Peacebuilding NGOs are increasingly aware that religion is a steadfast and sometimes growing influence in the contexts in which they work. Despite this, many fail to meaningfully integrate religious perspectives into their initiatives. This thesis examines and consolidates criticisms of NGO responses to religion in peacebuilding programmes, identifies factors inhibiting responses from advancing, and explores NGO staff attitudes regarding religion, including perspectives on whether a conducive environment exists for developing alternative responses. It then formulates recommendations for advancing practice and suggests future research directions.  The research approach consists of an examination of literature regarding NGO responses to religion, accompanied by a survey using semi-structured interviews of nine people who have worked on NGO peacebuilding programmes across the world. The main conclusions drawn from this study are that whilst NGOs consider religious actors as potential allies, they rarely utilise the role of religion in society as an analytical lens. This impinges their ability to understand contexts holistically. The contemporary funding environment is also found to discourage alternative approaches from emerging. This thesis recommends that further research is conducted in order to produce examples of improved NGO responses to religion. This will provide practical evidence of how to enhance practice.

The role and importance of international non-governmental organisations (INGOs) has increased with globalisation and the growth of global institutions. Not only do INGOs play a major role in aid delivery in developing countries, they also serve as the voice of the people in the growing global governance system. Thus they have an increasing impact on the social and economic welfare of people around the world. For this reason, the performance and management of INGOs is vital. However, research on their management is lacking. INGOs possess unique characteristics including complex environments, value-based missions and no financial bottom line. Therefore, management practices, like internal communication, that are generally developed for for-profit organisations need to be evaluated for suitability within the INGO context. Strategic internal communication has been identified as driving organisational performance. Internal communication can be defined as strategic when its purpose is to align internal stakeholders with the organisation’s strategic intent. By facilitating strategic alignment, internal communication can play a critical role in organisational performance. Research on strategic internal communication is limited and virtually non-existent when considered within the INGO context. However, by considering communication management theory, strategic management theory and NGO management theory, it is possible to develop theoretical propositions on the strategic functioning of internal communication in INGOs. In particular, the theory suggests that a postmodern approach to strategic management and strategic internal communication can assist INGOs in addressing many of the challenges they face. This study explores the strategic functioning of internal communication in INGOs through exploratory, qualitative case studies. The evidence shows that internal communication in INGOs does not generally function strategically. However, the function is recognised as having potential to improve the performance of these organisations. In particular, there is support for the suitability of a postmodern approach to strategic internal communication in INGOs. / Dissertation (MPhil)--University of Pretoria, 2010. / Communication Management / MPhil / Unrestricted

This thesis discusses the extent to which non-governmental organisations (NGOs) operating in postcolonial countries work with religious institutions to promote social and economic development. Through postcolonial theory, and by using a qualitative approach combined with a critical methodology, this thesis will examine the relationship between particular NGOs and religion in the countries in which they operate. More precisely, this thesis will consider whether it is helpful, or a hindrance to development if NGOs work cooperatively with religious leaders and institutions.

International non-governmental organisations (INGOs) play an important role in tackling gender based violence in many countries. Hundreds of reports have been written and thousands of recommendations made. Yet, rates of gender based violence are known to increase during conflict and post-conflict. Needing a vast multitude of needs addressed in attempt for INGOs to support survivors of gender based violence. This study sets out to understand the ways that INGOs support, empower and advocate for women concerning gender based violence in post-conflict countries such as Colombia. It further analysed how INGOs implemented preventions and interventions of gender based violence. Specifically, exploring aspects such as, empowerment, gender roles and overall service provision. The research takes an intersectional feminist perspective to consider what gender based violence interventions have been used by these INGOs and see how aligned these interventions are with intersectional feminist theory. Further, the research focuses on the involvement of INGOs in gender based violence and their view of women as displayed in that involvement. The study adopts a desk-based research design to explore the involvement of INGOs looking at gender based violence in Colombia. The material was analysed in relation to gender, intersectionality and feminist theory, specifically referencing back to values embedded in inclusivity and gender equality. A number of aggravating factors are identified that seem to critically evaluate the involvement of INGOs in regards gender based violence. Despite their best efforts to provide an inclusive approach, the study indicates that some INGOs perpetrate unequal power dynamics, depict survivors of gender based violence as victims and do not address other intersectional issues such as lack of inclusivity. Overall, the thesis is critical as to why gender based violence seems to be a lower priority for INGOs and local actors and recommends that more intersectional feminist values should be included within projects and programs.

