The study focused on City of Tshwane Metropolitan Municipality situated in Gauteng Province. The study aims to explore the City of Tshwane Metropolitan Municipality process of legalising squatters in relation to social development. A qualitative approach using semi- structured interviews, focus groups, observations and public documents was used to explore the process of legalising of squatters in relation to social development. The researcher, based on the evidence from the respondents, public documents and the discussion of findings, concludes that there is a positive relationship between the process of legalising of squatters in the City of Tshwane Metropolitan Municipality and social development as an approach. The City of Tshwane Metropolitan Municipality process of legalising squatters is in line with the South African legislations and social policies. The finding will add value to the City of Tshwane Metropolitan Municipality, Department of Human Settlements, Non –governmental and Faith Based Organisations and other sector stakeholders working with informal settlement dwellers in the following ways: a) Helping the City of Tshwane Metropolitan Municipality in the implementation of informal settlement policies and processes; b) Recommendations to policy issues; c) Advancement of knowledge. / Social Work / M. A. (Social Work)

In this qualitative study five police stations in the Tshwane Policing Precinct were selected. The objectives were to describe and explore the South African Police Service (SAPS) officials’ experiences on the nature and extent of domestic violence and the responsive strategies by relevant stakeholders thereof. Data collection literature review and key informant interviews were selected. Purposive sampling was adopted to cater for 40 sworn SAPS officials; each station was represented by seven participants. The findings suggest that many academics around the world overlook the importance women and children as core victims. As a result, they become the neglected people in our society. Thus, there is no simple solution to this crime to date. For recommendations a multi-agency approach whereby all relevant stakeholders try to address this scourge is needed to enhance reporting channels, advance SAPS skills and obtain more convictions. / Police Practice / M. Tech. (Policing)

Youth unemployment is one of the key global challenges facing the world today. Statistically, the global youth unemployment rate is 13.1%. Youth entrepreneurship is viewed as a possible solution to youth unemployment. Interestingly, the world has adopted entrepreneurship as a strategic approach to facilitate economic participation among the youth. Youth entrepreneurship has gained importance in recent years in many countries, as a way of fostering employment opportunities, boosting economic competitiveness, and promoting local and regional development. Youth involvement in entrepreneurship assists in boosting their confidence, achieving economic independence, and alleviating poverty. Some researchers describe entrepreneurial orientation as innovativeness, pro-activeness, risk taking, and competitive aggressiveness. Other researchers see entrepreneurial orientation as being pushed or pulled into entrepreneurship. In this study, push and pull factors to become entrepreneurs were used to determine the entrepreneurial orientation of the respondents. The objectives of the study were to investigate whether there is a relationship between entrepreneurial orientation and the business performance of youth entrepreneurs in the Tshwane Metropolitan Municipality. A descriptive research design within a quantitative research approach was adopted using online surveys and physical administration of questionnaires. The study used a census method to sample 555 youth entrepreneurs in the Tshwane Metropolitan Municipality. A low response rate was achieved as only 96 respondents fully completed the questionnaires, which were used in the analysis. The collected data was analysed using the Statistical Package for Social Sciences. The findings of this study revealed that push factors had a significant influence on the business performance of youth businesses in the Tshwane Metropolitan Municipality; whereas there was no statistical evidence to suggest that pull factors predicted the business performance of youth businesses in the study area. The research found that entrepreneurship among young individuals is essential to enhancing young people’s economic development. The study discovered that most TMM youths were pulled in to starting their own businesses. The research also suggested that, EO could encourage TMM youth entrepreneurs to continue to become innovative, take- risk, be pro-active and competive aggressive in the businesses. / Business Management / M.A (Business Management)

