Magistro darbe analizuojama kultūrinio turizmo formuojamos reprezentacinės kultūros problematika Lietuvoje. Kultūrinis turizmas yra kanalas, kuriuo Lietuva, nauja ES ir pasaulyje mažai žinoma valstybė, gali prisistatyti pasaulio bendruomenei ir atskleisti savo kultūrinį unikalumą. Darbo tikslas - ištirti, ar Lietuvos reprezentacinė kultūra kultūrinio turizmo kontekste atitinka autentišką šalies kultūrą, o jei neatitinka, tai kokios yra šio reiškinio priežastys. Naudojantis dokumentų analizės, lyginamuoju ir stebėjimo metodais padaryta išvada, kad Lietuvoje kuriant kultūrines paslaugas turistams kultūrinis paveldas dažnai naudojamas ir imituojamas nekorektiškai. Dėl šios priežasties Lietuvos reprezentacinė kultūra neatitinka šalies autentiškosios kultūros. Reprezentacinės kultūros charakterį lemia specifiniai šiuolaikinių turistų poreikiai, kultūrinių paslaugų kūrėjų siekimas patenkinti turistų poreikius, kultūros paveldo komercializavimas, kultūrinio turizmas įstatymo ir aiškios valstybinio lygio vizijos, apie tai, kaip Lietuva turėtų būti pristatoma užsienio turistams nebuvimas. / In der Magisterarbeit wird das Authenzitätsproblem in der Representationskultur analsiert. Die Bewahrung der kulturellen Vielfalt spielt in der heutigen Globalisationszeitalter eine besonders große Rolle. Ziel dieser Arbeit ist festzustellen, ob die im Kontext des Kulturtourismus entstehende litauische Representationskultur die authentische Kultur des Landes entspricht. Wenn nicht, sind die Ursachen dieser Erscheinung festzustellen. Nach einer Anlyse der kulturtouristischen Dienstleistungen in Litauen wurde festgestellt, dass die im Kontext des Kulturtourismus geformte litauische Repräsentationskultur sich stark von der authentischen Kultur des Landes unterscheidet. Ein Grund dafür sind die spezifischen Bedürfnisse der heutigen Touristen. Durch die Komerzialisierung und freie Interpretation des Kulturerbes entsteht eine Repräsentationskultur, die leider stark von der echten Kultur des Landes abweicht. Die Prozessen der Kulturerbeskommerzialisierung werden im staatichen Niveau nicht kontrolliert. In Litauen gibt es sogar kein Gesetz betreffs des Kulturtourismus.

Pagrindinė šio darbo koncepcija ir tikslas – nagrinėti šeimos ir santuokos klausimus per vertybių prizmę. Nagrinėjant santuokos kaip vertybės silpnėjimą buvo apsiribota keturiais pagrindiniais veiksniais: pripažinimu ir įtvirtinimu naujų gyvenimo kartu formų, asmens saviraiškos svarba, karjeros ir tvirti materialinio pagrindo siekimu bei įpareigojimų ir atsakomybės vengimu. / The main concept of this work and the aim - to examine the family and marriage issues through the prism of values. The examination of marriage as the values decline was confined to four major factors: the recognition and establishment of new life forms, to express the importance of personal, career and solid material basis for the achievement of the obligations and liability avoidance.

Magistro darbo objektas – Europos Sąjungos struktūrinių fondų paramos įtaka žinių visuomenės vystimuisi Lietuvoje. Darbo tikslas – išanalizuoti Europos Sąjungos struktūrinių fondų įtaką žinių visuomenės plėtojimuisi Lietuvoje. Pagrindiniai darbo uždaviniai: išsiaiškinti žinių ir žinių visuomenės terminus; aptarti žinių visuomenės plėtrą ir sampratą Lietuvoje; išanalizuoti Bendrąji Programavimo Dokumentą (BPD) žinių visuomenės kontekste; jo pagrindu atlikti žinių visuomenės plėtros analizę Lietuvoje; aptarti keletą projektų, turinčių įtaką žinių visuomenės plėtrai. Naudojantis dokumentų analizės metodu, prieita prie išvados, kad žinių visuomenės kūrimas Lietuvoje dar naujas, besivystantis reiškinys. Lietuvoje dar nėra susidariusios aplinkybės žinių visuomenės plėtrai. Atlikus tyrimą, padaryta išvada, kad Europos Sąjungos struktūrinių fondų įtaka žinių visuomenės vystymui yra labai maža. BPD priemonių, kurios padėtų vystyti žinių visuomenę yra labai nedaug, o ir esančių priemonių įgyvendinimas nėra kokybiškas, tik kiekybiškas. Finansuojamos tik tokios paprastosios sritys, kaip seminarų, mokymų rengimas, informacinių technologijų įsigyjimas ir pan. Magistro darbas gali būti naudingas analitikams, tyrėjams, politikams bei studentams, kurie užsiima ir domisi žinių visuomenės plėtra Lietuvoje. / The master thesis „Knowledge society in Lithuania and the influence of European Union (EU) structural funds on its evolution“ discloses what influence of the European Union structural funds is on Lithuanian knowledge societies evolution. This theme is topical because Lithuania is a member of the European Union and it must take an action in the knowledge society creation process. Lithuania must get together with the other countries of European Union. The object of master thesis – the influence of European Union structural funds on knowledge society in Lithuania. The purpose of the thesis is to analyze what influence of European Union structural funds is on Lithuanians knowledge society development. The main goals of the thesis are the following: • To define the terms of knowledge and knowledge society; • To survey knowledge society evolution and conception in Lithuania; • To analyze the Single Programming Document (SPD) in the context of knowledge society; • By this SPD research to analyze the development of knowledge society in Lithuania; • To dispute some Lithuanian projects which influence on the evolution of knowledge society. We used the method of documents study. By this analysis we single out the following elements of knowledge society: human capital; the Lifelong Learning; the development of Scientific Research and Innovations; information technologies; the opportunity to gain knowledge; the effective creation, assimilation, distribution and use of knowing. By these... [to full text]