Employees are an organisation’s most valuable asset. Their significance to an organisation means that not only the best talent should be attracted but that they should also be retained for the long run. The purpose of this study was to explore the talent retention challenges faced by an HIV/AIDS testing organisation in Lesotho. The study intended to unearth the ideologies behind the high staff turnover in the organisation. The findings of the study indicated that the testing organisation in Lesotho should develop and implement effective policies, systems and strategies that would improve their level of talent retention. These findings can also apply to other non-governmental organisations. An ethnographic qualitative research design and snowball sampling, using semi-structured interviews were utilised to collect data from the testing organisation staff. The study found that field workers in the testing organisation worked extensive hours with limited resources. In terms of decision-making policies, only senior officers were included in the decision-making processes. There was lack of support from management to aid employees to achieve their targets. While the benefits were satisfactory, staff found their salaries low and not competitive in the market. Moreover, management’s lack of implementing training and development policies crippled the employees’ career growth and talent. Most managers did not regard the testing organisation as an employer of choice.Employees are an organisation’s most valuable asset. Their significance to an organisation means that not only the best talent should be attracted but that they should also be retained for the long run. The purpose of this study was to explore the talent retention challenges faced by an HIV/AIDS testing organisation in Lesotho. The study intended to unearth the ideologies behind the high staff turnover in the organisation. The findings of the study indicated that the testing organisation in Lesotho should develop and implement effective policies, systems and strategies that would improve their level of talent retention. These findings can also apply to other non-governmental organisations. An ethnographic qualitative research design and snowball sampling, using semi-structured interviews were utilised to collect data from the testing organisation staff. The study found that field workers in the testing organisation worked extensive hours with limited resources. In terms of decision-making policies, only senior officers were included in the decision-making processes. There was lack of support from management to aid employees to achieve their targets. While the benefits were satisfactory, staff found their salaries low and not competitive in the market. Moreover, management’s lack of implementing training and development policies crippled the employees’ career growth and talent. Most managers did not regard the testing organisation as an employer of choice. / Business Management / M. Com. (Business Management)

This unique and first-time research explores the parameters of effectiveness among HIV/AIDS and development NGO managers in India. The aim of this research has been investigate and explore how these managers perceive and view their own effectiveness at work. This research contextualises Analoui's Model (1999, 2002) of eight parameters of managerial effectiveness and three contextual factors, which explores and identifies the inter-relationship between the factors and causal influences which form the basis for their increased effectiveness. The methodology employed include qualitative semi-structured individual interviews with 16 NGOs managers and 2 focus-group interviews with 16 non-managerial staff. The results revealed a myriad of factors and influences concerning the NGO managers’ perception, managerial skills and competencies, organizations criteria for effectiveness, opportunities, demands and constraints involved, as well as the inter-organisational relationship and the dominant managerial philosophy of effectiveness. All the parameters of effectiveness and contextual factors of the Model (1999, 2002) apply and are suitable for this context, however, based on the main findings and in-depth discussions, the model has been adapted and modified in order to fit this unique and complex, highly diverse, holistic, multi-faceted and culturally specific context. The findings also indicate to numerous inter-linked factors both internally and externally of the NGOs and, include various training and development (T&D) needs for managers, with implications for the formation of adequate policies and implementation of relevant development programmes to improve and increase NGO managers effectiveness in India.

The question of what agenda drives NGO peacebuilding in post-conflict setting has been raised in a number of literatures which make generalized conclusions that NGOs tend to respond to the liberal peace agenda, and in the process co-opt local peacebuilding initiatives. Liberal peace agenda refers to the post-conflict peacebuilding approach based on the promotion of democracy, economic liberalization, human rights and the rule of law. As such, NGOs are seen as privatizing peacebuilding, marginalizing local initiatives and applying unsustainable approaches to peacebuilding in post-conflict contexts. Provoked by these assertions, I conducted field research in northern Uganda, which up to 2006 had experienced 22 years of conflict between the Lord¿s Resistance Army (LRA) and Government of Uganda (GOU). I contend in my findings that while to some extent the generalized observations made by liberal peace critics are true, they fail to fully engage with the micro aspects of post-conflict peacebuilding. The macro-analytic assertions of the liberal peace critics ignore the plurality of the NGO peacebuilding practice, the diverse internal organizational culture, and the complexities and diversities of the contextual dynamics of post-conflict settings. My research was based on a micro level analysis and demonstrated that the peacebuilding process in northern Uganda was interactive, and, as such, engendered diverse encounters of sense-making, relationship building and co-construction of peacebuilding discourse and practice between NGOs, donors and local community. The study shows that peacebuilding was essentially relational and developed through a process of relational constructionism, which denotes social processes of reality construction based on relational encounters.

