Fast Moving Consumer Goods (FMCG) supply chains (SCs) are becoming more and more vulnerable to different types of risks due to the increasing complexity of markets, uncertainties, and turbulence, especially in the Middle East Region (MER). The main reason behind this is the political and economic instabilities resulting from the Arab Spring revolutions which affected all SC entities. There is an urgent need to investigate how to build resilient SCs that can help all partners in the chain to proactively identify and sidestep risks, and bounce back more quickly in the case of disruptions. For this reason, this research focuses on the creation of effective SC resilience model that could help companies to avoid SC risks to reduce vulnerability instead of being reactive toward disruptions. A conceptual model for SC resilience has been developed which identified three main constructs of SC resilience: risks, capabilities, and key performance indicators (KPIs). The links between the three constructs have been established. The empirical study has been conducted in two stages. In stage one, semi-structured interviews were conducted to collect data from 30 companies in FMCG SCs operating in the MER. A combination of thematic and comparative analysis has been used to analyse the qualitative data collected from the interviews in order to identify the main themes (types of risks and their causes, capabilities, and relevant KPIs), and to find the relations between themes. In stage 2, Analytical Hierarchy Process (AHP) was used to prioritize and rank the risks, capabilities, and KPIs using pairwise comparisons by taking into account opinions and preferences from SC managers in the FMCG industry in the MER. Preceding the analysis, a second round of structured interviews according to AHP process were conducted with the same 30 companies used in stage one. The thesis adds to the SC resilience literature by empirically explore the main causes of SC vulnerabilities that the FMCG SCs face in the MER and how companies can increase their capabilities to improve the resilience performance of the entire chain. An important contribution of this thesis is the development of the model for SC resilience in FMCG industry in MER context, that provides a useful reference model to assist managers in build a resilient SC, specifically, by identifying the main types of risks and their sources, by defining relevant capabilities that can help anticipate and overcome risks, and by recommending appropriate KPIs that can act as a sensor to market dynamics in the FMCG industry in MER. The model with the matrices (of risks-capabilities-KPIs) developed in this research established the links and interactions among the risks, capabilities, and KPIs which have great potential in guiding decision makers through the SC management (SCM) process, so that more informed decisions can be made and implemented for important risks to be avoided and to create more resilient FMCG SCs.

Background: By focusing on efficiency, supply chains became increasingly extensive and complex during the past years. This led to higher vulnerability, and the COVID-19 pandemic caused an incomparable impact on global supply chains. Consequently, researchers demanded more investigation of the pandemic to prepare for future disruptions and create more resilient supply chains.   Purpose: This thesis examines the impact of the COVID-19 pandemic on operations in supply chain management. It seeks to understand the challenges during a pandemic and acknowledge experiences to create more resilient supply chains in the future.   Method: We applied an explorative single-case study with a focus on individuals working in SCM-related departments. Therefore, we conducted semi-structured following theory-guided - and maximum-variation sampling to get a holistic view. Following an abductive approach, we constantly compared theory and empirical findings to further expand on previous theory about supply chain resilience. We also increased the validity by triangulating our findings with quantitative secondary data.   Conclusion: The results of this study show that a pandemic causes multiple reoccurring disruptions to supply chains. Companies have to react flexibly to adapt to the fast-changing environment, but the extensive supply chains hinder fast reactions. The findings of this study allow making different theoretical and managerial implications to create more resilience in supply chains to face future pandemics and other disruptions.

Background: In a globalised world and increased interconnected business environments effective resilience capabilities are pivotal for disruption mitigation. In the pharmaceutical industry this concerns the phenomenon of medicine shortages and high geographical sourcing dependencies resulting in severe consequences for healthcare providers and patients. Purpose: Analysing challenges affecting resilience in the upstream of the pharmaceutical supply chain network and root-causes of the heparin sourcing shortage. This study aims to find resilience strategies to effectively manage future heparin sourcing shortages. Method: This qualitative case study analysed the dynamic phenomenon of supply chain network resilience in a German listed healthcare company. Semi- structured interviews were conducted based on non-probability purposive sampling. The empirical findings were analysed according to the thematic analysis. Conclusion: The findings indicate that insufficient management of challenges impacting the supply chain network resilience leads to medicine shortages. Driven by the ethical obligation the pharmaceutical supply chain network particularly has to deal with external hurdles and sourcing dependencies created by complex product characteristics.

