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Organisational politics, sense of coherence and work wellness of protection services members / Petra Helena Elizabeth MullerMuller, Petra Helena Elizabeth January 2004 (has links)
Continuous changes in the security systems around the world, along with the increased
pressure to perform may result in feelings of distrust, strain in interpersonal relations,
psychological strain, fatigue and tension, all affecting the well-being of employees, especially
among protection services members. Work wellness becomes an important aspect when
focusing on the safety of people to whom the protection services delivers a service, as well as
when the focus is on the safety of these members. Burnout and work engagement are specific
focus areas in this regard. To measure burnout and work engagement, it is important to use
reliable and valid instruments. Along with burnout and work engagement there are other
focus areas that can have a direct influence on these dimensions, namely the perception of
organisational politics. The impact of perceptions of organisational politics on burnout and
work engagement can be moderated or mediated by sense of coherence.
The objective of this study was to determine the relationship between work wellness,
organisational politics and sense of coherence through the development of a model of work
wellness for protection services members comprising of burnout, work engagement,
organisational politics and sense of coherence.
The research method consists of a literature review and an empirical study. A cross-sectional
survey design was used to collect the data. An availability sample (N = 341) from protection
services members was taken. The Maslach Burnout Inventory - General Survey (MBI-GS),
Utrecht Work Engagement Scale (UWES), Perceptions of Organisational Politics (POPS),
Orientation to Life Questionnaire (OTLQ) and a biographical questionnaire were
administered. The statistical analysis was carried out with the help of the SPSS-programme
and AMOS. The statistical methods utilised in the article consisted of descriptive statistics,
Cronbach alpha coefficients, exploratory factor analysis, Pearson product-moment correlation
coefficients and structural equation modelling methods.
vii
Exploratory factor analysis confirmed a two factor model of burnout, consisting of burnout
(exhaustion and cynicism) and professional efficacy which represented the data quite well
after certain items were left out. In previous research among protection services members two
factors in the UWES could also be extracted namely vigour/dedication and absorption. The
MBI-GS and UWES both showed acceptable internal consistencies.
The analysis of Pearson correlations in this study showed that burnout is negatively related to
Vigour/dedication and sense of coherence. Professional efficacy is positively related to
Vigour/dedication and absorption. Vigour/Dedication is positively related to absorption and
sense of coherence.
Prolonged exposure to things like criminal aspects, life-and-death decision making and
general political behaviour at organisational level, can result in feelings of burnout. Negative
perceptions of organisational politics resulted in higher levels of burnout experienced by
protection services members. Sense of coherence mediated the effect of organisational
politics on work wellness.
Recommendations for future research were made. / Thesis (M.A. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2005.
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Organisational politics, sense of coherence and work wellness of protection services members / Petra Helena Elizabeth MullerMuller, Petra Helena Elizabeth January 2004 (has links)
Continuous changes in the security systems around the world, along with the increased
pressure to perform may result in feelings of distrust, strain in interpersonal relations,
psychological strain, fatigue and tension, all affecting the well-being of employees, especially
among protection services members. Work wellness becomes an important aspect when
focusing on the safety of people to whom the protection services delivers a service, as well as
when the focus is on the safety of these members. Burnout and work engagement are specific
focus areas in this regard. To measure burnout and work engagement, it is important to use
reliable and valid instruments. Along with burnout and work engagement there are other
focus areas that can have a direct influence on these dimensions, namely the perception of
organisational politics. The impact of perceptions of organisational politics on burnout and
work engagement can be moderated or mediated by sense of coherence.
The objective of this study was to determine the relationship between work wellness,
organisational politics and sense of coherence through the development of a model of work
wellness for protection services members comprising of burnout, work engagement,
organisational politics and sense of coherence.
