Presently, the United States has yet to achieve the 1991 Intermodal Surface Transportation Efficiency Act's (ISTEA) goal of creating a seamless intermodal transportation system. In addition to the dearth of connections, the nation's poor transportation information systems limit intercity intermodal transportation. Travelers lack awareness of available transportation options and face too many separate portals for trip planning that both consume time and present inadequate information. This paper posits that the creation of an efficient and extensive web-based door-to-door intermodal trip planner can solve these problems. The proposed system will present travelers with a single portal to meet all their trip planning needs. Upon selecting specific trips, travelers can then decide to be directed to operators to make a purchase. The system will include operators from the major modal groups including intercity buses, intercity rail, commuter rail, transit, and airlines. It will also include taxis due to the disjointed nature of the US public transportation system and the need to connect users who are far from stations. The requirements to create this trip planner are explored, including the support systems, potential legal issues, and suitable entities for administration and management. A survey of 39 transportation system users revealed the existence of redundant and inadequate trip planners and that the lack of sufficient information on public transportation options is driving travelers to private vehicles for shorter distances even for those who prefer public means of transportation. Analysis of the costs and benefits of implementing the proposed system is drawn from interviews with key personnel within the transportation industry, and a review of nationwide trip planners in European countries. Finally, a roadmap is presented on how best to implement the system with inputs from both the public and private sector. Recommendations include the establishment of an industry-wide data standard, a national interagency database, and a cooperative structure that entices major players within each mode to participate in the system. Also suggested are incentives from the DOT and interested private sector members to encourage more operators to participate in the system. / Master of Science

Riverside, California, located approximately 55 miles east of Los Angeles, is home to a sprawling population of over 320,000 residents. Previously a citrus farming town, Riverside has evolved into an industrial manufacturing city competing with others of its size. Public transportation in Riverside is deficient compared to larger cities across the United States, with routes taking over 100% longer than personal vehicle routes. A Geographical Information System and qualitative data assessment were used as analysis tools to determine the accessibility of the existing infrastructure. Mapping identified transportation covered areas, while qualitative data examined income levels as a potential factor. Two neighborhood groups, Canyon Crest in the southeast and La Sierra in the northwest, were selected for analysis. La Sierra lacks public transport coverage and has a lower median household income, meaning there is a greater reliance on public transit. Canyon Crest, despite limited public transportation, has a higher median household income, showing the need for broader public transit accessibility beyond lower-income demographics. This study revealed that while transportation infrastructure exists within these neighborhoods, the frequency of bus services falls short, limiting many from using public transit. Addressing these gaps is essential to encourage more residents to use public transportation and reduce reliance on personal vehicles, considering that over 73% of commuters currently drive single-use transport.

p. 1-163 / Submitted by Santiago Fabio (fabio.ssantiago@hotmail.com) on 2013-03-19T18:02:29Z No. of bitstreams: 1 22222.pdf: 1050858 bytes, checksum: ce4219fa73772a7da834a80afb30904e (MD5) / Approved for entry into archive by Tatiana Lima(tatianasl@ufba.br) on 2013-04-03T18:56:07Z (GMT) No. of bitstreams: 1 22222.pdf: 1050858 bytes, checksum: ce4219fa73772a7da834a80afb30904e (MD5) / Made available in DSpace on 2013-04-03T18:56:08Z (GMT). No. of bitstreams: 1 22222.pdf: 1050858 bytes, checksum: ce4219fa73772a7da834a80afb30904e (MD5) Previous issue date: 2005 / Este estudo tem como objeto os consórcios de operação formados por empresas de ônibus no município de Porto Alegre na década de 90. O seu principal objetivo foi o de investigar se os benefícios assegurados pelo modelo de organizações em rede podem ser estendidos aos consórcios gaúchos. De forma secundária, buscou-se caracterizar a estrutura de organização, entender o seu processo de formação e identificar que mudanças sofridas pelo transporte público de Porto Alegre no período 1990-2005 lhes podem ser atribuídas. A pesquisa se desenvolveu com base em fontes secundárias e a partir de entrevistas com informantes-chave do sistema de transporte local, empresários consorciados, gestores públicos e representantes dos trabalhadores do setor. É muito rica a experiência dos consórcios gaúchos, sobretudo nos seus aspectos negociais e institucionais, mas o modelo se traduz, apenas, numa representação imatura ou incompleta do modelo de organizações em rede, não estando pronto a usufruir de todas as suas vantagens, inclusive no que tange à sua manutenibilidade. / Salvador

