Thesis (Ph. D.)--University of Rhode Island, 2006. / Typescript. Includes bibliographical references (leaves 128-148).

De senaste decennierna har vårt samhälle allt mer präglats av omorganisationer. Detta väckte ett intresse hos författarna att undersöka hur arbetstillfredsställelsen påverkas av detta. Valet föll på Försäkringskassan då denna organisation ständigt genomgår förändringar, det kan gälla lagändringar och andra större förändringar som den stora omorganisation Försäkringskassan genomgått de senaste två åren. Syftet med vår uppsats var att undersöka hur Försäkringskassans anställda upplevde sin arbetstillfredsställelse i samband med den senaste stora omorganisationen. Vi använde oss av en kvantitativ datainsamling med ett deskriptivt syfte, vi genomförde en enkätundersökning med i huvudsak frågor i VAS-skala. Studien genomfördes på ett utav Försäkringskassans Lokala Försäkringscenter (LFC) i region Nord. Urvalskriteriet var en anställningstid på minst fem år. Undersökningsdeltagarna var 26 stycken, varav fyra män, deltagarna hade en medelålder på 52,2 år. Resultatet visade på en förhållandevis hög arbetstillfredsställelse bland undersökningsdeltagarna. Vi drog slutsatsen att detta hade samband med det stora stöd respondenterna upplever sig ha fått av enhetschefer och arbetskamrater.

De senaste decennierna har vårt samhälle allt mer präglats av omorganisationer. Detta väckte ett intresse hos författarna att undersöka hur arbetstillfredsställelsen påverkas av detta. Valet föll på Försäkringskassan då denna organisation ständigt genomgår förändringar, det kan gälla lagändringar och andra större förändringar som den stora omorganisation Försäkringskassan genomgått de senaste två åren. Syftet med vår uppsats var att undersöka hur Försäkringskassans anställda upplevde sin arbetstillfredsställelse i samband med den senaste stora omorganisationen. Vi använde oss av en kvantitativ datainsamling med ett deskriptivt syfte, vi genomförde en enkätundersökning med i huvudsak frågor i VAS-skala. Studien genomfördes på ett utav Försäkringskassans Lokala Försäkringscenter (LFC) i region Nord. Urvalskriteriet var en anställningstid på minst fem år. Undersökningsdeltagarna var 26 stycken, varav fyra män, deltagarna hade en medelålder på 52,2 år. Resultatet visade på en förhållandevis hög arbetstillfredsställelse bland undersökningsdeltagarna. Vi drog slutsatsen att detta hade samband med det stora stöd respondenterna upplever sig ha fått av enhetschefer och arbetskamrater. / Presentation gjord 3/6-2009.

Patienter kommer till akutmottagningar med stora variationer av sjukdomar, skador, ålder och psykologiska tillstånd. Arbetet på akutmottagningen är ofta mer inriktat på de medicinska aspekterna av omvårdnad. Det är patientens upplevelser av omvårdnaden som fungerar som en bedömning av hur bra omvårdnaden utförs. Syftet med denna studie är att beskriva patientens upplevelser av omvårdnaden på akutmottagningen. Den metod som använts är en litteraturöversikt av tolv artiklar med kvalitativ eller kvantitativ metod. Studien resulterade i tre huvudkategorier som patienterna upplevde som omvårdnad. Huvudkategorierna var: Kommunikation mellan vårdgivare och vårdtagare, sjuksköterskans professionalism och vårdmiljön. Resultatet visar även att patienter har olika behov av omvårdnad, beroende på hur sjuka eller skadade de är. Det är dock viktigt att utgå från varje patients livsvärld för att kunna erbjuda en personligt anpassad omvårdnad vilket skapar en trygghet för patienten. Studien visar även att det i framtida studier finns ett behov av att klargöra hur patienters upplevelser av omvårdnaden på akutmottagningen relateras till hur skadade och sjuka patienterna är. / Patients arrive at emergency departments with large variations of diseases, injuries, age and psychological states. The work at the emergency department is often more focused on the medical aspects of nursing care. It is the patient´s experiences of the care that act as an estimation for how well the care is performed. The aim of this study is to investigate the patient’s experiences of care at the emergency department. The method used is a literature review of twelve articles which have a qualitative or quantitative approach. The study resulted in three major categories that patients experienced as caring. The categories were: communication between caregiver and caretaker, the nurse´s professionalism and the care environment. The results of this literature review also showed that patients have different needs of care depending on how sick or hurt they are. It is however important to build on each patient's life world to offer a personalized care which creates a sense of security for the patient. The study also shows that future studies needs to clarify how patients' experiences of care in emergency departments are related to the injured and sick patients are.

