Das Konzept der dynamischen Fähigkeiten, das der Forschung zur Privatwirtschaft entspringt, stellt die Frage wie Unternehmen um ihre Ressourcen optimal nutzen zu können, Fähigkeiten entwickeln, durch die sie in der Lage sind, sich stetig zu verbessern. Da sich auch im öffentlichen Sektor die Frage nach einer verbesserten Nutzung und Einsetzung der zur Verfügung stehenden Potentiale stellt, ist es Ziel dieser Arbeit das Konzept der dynamischen Fähigkeiten auf den öffentlichen Sektor und hierein den Untersuchungsgegenstand Museum anzuwenden. Somit werden mithilfe der Durchführung einer explorativen Fallstudie dynamische Fähigkeiten und deren Parameter untersucht und identifiziert. Hierzu wird zuerst das der Arbeit zugrundeliegende theoretische Verständnis des Konzepts dargelegt um darauf aufbauend anhand narrativer Interviews mit Mitarbeitern des Jüdischen Museums Berlin im empirischen Teil der Arbeit das Konstrukt auf den Untersuchungsgegenstand anzuwenden. Durch den somit erlangten detaillierten Einblick können dynamische Fähigkeiten und Faktoren, die sich auf diese auswirken, identifiziert werden. / The dynamic capabilities perspective based on private sector research poses the question how firms can develop capabilities to use and apply their resources in an optimal way to improve business steadily. In the public sector the question concerning the resource configuration of a firm is also enquired about the improvement in usage of internal potential. Therefore the aim of this paper is to transfer the concept of dynamic capabilities to the public sector, in that case with museums as the object of investigation. Hence dynamic capabilities and their parameters are analysed and identified by the use of an explorative case study. Due to that the theoretical background is defined in order to analyse interviews with stuff members of the Jewish Museum Berlin. This gains detailed insights and makes an identification of dynamic capabilities and their parameters possible.

At present, service-oriented organizations must confront growing challenges and competition due to the rapid pace of digital transformation and a shortage of skilled workers, catalyzed by the COVID-19 pandemic. This publication-based dissertation project covers research on the antecedents of service innovation as dy-namic capabilities with the aim of enhancing competitive advantage, given the current business dynamics. The first section of this dissertation introduces service innovation as a dynamic capability, emphasizes the need for antecedents of service innovation, and summarizes the four research papers that make up this dis-sertation. The second section presents a qualitative research paper employing a grounded theory approach. Digital leadership-related capabilities are conceptualized and the impact on dynamic service innovation ca-pabilities in digital transformation contexts is derived using an inductive framework. The third section is a mixed-method research paper that qualitatively conceptualizes innovative new work practices in service or-ganizations and quantitatively assesses their effects on workplace attractiveness for employees. The fourth section presents a multi-method exploratory research paper that identifies digital leadership capabilities us-ing expert interviews and measures the influence of these capabilities on service innovation performance. The research paper in the fifth section uses a structural equation model as a methodological frame. It iden-tifies employee-perceived service innovations and validates customer expectations within the context of po-litical behavior. The sixth section concludes the dissertation project, summarizing the theoretical and prac-tical contribution, describing limitations, and outlining further ideas for research.