Globalizacijos sukeltas konkurencijos augimas, žinių ekonomikos plėtra iškelia specialistams ir kitiems darbo rinkos atstovams naujus reikalavimus: norėdami išlikti kompetentingi savo srityse jie privalo nuolat gilinti įgytas žinias ir tobulinti profesinius įgūdžius, greitai prisitaikyti prie kintančių darbo veiklos reikalavimų. Šiandien darbdaviai pageidauja, kad įmonėse ir įstaigose dirbtų ne tik aukšto lygio profesionalai bet ir kūrybiški, inteligentiški darbuotojai mokantys pritaikyti savo žinias ir gebėjimus naujuose situacijose, pastebintis problemas, darantys pagrįstus sprendimus, sugebantys orientuotis sudėtinguose socialiniuose santykiuose, gebantys bendrauti ir bendradarbiauti bei besimokantys visą gyvenimą (Žmogiškųjų išteklių plėtros veiksmų programa 2007 – 2013m., 2006). Tyrimo objektas. Švietimo organizacijų vadovų vadybinių kompetencijų raiškos ypatybės. Hipotezė. Šiuolaikinis švietimo įstaigų vadybinių kompetencijų taikymas praktinėje veikloje nepakankamai daro įtaką organizacijų konkurencingumui ir prisitaikymui prie darbo rinkos pokyčių. Tyrimo tikslas. Ištirti švietimo organizacijų vadovų vadybinių kompetencijų raiškos ypatybes skatinant organizacijos konkurencingumą. Tyrimo uždaviniai. 1. Remiantis moksliniais šaltiniais išanalizuoti vadybinių kompetencijų sistemą ir jų turinį. 2. Išanalizuoti žmogiškųjų išteklių plėtrą reglamentuojančius dokumentus ir mokslinę literatūrą. 3. Išsiaiškinti vadybinių kompetencijų modelių taikymą švietimo organizacijos ... [toliau žr. visą tekstą] / Competition caused by globalization, growth and development of economy knowledge brings the new requirements to the professionals and other representatives of the labor market: wanting to remain competent in their own range they must constantly extend acquired knowledge and elaborate professional skills, quickly accommodate to intermittent requirements of business activities. Today employers are requesting for work in enterprises and institutions not only high level professionals but also creative, intelligent employees who are able to apply their knowledge and skills in new situations, noting problems, affecting based choices, able to navigate in a difficult social relationships, able to communicate and collaborate, also lifelong learning (Human Resources Development Operational Program 2007 – 2013, 2006). Examination subject. Managerial competencies expression features of education organizations leaders. Hypothesis. The application of modern educational institutions managerial competencies in practical activities has not been insufficiently influence for the organization’s competitiveness and adaptation to the labor market changes. The aim of examination. To investigate the managerial competencies expression features of education organizations leaders by promoting competitiveness of the organizations. Research tasks. 1. Analyze the system of managerial competencies ant its content according to scientific sources. 2. Analyze the documents and scientific literature of the... [to full text]

In hierdie verhandeling reflekteer ek oor my godsdiensdiskoers en die invloed daarvan op my lewe, beide as persoon en as terapeut. My werk vind 'n nis in die wyse waarop dit die 'stil, onsigbare mensa' benader wie se stories gevorm is deur diskoerse van die modemistiese samelewing. In my navorsing kry ek te doen met problema wat in die algemeen met die praktyke van marginalisering geassosieer word. Die narratiewe gesprekvoering met 'medeskrywers' aan my storie en interaksie met hulle verskillende horisonne kristalliseer in 'n bevrydende en veelvlakkige insig. Hierdie kennis stel my in staat om nuwe keuses te maak en 'n alternatiewe storie vir myself te formuleer. Die studie illustreer dus nie net hoe narratiewe terapie die 'stil, onsigbare' produkte van 'n paternalistiese samelewing kan bemagtig nie. Dit wys ook op die waarde van die oopstelling van die terapeut se eie verhaal vir sy/haar vorming as terapeut. / In this dissertation I reflect on my religious discourse, its influence on my life and how it affects me, both as a person and a therapist. It addresses a niche in its approach to the 'silent, invisible people' whose stories are authored by the discourses of a modernistic society. My research stumbles on all kinds of problems that are generally associated with the practices of marginalisation. Acting as both client and therapist, I enter into numerous interactive conversational sessions with 'co-authors' of my story, afJ with different contexts and horizons. This process crystallises in a liberating and multi-faceted truth. The newly gained knowledge enables me to make new choices and formulate tor myself an alternative story. This study illustrates not only how narrative practices may empower the 'silent, invisible' products of a patemalistic society. It also shows how therapists may benefit from the deconstruction of their own story in both a personal and professional way. / Practical Theology / M. Th. (Pastoral Theology)