Thesis (MScEng)--Stellenbosch University, 2013. / ENGLISH ABSTRACT: The importance of transport should not be underestimated. Transport progresses a person’s quality of life: it connects people to one another and provides access to work, services and recreational opportunities. However, post-apartheid South Africa is unfortunately still faced with a legacy of segregation. While the less-privileged, who mostly live at the fringe of Central Business Districts (CBDs), are captive users of public transport, the private vehicle trend, under the privileged, is becoming more evident. This research project thus proposes that a balanced and integrated sustainable transport system be promoted. That is, one that will aid South Africa in growing and improving its general socio-economical status by providing all its citizens with (equal) access to a balanced transport network. It is believed that, if a multimodal system is promoted, the deficiencies of the current heterogeneous non-integrated systems may be overcome. Therefore, if South Africa’s transport network is augmented with a multimodal platform, the nation will be able to move its citizens effectively and efficiently, without jeopardising the economy, social matters and the environment, today and in the future. Moreover, South Africa will also have the necessary stimulus to utilise the already available resources at its disposal by working together as ‘one’. This research project thus stipulates a (generic) sequential approach needed in achieving an integrated (sustainable) public transport system. The goal of this research project is to create awareness of the benefits that may arise from, and the implementation steps required in obtaining, such a multimodal platform. The focus area for researching the proposition made herein is the City of Cape Town’s (CoCT’s) land transport networks. The City has a management facility, with resultant transport data repository, known as the Transport Management Centre (TMC). This TMC is regarded as one of the finest state of the art facilities in the world and the features thereof offer a sufficient base and point of departure for the promotion of a multimodal transport system. By conducting research in this field, the following portraying aspects, needed for the realisation of the proposition made herein, were found. Firstly, in order to obtain an integrated sustainable transport system, the appropriate Intelligent Transport Systems (ITS) need to be integrated. It is believed that, if an intelligent transport scheme, grounded on ITS applications, is advocated, the City will be in the position to more effectively monitor what is going on, to more accurately predict what might happen in the future, and to manage its transport system proactively on an area-wide basis. Secondly, in order to meet the integration requirements imposed by multimodal transport, a centralised database needs to be created. With such a database in place, information sharing across all modes of private- and public land transport, and thus also between the investors or the operators, will be possible. An example of such a database was developed in Microsoft Access and the modes considered therein are: MyCiti, Metrorail and Golden Arrow Bus Service (GABS). The data stored in this database is historic, but the incorporation of real time information was also catered for. Thirdly, it is believed that the success of the City’s transport system, and the development of a multimodal system, is dependent on the provision of an efficient Advanced Traveller Information System (ATIS). The idea is to promote multimodal transport as a convenient transit option by providing travellers with information on journey planning that aims to counteract their reluctance to change. In order to develop such a multimodal Journey Planner (JP), the unimodal networks considered herein were combined into a supernetwork on which Dijkstra’s Shortest Path Algorithm was applied. This algorithm was programmed in Microsoft Excel’s Visual Basic for Applications (VBA) and it incorporates the following user criteria: the origin, the destination, the user’s mode preference, and the user’s optimisation preference of either time or distance. In conclusion, it can be argued that, with information becoming such a vital commodity in everyday life, the catering for informed travellers are the key to successful future transport services. If travellers are informed about the transport networks’ performance, a positive attitude is fostered. Moreover, by providing travellers with information on journey planning, their feelings of uncertainty and fear of the unknown, that are present in (especially) public transport services, may be neutralised. This information will give the public carte blanche to make decisions that give them the perception of having more ‘control over their lives’. Therefore, if a multimodal JP that can be accessed from one portal