Thesis (M.P.A.)--University of Hong Kong, 2002. / Includes bibliographical references (leaves 98-104). Also available in print.

Stress in the police force is a topic that is becoming an interest for researchers. Police officers not only experience stress on the job, but in the characteristics of their organization as well. This study predicted that level of stress would be inversely related to motivational levels. Additional hypotheses were made about relationships between stress, motivation, energy allocation, and job performance and motivation as assessed by a supervisor. Results showed no significant correlation between stress and motivational level. Even though this study showed only one significant correlation between stress and the energy pool, the small sample size made it difficult to make any real conclusions. Although this study showed insignificant results, additional research needs to be concentrated on this link between stress and motivation.

Thesis (M.P.A.)--University of Hong Kong, 1999. / Includes bibliographical references. Also available in print.

Due to many adverse consequences of poor decision making in organisations there is a need to focus on the quality of information and knowledge. This research focuses on how to obtain and use, or “harness” knowledge from information in improving organisational decision-making in a civil protection/security organisation to become effective and enter an organisational wide learning spiral. This is necessary in order to gain a high degree of intuitiveness and intelligence and to be effective. The researcher explores how information-knowledge can be processed and converted into deeper level knowledge, while at the same time how to get decision makers to codify knowledge in order to help them to externalise it. In order to achieve this, the “information-space” model was used to show the information-to-knowledge dynamic journey. The research involved using quantitative and qualitative methods. The quantitative approach is used to obtain computable results from key decision-makers, such as senior workers, and test a model derived from the literature. Seventeen hypotheses were proposed based on theory to evaluate the proposed model. Primary data was collected during the empirical phase of the research from 135 respondents. A structural equation model was used and included exogenous and endogenous latent constructs. On the other hand, a use of qualitative research helped to obtain deeper insights into the use of information and knowledge in decision making. It was underpinned by several propositions and its aim was to expose the role of information-knowledge and the creation of a learning organisation. The results of the quantitative approach revealed that twelve hypotheses are positively significant. Two hypotheses have a significant negative impact on other constructs. Additionally, three hypotheses are non-statistically significant. The results reveal some very interesting insights, such as that demographic factors, such as age, level of education, gender, work experience and level of authority, have a significant impact on problem solving and decision making. In terms of type of information, the proprietary and common sense information types have more significance for solving problem and decision making. But, much to the researcher’s surprise, the public information and personal information played a very minor role. On the other hand, the results of the qualitative data collection show how key decision makers made decisions and gained a certain degree of intuition from it. Therefore, this research has met its objective in helping towards improvement in a civil protection/security organisation to become a learning organisation and help it to enter a learning spiral and make continual improvement. Hence, the researcher succeeds in making suitable recommendations to a number of different stakeholders, in particular the civil protection/security organisations to (i) to develop their management and specialist personnel, and, (ii) to have the necessary information management strategy in place that would harness information and help towards (iii) creating an effective and robust knowledge management strategy.

No / This book primarily focuses on the emerging centrality of policing in transition societies, that is, conflict-prone, war-torn, and post-conflict communities. Policing in fragile, failed, and collapsed states has emerged as a critical driver for national development, provision of public goods such as security, democratic consolidation and the maintenance of sustainable peace, but at the same time perpetuators of insecurity and underdevelopment in contemporary Africa. An important aspect of the emerging centrality of policing in the increasing interest in the concept and practice of Community Policing that is gathering momentum across the continent.

Information and Communication Technologies (ICTs) are becoming increasingly prevalent in peoples’ daily lives due to the presence of e-government. This research aims to identify and understand factors affecting the adoption and use of e-government services in a public sector organisation in a developing country, in this case, Abu Dhabi Police Force (ADPF) in the United Arab Emirates (UAE). For this purpose a theoretical framework based on existing e-government and e-services literature was developed. To determine its applicability, a qualitative approach involving 200 participants’ interviews was used in this study. The questions for the interviews were based on the constructs derived from classic theories in the literature. The theories are: Diffusion of Innovations Theory (DOI), Technology Acceptance Model (TAM), Decomposed Theory of Planned Behaviour (DTPB) and e-Commerce’s Trustworthiness models. The research study results revealed that departments that had roles and responsibilities aligned with government online products and services, adopted e-services better. Where training and awareness was provided, individuals adopted e-services better, and where trust in the provision of e-services was divided in two. The first relates to e-services being better than a manual service as e-services provide clarity and transparency. The second form of trust aligns with confidentiality and privacy. A subset of the research revealed that demographic factors that include, an organisational structure position and the role that one has, inhibit or encourages the use and adoption of e-services. The contributions from this research are anticipated to be a better understanding of the adoption, diffusion and use of e-services in the UAE region. For theory, this research study provided a diverse approach (qualitative research) in an organisational context, the development of a conceptual framework specific to Abu Dhabi’s public sector department and finally, there is research conducted on government to employee e-services in Abu Dhabi, a rare occurrence. For policymakers, the contribution of this research is that the research can understand the impacts of policies and strategies used for developing and implementing e-services. For practice the contribution can be in the form of results that organisations providing external consultancy services in the UAE can identify and understand. Therefore, results such as, lower positions individuals in departments not utilising e-services emerged and suggest that awareness should be inherent within the organisation. By doing so, fewer risks and waste of resources in the form of time and personnel can be avoided.

