Innovation in services has arisen to be a hot topic of today and being innovative serve as a key in staying competitive in most business settings, the service sector is no exception.Although important, service innovation is difficult to measure and the service perspective has been noticeably absent in traditional approaches where innovation measurement has tended to focus mainly on products and production related systems. These measurement indicators fail to capture the diversity and intricacy of innovation processes emerging in service firms, where innovation rarely requires R&D. Until now, a coherent instrument or tool for measuring innovation in a service company has not existed resulting in that research studies on service innovation lag behind those of product innovation. The need for an innovation measurement instrument is obvious as it would not only assist companies in understanding their current innovation practices or capabilities, but would also help clarify what the organization need to focus on to maximize its success. With basis in aforementioned, this study sets out to extend the knowledge regarding factors affecting innovation within the service sector. As a result, a developed and tested questionnaire, suitable for measuring innovation within a service firm is provided and a managerial and theoretical contribution has been made.

According to cognitive theories of anxiety, anxiogenic schemata are a set of beliefs, rules, and assumptions that influence how those with anxiety make inferences and interpret threat. It is hypothesized that each anxiety disorder has a unique anxiogenic schema. This report describes the development of the Cognitive Vulnerability Schemas Questionnaire for Anxious Youth, an instrument used to measure anxiogenic schemata in youth aged 7-17 years old. Factor analyses of the scale demonstrated two empirically distinct and relatively stable dimensions of anxiogenic schema. The two identified factors of anxiogenic schema were: (1) Generalized Anxiety and Social Phobia Schema, and (2) Separation Anxiety Schema. The measure demonstrated good psychometric properties on a range of indices of reliability and validity. Results indicated that scores on the questionnaire subscales predicted anxiety symptomology. Regression analyses showed that both factors were predictors of anxiety symptomology, however did not predict anxiety diagnosis. Significant differences in the Cognitive Vulnerability Schemas Questionnaire for Anxious Youth subscales were demonstrated between patients with clinically significant Generalized Anxiety Symptoms, Social Phobia Symptoms, and Separation Anxiety Symptoms. The implications of these findings for theories of cognitive vulnerability and schema development in youth are discussed. / text

The purpose of this study was to examine attitudes and potential for sorting of food waste at restaurants in the central part of Umeå. The information was gathered through a questionnaire survey and by exploring different sorting methods. The questionnaire was sent to 55 restaurants and 24 of them responded. A majority of the respondents wanted to sort out food waste. 72.8 % believe they have a good or moderate potential to sort out food waste in the future and none of the respondents answered that they believed that they had no means of sorting out food waste. Overall, the restaurants are considered to have good attitudes about sorting food waste. However, this may be because the respondents have a better attitude than those who chose not to respond. The sorting methods were evaluated by reviewing reports written by government agencies and industry associations. Mill systems connected to a tank had the most pros and least cons of the sorting methods, but were expensive to install and required a lot of space. Sorting in individual containers was less expensive and required less space but was considered worse from a working environment standpoint. It seems that a combination of individual containers and a mill system connected to a tank suit most restaurants.

Session ID: TH-A4-3 / Joint 4th International Conference on Soft Computing and Intelligent Systems and 9th International Symposium on advanced Intelligent Systems, September 17-21, 2008, Nagoya University, Nagoya, Japan

Session ID: TH-B1-2 / SCIS & ISIS 2010, Joint 5th International Conference on Soft Computing and Intelligent Systems and 11th International Symposium on Advanced Intelligent Systems. December 8-12, 2010, Okayama Convention Center, Okayama, Japan

No description available.

