Indiana University-Purdue University Indianapolis (IUPUI) / Many advanced cancer patients receive intensive treatment near the end of life (EOL). Intensive treatment near the EOL is often associated with worse outcomes, such as worse quality of life (QOL), greater distress in patients and caregivers, and higher health care costs. For cancers typically unresponsive to chemotherapy such as lung and gastro-intestinal (GI), the side effects of intensive treatment are endured without increasing survival time. To date, research on EOL care in advanced cancer patients has focused on patient prognostic understanding, physician communication, and patient distress. These factors do not fully explain why many patients receive intensive treatment near the EOL when there is no hope for cure. Hence, there is a need to better understand the factors that influence EOL treatment in order to improve patient and caregiver outcomes. Self-Regulation Theory (SRT) provides a framework that may help explain motivations and care decisions in this population. This study had two aims: 1) to examine the associations between EOL clinical encounters (i.e., EOL conversations with a physician) and treatment intensity in advanced cancer patients near the EOL; and 2) to examine the associations between important SRT constructs (i.e., goal flexibility, hope, and optimism) and treatment intensity in advanced cancer patients near the EOL. A sample of 76 advanced lung and GI cancer patients was recruited from Indiana University Simon Cancer Center. Hope predicted receiving chemotherapy closer to death (β = -.41, t (66) = -2.31, p = .025), indicating more intensive treatment near EOL. Other predictor variables were not significantly associated with intensive treatment. Implications and methodological limitations are discussed.

The method an individual uses to handle their passwords is an important measure to be able to protect their sensitive information from data intrusion. The amount of passwords a person uses is increasing rapidly, this leads to the individual having problems with remembering all of them. Using a password manager that stores all passwords, as well as creating unique strong passwords for different websites is a common solution for this problem.  This study aims to deepen the understanding of the individual's password management. Apple’s own password manager iCloud Keychain has been used as the platform of study. This study aims to seek answers on how secure the common user feels towards iCloud Keychain, as well as user experience point of views. How user friendly is the program and what challenges do users experience?  The study is primarily based on a questionnaire, which forms the basis for in-depth interviews with both a selected focus group as well as an expert interview.  The results show divided opinions about the level of security the users feel towards iCloud Keychain, and where connections can be seen based on users previous knowledge in the field. The conclusion includes that iCloud Keychain is quite a strong candidate on the market for password management but it has some issues when it comes to the overall user experience. Areas for development to create an even stronger candidate include amongst others, opening for use on a wider number of platforms, that is; unlocking the program from Apple's ecosystem. / Individens hantering av sina lösenord är en viktig åtgärd för att kunna skydda sin känsliga information från dataintrång. I dagsläget använder människor sig av ett större antal lösenord, vilket gör det svårare att komma ihåg dem. Att använda sig av en lösenordshanterare som samlar alla lösenord, samt även skapar unika lösenord för varje hemsida gör det säkrare för individen.  I denna studie fördjupas förståelsen för individens hantering av lösenord och dess användning av just Apples egna lösenordshanteringsprogram iCloud Nyckelring. Frågor kring användarens känsla av säkerhet gentemot programmet undersöks. Även användarvänligheten och utmaningar med användandet är några av huvudsakerna som undersöks.  Studien bygger framförallt på en enkät, som lägger grunden till en fördjupad intervju med en fokusgrupp samt en expertintervju.  Resultaten påvisar delade meningar kring säkerheten med iCloud Nyckelring, där samband kan dras utifrån om användaren har tidigare kunskap inom området eller inte. Slutsatsen inkluderar att iCloud Nyckelring är en ganska stark kandidat på marknaden för lösenordshantering, men den har vissa problem när det kommer till den övergripande användarupplevelsen. Utvecklingsområden för att skapa en ännu starkare kandidat är till exempel att öppna för användning på ett större antal plattformar, det vill säga; låsa upp programmet från Apples ekosystem.