is created, people’s inclination to acquire more information will be met. And as a result, traversing in an integrated manner may become the norm. / AFRIKAANSE OPSOMMING: Die belangrikheid van vervoer mag nie onderskat word nie. Vervoer speel ’n belangrike rol in die bevordering van ’n persoon se lewenskwaliteit: dit verbind mense met mekaar en verskaf toegang tot die werksplek, diensteverskaffers, en vryetydsbesteding. Post-apartheid Suid-Afrika is egter nog steeds vasgevang in ’n nalatenskap van rasseskeiding. Die minderbevoorregtes, wat meestal aan die buitewyke van die stad woon, is geforseerde gebruikers van openbare vervoer, terwyl die neiging (onder die bevoorregtes) om privaatvoertuie te gebruik, aan die toeneem is. Hierdie navorsingsprojek beveel dus aan dat ’n gebalanseerde, geïntegreerde en volhoubare vervoerstelsel bevorder moet word. ’n Sodanige stelsel sal help om die sosio-ekonomiese status van Suid-Afrika te bevorder. Dít kan net bereik word as alle landsburgers gelyke toegang tot ’n gebalanseeerde vervoernetwerk het. As ’n multimode-stelsel dus bevorder word, kan die tekortkominge van die huidige heterogene, nie-geïntegreerde stelsels oorkom word. Indien Suid-Afrika se vervoernetwerk ’n multimodale platform het, kan die landsburgers effektief en doeltreffend vervoer word sonder om die ekonomie, sosiale aangeleenthede of omgewing, tans en in die toekoms, in gedrang in te bring. Suid-Afrika sal boonop, met so ’n platform in plek, ook die nodige stimulus hê om die bestaande hulpbronne optimaal te gebruik. Hierdie navorsingsprojek verskaf ’n (generiese) in-volgorde-benadering om ’n volhoubare, geïntegreerde openbare vervoerstelsel daar te stel. Die doel is om bewustheid van die voordele wat uit ’n multimodale platform spruit, sowel as die nodige stappe vir die uitvoering daarvan, te kweek. Die fokusarea van die navorsing is die Stad van Kaapstad se land-vervoernetwerke. Die Stad het ’n beheerfasiliteit waar vervoerdata versamel word. Dit staan bekend as die vervoer-beheersentrum (TMC: Transport Management Centre). Hierdie fasiliteit word as toonaangewend in die wêreld beskou. Die kenmerkende eienskappe van hierdie fasiliteit bied verder ook ’n goeie vertrekpunt vir die bevordering van ’n multimodale stelsel. Die navorsing in hierdie veld het die volgende bydraende faktore, wat benodig word om die voorstelling te realiseer, geïdentifiseer. In die eerste plek moet die intelligente vervoerstelsels (ITS: Intelligent Transport Systems) geïntegreer word om ’n geïntegreerde volhoubare vervoerstelsel daar te stel. Indien ’n intelligente vervoerskema, gebaseer op tegnologiese inisiatiewe, aangemoedig word, sal die Stad van Kaapstad in die posisie wees om sy vervoerstelsel pro-aktief te bestuur deur meer effektief te monitor wat aangaan en meer akkuraat te voorspel wat in die toekoms mag gebeur. Tweedens moet daar ’n gesentraliseerde databasis geskep word. Met hierdie databasis sal die nodige integrasievereistes vir ’n multimodale vervoerstelsel, bereik word. Inligting kan dan gedeel word tussen privaat- en openbare landvervoer, asook tussen die beleggers en die operateurs van die verskillende vervoermodusse. ’n Voorbeeld van so ’n databasis is in Microsoft Access geskep en die modusse wat deel daarvan uitmaak, is: MyCiti, Metrorail en Golden Arrow Bus Services (GABS). Die data wat hierin vervat is, is histories, maar daar is vir intydse inligting voorsiening gemaak. In die derde plek is die sukses van die Stad van Kaapstad se vervoerstelsel en die ontwikkeling van ’n multimodale stelsel afhanklik van die daarstelling van ’n effektiewe, gevorderde inligtingsstelsel vir pendelaars (ATIS: Advanced Traveller Information Systems). Die idee is om ’n multimodale vervoerstelsel as ’n gerieflike opsie onder pendelaars te bevorder. Dit kan bereik word deur inligting rakende reisbeplanning aan pendelaars daar te stel. Met die verkryging van sodanige kennis sal die pendelaar se weerstand teen verandering ook afneem. Om so ’n multimodale reisbeplanner (JP: Journey Planner) te ontwikkel, is die eenmodaal-netwerke gekombineer om ’n supernetwerk te skep. Dijkstra se algoritme is op die supernetwerk toegepas. Die algoritme is in Microsoft Excel se VBA (Visual Basic for Applications) geprogrammeer en dit bevat die volgende gebruikerskriteria, nl. die begin- en eindpunt, die gebruiker se modes-voorkeur en die gebruiker se gekose optimeringsvoorkeur van tyd of afstand. Ten slotte kan gesê word dat inligting ’n groot rol in die mens se daaglikse lewe en aktiwiteite speel. Daar kan dus geredeneer word dat die sleutel tot suksesvolle vervoerdienste daarin lê om vir ingeligte pendelaars voorsiening te maak. As pendelaars ingelig is oor die stand van die vervoernetwerk maak dit hul houding meer positief. Verder, as pendelaars ook inligting oor reisbeplanning het, kan dit hul gevoel van onsekerheid en vrees jeens (veral) openbare vervoer teenwerk. Met al hierdie inligting tot sy beskikking kan ’n persoon dus sy eie keuses maak en dit lei daartoe dat die persoon meer in beheer voel. As ’n multimodale JP geskep word, voed dit die mens se begeerte vir meer inligting. En met ’n sodanige JP in plek, kan geïntegreerde pendel moontlik die norm word.