The aim of this study was to develop a Gestalt play therapy based hospital preparation program for children undergoing the surgical procedures of grommet insertion, or grommet insertion and adenoidectomy, at Tygerberg Hospital. Literature was reviewed according to relevant topics, namely otitis media in children, Gestalt play therapy, theories of child development, and children's experience of illness and hospitalisation. Semi-structured interviews were conducted with four subject groups and the data obtained was qualitatively analysed. Research findings were discussed and integrated with reference to the literature. This information was applied in the development of the proposed program. The aim, underlying principles, objectives and components of the program were discussed and guidelines for implementation were provided. The program was implemented and evaluated in a single subject pilot study, which yielded a positive response. Recommendations for both practical implementation in a therapeutic context and further study in a research context were made. OPSOMMING Die doel van hierdie studie was om `n Gestalt spelterapie-gebaseerde hospitaalvoorbereidingsprogram te ontwikkel vir kinders wat die chirurgiese prosedures van ventilasiebuis-plasing of ventilasiebuis-plasing en adenoïdektomie by Tygerberg-hospitaal ondergaan. `n Literatuurstudie is uitgevoer rakende relevante onderwerpe; naamlik, otitis media in kinders, Gestalt spelterapie, kinderontwikkelingsteorieë, en kinders se ervaring van siekte en hospitalisasie. Semi-gestruktureerde onderhoude is met vier subjekgroepe uitgevoer en die data wat verkry is, is kwalitatief geanaliseer. Navorsingsbevindinge is bespreek en geïntegreer met verwysing na die literatuur. Hierdie inligting is toegepas in die ontwikkeling van die voorgestelde program. Die doel, onderliggende beginsels, doelstellings en komponente van die program is bespreek en riglyne vir die implementering daarvan is verskaf. Die program is geïmplimenteer en geëvalueer in `n enkelsubjek loodsstudie, waar `n positiewe respons verkry is. Aanbevelings vir beide praktiese implementering in `n terapeutiese konteks en verdere studie binne navorsingskonteks is gemaak. / Social Work / M.Diac.

The aim of this study was to develop a Gestalt play therapy based hospital preparation program for children undergoing the surgical procedures of grommet insertion, or grommet insertion and adenoidectomy, at Tygerberg Hospital. Literature was reviewed according to relevant topics, namely otitis media in children, Gestalt play therapy, theories of child development, and children's experience of illness and hospitalisation. Semi-structured interviews were conducted with four subject groups and the data obtained was qualitatively analysed. Research findings were discussed and integrated with reference to the literature. This information was applied in the development of the proposed program. The aim, underlying principles, objectives and components of the program were discussed and guidelines for implementation were provided. The program was implemented and evaluated in a single subject pilot study, which yielded a positive response. Recommendations for both practical implementation in a therapeutic context and further study in a research context were made. OPSOMMING Die doel van hierdie studie was om `n Gestalt spelterapie-gebaseerde hospitaalvoorbereidingsprogram te ontwikkel vir kinders wat die chirurgiese prosedures van ventilasiebuis-plasing of ventilasiebuis-plasing en adenoïdektomie by Tygerberg-hospitaal ondergaan. `n Literatuurstudie is uitgevoer rakende relevante onderwerpe; naamlik, otitis media in kinders, Gestalt spelterapie, kinderontwikkelingsteorieë, en kinders se ervaring van siekte en hospitalisasie. Semi-gestruktureerde onderhoude is met vier subjekgroepe uitgevoer en die data wat verkry is, is kwalitatief geanaliseer. Navorsingsbevindinge is bespreek en geïntegreer met verwysing na die literatuur. Hierdie inligting is toegepas in die ontwikkeling van die voorgestelde program. Die doel, onderliggende beginsels, doelstellings en komponente van die program is bespreek en riglyne vir die implementering daarvan is verskaf. Die program is geïmplimenteer en geëvalueer in `n enkelsubjek loodsstudie, waar `n positiewe respons verkry is. Aanbevelings vir beide praktiese implementering in `n terapeutiese konteks en verdere studie binne navorsingskonteks is gemaak. / Social Work / M.Diac.

