Caregivers of children with autism will likely meet with many school professionals once their children become school-aged. These meetings can be intimidating for caregivers who are unfamiliar with special education terminology and protocol, and caregivers may feel ineffective when communicating with school personnel. The purpose of this study is to describe a training curriculum to teach caregivers ways in which to communicate during meetings with school professionals, including the kinds of questions to ask/statements to make and when to ask or make them. A detailed overview of the training procedures, the participants, and the outcomes are described here. Preliminary data suggest the training produced increases in communication skills and that caregivers found the training effective and useful.

Bank Account Abstract The thesis deals with the payment account agreement from the European and Czech national legislation point of view focusing on specific issues resulting from European directive 2014/92/EU (a. k. a. PAD) and the implementation of those institutes in the Czech Legislative Act No. 370/2017 Sb. The thesis is divided into two parts, whereas the first part includes theoretical introduction to the subject of the payment account agreement while the second part deals with particular four selected issues related to the payment account agreement resulting from PAD. In the first chapter of the first part the historical background of the concept of bank account or precisely payment account existence is outlined together with theoretical conclusions of different approaches towards this concept in current legal environment. Second and third chapter provide overview of relevant legislation passed on Czech national and European Union level. Effective and enforceable regulations alongside with some of the ineffective ones that are or have been substantially significant for formation relationships between bank account users and payment services providers providing bank accounts to users are part of the provided overview. The second part is divided into four chapters, each of them analysing one of the...

When it comes to cloud services, security has many a times been the hot topic. This has been especially relevant within the payment card industry and the secure handling of payment card data. The Payment Card Industry Security Standards Council (the council) was formed in order to ensure a global enhancement of payment card data. The council has issued requirements that all companies that handle payment card data are obliged to follow. However, the council has become much more strict as of recently, creating an urgency to become compliant. Thus, cloud service providers (CSP) have constructed standardized, PCI DSS compliant products so as to relief such customers. Since this emerging market is somewhat new, this thesis has researched how CSPs should relate to products within that market and the potential customer base. The case study for this research was conducted at Tieto, an IT service company, and its standardized, PCI DSS compliant product TiCC. The study collected empirical data in the form of qualitative interviews as well as quantitative telephone interviews with companies within the payment card industry. The study came to the conclusion that there is a demand that is not being met within the payment card industry related to products that aid organizations to become PCI DSS compliant. Standardized products have been constructed so as to fit financial customers while overlooking the demand of another large customer base, retail. Additionally, the products are being tweaked and features are being added, thus providing customization. CSPs are striving for both standardization as well as customization, something that has been considered counterproductive. The existing demand is thus not met with the current supply in the market, which has both multiple competitors and heterogeneity in market demand. The above mentioned thus leaves room for market seizure, to create own rules and thus making all competitors irrelevant. A potential way of doing that is through mass customization by standardizing higher levels of cloud computing.

This thesis addresses the issue of adopting cloud computing in two aspects. The first being the procedure of choosing a commonality that constitutes the base of comparing the most appropriate cloud platform from identified parameters. The second being to find constraints of adopting cloud computing related to the commonality. This commonality was identified in form of a process that portrayed characteristics which made it suitable for identifying parameters and comparing two cloud platforms (Azure and AWS). The comparison of platforms based on the parameters; lock-in, standardization and data security led to conclusive remarks that discouraged any further effort on comparing cloud platforms. Lack of standards and lock-in that cannot be avoided are traits of the unfitting environment the cloud platforms constitute. Furthermore, it was concluded that the adoption constraints are first priority when it comes to adopting cloud computing. Instead of choosing the cloud platform with least amount of constraints, it is recommended to firstly focus on the adoption constraints. / Avhandlingen tar upp frågan om att införa molntjänster i två aspekter. Den första är proceduren att välja en gemensam nämnare som utgör basen för jämförelse av den lämpligaste moln plattformen. Den andra är att hitta begränsningar relaterat till införandet av molntjänster i samband med den gemensamma nämnaren. Denna gemensamma nämnare identifierades i form av en process inom en IT-avdelning som skildrar egenskaper vilket gjorde den lämplig för att hitta parametrar och jämföra två molnplattformar (Azure och AWS). Jämförelsen av plattformar baserades på parametrarna; lock-in, standardisering och datasäkerhet. Brist på standarder och lock-in som inte kan undvikas är egenskaper av den opassande miljön som molnplattformarna utgör. Dessutom drogs slutsatsen att de nämnda begränsningar är av första prioritet när det gäller att införa molntjänster. Istället för att välja en molnplattform med minsta möjliga begränsningar, är rekommendationen att först fokusera på begränsningarna.

