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Customer Loyalty Analysis of Electronic Components Distributor-A Case Study of S CompanyLiu, Han-Chung 04 August 2012 (has links)
With fast technical change and rapid information deliver, forcing electric products of life cycle has been reduced dramatically. Driven by market trend, causes the product development process bears squeeze. Therefore, electric component distributor is no longer engaged in the trading business, but also provides multiple services as share product features, marketing information, design application and create product add-on value. This helps customers to have products ready in the market as soon as possible.
Most of electrical component manufacturers seek for more than one distributor in order to expand their own business, increase market share and decrease potential risk. At the mean time, there are many distributors investing on technical support and even preparing material without solid order for the customers demand, but the orders are still lost by slight cents difference. Thus, how to raise up the customer loyalty and repeat orders have become the important task of electric components distributor.
According to nowadays industry of electric component distributor, the study of analysis of key factors affecting customer loyalty is to enhance the relationship and satisfaction as customer loyalty increase proposal and cost reduce plan for future development strategy. According to the result of research, the affecting of S company customers' loyalty is in terms of the degree of product substitutability, price, satisfaction, and the product brand.
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Falling-film evaporation over horizontal rectangular tubesBustamante, John Gabriel 27 August 2014 (has links)
The present study is the first investigation of falling-film evaporation over horizontal rectangular tubes. This geometry is representative of the external profile
of microchannel tubes. Incorporating these designs into shell-and-tube heat exchangers has the potential to provide compact, high-performance components for a wide
range of applications. This fluid flow was investigated experimentally, targeting three areas: measurements of heat transfer coefficients, quantification of flow
characteristics, and the performance of flow distributors. Falling-film evaporation experiments were conducted using water on a rectangular test section with
dimensions of 203 × 1.42 × 27.4 mm (length × width × height), measuring heat transfer coefficients over a range of saturation temperatures, test section spacings,
heat fluxes, and film Reynolds numbers. This was supported by a flow visualization study that quantified droplet and wave parameters using image analysis of high
speed videos. Finally, the performance of eight liquid distributors, which are used to establish falling-film flows, was quantified and the size of the generated
droplets and jets was measured. Three models were developed to predict the flow regime, wetted tube area, and heat transfer coefficient. The flow regime model is
based on a thermodynamic analysis, while the wetted tube area is found with a hydrodynamic model based on idealized flow assumptions. Finally, the heat transfer
model relies on a relationship with the classic Nusselt (1916) film theory. Each of these models demonstrated good agreement with the experimental data, as well as
trends in the literature. The increased understanding of falling-film evaporation gained in this study will enable the accurate design of shell-and-tube heat
exchangers with microchannel tubes.
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資訊通路商發展策略之研究 / Research of IT distributors' develop strategy蕭宏明 Unknown Date (has links)
國內資訊通路業由聯強最早於1990年代在最早投入這個市場,當時就提出銷售、配送、維修三合一的經營模式,首創了資訊通路商的名詞,也正式將傳統的代理商銷售模式打破成為了新興市場的銷售模式,隨後二十幾年國內資訊通路商有精技電腦、建達國際、捷元電腦、展基國際等皆無法有較突破性的發展與成長,營業額與聯強亦有相當大的差距,引發想探究國際性資訊通路商的經營模式與經營績效,與個案公司相較之下,有何學習之處及提供多角化經營的參考。
本研究探討了通路商選擇因素、經營模式、企業轉型策略與成功關鍵因素及成長策略的相關文獻,以確定通路商在供應鏈架構中的價值地位。除了文獻探討外,本研究以5間個案公司做分析、比較,分別為精技電腦、聯強國際,及2家國際性資訊通路商Ingram Micro、Tech Data及一家中國大陸內需經營的神州數碼,分析這5家資訊通路商在他們的發展歷程中如何去發掘顧客的價值主張,建置關鍵資源,精進關鍵流程,創造利潤公式而能不斷的擴大營收規模,並由其5家個案公司經營績效中,探討資訊通路商利潤公司的比較。
最後建議個案公司精技電腦在選擇風險最低的考量下,採取下列3個方案:
一、 應朝國際化發展-水平整合,首先朝中國市場發展
二、 增加更多產品線
三、 建構電子商務訂購平台 B To B To C
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Beyond private label : the strategic view on distributor own brandsHåkansson, Per January 2000 (has links)
During the past two decades something fundamental has happened to the relationship between manufacturers and distributor organisations in many European countries. Within a number of product markets, distributors have launched their own products, forcing manufacturing companies to compete with shelf space owners in addition to the "traditional" competition with other manufacturers. Theoretical and empirical findings regarding Distributor Own Brands (DOB’S) offer us a number of explanations of the differences between national markets and product categories in terms of DOB penetration. However, much of this literature is deterministic in its approach: DOB penetration is often seen as a direct consequence of different market conditions, rather than as the result of strategy processes involving a number of decision-makers and their perceptions of market-related and organisational factors.This study investigates how an array of organisational and market related factors are perceived by distributor organisations, and how this is expressed in the organisations’ own brand strategies. To investigate this research problem, a theoretical framework that explicitly takes distributor own brand strategy into consideration when examining proposed determinants of DOB penetration is presented. The empirical study is mainly based on interviews with decision-makers within the central organisations of the two largest distributors within Swedish fmcg distribution: the ICA federation and the consumer co-operation KF. / Diss. Stockholm : Handelshögsk.
