The purpose of this study has been to explore how home care workers experience the use of ICT (that is, digital systems for time registration) in their work. The data collection took place through qualitative semi-structured interviews of seven home care employees in two different Swedish municipalities in Stockholm. Furthermore, a thematic analysis was performed by transcribing the interviews and trying to find common patterns or themes. The interviewees statements have been analyzed using two different theories: the role theory and Davies' (1994) theory of clock time and process time. The results show that the home care staff experience that the use of ICT leads to time pressure and stress during the working day. It also appears that the home care staff may experience the time registration system as a control function or monitoring method on them and their work. Other interviewees, on the other hand, describes that the registration of time contributes to increased security for both home care staff and the elderly care recipient. Finally, the results show that ICT is considered to contribute to an efficient and flexible home service work.

Rapporten handlar om tidrapportering för konsulter och hur den kan kunna underlättas. Tidrapportering är ett måste för alla personer som arbetar i konsultbranschen. I dagens samhälle finns det problem med tidrapportering då anställda anser att det är ansträngande och ser det som extra arbete. Det är en utmaning för företag att lyckas med att få sina anställda att rapportera korrekt. Om rapporteringen inte sker på ett korrekt sätt kan detta få stora ekonomiska konsekvenser. Syftet med rapporten är att underlätta tidrapporteringen för konsulter. Detta genom att utveckla en mobil IT-artefakt. Applikationen som utvecklas ska fungera som ett stöd till tidrapportering och målet är att användaren ska interagera med applikationen så lite som möjligt. Artefakten som utvecklas är en mobilapplikation som använder sig av mobilens GPS-funktion. Action Design Research (ADR) är forskningsmetoden som används för att genomföra detta arbete. Denna rapport bygger på ett case i samarbete med konsultföretaget Knowit. Resultatet utmynnar i en IT-artefakt och 10 designprinciper om hur utvecklandet av en sådan applikation kan gå tillväga. / This thesis handles the area around time reporting within the consulting field and how it can be facilitated. Time reporting is a must for every employee in the consulting business. In today’s society, a problem exists as the employees sees this to be a demanding extra chore. To manage employees to execute this is a challenge for every business. If this is not done correctly, the business can face huge economic consequences. The purpose with this thesis is to facilitate time reporting for consultants. This will be done by developing a Mobile IT-Artifact. The application which will be developed will serve as a support for time reporting and its goal is to minimize the human-computer interaction. The artefact that will be developed uses the phones build in GPS function to achieve this. Action Design Research (ADR) is the research method used to complete the development of the artifact and the thesis. This thesis is built around a case in cooperation with the consulting company Knowit. The result of this essay will generate an IT-artifact along with 10 design principles which provides guidelines on how to develop a system of similar character