The publication-based dissertation investigates how to leverage corporate venturing units for the continuous stra- tegic renewal of established companies. It includes four self-contained research papers, from which three are de- veloped for publication in peer-reviewed academic journals, and one for publication as an academic teaching case study. The first paper uses the methodology of a systematic literature review to integrate different research streams of organizational ambidexterity, dynamic capabilities, and corporate venturing. As a result, it provides an inte- grated framework and identifies interlinked-ambidextrous corporate venturing units as a promising research av- enue for strategic corporate venturing. The second paper applies a multiple-case study approach to differentiate contemporary corporate venturing units from a strategic renewal perspective. As a result, it can provide a novel typology and suggest a first organizational framework for strategic corporate venturing. The third paper investi- gates the identified interlinked-ambidextrous corporate venturing units deeper through additional qualitative data collection and analysis. This results in a proposed organizational model of strategic corporate venturing with spe- cific organizational antecedents alongside process activities, dynamic capabilities and organizational interlinks as possible enablers, and ambidextrous orientation as a possible mediator to develop organizationally consequential new business. The fourth paper helps to apply these findings by describing the strategic renewal challenge of the digital scale-up Freeletics and leading through the organizational set-up of a suitable strategic corporate venturing project in the teaching note. To integrate all papers within one dissertation, they are framed with an introductory and concluding section. The introduction describes the overall need and motivation for the research and intro- duces the key theoretical concepts as well as the four research papers and their publication status. The concluding section provides theoretical and practical implications, as well as limitations and future research opportunities across all included papers. Altogether, the dissertation enhances existing corporate venturing theory to better lev- erage the concept for strategic renewal and provides new insights into the establishing and application of dynamic capabilities and organizational ambidexterity in dedicated corporate venturing units.

In today’s globalized business world enterprises face increasing competition and accompanying internal and external threats that challenge their enterprise strategies. Multiple examples of enterprises show that long-lasting strategies need to be progressively overworked in order to secure competitiveness. One key for long-term competitiveness seems to lie in the ability to find a reasonable ratio of strategic stability and change. Neglecting the tension of strategic stability and change can have fatal consequences. Strategic management research increasingly focuses on this challenge. Lately research on ambidexterity and dynamic capability attempts to explain the underlying issues of proactively balancing strategic tensions in dynamic markets. Yet, there remain a couple of questions that – unanswered – limit the explanatory power of recent research models. Because of conceptual ambiguities around the concepts of ambidexterity and dynamic capabilities, until now it remains unclear how a balance between strategic stability and change is reached and managed, and how the underlying strategic decision and strategic management processes at the organizational level look like. To address these open issues, this work develops an alternative framework of strategic ambidexterity. It is defined as a deliberate mechanism to detect, monitor, steer, coordinate and balance stability and change of the enterprise strategy. It argues that enterprises do not deal with strategic stability and change accidently. Quite on the contrary, the enterprises’ key actors are aware of this challenge and have a mechanism in place that allows them to deliberately and continuously employ the right ratio of strategic stability and change. This deliberate mechanism is assumed to create performance differences. High-performing enterprises have a particular setting of the mechanism that distinguishes them from low-performing peers and that secures their long-term competitiveness. In order to empirically test the mechanism a qualitative comparative analysis (QCA) using a sample of 74 mechanical engineering enterprises is performed. As will be shown there are in fact differences between high and low-performing enterprises. The strategic behavior of high-performing enterprises can be classified as Guided Long-Term Inclusive Planning (GLTIP). This work adds new knowledge to the research on ambidexterity and dynamic capabilities and also contributes to the methodological discussion on the analysis of sustainable competitive advantage in today’s globalized and dynamic markets.