The research method consists of a literature review and an empirical study. A cross-sectional
survey design was used to collect the data. An availability sample (N = 341) from protection
services members was taken. The Maslach Burnout Inventory - General Survey (MBI-GS),
Utrecht Work Engagement Scale (UWES), Perceptions of Organisational Politics (POPS),
Orientation to Life Questionnaire (OTLQ) and a biographical questionnaire were
administered. The statistical analysis was carried out with the help of the SPSS-programme
and AMOS. The statistical methods utilised in the article consisted of descriptive statistics,
Cronbach alpha coefficients, exploratory factor analysis, Pearson product-moment correlation
coefficients and structural equation modelling methods.
vii
Exploratory factor analysis confirmed a two factor model of burnout, consisting of burnout
(exhaustion and cynicism) and professional efficacy which represented the data quite well
after certain items were left out. In previous research among protection services members two
factors in the UWES could also be extracted namely vigour/dedication and absorption. The
MBI-GS and UWES both showed acceptable internal consistencies.
The analysis of Pearson correlations in this study showed that burnout is negatively related to
Vigour/dedication and sense of coherence. Professional efficacy is positively related to
Vigour/dedication and absorption. Vigour/Dedication is positively related to absorption and
sense of coherence.
Prolonged exposure to things like criminal aspects, life-and-death decision making and
general political behaviour at organisational level, can result in feelings of burnout. Negative
perceptions of organisational politics resulted in higher levels of burnout experienced by
protection services members. Sense of coherence mediated the effect of organisational
politics on work wellness.
Recommendations for future research were made. / Thesis (M.A. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2005.
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Communication as a tool for effective project execution at selected construction sites in Cape Town, South AfricaZita, Tabile January 2020 (has links)
Thesis (MTech (Business Administration in Project Management))--Cape Peninsula University of Technology, 2020 / This study aims to establish the essence of communication as a tool for effective project execution at selected construction sites in Cape Town, South Africa. There is increasing evidence that communication practices can play a significant role in accomplishing high quality construction projects. Communication has been precisely singled out as a foremost construction project management practice that can have an effect on successful project execution. Failure to convey the proper messages results in projects delay or project failure as the employees or subordinates will not be given the right instructions on what to do. Most companies that are involved in construction projects around Cape Town are failing to complete their projects in the given time, budget and scope due to poor communication. The general objective of the study was to determine if effective communication could lead to the success of construction projects in Cape Town. The study implemented descriptive and association research designs while the study population was drawn from construction a large company within the vicinity of Cape Town. The study used simple random sampling technique while the sample size was 80 employees and 10 managers. The study used questionnaires to collect data while. An excel data analysis tool was used to analyze quantitative data while data was presented using geometric techniques such as tables, bar-graphs and pie charts. The results of the study exposed that the relationship between construction project success and effective communication was significant. The study recommended that construction project companies should have strong and effective communication techniques.
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Perceptions of organisational politics and its impact on managerial practices at the National electricity provider in the Southern African Development Community (SADC) / Emmanuel MutambaraMutambara, Emmanuel January 2013 (has links)
Politics in an organisation is an inevitable element in organisation management. The Southern African Development Community (SADC)’s national electricity providers have been subject to an increasingly intense organisational politics cancer for almost two decades, and it is commonly believed to be behind the current electricity generation crisis that has become synonymous within the SADC region. The electricity challenges have spread to most countries in Africa, making the challenge applicable to Africa as a continent. Even on a global scale, electricity crises are increasingly becoming a matter of concern. Economies the world over are known to be heavily reliant on electricity as an energy source. Most if not all economies would be dysfunctional and non-existent without adequate electricity. This study focuses on organisational politics and its impact on managerial practices at a national electricity provider in a SADC region, in particular, Zimbabwe’s national electricity provider and specifically aims to provide a conceptual framework for better cognition and minimisation of negative political behaviour, ultimately enhancing electricity generation capacity for the country. The study is presented in article format covering four areas of study as follows:
* Article one identifies the main role-players and their functions in the generation of electrical power at the national electricity providers. The identification of the role-players is literature based and discusses the influences of the role-players in the equation of electricity generation for the economy. A biographical profile of the national electricity provider is compiled by means of an empirical study.