Pagrindinis magistro darbo tikslas – parengti „Statyk ir važiuok“ stovėjimo aikštelių įrengimo pagrindimo metodiką ir pateikti siūlymus dėl tokių stovėjimo aikštelių plėtros Vilniaus mieste. Darbo užduotys – atlikti literatūros šaltinių apžvalgą, išanalizuoti Vilniaus miesto specialiajame plane pateiktus „Statyk ir važiuok“ stovėjimo aikštelių įrengimo variantus, atlikti studentų bei ekspertų nuomonės tyrimus aikštelių įrengimo klausimais, nustatyti, kokios aikštelės yra tinkamiausios, pasitelkus statistinę skaičiavimo metodiką. Šiame darbe taikomi trys statistiniai metodai – SAW , TOPSIS ir COPRAS. Skaičiavimų metu, pagal tam tikrus parinktus kriterijus, apskaičiuojama, kurių iš siūlomų aikštelių įrengimas yra tikslingiausias. Studentų nuomonės tyrimo metu nustatytos devynios tinkamiausios aikštelės, o ekspertų nuomonės tyrimo metu nustatyta po tris tinkamiausias aikšteles periferinėje, vidurinėje ir centrinėje miesto zonose. Gauti tyrimų rezultatai gali būti panaudoti atsižvelgiant į tolesnę aikštelių plėtrą Vilniaus mieste. Darbo tekstine dalį turi sudaryti 78 p., 1–17 pav., 1–16 lent. ir 5 priedai, taip pat turi būti išanalizuoti 34 literatūros ir informacijos šaltiniai. Grafinę baigiamojo darbo dalį turi sudaryti 1 brėžinys: 1. Tinkamiausios „Statyk ir važiuok“ aikštelės Vilniaus mieste M 1:50 000. / The main aim of this masters work is to arrange „Park and ride“ parking spots installation method and to introduce proposals for parking spots development in Vilnius. The main assignment of this work is to analyze literature sources, to analyze "Park and Ride" sites which are listed in "Vilnius city special plan", to organize student and expert opinion survey about the "Park and Ride" sites development, to identify which of the sites are the best for Vilnius city, using multi-criteria analysis. In this job, three methods were used - SAW, TOPSIS and COPRAS. During the counting, several criteria are chosen to prove which site is the bests. In the student survey nine sites were declared as the most appropriate for the Vilnius. In the expert survey, there were three most appropriate sites in every region - periphery, middle city part and the center. The results of the survey can be used for further "Park and Ride" sites development in Vilnius. The work consists of the 78 pages of text, 17 figures 16 tables and 5 annexes as well as analysis of 34 literature and information sources. The graphical part of the thesis consists of 1 drawing: 1. The most appropriate “Park and Ride” sites for Vilnius M 1:50 000.

