The purpose of this thesis is to understand the experiences and meanings of tourism employment for Muslim women in the Middle East, including the positive and negative aspects of this form of employment. The study was conducted in Oman, which was the research site and cultural setting for this study. The theoretical paradigm that guided this study was social constructionism. A constructivist grounded theory methodology was also used for this study in order to interpret and analyze the collected data into themes. A combination of convenience sampling and snowball technique was used to recruit participants for the interviews, resulting in a total of 9 interviews being conducted with local Muslim women working in the Oman tourism industry. The data were collected through open-ended interviews conducted face to face, using a semi structured interview format. The analysis process led to the development of seven themes. The seven main themes related to finding work in the tourism field, facing negative attitudes, challenges of tourism work, dealing with negative attitudes and challenges, the importance of tourism work in women lives, an expanded vision of tourism work, and implications for social change. The study revealed that the idea of women’s tourism work as exploitation is complex and multi-layered in Oman. Although there were some indicators of exploitation for the Omani tourism workers in this study, this form of work was also shown to be a source of benefits and form of empowerment for women. Further, the study revealed that tourism employment could also be seen as a site for women’s resistance, particularly for Muslim women seeking to change attitudes towards women, and to create a new society.

While meanings of leisure have been widely studied from Western perspectives, to date, few researchers have explored the meanings of leisure in non-Western cultural contexts. However, in an era of globalization, it is particularly significant to explore leisure experiences of people from non-Western cultures. This study is then designed to investigate the role leisure plays in a Chinese culture context. Specifically, Chinese university students’ leisure experience and the values they ascribe to leisure in relation to their lives as a whole is examined. Their ideology of work and its impact on leisure participation is addressed in particular. In a Chinese university, criterion sampling method was first applied to recruit Chinese students who could provide information-rich stories about their leisure participation. Snowball sampling method was also used to find more information-rich cases for this exploratory study. 11 participants were engaged in this study. Semi-structured, in-depth interviews were conducted to discover leisure experience of these students. Data analysis was guided by a constructivist grounded theory approach to understand the participants’ perceptions and meanings of their leisure experience. The data analysis resulted in three major themes. The first theme “Valuations of Work” addressed that the students placed high valuation on work and their life was ruled by work. The second theme “Two Spheres of Leisure” illustrated the students’ ideology of leisure and its impact on their leisure experience. The last theme “Causes for the Subordinate Role of Leisure”revealed two underlying causes that shaped the subservient role of leisure in the students’ daily lives. The emerged themes reflected that the students’ lives were centered around work; and they gave little consideration to their leisure participation. Holding such work-leisure ideology, the students’ leisure participation cannot always contribute to their well being. Therefore, this study advocates the implementation of leisure education in China, which may facilitate the Chinese people to build a balanced and healthy life style.

Immigration has become a common phenomenon of modern society in numerous countries around the world, including Canada. Despite this, tourism research has mainly focused on specific behaviours of travellers from a particular country (nationality) without considering the possibility that a nation may comprise unique sub-cultures of varying ethnic groups as a result of immigration. This study explores the influence of new Canadians’ home culture on their travel lifestyle and behaviours. A survey of European (n=128) and Asian (n=99) recent immigrants in Ontario was conducted to explore this relationship. More specifically, the project investigates the connection between the respondents’ region of origin and their travel lifestyle preferences in terms of their attitudes and opinions toward travelling as well as their travel interests. The information about the respondents’ demographic characteristics, past travel experiences and information search behaviour was also collected. The data were then analyzed using factor analysis, t-test, one-way ANOVA, chi-square test and cluster analysis. The results show that there are differences between the two groups in respect to their travel lifestyle, past travel experiences, and media used for planning a vacation. Cluster analysis based on immigrants’ reported travel lifestyle identified four distinct segments: High Familiarity Seekers, Low Interest Travellers, Independent Spontaneous Travellers, and Highly Engaged Travel Planners. The study concludes that region of origin has a strong influence on travel lifestyle and behaviour of new Canadians. Hence, the growing migrant population in Canada should not go unheeded as potential market segments, and marketers should acknowledge that consumers in countries with diverse multicultural backgrounds need differentiated services and products.