Metropolitan Municipalities are faced with myriad complex challenges that affect their effectiveness and efficiency in fulfilling their legislated responsibilities of rendering/providing services to their respective communities and customers. The lack of effective leadership consistency in top and senior management of most Metropolitan Municipalities result to failure and inability for municipalities to achieve their strategic objectives including the realisation of performance. Moreover, the absence of effective leadership consistency manifest in many forms such as inadequate oversight, noncompliance to legislations, failure to meet performance targets, numerous service delivery protests, projects stoppage and disruption, ineffective leadership and unfavourable audit opinions. The purpose of this study was to evaluate the impact of consistency on effective leadership and its influence in achieving the organisational objectives and the realisation of organisational performance in the Metropolitan Municipalities using City of Tshwane as a case. Furthermore, to develop a framework prescribing how effective leadership consistency should be formed and used to realise performance and achieve strategic objectives in local government. A sequential exploratory mixed method approach was applied in this study. A combination of both quantitative and qualitative methods complemented each other’s strengths, and further overcame weaknesses and limitations in collecting the data. A self-administered Questionnaire was used to collect 177 data with a response rate of 88.5% for the Quantitative data, while face-to-face interviews was used to collect the Qualitative part from 15 respondents. Quantitative techniques namely, Descriptive Statistics was used to analyse the frequency and percentage response of the participants while Inferential Statistics simple t-test was used to assess the difference in participant’s responses. Furthermore, Pearson Correlation Coefficient was used to measure the level of association between variables of the study; and Forward Stepwise Regression was applied to assess the relationship between the variables of study. The study found that consistency of leadership in the organisation is positively correlated with effective leadership; consistency of effective leadership in the organisation correlates to the achievement of the strategic objectives; and consistency of effective leadership in the organisation correlates to the realisation of performance. Moreover, a framework has been developed prescribing how effective leadership consistency should be used to effect or bring about organisational performance. The research study recommended that consistency of effective leadership at the top and senior management is essential and absolutely necessary, and it should be wellmaintained for the realisation of success of the municipalities. / Graduate School of Business Leadership / D.B.L.

In the past decade Zimbabwe has experienced serious economic and political challenges, forcing many to flee in search of better employment opportunities and lifestyles. This research, conducted in Tshwane Gauteng, aimed to gain an in-depth understanding of Zimbabwean economic migrants’ experiences and challenges in relocating and adjusting in South Africa. Employing a qualitative approach, semi-structured face-to-face interviews were conducted to collect data which were analysed using Tesch’s framework (in Creswell, 2009:186). The ethical considerations of informed consent, anonymity and confidentiality, debriefing, guidelines for dealing with research data and record management, and honesty with professional colleagues were applied in the research. The research confirms that most Zimbabweans relocated to South Africa for economic reasons and their social and family situations were affected. Challenges were experienced with government officials, in terms of employment, accommodation, education, health services, travelling and with banking institutions. Language barriers and differences in cultural beliefs and values impacted negatively on participants’ socialisation and adjustment. The research shows an alarming lack of social work visibility. The researcher recommends that social work should accept that economic migrants are part of their clientele / Social Work / M.S.W. (Social Work)

Introduction: Despite being one of the most preventable diseases, TB still remains a serious and largely neglected disease. Nurses as compared to the general population are at greater risk of acquiring nosocomial TB. This study was conducted to describe the perceptions of nurses on the underlying contributory factors that may lead to the spread of TB in the clinics treating TB patients. Methods: Quantitative, non – experimental, descriptive, exploratory and cross sectional design was used. A structured and pretested questionnaire was used. Findings: The key contributory factors identified were insufficient TB training for staff and lack of knowledge on the TB legislative framework and TB policy directives. Conclusion: The findings indicate the need for a comprehensive TB infection prevention and control policy, with associated standards for provision and practice. / Health Studies / M.A. (Public Health)

Introduction: Despite being one of the most preventable diseases, TB still remains a serious and largely neglected disease. Nurses as compared to the general population are at greater risk of acquiring nosocomial TB. This study was conducted to describe the perceptions of nurses on the underlying contributory factors that may lead to the spread of TB in the clinics treating TB patients. Methods: Quantitative, non – experimental, descriptive, exploratory and cross sectional design was used. A structured and pretested questionnaire was used. Findings: The key contributory factors identified were insufficient TB training for staff and lack of knowledge on the TB legislative framework and TB policy directives. Conclusion: The findings indicate the need for a comprehensive TB infection prevention and control policy, with associated standards for provision and practice. / Health Studies / M.A. (Public Health)