In 1999 the European Union (EU) defined for the first time common priorities in the area of migration and asylum. In 2014 the Justice and Home Affairs Council is deciding on the fourth multi-annual strategic guidelines. This thesis examines the role of non-governmental organisations (NGOs) in the EU influencing these guidelines through the European Commission public consultation, and their impact on shaping the future agenda for migration and asylum. While the EU has gained more competences in this field and increased legal protection standards across the EU, member states favour restrictive and security-oriented policies. EU NGOs represent a more liberal rights based approach, and having difficulties getting their points across. A step-by-step process tracing reveals the factors that enabled influence, such as a structured civil dialogue with opportunities for input. However, there were also elements disabling this influence, related to the disconnection between civil society and the Council, which partly undermined the purpose of the consultation.

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Die Arbeit stellt sich die Frage, inwieweit es externen Akteuren möglich ist, zivilgesellschaftli-che Strukturen eines in der Transformation befindlichen Staates zu stärken, um damit einen Beitrag zur Konsolidierung nachkommunistischer Gesellschaften zu leisten. Resultiert die externe Förderung tatsächlich in eine „zivilere“ Gesellschaft, welche sich auf mündige und aktive Bürger stützt, oder führt sie zu einem bloßen Transfer von Strukturen in Form von Nicht-Regierungsorganisationen (NRO), welche jedoch keine gesellschaftliche Anbindung haben und bloße Zuarbeiter westlicher Geberorganisationen sind? // Um diese Frage zu beantworten, werden im theoretischen Teil der Arbeit ausgehend vom akteurszentrierten Institutionalismus zwei wesentliche Mechanismen identifiziert, durch wel-che die Aktivitäten der Geber Veränderungen bei den Nehmern erzielen: Ermächtigung und Lernen. Während Ersteres die Einsatzmöglichkeiten und Ressourcen einiger Akteure stärkt und damit vorhandene Akteurskonstellationen ändert, führt Letzteres dazu, dass neue Ideen Eingang in die politische Arena finden. // Die Arbeit stellt die Aktivitäten vier verschiedener Geberländer und –organisationen in Polen und der Slowakei in den 1990er Jahren vor; der Europäischen Union, Deutschlands, der Vereinigten Staaten von Amerika und dem privaten Netzwerk der Soros Stiftungen; und un-tersucht deren Beitrag zur zivilgesellschaftlichen Entwicklung beider Länder. Hierzu werden lokale NROs in den Blick genommen, welche maßgeblich von westlichen Gebern unterstützt werden und untersucht, inwieweit diese als Träger der Zivilgesellschaft fungieren, welche Legitimität sie bei der Bevölkerung besitzen und ob sie nach Rückzug der Geber weiter exis-tieren. // Die Arbeit kommt zu dem Schluss, dass westliche Zivilgesellschaftsförderung in beiden un-tersuchten Ländern einen positiven Effekt hatte in dem Sinne, dass maßgeblich geförderte NROs tatsächlich als Träger der Zivilgesellschaft fungierten. Sie bemühten sich um die Un-terstützung anderer NROs, erweitern gesellschaftliche Partizipationsmöglichkeiten und sind soweit in nationale Strukturen und in der Gesellschaft verankert, dass auch ein Fortbestand ohne westliche Gelder möglich ist. / With the end of the communist bloc and the transformations taking place in Central and Eastern Europe the promotion and protection of democracy from abroad became a major field of assistance. Especially civil society assistance, understood as direct support granted to non-governmental actors of the target state with the explicit aim to promote the consolida-tion of democracy, became a major pillar of democracy aid. The dissertation analyzes civil society assistance and aims to tackle the question whether it is feasible to promote and strengthen civil society from abroad. Does civil society assistance result in more civil society or does it result in nothing more than the establishment of donor driven NGOs which are nei-ther voluntary nor independent but solely function as puppets of donors? // In order to answer this question and following the insights of actor-centered institutionalism, the dissertation identifies to modes of external intervention labeled „empowerment” and “learning. In the first case, donors may increase the action resources of chosen domestic actors, thus altering domestic actor constellations, by providing finances, technical equip-ment, information and know-how. In the latter case, external actors may impact upon the ori-entations, that is, the perceptions and preferences, of domestic actors. // The dissertation analyses the contribution of the activities of four different donors; the Euro-pean Union, the USA, Germany and the private network of Soros Foundations; to the devel-opment of civil society in Poland and Slovakia. In order to pinpoint outcomes of civil society assistance the dissertation focuses on recipients and their activities. The dissertation thus clarifies to what extent main recipient organizations act as carriers of civil society, whether they transmit the interests of their constituency into politics, whether they fulfill a watch-dog function and democratic functions attributed to civil society. It therefore analyzes main recipi-ents, their sustainability, legitimacy and effectiveness as carriers of civil society. // The dissertation jumps to the conclusion that externally driven civil society assistance had positive effects in both countries under investigation as supported NGOs acted as carriers of civil society.