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AVALIAÇÃO DA QUALIDADE DA DISTRIBUIÇÃO DE CALCÁRIO POR DISTRIBUIDORES CENTRÍFUGO E GRAVIMÉTRICO / QUALITY ASSESSMENT OF THE DISTRIBUTION OF LIMESTONE BY DISTRIBUTORS AND CENTRIFUGAL GRAVIMETRICMagni, Rafael Schmidt 20 December 2013 (has links)
Currently Brazil grows increasingly in rates of food production, which enables national and international expancion , year after year , growth rates have grown rapidly , and agricultural expansion becomes necessary. Territorial expansion has necessitated the search for adversal regions for the development of the modalities, and this has brought some concern to producers ,since a large part of the land to be exploited is massive and present acidity with low levels of Ca and Mn . To resolve this problem ,and realized the process of liming , which helps in soil remediation . The study a lims to identify the performance of a centrifugal distributorhaul Hercules 10000, through the application of liming on land not in the city of Impatiens in Rio Grande do Sul, th estudy examined the implementation of a type of limes to need just dolomite in a range of 300 m long x 12 m wide , through a double disccentrifuge equipment , and 6 years to the distributor by gravityand the same held two passes , return to complete the 12 meter swith 4 replicates for each machine . To analyze the segregation of the particles ,collecting trays with checkered grid of 0.50 x 0.50 m willing very 1 meter in length with in the range of application we reused . The averageof4replicationswas no difference between Tray 1 ( 1 m from equipment ) and Tray 6 ( transpassive 12 m ) of 23.75% on the amount of particles small erth an 0.30 mm ( reagents 100 % 1st year ) , where it tray 1 had 88.1 % of these particles and tray 6 has obtained 64.35 % . / Atualmente o Brasil cresce cada vez mais nos índices de produção de alimentos, o que possibilita a expansão nacional e internacional, ano após ano, os índices têm crescido rapidamente, e a expansão agrícola se torna necessário. A expansão territorial tem necessitado a busca de regiões adversas para o desenvolvimento das modalidades, e isso tem trazido algumas preocupações para produtores, uma vez que grande parte dos terrenos a ser explorados é cerrada e apresentam acidez com baixos índices de Ca e Mn. Para resolver esse problema, e realizado o processo de calagem, que ajuda na correção do solo. O estudo tem como objetivo identificar o desempenho de uma distribuidora a lanço centrífuga Hércules 10000, através da aplicação da calagem num terreno na cidade de Não-Me-toque no Rio Grande do Sul, o estudo analisou a aplicação de um pó de calcário do tipo dolomítico numa faixa de 300 m de comprimento x 12 m de largura, através de um equipamento centrífugo duplo disco, e 6 metros para o distribuidor por gravidade sendo que o mesmo realizou duas passadas, ida e volta para completar os 12 metros com 4 repetições para cada máquina. Para se analisar a segregação das partículas, foram utilizadas bandejas com grade coletora quadriculada de 0,50 x 0,50m disposta a cada 1 metro de comprimento dentro da faixa de aplicação. Na média das 4 repetições houve uma diferença entre a bandeja 1 (1 m do equipamento) e a bandeja 6 (transpasse 12 m) de 23,75 % da quantidade de partículas menores que 0,30mm (reagentes 100% 1º ano), onde que a bandeja 1 obteve 88,1 % destas partículas e a bandeja 6 obteve 64,35 %.