In hierdie verhandeling reflekteer ek oor my godsdiensdiskoers en die invloed daarvan op my lewe, beide as persoon en as terapeut. My werk vind 'n nis in die wyse waarop dit die 'stil, onsigbare mensa' benader wie se stories gevorm is deur diskoerse van die modemistiese samelewing. In my navorsing kry ek te doen met problema wat in die algemeen met die praktyke van marginalisering geassosieer word. Die narratiewe gesprekvoering met 'medeskrywers' aan my storie en interaksie met hulle verskillende horisonne kristalliseer in 'n bevrydende en veelvlakkige insig. Hierdie kennis stel my in staat om nuwe keuses te maak en 'n alternatiewe storie vir myself te formuleer. Die studie illustreer dus nie net hoe narratiewe terapie die 'stil, onsigbare' produkte van 'n paternalistiese samelewing kan bemagtig nie. Dit wys ook op die waarde van die oopstelling van die terapeut se eie verhaal vir sy/haar vorming as terapeut. / In this dissertation I reflect on my religious discourse, its influence on my life and how it affects me, both as a person and a therapist. It addresses a niche in its approach to the 'silent, invisible people' whose stories are authored by the discourses of a modernistic society. My research stumbles on all kinds of problems that are generally associated with the practices of marginalisation. Acting as both client and therapist, I enter into numerous interactive conversational sessions with 'co-authors' of my story, afJ with different contexts and horizons. This process crystallises in a liberating and multi-faceted truth. The newly gained knowledge enables me to make new choices and formulate tor myself an alternative story. This study illustrates not only how narrative practices may empower the 'silent, invisible' products of a patemalistic society. It also shows how therapists may benefit from the deconstruction of their own story in both a personal and professional way. / Philosophy, Practical and Systematic Theology / M. Th. (Pastoral Theology)

Emotion research is an important research topic, thus making the measurement of emotion in the workplace crucial. In attempting to study, understand and measure the role of emotions in the human condition, various researchers have identified different theoretical models to manage the information they have gathered and the observations they have made. In order to study or scientifically investigate any human behaviour, it is essential that such behaviour can be measured, if not quantitatively, then at least qualitatively. However, what one finds with regard to emotion research and measurement are two–dimensional models. The existing affect has been described with a choice of two dimensions and structures, i.e. circumplex, positive and negative affect, tense and energetic arousal, and eight combinations of pleasantness and activation. These two dimensions and structures measure a person’s experiences and, thereafter, report them. The question is if these two–dimensional emotion models are sufficient to cover the broad and often complex dynamics of emotions. The start of multiple–emotion dimension models were reported by researchers, who identified a three–dimensional structure in the emotion domain that is suggestive of the Evaluation–Potency– Activation (EPA) dimensions in the connotative or affective meaning of words. However, in recent studies the sufficiency of two–dimension models to comprehensively investigate emotions was questioned. The three–dimensional emotion model was replicated in cross–cultural similarity sorting studies by other researchers. The similarity sorting studies also indicate the importance of studying emotions in specific cultural contexts. Studying emotion in different cultures is especially relevant in a country such as South Africa that has a variety of cultures and eleven official languages. Researchers followed an approach that studied the meaning of emotion in different cultural groups in the context of 144 emotion features using a componential emotion theory approach. Researchers argue in the groundbreaking research that was published in Psychological Science that emotion meaning has more than only two dimensions. The approach postulated by researchers was tested in a student population of three language groups, namely Dutch–, Englishand French–speaking students. According to researchers this is an empirical and theoretical method to study the meaning of emotions across cultures. However, apart from studying the meaning of emotions in specific cultural groups, research also attempts to determine the meaning of emotion in the natural contexts in which they occur. The relevant natural contexts for the field of Industrial Psychology are the work contexts. It is therefore also important to investigate the categories of emotion episodes in the work environment. The general goal of this study was therefore a) to investigate the emotion lexicon in the white Afrikaans–speaking working adult language group, b) to determine the cognitive emotion structure of this cultural group, c) to investigate the meaning of emotion as comprehensively as possible (multidimensional models of the meaning of