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The problem with which this study is concerned is to determine the extent to which American colleges and universities utilize employee assistance programs (EAPs) to overcome faculty and non-faculty staff members' personal, social, and medical problems. The purpose of this study is to assess the employee assistance programs at institutions that were involved in a related 1979 study conducted by the University of Missouri, Columbia. This study reviews the content and process of the responding programs to determine the extent to which they provide for early recognition, treatment, and rehabilitation of employees for personal, social, and medical problems that potentially affect job performance. The direct outcome of this study is the development of an EAP model for use by higher education institutions.

The purpose of this study was to determine the impact of private funds on selected Texas public institutions of higher education by identifying and comparing the specific ways these institutions are affected by private funds. Conclusions: 1. Private contributions to institutions of higher education will continue to increase in the immediate future. 2. Private contributions to public institutions of higher education come from a variety of sources. 3. Private contributions make a greater impact on programs and projects involving people rather than on buildings and equipment in public institutions of higher education. 4. Future uses of private money in public institutions of higher education also appear to be related to people rather than to capital spending. 5. Public institutions of higher education in Texas will depend upon private funds to a greater extent in the foreseeable future.

Yes / Purpose – While the importance of leadership in various domains has been highlighted in the extant literature, effective leadership in the context of higher education sector has not been well addressed in the leadership scholarship. There is a need to address the challenge of leadership effectiveness in the education sector, including business schools, given the failures noticed in the sector attributed to poor-quality leadership. The purpose of this study was therefore to explore the factors that affected leadership in the context of higher education institutions. Design/methodology/approach – The research is exploratory in nature as the study critically reviewed extant literature surrounding leadership practices specifically from a public-sector context to identify factors affecting leadership effectiveness. Findings – The findings of the study pointed out that, regardless of the nation or organisation, leadership effectiveness is a factor that is dependent on how well the followers have accepted the leader. This indicates that, amongst the different challenges explored in this study, leadership effectiveness is not only a challenge by itself but is also affected by other challenges, including leadership practice and style. Research limitations/implications – This research provides a better understanding of the critical factors affecting leadership practice of deans of business schools and how the styles’ influence on leadership practice, the relationship between leadership practice and leadership effectiveness and how leadership style translates into leadership effectiveness. Originality/value – This research contributes to the growing body of knowledge surrounding leadership scholarship from a public-sector context about the challenges that affect leadership effectiveness in the context of HEIs and stimulates further investigation into those challenges.

Utilizing Building Information Modeling (BIM) for Facility Management (FM) can reduce interoperability costs during the Operations and Maintenance (OandM) phase by improving data management. However, there are technological, process related, and organizational barriers to successful implementation of BIM integrated FM (BIM-FM), and process related barriers might be solved by the use of BIM integrated FM (BIM-FM) guidelines. However, the guidelines need to be updated with lessons learned from actual practices in order to maintain their validity. In order to diagnose current practices and identify key differences between prescriptive representations and actual practices, this exploratory research compares BIM component data requirements between guidelines and actual practices at public higher education institutions in Virginia. The gap in BIM component data requirements between the guidelines and the actual practices may prevent successful implementation of BIM-FM. This research is composed of three parts: a synthesis of prescriptive representations, determination of actual data requirements in practice, and comparison of differences between guidelines and practices. Document analysis and case study via document analysis and in-person interviews were conducted to collect data. Then, direct comparison was conducted to test the research question. Though the researcher disapproved the established hypothesis of 'There would be some differences in BIM component data requirements between prescriptive representations and actual practices' due to the difference in level of information and details between prescriptive representations and actual practices, this exploratory research provides useful information. / Master of Science

The purpose of this study was to assess the status of institutional stakeholders’ perceptions and application of shared governance on an American higher education campus and a counterpart in China and determine if there were differences among the groups of stakeholders both within and between the institutions. Significant differences were found among the four categories of participants at the Chinese institution. For the General Acceptance dimension of the Perceptions of Shared Governance Inventory (PSGI) the Chinese staff members reported significantly higher scores than all the other three categories. For the Implementation dimension, staff members and the students scored significantly higher than the administrators and the faculty members. For the two dimensions of the Application of Shared Governance Inventory (ASGI), administrators reported significantly higher scores than the other categories. At the participating American university, a significant difference was found between the students and the administrators in the General Acceptance dimension. Comparisons between the American institution and the Chinese institution found that the Chinese faculty members scored significantly higher than Americans in the General Acceptance dimension, but the American faculty members scored significantly higher in both the General Acceptance and the Implementation dimensions. Chinese staff members and the Chinese students scored significantly higher than Americans in both the General Acceptance and the Implementation dimensions, but the American staff members and the American students scored significantly higher in both the General Acceptance and the Implementation dimensions. Also, years of service plays a significant role in two Chinese groups.

