Historically Black colleges and university managers lack sufficient understanding of customer-relationship management strategies to create high enrollment rates leading to increased financial stability. The focus of this qualitative single case study was to explore customer-relationship management strategies managers use to improve financial performance from historically Black colleges and universities located within the state of Georgia with a student enrollment that exceeds 2,000 students. The conceptual framework for this study was the general system theory. Data were collected using semistructured interviews and employee handbooks. The data analysis consisted of compiling the data, disassembling the data into common codes, reassembling the data into themes, interpreting the meaning, and reporting the themes. The use of member checking and methodological triangulation increased the trustworthiness of the study. Themes that emerged were efficiencies with technology, student retention, and financial performance. Using up to date and effective technology including customer relationship management, and creating strategies to focus on student retention can help educational organizations improve their financial performance. The potential for social change includes the opportunity to increase the graduation and student retention rates to provide more opportunities for local business leaders and enhance the economic sustainability of local communities.

Medical manufacturing leaders struggle to maintain their competitive position due to inefficient business strategies. The purpose of this multiple case study was to explore strategies that in vitro diagnostics (IVD) medical manufacturing's leaders have used to gain and maintain a competitive advantage in the global marketplace. Porter's competitive advantage theory was used to understand how IVD medical business leaders maintain their competitive edge. Data were gathered through interviews with a purposive sample of 3 IVD medical device leaders from companies in California, Connecticut, and New York who had run IVD medical businesses for at least 10 years and who attended a 2014 medical exhibition in Dusseldorf, Germany. To reduce the risk of bias in measurement, triangulation methods included a literature review and intensive analyses of the interview responses, participant observation notes, company websites, and organizational records. Data were analyzed using thematic analysis to find essences of the participants' perceptions. The themes were derived from coding and the number of references coded during the data analysis. Eight themes emerged representing strategies for improving competitive advantage: customer support; marketing, e-marketing, and branding; competitive collaboration; quality; cost structure; regulation; innovation; and information technology. The 8 general themes have been divided into 3 categories: cost leadership, differentiation, and focus strategies base on Porter's competitive advantage theory. Results can help U.S. IVD organizational leaders develop strategies to thrive and secure market advantages, which could provide the resources for creating new products and increasing employment opportunities.

In a Title I school located in a southeastern state, 60% of 3rd grade students are reading below grade level. The state's new reading initiative ties grade promotion to 3rd grade students reading on grade level. At the study site, administrators identified audio books as a possibly helpful reading tool. Vygotsky's zone of proximal development theory, which holds that learners can learn new skills more readily with guided assistance, framed this study. The purpose of this quantitative, comparative design study was to explore the associations between the use of audio books and the reading levels of 3rd grade struggling readers. Research questions were used to compare the reading levels of struggling readers who use audio books with the reading levels of: (a) struggling readers reading silently, (b) at or above grade level readers who read with audio books, and (c) at or above grade level readers who read silently. Two 3rd grade classes were selected, with 25 students using audio books and 25 students reading silently, to participate in this project. Scores from the AR and from the pre- and posttest STAR assessments over a 9-week period were analyzed and compared using an independent samples t test to explore associations between the use of audio books and the comprehension and reading levels of the participants. Analysis of the results showed that the use of audiobooks was not significantly related to increased reading or comprehension levels for struggling readers. Significant improvements in reading comprehension were shown for students reading at or above grade level that read silently or used audio books. Based on the findings, a professional development project for teachers providing research-supported reading strategy instruction was developed. The findings may lead to improvements in instructional practices by encouraging the use of research-based reading strategies, which could promote positive social change by supporting greater academic success for elementary students through improved reading comprehension.

Frontline managers in the banking industry support geographically dispersed employees and face significant obstacles in communicating effectively to motivate their virtual team members. The purpose of this multiple case study was to explore communication strategies frontline managers in the banking industry used to motivate virtual team members. Vroom's expectancy theory was the conceptual framework for the study. Participants consisted of 5 frontline banking managers in Michigan who had successfully implemented communication strategies to motivate virtual team members. Data were collected using face-to-face semistructured interviews, a review of company documents, and a review of company websites. Data were analyzed using thematic analysis following Yin's 5-step process of compiling, disassembling, reassembling, interpreting, and concluding the data. The 3 emergent themes were a clarification strategy, a technology strategy, and a motivation strategy. Frontline banking managers leading virtual teams might use the findings from this study to improve the clarity of their communications with team members, make effective use of technology in their communication strategy, motivate team members through consistent messaging, and offer adequate rewards and facilitating peer competition among team members. The implications of this study for positive social change include the potential for frontline banking managers to improve job satisfaction and motivation among virtual team members, resulting in higher employment rates, improved local economic stability, and enhanced rapport and volunteerism within their local communities.

Micro and small enterprise (MSE) owners in Kenya are faced with a myriad of constraints that affect their survival for longer than the first 5 years. Owners of MSEs who are unable to identify and implement strategies may not succeed in sustaining their businesses. The purpose of this multiple case study was to explore strategies owners of MSEs in Nairobi, Kenya, used to sustain their businesses for longer than 5 years. The conceptual framework for the study was the theory of constraints. Data were collected from 4 purposefully selected MSE owners in Nairobi, Kenya, through face-to-face, semistructured interviews, and review of field notes and company documents. Using thematic data analysis, the major themes that emerged were customer service, access to capital, and nearness to market. The implications of this study for positive social change include strategies for MSE owners to generate stable income for employees, new employment opportunities for job seekers, improved standards of healthcare and education for the community, and a positive lifestyle for the residents of Kenya.

