Dans les dernières décennies, l’augmentation de l’immigration et sa diversification a mené le gouvernement québécois à s’adapter à cette nouvelle réalité de différentes manières. Dans cette optique, en 1998, le ministère de l'Éducation du Québec a mis sur pied la Politique d'intégration scolaire et d'éducation interculturelle de laquelle a découlé un Plan d’action qui propose différentes pistes afin de concrétiser les principes et orientations de cette même politique. Dans le but de soutenir le personnel du réseau scolaire québécois dans l’implantation de cette nouvelle vision, des sessions de formation interculturelle ont été créées à l'intention des enseignants, des professionnels non enseignants ainsi que des directions scolaires. L’étude des enjeux de la diversité ethnoculturelle dans les établissements scolaires via les formations interculturelles a permis de mettre en lumière la vision des intervenants scolaires ayant assisté à ces sessions. Leurs perceptions ont pu être mises en relation avec les diverses stratégies proposées par les chercheurs-formateurs afin d’analyser plus en profondeur la dynamique entre la diversité ethnoculturelle et les institutions scolaires. Divers enjeux sont ressortis des entrevues et formations et seront discutés: la pérennité de l'identité québécoise, l'éthique de l'enseignant ainsi que la complexité de la réflexion amorcée par les intervenants scolaires. Nous montrons comment la rencontre avec l'Autre force la réflexion sur le Soi quotidiennement notamment à travers le discours interculturel qu’entretiennent les intervenants scolaires, les différentes valeurs en présence dans leur milieu professionnel et la réflexivité préconisée par les formateurs. / In the last decades, increased and more diverse immigration has lead the government of Quebec taken different measures aimed to deal with this new reality. Thus, in 1998, the Quebec ministère d’Éducation established the Politique d’intégration scolaire et d’éducation interculturelle from which followed a Plan d’action that suggests many ways to achieve its principles and goals. To help implement this new vision, intercultural training sessions were created for teachers, non-teaching staff and principals. The study of ethnocultural diversity’s challenges in schools through intercultural training has shed light on school staff members’ point of view. Their perceptions were used along the various strategies of both researchers and trainers to further analyse the dynamic between schools and ethnocultural diversity. Many issues arose during training sessions and interviews with school staff members that are discussed in the thesis: the future of Quebec’s identity, the teacher’s ethics and various complex issues raised by school staff members. I show how the encounter with the Other obliges daily reflection on the self by the teachers, in particular, through the intercultural discourse of the actors in the school setting, the different values present in the professional milieu, and the reflexivity promoted by those in charge of their training.

Goal. The goal of the following study is it to propose educational measures in readiness for the methods of intercultural training at the Faculty of International Relations of the University of Economics Prague based on revealed cultural attitudes of the students studying International Trade to chosen ethnic, national, racial and religious groups (also called categories). In particular, the goal is it to detect explicit and implicit attitudes and related prejudice, stereotypes and experienced emotions of the students studying International Trade (IT) at the University of Economics Prague to/against 17 (respectively 20) chosen categories; to evaluate its magnitude for business practice and economy; and to propose appropriate measures for intercultural training. Sample and conditions. 167 students of International Trade from The University of Economics Prague took part in the first study. For measuring magnitude of the determinants of explicit attitudes 166 members of common population were questioned. Another 293 students were questioned in the first study and altogether 460 students took part in the second study. There were used the Bogardus social distance scale as a measuring psychological technique for explicit attitudes and prejudice, the syllogisms aptitude tests as a measuring tool for implicit attitudes and prejudice and the open questionnaire for stereotypes. Hypotheses. The following hypothesis was settled in the first study: Attitudes of the IT students have specific features, on the one hand, they differ from the attitudes and prejudice of common population and on the other hand, they have relation to the status of the perceived national, ethnic, racial and religious groups. There were tested 24 zero, working hypotheses. The first 17 working hypotheses are related to the relationship between the memberships in the two observed populations and the expressed explicit attitudes and prejudice. The next 6 hypotheses are connected to the attitudes of the students to occidental nationalities, to the Ukrainians, Russians, the Mongols and Moldovans, to the Slovaks and Czechs, Arabians and Muslims. The last working hypothesis is related to the relationship between explicit and implicit attitudes to and prejudice against Roma minority and Muslims. The following hypothesis was settled in the second study: Stereotypes of the observed population refer to the real existing intercultural differences, experienced emotions and projected cultural complexes. There was tested a working hypothesis related to the dependence between prejudice and stereotypes. Statistical analysis. The data were analyzed by the chi-square test and the strength of the relationship was measured by Cramér V. Furthermore agglomerative clustering by nearest neighbor method was applied and the results were presented as a horizontal dendrogram. Results. The results of the first study are well fitting the settled hypothesis. International Trade Students have relatively less prejudice comparing to the common population, it is influenced by their age as well as by their academic degree. There were identified several clusters of categories, that show similar attitudes. The students have positive, but not identical attitudes to all occidental categories, the same attitudes to the Ukrainians and Russians, Arabians and Muslims. The most favored national group are the Slovaks and the most prejudiced ethnic group is the Roma minority. There is dependence between explicit and implicit attitudes. The results of the second study are well fitting the settled hypothesis. Stereotypes of the observed population refer to the real existing intercultural differences as well as to experienced emotions and projected cultural complexes. The dependence between explicit stereotypes and explicit prejudice is caused by positively connoted attributes. Proposed educational measures for intercultural training are discussed in the study illustrated with examples of optional course 2OP321 Effective communication in English. Limits. Bogardus social distance scale is mostly focused on the behavioral component of the explicit attitudes, which does not necessarily mean an equivalent behavioral action.

