La presente investigación busca conocer cuáles son los elementos clave del crecimiento de tres bodegas, describiendo y analizándolas desde la perspectiva de los bodegueros, clientes y proveedores. En este estudio, se toma como base un modelo creado a partir de catorce elementos, teniendo como referencia cuatro teorías que explican los elementos de crecimiento de pequeños negocios, y diversas ramas de la gestión empresarial como Finanzas, Logística, Marketing e Innovación Tecnológica. La aproximación de la presente investigación se realiza mediante el estudio de caso de tres bodegas ubicadas en el distrito de Pueblo Libre, las cuales han tenido un incremento de sus ventas en los últimos dos años, y se han planteado como objetivo seguir creciendo empresarialmente. En consecuencia, la presente investigación realiza el análisis interno de cada bodega seleccionada y del entorno actual en donde se desenvuelven. Luego, a partir de la revisión de la literatura y de la primera validación con expertos, se identifican los posibles elementos clave de crecimiento de los pequeños negocios y/o bodegas, desde una perspectiva teórica y empírica. Posteriormente, se obtienen hallazgos al contrastar las tres perspectivas de los principales actores de la investigación sobre los elementos clave del crecimiento de las bodegas, todos estos finalmente validados por expertos. Como resultado de este estudio, se identificaron los elementos claves para el crecimiento de cada una de las bodegas. Con este conocimiento se busca colaborar con la gestión que los bodegueros deben realizar para continuar creciendo, competir en el mercado y saber adaptarse a las cambiantes necesidades y expectativas de sus clientes. Finalmente, se presentan conclusiones y recomendaciones relativas a consolidar los elementos claves que realmente influyen en el crecimiento de cada una de las tres bodegas, y a mejorar aquellos que, de haber sido adecuadamente gestionados, hubiesen impactado en el crecimiento de las mismas.

El objetivo del presente informe es describir el proceso de incorporación de variables que recogen información sobre violencia en el marco del análisis realizado en un sistema orientado al monitoreo y alerta temprana de conflictos sociales, a partir de la experiencia profesional adquirida en el manejo, supervisión y mantenimiento del “Sistema de Monitoreo de Conflictos” (SIMCO)1, utilizado por la Defensoría del Pueblo del Perú.

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Al concluir mis estudios universitarios de Derecho en la Pontificia Universidad Católica del Perú consideré, como modalidad para optar el grado de abogado, realizar una investigación que signifique un valor agregado al pensamiento jurídico y cuya repercusión sea de utilidad al leitmotiv de mi formación profesional: la persona humana. De esta manera, el desarrollo de la presente investigación, que asume la modalidad de Memoria Profesional porque involucra el desarrollo de mi experiencia profesional en la Defensoría del Pueblo de Perú en la mediación de los conflictos sociales, tiene un pie en la perspectiva de la reflexión y el otro en la acción. Históricamente, el conflicto, la disputa o controversia han sido lo que más han impulsado al ser humano hacia la evolución. En igual sentido se encuentran los conflictos sociales que constituyen espacios de incertidumbre tanto para las personas como para el Estado. Desde que empezó el siglo XXI, el Derecho no es ajeno al impacto del conflicto social que por su complejidad y novedad en la realidad social, constituye un desafío al pensamiento jurídico y a su efectividad.

This work is comprised of two parts: The Inspiration and The Institution. The Inspiration concerns what originated the work—the conception of the idea. It lies within the realm of those things which are timeless. Therefore, it is what gives character to the building of the place or the institution. The inspiration is the beginning. The Institution is the formulation of the work--the "building" of the idea. It is a place crafted with the methods of its time. ln this sense, the institution is circumstantial, and therefore representing the end. However, in its completion there is the reflection of its beginning, its inspiration. What we call the beginning is often the end And to make an end is to make a beginning. The end is where we start from.¹ What inspires this work is the architecture of the ancient communities of the Anasazi. More specifically and fundamentally, the inspiration for this work lies in the phenomenon of geometry and material in these ruins. Further, it is seated in such ideas as concentricity or nestedness and the opening of a wall. These are the ideas which are timeless. This is the beginning and the end. What formulates the work is a school. As an institution of learning, it already constitutes fertile ground for teaching. Therefore, with architecture as the medium, the building can teach about the play of geometry and the use of material. The function of the school is purely circumstantial, and it has little to do with the inspiration. Still, the geometry and material of the place made are founded in the inspiration. Hence, the architecture will continue to be a place for learning regardless of the functions of its past or future. The aspiration of the work is the development of a work of architecture as a place which nurtures the position of learning and as an institution which becomes a revelation of its inspiration. / Master of Architecture

