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This thesis deals with the conditions for gaining cooperative housing before 1989. Specifically the conditions for entering into a cooperative, membership in a cooperative and output from the cooperative. There is also outlined the issue of transfer of flats into private ownership in the years 1994 -1996 and in the last section are set the prices of selling the public housing to citizens from 1966 to 1994 that are related to the average monthly gross wage of each year. The same is quantified the rent paid in the state apartments and the rent that was paid in a cooperative apartment in the 80 years of the 20th century.

I början av 2014 infördes ett nytt regelverk för hur företag och ekonomiska föreningar ska avsluta sina räkenskapsår. Inte förrän media började rapportera om problemet tidigare i år har diskussionen satts igång och flera organisationer har gjort uttalande och förenklingar. De har visat sig vara svåra att tolka och implementera och för en del bostadsrättsföreningar kan tillämpningen vara ödesdiger. Valet står mellan två regelverk i det så kallade K-projektet. Syftet med studien är att utifrån bostadsrättsföreningarnas perspektiv utforska vilka faktorer som påverkar och hur de påverkas beroende av redovisningsvalet styrelsen gör. Detta kommer utföras genom att studera ekonomiska förvaltare som förser föreningarna med rekommendationer och information. Studiens problemformulering är därför vilka faktorer påverkar föreningarnas val av regelverk. Studien kommer utgå från ett abduktivt resonemang vilket är väsentligt för en explorativ studie. Tillsammans med teorier om rationella beslut, principal-agent förhållande, intressenter och risk, kommer vi att skapa en förståelse för hur föreningar fattar beslut. För att uppnå detta mål och få en bra helhetsbild kommer vi att utgå från kvalitativa undersökningar med semi-strukturerade intervjuer. För att styrka studiens tillförlitlighet utgick vi ifrån tillförlitliga metoder som är en central del för en god forskning. Vi har varit konsekventa och opartiska där vi utgick från samma material vid samtliga intervjuer för att forskningsfrågan ska anses korrekt framförd. Genom att analysera empirin har vi kunnat skapa exempel på möjliga scenario i resultaträkningar för att enklare kunna göra kopplingar till teorin. Resultatet av studien konstaterade att det är flera faktorer som påverkar valet som styrelsen gör. Det visade sig att styrelsen är beroende av information utifrån och att det finns flera intressenter som har ett egenintresse i valet. / In early 2014 introduced a new framework for how companies and economic associations must end their fiscal year. Not until the media began to report on the issue earlier this year, the debate has been launched and several organizations have made statements and simplifications. They have proven to be difficult to interpret and implement, and for some housing associations, the application may be fatal. The choice is between two sets of rules in the K-project. Depending on the choice that the Board make, the consequences of the different choices differ markedly. The purpose of the study is that the basis of condominium associations' perspective, exploring the factors that influence and how they are affected, depends on the accounting elections board does. This will be carried out by studying financial managers that provide boards with information and recommendations. The problem of the study is therefore what factors affect board election of the regulations. The study will be based on an abductive reasoning which is essential for an exploratory study. Along with theories of rational decisions, the principal- agent relationship, stakeholders and risk, we will create an understanding of how associations make decisions. To achieve this goal and get a good overall picture, we will start from qualitative research with semi-structured interviews. In order to prove the reliability of the study, we started from reliable methods that are a central part of good research. We have been consistent and impartial where we started from the same material at all interviews, to research the matter shall be correctly performed. By analyzing empirical data, we have been able to create examples of possible scenarios in the financial statements for easier linkage to theory. Results of the study found that there are several factors affecting the choice that the board does. It turned out that the Board is dependent on information from outside and that there are multiple stakeholders who have a vested interest in the election.

