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Redes sociais de desenvolvimento : um estudo quantitativo sobre alunos de MBA / Developmental network : a quantitative study about MBA studentsKishore, Angeli 10 October 2006 (has links)
Nas últimas três décadas, o conceito de mentoria evoluiu em virtude das mudanças econômicas e do mercado de trabalho em todo o mundo. Diminuiu-se a estabilidade econômica e de emprego e aumentou-se a turbulência do mercado de trabalho, levando à noção de empregabilidade. A carreira que antes era organizacional passa a ser entendida como carreira sem fronteiras, que diz respeito à carreira que transcende as fronteiras de uma única organização. Da mesma forma, o conceito de mentoria tradicional evolui para o de redes sociais de desenvolvimento, um conceito totalmente atual no mundo e inovador no contexto brasileiro, no qual esta dissertação de mestrado se embasa, daí a importância desse estudo. A perspectiva das redes sociais de desenvolvimento pode ser entendida como relações de apoio ao desenvolvimento, advindas tanto de dentro como de fora das organizações, em que há participação de vários níveis hierárquicos e de múltiplas relações entre pessoas, ao mesmo tempo e em qualquer momento da carreira. O aprendizado entre as partes, nesse relacionamento, é mútuo e recíproco e as funções oferecidas são as de carreira e psicossociais. Os objetivos centrais deste estudo são verificar as associações entre a diversidade de redes sociais de desenvolvimento e satisfação no trabalho, entre o número de desenvolvedores e satisfação no trabalho e entre as funções de mentoria (de carreira e psicossocial) e satisfação no trabalho. Realizou-se um estudo quantitativo, por meio da aplicação de questionário, sendo analisado por meio da técnica correlação R de Pearson, como forma de se alcançar o objetivo desta pesquisa. A população consistiu em alunos de MBA da FIA, com uma amostra de 265 alunos. Constatou-se, pelas análises dos resultados, a confirmação das hipóteses nulas. Ou seja, para a amostra dos alunos de MBA da FIA, concluiu-se haver baixas correlações entre diversidade das redes sociais e satisfação no trabalho; entre número de desenvolvedores e satisfação no trabalho e, finalmente, entre funções de mentoria (de carreira e psicossocial) e satisfação no trabalho. Além dos resultados acima, foram observadas fortes correlações entre as funções de carreira e psicossocial, para as arenas Trabalho, Família e Amigos, Professores e Comunidade levando à reflexão acerca da qualidade dos relacionamentos interpessoais na cultura brasileira e da relevância da questão do ser humano integral, vista na teoria. Estes resultados sugerem que as redes sociais de desenvolvimento possivelmente sofrem uma grande influência dos aspectos culturais de cada país, o que merece ser estudado futuramente. / Over the last three decades, the concept of mentoring has evolved due to economic and market changes all over the world. Economic and employment stability faded away and were gradually replaced by the turmoiled markets, leading to the notion of employability. The career as organizational career turned out to be understood as boundaryless career, referring to the career that overtakes the boundaries of a single organization. In this way the traditional concept of mentoring was substituted by developmental network, a current concept worldwide and innovative in the Brazilian context. The developmental network perspective can be understood as the relations that support the development of the person, emerging from within or without the organizations with the participation of several hierarchical levels and multiple relationships, at the same time and at any moment of the career. In this relationship, learning is mutual and reciprocal the career and psychosocial functions are provided. Thus, the central objectives of this work is to verify the existence of association between the developmental network diversity, friends, family, teachers, community and work, and their different mentoring functions (career and psychosocial ones) and work satisfaction. A quantitative study was conducted, by means of the application of a questionnaire, which was analyzed by descriptive statistics and pearson correlatin, so as to achieve the objective of this research. The population was composed by FIA MBA students, using a sample of 265 individuals. From the analysis of the data, the null hypothesis was confirmed. This means that, for the sample of FIA MBA students studied in this work, it was found low correlation between network diversity and work satisfaction; between number of developers and work satisfaction; and between mentoring functions (career and psychosocial) and work satisfaction. In addition to these results, it was found high correlation between career function and psychosocial function for work, family and friends, teachers and community arenas, bringing up the possible influence of the Brazilian culture and the human being in his totality. The results of this work suggest a possible influence of the country´s culture in the developmental network, and it deserves further studies.
