Diss.

Harmonious employer and employee relations form the basis of a productive long term employment relationship, although not always prescribed by legislation, it becomes imperative for both parties in the employment relationship to strive towards the establishment of primary generic harmonious labour relations conditions. Through empirical research, the study seeks to identify those conditions that employers and employees should observe in order for both parties to maintain a harmonious labour relationship. These conditions, it is suggested, are critical conditions that reduce the manifestation of negative outcomes associated with the inherently conflicting needs of the interacting parties in an employment relationship. The study employed a qualitative method in gathering data, where brainstorming sessions were conducted with labour relations Post Graduate students to identify the initial thirty six conditions, followed by the administration of a qualitative questionnaire to a panel of experts to identify the ten critical harmonious conditions in a labour relationship. / Thesis (MBA) North-West University, Mafikeng Campus, 2011

La gestion de la relation fournisseur - supplier relationship management (SRM) - dans un contexte de globalisation nécessite de la part des entreprises à la fois la sélection de ces fournisseurs à l’échelle internationale - global sourcing - et la mise en œuvre de processus achats adaptés au contexte - international purchasing -. Ce travail de recherche s’intéresse à la relation en se situant résolument du côté du « groupe d’achat » et la question de recherche porte sur les modalités d’ajustement de la relation face à la complexité des situations d’achats à l’international. Le cadre conceptuel mobilisé est le « modèle d’interaction » issu des travaux de l’Industrial Marketing and Purchasing group (Håkansson, 1982). Le dispositif méthodologique s’appuie sur une exploration des pratiques, menée auprès de vingt-trois directeurs achats, qualifiés d’« experts » de l’activité à l’international. Nos résultats ont mis en lumière des modalités prévisibles d’ajustement de la relation, l’apprentissage et le contrôle. Un résultat supplémentaire a émergé de l’investigation : les situations d’achats inattendues: Une nouvelle analyse des entretiens ainsi que trois études de cas de PMI issues de l’échantillon a permis d’approfondir et de caractériser le phénomène « d’inattendu ». Les ajustements nécessaires à apporter dans l’immédiat relèvent alors essentiellement de « l’improvisation ». Les contributions managériales de la thèse soulignent l’importance d’un pilotage bidimensionnel – comportemental et processus - du changement dans une perspective de gestion globale de la relation fournisseur. / Supplier relationship management (SRM) in a context of globalization both the selection of suppliers around the world - global sourcing - and the implementation of procurement process adapted to the context - international purchasing -. This research focuses on the relationship from the side of the "buying group". The research question addressed is how to adjust the relationship, given the complexity of international purchasing situations. The conceptual framework has mobilized the "interaction model" from the Industrial Marketing and Purchasing Group (Håkansson, 1982). The design of the research builds on a methodological exploration of practices conducted nearby twenty-three purchasing managers who can be qualified as "experts" in international business. Our results have highlighted predictable adjustments of the relationship, learning and control. An additional result emerged from the investigation: “unexpected” situations. A new analysis of interviews and three case studies of SME from the sample has led us to strengthen and characterize the phenomenon of "unexpected". Adjustments needed are immediate, so another kind of management is required. That is possible through the concept of "improvisation". Managerial contributions of this thesis emphasize the importance of steering two dimensions of SRM, behaviors and processes.

Mode of access: World Wide Web. / Thesis (Ph. D.)--University of Hawaii at Manoa, 2004. / Includes bibliographical references (leaves 164-167). / Electronic reproduction. / Also available by subscription via World Wide Web / x, 167 leaves, bound 29 cm

Inauguraldiss. Phil.-Hist. Bern, 1991.

Inaug.-Diss. Philos.- hist. Bern, 1992.

Thesis (Ph. D.)--University of Hawaii at Manoa, 2004. / Includes bibliographical references (leaves 164-167).

Thesis (M.S.)--University of Michigan, 1987.

Thesis (M.S.)--University of Michigan, 1987.

<p>Uppsatsen bygger på sex stycken enskilda intervjuer med anställda arbetsledare inom snabbmatsrestaurangbranschen i Värmlands län. Syftet för undersökningen är att belysa vilka arbetstrivselfaktorer det finns för dessa arbetsledare. Vi har bland annat varit intresserade av att titta på relationerna mellan arbetskamrater och vilken roll dessa spelar som en arbetstrivselfaktor. Särskild vikt har lagts vid att förstå var arbetsledarna utvecklar dessa relationer och stärker dess kvalité. Metoden för insamlande av data är av kvalitativ karaktär i form av semistrukturerade intervjuer. Studiens resultat visar att alla intervjudeltagare uppger att de trivs med sitt arbete förbehållet att det finns vissa fysiska och psykiska arbetsmiljöförbättringar som skulle vara av godo. Det främsta argumentet för arbetstrivseln är arbetsledarnas arbetskamrater. Dessa relationer utvecklas delvis på jobbet. Vad vi dock upptäckt är att fritiden till stor del används för att utveckla dessa relationer. Detta föder i sin tur även kvalité i relationerna.</p>