I början av 2014 infördes ett nytt regelverk för hur företag och ekonomiska föreningar ska avsluta sina räkenskapsår. Inte förrän media började rapportera om problemet tidigare i år har diskussionen satts igång och flera organisationer har gjort uttalande och förenklingar. De har visat sig vara svåra att tolka och implementera och för en del bostadsrättsföreningar kan tillämpningen vara ödesdiger. Valet står mellan två regelverk i det så kallade K-projektet.Syftet med studien är att utifrån bostadsrättsföreningarnas perspektiv utforska vilka faktorer som påverkar och hur de påverkas beroende av redovisningsvalet styrelsen gör. Detta kommer utföras genom att studera ekonomiska förvaltare som förser föreningarna med rekommendationer och information. Studiens problemformulering är därför vilka faktorer påverkar föreningarnas val av regelverk.Studien kommer utgå från ett abduktivt resonemang vilket är väsentligt för en explorativ studie. Tillsammans med teorier om rationella beslut, principal-agent förhållande, intressenter och risk, kommer vi att skapa en förståelse för hur föreningar fattar beslut. För att uppnå detta mål och få en bra helhetsbild kommer vi att utgå från kvalitativa undersökningar med semi-strukturerade intervjuer. För att styrka studiens tillförlitlighet utgick vi ifrån tillförlitliga metoder som är en central del för en god forskning. Vi har varit konsekventa och opartiska där vi utgick från samma material vid samtliga intervjuer för att forskningsfrågan ska anses korrekt framförd.Genom att analysera empirin har vi kunnat skapa exempel på möjliga scenario i resultaträkningar för att enklare kunna göra kopplingar till teorin. Resultatet av studien konstaterade att det är flera faktorer som påverkar valet som styrelsen gör. Det visade sig att styrelsen är beroende av information utifrån och att det finns flera intressenter som har ett egenintresse i valet. / In early 2014 introduced a new framework for how companies and economic associations must end their fiscal year. Not until the media began to report on the issue earlier this year, the debate has been launched and several organizations have made statements and simplifications. They have proven to be difficult to interpret and implement, and for some housing associations, the application may be fatal. The choice is between two sets of rules in the K-project. Depending on the choice that the Board make, the consequences of the different choices differ markedly.The purpose of the study is that the basis of condominium associations' perspective, exploring the factors that influence and how they are affected, depends on the accounting elections board does. This will be carried out by studying financial managers that provide boards with information and recommendations. The problem of the study is therefore what factors affect board election of the regulations.The study will be based on an abductive reasoning which is essential for an exploratory study. Along with theories of rational decisions, the principal- agent relationship, stakeholders and risk, we will create an understanding of how associations make decisions. To achieve this goal and get a good overall picture, we will start from qualitative research with semi-structured interviews. In order to prove the reliability of the study, we started from reliable methods that are a central part of good research. We have been consistent and impartial where we started from the same material at all interviews, to research the matter shall be correctly performed.By analyzing empirical data, we have been able to create examples of possible scenarios in the financial statements for easier linkage to theory. Results of the study found that there are several factors affecting the choice that the board does. It turned out that the Board is dependent on information from outside and that there are multiple stakeholders who have a vested interest in the election.

Doctor of Philosophy / Operating in the space between state, market and society, nonprofit housing associations are part of a new generation of hybrid organisations. Unlike traditional organisations delivering publicly subsidised affordable rental accommodation, governance is networked not hierarchical. The state can influence - through subsidy, regulation and direct intervention - though seldom chooses to directly control. Housing associations regularly partner with public sector agencies, private developers and other nonprofit or hybrid organisations. Networking is used to share resources, build local coalitions and increase institutional learning. This thesis uses a cross-national case study approach to develop frameworks leading to a deeper understanding of what housing associations are becoming. The topic is addressed through the research focus on how to strengthen housing association capacity, taken to be ‘the capability of an organisation to achieve goals’. Nine associations of three organisation types, selected from the city regions of San Francisco, Melbourne and Manchester, provided rich documentary and interview information. This was supplemented by interviews with senior staff at networked organisations identified through snowballing techniques. Organisational capacity is often seen as a set of attributes that housing associations possess, such as a mission statement and governance procedures. This has led to a narrow focus on capacity building through professionalisation, introducing management approaches from the private sector. The research findings suggest the importance of broader approaches to strengthening organisational capacity, for example though collaboration between associations by merger, group structure, or procurement partnerships. Capacity can also be built with assistance from both traditional and emerging networked support organisations. Trade and professional bodies, together with consultants, lobby organisations, researchers and community groups form part of a broader web. The success of contemporary housing associations depends not only on the skills of individuals working for the organisation, but their ability to make connections across the wider environment - organisational capacity strengthened through network power.

