In recent years, modeling industry in Taiwan has taken a great leap in both participation and popularity. Models in Taiwan can be splited into two groups by the presence (or the lack of) of their contracts with a modeling agency. The two groups are hardly similar in market price and position within their industrial hierarchy. The purpose of this master paper is to present how, and why there are different sets of game rules for the two groups. Also, the 2009 Lin Chi-Lin tax case raised much concerns to the very murky employer-employee dynamics in the industry - what exactly is the relationship between a model and their modeling agency anyway? The study sets sight on local Taiwanese models. In an attempt to hopefully draw a better picture of the Taiwan modeling industry, interviews were conducted with sixteen different interviewees that includes models and industry insiders, along with further observation and field study. Models presents their productivity through bodily exhibition, and the purpose of this paper is to look into these physical skill set, which starts with an understanding between asthetic labor and emotional labor. In terms of bodily performance, models are required to maintain a high level of consistancy, through utilizing embodied emotion and emotional memory to fit the requiremet of different clients. Models in contractual relationship with their modeling agency are subjected to the following institutional arrangemets ¡V contract-signing, training-course and case-by-case wage system. Those in the collaberative relationships are bounded by the collaberative system and getting paid case-by-case. These arrangements work differently with the different groups in terms of ideaology, and causing voluntary servitude with the systems. Models with proper contracts tend to believe that they are bounded by the rules and regulation of modeling agency, while the collaberative models believe that the only relationship tie with their representatives is the collaberative element of the profession. They are also the ones that are more likely to become agents later on in their career. My study has shown that the body of models are essentially the products in play, and modeling agency are capable of obtaining product exclusivity by signing more newcomers to exclusive representative contracts.

The expansion of Internet promotes the rise of social media. The appeal of social marketing leads the enterprises start to set up fanpage on Facebook to interact with their members.This study discusses whether the messages¡¦ emotion or the managers¡¦ emotion result in members¡¦ emotion in fanpage,and furthermore to find out the connection between members¡¦ emotion and brand attitude. This research adopts experimental method and distributes on-line questionnaire, retrieving 384 samples and analyze the data with SPSS 17.0. The results shows that the display of messages and the menagers¡¦emotional expression certainly affect menbers¡¦ positive emotion, and directly affect the menbers¡¦ brand attitude to the enterprises.This study points out the importance influence of emotion in marketing research,and provides some practical suggestions to enterprises to develop a new strategy.

The dissertation investigates the role of autobiographical memories with emotional significance in architectural design conjecturing. The dissertation is structured as a set of individual articles (chapters), each can be read independently. To set the background to the empirical research, an overview of models of the design process, intuition in design, memory, emotion and place are presented. The empirical research consists of comparison of two case studies. Ethnographic methods were used for data collection. Direct analysis, indirect analysis (content analysis of protocols) and analysis of language for affect were used to scrutinize the data. Findings clearly indicate the utilization of autobiographical memories with emotional significance in design conjecturing. The study describes the types of autobiographical memories with emotional significance and purpose of their use in design conjecturing. In general, the dissertation study indicated that half of thought content used by architects during design conjecturing comes from their autobiographical experience. At the same time, personal experiences of students are neglected in architectural education. Overview of the current status of architectural education leads to the argument that academia is due for a paradigm change. The dissertation provides suggestion on the direction of changes in design education.

The purpose of this study was to determine whether higher levels of 4-H leadership positively correlate with higher levels of emotional intelligence. Also, this study sought to determine whether the Texas 4-H program enhances emotional intelligence through their character education program. A final purpose was to determine if these traits were reflected in the leadership of the 2005-2006 Texas 4-H Council. When character development variables were measured against gender, only three were found to be significantly different. There was also little significance when the character development variables were measured against the type of school (public, private, home) the Council members attended. There was no relationship between character development and years in the 4-H program. The Total EQ score obtained by the Texas 4-H Council members was about average (97). Usually a score in this range is obtained by a group that functions very well in some or most areas of emotional intelligence. A score of 100 represents effective emotional functioning. Overall, females on Council had higher scores for all five of the Emotional Quotient domains and, therefore, for the Total Emotional Quotient score. There was no relationship between emotional intelligence and years in the 4-H program and no difference in character education and emotional intelligence levels for Texas 4-H Council officers versus Texas 4-H Council members. However, the author did find that there was a positive relationship between character education and emotional intelligence.