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Redes sociais de desenvolvimento : um estudo quantitativo sobre alunos de MBA / Developmental network : a quantitative study about MBA studentsAngeli Kishore 10 October 2006 (has links)
Nas últimas três décadas, o conceito de mentoria evoluiu em virtude das mudanças econômicas e do mercado de trabalho em todo o mundo. Diminuiu-se a estabilidade econômica e de emprego e aumentou-se a turbulência do mercado de trabalho, levando à noção de empregabilidade. A carreira que antes era organizacional passa a ser entendida como carreira sem fronteiras, que diz respeito à carreira que transcende as fronteiras de uma única organização. Da mesma forma, o conceito de mentoria tradicional evolui para o de redes sociais de desenvolvimento, um conceito totalmente atual no mundo e inovador no contexto brasileiro, no qual esta dissertação de mestrado se embasa, daí a importância desse estudo. A perspectiva das redes sociais de desenvolvimento pode ser entendida como relações de apoio ao desenvolvimento, advindas tanto de dentro como de fora das organizações, em que há participação de vários níveis hierárquicos e de múltiplas relações entre pessoas, ao mesmo tempo e em qualquer momento da carreira. O aprendizado entre as partes, nesse relacionamento, é mútuo e recíproco e as funções oferecidas são as de carreira e psicossociais. Os objetivos centrais deste estudo são verificar as associações entre a diversidade de redes sociais de desenvolvimento e satisfação no trabalho, entre o número de desenvolvedores e satisfação no trabalho e entre as funções de mentoria (de carreira e psicossocial) e satisfação no trabalho. Realizou-se um estudo quantitativo, por meio da aplicação de questionário, sendo analisado por meio da técnica correlação R de Pearson, como forma de se alcançar o objetivo desta pesquisa. A população consistiu em alunos de MBA da FIA, com uma amostra de 265 alunos. Constatou-se, pelas análises dos resultados, a confirmação das hipóteses nulas. Ou seja, para a amostra dos alunos de MBA da FIA, concluiu-se haver baixas correlações entre diversidade das redes sociais e satisfação no trabalho; entre número de desenvolvedores e satisfação no trabalho e, finalmente, entre funções de mentoria (de carreira e psicossocial) e satisfação no trabalho. Além dos resultados acima, foram observadas fortes correlações entre as funções de carreira e psicossocial, para as arenas Trabalho, Família e Amigos, Professores e Comunidade levando à reflexão acerca da qualidade dos relacionamentos interpessoais na cultura brasileira e da relevância da questão do ser humano integral, vista na teoria. Estes resultados sugerem que as redes sociais de desenvolvimento possivelmente sofrem uma grande influência dos aspectos culturais de cada país, o que merece ser estudado futuramente. / Over the last three decades, the concept of mentoring has evolved due to economic and market changes all over the world. Economic and employment stability faded away and were gradually replaced by the turmoiled markets, leading to the notion of employability. The career as organizational career turned out to be understood as boundaryless career, referring to the career that overtakes the boundaries of a single organization. In this way the traditional concept of mentoring was substituted by developmental network, a current concept worldwide and innovative in the Brazilian context. The developmental network perspective can be understood as the relations that support the development of the person, emerging from within or without the organizations with the participation of several hierarchical levels and multiple relationships, at the same time and at any moment of the career. In this relationship, learning is mutual and reciprocal the career and psychosocial functions are provided. Thus, the central objectives of this work is to verify the existence of association between the developmental network diversity, friends, family, teachers, community and work, and their different mentoring functions (career and psychosocial ones) and work satisfaction. A quantitative study was conducted, by means of the application of a questionnaire, which was analyzed by descriptive statistics and pearson correlatin, so as to achieve the objective of this research. The population was composed by FIA MBA students, using a sample of 265 individuals. From the analysis of the data, the null hypothesis was confirmed. This means that, for the sample of FIA MBA students studied in this work, it was found low correlation between network diversity and work satisfaction; between number of developers and work satisfaction; and between mentoring functions (career and psychosocial) and work satisfaction. In addition to these results, it was found high correlation between career function and psychosocial function for work, family and friends, teachers and community arenas, bringing up the possible influence of the Brazilian culture and the human being in his totality. The results of this work suggest a possible influence of the country´s culture in the developmental network, and it deserves further studies.
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A quantitative study of an employee satisfaction index : an investigation of a South African company.Govender, Vasudevan. January 2005 (has links)
Globalisation is occurring at a fast and accelerating rate. Over the past decade foreign direct
investment has grown three times faster than world trade and four times faster than world
output.
