The purpose of the thesis is to gain in-depth knowledge of how a digital reading and writing promotion library service for young people is experienced and described by the participating librarians. More specifically, to investigate the link between the service and bibliotherapy, as well as the librarians' view of communication via the service. In addition, the librarians' view of the competences and qualities required to work with the service is examined. The material for the bachelor thesis has been collected through semi-structured interviews which have then been analysed through a qualitative content analysis. The theoretical framework used in the analysis is The online disinhibition effect by John Suler, the bibliotherapeutic process described by Sarah McNicol & Liz Brewster and Arleen McCarthy Hynes & Mary Hynes-Berry's description of the interactive bibliotherapeutic dialogue and its prerequisites. The analysis has shown that most examples of Suler's disinhibition effects mentioned are benign, i.e. that the effects are positive based on the librarians' view of the service. The conclusion is that the service is at the intersection of reading therapy and interactive bibliotherapy. When asked if you need to be a therapist, the answer is that a librarian can be an important adult. You don't have to be a counselor or an educated therapist. The anonymity of the service is a unique and important aspect.

The purpose of this thesis is to examine how young people participating in writing courses describe their experiences, how leaders of writing courses discuss their intentions with hosting the activity, and their experiences from working with young people in creative writing programs. The study discusses the view of participators, librarians, authors and professional writing coaches. The data was collected through semi-structured interviews in which two participants and three leaders were interviewed. The four-space model was used as a theoretic framework, trying to make better understanding of how creative writing activities can work as an instrument for meetings, inspiration, performance and learning in the public library context. The results of the study are discussed through thematic analysis, presenting what could be considered as important findings about the participation and implementations of creative writing in the public library. Findings show that the most important part of participating in writing activities, according to both the participants and the leaders, were “having fun” and community.

Swedish public libraries have offered writing courses and activities for decades. Despite that, writing doesn’t necessarily seem to have an obvious place at all public libraries. The purpose of this thesis is to examine the status of writing promotion at Swedish public libraries. The study is conducted using several methods. Firstly, official library statistics are used to map creative writing activities at public libraries. Secondly, library plans from Swedish regions are used to study how they define writing promotion related to public library. Thirdly, three interviews are conducted with people who have worked with writing promotion. The four-space model from 2012 is used to analyze the motives for writing promotion related to public libraries. The statistic results show that writing activities has a low priority in comparison with other activities at the public library. Moreover, the statistics show that public libraries vary in offering writing activities, both at a national and a regional level. The results based on the library plans show that public libraries in many regions work, or want to work, with writing promotion. In most of the regions the writing promotion can be connected to all four spaces and goals according to The four-space model. Through writing promotion public libraries can offer an inspiration space, a learning space, a meeting space and a performative space, consequently supporting experience, empowerment, involvement and innovation. The status of writing promotion seems, however, to vary among the regions. The interviews reveal, in accordance with the library plans, that writing promotion belongs in public libraries.  In conclusion, the thesis shows that writing promotion is overshadowed by reading promotion at Swedish public libraries. In addition, the thesis shows that the status of writing promotion has potential to increase at Swedish public libraries. This is a two years master ́s thesis in Library and Information Science.