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Responsabilidade Social Empresarial e Comprometimento Organizacional: um estudo no setor elÃtrico / Corporate Social Responsibility and Commitment Organizaciona : a study in the electricity sector.Andre Luis Loiola Andrade Nunes 12 July 2012 (has links)
nÃo hà / Crescentemente, o setor elÃtrico tem desempenhado relevante papel econÃmico e social no
cenÃrio nacional. Impulsionadas por mÃltiplas pressÃes, em especial advindas da agÃncia
reguladora, ANEEL, e da associaÃÃo de distribuidoras, ABRADEE, as distribuidoras de
energia elÃtrica tÃm modernizado seus sistemas de gestÃo, com reflexos tanto para o pÃblico
externo quanto para o interno. Nesse contexto, a responsabilidade social empresarial torna-se
um diferencial competitivo por seu poder potencial de afetar uma ampla gama de
stakeholders, inclusive os colaboradores, em termos do seu engajamento. Nesta pesquisa,
busca-se investigar as relaÃÃes entre responsabilidade social e comprometimento
organizacional no Ãmbito de uma distribuidora de energia elÃtrica, a Eletrobras DistribuiÃÃo
PiauÃ. Sobre o tema da responsabilidade social empresarial, como parÃmetro, sÃo apresentados
os subtemas Valores, TransparÃncia e GovernanÃa e PÃblico Interno dos Indicadores Ethos.
A respeito do tema do comprometimento organizacional sÃo abordadas as dimensÃes afetiva,
instrumental e normativa explicitadas por Meyer e Allen. Esta pesquisa à descritiva e
apresenta dados de natureza quantitativa, realizada mediante um survey. Os dados foram
coletados por meio de questionÃrios estruturados, aplicados a um grupo de gestores e
colaboradores. A anÃlise dos dados foi realizada a partir de tÃcnicas estatÃsticas descritivas e,
tambÃm, por meio da categorizaÃÃo e da anÃlise de conteÃdo. Os resultados da pesquisa
buscam, inicialmente, identificar o perfil do respondente por meio do cargo, tempo de
experiÃncia, sexo, faixa etÃria, estado civil e escolaridade e, em segundo lugar, identificar e
analisar o estÃgio atual das aÃÃes de responsabilidade social na empresa em foco. Em terceiro
lugar, considera os indicadores de comprometimento organizacional afetivo, instrumental e
normativo. Por Ãltimo, analisa as correlaÃÃes entre os indicadores de responsabilidade social
empresarial e os indicadores de comprometimento organizacional.
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Influência da umidade de dois calcários sobre a distribuição a lanço com equipamento centrífugo / Influence of the moisture of two limestones on the distribution to the haul with centrifugal equipmentAlmeida, Robson Andrei Sanches de 19 March 2018 (has links)
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Previous issue date: 2018-03-19 / The correction of soil acidity and fertility maintenance are essential factors to enhance the productive potential of crops. However, failures have been recurrent during the application process of these correctives and nutrients. This is due to poorly adjusted equipment problems, products to be applied with very heterogeneous physical characteristics and even to planning failures. This work had the objective of evaluating the influence of the humidity of two limestones on the distribution to the haul in centrifugal distributor equipment. The experiment will be conducted in an area of agricultural production in the West of Paraná, was used tractor-distributor of correctives and fertilizers with distributor of centrifugal discs. Prior tests were performed with calcitic limestone for profile adjustment, and two types of limestone, calcitic and dolomitic, were evaluated in four moisture contents each, applied in fixed rate and constant velocity. The analyzes were in a 2x4 factorial scheme with five replicates for each sample. The coefficients of variation of the transverse profile in the fixed and variable width application range were determined in three working systems. It was also demonstrated the coefficient of variation of the longitudinal profile, in addition to the characterization of limestones, such as angle of repose, density, gravimetric humidity and grain size, as well as the environmental conditions at the time of the test. It was concluded that the moisture content of the limestones varied over time, the density of the limestones in the moisture content and the rest angle were the same. With the increase of the moisture content of limestones, it is possible to increase working width, since it is also possible to increase the CV% of the transversal profile. The lower CV% of the transversal profile reduced the width of the applied strip of the two limestones. In the longitudinal application profile, the greater the distance from the center of the applied range, the higher the CV% of the product deposited at the ends of the dolomitic limestone regardless of the moisture content. / A correção da acidez dos solos e a manutenção da fertilidade são fatores essenciais para elevar o potencial produtivo das culturas. Entretanto, falhas tem sido recorrentes durante o processo de aplicação destes corretivos e nutrientes. Isso se deve a problemas de equipamentos mal ajustados, produtos a serem aplicados com características físicas muito heterogêneas e até mesmo por falhas no planejamento. Este trabalho teve o objetivo avaliar a influência da umidade de dois calcários sobre a distribuição a lanço em equipamento distribuidor centrífugo. O experimento foi realizado em uma área de produção agrícola do Oeste do Paraná, foi utilizado conjunto trator-distribuidor de corretivos e fertilizantes com distribuidor de discos centrífugos. Foram realizados testes prévios com calcário calcítico para ajuste de perfil, e posteriormente