Over the past quarter century the number of countries operating without exchange controls
affecting the import of goods and services has increased more than five fold. These
developments have led many organizations to assume that the historical cultural differences
which existed between the territories in which they operate are less marked, and less
important than they once were.
As the markets for their goods and services becomes increasingly global, so too do the
needs and aspirations of the employees who produce and deliver these goods and services.
Companies increasingly structure themselves around global business units rather than
national organizations, and seek to enhance employee commitment to and identification
with the goals and objectives of transnational units rather than the traditions and bonds of
bounded country fiefdoms.
Technological innovation, new product markets and a diverse workforce have increased the
need for companies to re-examine how their training practices contribute to learning.
The need for globalisation emanates from the quest of organisations for larger market share,
low cost production and sourcing of skilled workforce. Ethical consideration and work
practices must result in the greatest good for the largest number of people.
Employment practices must therefore respect the basic human rights of privacy, due
process, consent and free speech. Finally managers must treat employees and customers
equitably and fairly. / Thesis (MBA)-University of KwaZulu-Natal, 2005.
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Development emotional intelligence for increased work engagement, organisational commitment, and satisfaction with work lifeHerman, Carl R. 03 1900 (has links)
Thesis (MComm)--Stellenbosch University, 2013. / ENGLISH ABSTRACT: Highly competitive organisations are aware that their competitive edge lies within their
human capital. In order for such organisation to stay ahead investing in best practices
regarding people management and development is of paramount importance. In recent times,
work engagement has been empirically linked to many positive organisational outcomes
(Bakker, Demerouti, & Verbeke, 2004; Salanova, Agut, & Peiro, 2005; Schaufeli, Taris, &
Bakker, 2006a). However, research on practical organisational interventions, aimed at
increasing work engagement, is scant.
Engaged employees often experience positive emotions (Bakker & Demerouti, 2008). Happy
people are more sensitive to opportunities at work, more outgoing and helpful to others, more
confident when interacting with others and more optimistic when taking on challenges.
According to Bakker, Schaufeli, Leiter, and Taris (2008) engagement not only stems from job
resources, but from personal resources as well. Building on Fredrickson’s (2000) Broad and
Build theory of positive emotions, it is argued in this study that Emotional Intelligence (EI) is
a personal resource that has not been studied in relation to work engagement. EI refers to the
capacity to effectively perceive, express, understand and manage emotions in a professional and
effective manner at work (Palmer & Stough, 2001). EI regulation abilities (e.g. emotional
management and control) help increase individuals’ coping and / or resilience when more
positive affect is experienced, according to Fredrickson’s Broad and Build theory, and should therefore be a particularly important personal resource for the enhancement of work
engagement. The development of EI has progressively been gaining positive momentum and
various studies have provided empirical support to suggest that EI can be developed
(Dulewicz & Higgs, 2004; Fletcher, Leadbetter, Curran, & O’Sullivan, 2009; Gardner, 2005;
Gorgens-Ekermans, 2011; Nelis, Quoidbach, Mikolajczak, & Hansenne, 2009; Slaski &
Cartwright, 2003). By using the Swinburne University Emotional Intelligence Test (SUEIT)
theoretical framework, it is argued that by developing emotional recognition and regulation
abilities, specifically that of emotional management, employees would be better able to
manage their positive and negative emotions, thereby improving their positive psychological
state at work, which should increase their level of engagement. It is furthermore argued that
increased EI will also affect other positive organisational outcomes, such as organisational commitment and satisfaction with work life. To this end, an EI training intervention
programme was implemented and evaluated within an international courier company based in
Cape Town, South Africa. A controlled experimental design (two-group pre- and post-test design) was utilised for the
research. The EI training programme was evaluated in terms of its effect on EI, work
engagement, organisational commitment and satisfaction with work life. A second objective
of the study was to investigate and replicate previous research on the interrelationships
between the constructs in the study within a South African sample. The total sample
consisted of 35 full time employees. Three assessments were conducted (one week before
the start of the intervention, immediately after the completion of the training, and two and a
half months thereafter) The findings of the study demonstrated limited empirical support for
the notion that EI training could improve levels of EI. Although definite trends to suggest this
were evident in the data, the results were not statistically significant. Empirical evidence
further suggested partial and weak support for work engagement and satisfaction with work
life levels increasing as a result of the intervention. Unfortunately no support for
organisational commitment levels improving as a result of the training was found. In terms of
exploring and replicating the interrelationships between the constructs in the study,
favourable results were found. Significant positive relationships emerged between all the
related constructs. The results, however, need to be interpreted in terms of the limitations that
were identified for this study. The results suggest that more research is required in this
domain. / AFRIKAANSE OPSOMMING: Hoogs kompeterende maatskappye is bewus daarvan dat hul vlak van mededingingheid
grootliks opgesluit lê in hul menslike hulpbronne. Vir sulke organisasies om vooruitstrewend
te wees, is die beleging in menseontwikkeling en bestuur van uiterste belang. Empiriese
navorsing oor werknemerbetrokkenheid toon dat dit verband hou met baie positiewe
organisatoriese uitkomste (Bakker, Demerouti, & Verbeke, 2004; Salanova, Agut, & Peiro,
2005; Schaufeli, Taris, & Bakker, 2006a). Navorsing oor praktiese organisatoriese
intervensies om werknemersbetrokkenheid te verhoog, is egter skaars.