Actualmente, uno de los problemas dentro de la defensoría del pueblo es el limitado seguimiento, monitoreo y evaluación a las recomendaciones defensoriales en diversos casos. Frente a ello, el proyecto de innovación plantea implantar un Sistema de gestión de información a través de metodología ágil Kanban. Por lo que, para llevar a cabo la investigación, se utilizaron documentos oficiales, en particular el “Informe de seguimiento de recomendaciones defensoriales sobre derechos de las mujeres del periodo 2017-2021”, como fuente de datos y entrevistas a funcionarios y directivos de línea. Las limitaciones salariales y el régimen laboral no refuerzan la estabilidad laboral necesarias en la organización. Por otro lado se han identificado seis (06) causas fundamentales que generan esta situación, siendo estas : (i) limitaciones salariales y el régimen laboral no refuerzan la estabilidad laboral necesarias en la organización, (ii) La estimación frente al incremento de responsabilidades y áreas de atención, (iii) La carencia de un sistema de seguimiento efectivo y una infraestructura tecnológica y digital adecuada que facilite la atención ciudadana y refuerce la comunicación interna, (iv) Falta mejora de las habilidades de los funcionarios gubernamentales sobre seguimiento, monitoreo y evaluación, (v) La rotación constante de la administración en las entidades supervisadas, (vi) La resistencia por parte de ciertas instituciones sujetas a supervisión y adopción de las recomendaciones procedentes de la Defensoría. De acuerdo con la problemática y las causas identificados, se realizó una revisión documental y una consulta a expertos para construir el proceso de desarrollo del prototipo. Este prototipo consiste en un sistema que divide el proceso de gestión dentro del organismo mencionado en diferentes etapas: recomendaciones, monitoreo, seguimiento y evaluación. Cada etapa se divide a su vez en subprocesos, representados en el tablero Kanban como “Por implementar”, "En espera de implementación", "En proceso de implementación", "Implementado" y "Evaluado". El Sistema de gestión basado en la metodología ágil Kanban se presenta como una solución prometedora y relevante, ya que ofrece una herramienta visual y ágil que mejora la organización, conocer el estado de ejecución de las intervenciones y actividades, supervisión del avance de las pruebas de caso que violan el derecho a existir libre de violencia de la mujer. Al proporcionar una representación visual clara de las etapas y subprocesos, el tablero Kanban facilita la identificación a simple vista las acciones pendientes, el seguimiento de las intervenciones en curso y la evaluación de las acciones ya implementadas. / Currently, one of the problems within the ombudsman's office is the limited followup, monitoring, and evaluation of the ombudsman's recommendations in various cases. Faced with this, the innovation project proposes to implement a management system through the agile Kanban methodology. Therefore, to carry out the investigation, official documents were used, in particular the "Follow-up report on women's rights defender recommendations for the period 2017-2021", as a source of data and interviews with officials and line managers. The salary limitations and the labor regime do not reinforce the necessary job stability in the organization. On the other hand, six (06) fundamental causes have been identified that generate this situation, these being: (i) salary limitations and the labor regime do not reinforce the necessary job stability in the organization, (ii) the estimate against the increase in responsibilities and attention areas, (iii) The lack of an effective follow-up system and an adequate technological and digital infrastructure that facilitates citizen attention and reinforces internal communication, (iv) There is a lack of improvement in the skills of government officials on follow-up, monitoring and evaluation, (v) The constant rotation of the administration in the supervised entities, (vi) The resistance on the part of certain institutions subject to supervision and adoption of the recommendations issued by the Ombudsman. Based on the problems and causes identified, a documentary review and a consultation with experts were carried out to build the prototype development process. This prototype consists of a system that divides the case management process in the ombudsman's office into different stages: recommendations, monitoring, follow-up, and evaluation. Each stage is further divided into sub-processes, represented on the Kanban board as "To be implemented", "Awaiting implementation", "In the process of implementation", "Implemented" and "Assessed". The management system based on the agile Kanban methodology is presented as a promising and relevant solution, since it offers a visual and agile tool that improves the organization, knowing the state of execution of interventions and activities, monitoring progress in cases that violate women's rights. By providing a clear visual representation of stages and sub-processes, the Kanban board makes it easy to identify pending actions at a glance, track ongoing interventions, and evaluate actions already implemented.