Submitted in partial fulfilment of the requirements for the Master in Technology: Public Relations Management, Durban University of Technology, 2010. / The National Plan for Higher Education (2001) provides a framework for achieving the vision of a single co-ordinated higher education system. In order to meet the goals of this plan, various technikons and universities had to merge. Pityana (2004: 4-5) points out that, in addition to opportunities, various challenges have also emerged from these mergers. One such challenge is that higher education institutions may find themselves in tensions with their partners which may result in disagreements that could lead to crisis situations. Marconi (2005: 262) argues that, in crisis situations, the pace of the conflict accelerates dramatically. This means that the affected parties have to react very quickly or risk having their ability to protect their interests substantially reduced, hence the need for a crisis communication plan. Implicit in this plan is the importance of communication. McCusker (2006: 108) maintains that, often in crisis a situation, communication gets distorted. As a result, rumours often supplant real facts. Thus, clear communication needs to be pre-planned and increased during a crisis. This dissertation, therefore, sets out to investigate the role of communication during the planning and management of crises at higher education institutions in KwaZulu-Natal. It reports on preliminary results of in-depth interviews conducted at higher education institutions in KwaZulu- Natal and offers recommendations so that crises planning and management may be improved upon. / National Research Foundation

Submitted by admin tede (tede@pucgoias.edu.br) on 2017-06-01T12:25:57Z No. of bitstreams: 1 GYOVANNA ALVES E SILVA OLIVEIRA.pdf: 5183514 bytes, checksum: ece950e79bdc31920685a90ea8fdbf9f (MD5) / Made available in DSpace on 2017-06-01T12:25:57Z (GMT). No. of bitstreams: 1 GYOVANNA ALVES E SILVA OLIVEIRA.pdf: 5183514 bytes, checksum: ece950e79bdc31920685a90ea8fdbf9f (MD5) Previous issue date: 2017-03-22 / Higher education institutions (HEIs) have a considerable movement of people and materials, for this reason and because of their physical dimensions, produce wastes in different classes. In this way, it is the responsibility of the generator to implement measures for proper handling of waste produced in its facilities and for possible damage caused when these are discarded in the environment. This research arose because of the need to promote the awareness, training and mobilization of the attendees of na HEI, its general objective was to apply a descriptive and explanatory diagnosis a sample area of the Pontifícia Universidade Católica de Goiás (PUC Goiás) to to elaborate an propose methodological corrective and preventive measures in the management of municipal solid waste (MSW) produced in the area. In order to achieve this purpose, but without exhausting the subject, which is complex and comprehensive, have selected studies in literature that identify, classify and quantify the residues generated by the institution recommending environmentally appropriate actions not generation, reduction, reuse, recycling, and final disposal of waste. The methodology used in this research was aimed to describe facts and manifestations of determined reality through implementation of the case study in five stages, without him intervening or modify it, chosen by present a methodological approach that will meet the problem of this study. As a results, the study identified the system current of waste management in the analyzes area, classified the waste at the site analyzed assesses the environmental issue as a whole, and elaborates an integrative and sustainable methodology for the management of solid waste. / As instituições de ensino superior (IES) possuem uma considerável circulação de pessoas e materiais. Por este motivo, e devido às suas dimensões físicas, produzem resíduos de classes diferentes. Deste modo, é de responsabilidade do gerador aplicar medidas para o correto manuseio dos resíduos produzidos em suas instalações e pelos possíveis danos causados quando esses forem descartados no ambiente. Esta pesquisa surgiu em virtude da necessidade de promover a sensibilização, formação e mobilização dos frequentadores de uma IES, o seu objetivo geral, foi aplicar um diagnóstico, descritivo e explicativo, para elaborar uma metodologia integradora e sustentável com medidas corretivas e preventivas no gerenciamento dos Resíduos Sólidos Urbanos (RSU) produzidos em uma área amostral da Pontifícia Universidade Católica de Goiás (PUC Goiás). A fim de atingir esse propósito, mas sem esgotar o tema, que é complexo e abrangente, foram selecionados estudos na literatura que identificam, classificam e quantificam os resíduos gerados pela instituição, recomendando ações ambientalmente adequadas de não geração, redução, reutilização, reciclagem, tratamento e destinação final destes resíduos. A metodologia empregada nesta pesquisa visou descrever fatos e manifestações de determinada realidade por meio de aplicação do estudo de caso em cinco etapas, sem nele intervir ou modificá- lo, escolhido por apresentar uma abordagem metodológica que atendeu a problemática deste estudo. Como resultados, o estudo identificou na área analisada o sistema atual da gestão dos resíduos, avaliou a visão ambiental como um todo dos frequentadores, classificou os resíduos do local analisado e elaborou uma metodologia integradora e sustentável para o gerenciamento dos resíduos sólidos.