emotion), and d) to determine the meaning and content of emotion episodes in the workplace. Research Article 1 The research was subsequently presented in two independent phases. Firstly, a free listing of emotion terms was compiled, and secondly the emotion terms were prototypically rated by Afrikaans–speaking people in South Africa. Both of these were then used as measuring instruments. A survey was designed to explore the research objectives utilising availability samples in two studies. The participants in the free–listing (N=70) and in the prototypicality (N=70) study consisted of native Afrikaans–speaking employees. The sample consisted of participants from the white ethnic group speaking Afrikaans within the Eastern Cape, Gauteng, Free State, Mpumalanga, North–West and KZN provinces and use was made of an availability sample. After conducting the research, the emotion terms with the highest frequency, as identified during the first study, the free listing task, were to be happy (gelukkig wees), be sad (hartseer wees), love (liefde), anger (kwaad) and hateful (haatlik). The emotion terms with the lowest scores as identified during the free listing were uncomfortable (ongemaklik), painful (seer), be hurt (seergemaak wees), sympathetic (simpatiek) and shout/yell (skreeu). Correspondingly, the five (5) prototypical terms with the highest scores in Afrikaans were nice (lekker), fed–up/had enough (gatvol/“genoeg gehad”), loveable (liefdevol), anger (kwaad) and to be scared (om bang te wees). The five (5) least prototypical terms from the list generated in the free listing task were: unstable (onvas), bashfulness (skugterheid), captivation (geboeidheid), envy (naywer) and delight (opgetoënheid). From the information obtained in this research it was revealed that the emotion terms nice (lekker), fed up/had enough (gatvol/“genoeg gehad”) and loveable (liefdevol) are at this stage unique to the white Afrikaans language group. These terms had not been reported in any previously conducted prototypical studies. The results of this study contribute to a cross–cultural understanding of the emotion concepts within the Afrikaans–speaking language groups in South Africa. Research Article 2 A survey design was used to achieve the research objectives utilising availability samples in a series of one study. The participants of the Similarity study (N=131) consisted of native Afrikaans–speaking employees. The sample consisted of participants from the white ethnicity group speaking Afrikaans within the Eastern Cape, Gauteng, Free State, Mpumalanga, North– West, KZN and Northern Cape provinces and use was made of an availability sample. Results of Multidimensional Scaling revealed a three–dimensional cognitive emotion structure. The first dimension was the evaluation–pleasantness dimension. This dimension evaluates the pleasantness versus the unpleasantness of an emotion. This dimension is characterised by intrinsic appraisals of pleasantness and goal conduciveness and action tendencies of approach versus avoidance. The second dimension that emerged was a power–control dimension. This dimension is characterised by appraisals of control, how powerful or weak a person feels when a particular emotion is experienced. This includes feelings of dominance or submission, the impulse to act or withdraw and changes in speech and parasymphatic symptoms. The third dimension which emerged was an activation–arousal dimension. According to other researchers this arousal dimension is characterised by sympathetic arousal, e.g. rapid heartbeat and readiness for action. This study produced a cognitive emotion structure in a white Afrikaans–speaking working adult population in South Africa. To add value to the field of Industrial Psychology, the threedimension structure (evaluation–pleasantness, power–control and activation–arousal dimension) that was found, is very important and valuable when studying the meaning of emotion and can consequently be used as a reference for other emotion research constructs. If it is accurate as stated in literature, there are three and not only two emotion dimension structures, and researchers are missing out on a bigger picture for not drawing on the experience of emotion sufficiently. Research Article 3 A survey design and an availability sample (N=120) in the Eastern Cape, Free State and Gauteng provinces in South Africa was utilised for this study. The Meaning Grid was translated and backtranslated and adapted for use in Afrikaans. The Cronbach's alpha coefficients were obtained for the emotion terms. According to the results of the Meaning Grid instrument, the following emotion terms were the highest: disgust (afkeur) 0,95; pleasure (plesier) 0,94; stress (stres) 0,92; happiness (blydskap) 0,91; joy (vreugde) 0,91; fear (bang) 0,91; anger (angstig) 0,91 and hate (haat) 0,90. The emotion terms that scored the lowest with the Meaning Grid instrument were compassion (medelye) 0,79; pride (trots) 0,79 and contempt (minagting) 0,74. Out of the 24 emotion terms of the Meaning Grid instrument, 8 terms were above 0,90 and 13 were between 0,80 and 0,89. Only 3 terms were between 0,74 