avaliados dois tipos de calcários, calcítico e dolomítico, em quatro teores de umidades cada, aplicados em taxa fixa e velocidade constante. As análises foram em esquema fatorial 2x4 com cinco repetições para cada amostra. Foram determinados os coeficientes de variação do perfil transversal na faixa de aplicação em largura fixa e variável, em três sistemas de trabalho. Demonstrou-se ainda o coeficiente de variação do perfil longitudinal, além das caracterizações dos calcários, como ângulo de repouso, densidade, umidade gravimétrica e granulometria, e também as condições ambientais no momento do ensaio. Concluiu-se o teor de umidade dos calcários sofreram variações ao longo do tempo, a densidade dos calcários nos teores intermediários de umidade e o ângulo de repouso foram iguais. Com o aumento do teor de umidade dos calcários, é possível aumentar largura de trabalho, desde que se admita também o aumento do CV% do perfil transversal. O menor CV% do perfil transversal reduziu a largura da faixa aplicada dos dois calcários. No perfil longitudinal de aplicação, quanto maior a distância do centro da faixa aplicada, maior será o CV% do produto depositado nas extremidades do calcário dolomítico independente do teor de umidade.
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Analýza nesrovnalostí malé vodní elektrárny Beneš. / Contradictions analysis of small water power Beneš.Kuchař, Jan January 2009 (has links)
This master‘s thesis deals with small water power plant Beneš. The first part of the thesis tries to find causes of low efficiency of this power plant. The second part contains suggestions of construction changes for increasing of efficiency – design of new runner blades and basic parameters of new distributor.
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The key activities of partnership development in China—a study of Sino-Finnish partnershipsWang, L. (Lingyun) 29 March 2007 (has links)
Abstract
China is becoming a powerhouse of the world economy nowadays. Its high economic growth and large domestic market attract many Western companies to invest there. Partnering with local companies is a common way for most Western companies to enter the Chinese market and learn about the new business environment for the first time while implementing their international expansion strategy. However, finding the right impetus for the partnership strategy to achieve the business goals is not easy as, quite commonly and for various reasons, many partnerships are dissolved before they achieve the expected goals.
The aim of this study is to identify the key activities of partnership development in the context of Sino-Finnish partnerships. Two types of partnerships appear in this study, i.e. joint ventures and manufacturer-distributor partnerships. A multiple case study methodology is adopted in the empirical study. A framework for partnership development is used to examine the partnership process in China. The key activities are identified in the formation and management stages. In the formation stage of the partnership, three key activities are identified for partnership development: learning and assessing the motives of the partners, partner selection, and choice of type of partnership. In the management stage, four key activities are identified: human resource management, knowledge transfer, risk management, and cultural differences.
The framework for partnership analysis is adapted in line with the case study results. The results of the case study are as follows. The motives of partnerships stem from the partners' own needs and their strategies of development. In addition to the motives suiting both partners, the strategies of the Finnish or incoming partners should also suit the contemporary business environment in China. Task and partner-related dimensions feature in the criteria of partner selection. Human resource management is perceived as a fundamental activity in partnership management and happens either by localization or hybridization in the case partnerships. The central issues of human resource management are the recruitment and retention of both management level, and technical, personnel. Complementary knowledge transfer between partners contributes to supporting the operations and joint activities of the partnerships. The risks to partnerships are sourced as twofold by the case partners – from inside the partnerships and the business environment – and are dealt with as they arise. Cultural differences in the partnerships require inter-organizational and interpersonal adaptation. Trust and open communication are two facilitators in the management process of partnerships.
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Proces výběru a implementace ERP systému distribuční firmy / The process of ERP system selection of a distributorGregůrek, Tadeáš January 2016 (has links)
This thesis deals with the choice of ERP system from the perspective of companies engaged in the distribution of lighting signs. The theoretical part covers the concepts of ERP systems, current trends in ERP systems, different versions of these systems and the risks that may arise in this process. The practical part is focused on describing the distribution company, current ERP system that the company uses and the parameters that existing and new system have to comply. The primary aim of this thesis is to evaluate current ERP system offer on the market and to recommend the best suitable system for Dencop Lighting through decision matrix. For this part, methodology of analysis is used. The secondary aim is to asses risks that may arise in the process of changing ERP system.
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