This paper addresses the existing situation of Supply Chain Management (SCM) in readymade garment manufacturing factories in Bangladesh. Supply chain management is a key issue for garment manufacturers, retailers, and consumers. The literature on current supply chain management in garment factories in Bangladesh is very poor. Therefore, in this study, the author has made an attempt to analyze a more effective supply chain scenario for the Bangladeshi garment industry that will lead to better competitive advantage over their rivals by analyzing the current supply chain and examining the relationships among the actors in supply chain management.

Pharmaceutical supply chains are susceptible to disruptions which impact on the operational and financial performance of firms as well as patient safety. This study aimed to explore why the Pharmaceutical Supply Chain (PSC) in the UK is susceptible to the impact of dynamic disruptions and examine how resilience strategies have were employed to reduce the effects of these disruptions. The Complex Adaptive System (CAS) theory was used as a framework in an exploratory research design using mixed-methods. The qualitative data were gathered through 23 semi-structured interviews with key supply chain actors across the PSC in the UK to explore their experiences. The findings from these semi-structured interviews were used to develop a survey which was distributed to a broader spectrum of supply chain actors where the final sample from the survey was (n=106). The data were triangulated to discuss the research findings. The initial results revealed power, conflict and complexities as drivers of vulnerabilities in the PSC. Antecedents for building resilience strategies included visibility, flexibility and joint decision making as recovery strategies and resource sharing as the resistance strategy. CAS provided a systemic approach to understanding PSC resilience rather than in parts. In doing so, it took into consideration the various elements that make up the entire system. Thus, vulnerabilities and resilience strategies were outcomes of the interactions between supply chain actors. The findings demonstrated that CAS, as a theory, provided a framework that was beneficial in exploring and gaining insights into PSC resilience. Also, by combining the two datasets (interviews and survey), an original output was proposed -the Pharmaceutical Supply Chain Resilience Framework (PSCRF)- which was used to recommend resilience strategies suitable for mitigating disruptions in the PSC.

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Globalization, geopolitics, and socio-economic uncertainties increase supply chain vulnerabilities. Climate changes, natural disasters, and man-made accidents have increased the tension of disturbances. The COVID-19 pandemic has disrupted many supply chains worldwide, putting the agri-food supply chain at a higher risk than ever. Agri-food supply chains face severe and complex challenges due to industry-specific characteristics, such as perishability, short shelf life, long lead time production, and weather dependence. Consumer awareness of having healthy, traceable, and environmentally friendly food products has become an increasing concern, making sustainable development also a vital factor in the agri-food industry. To ensure sustainable development, firms must improve supply chain resilience by discovering, nurturing, and developing resilience capability and competitive advantage. Resilience describes the ability to respond quickly to disruptions and help the supply chain recover. Recently, digital technologies have developed rapidly, supported by the Industrial Revolution 4.0, which plays a crucial role in a company's operations. Digital technologies help promote core resilience competencies such as visibility, collaboration, and agility through typical technologies such as blockchain, artificial intelligence, fifth-generation technology, big data analytics, additive manufacturing, tracking, tracing technologies, etc. This study uses a theoretical framework from dynamic capabilities and extant literature reviews to determine the research gap in the agri-food industry. The study uses mixed methods: a qualitative research method to examine and uncover the role of supply chain resilience in responding to disruptions in the agri-food industry, and a second study used a quantitative method to examine the influence of digital technologies on resilience in the agri-food supply chain. This study confirms the critical role of resilience in the agri-food supply chain and the significance of digital technologies in improving supply chain resilience and firm performance. The study also suggests that a firm should proactively build its resilience capability rather than learn from past disruptions. The findings are useful for academics and practitioners alike, in the acknowledgment of the significant effects of digital technologies on supply chain resilience in the agri-food industry. Some technologies are not agri-food specific but have a place in the industry, while others are tailor made for farming applications. Parties in the agri-food industry must take advantage of Industrial Revolution 4.0 and digital technologies to flourish in the agri-food industry. / Business Administration/Interdisciplinary