* The second article explores and interrogates employees’ perceptions of organisational politics by employing both theoretical and empirical study focusing on the causes/sources of political behaviour at the national electricity provider.
* The third article investigates the effects of organisational politics at the national electricity provider focusing on the positive and negative effects. The article also employs both a literature and an empirical study.
* The final article provides solutions to the negative effects of organisational politics. It investigates the managerial practices for minimising negative political behaviour through a review of literature as well as undertaking an empirical study.
A sample of 1400 participants was randomly selected from the population of 2210 employees, representing 63.35% of the population. A total of 358 completed questionnaires were returned by the cut-off date. Of the 358, 11 were discarded as they were incorrectly completed, giving an effective response rate of 24.78%. The study employed the statistical software programme SPSS 21.0 for Windows to analyse the data. Various quantitative statistical techniques that suit the doctoral level of research were used to analyse the data. The techniques include:
* Kaiser-Meyer-Olkin (KMO) measure of sampling adequacy;
* Exploratory factor analysis
* Bartlett’s test of sphericity; and
* Cronbach Alpha’s reliability coefficient.
The major findings of the study were:
* The first article identified the main role-players within the national electricity provider’s political environment as: employees, managers; government; and board of directors. Central to the political environment, are diverse goals from each role-player which in most cases is incongruent, giving birth to the political tempo (organisational politics) within the organisation.
* The second article identified four significant factors perceived as contributing to political behaviour at the national electricity provider. The factors are managerial behaviour, poor communication of objectives, unexpected employee behaviour and unhealthy managerial practices. These factors account for a favourable variance of 74.26.
* The third article identified three factors of significance that explain the effects of political behaviour at the national electricity provider. These factors account for a favourable variance of 74.67%, and the factors include positive departmental actions, negative employee actions and personal consequences. * The final article sought to provide measures for minimising negative effects of political behaviour, thus the article identified two factors of importance in minimising negative political behaviour at the national electricity provider. These factors are managerial fairness and managerial participation accounting for 70.11% of the total variance.
Organisational politics, by and large, impedes organisational performance and in the case of the national electricity provider, it retards the power utility’s capacity to generate the much needed electrical power. Thus an integrated organisational strategy is required to successfully harness negative political behaviour into some significant positive factors that can create a conducive work environment that enhances performance ultimately increasing productivity levels. While the findings of the study holds true of the fact that some political behaviour factors have a hand in the national electricity provider’s inability to generate adequate electrical power, further research is needed to substantiate these factors in other regions of the national electricity provider within Zimbabwe as well as in SADC countries. A SADC approach encompassing all the member countries can help reduce negative political behaviour in key organisations such as the national electricity providers and other parastatals. The study concludes by proposing a comprehensive conceptual organisational politics management model (OPMM) which can be used by managers at the national electricity providers to reduce negative political behaviour. / PhD (Business Administration), North-West University, Potchefstroom Campus, 2014
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Perceptions of organisational politics and its impact on managerial practices at the National electricity provider in the Southern African Development Community (SADC) / Emmanuel MutambaraMutambara, Emmanuel January 2013 (has links)
Politics in an organisation is an inevitable element in organisation management. The Southern African Development Community (SADC)’s national electricity providers have been subject to an increasingly intense organisational politics cancer for almost two decades, and it is commonly believed to be behind the current electricity generation crisis that has become synonymous within the SADC region. The electricity challenges have spread to most countries in Africa, making the challenge applicable to Africa as a continent. Even on a global scale, electricity crises are increasingly becoming a matter of concern. Economies the world over are known to be heavily reliant on electricity as an energy source. Most if not all economies would be dysfunctional and non-existent without adequate electricity. This study focuses on organisational politics and its impact on managerial practices at a national electricity provider in a SADC region, in particular, Zimbabwe’s national electricity provider and specifically aims to provide a conceptual framework for better cognition and minimisation of negative political behaviour, ultimately enhancing electricity generation capacity for the country. The study is presented in article format covering four areas of study as follows:
* Article one identifies the main role-players and their functions in the generation of electrical power at the national electricity providers. The identification of the role-players is literature based and discusses the influences of the role-players in the equation of electricity generation for the economy. A biographical profile of the national electricity provider is compiled by means of an empirical study.