ASSESSING JOB SATISFACTION AND EMOTIONAL INTELLIGENCE IN PUBLIC SCHOOL TEACHERS Brandy Cobb May 2004 63 Pages Directed by: Dr. William Pfohl, Dr. Steven Wininger, and Dr. Reagan Brown Department of Psychology Western Kentucky University The professional field of education has been particularly vulnerable to the retention of public school teachers. Teachers in today’s educational system face excessive expectations and demands such as increased accountability, lack of available resources, lack of parental support and involvement, negative student attitudes, low status of the profession, and low paying salaries (Meek, 1998; Tye & O’Brien, 2002). As a result of these demands, many teachers experience job dissatisfaction. According to Colbert and Wolff (1992), 50% of new teachers drop out of the profession during the first five years. The recent works of Daniel Goleman (1995, 1998) proclaim that individuals’ emotional intelligence is a predictor of on the job success and job satisfaction. There appears to be no studies conducted on emotional intelligence and teacher job satisfaction to date. To look at this phenomenon in the realm of teachers, this study asked teachers to complete a demographic survey, the BarOn EQ-i Self Report Scale, and the Job Descriptive Index. One hundred and one teachers were asked to complete these forms and 101 surveys were completed and returned. Data analyses revealed that emotional intelligence does play a role in how teachers perceive their overall job satisfaction based on self-report measures. The present study did support the hypotheses that emotional intelligence was correlated with years of teaching experience and job satisfaction. Suggestions for further research are discussed.

Using findings from a statewide study of satisfaction and retention of 294 direct-care staff in 39 assisted-living facilities (ALFs) in Georgia, this study examines the effect of sociodemographic, job, and attitudinal characteristics on overall job satisfaction and its various dimensions. The results show age has a negative effect on promotion satisfaction. Whites are more satisfied than non-whites with overall job, work, supervision, and pay. Urban workers are less satisfied with overall job, supervisor, coworker, promotion, and pay than their rural counterparts. Education negatively affects coworker satisfaction. Workers with children are less satisfied with supervisor relationships, and pay than childless persons. Pay is positively associated with pay satisfaction. Perceived workload is negatively associated with overall job satisfaction and each of its dimensions. Finally, perceived autonomy is positively associated with promotion satisfaction. The results of this study emphasize the need for new strategies to improve job satisfaction among workers in ALFs.

I dagens samhälle riktas fokus på individens välbefinnande och olika metoder för att uppnå detta såväl privat som inom yrkeslivet. Emotionell intelligens (EI) har genom tidigare forskningsresultat visat sig ha ett positivt samband med livstillfredställelse, vilket är en komponent i individens subjektiva välbefinnande (SWB). Denna studie syftade till att utforska relationen mellan EI och livstillfredställelse med hänsyn till demografiska bakgrundsvariabler som ålder, kön, etnicitet, studietid och civilstånd. Deltagare var 101 högskolestudenter inom vårdande, pedagogiska, sociologiska och psykologiska studieinriktningar. Deltagarna besvarade självskattningsskalor utifrån instrument om EI (TMMS) och livstillfredställelse (SWLS). Resultatet visade ett positivt samband mellan EI och livstillfredställelse, särskilt vad gäller EI-förmågorna tydlighet och hantering av emotioner, emellertid kunde inte demografiska bakgrundsvariabler visa något betydande samband med livstillfredställelse. Fortsatt framtida forskning är viktig för att vinna djupare kunskaper om hur välmående kan uppnås för människor i olika livssituationer.