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A research report submitted to the Faculty of Commerce, Law and Management, University of the Witwatersrand, in partial fulfilment of the requirements for the degree of Master of Management in the field of Strategic Marketing, Johannesburg 2019 / There is increased usage of self-service technology in efforts to deliver superior service quality in business schools. This transition from face-to-face interaction has led to both satisfaction and dissatisfaction with service quality delivered. This study sought to ascertain the impact self-service technologies have on the perception of service quality (Servqual) dimensions of reliability, tangibility, assurance, responsiveness and empathy. A survey research instrument based on an adapted Servqual questionnaire that was self-administered was employed. Convenience sampling was utilised on the Wits Business School campus, with 210 students’ views captured. Then, the data was analysed using GAP analysis and descriptive statistics extrapolated from the data. The results of the study indicate that a transition to self-service portals does not lead to customers having a positive view of all the service quality dimensions as most customers were neutral in their perceptions. Students, therefore, need to have both self-service technologies and walk-in centres for face-to-face interaction. The study contributes to the ever-increasing knowledge on the usage of self-service technology in higher education in emerging markets. While there are significant shifts towards usage of the portals in business schools, there is a need to control the pace of change and avoid drastic adoption without other options as it may not lead to positive customer perceptions. The study recommends that transition not be drastic, that focus be on user-friendliness of the portals, that there be increased use of interactive technologies such as chatbots to increase responsiveness as well as a provision of people to engage with when there is need for escalation of issues aiding service recovery. / XL2019

<p>The project explores decision making in the context of end-of-life (EOL) care choices among adults with few social and economic resources. Although most American adults believe that planning for EOL is important, only about 30% report making formal EOL plans such as Advance Directives, wills, trusts, or any other formal documentation. Using qualitative methodology, 25, participants who were all living at the same long term care facility, were interviewed during two different waves of data collection. The transcribed interviews were analyzed using thematic analysis and guided by Normative Rhetorical Theory framework. Remarkable conclusions were that without social and economic resources, participants reported they did not make choices about EOL and care, but rather their decisions were made by default.</p>

The end–Triassic mass extinction event (ca. 201 Myr ago) has received particular attention over recent decades since Sepkoski (1981) classified it as one of the ‘‘big five’’ biotic crises in Earth's history. In the geological record of Greenland and Sweden, 80% of the species of terrestrial plants disappeared at this boundary. In the last two centuries, Triassic–Jurassic plant remains from Skåne, southern Sweden, have been collected, curated, and studied. However, the paleoflora from the lowermost part of the Helsingborg Member (Lower Jurassic: Hettangian) is poorly understood. Here, a taxonomic study is presented of two novel plant assemblages collected from the Boserup beds (basal Hettangian) in NorraAlbert Quarry, Skåne. The exposures in Skåne are among the few localities in the world that record the terrestrial ecosystem aftermath of the end–Triassic extinction event. Plant macrofossils were studied using macrophotography and fluorescence microscopy. The flora is composed of sphenophytes(Neocalamites), ferns (Cladophlebis, Eboracia), ginkgophytes (Czekanowskia, Pseudotorellia,Ginkgoites), and conifers (Pityophyllum, Brachyphyllum). These earliest Jurassic assemblages were deposited in floodplain environments and revealed a relatively low diversity of flora in the aftermath of the end-Triassic extinction but a fast recovery later. Additionally, the flora was compared with the relative lowermost Jurassic beds in East Greenland, Poland, and Germany, disclosing that ginkgophytes were widely distributed across the northern region of Pangea.