Sexual experiences are an important part of everyday life, yet little research has taken place to understand it’s implication in the leisure realm. As leisure scholars adopt a holistic view of the individual, one’s sexual experiences remain a critical element devoid of empirical research. The current study examined the linkages between leisure and sexual experiences for six couples in the life stage of early adulthood. Findings revealed that relationally, couples conceptualized sexual experiences as a means to express love. At an individual level, it was clear that leisurely dimensions including intrinsic motivation, perceived freedom, involvement, arousal, mastery and spontaneity were present in some sexual experiences. This research provides support that sexual experiences can be plotted on Neulinger’s (1981) Leisure Continuum highlighting the work-like and/or leisurely aspects of relational sexual experiences.

The documentation of Recreation Therapy and Leisure Opportunities in Long-term Care The Recreation Therapy discipline at Sunnybrook Health Sciences Centre (SHSC) has undergone a series of research initiatives to ensure a patient focused philosophy is integrated into their practice. The purpose of the study is the development of documentation procedures that will enable the recreation therapy practitioners to engage in authentic and professional documentation of the residents’ experiences in recreation therapy and leisure opportunities based on a patient focused philosophy. This research project followed an action research methodology and was guided by a hermeneutic framework adapted from Karkainen and Eriksson (2004). The recreation therapists at SHSC were involved in all aspects of the project as co-research participants. This project employed a variety data collection techniques including focus groups, a hermeneutic dialogue, self-reflective activities and active application sessions. The information collected through the various data collection phases in this project led to the creation of a new documentation framework and associated sample documentation, which allow for a more patient focused documentation process. A series of quality indicators were also developed in this project to help authentically express the experiences in leisure and recreation of the residents living at SHSC. This research project has added to the growing base of knowledge focused on the integration of a patient focused care philosophy into the recreation therapy practice at SHSC.

In recent years, research related to older adults and long-term care has been growing. Although much research in the past was focused on biomedical issues, more recent research has examined psychosocial issues faced by older adults within the long-term care setting. Despite the increase in literature and research on aging, long-term care, and dementia, there are still many gaps in our understanding of these phenomena. The concepts of body, self-identity, and place have received some attention over the last decade or so, but little systematic attempt has linked these concepts together, especially with relation to older adults and long-term care. In addition, the adjustment process of older adults into the long-term care facility has been examined, but the socialization processes have not been systematically examined. The purpose of this phenomenological study was to examine the process of socialization for new residents into the long-term care culture and environment, specifically focussing on how identities, bodies, and place are constructed and reconstructed by residents. Three residents were recruited for this study from a home for the aged in northwestern Ontario. Participant observation and three interviews over a six-month period with these residents focussed on concepts of place, self, and the body, as well as adjustment. Fifteen staff were also interviewed initially to gain an understanding of the long-term care environment and culture. Thirteen staff and two family members were interviewed at the end of the six-month period to gain an understanding of their perceptions of the resident’s transition into the long-term care facility. The findings indicate that a dismantling of the self occurs prior to coming into long-term care. Life in long-term care was described as living an altered life. Once admitted to the home for the aged, two types of socialization processes occurred—institutional and (inter)personal. Institutional socialization processes consisted of placing the body, defining the body, focussing on the body, managing the body, and relating to the body. Placing the body refers to the placement within the physical and social environment, residents’ adjustment to a new place, and how space within the facility was used. Defining the body refers to the assessments that were used just after admission which were focussed on the body as dysfunctional and limited. Focussing on the body occurred through the institution’s focus on body care, as well as the residents’ focus on their aging and unpredictable bodies, with a greater awareness of mortality and the immanence of death. Managing the body occurred through routines, risk management, and waiting. Finally, relating to the body referred to the boundaries of relationships that were defined, both resident relationships and staff relationships. The (inter)personal socialization processes capture the ways that residents internalized the institutional socialization processes. Internalizing the body refers to being a number and being a burden. Accommodating the body suggests ways in which residents complied to the institutional socialization processes. Accepting-resisting the body refers to the struggle residents had in accepting and fighting becoming a body, body limitations, and life in the institution. Re-creating the body illustrates ways in which residents reclaimed the body and alternative identities. All of these processes came together to create institutional bodies. These findings lead to a greater understanding of the ways in which body, self and identity, and place are intertwined. The institution served as a container for life, defining each of the lifeworld existentials. Lived space became institutional space, as personal space was redefined by the institution. Lived time also became structured by the institution, as temporal dimensions were defined by institutional time. The lived other became the institutional other, as staff became institutional brokers, attempting to balance the needs of the residents while adhering to the rules and regulations of the institution. The lived body also became the institutional body. The care encounter brought these dimensions together, and was the site for the production of institutional bodies. The findings of this study invite a rethinking of conceptions of the body and old age, particularly within the context of institutionalization, with bodies viewed as repositories of memories and containing both youth and age, rather than age as a ‘mask’. Residents exist within paradoxical rhythms of life, and thus, old age and institutionalization are not easily defined or theorized, but rather, reflect the complexity of lived experience.

