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Title: The auditors’ choice of negotiation tactics with the client. Has a transformative leadership and self-efficacy any impact on the choice?Level: Final assignment for Bachelor Degree in Business Administration Author: Patrick Fransson, Sara Eskilsson Supervisor: Jan Svanberg Date: 2015 - 05   Aim: Previous studies indicate different results regarding which tactic the auditor usually use in negotiations with the client. Therefore, this study describes factors that may affect the auditors choice of tactics, that not previously been explored in relation to the tactics that are examined in this study. More specifically, how the auditor’s self-efficacy is influenced by the transformational leadership in the auditing firm, and if there is a relation in the auditor’s degree of self-efficacy and their choice of negotiation tactics. Method: The essay is based on a quantitative survey, where previously tested questionnaire constitutes the basis. Swedish auditors have participated in the survey and respondents’ answers were compiled and analyzed using statistical methods. Result & Conclusions: The study shows a positive and significant relationship between a transformational leadership within the audit firm and the auditor's self-efficacy. An integrative negotiating tactic showed a positive relationship with self-efficacy, the problem-solving approach. This is related to previous studies that argue that the auditor use integrative strategies to achieve the trust of the client, giving rise to a mutual and long term relationship between the parties, which in turn benefits accountants and its management. Suggestions for future research: It would be interesting to explore how other forms of leadership affect the auditor's choice of negotiating tactics. Contribution of the thesis: The study is interesting for auditors, as it gives them indications on how their perceived self-efficacy can be influenced by the transformational leadership and which of the negotiating tactics that they typically uses at a certain quantity of self-efficacy. / Titel: Revisorns val av förhandlingstaktik med klienten. Har ett transformativt ledarskap och självförtroende inverkan på valet? Nivå: C-uppsats i ämnet företagsekonomi Författare: Patrick Fransson, Sara Eskilsson Handledare: Jan Svanberg Datum: 2015- 05   Syfte: Tidigare studier påvisar blandade resultat angående vilken taktik som revisorn vanligen använder sig av vid förhandlingen med sin klient. Därför beskriver den här uppsatsen ett par faktorer, vars påverkan på revisorns taktiska val tidigare inte har utforskats i relation till de fem taktiker som undersöks i studien. Mer specifikt, hur revisorns self-efficacy påverkas av ett transformativt ledarskap inom revisionsfirman samt om det finns ett samband mellan revisorns grad av self-efficacy och val av förhandlingstaktik. Metod: Uppsatsen grundas på en kvantitativ enkätundersökning, där tidigare beprövade frågeformulär utgör grunden. Svenska revisorer har deltagit i undersökningen och respondenternas svar har sammanställts samt analyserats med hjälp av ett antal statistiska metoder. Resultat & slutsats: Studien visar att det finns ett positivt samt signifikant samband mellan ett transformativt ledarskap inom revisionsföretaget och revisorns self-efficacy. Bland de taktiker som undersöktes, var det en integrativ förhandlingstaktik som uppvisade ett positivt samband med self-efficacy, den problemlösande taktiken. Detta sätts i relation till tidigare studier som menar att revisorn använder integrativa strategier för att nå ett förtroende hos klienten, vilket ger upphov till en ömsesidig och långsiktig relation mellan parterna, som i sin tur gynnar revisorn samt dess ledning. Förslag till fortsatt forskning: I framtida forskning vore det intressant att undersöka hur andra former av ledarskap påverkar revisorns val av förhandlingstaktik. Uppsatsens bidrag: Studien är intressant för revisorer, eftersom det ger dem indikationer på hur deras upplevda self-efficacy kan påverkas av ett transformativt ledarskap och vilka förhandlingstaktiker som de vanligen använder sig av vid en viss kvantitet self-efficacy.