Werknemers met hoë werknemerbetrokkenheid ervaar gereeld positiewe emosies (Bakker &
Demerouti, 2008). Gelukkige werknemers is meer bewus van geleenthede, is meer sosiaal en
hulpvaardig, meer selfversekerd in sosiale omstandighede, en meer optimisties wanneer hulle
gekonfronteer word met uitdagings. Volgens Bakker, Schaufeli, Leiter, en Taris (2008) spruit
werknemersbetrokkenheid nie net voort uit werksbronne nie, maar ook vanuit persoonlike
hulpbronne. Na aanleiding van Fredrickson se (2000) “Broaden and Build” teorie oor
positiewe emosies word daar in hierdie studie geargumenteer dat Emosionele Intelligensie
(EI) ‘n persoonlike hulpbron is, wat nog nie in verwantskap met werknemersbetrokkenheid
bestudeer is nie. EI verwys na die kapasiteit om emosies binne die werkskonteks te kan
herken, verstaan en bestuur op ʼn professionele en effektiewe wyse (Palmer & Stough, 2001).
EI reguleringsvaardighede (bv. emosionele bestuur en beheer) bevorder individue se hanteringsvaardighede en veerkragtigheid wanneer meer positiewe emosies ervaar word.
Volgens Fredrickson se “Broaden and build” teorie behoort dit dus ʼn belangrike persoonlike
hulpbron te wees wat tot verhoogde werknemersbetrokkenheid kan lei. Positiewe
voortuitgang in studies oor die ontwikkeling van EI bestaan tans en verskeie studies het tot
dusver wetenskaplike steun verskaf vir die verwagting dat EI ontwikkel kan word (Dulewicz
& Higgs, 2004; Fletcher, Leadbetter, Curran, & O’Sullivan, 2009; Gardner. 2005; Gorgens-
Ekermans, 2011; Nelis, Quoidbach, Mikolajczak, & Hansenne, 2009; Slaski & Cartwright,
2003). Deur gebruik te maak van die Swinburne Universiteit Emosionele Intelligensie toets
(die SUEIT) se teoretiese raamwerk, word daar geargumenteer dat die bevordering van
emosionele herkennings- en reguleringsvermoë, spesifiek emosionele bestuur, werknemers se
vermoë om hulle eie positiewe en negatiewe emosies te bestuur, behoort te verbeter. Dit sou ʼn verbeterde positiewe sielkundige toestand by die werk tot gevolg kan hê, wat tot verhoogde
werknemersbetrokkenheid kan lei. Daar word ook aangevoer that verhoogde EI ook ander
positiewe organisatoriese uitkomste, soos organisatoriese toewyding en satisfaksie met
werkslewe, positief sal affekteer. Gevolglik is 'n EI opleidingsprogram geïmplementeer en
geëvalueer in ‘n internasionale afleweringsmaatskappy wat gebaseer is in Kaapstad, Suid
Afrika.
‘n Beheerde eksperimentele ontwerp (twee-groep voor- en natoetsontwerp) is gebruik in
hierdie navorsing. Die EI opleidingsprogram is geëvalueer in terme van die effek op die EI,
werknemerbetrokkenheid, organisatoriese toewyding en satisfaksie met werkslewe. ’n
Tweede doel stelling van die studie was ook om die verwantskappe tussen die konstrukte te
ondersoek en vorige navorsing in die verband binne ʼn Suid-Afrikaanse steekproef te
reproduseer. Die totale steekproef het bestaan uit 35 permanent aangestelde werknemers.