Background: Death is a common occurrence in the Intensive Care Unit (ICU), and the circumstances surrounding a patient’s death can have a lasting influence on the wellbeing of families and nursing staff alike. Culture is an important influence on an individual’s perspective of end-of-life (EOL) care and a ‘good death’, and, as such, cultural sensitivity is an essential element of high quality EOL care in the ICU. Nurses are well situated to facilitate culturally sensitive EOL care within the ICU; however, there is a significant paucity of knowledge regarding ICU nurses’ perceptions of a culturally sensitive EOL nursing practice and their experiences delivering this within an adult ICU. Aims: The purpose of this study was to explore ICU nurses’ perceptions of delivering culturally sensitive care within their current EOL practice, and thus better understand how culturally sensitive EOL care can be supported within adult ICUs. Design and Methods: An Interpretive Description methodology was utilized to explore the perceptions of seven (n=7) Canadian ICU nurses regarding culturally sensitive EOL care. Maximum variation and theoretical sampling were used to recruit registered nurses from ICUs in two hospitals in Southern Ontario, Canada. Data were generated using semi-structured interviews and field notes and was concurrently analyzed using a constant comparative and reflexive approach. Study rigour was supported through the use of reflexive journaling/memoing, data triangulation, and peer debriefing. Results: Analysis of the data led to the construction of three themes which described nurses’ perceptions of providing EOL care within the ICU: 1) culturally sensitive EOL care is truly person-centered care, 2) dissonance between culturally sensitive EOL care and the biomedical model of care in the ICU, and 3) needing support to adopt a more relational approach to care in the ICU. Conclusion and Implications: Study findings highlight that ICU nurses perceive that culturally sensitive EOL care primarily involves building a strong therapeutic relationship and being truly person-centered when delivering care. However, the context surrounding nursing practice in the ICU creates many barriers to adopting this relational approach to care; thus, multifaceted support is needed for culturally sensitive EOL nursing practice to be bolstered and sustained. / Thesis / Master of Science in Nursing (MSN) / Patients in the Intensive Care Unit frequently die and the circumstances surrounding these deaths affects both family members’ and nurses’ wellbeing. Culture is an important influence on an individual’s needs during the end-of-life period and on their views about a ‘good death’. As such, when caring for dying patients, healthcare professionals need to be sensitive to the culture of each patient and family. In the Intensive Care Unit, nurses play an important role in making sure end-of-life care is culturally sensitive. The goal of this study was to learn more about nurses’ perceptions and experiences of providing culturally sensitive end-of-life care within adult Intensive Care Units. This study found that nurses working in Intensive Care Units feel culturally sensitive end-of-life care mainly involves being truly person-centered and this requires staying open-minded and building strong relationships with patients and their families. Nurses in this study also indicated that they face many obstacles when trying to be culturally sensitivity during end-of-life care and some of these were created by their practice environment. This research shows that if nurses are to deliver culturally sensitive end-of-life care within critical care settings they need significant support in various forms, which likely includes a change in the unit culture.

Zusammenfassung: Laut Robert Koch-Institut wird in den kommenden Jahren die Anzahl der Menschen, die an Pankreaskarzinom erkranken werden, zunehmen. Dies hängt vor allem mit unseren Lebensbedingungen und dem zunehmendem Älterwerden der Gesellschaft zusammen. Die Diagnose und Therapie von Pankreastumoren stellt einen erheblichen Einschnitt in die Lebensqualität der Patienten dar, ver- bunden mit einer hohen Symptombelastung. Ziel vorliegender retrospektiver Studie war es, die Versorgung am Lebensende von Patienten mit fortgeschrittenem oder metastasiertem Pankreaskarzinom anhand von Qualitätsindikatoren nach Craig C. Earle zu überprüfen und daraus optimierte Entscheidungsalgorithmen zu generieren. Hierzu untersuchten wir die