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Competency-based education (CBE) is increasingly important in higher education, both in volume and pervasiveness, which increases the need for comprehensive, systematic, and effective program-based support and instruction for faculty and staff. The purpose of this qualitative Delphi study was to gather expert opinions about competency-based best practices in professional development, support, and training resources in order to effectively implement a CBE method at a university. The conceptual framework comprised of adult learning theory and competency-based education. Eight experts in competency-based education completed 2 rounds of anonymous questionnaires with open- and closed-ended questions. Data analysis involved a systematic process of coding and identifying themes. Results included a list of effective best practices for the professional development, support, and training resources that might be used to develop a community of practice online learning site for effective implementation of CBE methods. The results were further used to deliver a position paper that provided the research site with concrete descriptions of the important factors and mechanisms for CBE, as well as recommendations for action, including increased emphasis on Communities of Practice. Implications for positive social change include aiding higher education institutions in understanding the needs of faculty professional development, support, and training resources in a CBE method. In turn, adult learners who enroll in a CBE model will be able to attain a degree in less time and cost than in a traditional model, providing the learners with an opportunity to make an economic difference in society.

隨著現代資訊科技與資訊社會的發展，檔案管理業務亦相應產生變革，為了因應檔案管理業務之進展，加強檔案管理人員的專業能力，並促進專業持續發展，檔案管理繼續教育有其必要性。 本研究透過文獻探討，瞭解國內、外檔案管理繼續教育實施管道和課程內容，再藉由問卷，調查曾經參加檔案管理訓練課程的檔案管理人員，對於繼續教育的滿意度和未來需求，最後以深度訪談法，蒐集國內培訓單位與參訓檔案管理人員對繼續教育訓練資源的意見，以探討國內檔案管理繼續教育之發展。 本研究主要提出以下結論：(一)國內、外檔案主管機關強調實務訓練，專業學會或培訓機構則提供廣泛專業學理和實務知能，支援檔案管理人員發展專業。(二)參訓檔案管理人員對於參加繼續教育的整體經驗感到滿意，並肯定繼續教育有助於提升專業知能及促進社群交流；(三)檔管人員期許培訓單位提供具有進階性、新穎性，且能應用於實務工作的繼續教育。(四)檔案管理人員呼籲主管機關推動專業人員認證制度，強化檔案管理人員專業地位。(五)國內培訓單位應從課程內容、進修管道及遠距教學等面向，發展檔案管理繼續教育訓練資源。 根據研究結果，本研究對國內培訓單位提出六項建議：(一)維持基礎與進階兩層次的核心課程，另增設專題性課程。(二)提供課程大綱與介紹，安排豐富多樣性的教學內容。(三)增加大臺北地區以外的繼續教育進修管道。(四)開設檔案管理學分班或在職進修專班。(五)建立檔管人員社群交流平台。(六)檔案主管機關加強檔案知識的橫向宣導，並推動檔案管理人員專業資格認證。 / With the development of modern information technology and information society, archives management work also consequential changes, in order to enhance professional competence of archivists, and to promote professional development, archives management continuing education is necessary. This study explored the way of the domestic and foreign authorities and professional institutions offering archives management continuing education and their training courses, and then surveyed the continuing education satisfaction and needs of archivists. Besides, the study also interviewed with domestic training institutions and archivists who have lots of training experience. Finally, the study discussed on the development of domestic archives management continuing education. The study made the following conclusions: (1) Domestic and foreign archives authorities stressed practical training, professional societies or professional training institutions provides extensive theoretical and practical knowledge to support the professional development of archivists. (2) Archivists are satisfied with the overall experience of participating in archives continuing education courses. Most participants agreed that continuing education help to improve professional abilities and knowledge, and to promote the knowledge exchange among archivists. (3) Archivists need advanced courses, or courses about practice and new archival issues. (4) Archivists expect the archives authorities to promote the professional certification, strengthening the professional status of archivists. (5) To develop our continuing education resources by improving the course content, increasing training opportunities, and offering distance learning or E-learning. According to the conclusions of the research, there are six suggestions as follows: (1) In addition to original basic and advanced courses, Training institutions may offer additional courses about specific subject. (2) Training institutions should provide the course outline and course introduction, and arrange a rich diversity of course content. (3) To increase the opportunities of attending archives continuing education for archivists who come outside Taipei area. (4)To offer credit classes or in-service continuing education classes. (5) To establish knowledge exchange platform for archivist community. (6) The archives authority should enhance the archival knowledge to the whole government agency, and promote the professional certification.