Service quality and customer satisfaction are becoming increasingly important in today‟s business environment which is characterised by fierce competition between the service providers. In this regard it is very imperative that companies assess themselves by measuring service quality. Consequently, areas of the service with low service quality would be identified and improved. Therefore, this thesis focuses on the effectiveness of SERVQUAL in measuring service quality and reveals the positive impact technology has on customer satisfaction in public transportation. To do this, we developed a questionnaire within the framework of the SERVQUAL dimensions of reliability, responsiveness, assurance, empathy and tangible. With a scale of 1 to 7, respondents of our questionnaire who are users and customers of the public bus companies; Karlstad city bus which we labelled business level 1(B1) and intercity buses like Swebus and Värmland Trafik which we labelled business level 2 (B2) were able to evaluate the service quality of these companies by grading them. Based on the results of our research in which we asked respondents to mention some of the areas of the service process in which they had encountered unfavourable service experiences, we were able to determine the areas of the service process from which the customer complaints came from. We compared these results with the customer complaints received by the management of the public Bus Company and noticed that they were similar. Majority emerged from areas of the service process whereby the customer came in contact with the employees or the service failure could be directly associated with the employee. After comparing these complaints with the results of questions in our questionnaire developed within the framework of the SERVQUAL dimensions, we noticed that those questions with larger GAP 5 implying lower service quality were actually a reflection of the areas of the service process from which customer complaints came from. In this regard, we were able to conclude that SERVQUAL was effective in measuring the service quality in public transportation. In addition, we ranked the questions in the questionnaire and noticed that those areas of the service process whereby the employees and the customers interact (come in contact) or whose service failure can be directly associated with an employee had low grades and ranked below the mean and median of all the questions in the various dimensions, whereas those areas of the service process where technology is used or customers had the opportunity to make use of Self Service Technology ranked above the mean and median. This was a clear indication that technology is a service quality driver and positively impacted customer satisfaction in public transportation.

Neste trabalho é enfocado o problema das densidades urbanas econômicas. É feita uma análise de alguns estudos existentes sobre a questão da densidade urbana ideal, sob o ponto de vista econômico, e avaliada, através de um modelo especialmente desenvolvido, qual a influência do custo do transporte coletivo na definição da densidade ideal. Também são discutidos, ainda que de forma não aprofundada, os limites de densidade populacional suportados pelo homem. As conclusões a que se chega são que as densidades econômicas, sob vários critérios, estão, seguramente, acima de 200 habitantes por hectare e que, os limites humanos situam-se em torno de 500 habitantes por hectare. Esses valores, quando comparados às densidades em torno de 40 habitantes por hectare apresentados pelas cidades médias brasileiras, comprovam a forma irracional com que o solo urbano vem sendo ocupado no país, constituindo, o fato, um dos graves problemas que hoje o Brasil enfrenta. / The issue of economical urban densities is analyzed in this study. Related studies about ideal urban densities under the economic point of view are initially discussed, leading to the development of a model designed to evaluate the influence of urban public transportation on the definition of economical densities. Some considerations about density population limits that human beings can bear are also presented. The results suggest that economical densities are over 200 persons/ha whereas the human limits are around 500 persons/ha. The comparison of these values with the density values of Brazilian medium-sized cities (around 40 persons/ha) shows that the urban land occupation in Brazil is not rational, which is currently a serious problems for the country.

O ônibus é o principal modo de transporte público de passageiros das grandes cidades brasileiras. Ultimamente as redes de transporte público vêm sofrendo modificações estruturais importantes, visando sua melhoria. Esta Dissertação descreve a pesquisa de mestrado que teve como objetivo o estudo de métodos racionais de Roteirização de Ônibus Urbano para a escolha de um método adequado à aplicação nas grandes cidades brasileiras. A revisão bibliográfica dá mais ênfase aos métodos que atendem a esse objetivo e que possibilitam sua aplicação imediata com ou sem modificação. Para se conhecer as diferenças locais em termos de planejamento dos itinerários nas maiores capitais brasileiras, apresenta-se um levantamento feito junto a 11 (onze) órgãos gestores. Comparam-se os procedimentos adotados no Brasil com os adotados nos Estados Unidos e Canadá e escolhe-se o melhor método com base em critérios existentes na literatura. O objetivo principal foi alcançado: o método indicado pode ser aplicado, com algumas modificações concernentes principalmente à coleta de dados. Espera-se que esta pesquisa contribua para a divulgação das técnicas de roteirização baseadas em modelos matemáticos de modo a auxiliar o especialista: (a) na alteração e/ou concepção das rotas (b) na completa reformulação de complexos sistemas de transporte público. / Bus transit is the main urban public transportation mode available in large-size Brazilian cities. Brazilian transit networks have held important structural modifications lately, seeking their improvement. This dissertation describes a master’s research that had as the main objective the study of rational bus transit routing methods. The goal is to choose the best of these methods for application in large-size Brazilian cities. The literature review focused on methods which are addressed to this objective, and that could be used with or without changes for this purpose. A total of 11 (eleven) transit agencies answered a national survey made to identify local differences in the planning techniques used in the largest Brazilian capitals. Procedures adopted in Brazil were compared with the ones applied in the United States and in Canada and one method was then chosen, taken into account evaluation criteria found in the literature. The main objective of this research was reached: the method selected can be applied with some minor modifications concerning mainly the data collection procedure. This research shall contribute for the popularization of mathematical models as routing techniques that could help planners: (a) to design a new bus route and/or to redesign an existing one (b) to completely redesign complex transit systems.