and 0,79 [compassion (medelye), pride (trots) and contempt (minagting)]. A three–factor solution was found which represented four emotion dimensions (evaluation, arousal/unpredictability and power) that were universal to the emotion structures found in European samples. Factor scores of the 24 Meaning Grid emotions indicate a three–factor solution that explained 62,2 % of the total variance. The first factor was labelled evaluation and explained 43,0% of the variance, the second factor was labelled arousal/unpredictability as it was a combination of arousal and unpredictability and explained 11,0% of the variance, and the third factor was labelled power and explained 8,2% of the variance. This study followed an approach that investigated the meaning structure of emotion in the sample group in the context of 144 emotion features using a componential emotion theory approach. Different researchers argued that emotion meaning has more than only two dimensions. A three–dimensional emotion structure was found that was universal to the emotion structures of three language groups in a European sample. Therefore, the meaning of emotions for this sample group is far more complex than the two–dimensional emotion models that are found in literature. According to the componential emotion theory approach, the 144 emotion features are very important building blocks for Industrial Psychology when studying the meaning of emotion. Research Article 4 A survey design was used in this research study. The Episode Meaning Grid was administered and participants reported on the two intense emotion experiences at work (in total 358 episodes). Employees rated their emotion experiences on features based on the componential emotion theory and also described the emotion events in their own words. The participants in the emotion episodes (N=179) study consisted of native white Afrikaans–speaking working adults. The sample consisted of participants from the white ethnicity group speaking Afrikaans within the Eastern Cape, Free State and North–West provinces and use was made of an availability sample. The results indicated a three–dimensional structure (evaluation–pleasantness, activation–arousal and power–control dimension) was identified within a white Afrikaans–speaking working adult language group. The first dimension was an evaluation–pleasantness dimension. The second dimension was an activation–arousal dimension. The third dimension was a power–control dimension. Regarding the reporting of emotion episodes one hundred and ninety seven respondents reported 84 satisfying emotion episodes and 267 less satisfying emotion episodes that took place at work. Nine different categories of episodes for satisfying emotions experienced were mentioned. It consists of behaviour of work colleagues, acts of boss/superior/management, goal achievement, receiving recognition, workplace policy, task recognition, personal incidents, emotion involvement and subordinate behaviour. The three highest categories of satisfying emotions episodes were “Goal Achievement” (N=31), “Receiving Recognition” (N=20) and “Personal Incidents” (N=10). Goal achievement describes situations where job related targets or goals were met, and receiving recognition refers to positive feedback from managers, supervisors and work colleagues on meeting targets. Nineteen different categories of episodes for less satisfying emotion episodes were mentioned. It consists of behaviour of work colleagues, acts of boss/superior/management, lack of goal achievement, lack of receiving recognition, workplace policy, task requirement, personal incidents, emotional involvement, subordinate behaviour, workload, work mistakes, customer behaviour, external environment, lack of control, physical well–being, involvement in disciplinary action, workplace strikes, wellness of colleagues and unfairness in the workplace. In the categories of less satisfying emotions episodes, the three highest were “Behaviour of Work Colleagues” (N=58), “Acts of Boss/Superior/Management” (N=47) and “Task Requirement” (N=33). The first two categories are appraised less satisfying behaviour towards oneself or others by work colleagues, managers, supervisors and customers. In terms of the categories of satisfying and less satisfying emotions episodes, less satisfying emotion episodes outnumbered satisfying emotions episodes by three to one. By making use of a multi–componential emotion model, the results confirm that the four factors of pleasantness, power, arousal, and unpredictability, in that order of importance, are essential to satisfactorily determine the emotion experience and meaning of emotion terms. A threedimensional emotion structure (evaluation, arousal and power) was found after determining the meaning of emotion in the natural contexts in which they occur. The answer to the question if these two–dimensional emotion models, as stated in literature, are sufficient to cover the broad and often complex dynamics of emotion, is certainly no. Recommendations for the organisation and future research were made. / Thesis (Ph.D. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2012.