This study was conducted as a result of the various media reports, various law enforcement investigation reports, Public Service Commission, reports of the Auditor General South Africa and the Public Protector South Africa on corruption and the various forms in which corruption manifests itself in the City of Tshwane Metropolitan Municipality and the effectiveness of the various law enforcement agencies and the government in tackling the scourge of corruption in public and private institutions. While South Africa has various anti-corruption strategies, they all seem to be ineffective and have thus far not achieved their desired results. A qualitative research approach was used to investigate this problem. A thorough literature study and documentary analysis was used to gather all the relevant data related to this topic. It has been found that the most common manifestations of corruption that take place in the South African public service are fraud, bribery, extortion, nepotism, conflict of interest, cronyism, favouritism, theft, graft, embezzlement and abuse of power. Other forms of corruption that raise concern are, for example, influence-peddling, insider trading/abuse of privileged information, bid-rigging and kickbacks. South Africa has, on the other hand, seven anti-corruption institutions and seventeen pieces of legislation which are intended to combat corruption in the public and private sector. These pieces of legislation give South African law enforcement and investigators in the public and private sectors a clear mandate with a view to investigating the high levels of corruption. It is the submission of the Public Service Commission (2011:vi) that corruption has become a global concern that seriously hampers development in any country and diverts its resources from where they are needed the most. The most unfortunate truth and reality about corruption is that the poor suffer the most. / Criminology and Security Science / M. Tech. (Forensic Investigation)

Text in English / The aim of this study was to gain understanding of community service nurses’ experiences of health care services at Tshwane district public hospital. This qualitative study followed an Interpretative Phenomenological Analysis (IPA) approach to explore the community services nurses’ experiences of health care services at Tshwane district public hospital. Data were collected from 11 purposively selected community service nurses using a semi-structured interview format. Data was analysed using Interpretative Phenomenological Analysis framework for data analysis. Four super-ordinates emerged from data analysis: (1) Resources, (2) Work environmental relations, (3) Supervision and support and, (4) Impact of community service experiences. The study revealed that the health care services rendered at the hospital studied are substandard. Community service nurses reported several challenges experienced during their placement in the hospital under study. Lack of human and material resources, supervision and support contributed to hindrance of smooth acquisition of their clinical skills and experience. These challenges resulted in the psychological and emotional drain of the participants. There is a need for development of guidelines to ensure constant and adequate support to all the community service nurses placed at Ratanang Hospital. / Health Studies / M.A. (Nursing Science)

The City of Tshwane is the capital city of South Africa and the administrative seat of government. The status of the city as a capital creates high expectations on the level of basic service delivery on municipal services like waste management, water, electricity and health. The city is currently facing challenges in relation to the delivery and implementation of waste management services. In an attempt to find solutions to the waste management challenges of the city a study on the implementation of waste management services is undertaken by the researcher. The study identifies and then analyses the underlying reasons for the challenges faced by the City of Tshwane in the implementation of waste management services. This aim of this study was to investigate and to analyse the implementation of waste management services in the City of Tshwane’s historically disadvantaged areas with particular focus on Region 01, 02, 05 and 07. In order to investigate these factors, a descriptive research design and qualitative methodology was used which related to convenient and purposive sampling of officials and data collected from fifteen (15) respondents using semi structured interviews and observations. The study also utilised document analysis to interpret the challenges and solutions related to the research topic. It emerged from the study that a lack of capacity and resources to perform efficient waste management services underpinned many of the challenges experience by the city. The failure of the city to ensure community participation and involvement is another reason for the challenges the city faces in waste management. Furthermore, the lack of policy implementation and enforcement is an element that the city needs to deeply consider. When policy is crafted with input of residents and when there is a social contract as to the roles and responsibilities of each party, it becomes easier to enforce. Some of the challenges that the city faces with regards to waste management can also be attributed to political interference and institutional deficiencies. Beyond issues like capacity, institutions and others, the city will continue to face challenges if it does not seriously invest in innovation and new technologies that address its generic and specific conditions in relation to the management of waste. The marginalisation and selective enforcement of by-laws on the informal recyclers and reclaimers are some of the findings of the study that demonstrate the inability of the city to find specific solutions to specifics regions on waste management .These challenges resulted in the peri urban regions like region 01, 02, 05 and 07 not receiving quality and consistent waste management services. The study recommends some interventions to address the waste management problems identified in the highlighted regions and entire City of Tshwane. Some of the recommended interventions include, assessing the unique characteristics of the communities and regions with a view of identifying waste management solutions that will be relevant for the circumstances and profile of such regions, ensure that proper and adequate resources, infrastructure and capacity is deployed to such areas to improve the waste services in those areas. Furthermore aggressive education and awareness campaigns conducted in partnership with communities will be critical to change people’s attitude towards waste management and a clean environment. This can be achieved through a consultative process led by the City of Tshwane in partnership with its communities and enforced through a progressive and incentive driven by-law system. / Public Administration and Management / M.P.A. (Master of Public Administration)