Cloud computing brought flexibility, scalability, and capital cost savings to the IT industry. As more companies turn to cloud solutions, securing cloud based services becomes increasingly important, because for many organizations, the final barrier to adopting cloud computing is whether it is sufficiently secure. More users rely on cloud storage as it is mainly because cloud storage is available to be used by multiple devices (e.g. smart phones, tablets, notebooks, etc.) at the same time. These services often offer adequate protection to user's private data. However, there were cases where user's private data was accessible to other users, since this data is stored in a multi-tenant environment. These incidents reduce the trust of cloud storage service providers, hence there is a need to securely migrate data from one cloud storage provider to another. This thesis proposes a design of a service for providing Security as a Service for cloud brokers in a federated cloud. This scheme allows customers to securely migrate from one provider to another. To enable the design of this scheme, possible security and privacy risks of a cloud storage service were analysed and identified. Moreover, in order to successfully protect private data, data protection requirements (for data retention, sanitization, and processing) were analysed. The proposed service scheme utilizes various encryption techniques and also includes identity and key management mechanisms, such as "federated identity management". While our proposed design meets most of the defined security and privacy requirements, it is still unknown how to properly handle data sanitization, to meet data protection requirements, and provide users data recovery capabilities (backups, versioning, etc.). / Cloud computing erbjuder flexibilitet, skalbarhet, och kapital kostnadsbesparingar till IT-industrin. Eftersom fler företag vänder sig till moln lösningar, trygga molntjänster blir allt viktigare, eftersom det för många organisationer, det slutliga hindret att anta cloud computing är om det är tillräckligt säkert. Fler användare förlita sig påmoln lagring som det är främst pågrund moln lagring är tillgängligt att användas av flera enheter (t.ex. smarta telefoner, tabletter, bärbara datorer, etc.) påsamtidigt. Dessa tjänster erbjuder ofta tillräckligt skydd för användarens privata data. Men det fanns fall där användarens privata uppgifter var tillgängliga för andra användare, eftersom denna data lagras i en flera hyresgäster miljö. Dessa händelser minskar förtroende molnleverantörer lagring tjänsteleverantörer, därför finns det ett behov av att säkert migrera data från en moln lagring till en annan. Denna avhandling föreslår en utformning av en tjänst för att erbjuda säkerhet som tjänst för molnmäklare i en federativ moln. Detta system gör det möjligt för kunderna att säkert flytta från en leverantör till en annan. För att möjliggöra utformningen av detta system, möjliga säkerhet och risker integritet av ett moln lagring tjänst har analyserats och identifierats. Dessutom att man framgångsrikt skydda privata uppgifter, dataskydd krav (för data retention, sanering och bearbetning) analyserades. Den föreslagna tjänsten systemet utnyttjar olika krypteringsteknik och även inkluderar identitet och nyckelhantering mekanismer, såsom "federerad identitetshantering". Även om vår föreslagna utformningen uppfyller de flesta av den definierade säkerhet och integritet krav, är det fortfarande okänt hur korrekt hantera data sanering, för att uppfyller kraven för dataskydd och ge användarna data recovery kapacitet (säkerhetskopior, versionshantering osv.)

This diploma thesis deals with support of quality increasing process at social service provider in Domov pro seniory, Zahradní Město in Prague. The theoretical part intercepts a development of social services in context of social and legislative changes, theoretically deals with spheres which relate with change management process i.e. quality of social services, organizational culture and conflicts. With use of qualitative and quantitative methods was followed process of main aim filling of thesis i.e. quality increasing of provided social service. By focus group method was verified successfulness of planned process in praxis of social service provider. Final part of thesis contains my reflection of process from process participant view and from managerial practice view. I also give out my vision of further organization progress shortly. Considering to results of research evaluative phase it is possible to say that main aim of thesis i.e. quality increasing process of provided social service was fulfilled. It is possible to note that partial aims of diploma thesis were successfully fulfilled too i.e. describe action research process, define process pillars and barriers. KEY WORDS Quality Increasing Process, Change, Key Worker, Quality, Social Service Provider, Action Research, Organizational Culture.