Mellan september 2010 till augusti 2011 påbörjade Polisen ett införande av ett nytt utredningsstöd, PUST (Polisens UtredningsStöd). Syftet med detta var att det skulle effektivisera avrapporteringen och att fler poliser skulle bli mer synliga ute i samhället. Systemet PUST med plattformen Java ansågs vara framgångsrikt men efter endast ett par månaders användning togs ett beslut av polisledningen att plattformen skulle bytas ut och ersättas med ett standardsystem, PUST Siebel. Till skillnad från Java fick Siebel en enorm kritik då det upplevdes svårhanterligt och komplicerat att arbeta i. I februari 2014 togs beslutet att PUST Siebel skulle avvecklas.Detta ledde till att vi formulerade frågeställningen; Vilka faktorer bidrog till att PUST Siebel lades ned?För att kunna besvara vår forskningsfråga genomförde vi en kvalitativ studie där utgångspunkten var att undersöka den problematik som kan uppstå vid implementeringen av ett större IT-system i offentlig sektor. Vi har genomfört intervjuer med sex representanter från Polismyndigheten i Göteborg, Borås och Jönköping. Samtliga respondenter har arbetat i PUST Siebel, vilka var relevanta för vår undersökning. Huvudinriktningen i vår studie är hur användbarhet och handlingsbarhet påverkar införandet av ett större IT-system.Tidigare forskning som har gjorts om införande av IT-system har visat att användbarhet och handlingsbarhet ofta prioriteras bort. En orsak till det är att det saknas kunskap om dessa begrepp, vilket medför att det inte går att förstå användarnas behov. Enligt författarna Lind m.fl. (2011) kan konsekvensen bli att det skapas ett ologiskt system som inte blir hållbart i längden.Resultatet i vår studie visar att användbarhet och handlingsbarhet är viktiga komponenter att ta hänsyn till vid införandet av ett IT-system. När ett IT-system skall införas skall det utvecklas på ett sådant sätt att det främst gynnar användarna. De bidragande faktorerna till att PUST Siebel avvecklades var bland annat att systemet inte var komplett när det infördes i verksamheten, vilket bidrog till att användarna uppfattade systemet som ologiskt och komplicerat att arbeta i. En annan bidragande orsak till nedläggningen var att det fattades ett felaktigt beslut om att byta till ett standardsystem då det senare skulle visa sig att det saknades teknisk kompetens om hur ett sådant system fungerar och är uppbyggt. / Between September 2010 and August 2011, the Swedish Police force began to implement a new investigation support system, PUST (Polisens UtredningsStöd). The purpose of this was to make debriefing more efficient and thereby enable more police officers to be visible out on the streets. The system was considered successful when using the platform Java, however, after only a few months the decision was taken by the Police management to replace the platform by a standard system, PUST Siebel. Unlike Java, Siebel was harshly criticised as it was perceived to be cumbersome and complicated to use. Then, in February 2014, the decision was taken to shut down PUST Siebel.This led to us formulating the question; Which factors led to PUST Siebel being discontinued?To be able to answer our research question we carried out a qualitative study where the starting point was to look into the problems that can arise when implementing a larger IT- system in the public sector. We interviewed six representatives from the Police Department in Gothenburg, Borås and Jönköping. All of the respondents had direct experience of working with PUST Siebel. The main focus of our study is how usability and actability affect the implementation of a larger IT- system.Previous research has shown that usability and actability are often deprioritised when an IT- system is developed. One reason is that there is a lack of knowledge regarding these aspects, which means that the needs of the users are not fully understood. The authors Lind et (2011) says that one consequence of this could be that the system created is illogical and not sustainable long term. The result of our study shows that usability and actability are important aspects to consider when implementing an IT- system. When an IT-system is due to be implemented it should be developed in such a way so that it benefits the users.One contributing factor that led to PUST Siebel being discontinued was that the system not was complete when it was introduced into the business, which led to the users perceived the system as illogical and difficult to work in. Another contributing factor to the demise was that it was made a wrong decision about switching to a standard system where it subsequently turns out that there was no technical skills on how such a system works and is structured. This study is written in swedish.