Abstract This study explores decision making amongst ski area management. In particular, it examined how ski area managers are challenged by the risk and uncertainty as a result of weather and visitor activity patterns. Prospect theory suggests that response to uncertain conditions may not result from the application of rational thought processes (Tversky & Kahneman, 2000). Instead, decision makers may fall victim to any number of seemingly arbitrary rules or processes as they attempt to deal with uncertainty. Ski operations in southern British Columbia were chosen for study because of the importance of ski operations to the economy of this region as well as the challenging and variable weather events they have recently experienced. For example, this area hosts international and regional visitors as well as major events like the Vancouver 2010 Olympics and Paralympic Games events. As a result, there is considerable interest in creating ski conditions that are of international calibre. However, the Vancouver and the Coast Mountains faced a weather anomaly of warm, wet weather in January 2005. Nearby regions experienced equally problematic weather conditions the following December. The task here was to discover how ski area managers were coping with the uncertainty created by variable weather patterns. This study utilized qualitative methods. In total, 16 ski area managers participated in semi-structured interviews between the months of November 2006 and March 2007. Interviews were conducted within three British Columbia tourism regions: Vancouver and Coast Mountains, Thompson Okanagan, and Kootenay Rockies. The most common weather disturbances to selectively or entirely impact ski operations were high winds, cold temperatures, avalanche hazards, and lightning. Managers used both rules and tools to deal with the uncertainty created by weather conditions. In terms of rules, they often relied upon heuristic strategies (cognitive rules of thumb) to help with decision making. They tended to open and close at the same time each year for example. Often these heuristics were based on historical weather data and skier visitation rates. Many managers reported being unaffected by existing biases in their decision making or falling victim to escalation of commitment (often reported in decision making studies). These managers also relied on a variety of tools to reduce uncertainty during decision making. These tools included the use of management teams, reliance on experience and individual expertise, historical weather and skier data, and reliance upon business models. For example, most of those interviewed reported extensive efforts to enhance operational sustainability. They focused on diversification (of winter products and year round activities), slope development (summer grooming), snowmaking, and environmental sustainability initiatives. In each case, the goal seemed one of reducing uncertainty in an inherently uncertain situation. Industry and market trends were impacted by improved ski technology and the increasing popularity of internet and last minute holiday bookings.

Events have been recognized as one of three contributors to destinations. Event tourism has become a new tourism alternative in recent years. This research examines the relationships between the marketing and organizing of a recurring hallmark sport event and the marketing of a tourism destination hosting the event in terms of how their marketing strategies can be coordinated for multiple benefits. The specific purposes of this paper are: (1) to look at the destination marketing and the event marketing strategies during and after a recurring hallmark sport event by the destination marketers and the event organizing committee, (2) to examine the stakeholders relationships in destination marketing and sport event marketing for multiple benefits, and (3) to develop an incorporated destination marketing model in sport events that is relevant to China. The results of the research reveal both applicability and incongruence between the two contexts in terms of the organization structure, stakeholders and their relationships, and strategic integrated planning procedures. In addition, the finding of this research supports the view that coordination of event marketing and destination marketing could generate more benefits for both event and destination organizations. However, there currently is no significant integration, especially in the planning procedures in the case of Xiamen. The researcher - by referring to the literature and the situations in Xiamen - thus proposes three strategies for considerations in future integration, and formulates a tentative integrated planning model in the context of China.

