Background Corporate Social Responsibility (CSR) has been an important concept for decades. Since then, it has gradually become one of the standard business practices. Due to a vast stream of amelioration about the concepts and practices, CSR has grown and expanded its focus to a global scope. The research study is particularly focused on coffee shop companies in Vietnam. It is stated that Vietnam is one of the two major coffee exporting countries in the world. Coffee is one of the traditional beverages in Vietnam as a consequence of the influence of the French colonial period. In the vortex of globalization, a lot of new concepts have raised, such as the CSR concept, sustainability. So, to keep pace with the changes in the world, Vietnam cannot be out of that growth circle.   Purpose The purpose of this thesis is to examine and identify the importance of Corporate Social Responsibility in developing the reputation of coffee shop companies in Vietnam. Method A Qualitative Research study was conducted in order to fulfill the purpose and research question of the study. The qualitative data was collected through semi-structured interviews. These interviews were carried out from both the customers and coffee shop companies in order to get the best results. Conclusion The findings from our research showed the series of advantages that CSR activities bring to a company, especially in terms of improving reputation in the industry of coffee shops. Even though this is seen as a new topic in Vietnam, many companies are adopting and putting more attention on it.

The main goal of the diploma thesis is to propose new innovative solutions leading to the improvement of the company's information system as well as the implementation of new solutions and innovations, in order to maximize the turn-over and market value of the company. The theoretical part is focused on the definition and characteristics of the development of the solved issue, including units dealing with information systems, analysis of information systems and database systems themselves. The subject of my own work is the characteristic of Zawmark Plus, the analy-sis of the internal and external environment of the company, financial analysis, analysis of the company's information system and its components, evaluation of analyzes and concepts of the proposals themselves for the improvement of the information system. Suggestions for IS improvement based on analyzes can be used and implemented in other companies with a similar business model. In its own part, the possible complications associated with the implementa-tion of new proposals are summarized. The conclusion itself contains a summary of the whole scope of the issue and information on the benefits resulting from the implementation of new refinements.

During the 1990s two contrasting paths to the organization of work have emerged in the Swedish engineering industry: the structure-conservative and structure-innovative. This thesis deals with the latter, and focuses primarily on necessary changes in management control systems that support structureinnovative forms of team-organized work. Three types of management control systems are studied in this thesis: performance management and measurement systems, systems for continuous improvements and wage systems. The empirical base of this thesis consists of data from an exploratory survey study as well as a multiple case study. On a general level, the survey study indicates a lack of congruence between structure and systems. Many companies seem to have started to move along the structure-innovative path but have not changed the management control systems accordingly. However, there are good reasons for doing so. The companies that have chosen the structure-innovative path perform better in terms of productivity, quality and cost reduction. These are also the companies that have changed their management control systems to the greatest extent. The case study provides examples of how management control systems may be changed to fit structure-innovative forms of team-organized work. The main focus has been on the use of Balanced Scorecard. How a strategic continuous improvement capability was developed and sustained in the studied companies is illustrated. The findings extend previous research on new production concepts, which, this thesis argues, are not to be regarded as an issue of technology and vertical division of labour only, but also of supportive management control systems. / <p>QC 20100525</p>

Companies all over the world are seeking ways to address sustainability related issues, both to meet external expectations and as a way to find opportunities for growth and innovation. Many attempts have been made in providing descriptions and guidance in how sustainability can be adopted within corporations. However, much of earlier research has focused on the manufacturing industry where materials and production processes are central in the concept. How sustainability can be incorporated in service industries, more specifically by IT service providers (ITSPs), is a somewhat unexplored area even though the potential for sustainability related risks as well as opportunities are high. Previous research in this area that has set out to construct models of this phenomenon has not managed to consider the characteristics of  ITservice providers to the fullest. This study has investigated how ITSPs can incorporate sustainability into business practices through a multiple-case study with four ITSP and one technical consulting company. The data has been collected through interviews and document analysis, and analyzed both separately nd by comparison. Additional interviews were held with experts and professionals with relevant knowledge to strengthen the findings. This study resulted in model that can serve as an analytical tool and presentation format  hen incorporating sustainability in business practices within the IT Professional service industry. The results showed that incorporation of sustainability in practices needs to be divided in two main categories; incorporating sustainability in internal operations and incorporating sustainability in customer offerings. Within these categories the study identified a number of activities that ITSPs can undertake to incorporate sustainability and what outcomes they may have. It was concluded that the activities in within internal operations were primarily focused n building trust towards customers. The study also showed that incorporating  ustainability in customer offerings can be done to different extent with different outcomes. The critical activities to successfully incorporate sustainability in customer offerings has been described in the study and visualized in a 3-level map to further provide guidance. A main finding within this category was that interaction with the customer is crucial to successfully deploy service offerings that incorporate sustainability. The results can be generalized to other ITSPs in similar settings and parts can also be argued to be adoptable to other companies in the professional service industry that rely on intense technology.

The sales support department performs calculations concerning maintenance offerings for civil engines based on the use of complex tools. This report describes the missions conducted during my Master's thesis: firstly, the establishment of a monitoring and security tool in the process of calculating maintenance costs. The second achievement is the creation of a tool for decision support in order to estimate and compare some of the maintenance costs associated with the use of the new commercial engine and those associated with its competitor. The goal is to estimate offers configurations giving advantages for Snecma.