This exploratory study examines the impact of intercultural training as part of an international corporate internship program in the United States for college graduates from Rwanda. This is a mixed-method study using quantitative and qualitative data collected before, at completion, and one year after the 3-month internship program. The report explores the design, methods, content, tools, assessments and experiential activities used during the intercultural training, which focused on educating both the Rwandan interns and their U.S. managers on some of the differences in culture and communication styles that impact effectiveness in the workplace. The purpose of this research is to discern which aspects of the intercultural training intervention the participants perceived as the most beneficial. In addition to providing a better understanding of challenges for African interns adapting to the U.S. corporate environment, this study hopes to provide insights and contribute to a framework of best practices for intercultural training for U.S. international corporate internships, which as part of the J-1 visa program created by the U.S. State Department to build international understanding and cultural exchange, as well as work opportunities.

Der vorliegende Band wirft einen Blick in verschiedene Forschungsfelder, die an der Professur Interkulturelle Kommunikation der Technischen Universität Chemnitz in den letzten Jahren von Studierenden im Masterstudiengang ‚Interkulturelle Kommunikation – Interkulturelle Kompetenz‘ bearbeitet wurden. Die den sechs Artikeln zugrunde liegenden Studien nutzen Methoden der qualitativen Sozialforschung zur Datenerhebung und -auswertung. Die Artikel thematisieren interkulturelle Lernprozesse in internationalen Workcamps und interkulturellen Trainings, Erfahrungen während eines Auslandsstudiums und im interreligiösen Austausch sowie die Zusammenarbeit in multikulturellen Teams. / This volume gives insight into different research projects conducted by students in the master‘s programme ‚Intercultural Communication – Intercultural Competence‘ at the Chair of Intercultural Communication at Chemnitz University of Technology. All empirical studies on which the articles are based use methods of qualitative social research for data collection and analysis. The articles focus on intercultural learning processes in international workcamps and intercultural trainings, experiences during studies abroad and in interreligious dialogues as well as cooperation in multicultural teams.

Der vorliegende Band wirft einen Blick in verschiedene Forschungsfelder, die an der Professur Interkulturelle Kommunikation der Technischen Universität Chemnitz in den letzten Jahren von Studierenden im Masterstudiengang ‚Interkulturelle Kommunikation – Interkulturelle Kompetenz‘ bearbeitet wurden. Die den sechs Artikeln zugrunde liegenden Studien nutzen Methoden der qualitativen Sozialforschung zur Datenerhebung und -auswertung. Die Artikel thematisieren interkulturelle Lernprozesse in internationalen Workcamps und interkulturellen Trainings, Erfahrungen während eines Auslandsstudiums und im interreligiösen Austausch sowie die Zusammenarbeit in multikulturellen Teams. / This volume gives insight into different research projects conducted by students in the master‘s programme ‚Intercultural Communication – Intercultural Competence‘ at the Chair of Intercultural Communication at Chemnitz University of Technology. All empirical studies on which the articles are based use methods of qualitative social research for data collection and analysis. The articles focus on intercultural learning processes in international workcamps and intercultural trainings, experiences during studies abroad and in interreligious dialogues as well as cooperation in multicultural teams.