The Pueblo of Laguna in New Mexico maintains a tribal scholarship program to assist students in their pursuit of higher education. This research was initiated to assess from the graduates' perspective how effectively the tribe utilized its subsidized academic capital. The purpose of the study was to identify obstacles, incentives, distractions, or alternative opportunities that Laguna college graduates encountered on their academic paths that influenced their perceptions about working for the tribe. Several challenges were identified that if addressed could profoundly benefit the tribe by increasing the retention of tribal graduates for the professional roles for which they were academically trained. A mixed methods research design was employed to examine why graduates educated with considerable assistance from their tribe were not working for their tribe in the capacity for which they earned degrees. Within this study, both quantitative and qualitative approaches were used to gather, report, and interpret the data. The combined use of a survey as the quantitative method and interviews as the qualitative method provided a balanced view of the perceptions of the Laguna graduates. An analysis of both sets of data indicated that several significant rifts existed between the arenas of tribal professional employment opportunities, college level academic attainment, and the existing secondary school system. Conversely, notions of tribal student loyalty and an intense desire to contribute to community were confirmed. Based on the findings, it was recommended that several critical decisions regarding the future of the Pueblo's higher education priorities be made. Further, it was recommended that the tribe increase their efforts to capitalize on the intrinsic community connectedness demonstrated by the Laguna graduates.

The archaeofaunal remains left by the Ancestral Puebloan people of Goodman Point Unit provides a valuable, yet underutilized resource into pit structure function. This thesis explores temporal changes in pit structure use and evaluates if a final feast occurred during a kiva decommissioning. The results from zooarchaeological analyses of a pithouse and two great kivas suggest that changes in pit structures at Goodman Point mimic the regional trend toward specialization until late Pueblo III. Cross-cultural studies on feasts, southwest ethnographies and previous zooarchaeological work established methods for identifying a feast. The analysis of differences in faunal remains from a great kiva and multiple room block middens imply that the remains in the kiva were from a final feast prior to a decommissioning ceremony and were not fill. Spatially and temporally the great kiva appears to be a unique, specialized structure in the cultural development of the Goodman Point community.

Neste trabalho, parto da última crise política boliviana para mostrar como a forte mobilização social, entre os anos de 2000 e 2005, rompeu com as fronteiras do campo da política institucional. Apesar da ascensão de representantes dos setores indígenas e camponeses, em 2006, a crise política não chegou ao fim. Ela adquiriu novas características. A partir de 2006, os papéis se inverteram: aqueles que haviam sido deslocados do controle do poder político nacional buscavam a desestabilização institucional; enquanto os movimentos sociais, que haviam levado à desestabilização dos governos anteriores, colocavam-se como defensores da nova ordem. Com a superação da crise e o retorno à conjuntura ordinária, as fronteiras do campo foram redefinidas e novos espaços de participação foram criados para os atores indígenas. A redefinição do campo da política institucional veio acompanhada do projeto de criação do Estado Plurinacional, que aponta para o reconhecimento de distintas formas de organizações sociais e políticas existentes dentro do território boliviano. Este trabalho procura explicar igualmente como a rearticulação do campo da política institucional influenciou na reestruturação estatal anunciada. Para tanto, analiso os debates sobre as autonomias indígenas e a criação da autonomia guarani no município de Charagua / The last Bolivian political crisis and the important associated social mobilization, between the years of 2000 and 2005, rendered the boundaries of the institutional politics field fluid. Despite the rising of indigenous and peasants groups in 2006, the political crisis was not overcome. Since 2006, the long standing roles in Bolivian politics have changed: those who had been replaced in control of national political power now tried to disrupt institutional power; the social movements, whose actions worked to destabilize previous governments, now became the defenders of the new order. Once the political crisis of those years was overcome, the boundaries of the field were restructured and new spaces for the participation of indigenous actors were created. The redefinition of the institutional politics field resulted in the creation of the Plurinational State of Bolivia, where different forms of social and political organization that operate in Bolivia are given recognition in the redefinition of the state. This work also aims to shed light on how the reorganization of the institutional politics field has influenced the announced state restructure. With this purpose, I analyse the debates concerning the indigenous autonomies and the experience of the Guarani autonomy in Charagua