A tese trata da concepção e da implantação do Plano de Curitiba, no período de 1965a 1975. O marco inicial é a elaboração do Plano Preliminar de Urbanismo de Curitiba, um trabalho coordenado pelo arquiteto Jorge Wilheim e executado com a colaboração de uma equipe de arquitetos de Curitiba, grupo esse que dará origem ao Instituto de Pesquisa e Planejamento Urbano de Curitiba (IPPUC), em 1965. Os fatos urbanos resultantes do Plano de Curitiba revelam o desenho de uma estrutura urbana linear que conjuga transporte coletivo com uso do solo multifuncional. A estrutura urbana é tangencial ao centro da cidade, permitindo a transformação da Rua XV de Novembro em área de pedestres. O Plano de Curitiba é identificado como um processo sequencial e um trabalho coletivo, sendo que, para efeito de sistematização, o intervalo temporal é subdividido em dois períodos, notadamente: concepção (1965-1970), e implantação (1971-1975). Concomitante à investigação do Plano de Curitiba, também se objetiva pesquisar o desenvolvimento e as transformações do projeto urbano no após-Guerra, com especial interesse no ambiente intelectual e nos projetos de arquitetura e urbanismo no âmbito do Team 10. O método estipulado divide a pesquisa em duas partes, com investigação sobre a evolução e projeto da cidade moderna no após-Guerra, e a evolução e projeto da cidade de Curitiba, com o objetivo de relacioná-los. Concatenadas com o método, as amostras foram coletadas principalmente em dois arquivos de projetos, no Het Nieuwe Instituut, em Rotterdam - vinculado a uma pesquisa realizada na Delft University of Technology (TU Delft), na Holanda -, e no arquivo da Biblioteca IPPUC, em Curitiba. Como resultado, defende-se a hipótese do Plano de Curitiba como um desdobramento de outro moderno brasileiro. / The thesis is about the conception and implantation of Curitiba\'s Plan, from 1965 to1975. The initial milestone is the elaboration of Curitiba\'s Urban Preliminary Plan, a study coordinated by architect Jorge Wilheim and executed with the collaboration from a team of architects from Curitiba, this group will later start the Institute of Research and Urban Planning of Curitiba (IPPUC), in 1965. The urban facts resulting from Curitiba\'s Plan show the drawing of a linear urban structure, which joins a multifunctional land use with public transportation system. The urban structure is tangential to the city downtown, allowing the renewing of XV de Novembro Street to a pedestrian area. Curitiba\'s Plan is identified as a sequential process and a group work, whereby, for a systematic organization the time gap is subdivided in two periods, notably: conception (1965-1970), and implantation (1971-1975). Simultaneous to the investigation of Curitiba\'s Plan, also aims to research the development and changes of the urban design in the Post-War, with special interest in the intellectual environment and the architecture and urbanism projects in the Team 10 context. The stipulated method divides the research in two parts, with the investigation about the evolution and project of the modern city in the Post-War, and the evolution and project of the city of Curitiba, aiming to relate them. Correlated with the method, the samples were collected mainly from two archives of projects, at Het Nieuwe Instituut, in Rotterdam -related to a research done at Delft University of Technology (TU Delft), in Holland -, and the archives from IPPUC Library, in Curitiba. As a result, the hypothesis of Curitiba\'s Plan as an unfolding of another Brazilian Modern is defended.