This study is an exploratory examination of the perceptions of chefs affiliated with Relais & Chateaux properties in Canada with respect to their relationships with suppliers, the importance of local ingredients in menu design, and other issues associated with their work as chefs in some of the top restaurants in Canada. Their understanding of the concept of “culinary tourism” is also explored. For the purpose of this study, culinary tourism is conceptually defined to be “any tourism experience in which one learns about, appreciates, or consumes branded local culinary resources” (Smith and Xiao, 2006, p. 4). Data for this study were obtained from three sources: (1) a closed-ended questionnaire, which inquired about acquisition, production and consumption issues associated with restaurant chefs (2) in-depth personal interviews with chefs that enabled the researcher to gain a holistic view of the role and results of chefs interaction with local food producers, and (3) a content analysis of Relais & Chateaux menus that served as a template to how chefs brand producers in their restaurants. A total of 11 chefs completed the survey and were interviewed between the months of June, 2007 and August, 2007. The comments by the chefs in the interviews were classified into 9 themes. The themes that emerged include producer relationships, producer communication, local ingredients, cuisine, restaurant staff, culinary tourism, knowledge of clientele, culinary products and Relais & Chateaux brand. The interviews resulted in a number of insights into chef relations with local food producers as well as the potential of culinary tourism as a tourism experience provided by Relais & Chateaux chefs. Chefs spend considerable time and effort facilitating relationships with local producers in order to create quality. These chefs expressed the importance of quality and relationships with local producers while highlighting the need for communication among properly trained waiters. Chefs used both menus and guests’ interaction with waiters to communicate the use of local ingredients in their restaurants. The chefs focus on local affiliations to products as a way to promote local producers. However, once relationships with a local producer are developed, some chefs maintain that relationship even if the move out of the area. Many chefs reported that increased interaction among culinary tourism stakeholders, at a regional level, was needed in order for regional producers to brand their products in the market place. With this it was recommended that bi-yearly meetings involving restaurateurs, producers, farmers and artisans is needed to better network their product offerings. In each case, the goal of the Canadian Relais & Chateaux chef is to improve upon the branding of Canadian food ingredients. The research revealed the positive impact that this group of chefs has had in promoting grass roots food products for an increasingly popular tourism market. Findings of this research suggest that chefs are involved in the production, education, facilitation and communication of local ingredients in the restaurant setting which raises issues of their role in the branding of local food ingredients for the culinary tourist in order to promote a healthy culinary tourism product. The study concludes with suggestions for further research in this area.

Tourism is arguably the world’s largest industry today, and has been adopted as an economic staple by countless low-income countries. However, while the tourism industry can bring much needed foreign capital into a country’s economy, it has also proven to have severe environmental, economic and social implications on host countries. With these implications come the drive for sustainable and ecotourism approaches, and more recently, pro-poor tourism, which is tourism that aims to generate net benefits specifically for the poor population of the tourism community or country. The purpose of this study is to explore the potential for pro-poor tourism strategies to be implemented in low-income countries, and evaluate the obstacles to implementing these strategies in small-scale tourism locations. The study site for this research is a small rural community in Communist Cuba, and the main objectives of the research are to evaluate the current economic linkages that exist within the study site; determine the thoughts and feelings of the local people with respect to their local tourism industry; evaluate the degree to which the study site is currently following pro-poor tourism principles and what possibilities exist for more to be done; and to offer recommendations for the case study location. In addition to a comprehensive literature review on the progression of Cuba’s tourism industry since the Revolution to present date, this research employs further methods to examine Cuba’s small-scale tourism industry including semi-structured and informal interviews with residents employed by the tourism industry, residents employed in sectors other than tourism, as well as local farmers. Further, participant observation is carried out over a three month period on the island, with one month spent specifically at the study site. The results of this study demonstrate that Cuba’s Communist political environment both fosters and hinders pro-poor tourism development. In terms of employment and agriculture, the State goes to great ends to utilize local resources to supply the local economy, however, with respect to entrepreneurship and the rigid regulations dictated by the State, pro-poor development is inhibited. Not surprisingly, Cubans generally have a positive opinion of the tourism industry, primarily because it has directly increased the standard of living of many, yet for those who do not work in tourism, State wages and monthly rations are inadequate, pushing many to find other means to make ends meet. These factors have swayed many people to dealings on the black market and to seek out legal and illegal employment within the tourism industry, both of which have serious implications on the country’s economy. The main conclusion drawn from this study is that Cuba’s small-scale tourism industry is in fact benefiting the country’s rural population, and generally, the residents’ standard of living within the study site has improved with its introduction. While the Cuban government has not purposefully adopted pro-poor tourism principles, some of the country’s Communist practices naturally lead to their adoption, i.e. maximizing internal economic linkages where possible, widespread local employment, and maximizing the use of regional and national foodstuffs to support the country’s tourism industry. On the other hand however, and as this thesis will reveal, Communism works in direct opposition to the adoption of many pro-poor practices.