Diss. Umeå : Umeå universitet, 2005.

Quick and professional action by the units of the Integrated Rescue System at the scenes of road traffic accidents is essential primarily for saving people´s lives and health, of secondary importance is the protection of property and the environment. If there is a road traffic accident which by its scope and nature requires units of the Integrated Rescue System to be called out, the individual intervening entities do what they can to reduce or eliminate the consequences of these exceptional events not only for the individuals concerned but also for the wider vicinity. The goal of this thesis is to analyse the tasks of the units of the Integrated Rescue System, and the Police Force of the Czech Republic within their framework, at the scenes of road traffic accidents and to summarise theoretical approaches to this question with references to valid legal standards. The theoretical part addresses acccident rate trends in the Czech Republic, it defines the term traffic accident and the term Integrated Rescue System. It maps the activities of the units of the Integrated Rescue System at the scenes of road traffic accidents and specifies procedures of the individual units at the scene of intervention with emphasis on the role and tasks of the Police Force of the Czech Republic. It provides a complex overview of the issue with an account of the related legal standards and documents. The empirical section contains an analysis and comparison of the call outs of the units of the Integrated Rescue System, using as its base theoretical approaches, joint tactical exercises and the interventions themselves at the scenes of accidents. The results and the conclusion provide information about the importance and essential nature of coordinated cooperation between the individual units of the Integrated Rescue System, they evalute the current level of interaction and the need for joint exercises in order constantly to perfect interventions, in the interest of the goal of saving the lives and health of people and protecting property and the environment.

Dissertation on ,,Preparedness Municipal Police Force for states of emergency in selected villages with extended activities in South Bohemian Region" was compiled from main reason, that this status is not described anywhere. First goal of this dissertation was charting preparedness in selected city police for solving situations, which are reason for announcements of state of emergency and then to confirm or disprove two specified hypotheses. First goal of this dissertation was to suggest a possibility of improvement preparedness city police force with taking into the size of villages with extended activities, based on obtained information and on SWOT analysis. Second goal of the dissertation was to evaluate financial security preparedness city police force on state of emergency in selected villages with extended activities on South Bohemian area. During process of this dissertation were used literary sources, existing legislation, existing internal documents and internet ,quantitative research, structured interviews. Subsequently to this were made SWOT analysis, which together with outputs acquired from done by quantitative and qualitative research, completed preparedness of selected city police force and also showed the possibility of improvement preparedness city police force in both of examined groups of city police force. The work structure consists of the common characteristics of the public administration and the local government, and especially of the status of the villages with extended activities and their activities within the security system of the Czech Republic. The next part of the work describes the states of emergency, their brief characteristics and their integration to the legislature of the Czech Republic. The legal adjustment, it is progress and its current state of the city police force was described in the part about the city police force, with all the information regarding its activities, overall introduction of the city police force in the individual villages with extended activities alongside with the partition of the city police force to two groups. Also the budget of the city police force was described, because of the emergency states and the budget alone is the part of villages with extended activities' budget that described the areas of income and all the expenses. The next part of this work is focused on the graphical and statistical elaboration of the survey and subsequently, the results of the interviews are published and they are linked directly to the SWOT analysis. With the evaluation of these methods, the conclusion was made. And the conclusion states the following: "From the technical, theoretical, personal and material view, the city police force is sufficiently prepared, but the readiness itself differs in the various villages with extended activities, because of their wealth and area (some are smaller, and some are bigger). Also the surveys have shown some differences between the theoretical knowledge and practical experiences between the police officers. The structured interviews have also shown some differences in the technical equipment. The differences were discovered in the various co-operation levels with other security forces and organizations. The SWOT analysis has shown various strengths, weaknesses, opportunities and threats that are influencing the actions of the city police force. Alongside with that, several strategies based on the own investigation were proposed for the individual city police force's to improve their readiness status. With this proposal, a new general content of training was proposed in the legislative for the chief officers of the city police force." The submitted dissertation has proven that the both hypothesis are true. This conclusion is made and based on the surveys, SWOT analysis and the interviews.