This dissertation answers three research questions: "What differences and similarities exist among neighborhood associations in the United States, Japan, and Seoul, South Korea?," "What are the civic roles of neighborhood associations in apartment complexes in Seoul, South Korea?," and "What factors promote neighborhood associations to play civic roles in urban governance?" To answer the first question, this research analyzes the purposes, governance structures, roles, and legal substance of neighborhood associations by reviewing previous studies, public and legal documents, court cases in the U.S., and by conducting interviews. To answer the second and the third questions, a 2016 survey, "Understanding the Roles of Neighborhood Associations in Urban Governance" was conducted with 154 representatives of neighborhood associations in Seoul. Social capital theory, government failure theory, and third party government theory were used to create hypotheses that test proposed relationships about neighborhood interactions, community characteristics, and the civic roles played by neighborhood associations. The findings show that neighborhood associations have adopted several roles including service provider, partner in public service delivery for local government, and advocate for residents in urban governance. The findings also show that social capital created by neighborhood interactions and community characteristics facilitates neighborhood associations to play civic roles in urban governance.

Traditional transport companies usually focus on achieving economies of scale in supply chain management. At the same time, the managers of transport companies aiming to achieve sustainability often do not consider the barriers needed to overcome to achieve a sustainable supply chain. However, due to the increasing demand for sustainable products and business methods, sustainable supply chain management increasingly plays a crucial role in changing and diverting the focus on environmental, social and economic impact. Transport companies around the globe are increasingly aiming to reduce carbon emissions and eliminate biodiversity loss. The sustainability issues with transport in supply chain management have been a critical field of research for decades, and with the integration of technology, new ways of achieving sustainability are possible. This thesis analyses a phenomenon using multiple cases to investigate the barriers transport companies face to adopting IoT. Also, it deals with how communication service providers might be able to offer solutions to the barriers presented in this thesis.  A qualitative method has been used to approach the research topic. The findings will represent the ways of achieving a more efficient and sustainable supply chain, particularly in the transport sector. Interviews were conducted with multiple industry experts. The study aims to identify the barriers to adopting IoT, which can create a sustainable supply chain for transport companies. The results emphasise the barriers transport companies have to deal with internally and externally. Internally a company might struggle to strategise an infrastructural investment, train the existing workforce, and collaborate knowledge share among different departments. Externally, transport companies or communication service providers (CSP) will face limited resources, stakeholders' investment in the IoT ecosystem, demand for IoT and sustainable supply chain, privacy issues, compatibility issues and lack of skilled labour.

Выпускная квалификационная работа (магистерская диссертация) посвящена исследованию финансово-экономического обоснования инвестиционных решений по размещению линий связи на рынке интернет-услуг. Предметом исследования выступает экономическая выгода способов размещения линий слаботочных сетей в многоквартирных: жилых домах интернет-провайдерами. Основной целью магистерской диссертации является теоретическая и практическая оценка ситуации проведения линий слаботочных сетей с экономической точки зрения, а так же разработка финансово-выгодных методов доступа к размещению оборудования интернет-провайдеров. В заключении обозначены рекомендации и по финансово-выгодному совершенствованию способов установки оборудования слаботочных сетей интернет - провайдеров. / Final qualifying work (master's thesis) is devoted to the study of financial and economic justification of investment decisions on the placement of communication lines in the market of internet services. The subject of the study is the economic benefit of ways of placing low-current lines in apartment buildings by internet providers. The main purpose of the master's thesis is а theoretical and practical assessment of the situation of low-current network lines from an economic point of' view, as well as the development of financial and cost-effective methods of access to the placement of' equipment of internet providers. In conclusion, the recommendations on the financial and profitable improvement of methods of installation of equipment of low-current networks of internet providers are outlined.

Background  Global warming caused by greenhouse gas emissions necessitates a decrease in carbon emission caused by the truck transport industry. To combat the threat of global warming, goals are being set up on a global, national and corporate level. These goals are putting pressure on logistics service providers to decrease the emissions within the truck transport industry. Implementation of green practices is found to be especially challenging within heavy truck transport due to weight and distance of the transport characteristics. In order to achieve emission reductions, logistics service providers are dependent on the alignment with their transport buyers, known as shippers to implement green logistics practices. Purpose The purpose of this study is to identify challenges and enablers for sustainable green transitions within heavy truck transports among shippers and logistics service providers. The study formulates two research question to help achieve the purpose, these questions are focused on challenges and enablers among both shippers and logistics service providers.  Method The study employs an explorative research approach in a multiple case study setting. Three configurations of shipper-LSP relationships are studied and analyzed through thematic analysis, the researchers also conducted a cross-case analysis to compare and identify similarities and differences between the cases in order to draw conclusions.  Conclusion A green transition within the heavy truck transport sector face numerous challenges. The challenges include a high dependency on vehicle development, lacking infrastructure, alignment issues between shippers and logistics service providers and trade off dilemmas. In order to overcome the issues findings, suggest that shippers and LSPs should focus on creating shared goals in order to facilitate implementation of green logistics practices and mitigate the challenges.