The purpose of this study is focus on the relationship among the sense of calling, workload and work satisfaction. Using police officers as the research subject, this study also intends to discuss the concept and the importance of the sense of calling. The results of this study show that older and married male, with longer tenure and higher ranking, seem to display higher degree of the sense of calling. Furthermore, the results also indicate that the sense of calling is positively related to work satisfaction, and surprisingly, is positively related to workload as well, which may imply the opposite sides of the influences of the sense of calling. Considering the strong link among the sense of calling, workload, and work satisfaction, it is believed that the sense of calling might play a critical role in the working context. Also, the concept of the sense of calling may differ from the previous illustration under the Chinese culture and in the specific occupational context, i.e. police; therefore, it should be worth to discuss in the future studies.

An investigation of the relationship between corporate sponsorship activities and human resource constructs was conducted through an online questionnaire with employees of a southern U.S. energy provider. Specifically, three sponsorship-related constructs, fan identification with a sponsored sport property, employee involvement with the sponsorship, and employee attitude toward the sponsorship were hypothesized to be positively related to employee organization identification and job satisfaction. Social identification theory (SIT) provided the theoretical foundation of this study. Through a series of hypotheses, the three sponsorship-related constructs were hypothesized to exert both direct and indirect effects on employee organizational identification and job satisfaction. Testing the process of missing data for approximately 80 of the total 427 respondents showed that data was missing at random (MAR). Thus, missing data values were imputed using regression techniques available in AMOS 16.0 software. Structural equation modeling (SEM) was employed to evaluate the path of predicted relationships. Assessment of the measurement model fit for the entire model showed that all but one indicator, for involvement with the sponsorship, loaded on latent variables as expected. In addition to comparing the results of the SEM analysis of the imputed data set (n = 427) to the data set with only complete responses (n = 308), a random sample (n = 200) was also analyzed, in order to assess the impact of sample size on fitting the data to the models. A competing models approach to SEM analysis showed that four nested models differed only marginally on a couple goodness-of-fit indices. The principle of parsimony was thus utilized to select and evaluate the fit of the appropriate model. Evaluation of the hypotheses showed that fan identification and involvement with the sponsorship did not exert direct effects on employee organization identification and job satisfaction, but did influence these human resource constructs in an indirect manner. Additionally, an unpredicted, indirect relationship between organization prestige and job satisfaction was also established. Lastly, theoretical and managerial implications are discussed, along with the identification of several recommendations to guide future research relating corporate sponsorship with the internal audience.

The main purpose of this research is to investigate the job satisfaction for Personnel staffs of courts in R.O.C. Also, this research is to compare with the degree of influence of the personnel staffs¡¦ job satisfaction on different background variables. Personnel staffs¡¦ personal background is defined as independent variables and job satisfaction for Personnel staffs is defined as dependent variables. And independent variables are divided into two parts, personal characters and job characters. Personal characters are included such as sex, age, education level, marriage and job characters are included such as degrees of courts, level of courts, seniority, position, and grade. Dependent variables include job itself, salary, promotion and assess , supervisor¡¦s leadership style , human relationship ,working environment, and social status. A questionnaire survey on job satisfaction for Personnel staffs of courts in R.O.C. is conducted by a well-developed "Questionnaire of job satisfaction for Personnel staffs of courts in R.O.C," through cluster sampling. The survey data was then dealt and analyzed by statistical methods, such as descriptive statistics, t-test, one-way ANOVA, and the Scheffe¡¦s approach afterward. The results of the research are listed as follows¡G 1. In overall aspect, the job satisfaction of personnel staffs in of courts in R.O.C is satisfied. 2. In each aspect, personnel staffs have fair job satisfaction regarding to human relationship, supervisor¡¦s leadership style, working environment, social status, salary, job itself. On the other hand, personnel staffs have lowest job satisfaction regarding to promotion. 3.In personal characters, there is significant difference among sex, education level, marriage, and there is no significant difference among age. 4. In job characters, there is significant difference among degrees of courts, level of courts, position, and there is no significant difference among seniority and grade. Finally, provide suggestions to higher authorities by the result of this research.