Doctor of Philosophy / Operating in the space between state, market and society, nonprofit housing associations are part of a new generation of hybrid organisations. Unlike traditional organisations delivering publicly subsidised affordable rental accommodation, governance is networked not hierarchical. The state can influence - through subsidy, regulation and direct intervention - though seldom chooses to directly control. Housing associations regularly partner with public sector agencies, private developers and other nonprofit or hybrid organisations. Networking is used to share resources, build local coalitions and increase institutional learning. This thesis uses a cross-national case study approach to develop frameworks leading to a deeper understanding of what housing associations are becoming. The topic is addressed through the research focus on how to strengthen housing association capacity, taken to be ‘the capability of an organisation to achieve goals’. Nine associations of three organisation types, selected from the city regions of San Francisco, Melbourne and Manchester, provided rich documentary and interview information. This was supplemented by interviews with senior staff at networked organisations identified through snowballing techniques. Organisational capacity is often seen as a set of attributes that housing associations possess, such as a mission statement and governance procedures. This has led to a narrow focus on capacity building through professionalisation, introducing management approaches from the private sector. The research findings suggest the importance of broader approaches to strengthening organisational capacity, for example though collaboration between associations by merger, group structure, or procurement partnerships. Capacity can also be built with assistance from both traditional and emerging networked support organisations. Trade and professional bodies, together with consultants, lobby organisations, researchers and community groups form part of a broader web. The success of contemporary housing associations depends not only on the skills of individuals working for the organisation, but their ability to make connections across the wider environment - organisational capacity strengthened through network power.

De bostäder som byggdes under åren 1950‐1975 hö till det såkallade miljonprogrammet. Under miljonprogrammet byggdes 100 000 läenhet per å under tio ås tid. Totalt byggdes 1,3 miljoner bostäer i flerbostadshus under dessa å. Flera av bostäerna som upprätades under miljonprogrammet har nåt sin tekniska livslägd och ä i stort behov av diverse renoveringar. Beroende påvad det ä fö äandeform påen byggnad såfödelas underhålsansvaret påolika sät. I hus äda av bostadsrätsföeningar ä ansvaret uppdelat. Föeningen stå fö det yttre underhålet dit äen renoveringar av stammar inkluderas, medan bostadsrätshavaren stå fö insidan av den egna läenheten. Syftet med rapporten ä att kartläga ROT‐behovet hos bostadsrätsföeningar i Öebro kommun. Examensarbetet har gjorts i samarbete med NCC Construction. Underlaget till rapporten grundar sig fräst påmaterial frå personliga intervjuer och intervjuer via mejl med olika bostadsrätsföeningar men äen påmaterial frå olika böker och relevanta webbsidor. Undersöningen visade påatt de tillfråade föeningarna i dagsläet inte har nåra störe renoveringsbehov. Flera föeningar har däemot framtida behov av bl.a. stambyten och takrenoveringar av olika slag. 58 % av bostadsrätsföeningarna var äen positiva till ett eventuellt framtida samarbete med NCC. Dåresultatet av renoveringsbehovet endast grundar sig påsvar frå 12 bostadsrätsföeningar medfö detta att det finns en stor grupp vars behov inte ä undersöta. Troligtvis ser behovet störe ut ä vad som framkommit i denna rapport dådet i Öebro kommun finns ett stort antal bostäer som ä byggda under just miljonprogramsåen. / The homes that were built during the years 1950‐1975 belong to the so‐called Million homes programme (Swedish: Miljonprogrammet). During the Million homes programme 100,000 apartments were built per year for a period of ten years. Totally 1.3 million housing units in apartment buildings were built in those years. Several of the homes that were established during the Million homes programme have reached its service life and are in great need of renovations. Depending on what kind of form of ownership a building has, the responsibility for maintenance will be distributed in different ways. For houses owned by housing associations is the responsibility divided. The association represents the outer maintained there even renovations of strains are included while the owner of the apartment stands for the inside of its own apartment. The report aims to identify the ROT‐needs of housing associations in the municipality of Öebro. The work has been done in collaboration with NCC Construction. The basis for the report is based mainly on material from personal interviews and interviews via email with various housing associations, but also on material from various books and relevant Web pages. The survey found that respondents unions in the current situation do not have any major renovation needs. Several compounds have, however future needs for, inter alia, pipe replacement, and roof renovations of various types. 58% of housing cooperatives was also positive about a potential partnership with NCC. Because the result of the renovation need only is based on responses from 12 housing associations, this means that there is a large group whose needs are not examined. Most likely the need is greater than what has emerged in this report because Öebro municipality has a large number of homes that are built in the Million homes programme years.