Daten von insgesamt 202 Patienten. Zur Beantwortung der Fragestellung diente ein dafür erstellter Dokumentationsbogen, mit dem die Daten erhoben wurden. Das Patientenkollektiv teilte sich auf in Patienten, die im Comprehensive Cancer Center (CCC) des Uniklinikums Würzburg in den Jahren von 2010 bis 2014 vorstellig wurden und Patienten, die am Klinikum Magdeburg in den Jahren 2005 bis 2014 behandelt wurden. Wir unterteilten das Patientengut zusätzlich in 132 primär metastasierte Primärfälle (UICC-Stadium IV) und in 53 Rezidivfälle (UICC-Stadium I-IV). Ebenso verglichen wir die Gruppen mit und ohne Kontakt zu Palliativangeboten. Das Patientenkollektiv setzte sich aus 74 Frauen und 126 Männern zusammen (bei zwei Fällen fehlte die Geschlechtsangabe) mit einem durchschnittlichen Alter von 68,8 Jahren zum Zeitpunkt der Diagnose. Der Allgemeinzustand wurde mit dem Karnofsky-Index erfasst und lag bei den meisten Patienten zum Diagnosezeitpunkt bei 90 oder 100. Die meisten Patienten befanden sich schon in einem fortgeschrittenen Zustand der Erkrankung, welches sich an der hohen Anzahl des UICC-Stadium IV erkennen lässt (n = 132). 42,1 % (n = 85) der Patienten hatten Kontakt zu Palliativangeboten. Der überwiegende Teil der Patienten hatte mehr als 3 Tage vor Tod Kontakt zu Palliativangeboten (77,7 %). Es war uns nicht möglich einen statistisch signifikanten Zusammenhang zwischen tumorspezifischer Therapie (Chemotherapie und / oder Bestrahlung) in den letzten 14 Lebenstagen und SPV-Kontakt < 3 Tagen herzustellen. Der Grund war die geringe Anzahl der Fälle. Es gab keinen Patient, der unter 3 Tagen Kontakt zu Palliativangeboten hatte und bestrahlt wurde. Lediglich ein Patient erhielt noch eine Chemotherapie. Bei Patienten, die keinen Kontakt zu Palliativangeboten hatten, erhielten immerhin sechs noch eine Chemotherapie und fünf eine Bestrahlung in den letzten 14 Lebenstagen. Die Hauptbeschwerden im Palliativkonsil, die von den Patienten aus Würzburg genannt wurden, bezogen sich hauptsächlich auf körperliche Beschwerden, wie z. B. Müdigkeit, Verschlechterung des Allgemeinzustandes, Schlafstörungen und Fieber. Gefolgt von Depressionen, Angst, Sorgen und Problemen mit der Nahrungsaufnahme, Appetitstörungen, Übelkeit sowie Erbrechen. Die häufigsten Probleme und Komplikationen in den letzten 6 Monaten bis 30 Tagen vor Tod waren bei den Würzburger Patienten mit Palliativkonsil das Auftreten eines Verschlußikterus`, Veränderung des Blutbildes oder Anämie, gefolgt von Ileus, Übelkeit oder Erbrechen und Peritonealkarzinose mit symptomatischem Aszites. In den letzten 30 Tagen vor Tod beliefen sich die häufigsten Komplikationen der Würzburger Patienten auf Nieren- und Leberversagen, urämisches Koma, metabolische Azidose, Blutungen, Ileus, Übelkeit oder Erbrechen und Peritonealkarzinose mit symptomatischem Aszites. Eine Patientenverfügung besaßen 54,4 % der Würzburger Patienten mit Palliativkonsil. Bei den Würzburger Patienten ohne Palliativkonsil waren es 50,0 %. Eine Vorsorgevollmacht oder das Vorliegen eines Notfallplans gab es nur in ganz wenigen Fällen. Ein großer Anteil der Patienten hatte einen Aufenthalt in der Notaufnahme in den letzten 6 Monaten vor Tod. Bei zwei und mehr Aufenthalten sank die Anzahl stark ab. Gleiches gilt für die Aufenthalte in der Notaufnahme oder auf der Intensivstation in den letzten 30 Lebenstagen. Bei der Datenerhebung wurde nicht differenziert, ob der Aufenthalt vor oder nach der 1. Kontaktaufnahme zustande. Es wurde nur die Tatsache festgehalten, dass ein Kontakt bestand. Dies bedeutet, dass nicht heraus zu lesen ist, inwieweit die Palliativmedizin in diese Entscheidung mit einbezogen wurde. Die geschätzte mediane Überlebenszeit des Würzburger Patientenkollektivs betrug 6,9 Monate. In den Jahren 2010 und 2011 zusammen genommen lag die mediane Überlebenszeit bei 6,2 Monaten. Nach Gründung des palliativmedizinischen Dienstes (PMD) an der Uniklinik Würzburg lag im Jahr 2012 und 2013 zusammen genommen die mediane Überlebenszeit bei 8,3 Monaten. Die Frauen überlebten die Männer um 2,7 Monate. Die Patienten mit Palliativkonsil überlebten die Patienten ohne Palliativkonsil um zwei Monate. Bereits nach 12 Monaten waren sowohl bei den Patienten mit und ohne Palliativkonsil in unserer Studie über die Hälfte verstorben. Nach 24 Monaten lebten vom Würzburger Patientenkollektiv nur noch fünf Patienten. Die Kriterien von Craig C. Earle sind nicht überall erreicht worden. Die Anzahl der Patienten mit Kontakt zu Palliativangeboten könnte höher sein (42,1 %). Die Anzahl der Patienten, die weniger als 3 Tage vor Tod Kontakt zu Palliativangeboten hatten, ist erfreulich niedrig (8,2 %). Die Anzahl der Fälle, in denen die Umstellung oder der Start einer neuen tumorspezifischen Therapie in den letzten 30 Lebenstagen stattfand, ist noch viel zu hoch (7,1 %). Hier wurden die Vorgaben von Craig C. Earle um ein vierfaches überstiegen bei den Patienten mit Kontakt zu Palliativangeboten. Bei der tumorspezifischen Therapie in den letzten 14 Lebenstagen lag die Anzahl der Patienten mit Kontakt zu Palliativangeboten auch wieder erfreulich niedrig (4,7 % für Chemotherapie; 1,2 % für Bestrahlung). Grundsätzlich lässt sich durch das kleine Patientenkollektiv keine endgültige Aussage in dieser Studie bezüglich der Effektivität der palliativen Versorgung treffen. In der vorliegenden Studie konnten zum Teil keine statistische Signifikanz nachgewiesen werden. In Zusammenschau aller Ergebnisse dieser Arbeit zeigt sich, dass die Therapie am Lebensende immer wieder neu evaluiert und an die sich verändernde Situation angepasst werden muss. Maßnahmen zur Linderung von erwarteten Symptome oder Komplikationen sollten im Vorfeld besprochen werden. Dies bedeu- tet, dass bei der Therapiewahl verschiedene klinische Parameter und jeder Patient individuell berücksichtigt werden sollte. Nach wie vor stellt sich die Herausforderung, die Lebensqualität der Tumorpatienten objektivierbar zu machen. Auch hier zeigt sich in der Literatur, dass das rechtzeitige Miteinbeziehen der Palliativmedizin viele Vorteile mit sich bringt. Es zeigt sich häufig eine kürzere Hospitalisationsrate, bessere Linderung der Symptome, eine Kosteneffizienz, eine Verlängerung der Überlebenszeit und eine verminderte Stressbelastung auch bei Hinterbliebenen. Um festzustellen, an welchen Stellen Qualitätsverbesserungsmaßnahmen nötig sind, kann ein Vergleich der tatsächlichen Qualität (Ist-Werte) mit den Soll-Vorgaben Hinweise im klinischen Alltag geben. Hierzu könnte ein systematisches Belastungs- und Symptomscreening dienen, um die richtigen Patienten zum passenden Zeitpunkt zu identifizieren. Moderne Palliativmedizin umfasst somit nicht nur die Versorgung unheilbar kranker Menschen am Lebensende, sondern kann zunehmend als wichtiger Aspekt auch in der interdisziplinären Versorgung verstanden werden. / In the next years the Robert-Koch-Institute asserted that the amount of persons, who will get the diagnosis pancreastumour, will constantly grow. One reason ist the fact that peolpe getting older and there are more and more general living conditions who can cause cancer. The diagnosis and therapy for patients with pancreastumours implies a big break in the quality of life , coherent with a big symptom burden. The aim of this clinical retrospective trial was to examine the provision of end-of-life care on the basis of quality indicators initiated from Craig C. Earle for patients with advanced and metastasized pancreastumours. Additionally we tried to generate optimated decisions-algorithm from the results. We used an questionary to examine 202 patients. The collective was divided in two parts. One part was registered in the CCC in Würzburg (Comprehensive Cancer Center) from 2010 to 2014 and the other part was registered at the university-hospital in Magdeburg from 2005 to 2014. Next we subdivided 132 primary metastasized cases (UICC-stage IV) and 53 relapses (UICC-stage I-IV). We also compared the groups with and without contact to palliative-medicine. The collective contained 74 women and 126 men and a mean age of 68,8 at time of diagnosis. The Karnofsky-Index was 90 or 100 by most of the patients. The majority had UICC-stage IV (n = 132). 42,1 % (n = 85) had contact to palliative-medicine. Most of the patients had contact earlier than 3 days before death (77,7 %). It was not possible to establish statistical significance between tumourspecific therapy (chemotherapy or radiation) in the last 14 days before death and contact to palliative-medicine 3 days before death because the sample was too small. Neither one of the patients got radiation and had contact to palliative-medicine 3 days before death. Only one patient received chemotherapy and had contact to palliative-medicine. Patients without contact to palliative-medicine had more tumourspecific therapy (chemotherapy: n = 6; radiation: n = 5) in the last 14 days before death. The examined patients from Würzburg mentioned mostly symptom burdens such as fatigue, degradation of the general condition, sleep