Emotion research is an important research topic, thus making the measurement of emotion in the workplace crucial. In attempting to study, understand and measure the role of emotions in the human condition, various researchers have identified different theoretical models to manage the information they have gathered and the observations they have made. In order to study or scientifically investigate any human behaviour, it is essential that such behaviour can be measured, if not quantitatively, then at least qualitatively. However, what one finds with regard to emotion research and measurement are two–dimensional models. The existing affect has been described with a choice of two dimensions and structures, i.e. circumplex, positive and negative affect, tense and energetic arousal, and eight combinations of pleasantness and activation. These two dimensions and structures measure a person’s experiences and, thereafter, report them. The question is if these two–dimensional emotion models are sufficient to cover the broad and often complex dynamics of emotions. The start of multiple–emotion dimension models were reported by researchers, who identified a three–dimensional structure in the emotion domain that is suggestive of the Evaluation–Potency– Activation (EPA) dimensions in the connotative or affective meaning of words. However, in recent studies the sufficiency of two–dimension models to comprehensively investigate emotions was questioned. The three–dimensional emotion model was replicated in cross–cultural similarity sorting studies by other researchers. The similarity sorting studies also indicate the importance of studying emotions in specific cultural contexts. Studying emotion in different cultures is especially relevant in a country such as South Africa that has a variety of cultures and eleven official languages. Researchers followed an approach that studied the meaning of emotion in different cultural groups in the context of 144 emotion features using a componential emotion theory approach. Researchers argue in the groundbreaking research that was published in Psychological Science that emotion meaning has more than only two dimensions. The approach postulated by researchers was tested in a student population of three language groups, namely Dutch–, Englishand French–speaking students. According to researchers this is an empirical and theoretical method to study the meaning of emotions across cultures. However, apart from studying the meaning of emotions in specific cultural groups, research also attempts to determine the meaning of emotion in the natural contexts in which they occur. The relevant natural contexts for the field of Industrial Psychology are the work contexts. It is therefore also important to investigate the categories of emotion episodes in the work environment. The general goal of this study was therefore a) to investigate the emotion lexicon in the white Afrikaans–speaking working adult language group, b) to determine the cognitive emotion structure of this cultural group, c) to investigate the meaning of emotion as comprehensively as possible (multidimensional models of the meaning of emotion), and d) to determine the meaning and content of emotion episodes in the workplace. Research Article 1 The research was subsequently presented in two independent phases. Firstly, a free listing of emotion terms was compiled, and secondly the emotion terms were prototypically rated by Afrikaans–speaking people in South Africa. Both of these were then used as measuring instruments. A survey was designed to explore the research objectives utilising availability samples in two studies. The participants in the free–listing (N=70) and in the prototypicality (N=70) study consisted of native Afrikaans–speaking employees. The sample consisted of participants from the white ethnic group speaking Afrikaans within the Eastern Cape, Gauteng, Free State, Mpumalanga, North–West and KZN provinces and use was made of an availability sample. After conducting the research, the emotion terms with the highest frequency, as identified during the first study, the free listing task, were to be happy (gelukkig wees), be sad (hartseer wees), love (liefde), anger (kwaad) and hateful (haatlik). The emotion terms with the lowest scores as identified during the free listing were uncomfortable (ongemaklik), painful (seer), be hurt (seergemaak wees), sympathetic (simpatiek) and shout/yell (skreeu). Correspondingly, the five (5) prototypical terms with the highest scores in Afrikaans were nice (lekker), fed–up/had enough (gatvol/“genoeg gehad”), loveable (liefdevol), anger (kwaad) and to be scared (om bang te wees). The five (5) least prototypical terms from the list generated in the free listing task were: unstable (onvas), bashfulness (skugterheid), captivation (geboeidheid), envy (naywer) and delight (opgetoënheid). From the information obtained in this research it was revealed that the emotion terms nice (lekker), fed up/had enough (gatvol/“genoeg gehad”) and loveable (liefdevol) are at this stage unique to the white Afrikaans language group. These terms had not been reported in any previously conducted prototypical studies. The results of this study contribute to a cross–cultural understanding of the emotion concepts within the Afrikaans–speaking language groups in South Africa. Research Article 2 A survey design was used to achieve the research objectives utilising availability samples in a series of one study. The participants of the Similarity study (N=131) consisted of native Afrikaans–speaking employees. The sample consisted of participants from the white ethnicity group speaking Afrikaans within the Eastern Cape, Gauteng, Free State, Mpumalanga, North– West, KZN and Northern Cape provinces and use was made of an availability sample. Results of Multidimensional Scaling revealed a three–dimensional cognitive emotion structure. The first dimension was the evaluation–pleasantness dimension. This dimension evaluates the pleasantness versus the unpleasantness of an emotion. This dimension is characterised by intrinsic appraisals of pleasantness and goal conduciveness and action tendencies of approach versus avoidance. The second dimension that emerged was a power–control dimension. This dimension is characterised by appraisals of control, how powerful or weak a person feels when a particular emotion is experienced. This includes feelings of dominance or submission, the impulse to act or withdraw and changes in speech and parasymphatic symptoms. The third dimension which emerged was an activation–arousal dimension. According to other researchers this arousal dimension is characterised by sympathetic arousal, e.g. rapid heartbeat and readiness