Thesis advisor: Rebekah Levine Coley / In recent decades, the average age of the United States workforce has been on the rise, a trend that is expected to continue as the Baby Boomer generation, which constitutes the largest segment in the workforce in this country, reaches older adulthood. The aging of the workforce has raised concerns from researchers, policy-makers, and organizations. As a result, there have been calls for research regarding how experiences at work vary across the life-span, although few studies have addressed this topic. To begin to address this gap in the literature, this dissertation aims to explore the association between job demands and well-being and how the processes employees use to cope with job demands vary with age. Using data from two waves of Midlife in the United States: A National Study of Health and Well-Being, with a sample of over 7,000 working adults ranging from ages 20 to 83, I attempt to integrate the Job Demands-Control-Support Model with the Life-Span Theory of Control in order to examine how multiple factors influence the relationship between job demands and well-being outcomes across the life-span. Results of random effects linear regression models show that job demands were negatively related to job satisfaction and mental health and that the relationship between job demands and job satisfaction was weakest at younger ages and remained constant after midlife. With regard to the factors that moderate the relationships with job demands, findings indicated that job control and job support buffered the relationship with job satisfaction, while job support buffered the relationship with mental health. The buffering roles of job control and job support were found to vary based on levels of primary and secondary control for workers of different ages. Findings are discussed in terms of their implications for both workplace theory and developmental theories, which help to provide a better understanding of how work experiences vary across the life-span. / Thesis (PhD) — Boston College, 2013. / Submitted to: Boston College. Lynch School of Education. / Discipline: Counseling, Developmental, and Educational Psychology.

abstract: Child advocacy centers provide a safe, child-friendly environment for the forensic interview and subsequent investigation of child victimization cases. However, very little research has examined the effects of burnout, secondary trauma, and organizational stressors on forensic interviewers. The goal of the present project was addressing the following research questions. Do forensic interviewers experience burnout and secondary trauma associated with their profession? How do organizational stressors mitigate or increase these effects among forensic interviewers? Data was collected by conducting an online survey of forensic interviewers working at child advocacy centers across the United States. Specifically, burnout was measured with the Oldenburg Burnout Inventory, and secondary trauma was measured with the Secondary Traumatic Stress Scale (STSS). The current study utilized bivariate correlations, and OLS regression models to analyze the effects of burnout, secondary trauma, and organizational stressors on forensic interviewers. The results indicate burnout and secondary trauma among interviewers in the sample. Job support, funding constraints, and heavy caseloads all influence the outcome measures. Policy recommendations include continued education, training, and mental health services for forensic interviewers. Future researchers should conduct qualitative interviews and expand on variables within the current dataset such as note taking, peer evaluations, and forensic interviewing protocols in order to gain further insight into this population. / Dissertation/Thesis / Masters Thesis Criminology and Criminal Justice 2019

This exploratory study explores how management control systems influence job stressors. More specifically, this study seeks to unravel the mechanisms by which budget and KPI controls influence job stressors. In our study we use the well-established Job Demand - Job Control - Job Support Model to compare previous research on job stressors with our case study. We interview Controllers and Managers at a manufacturing company within the industrial industry. Data was collected through semi-structured interviews and analysed through thematic content analysis. Our study discovers various combinations of how budget and KPI controls influence job stressors. We unravel four mechanisms by which budget and KPI controls influence job stressors. The identified mechanisms are Involvement, Comparability, Predictability, and Rationalization, in where involvement is shown to be most prominent.

Syftet med studien var att undersöka om det fanns ett samband mellan arbetsbelastning och psykisk ohälsa hos socialarbetare. Syftet var även att jämföra arbetsbelastning, psykisk ohälsa samt stöd i form av rollförväntningar, egenkontroll samt socialt stöd på arbetsplatser hos olika enheter inom socialtjänsten. Totalt deltog 69 socialarbetare från tre olika typer av enheter: ekonomiskt bistånd (n=34), bistånd Socialtjänstlagen (SoL) och Lag om stöd och service till vissa funktionshindrade (LSS) (n=34) samt barn och familj (n=1). Barn och familj exkluderades utifrån låg svarsfrekvens. En korrelationsanalys visade att det fanns ett samband mellan arbetsbelastning och psykisk ohälsa och fyra oberoende t-tester visade att endast socialt stöd skiljde sig åt mellan enheterna. I diskussionen diskuteras förklaringsmodeller till resultatet utifrån krav-, kontroll- och stödmodellen, tidigare forskning och metod. / The aim of the study was to examine if there was a correlation between workload and mental health issues for social workers. The aim was also to compare workload, mental health issues and support in terms of role expectations, control, and social support in Swedish social services. A total of 69 social workers from three different kinds of units participated: economic support (n=34), support from Law of Social Welfare (SoL) and the Law of Support and Service for Persons with certain Functional Impairments (LSS) (n=34) and child welfare (n=1). Child welfare was excluded due to the low response rate. A correlation analysis showed that there was a significant correlation between workload and mental health issues. Four independent t-tests showed that only social support differed between the units. In the discussion the results are being discussed through the Job-Demand-Control-Support Model, previous research and the method.