Uppsatsen behandlar ämnet affären Pop Shop och dess relation till grundaren och konstnären Keith Harings konstnärskap. Studiens syfte är att öka förståelsen för samspelet mellan subkultur, konst och kommers/mode utifrån exemplet Keith Harings butik Pop Shop. Huvudsyftet är att fördjupa förståelsen om butiken Pop Shop som en del av Keith Haringskonstnärskap, och dess relation till gatukonst. Metoden för studien är en kvalitativ analys och Pop Shop studeras utifrån teorier om visuell kultur, hur vi ser och betraktar något, utifrån Martha Stukens &amp; Lisa Cartwrights definition. I studien betraktas mode och gatukonst som uttryck i en visuell kultur. I studien används också den postmodernistiska teori som presenteras av Stuken &amp; Cartwright för att förstå hur Pop Shop kunde vara en del av samtidskonsten och kommers. Uppsatsen är disponerad med en inledning och sedan en analys del. Resultatet visar hur Pop Shop är en del av Keith Harings konstnärskap och hur den är konstruerad och formad utifrån subkultur, gatukonst, mode och kommers.

Al encontrarnos en entorno cuyos gustos y preferencias de las personas tienen a ser diversos, existe una amplia oferta de productos en el mercado que satisfacen necesidades específicas de los consumidores. Ante ello, los accesorios sexuales conforman productos con crecimiento en su demanda, ya que cada vez más personas se encuentran dispuestas a interactuar con artículos sexuales, los cuales permitan evitar la monotonía y que, a su vez, otorguen un mayor nivel de satisfacción. El objetivo de la presente investigación es atender la demanda de artículos sexuales en el mercado de Lima Metropolitana, a partir de una plataforma virtual que permita que los consumidores puedan acceder a diferentes productos de su agrado, de una forma interactiva y confiable, en la cual se puedan sentir libres de elegir y experimentar diversos productos existentes en el mercado. La propuesta de negocio de la presente investigación no solo se basa en la oferta de artículos sexuales para un segmento determinado, sino que busca como principal objetivo el poder crear una plataforma que, además de ofrecer productos de interés, logre también interactuar con el cliente, de modo que este pueda encontrar en nuestro negocio un espacio en el cual mantenerse informado acerca del uso de los productos, tips de ayuda y todo tipo de información que permita romper tabúes acerca del uso de ciertos artículos. A continuación, se presentan los detalles acerca de nuestro modelo de negocio aplicable en Lima Metropolitana. / Being in a society whose tastes and preferences of people have to be diverse, there is a wide range of products on the market that meet the specific needs of consumers. Given this, sexual accessories are products with growth in demand, as more and more people are willing to interact with sexual items, which avoid monotony and, in turn, provide a higher level of satisfaction. The aim of this research is to meet the demand for sexual items in the Metropolitan Lima market, based on a virtual platform that allows consumers to access different products of their liking, in an interactive and reliable way, in which They can feel free to choose and experience various products existing in the market. The business proposal of this research is not only based on the offer of sexual items for a specific segment, but seeks as the main objective to create a platform that, in addition to offering products of interest, also interact with the customer, so that he can find in our business a space in which to keep informed about the use of products, help tips and all kinds of information that allows breaking taboos about the use of certain items. Below, we present the details about our applicable business model in Metropolitan Lima. / Trabajo de investigación

Railway scheduling problems are quite popular scheduling and optimization problems which are treated in a large variety of papers and projects. Many special and even quite general situations have been investigated theoretically and also a variety of applied approaches tested on real-world instances has been developed.This thesis mainly deals with the problem of scheduling trains in railway networks with respect to given routings, fixed minimal travelling times, and other constraints like time-windows. It combines the theory of some well-known scheduling models with its applications in railway scheduling. The railway scheduling problems considered in this work are closely related to job-shop scheduling problems with blocking and some additional constraints. Therefore part of this research is related to these shop scheduling problems. Theoretical scheduling models are extended, complexity results are derived and solution methods are proposed. Most results are applied to the considered railway scheduling problems. In addition to approaches which treat railway problems as a whole also decomposition methods for these problems and corresponding solution methods are presented. These solution methods are tested and compared with simple greedy procedures.

Das Ziel dieses Projektes ist, die bestehende tägliche Produktionsablaufplanung in der Handgalvanik bei dem Lohngalvanikbetrieb C. Jentner GmbH mit Hilfe eines mathematischen Modells zu optimie-ren. Hierfür wurde das Flexible-Job-Shop-Modell von Ziaee ([1], S. 91-95) ausgewählt und auf die Gegebenheiten vor Ort angepasst. Es gehört zu den MILP-Problemen (mixed integer linear programming- gemischt ganzzahlige Programmierung). Bei der Verwendung des Modells für die Praxis stellt die Modellgröße, die benötigt wird, um die Vorgänge in der Produktion ausreichend abbilden zu können, ein Problem dar. Diese führt zu langen Lösungszeiten, die für den täglichen Einsatz in der Produktionsablaufplanung ungeeignet sind. Zur Lösung dieses Problems wurde ein problemspezifisches Verfahren basierend auf Aggregations- und Dekompositionstechniken entwickelt. Durch Anwendung dieses Verfahrens kann die Problemgröße für den Solver klein und so die Lösungszeit in einem für die tägliche Produktionsablaufplanung annehmbaren Rahmen gehalten werden.

The aim of this diploma thesis is to draw up project documentation for new multifunctional building in the city of Vyškov. The discussed building is designed on flat terrain and has partial basement with four floors above ground. The basement contains technical facilities and storage area for building residents. The first floor contains commercial premises made of three stores: drugstore, flower shop and wine cellar. The second and third floor each contains two residential units. On the fourth floor is one spacious studio apartment.