In today’s globalized business world enterprises face increasing competition and accompanying internal and external threats that challenge their enterprise strategies. Multiple examples of enterprises show that long-lasting strategies need to be progressively overworked in order to secure competitiveness. One key for long-term competitiveness seems to lie in the ability to find a reasonable ratio of strategic stability and change. Neglecting the tension of strategic stability and change can have fatal consequences. Strategic management research increasingly focuses on this challenge. Lately research on ambidexterity and dynamic capability attempts to explain the underlying issues of proactively balancing strategic tensions in dynamic markets. Yet, there remain a couple of questions that – unanswered – limit the explanatory power of recent research models. Because of conceptual ambiguities around the concepts of ambidexterity and dynamic capabilities, until now it remains unclear how a balance between strategic stability and change is reached and managed, and how the underlying strategic decision and strategic management processes at the organizational level look like. To address these open issues, this work develops an alternative framework of strategic ambidexterity. It is defined as a deliberate mechanism to detect, monitor, steer, coordinate and balance stability and change of the enterprise strategy. It argues that enterprises do not deal with strategic stability and change accidently. Quite on the contrary, the enterprises’ key actors are aware of this challenge and have a mechanism in place that allows them to deliberately and continuously employ the right ratio of strategic stability and change. This deliberate mechanism is assumed to create performance differences. High-performing enterprises have a particular setting of the mechanism that distinguishes them from low-performing peers and that secures their long-term competitiveness. In order to empirically test the mechanism a qualitative comparative analysis (QCA) using a sample of 74 mechanical engineering enterprises is performed. As will be shown there are in fact differences between high and low-performing enterprises. The strategic behavior of high-performing enterprises can be classified as Guided Long-Term Inclusive Planning (GLTIP). This work adds new knowledge to the research on ambidexterity and dynamic capabilities and also contributes to the methodological discussion on the analysis of sustainable competitive advantage in today’s globalized and dynamic markets.:1. Introduction 2. High-performing enterprises, strategic management and dynamic environments – multiple paths of explaining sustainable competitive advantage 3. Toward a multidimensional framework of balancing strategic stability and change: a steering mechanism 4. A comparative configurational analysis of the mechanism of strategic ambidexterity with regard to different performance settings 5. Discussion of results: introducing Guided Long-Term Inclusive Planning (GLTIP) 6. Management implications: GLTIP in action 7. Conclusions, limitations and directions for future research

This publication-based dissertation examines the phenomenon of incumbent adaptation to changing environments with a dynamic capabilities perspective. Its core consists of four research papers that are self-contained and have been developed to be published in double-blind peer-reviewed academic journals. This intellectual body is framed with an introduction (Section 1) that introduces the current state of research on dynamic capabilities, summarizes the four research papers, and presents the current publication status of the work; the concluding Section 6 presents the overall contributions, limitations, and avenues for future research. The first research paper (Section 2) is a systematic literature review of empirical studies that identify idiosyncratic dynamic capabilities in practice. Its main finding is a taxonomy of dynamic capabilities that introduces 19 dynamic subcapabilities and connects them to existing conceptual literature. The second research paper (Section 3) is a longitudinal single case study of Axel Springer, a leading media corporation that has exercised dynamic capabilities to convert from a print publisher to an internet company. The study finds iterations, overlaps, and interconnections between sensing, seizing, and transforming. Based on the findings, a generalized conceptual model for dynamic capabilities in incumbent adaptation is constructed. For the third research paper (Section 4) an action research approach is applied to explore how managers’ mental models can engender erroneous resource cognition. The study discovers five cognitive biases that may distort resource cognition. The fourth research paper (Section 5) is a teaching case study building on the strategic challenge for Somedia, a Swiss media firm, to diversify from its declining legacy business by leveraging its resources and capabilities. This publication-based dissertation enhances the understanding of incumbent adaptation and presents applicable implications and recommendations for practitioners.

Geschäftsprozesstechnologien unterstützen dabei, operative Tätigkeiten effizienter und effektiver durchzuführen. In einem sich dynamisch verändernden Umfeld wird es für Organisationen essenziell, diese Technologien gezielt einzusetzen, um durch schnelle Anpassung weiterhin wettbewerbsfähig zu bleiben. Die derzeitige Forschung hat bisher keine Antwort darauf gefunden, wie Organisationen dies trotz ständig wechselnder Umfeldbedingungen und fortschreitender organisationaler Reife durch gezielte Ressourcenallokation erreichen können. Diese Dissertation adressiert diese Forschungslücke, indem untersucht wird, wie organisationale Fähigkeiten mithilfe von Geschäftsprozesstechnologien innerhalb dynamischer Umfelder ausgebildet und erneuert werden können. / Business process technologies help to improve the efficiency and effectiveness of day-to-day operations. Organizations face the challenge of leveraging these technologies to quickly adapt business processes accordingly to cope with different levels of environmental turbulence. From prior research, we know how organizations apply business process technologies and how they affect performance. We do not fully understand how organizations orchestrate related resources based on changing environmental conditions and evolving organizational maturity. This dissertation addresses this research problem and presents research on how to develop and renew organizational capabilities with business process technologies through turbulent environments.