for action. This study produced a cognitive emotion structure in a white Afrikaans–speaking working adult population in South Africa. To add value to the field of Industrial Psychology, the threedimension structure (evaluation–pleasantness, power–control and activation–arousal dimension) that was found, is very important and valuable when studying the meaning of emotion and can consequently be used as a reference for other emotion research constructs. If it is accurate as stated in literature, there are three and not only two emotion dimension structures, and researchers are missing out on a bigger picture for not drawing on the experience of emotion sufficiently. Research Article 3 A survey design and an availability sample (N=120) in the Eastern Cape, Free State and Gauteng provinces in South Africa was utilised for this study. The Meaning Grid was translated and backtranslated and adapted for use in Afrikaans. The Cronbach's alpha coefficients were obtained for the emotion terms. According to the results of the Meaning Grid instrument, the following emotion terms were the highest: disgust (afkeur) 0,95; pleasure (plesier) 0,94; stress (stres) 0,92; happiness (blydskap) 0,91; joy (vreugde) 0,91; fear (bang) 0,91; anger (angstig) 0,91 and hate (haat) 0,90. The emotion terms that scored the lowest with the Meaning Grid instrument were compassion (medelye) 0,79; pride (trots) 0,79 and contempt (minagting) 0,74. Out of the 24 emotion terms of the Meaning Grid instrument, 8 terms were above 0,90 and 13 were between 0,80 and 0,89. Only 3 terms were between 0,74 and 0,79 [compassion (medelye), pride (trots) and contempt (minagting)]. A three–factor solution was found which represented four emotion dimensions (evaluation, arousal/unpredictability and power) that were universal to the emotion structures found in European samples. Factor scores of the 24 Meaning Grid emotions indicate a three–factor solution that explained 62,2 % of the total variance. The first factor was labelled evaluation and explained 43,0% of the variance, the second factor was labelled arousal/unpredictability as it was a combination of arousal and unpredictability and explained 11,0% of the variance, and the third factor was labelled power and explained 8,2% of the variance. This study followed an approach that investigated the meaning structure of emotion in the sample group in the context of 144 emotion features using a componential emotion theory approach. Different researchers argued that emotion meaning has more than only two dimensions. A three–dimensional emotion structure was found that was universal to the emotion structures of three language groups in a European sample. Therefore, the meaning of emotions for this sample group is far more complex than the two–dimensional emotion models that are found in literature. According to the componential emotion theory approach, the 144 emotion features are very important building blocks for Industrial Psychology when studying the meaning of emotion. Research Article 4 A survey design was used in this research study. The Episode Meaning Grid was administered and participants reported on the two intense emotion experiences at work (in total 358 episodes). Employees rated their emotion experiences on features based on the componential emotion theory and also described the emotion events in their own words. The participants in the emotion episodes (N=179) study consisted of native white Afrikaans–speaking working adults. The sample consisted of participants from the white ethnicity group speaking Afrikaans within the Eastern Cape, Free State and North–West provinces and use was made of an availability sample. The results indicated a three–dimensional structure (evaluation–pleasantness, activation–arousal and power–control dimension) was identified within a white Afrikaans–speaking working adult language group. The first dimension was an evaluation–pleasantness dimension. The second dimension was an activation–arousal dimension. The third dimension was a power–control dimension. Regarding the reporting of emotion episodes one hundred and ninety seven respondents reported 84 satisfying emotion episodes and 267 less satisfying emotion episodes that took place at work. Nine different categories of episodes for satisfying emotions experienced were mentioned. It consists of behaviour of work colleagues, acts of boss/superior/management, goal achievement, receiving recognition, workplace policy, task recognition, personal incidents, emotion involvement and subordinate behaviour. The three highest categories of satisfying emotions episodes were “Goal Achievement” (N=31), “Receiving Recognition” (N=20) and “Personal Incidents” (N=10). Goal achievement describes situations where job related targets or goals were met, and receiving recognition refers to positive feedback from managers, supervisors and work colleagues on meeting targets. Nineteen different categories of episodes for less satisfying emotion episodes were mentioned. It consists of behaviour of work colleagues, acts of boss/superior/management, lack of goal achievement, lack of receiving recognition, workplace policy, task requirement, personal incidents, emotional involvement, subordinate behaviour, workload, work mistakes, customer behaviour, external environment, lack of control, physical well–being, involvement in disciplinary action, workplace strikes, wellness of colleagues and unfairness in the workplace. In the categories of less satisfying emotions episodes, the three highest were “Behaviour of Work Colleagues” (N=58), “Acts of Boss/Superior/Management” (N=47) and “Task Requirement” (N=33). The first two categories are appraised less satisfying behaviour towards oneself or others by work colleagues, managers, supervisors and customers. In terms of the categories of satisfying and less satisfying emotions episodes, less satisfying emotion episodes outnumbered satisfying emotions episodes by three to one. By making use of a multi–componential emotion model, the results confirm that the four factors of pleasantness, power, arousal, and unpredictability, in that order of importance, are essential to satisfactorily determine the emotion experience and meaning of emotion terms. A threedimensional emotion structure (evaluation, arousal and power) was found after determining the meaning of emotion in the natural contexts in which they occur. The answer to the question if these two–dimensional emotion models, as stated in literature, are sufficient to cover the broad and often complex dynamics of emotion, is certainly no. Recommendations for the organisation and future research were made. / Thesis (Ph.D. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2012.