This dissertation consists of three essays studying three closely related aspects of supply chain resilience. The first essay is "Value of Supply Disruption Information and Information Accuracy", in which we examine the factors that influence the value of supply disruption information, investigate how information accuracy influences this value, and provide managerial suggestions to practitioners. The study is motivated by the fact that fully accurate disruption information may be difficult and costly to obtain and inaccurate disruption information can decrease the financial benefit of prior knowledge and even lead to negative performance. We perform the analysis by adopting a newsvendor model. The results show that information accuracy, specifically information bias and information variance, plays an important role in determining the value of disruption information. However, this influence varies at different levels of disruption severity and resilience capacity. The second essay is "Quantifying Supply Chain Resilience: A Dynamic Approach", in which we provide a new type of quantitative framework for assessing network resilience. This framework includes three basic elements: robustness, recoverability and resilience, which can be assessed with respect to different performance measures. Then we present a comprehensive analysis on how network structure and other parameters influence these different elements. The results of this analysis clearly show that both researchers and practitioners should be aware of the possible tradeoffs among different aspects of supply chain resilience. The ability of the framework to support better decision making is then illustrated through a systemic analysis based on a real supply chain network. The third essay is "Network Characteristics and Supply Chain Disruption Resilience", in which we investigate the relationships between network characteristics and supply chain resilience. In this work, we first prove that investigating network characteristics can lead to a better understanding of supply chain resilience behaviors. Later we select key characteristics that play a critical role in determining network resilience. We then construct the regression and decision tree models of different supply chain resilience measures, which can be used to estimate supply chain network resilience given the key influential characteristics. Finally, we conduct a case study to examine the estimation accuracy. / Ph. D. / With the trend of industry globalization and regional specification, supply chain networks are becoming more complex and thus more vulnerable to disruptions. The situation is potentially worsened because of dynamic risk diffusion, which is a phenomenon that involves the propagation of a disruption from a company to its suppliers and customers. Disruptions in complex supply chain networks, together with this dynamic risk diffusion process, are hard to predict and difficult to manage. Thus, it is particularly important for supply chains to have resilience capabilities. Supply chain resilience has been a fast-evolving research topic in recent years. Compared with traditional supply chain risk management, which focuses on controlling the risk of disruptions, supply chain resilience emphasizes a supply chain’s capability to be well prepared for, quickly respond to, and recover from a disruption. This forward-looking perspective requires supply chain managers to have a good understanding of both disruptions and their supply chain network in order to build resilience. Based on this perspective, we conduct three studies on disruption information and supply chain network structure in order to contribute to a better understanding of the concept of supply chain resilience. In the first chapter, we aim to provide insights into how information accuracy influences the value of disruption information, which can support better decision making about information investment. As network structure is also critical to supply chain resilience, we then examine the relationship between network structure and supply chain resilience in chapters 3 and chapter 4. Understanding how network structure and, in particular, the key characteristics that define that structure impact supply chain resilience can allow practitioners to design more resilient supply chain networks and achieve resilience without too many additional resources. Although our models are simplified versions of reality, these studies establish a solid foundation for understanding supply chain resilience, and for evaluating different risk mitigation and recovery strategies, hence they can support more effective decision making in practice.

Abstract  Background: In the context of significant technological advancements and evolving economic policies, digital practices have become critical for improving organisational performance and efficiency. Simultaneously, to understand the motivations behind selecting digital technologies for collaboration and their impact on organisations' ability to respond to unexpected events is essential for organisations to enhance a resilient supply chain. To explore the opportunities of enabling a resilient supply chain, organisations need to adopt strategies which include thoughtful evaluation and collaborative efforts. The description of supply chain resilience is in previous literature mostly concentrated on how to manage risk and implement strategies to enhance resiliency, but the application and impact of digital technologies in supply chains need more attention within different regions and countries.  Purpose: The purpose of this study is to investigate the role of digital collaboration in supply chains of manufacturing organisations located in Sweden, specifically focusing on how these practices influence enhancing supply chain resilience. Method: An exploratory research was applied to fulfil the purpose of this qualitative study. The data was collected through nine semi-structured interviews with representatives from manufacturing organisations who have essential insights into the supply chain operations. Utilising an inductive approach, the data has been analysed through a thematic analysis.  Conclusion: The thesis concludes that motivators for adopting digital technologies in the supply chain encompass both immediate gains and a broader vision of long-term resilience and agility. From the analysis an emergent framework was developed, which depicts the incentives to select and implement digital technologies for collaboration and revealed influencing motivations and influencing response capabilities for supply chain representatives.

No / Supply chain resilience has been suggested to curb the impact of disruptions on supply chains. While this proposition seems coherent in theory, empirical evidence supporting this is limited, as existing literature has centred on exploring the impact of supply chain resilience on disruptions which are based on set time frames, non-supply chain specific as well as examining non-dynamic disruptive events. This study contends that resilience strategies are dynamic and as such their applications within supply chains differ. Therefore examining the impact of resilience will be appropriate on a dynamic disruption within a specific supply chain. In view of this, the paper examines through existing literature the applicability of agility within the pharmaceutical supply chain when dynamic disruptions like drug shortages occur. The study finds alertness, accessibility, connectivity and visibility as dimensions of supply chain agility that are capable of reducing the impact of drug shortages.