* The second article explores and interrogates employees’ perceptions of organisational politics by employing both theoretical and empirical study focusing on the causes/sources of political behaviour at the national electricity provider.
* The third article investigates the effects of organisational politics at the national electricity provider focusing on the positive and negative effects. The article also employs both a literature and an empirical study.
* The final article provides solutions to the negative effects of organisational politics. It investigates the managerial practices for minimising negative political behaviour through a review of literature as well as undertaking an empirical study.
A sample of 1400 participants was randomly selected from the population of 2210 employees, representing 63.35% of the population. A total of 358 completed questionnaires were returned by the cut-off date. Of the 358, 11 were discarded as they were incorrectly completed, giving an effective response rate of 24.78%. The study employed the statistical software programme SPSS 21.0 for Windows to analyse the data. Various quantitative statistical techniques that suit the doctoral level of research were used to analyse the data. The techniques include:
* Kaiser-Meyer-Olkin (KMO) measure of sampling adequacy;
* Exploratory factor analysis
* Bartlett’s test of sphericity; and
* Cronbach Alpha’s reliability coefficient.
The major findings of the study were:
* The first article identified the main role-players within the national electricity provider’s political environment as: employees, managers; government; and board of directors. Central to the political environment, are diverse goals from each role-player which in most cases is incongruent, giving birth to the political tempo (organisational politics) within the organisation.
* The second article identified four significant factors perceived as contributing to political behaviour at the national electricity provider. The factors are managerial behaviour, poor communication of objectives, unexpected employee behaviour and unhealthy managerial practices. These factors account for a favourable variance of 74.26.
* The third article identified three factors of significance that explain the effects of political behaviour at the national electricity provider. These factors account for a favourable variance of 74.67%, and the factors include positive departmental actions, negative employee actions and personal consequences. * The final article sought to provide measures for minimising negative effects of political behaviour, thus the article identified two factors of importance in minimising negative political behaviour at the national electricity provider. These factors are managerial fairness and managerial participation accounting for 70.11% of the total variance.
Organisational politics, by and large, impedes organisational performance and in the case of the national electricity provider, it retards the power utility’s capacity to generate the much needed electrical power. Thus an integrated organisational strategy is required to successfully harness negative political behaviour into some significant positive factors that can create a conducive work environment that enhances performance ultimately increasing productivity levels. While the findings of the study holds true of the fact that some political behaviour factors have a hand in the national electricity provider’s inability to generate adequate electrical power, further research is needed to substantiate these factors in other regions of the national electricity provider within Zimbabwe as well as in SADC countries. A SADC approach encompassing all the member countries can help reduce negative political behaviour in key organisations such as the national electricity providers and other parastatals. The study concludes by proposing a comprehensive conceptual organisational politics management model (OPMM) which can be used by managers at the national electricity providers to reduce negative political behaviour. / PhD (Business Administration), North-West University, Potchefstroom Campus, 2014
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Organisational politics, organisational support and job satisfaction in an institution of higher educationHlongwane, Minah January 2021 (has links)
Thesis (M. Com. (Human Resource Management)) -- University of Limpopo, 2021 / The purpose of this study was to examine the relationships among organisational politics, organisational support and job satisfaction among 148 participants in a selected institution of higher education in South Africa. Quantitative, descriptive research was conducted to determine if there is a relationship among the three variables of the study. Data collection was done using structured questionnaires. Two groups of respondents participated in the study; and that is the academic staff and administrative staff members from central administration and library. The study established that organisational politics is negatively related to organisational support and have a negative impact on the overall job satisfaction. Based on the findings of the study, recommendations, strengths and potential links for future research are provided.
Key words/concepts: Organisational Politics, Organisational Support, Job Satisfaction.