Evaluation of condominium legislation Abstract This diploma thesis deals with evaluation of current status of condominium legislation, as it is present in Civil code, its implementing government decree, apartment ownership act and other related legislation. The thesis focuses on evaluation whether the current state is usable by general public, that is by people not equipped with legal education and without the knowledge of related case law, as well as on pointing out the application difficulties that result from unclear or impractical settings in some areas. Such application difficulties are documented by discussions and faulty acts of public administration. The first main topic is division of single object of ownership - the house to individual objects - units. This part deals with the two parallel definitions of units, their mutual differences, questions related to ownership of some parts of the house. Following is the part dealing with common parts, including the question if some parts can be owned by only some of the co-owners of the house, and the question of what is the regime of land around the house. The second main topic addressed is the rights and obligations of unit owner and the way common parts are managed. This part discusses the lack of clarity in the possibility to use common parts and...

The conversion of rental apartments to tenancy-owned housing has been a common phenomenon in the housing market in Stockholm during the last two decades. Rental apartment-tenants have the opportunity to purchase their unit for a hefty discount. The existence of the discount has further resulted in banks providing a mortgage that allows the tenant to purchase the apartment with full leverage and without any cash contribution. The households have been able to sell their apartment with high profit and then reinvest it in other housing alternatives at better locations, in better technical condition and with larger living space. The main reason for the discount can be explained by the difference in the valuation methods used by property investors and private households. The property owners value the rental property through the yield method that results in a price that other property investors would be willing to pay. The return generated in a rental property consists of rental revenues. These rental revenues are state regulated according to the use-value method, which means that rents, especially in primary locations, are reduced in order to minimize the segregation in the Swedish society. A price gap appears and consists of the price difference between the present value of the running rental income and the price of each individual apartment on the secondary housing market. The tenant owned association that is willing to buy the property and the private property investor who is willing to sell, usually negotiates a price that both parties are satisfied with. The negotiated price usually results in both parties sharing the profit that arises from the price gap. This study aims to investigate how large the price gap is between the conversion price and price generated through sales of the individual units on the open housing market. The study includes completed conversions in Stockholm within the city customs during the period of January 2010 and January 2016 and condominiums sold in the same associations during the same period. The discount results to an average of 44 % in relation to conversion price and 57 % in relation to the deposit (Sw. Bostadsrättsinsats). On average, the difference between the value of the property during conversion and the value of tenant owned-housing units on the open property market results to 24,444 SEK/m². The difference between the conversion price and the market value of the deposit on the open housing market amounts to 31,231 SEK/m². This means that the average discount that an apartment holder receives amounts to SEK 1,924,025. Among the converted properties, 38 % of the total gross floor area have been sold on the open housing market within the two first years after the conversion. The value difference has resulted in a total realized discount amounting to SEK 5,279,523,434 in relation to conversion price and SEK 6,672,510,151 in relation to the deposit value. / Ombildningar