Vocabulary learning strategies and word knowledge are two central factors in learning a foreign language. Researchers have acknowledged the vital role of vocabulary in second language acquisition. This particular study is trying to fill a void by looking at high-school aged learners, by looking at beginning learners of German and by looking at the expression of word knowledge and strategy use qualitatively. The research methodology for this study is qualitative and exploratory in nature. The participants of this study are 29 high-school students, who participated in a vocabulary review game and filled out exit slips following the game. Of these students, 13 participated in a follow-up interview in which the prompts from the review game were discussed and analyzed. The study revealed beginning learners of German use a variety of learning strategies. Students preferred semantic context over linguistic and social context. They were also able to describe vocabulary items in the target language German, without major breakdowns in communication. Students tried to avoid the use of the German articles and confused grammatical terminology at times. Overall, students knew high frequency vocabulary and how to use it.

<p>Being a skilled reader makes it easier to learn a new language. It is important to teach students how the knowledge and use of reading strategies can facilitate learning. This study was made in a Swedish fourth grade class with eighteen participant pupils. They were asked to translate two texts from English into Swedish: one was a poem with nonsense words, and the other a prose text. The texts were taken from <em>Through the Looking Glass</em> by Lewis Carroll and <em>The Garbage King</em> by Elizabeth Laird. After this an interview was made with all of the pupils in pairs, where they were asked about their reading strategies normally and in this situation. The results found were that the reading strategies used were: <em>likeness with their native language</em>, <em>previous vocabulary knowledge of the L2</em>, <em>syntactic knowledge</em>,<em> </em>and<em> guessing the meaning through the context</em>. The result confirms previous research in that the pupils who liked reading and did so in their spare time, did better when it came to making syntactically correct translations.</p>

This study examines how people in dryland areas cope with food insecurity and adversities over time. It draws from the experience of the Gogo people living in Mvumi in the semiarid zone of central Tanzania, an area with a long history of food shortages. The study specifically examines the potential for dryland resources to sustain livelihoods. The study looks at the historical perspective of the problem in order to explore factors influencing the food situation in the area. It specifically investigates the role of local knowledge as a factor for adapting to dryland conditions by exploiting seasonality and local diversity. A detailed account is made of the coping strategies among three identified wealth groups in the area. Apart from their wealth levels, households in these wealth categories differ in how they mobilise and deal with labour in various seasons. Households in the well-off group have greater ability in mobilising and using external labour as well as accumulating and managing food surplus. The households in the intermediate group are flexible in utilising their own labour by performing various farm and non-farm activities according to their seasonalities. The households in the poor category sell their own labour and perform various farm and non-farm activities regardless of the season. It is clear from the study that different wealth groups differ in their ability to develop immediate coping into more pro-active livelihood strategies. The study winds up by assessing the potentials of the prominent land resource utilisation strategies in terms of economic, social and environmental perspectives.

Background: It is important to develop and execute human resource practices that generate employee competencies and behaviours the company needs to achieve its strategic goals. SHRM is about how to align HR strategies with corporate strategies, and implemented in a correct way SHRM can be an efficient tool to use for enhancing organisational performance. Purpose: The purpose of the thesis is to evaluate the alignment between EWES Stålfjäder AB´s corporate strategies and its HR strategies. Method: To study this we believe it was accurate to use a qualitative method approach. The empirical study consists of semi-structured interviews as well as written documents. Analysis: The structure of the analysis follows the theoretical framework. We have used the model developed by Dessler (2008, p. 95), “How to Align HR Strategy and Actions with Business Strategy”. Conclusions: We found that EWES Stålfjäder AB need to clarify their corporate strategies throughout the whole organisation. This will help them to identify and implement HR strategies that are in line with them. Working in this manner, we believe it will help EWES to conceptualize and execute accurate changes the organisation needs to accomplish their corporate strategies. Furthermore, we found that most of EWES’ HR practices become more like add-ons than strategic activities that are aligned with their corporate strategies.

The purpose of this paper is to explore the relationship between the returns of momentum strategies and macroeconomic factors. The empirical results indicate that the phenomenon of underreaction is found in Taiwan stock market in the short term, and adoption of momentum strategies can slightly result in significant positive abnormal returns, while no phenomenon of overreaction is found in the long term, and no significant positive abnormal returns are gained if the contrarian strategies are applied. After dividing the market status into bull market and bear market, we find that the underreaction phenomenon appears in the bull market in the short term, and significant positive returns may be gained if the momentum strategies are used; on the other hand, the overreaction phenomenon appears in the bear market in the long term, and the adoption of contrarian strategies may offer significantly positive returns. In addition, either positive or negative excess returns of momentum strategies are found in the bull and bear markets. The value of (alpha) of the returns mostly exceeds zero after the adjustment of Fama and French three-factor model. Finally, the predictive value of macroeconomic analysis and the analysis of returns of momentum strategies reveal that the rate of return of momentum strategies is higher when the expected rate of return of macro economy in the bull market is getting lower, and the rate of return of momentum strategies is lower while the expected rate of return of macro economy in the bear market is high. We conclude that macroeconomic factors are unrelated to the returns of momentum strategies, regardless of bull market or bear market.