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The influence of organisational politics on job stress among small and medium enterprises employees in Matlosana Local District.Letshaba, Ralebitso Kenneth 11 1900 (has links)
M. Tech. (Department of Business Administration, Faculty of Management Sciences), Vaal University of Technology. / Apart from the contribution and success of the small and medium enterprises (SMEs) through job creation, poverty alleviation and economic growth, there are still organisational factors such as organisational politics and job stress, which hamper the success of these enterprises. The aim of this study was to examine the influence of organisational politics on job stress among SME employees in Matlosana Local District.
The target population concentrated on SME employees within Matlosana Local District in North West province, with the population size of N=431 respondents. A quantitative approach was applied, with the use of a cross sectional survey (questionnaire) to gather information on general political behaviour (GB), get ahead (GA), pay and promotion policies (PP), time stress (TS) and anxiety (AX). Data analysis was conducted with the use of the Statistical Package for the Social Sciences (SPSS) version 25.0 and the Analysis of Moment Structures (AMOS) version 25.0. A confirmatory factor analysis (CFA) was applied in examining and testing the relationships between observed constructs and their causal latent constructs while Structural Equation Modelling (SEM) was used to test the hypothesised relationships between constructs. The findings of the study revealed that there is a positive and significant relationship between organisational politics and job stress. The findings also emphasised that organisational politics is considered as a hindrance-related stressor that hampers the proper functioning of individual employees. This study concludes that organisational politics are the social ills of every organisation, it is upon the management of the SMEs to apply good human resource management policies to curb the politics. Contrary, if the organisational politics are not managed well, it will result in impacting the job outcomes such as job stress.
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An exploration of processes of mutual recognition in organization development initiatives from the standpoint of a practising consultantWenzel, Eric January 2012 (has links)
What usually goes unaddressed in the consultancy literature is an exploration of how consultants make sense of their contributions in particular when they come to work in politically laden contexts. Resulting conflictual debates with clients and colleagues severely influence how their advice is responded to. Against this background, consultants’ ability to determine and predict future outcomes of their work is hardly problematized. Additionally, consultants are mutually dependent on both colleagues and clients. This dependency underpins power differentials and the struggle which arises when these are contested can often take violent forms, such as misrecognition, humiliation or public shaming. The central argument put forward in this thesis is that tolerating (the potential for) misrecognition and/or for violence when goals are not met or when power fluctuates is an important, yet rarely mentioned, aspect for being recognized as a consultant. These aspects deserve as much attention as the often ideal-typical forms management consulting is said to take in the mainstream management literature because they speak to the irremediably incomplete and rather probabilistic nature of consultants’ advice, and the multiplicity of (often not anticipated or undesired) meanings their work evokes. In order to make sense of the flux and flow of organizational activity, the plethora of responses such activity calls out and its attendant ambiguities are considered and critically reflected upon. The theory of complex responsive processes of relating (Stacey, 2007, 2010; Griffin, 2002; Shaw, 2002), theories of recognition, (Honneth, 1994, 2008; Kearney, 2003; Ricoeur, 2005), Hegelian dialectics and neo-pragmatist thought (Bernstein, 1983, 1991) are provided as non-orthodox views on human organizing. A perspective is proffered which pays attention to the inchoate, ambivalent and indeterminate dimensions of organizing as a way to make sense of how these simultaneously and paradoxically order, regularize, and normalize human activity. Particular attention will be paid to negotiations which take place in microinteractions to exemplify that it is not pre-planned human cooperation but the intermingling of intentions of people who are mutually dependent on one another which paradoxically gives rise to regular population-wide patterns and spontaneous change. To make sense of what these insights mean for a practising consultant a view is offered where our reflections (thought) on our interactions (practice) at once form and are being formed by one another. An attempt is made to move beyond the practice/theory dualism by taking a pragmatist view which claims that thought and action only ever arise together, thus rendering an understanding of consultative intervention in which thought comes before action idealized and rather dubious. It will be argued that the most important contribution consultants can make is to try to stay radically open, and to try to keep on exploring as long as possible the multiplicity of narratives which constitute the differing perspectives of organizational reality.
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