Emotional labor and its influence on authenticity and identity amongst human service workers has been the focus of numerous studies. Often these studies viewed identity as a stable sense of self. This study set out to examine emotional labor amongst clergy and how it may differ from the emotional labor experienced in other occupations, with the premise that individuals have multiple identities that shift and change depending on the situational context. A thematic analysis of interviews conducted with twenty-seven clergy and a textual analysis of denominational/church texts was conducted to examine the following ideas: 1) how clergy negotiated tensions of authenticity and identity in their work; 2) how clergy described the spiritual and emotional dimensions of their work; 3) how denominational texts address issues of spiritual and emotional labor; and, 4) if clergy felt enabled and/or constrained by denominational standards and beliefs. The results of this study indicated that emotional and spiritual labor amongst clergy is unique for several reasons. One, the emotional labor clergy engaged in served a positive function because they see it as means of helping others. Second, clergy were aware that emotional labor was intrinsic to the job and they engaged in activities to preempt or manage the tension they felt when the job required them to mask their true feelings and display organizationally preferred feelings. Finally, clergy enjoyed the spiritual dimension of their jobs; thus they were engaged in spiritual work (authentic spirituality), not spiritual labor (inauthentic spirituality). Results also indicated that denominational texts did convey a preferred identity or ideal for how pastors should behave. Pastors indicated that the denominational expectations and guidelines for pastors both enabled and constrained them. The majority of the pastors felt the freedom to disagree civilly and the denomination/church provided venues in which pastors could communicate their dissenting views. However, in some cases, pastors felt the denominational guidelines for the "ideal pastor" were in conflict with how they saw their own role as pastor and they left the denomination. Results also revealed how pastors‘ identities shifted and changed as the context in which they were ministering changed.

The Hispanic population is becoming increasingly prevalent in the United States, facing not only many sociodemographic risks, but academic risks as well. A large number of Hispanics are entering school unprepared to learn. While the importance of school readiness for academic success and achievement has been established, research focusing on school readiness in the Hispanic population has been limited. Furthermore, while research has established the importance of social-emotional skills for school readiness, these have been insufficiently studied in this population in how they relate to school readiness. This study examined school readiness in Hispanic preschoolers and the impact of sociodemographic, cultural, and socio-emotional variables on school readiness. A total of 162 children ages 3 to 5 years old were assessed by a school readiness measure in a Head Start program in central Texas. Children were assessed during the first 45 days of school. Teachers and caregivers completed a social-emotional rating scale on each student’s social skills and problem behavior during the first 45 days of school. In addition, caregivers completed a questionnaire that addressed cultural and sociodemographic factors. The purpose of this study was to fill the gaps of the literature by examining factors that impact school readiness among Hispanic preschoolers. The goal of this study was to determine the extent to which cultural variables can predict school readiness and social-emotional competence, above and beyond sociodemographic factors. This study also sought to determine the extent to which social-emotional competence can predict school readiness above and beyond sociodemographic factors and cultural factors. This study hypothesized that cultural factors and social-emotional competence would have an impact on school readiness, above and beyond sociodemographic factors. This study used hierarchical regression analyses. Results suggest that cultural variables were not good predictors of school readiness or social-emotional competence. Sociodemographic variables were good predictors of social-emotional competence. In addition, social skills were significant predictors of school readiness. Results suggest that Hispanic preschoolers are not that unlike other preschoolers when it comes to factors that have an impact on their school readiness and social-emotional competence.

Amy Tan¡¦s The Joy Luck Club and Cristina Garcia¡¦s Dreaming in Cuban propose the matrilineal narrative of woman suffering and spiritual growth. Multiple narrators tell personal stories about the past events to cope with their current concerns and coming difficulties. Their storytelling functions as a way of making sense of experiences and fashioning identity. The first chapter explores how the narrative activity enables the del Pino and Joy Luck women to construct a preferred version of personal experiences. They not only tell stories to create idealized self-images but also live their lives to justify the images. Though they portray themselves as capable women in personal stories, they often appear vulnerable and mentally unstable in reality. Such contradiction results from the traumatic events the women leave untold, and they resist telling partly because of their madness and partly because of their repudiation of the events. The second chapter will examine their traumatic experiences to understand how their emotional problems determine the representation of their personal narratives. Due to the early traumatic experiences, the women develop maladaptive schemas to cope with their negative emotions. The schemas, however, undermine their interpersonal relationships and prevent them from fulfilling the basic needs. While wrestling with their emotional problems, they unwittingly transplant schemas into the next generation. The third chapter examines how certain crucial moments in their lives enlighten the women to have awareness of their schemas at the core of their suffering. The death of the family members and serious mother-daughter disagreements provide the opportunity for the women to move beyond the limited way they used to perceive themselves and others. With an open and positive attitude, they relate the traumatic experiences to understand how their early suffering contributes to their present difficulties and outgrow what has troubled them before.