Drie assesserings het plaasgevind (een week voor die aanvang van die intervensie, direk na
die afhandeling van die opleiding, en twee en ‘n half maande daarna). Die bevindinge van die
studie het beperkte empiriese bewyse verskaf vir die aanname dat EI opleiding wel EI vlakke kan bevorder. Alhoewel daar duidelike tendense was wat dit suggereer in die data, was die
resultate nie statistiese beduidend nie. Die empiriese bewyse het verder slegs gedeeltelike en
swak ondersteuning verskaf vir die aanname dat werknemerbetrokkenheid en satisfaksie met
werkslewe verbeter het as gevolg van blootstelling aan die intervensie. Geen bewyse dat
organisatoriese toewydingsvlakke verbeter het as gevolg van blootstelling aan die intervensie,
is gevind nie. Gunstige resultate aangaande die verwagte verwantskappe tussen die
konstrukte in die studie is gevind. Positiewe, betekenisvolle verwantskappe tussen al die
konstrukte word gerapporteer. Die resultate van die studie behoort binne die konteks van die
beperkinge wat vir hierdie studie geïdentifiseer is, interpreteer te word. Die resultate toon dat
meer navorsing in hierdie domein benodig word.
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Evaluating job satisfaction and job insecurity within an Engineering, procurement and construction (EPC) firm in South AfricaWentzel, Colleen Bernadette 09 1900 (has links)
The construction industry is an important player in the economy of South Africa and therefore job satisfaction and existence of job insecurity of employees in this sector needs to be researched (Thwala & Monese 2008:2). This study comprises a literature review and an empirical study on job satisfaction and job insecurity and its prevalence in an engineering, procurement and construction (EPC) company in South Africa. This study provides insight on whether employment status, that is, contract versus permanent, has any impact on levels of job satisfaction and job insecurity of construction employees. Quantitative research, using the survey method, was used for the empirical portion of the study. All employees of the EPC company were surveyed and included workers permanently employed as well as employees employed through labour brokers, that is those on contract. The EPC company in this study employs staff in various categories, such as section managers, engineers, project managers and site employees. The total population included 145 employees of whom 41 were permanent employees and 104 were employed through labour brokers. The response rate was 39 per cent.
Conclusions emanating from the research questions identified marginal differences in the reported levels of job satisfaction and job insecurity for both permanent and contract employees. Contract employees reported slightly higher job satisfaction and job insecurity levels when compared to permanently employed counterparts. The value of this study lies in the fact that no research has been conducted on job satisfaction and job insecurity and its prevalence in the EPC sector in South Africa. This study provided insight into whether employment status - contract versus permanent - had an impact on the reported levels of job satisfaction and job insecurity of employees at an EPC company.
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讀者對臺南市立圖書館行銷之滿意度研究---以兒童服務為例 / A Study of Readers’ Satisfaction with the Marketing of The Tainan Municipal Library------On the Basis of Children's Service.張琳雅, Chang, Lin-Ya Unknown Date (has links)
本研究透過文獻探討,對圖書館行銷進行瞭解,進而對國內外公共圖書館所舉辦的兒童服務之狀況深入探討,並選擇臺南市立圖書館(以下簡稱南市圖)為研究對象,以參加南市圖兒童推廣服務的家長為調查對象,就研究結果提出具體的建議以作為臺南市立圖書館往後在實施行銷活動與兒童服務時的參考,希望藉由良好的圖書館行銷,吸引臺南市民,建立起圖書館與市民之間良好的溝通管道,使圖書館成為臺南市民生活中不可缺少的生活必需品,創造市民與圖書館之間的雙贏局面。
本研究採用問卷調查法以及訪談法方式,問卷調查臺南市立圖書館的兒科館、南區、東區與安南區分館等四分館進行問卷調查。訪談則包含南市圖館長與推廣組組長。研究結果呈現(一)、與孩童一同參與活動之家長,其職業影響到館的次數;(二)、參與南市圖兒童服務的兒童與家長,對於南市圖未來兒童服務的期許有所出入;(三)、南市圖在施行圖書館行銷時並未運用圖書館行銷規劃;(四)、南市圖活動資訊能見度不高,造成讀者被動;(五)、南市圖在設計兒童推廣活動時較少引入圖書館利用教育之概念;(六)、南市圖並未充分與國民中小學合作,以推廣兒童服務;(七)南市圖未來仍須繼續開發圖書館行銷通路。
本研究建議南市圖應針對館員多舉辦以兒童服務為主題之行銷研習營。而未來南市圖仍須以兒童意見為主,以設計圖書館兒童服務內容,並且仍須積極推動以讀者為導向的圖書館行銷活動,定期發函至臺南市各國中小學,將訊息公布至學校公佈欄與學校圖書室中,同時加強家長的圖書館利用教育,多善用網路資源,以求迅速、無時差的傳播資訊。 / This study plans to set up and understand library marketing through the document discussion , and then serve and investigate to children’s service of the domestic and international public libraries with the concentiation on the Tainan Municipal Library , and the parents participating in its children’s extension service. Concrete suggestions are offered from the result of study in the hope of attracting the attenting of the people of Tainan city, and setting the good communication channel between the library and citizens with good library marketing.It is also hoped to make the library become indispensable to the people of Tainan city, and create the integrated situation between the citizens and the library.