The philosophy of community care is deeply rooted in an opinion that states that one of the main missions in a cultivated society is helping the people who, due to their disease, are not able to to meet their own demands and their needs vitally necessary for life. Community care means providing an intervention and support at the right level and in the right form for clients, so that they can reach the highest possible level of self-sufficiency and control over their own lives. Recently, there have been many changes in the health care system. The goal of community care is to provide thourough care in clients' home environments and thus enable them to stay with their community as long as possible. The major task is providing phychical, psychological, paliatic and spiritual services. Families are the vital part of the care and a fundamental root of the whole team cooperation within the system of community care. The community teams consist of health care and social workers, community volunteers, the sick or the disabled. Nurses are important members of multidisciplinary teams. They take an active part in community assessment and they also help ensure a complex care for citizens. The research survey combined a quantitave and a qualitative survey. Firstly, a set of questionnaires for nurses and non-professional public were worked out. Next, an interview was prepared for nurses. The research sample group was made of 153 non-professional respondents and 121 nurses working in different medical facilities all over the Czech Republic. Nine nurses were interviewed. In my thesis two goals were set up. The first goal was to find out where in the community care nurses could implement their competences within the legislative frames. The second goal was to find out what opinion on community nurses non-professional public have. I worke out four hypotheses on the grounds of my goals. The first hypothesis is worded as: The non-professional public is interested in having nurses working for the community care. The second hypothesis is worded as: Nurses between 36-45 of age are willing to work as community care nurses. The third hypothesis is worded as: Nurses' interest in working for the communty care depends on their finished education. The fourth hypothesis is worded as: Nurses working 21-30 years in the health care system are interested in being active as community nurses in home care agencies. On the grounds of the qualitative research survey and five research questions it is possible to set up two hypotheses. The first hypothesis is worded as: Nurses do not know who a community nurse is. The second hypothesis is worded as: Nurses are not interested in working as community nurses. Community care has had a long history. The foundations of community care have been laid in Great Britain. In the Czech Republic community care has not been a novelty. However, we can claim that so far, no community care system has been created.

This diploma thesis is dealing with issues of consumer protection in area of bank services, namely in area of protection of a depositor and protection of a debtor. Theoretical part deals with legal protection of bank consumers in Czech Republic and in EU, ethical code and financial literacy of consumers. Practical part is divided into two parts; first one is devoted to specific cases widened by compiled results of a questionnaire survey. Second part is dealing with a test of financial literacy. The survey is analysed in this thesis. There will be a set of recommendations regarding bank consumer protection at the conclusion.

This thesis analyzes various alternatives of SIP protocol implementation on Java Micro Edition devices. This analysis is especially concentrated on SIP protocol, SIP API (JSR-180) and the development in contemporary mobile data networks. I design a midlet for a mobile phone SIP client on the basis of this analysis. The design is especially concentrated on communication, registration and text mesage transfer.

This diploma thesis describes a possibility of application protocol implementation in OPNET Modeler simulation environment. It presumes that this application protocol is going to use TCP protocol for their communication on transport layer. The first part of thesis is focused on a description of TCP. It is a connection oriented, reliable and confirmed protocol which maintains sequence of transmitted data. This data is after receiving positively confirmed. In the second chapter are described the main functions of OPNET Modeler simulation environment. OPNET is hierarchical divided into four editors. Each editor has a specific function by creating a network and setting his behavior. There is also focused on the two lowest layers of OPNET Modeler and their components in detail, which are participating at usage TCP on transport layer to communication. Implemented applications communicate by sockets, which are created and destroyed on request. Communication is controlled by manager process, whose function is maintenance particular connections and redirect dataflow into relevant process. This manager put in action as well a process, which simulates a single TCP. In the practical part I made two applications: one is a client type and a second one is a server type. Both applications are using TCP on transport layer. The establishment of connection initiates a client, who is sending a request to the server for a data. Then server sends back data in desired quantity. After sending the entire data, client terminates the connection. The result of simulation is statistics, where we pictured the size of the transferred data, a number of transferred packets and other parameters typical for TCP.

The aim of this diploma thesis is interior design of cosmetic studio located in the basement of family house. The theoretical part deals with the creation of public interiors, formation of new interior and all demands placed on the premises. The practical part includes interior design, which places emphasis on functionality, aesthetic quality and simultaneously takes into account with client´s requirements. In the practical part is also processed design of atypical furniture element, including its structural solution.