har under de senaste två decennierna varit ett vanligt förekommande fenomen på Stockholms bostadsmarknad, där hyresgästerna erbjudits köpa sin hyresrätt till ett kraftigt rabatterat pris. Rabatten har inneburit att hyresgästerna sällan behövt betala kontantinsats och därmed kunnat köpa lägenheten till full belåning. Efter genomförd ombildning har hushållen haft möjlighet att sälja sin lägenhet på andrahandsmarknaden med hög vinst, vilken sedan har kunnat återinvesteras i bostäder med ett bättre geografiskt läge, skick och med större boarea. En av anledningarna till att rabatten uppstår är att fastighetsägaren värderar hyresfastigheten enligt avkastningsmetoden. Avkastningsmetoden resulterar i ett pris som en annan hyresfastighetsägare skulle vara beredd att betala. Den avkastning som genereras i en hyresfastighet består av hyresintäkterna. Dessa hyresintäkter är statligt reglerade enligt bruksvärdesmetoden vilket innebär att hyrorna, framförallt i primära lägen, är reducerade med syftet att minska segregation i samhället. En prisdifferens skapas av skillnaden mellan värdet av de löpande hyresintäkterna och priset på varje enskild lägenhet på andrahandsmarknaden. Den bostadsrättsförening som vill köpa fastigheten och den privata fastighetsägaren som vill sälja förhandlar fram ett pris som båda parter är tillfreds med. Det framförhandlade priset brukar oftast resultera i att båda parterna delar på vinsten som uppstår av prisdifferensen. Denna uppsats har till syfte att utreda storleken på prisdifferensen mellan förvärvspriset vid ombildning, jämfört med individuella bostadsrättsförsäljningar på andrahandsmarknaden. Studien omfattar genomförda ombildningar i Stockholms innerstad (innanför tullar) mellan januari 2010 och januari 2016 och bostadsrätter som är sålda i föreningarna under samma tidsperiod. Den genomsnittliga rabatten är 44 % för bostadsrättsföreningar och 57 % för individuella hushåll. I genomsnitt är skillnaden mellan förvärvspriset vid ombildningsdatum och bostadsrättens försäljningspris 24 444 kr/m² (bostadsrättsföreningarnas rabatt). Jämförs försäljningspriset med bostadsrättsmedlemmars insats blir rabatten 31 231 kr/m² (hushållens rabatt). Detta innebär att ett hushåll som är med om en ombildning får en rabatt som motsvarar 1 924 025 kr jämfört med förvärvspriset, och 2 431 673 kr jämfört med bostadsrättsmedlemmarnas insats. Av den totala ombildade boytan har 38 % sålts vidare på andrahandsmarknaden inom 24 månader efter ombildningsdatum. Den realiserade rabatten har totalt uppgått till 5 279 523 434 kr för bostadsrättsföreningar och 6 672 510 151 kr för individuella hushåll.

Thesis (M Cosumer Science)--Stellenbosch University, 2004. / ENGLISH ABSTRACT: The Housing White Paper (Department of Housing, 1994: 12) sets out the government's broad housing policy and the seven strategies undertaken in the implementation of the policy. One of the strategies is the mobilisation of housing credit through the establishment of the Social Housing Foundation (SHF). The SHF provides training, advice, and support to emerging and established social housing institutions. These housing institutions deliver high density subsidised rental or installment sale housing to the beneficiaries of the State housing subsidy scheme. The Greater Middelburg Housing Association (GMHA) is an example of such an institution. Social housing in South Africa aims at addressing the broader quality of life of their residents, beyond the physical dwelling in which they reside. Furthermore, the aim is to build rental housing, which adheres to suitable quality standards, and is located close to economic opportunities and amenities (Crofton & Venter, 2000:7). To determine the satisfaction levels experienced by residents with regard to different aspects of their housing situation, a Post- Occupancy Evaluation survey can be used to determine whether the objectives of the social housing institution have been met by the housing provided. The main objective of this research study was to determine the level of housing satisfaction experienced by residents of the Greater Middelburg Housing Association's Hope City Housing Complex. The secondary objectives of the study were derived from the main objective and were, firstly, to