Electronic commerce is increasingly applied in commercial fields, no exception to construction procurement process. But coming with it, also creates many problems, many of them remain as hot issues for both researchers and stakeholders in industries and have not been solved, though enormous efforts have been offered from different parties involved, among which, ethics in e-commerce enabled construction procurement process stays on top of all. This thesis investigates ethical issues related to the e-commerce application in the construction industry. Research methods used in this study include a thorough literature review, a questionnaire survey, interviews and a case study. These studies were conducted in August 2004. The samples studied in my thesis included a group of 30 experienced construction professionals who were attending a MBA distance learning programme offered by The Hong Kong Polytechnic University in Beijing. Through these studies, various construction ethical issues such as computer ethics and corruption in the e-commerce enabled construction procurement process are thoroughly discussed and patterns of ethical behaviors were identified. Specifically, through the questionnaire and interviews, it was identified that the majority of the respondents (70%) agreed that ethical atmosphere is almost nonexistent in the China construction industry. The majority (78%) also agreed that there was only a little ethical awareness. However, the majority of respondents (51%) believed that there is a positive relationship between ethical behavior and long-term profitability of the company. On the other hand, the respondents' views were divided when judging the relationship between ethical behaviour and short-term profitability as 40% believed the relationship between ethical behaviour and short-term profitability of the company was uncritical, while 43% believed there was a strong relationship between them. The majority of respondents (63%) also confirmed that ethics was never discussed with companies. When asked on the difficulties encountered in developing a strong ethical awareness in the company, respondents cited various reasons including the lack of support from senior management; prevailing trend in the industry, negative impact on long-term and short-term profitability. The majority of respondents (90%) also chose "keep silent" when asked if they spotted unethical behaviors. Finally, the majority of respondents (90%) believed that unethical behaviors increase the cost of procurement by at least 10%. The interviews and case study reinforced the findings and revealed reasons for the ethical behaviors in China construction industry. Based on these findings, this study has proposed several remedial measures in order to prevent unethical behaviors. In addition, scope for further research is also identified.

Existing music questionnaires have shown that postlingually deafened adult cochlear implant (CI) users generally find music to be less enjoyable following implantation. However, they did not investigate, in detail, which factors influence CI users’ music listening enjoyment, nor did they examine the approach a music training program should take. In order to obtain such information, a questionnaire, the University of Canterbury Music Listening Questionnaire (UCMLQ), was developed. The UCMLQ investigated: (i) the effect of implantation on CI users’ music listening enjoyment (determined by comparing the levels of enjoyment experienced post-implantation to prehearing loss, and just before implantation); (ii) the effect of a hearing aid in the unimplanted ear on CI users’ music perception and appreciation; (iii) the effect of timbre on music listening enjoyment whereby respondents will be asked to rate the pleasantness and naturalness of common instruments and voices, and also, give ratings on the instruments’ sound quality based on what they expect these instruments to sound to a person with normal hearing; (iv) whether respondents have a preference for a particular musical style (e.g. Country and Western, Jazz, Classical, etc); (v) whether respondents’ have a preference for, firstly, low-pitched versus high-pitched instruments/voices; secondly, music with instruments-only, voice-only, or both instruments and voice; and lastly, music with smaller number of performers versus greater number of performers; (vi) practical methods or ‘tips’ for enhancing everyday music listening enjoyment were collated; and finally, (vii) respondents were asked for their views and opinions on the content and logistics of a ‘take-home’ MTP for improving their music listening enjoyment. One-hundred postlingually deafened adult CI users, ranging in age from 18 to 88 years (mean = 62.1, SD = 17.1), completed the UCMLQ. All respondents used a Nucleus CI24 implant and the ACE speech processing strategy. Results showed that following implantation, respondents generally found music to be less enjoyable but they also preferred certain types of instruments and music: (i) low-frequency instruments over high-frequency instruments; (ii) certain instruments (e.g. the guitar) over others (e.g. brass instruments); (iii) smaller numbers of performers as opposed to larger numbers; (iv) Country and Western music as opposed to Pop/Rock, Jazz, Classical-small group, and Classical-orchestra; and (v) music with a slow rhythm/beat, and words. A comparison of the ratings given by CI and Hearing Aid (CI+HA) users and CI-only users also revealed that CI+HA users felt that they were significantly more able to follow the melody-line of musical styles, identify these styles, and they also rated musical styles to sound significantly ‘more normal’ than the CI-only users did. However, no statistically significant difference was found between the two groups’ (CI+HA users versus CI-only users) ratings for common instrumental sounds. In regards to respondents’ interest in partaking in a ‘take-home’ music training program (MTP), 54% of respondents stated that they would be interested in undertaking one. Respondents also indicated that the MTP should focus on improving their ability to recognise tunes, in particular, tunes known before implantation, and commonly-known tunes, and the MTP should offer a wide range of musical styles. In addition, training sessions should be of 30- minutes duration, 2 times per week, and the MTP should come in the form of a DVD with subtitles. Overall, this study collected information which not only helps us to better understand CI users’ appreciation of music but also could be used in the shaping and development of a future MTP.

Thesis (D. Min.)--Columbia International University, Columbia, S.C., December, 1994. / Includes bibliographical references (leaves 108-113).

Thesis (M.S.)--University of Wisconsin--Madison, 1970. / eContent provider-neutral record in process. Description based on print version record. Includes bibliographical references.