With the transformation of industrial structure and the structure of labor force, service industry has become increasingly important in global economy. Service quality is a critical competitive edge for service organizations. Front-line employees play a key role in directly facing and delivering services to the customers, often with intentional management of emotions. When emotions are turned from private behaviors to commodity, the organizations have to find out the way to utilize and manage employees¡¦ emotions in order to achieve desirable performance. The current research aims to examine the relationship among emotional labor, locus of control, job satisfaction, and organizational commitment of the employees in hospitality organizations, and designates job satisfaction as the mediating factor between emotional labor and organizational commitment. Self-administered questionnaires were distributed to employees selected from hotels across the island. 334 questionnaires are collected and analyzed using descriptive statistics, reliability analysis, factor analysis, t-test, one-way ANOVA, correlations and multiple regressions. Important findings include: 1. Employees with internal locus of control have higher organizational commitment and job satisfaction. 2. The more contact and interactions between the employees and customers, the higher emotional labor the employees perceive. 3. There¡¦s a partial mediating effect for job satisfaction on the relationship between emotional labor and organizational commitment.

With the rapid change of industrial economy and of the times, the customer service has gradually replaced both agriculture and industry. It has become the economic mainstream in the world and also played a key role in the global economy. Regarding the service industry, the most important thing is offering excellent services to customers, exclusive of product price, etc. Nevertheless, how do we provide customers with high quality service? Besides making relevant procedures and standard operations, the customer service is taken for an important portion. Customer service staffs¡¦ emotional management will affect not only their attitudes and behaviors but also their job satisfactions while providing services. The purpose of the study is mainly to explore if there are any significant relationships among emotional intelligence, relationship quality and job satisfaction. We take emotional intelligence (EI) as an independent variable, job satisfaction as a dependent variable and the relationship quality as intermediate variable. Furthermore, in order to understand the interaction among each variable, we take the perceived organizational support (POS) as a moderate variable between the relationship quality and the job satisfaction. This study utilized the Customer Service Representative provided by Telecom Co. for interview. By sampling of probability proportionate to size, the study distributed 600 questionnaires and got 479 valid ones. After analyzing with statistical methods such as t-test, analysis of variance (ANOVA), Pearson¡¦s product-moment correlation, and multiple regression, the main findings are as follows: 1.Customer service staffs are good at self-emotional management and have high EI. 2.There are significant personal differences in the dimensions of EI, relationship quality, and job satisfaction. 3.There is a significantly positive relationship between EI and job satisfaction. 4.There is a direct positive relation between relationship quality and job satisfaction. 5.The relationship quality has an intermediate effect on both EI and job satisfaction. 6.The perceived organizational support (POS) has moderating effects on relationship quality and job satisfaction. It found the higher the organizational support, the better trust relationship with organization will be shown; but less trust relationship quality with colleagues will be displayed.

In overseas, Emotional Intelligence (EI) is a very important topic in Human Resource Management. It is important as EI is the major factor in a person¡¦s thoughts, motive, willingness and actions. EI is a key factor for a person¡¦s achievement. If an organization is lacked of the capability in EI management, the organization will reduce its internal relation, hence reduced in its efficiency. In the globalization environment, to prolong the advantages and compete in the market, globalize human resource management strategy based on the competency being created. As thus, Competency Models application makes all activities inside the organization more efficient. The employee could be placed on the appropriate task, creating the best human resource in the organization. The purpose of the human resource management activities, are to suit the organization performance goals and market competing strategies. If the job competency management technique could be enhanced, not only it could help to strengthen the organization human resource capital, increase the human resource capability to meet the organization mission and performance goals. This thesis is to study on the relationships between the Emotional Intelligence, Competency and Human Resources Management Activities, with the Company P as case study. Using questionnaire directed to the P Company staffs registered in the Competency Database. The Chinese Questionnaires are translated from the literatures and the interviewing of the company management staffs, using the Attitude Index of the Core Competency and leadership Competency in the Competency Dictionary. In the study, a total of 427 questionnaire papers been released, with the 195 papers of them received. Effective Collection Rate is 45.67%. After the Factor Analysis, Reliability Analysis, Correlation Analysis and Multiple Regression Analysis, following are the important findings from the study. 1. Distinct Emotion has a positive effect to the core competency and leadership competency. 2. Emotional recovery capability and core competency has negative effect. 3. Core competency and leadership competency are having positive correlation to the Human Resource Management activities in Recruitment, Succession Planning, Performance Management, Training & Development and Competency Models achievement. 4. Leadership Competency is having a positive correlation to the Human Resource Management activities achievement. 5. Competency could be a bridge for the Emotional Intelligence and Human Resource Management activities. Competency has mediating effect between the Emotional Intelligence and Human Resource Management activities.