<p>Communication, coordination and cooperation are critical for a successful organization. This master's thesis work presents a literature study of the factors that influence the interface between Research & development and manufacturing functions. Research & development and manufacturing functions rarely share information among each other and rarely combine their skills and knowledge to produce effective and efficient work within organization. This is due to lack of mutual understanding improper communication and coordination among members in the teams. In the late 1990's, competition, Information Technology proliferation, increasing customer demands for better products at shorter lead times emphasized increased need for effective product development. Each function has its specialization and is effective in their domain. Each department has roles and responsibilities to complete given tasks. But they neglect the organizational and management issues and lack the focus where they are a part of a bigger process (i.e. delivering value to customer and making the company successful at the end of the day). The main focus of the thesis is to give deeper knowledge on communication and coordination between Research and Development and manufacturing. This is achieved by review of the articles, analysis and finally synthesis of literature to develop constructs and analysis models. This will help to understand the factors and its interaction. The factors identified are individual responsibilities, artefacts and system or domain understanding, communication idea, control and role distribution, teams, accessibility and arena for personal meetings and finally overall leadership.</p><p>Each factor has its own and unique contribution to success with in the organization. These factors are interrelated and dependent on one another. Artefacts understanding deals with some actions and steps has to be taken in order to executive the give tasks, individual role plays an important role in what sense he\she will contribute to the team as well as to the organization. Even active responsibilities must understand the system or domain and quickly adjust to the environment and get practice on it. Teams are essential tool in any organization, working together creates creative problem solving,  improves effective of communication, improves development skills and ability of an individual, mutual understanding and cooperation among group members all will constitute to the teams. Finally teams are the critical building blocks of an organization. The model developed needs further testing through empirical evidence to increase its validity.</p>

Communication, coordination and cooperation are critical for a successful organization. This master's thesis work presents a literature study of the factors that influence the interface between Research &amp; development and manufacturing functions. Research &amp; development and manufacturing functions rarely share information among each other and rarely combine their skills and knowledge to produce effective and efficient work within organization. This is due to lack of mutual understanding improper communication and coordination among members in the teams. In the late 1990's, competition, Information Technology proliferation, increasing customer demands for better products at shorter lead times emphasized increased need for effective product development. Each function has its specialization and is effective in their domain. Each department has roles and responsibilities to complete given tasks. But they neglect the organizational and management issues and lack the focus where they are a part of a bigger process (i.e. delivering value to customer and making the company successful at the end of the day). The main focus of the thesis is to give deeper knowledge on communication and coordination between Research and Development and manufacturing. This is achieved by review of the articles, analysis and finally synthesis of literature to develop constructs and analysis models. This will help to understand the factors and its interaction. The factors identified are individual responsibilities, artefacts and system or domain understanding, communication idea, control and role distribution, teams, accessibility and arena for personal meetings and finally overall leadership. Each factor has its own and unique contribution to success with in the organization. These factors are interrelated and dependent on one another. Artefacts understanding deals with some actions and steps has to be taken in order to executive the give tasks, individual role plays an important role in what sense he\she will contribute to the team as well as to the organization. Even active responsibilities must understand the system or domain and quickly adjust to the environment and get practice on it. Teams are essential tool in any organization, working together creates creative problem solving,  improves effective of communication, improves development skills and ability of an individual, mutual understanding and cooperation among group members all will constitute to the teams. Finally teams are the critical building blocks of an organization. The model developed needs further testing through empirical evidence to increase its validity.

Efter att den valda organisationen genomgått en större omorganisering är den idag välmående. Omorganiseringen innebar nedskärning av personal och nedläggning av produktion. Efter omorganisationen kvarstod arbetsuppgifter, projekt och roller utan resurser. Organisationen befinner sig inte längre i överlevnadsfasen men organisationen har inte stannat upp för att stabiliseras efter överlevnadsfasen. Att stabilisera organisationen innebär att arbeta vidare med utveckling av ledarskapet, kommunikationen, processer och projekt i förbättringsområdet rollfördelning. Under studien blev det möjligt att genomföra sju intervjuer, två observationer och dokumentinsamling. Rollfördelningen innebär att medarbetarna går in i varandras områden eller arbetsuppgifter trots att det finns processer som visar avgränsningarna mellan de olika områdena. Det skapar otydliga roller, avgränsningar mellan arbetsområden och kommunikationsbrist. I studien presenteras en kartläggning av den valda organisationens nuläge och förbättringsförslag samt implementeringsplan. / After the chosen organization has undergone a major reorganization, it is well-being today. The reorganization involed cuts in personnel and closure of productions. After the reorganization, tasks, projects and roles were left without resources. After the organization, it is prosperous today. The organization is no longer in the survival phase, but the reorganization has not stopped to stabilize after the survival phase. Stabilizing the organzation requires leadership, communication, projects and processes for the role-sharing improvement area. During the study, it was possible to conduct seven interviews, two observations and document collection. The distribution of roles is about revealing that employess go into each other's areas or tasks despite the processes that show the boundaries between the different areas. It creates unclear roles, boundaries between work areas and communication shortages. The study presents a survey of the selected organization's current situation and improvement proposals as well as implementation plan.

Выпускная квалификационная работа состоит из введения, трех частей, заключения, библиографического списка и приложений. В теоретической части представлены: литература, касающаяся оценки эффективности и ее применения на уровне Многоуровневой маркетинговой компании. В практической части представлены: исследовательские инструменты, использованные для проведения исследования: социологический опросник и три психологических теста, а также результаты всех упомянутых инструментов, анализ результатов и выводы. На основе полученных данных были разработаны предложения для обеспечения эффективного измерения производительности и плавного продвижения в рейтинге лидеров InCruises’. В заключение подводятся итоги в соответствии с поставленными задачами. / The final qualifying work consists of an introduction, three parts, a conclusion, a bibliographic list, and appendixes. The theoretical part presents: the literature relative to performance evaluations and its application at the level of a Multi-Level Marketing company. The practical part presents: the research tools used to conduct the study: a sociological questionnaire and three psychological tests and findings of the all the mentioned tools. Based on the data obtained, proposals have been developed to ensure an effective performance measurement and a smooth progress at InCruises’ leadership ranks In conclusion, the results are summed up in accordance with the tasks set.