determine the residents' socio-demographic and socio-economic profiles, and secondly to determine the residents' satisfaction levels with regard to the housing unit, the housing complex and the management of the housing project. Thirdly the residents' overall satisfaction with their housing situation, were determined, and lastly recommendations were made for future developments and improvements of the Hope City Housing Complex. To achieve these objectives, a post-occupancy evaluation study was conducted among a randomly selected sample of 150 tenants residing in the complex. Data were obtained through a structured questionnaire, which entailed dichotomous, multiple choice, scaled, matrix-type and open-ended questions. The scaled questions were answered on a four-point scale, where the tenants' opinions on certain aspects of the housing unit, complex and management, were rated. The questionnaire was administered during individual interviews of 40 minutes each, with the head or the spouse of the head of the selected households. A document-study of the GMHA was conducted to gain insight into the organisation's background, aims and goals. The research results on the socio-demographic and socio-economic profile of the respondents indicated that the target market of the housing institution was mostly couples, between the ages of 21 and 40 years, who had dependants. The majority of the respondents indicated that they would prefer to own housing at this stage of their lives, but that they are satisfied with renting until they have the financial means to buy property. Most respondents had achieved grade 12 schooling and were formally employed, earning monthly household incomes between R2 000 and R3 500. Few respondents reported that they were saving regularly, and only a small number of tenants had been in arrears with their rental payment. The results indicated that the respondents were satisfied with their overall housing situation, but had complaints about specific aspects of the housing unit, the complex and the management. Statistically a negative correlation was found between the satisfaction levels with the unit, complex and management indicators and overall housing satisfaction. Concerning the unit, the respondents felt that the units, and especially the bedrooms, were too small. They felt that the complex did not provide facilities that are needed by the residents, such as play areas for children and a convenience store. Respondents were also dissatisfied with the way in which tenants, who have defaulted on their rental payments, were treated by management. Furthermore, respondents were dissatisfied with the relationship between the management of the housing complex and the residents. The main reason for their dissatisfaction was management's low response rate to maintenance complaints. The GMHA should encourage the tenants to attend the Tenant Training Programmes run by the management. These programmes should outline the responsibilities of the management and the responsibilities of the residents with regard to the maintenance of the housing units. The GMHA should also look into providing the installment sale option as a tenure option to the residents, as this would enable those tenants, who would like to buy property, to do so. / AFRIKAANSE OPSOMMING: Die Behuising Witskrif (Department of Housing, 1994: 12) stel die regering se breë behuisingsbeleid en die sewe strategieë wat onderneem is in die implementering van die beleid. Een van die strategieë is die mobilisering van behuisingkrediet, deur die totstandkoming van die Social Housing Foundation (SHF). Die SHF lewer opleiding, advies en ondersteuning aan nuwe en gevestigde sosiale behuisingsinstansies. Hierdie behuisingsinisiatiewe lewer hoëdigtheid gesubsideerde huur- of termyn-betalingbehuising aan die begunstigdes van die Staatsbehuisingsubsidieskema. Die Greater Middelburg Housing Association (GMHA) is 'n voorbeeld van so 'n instansie. Sosiale behuising in Suid-Afrika het ten doel om die meer omvattende lewenskwaliteit van die inwoners, wyer as bloot die behuisingstruktuur wat bewoon word, aan te spreek. Verder is die doel om huur-behuisingstrukture te bou, wat voldoen aan bepaalde kwaliteitstandaarde en wat nie te ver van ekonomiese bedrywighede