Este trabalho apresentou um método de avaliação para sistemas de transporte público de uma cidade e da região metropolitana à qual ele pertence. No caso específico deste estudo, a cidade selecionada foi Fortaleza. A avaliação foi realizada do ponto de vista retrospectivo (1992, 2000 e 2010) e prospectivo (2014), com o propósito de destacar a importância da abordagem para o planejamento da mobilidade sustentável. A pesquisa foi motivada pelos crescentes problemas de mobilidade enfrentados pela população nos últimos anos. Projetos de ampliação da infraestrutura viária, bem como de criação de novos sistemas de transportes públicos são propostos com frequência, mas estes raramente são totalmente implantados ou executados. A estratégia de avaliação se baseia no Índice de Mobilidade Urbana Sustentável (IMUS), criado por Costa (2008). A estrutura do índice envolve 87 indicadores, que visam refletir diferentes impactos e perspectivas da mobilidade. Como o foco do estudo foi o transporte público, foram calculados apenas os 22 indicadores diretamente ligados ao tema. Os pesos da estrutura hierárquica foram redistribuídos para o índice resultante, que passou a ser chamado de IMUS-TP. O valor do índice foi calculado para cada um dos quatro anos do período de análise, de forma a avaliar os respectivos níveis de mobilidade urbana sustentável. Em geral, os resultados mostraram melhorias nos valores dos indicadores ao longo do tempo. Alguns indicadores, no entanto, apresentaram problemas. Isto produziu efeitos negativos sobre os valores do índice encontrados para Fortaleza (IMUS-TP, igual a 0,463) e para a região metropolitana (IMUS-TP-RMF, igual a 0,407) em 2010. Mesmo considerando todos os projetos previstos para 2014, os valores de IMUS-TP e IMUS-TP-RMF deverão chegar a apenas 0,612 e 0,500, respectivamente. Estes valores não são altos, mas eles certamente mostram melhorias no sistema de transporte público. Algumas das melhorias esperadas são: priorização do transporte público, investimentos na integração dos sistemas de transporte, subsídios públicos para o sistema de transporte metropolitano, mais interação entre os sistemas de transporte urbano e metropolitano, e procedimentos eficazes para a atualização dos bancos de dados. Os valores do índice mostram que estas medidas, embora importantes porque melhorarão as condições de mobilidade na cidade de Fortaleza e na região metropolitana, não resolverão definitivamente o problema. / This study introduces a method for the assessment of the public transportation systems of a single city and also of the metropolitan region it belongs to. In the case of this particular investigation, the selected city was Fortaleza, Brazil. The evaluation was conducted for three periods in the past (i.e., the years 1992, 2000, and 2010), and one in the future, which is the year 2014. The purpose was to highlight the importance of the approach for sustainable mobility planning. The growing mobility problems faced by the population in the recent past have been the motivation for this research. Projects for road infrastructure improvement and for the creation of new public transportation systems are frequently proposed, but rarely built or fully implemented. The evaluation approach is based on the Index of Sustainable Urban Mobility (I_SUM or IMUS, in Portuguese) created by Costa (2008). The index framework involves 87 indicators, which are meant to cover distinct impacts and perspectives of mobility. As the focus of the study was on public transportation, only the 22 indicators directly linked to the subject were calculated. The weights of the hierarchical structure were redistributed to the resulting index, which was then called IMUS-TP. The index value was calculated for each of the four years period of analysis, for assessing the respective levels of sustainable urban mobility. In general, the results showed improvements in the values of the indicators throughout time. Some indicators, however, had problems. This had a negative effect on the index values found for Fortaleza (IMUS-TP, equal to 0.463) and for the metropolitan region (IMUS-TP-RMF, equal to 0.407) in 2010. Even considering all projects proposed for 2014, the values of IMUS-TP and IMUS-TP-RMF are expected to reach only 0.612 and 0.500, respectively. These values are not high, but they certainly show improvements in the public transportation system. Some of the expected improvements are: priorization of public transport, investments in the integration of transport systems, public subsidies to the metropolitan transit system, more interaction between urban and metropolitan transit systems, and effective procedures for the update of databases. The index values show that these measures, although important because they will improve the mobility conditions in the city of Fortaleza and in the metropolitan region, will not be able to definitely solve the problem.