This study adopts the investigation method through the questionnaires and interviews.The questionnaires are undertaken in the four districts of The Tainan Municipal Library ,and the interviews are director of The Tainan Municipal Library and the chief of its Extension Department.
There are six results of the study.First, parents participating in the activity with children together will have an influence over the rate of the library visits. Second, children who participate in The Tainan Municipal Library’s children’s service have different expectations of the The Tainan Municipal Library’s children’s service from their parents.Third,the Tainan Municipal Library has not used the library marketing plans in its marketing implementation. Fourth, the visibility of activity information of The Tainan Municipal Library is not so obvious, that its readers are passive. Fifth, the designs of the extensuon of children’s activities in the future need to have pluralism and the introduction of the conception of service marketing the library utilization education. Sixth, the children of The Tainan Municipal Library must have more conceptions with middle and primary schools. Seventh, the Tainan Municipal Library must continue to develop the library marketing channels.
This study suggests that the public library should develop a set of its children own marketing ways, in order to promote the satisfaction in children service sponsor more marketing camps with themes on the children service.In the future, the Tainan Municipal Library still need to focus on children's needs as developing the content of children’s service, and marketing must still be readers-oriented, notify regularly all middle and elementary schools with the marketing-related unformation and have such information announced on the school and its library bulletin boards. Furthermore, the library utilization education should be reinforce to parents, at the same time and the network resources should be more properly need so as to make the necessary information transmitted rapidly without any time gap.
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Client work, job satisfaction and work environment aspects in human service organizations /Jönsson, Sandra. January 2005 (has links) (PDF)
Diss. (sammanfattning) Lund : Lunds universitet, 2005. / Härtill 3 uppsatser.
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電視記者工作滿足程度與離職意願及行為的關聯性分析盧聖芬, LU SHENG-FEN Unknown Date (has links)
民國八十二年有線電視開放開始,新的有線電視新聞台紛紛成立,在這些電視新聞媒體工作的文字記者就有將近350人之多。而有線新聞專業電視台在競爭環境下,往往不願意培養內部的員工升遷,而是向外界挖角,因此電視台跳槽風氣盛,員工反而在內部晉升管道很小。過去國內的研究並沒有真正針對電視記者進行過全面廣泛的研究,筆者欲以本身的工作經驗結合學術研究,找出電視記者光鮮亮麗的外表下,工作滿足的程度如何影響他們的離職行為。
在本研究中,電視新聞從業人員是指在無線及有線電視台新聞部門工作的文字記者。本研究參考Spector發展的JSS量表,配合台灣電視新聞人員實際的工作狀況,並依據Alderfer(1972)發展的ERG工作滿足理論,採用下列36個題項,並將負面題項修正為正向題項來測量電視新聞人員的工作滿足程度,研究對象共約三百人左右進行普查,回收後有效問卷為229份。
本研究發現,大部分受訪者認為電視新聞工作是有挑戰性、工作有意義、可以在工作中獲得成就、喜歡現在的工作;但大部分電視記者對福利、薪資與升遷機會感到不滿意。而且本研究發現,從事新聞工作年資或在目前工作機構越久,越不滿意薪水與升遷機會,越認為工作自主性較低,對組織尊重程度也越低。
薪資越高的電視記者其離職意願與行為越高,可能因為薪資高的電視記者更想追求進一步的成就,例如升遷、更高的挑戰性,所以其離職意願和行為也會較高。有一半以上的電視記者工作滿足程度低,對離職後尋找替代性工作也沒有信心,雖然受訪者目前不太可能離職,但是離職意願卻很高,本研究建議,電視台內部應該有暢通的加薪與升遷管道,重新檢視新聞價值,合理的福利與工作時數等,才能避免新聞界人才流失的危機。
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