disturbance or temperature. Followed from depression, fear, trouble and disturbance with having meal, nausea and vomiting. Most of the patients from Würzburg with contact to palliative-medicine had problems and complications such as icterus, anemia and transformation in the hemogram, followed by ileus, nausea or vomiting, peritonealcarcinosis and symptomatic ascites in the time period from last 6 month until 30 days before death. In the last 30 days before death most of the problems and complications from patients with contact to palliative-medicine in Würzburg were kidney- and liver failure, uramic coma, metabolic acidosis, bleedings, ileus, nausea or vomiting and peritonealcarnosis with symptomatic ascites. 54,4 % of the patients from Würzburg with contact to palliative-medicine and 50,0 % of the patients from Würzburg without contact to palliative-medicine had an advance directives. Only a small number of patients had a health care proxy or an emergeny plan. The majority of the patients had one stop in the emergeny ward in the last 6 month of life. The quantity of patients subsided strongly with two or more stops. We observed the same development in the last 30 days before death with stop in the emergency ward or intensive care unit. It was not able to differntiate if the stop in the emergency ward or intensive care unit was before or after the first contact with palliative-medicine. We only stated the fact that there was a contact. This implies that it was not really possible to recognize in what way the palliative-medicine was able to take influence on this decision. The estimated median survival time of the patients in Würzburg was 6,9 month. In the years 2010 and 2011 together, the median survival time was 6,2 month. After establishing the palliative-medicine-service at the university hospital in Würzburg in the year 2012, the median survival time for the patients from Würzburg was 8,3 month for the years 2012 and 2013. Women lived 2,7 month longer than men in the collective. Patients with contact to palliative-medicine lived two month more than patients without contact to palliative-medicine. 12 month after getting the diagnosis more than half of both groups were not alive. After 24 month only five patients from Würzburg were alive. The criterions from Craig C. Earle were not been fully reached. The amount of patients with contact to palliative-medicine could be more (42,1 %). It is enjoyable that the quantity of patients with contact to palliative-medicine less than 3 days before death is low (8,2 %). The rate of changing or starting a new regimen of tumourspecific therapy in the last 30 days of life is still too high (7,1 %). In this case the standard formulated through Craig C. Earle shows multiple oversteppings in the group with patients who had contact to palliative-medicine. Tumorspecific therapy in the last 14 days of life in the group of patients with contact to palliative-medicine was really low (4,7 % chemotherapy; 1,2 % radiation). Generally because of the small sample there is no possibilty to a final statement related to the effectiveness of palliative-medicine in this trial. For the most part it was not able to show statistic significance. In final reflection of all findings in this work, one can assume that the therapy at the end of life has to be evaluated and adapted to every new situation. Previously the procedure of palliation of complications or symptoms has to be discussed. Respectively by choosing the therapy every patient should bei regarded and respected as an individual connected to different clinical parameters. There is still the defiance to objectify the quality of life from patients who have cancer. The literature shows that the early integration of palliative-medicine stores a lot of advantages. Palliative-medicine often is related with a lower rate of hospitality, better handling of symptom burden, lower costs, prolongation of survival time and a reduced stress load for the bereaved. To get a comparison between quality indicators and to identify fields to improve in daily clinical business, one has to relate the actual value with the given value. Therefore a systematic screening of burdens and symptoms could be useful, to identify the right patient at the right moment with the best provision. Modern palliative-medicine should not only put a focus on care with patients who are uncurable ill at the end of life. No, palliative-medicine should be seen as an important aspect of interdisciplinary care.