en geriewe geleë is nie (Crofton & Venter, 2000:7). Om die inwoners se vlakke van tevredenheid met verskillende aspekte van hul behuising te bepaal, kan 'n na-ingebruiknemingsevalueringopname gebruik word, om te bepaal of die doelstellings van die sosiale behuisingsinstansies bereik word, deur die behuising wat beskikbaar gestel word. Die hoofdoelstelling van dié navorsingstudie was die bepaling van die verskillende vlakke van behuisingstevredenheid, soos dit ervaar word deur die inwoners wat in die Greater Middelburg Housing Association se Hope City behuisingskompleks woon. Die sekondêre doelstellings van die studie het voortgespruit uit die hoofdoelstelling en is eerstens die samestelling van die inwoners se sosio-demografiese en sosio-ekonomiese profiele, tweedens die bepaling van die inwoners se vlakke van behuisingstevredenheid ten opsigte van die behuisingseenhede, die behuisingskompleks en die bestuur van die behuisingsprojek. Derdens is die respondente se totale tevredenheid met hul behuisingsituasie bepaal, waarna aanbevelings vir verdere ontwikkelinge en verbeteringe aan die Hope City Behuisingskompleks gemaak word. Om hierdie doelwitte te bereik, is 'n na-ingebruiknemingsevalueringstudie onderneem waaraan 'n ewekansige steekproefvan 150 inwoners, wie woonagtig is in die kompleks, deelgeneem het. Data is bekom deur gebruik te maak van 'n gestruktureerde vraelys wat digotome, multi-keuse, geskaleerde, matriks-tipe en oop vrae bevat het. Die geskaleerde vrae bestaan uit 'n vierpuntskaal, waarvolgens die inwoner se opinie oor sekere aspekte van die behuisingseenheid, die kompleks en die bestuur bepaal/gemeet is. Die vraelys is tydens individuele onderhoude, van 40 minute elk, met die hoof, of die eggenoot van die hoof van die geselekteerde huishoudings, voltooi. 'n Dokument analise van die besigheidsplan van die GMHA is onderneem om insig te verkry in die organisasie se agtergrond, mikpunte en doelstellings. Die navorsingsresultate met betrekking tot die sosio-demografiese en sosio-ekonomiese profiel van die respondente, het aangedui dat die teikenmark van die GMHA hoofsaaklik pare in die ouderdomsgroep 21-40 jaar, wie afhanklikes het, is. Die meerderheid van die respondente het aangedui dat hulle op hierdie stadium van hul lewens verkies om 'n behuisingeenheid te besit, maar dat hulle tevrede is om te huur todat hulle finansieel in staat is om 'n huis te koop. Meeste respondente het graad 12-skoolopleiding voltooi, en was werksaam in die formele sektor, met maandelikse inkomstes van tussen R2 000 en R3 500. Baie min van die respondente het aangedui dat hulle op gereelde basis spaar, en slegs enkele huurders was al agterstallig in die betaling van hul huurgeld. Die resultate van die navorsing het aangedui dat die respondente tevrede was met hul behuisingsituasie in die algemeen, maar dat hulle klagtes gehad het oor spesifieke aspekte van die behuisingseenheid, die kompleks en die bestuur daarvan. Statisties is 'n negatiewe korrelasie gevind tussen die tevredenheidsvlakke met die eenheid-, kompleks- en bestuursindikatore en tevredenheid met die behuisingsituasie in die algemeen. Wat die eenheid betref, het die respondente gevoel dat die eenhede, veral die slaapkamers, te klein was. Hulle het ook gevoel dat die kompleks nie voldoen aan die inwoners se behoefte aan fasiliteite soos speelareas vir die kinders en 'n geriefswinkel nie. Respondente was verder ontevrede met die manier waarop die bestuur van die kompleks mense, wie tydelik nie in staat was om hul huurgelde te betaal nie, behandel. Die respondente het hulle ongelukkigheid met die verhouding tussen die inwoners en die bestuur geopper. Die hoofrede vir die ontevredenheid was die bestuur se traagheid om te reageer op die instandhoudingsklagtes van die inwoners. Die GMHA moet die inwoners aanmoedig om die Inwoner Opleidingsprogramme, wat aangebied word deur die bestuur, by te woon. Die programme behoort die verantwoordelikhede van die inwoners en dié van die bestuur, met betrekking tot die instandhouding van die behuisingseenhede, te verduidelik. Die GMHA moet dit oorweeg om die termyn-verkoopsopsie aan inwoners beskikbaar te stel, aangesien dit die inwoners van Hope City, wie graag eiendom sou wou koop, in staat sou stel om dit te doen.