O ensino superior no Brasil tem crescido nos últimos anos, com abertura de novas universidades e expansão das existentes, sendo necessário compreender como este processo está ocorrendo, principalmente com foco no marketing. Para compreender parte deste processo, realizou-se um estudo de caso em uma Universidade Federal do Sul de Minas Gerais a fim de investigar se estão sendo utilizadas ferramentas de marketing na elaboração e abertura de novos cursos, visto que a universidade estudada é centenária e que dobrou a quantidade de cursos de 2009 a 2013. Para tanto, realizou-se análise de conteúdo nos Projetos Político Pedagógicos dos cursos implantados e nas entrevistas dos professores que participaram efetivamente da elaboração dos Projetos e das pró-reitoras de graduação do período analisado. Encontraram-se poucos indícios da utilização direta das ferramentas de Marketing nos Projetos e entrevistas, sendo que provavelmente as ferramentas não devem ter sido utilizadas com todo seu potencial, sendo utilizadas de maneira inconsciente, sem o real reconhecimento de sua utilização. A ferramenta que apresentou mais indícios de utilização foi a Pesquisa de Marketing, caracterizada na busca de informações na internet e projetos de outras universidades, seguida pelo Benchmarking. Conclui-se que as ferramentas de marketing podem auxiliar na implantação de novos cursos, apresentando um modelo de como isto pode acontecer, porém é necessário que se realize uma capacitação interna, a fim de que concepções prévias possam ser esclarecidas, organizadas, sistematizada e procedimentalizadas. / Higher education in Brazil has grown in recent years with the opening of new universities and expansion of the existing ones, being necessary to understand how this process is taking place, especially with a focus on marketing. To understand a part of this process, we performed a case study on a Federal University in the South of Minas Gerais in order to investigate whether marketing tools in the development and opening of new courses are being used, given that the university studied is centennial and doubled the amount of courses from 2009 to 2013. For this, we performed content analysis in Politico-Pedagogical Projects of implemented courses and interviewed teachers who effectively participated in the preparation of projects and Graduation prorector of the period. We have found few evidences of direct use of marketing tools in the projects and in the interviews, and probably the tools were not used to their full potential, being used unconsciously, without actual recognition of their use. The tool that presented more evidence of use was the Marketing Research, characterized by search for information on the internet and other university projects, followed by Benchmarking. The conclusion is that marketing tools can help implement new courses, presenting a model of how this can happen, but it is necessary to conduct an internal training, so that preconceptions can be clarified, organized, systematized and procedured.

Made available in DSpace on 2015-03-05T19:13:45Z (GMT). No. of bitstreams: 0 Previous issue date: 29 / Nenhuma / Esta pesquisa objetiva investigar a utilização de práticas de controladoria pelas Instituições de Ensino Superior (IES) estabelecidas no estado de Santa Catarina, como suporte ao processo de gestão. A pesquisa foi conduzida por meio de levantamento (survey) e caracteriza-se como descritiva quanto aos objetivos e predominantemente quantitativa quanto à abordagem do problema. A população do estudo, após alguns ajustes realizados, consistiu de 67 IES. Um questionário eletrônico foi elaborado para elas, sendo disponibilizado pela internet. A amostra é composta pelas IES que responderam ao questionário eletrônico. Dos 67 questionários enviados, 36 retornaram respondidos, representando um percentual de 53,7%. Para análise dos dados, foram usadas, principalmente, a estatística descritiva, tabulação cruzada e o coeficiente de correlação. As práticas pesquisadas foram: planejamento estratégico, orçamento operacional, cobrança quanto ao atingimento das metas previstas no orçamento operacional, ponto de equilíbrio (Brea / This research aims to investigate the use of practices for controlling the Higher Education Institutions (IES) established in the state of Santa Catarina, to support the management process. The search was carried out through survey and is characterized as descriptive as to the objectives and predominantly quantitative regarding the problem approach. The study population, after some adjustments, consisted of 67 IES. An electronic questionnaire was prepared for them and made available on Internet. The sample is composed by IES that answered the questionnaire electronically. From the 67 questionnaires, 36 were sent back answered, representing a percentage of 53.7%. For analysis of the data were used, mainly, the descriptive statistics, cross tabulation and correlation coefficient. The practices investigated were: strategic planning, operational budget, charging on the achievement of the goals envisaged in the operational budget, Break-Even Point, cash flow, tax planning, Balanced Scorecard (BSC), non-financial i