In 2005 Mr. Dung Tien Vu completed a master's project for the California State University, San Bernardino Computer Science Department in which he designed a web-based database of department graduate student information. This project was designed to alter the system so that it conforms with current campus regulations, to make some improvements to the system, and to deploy it.

This thesis deals with design and implementation of a Web page that allows the manipulation with data on a server and workstation in the laboratory. It is also possible to get more information of these stations, such as installed on the virtual systems, free space on a drive or the contents of the directory. Details of the stations provide scripts written by Bc. Jiří Homolka in a Bash language. For this reason, the work also deals with the issue of scripts to run in various modes - in the background or in the pseudoterminal. Part of this work is the formation of the database structure, which allows to trace the activities on the workstations and show the history. The web is accessible form the Internet so there was given an attention to the security and protection against attempts of unauthorized intrusion. Therefore the system can login only registered users with appropriate rights or new accounts can be created or existing modified.

This Degree Project (DP) deals with the current discourses present on several (web)sites of memory related to three selected cemeteries for victims of the Civil War and the Francoist dictatorship and analyzes their potential contribution to national reconciliation, taking into consideration the presumed social or political interests of the actors behind the (web)sites. Collective memory must be seen as a social construction since memory stems from the shared remembrances of society and relates to key social concepts such as identity. Memory is a changeable device forged through a transformative process in which different actors are involved, from direct witnesses to memory spaces, and recently, the Internet. Memory is also discourse and as discourse is aimed at achieving power by controlling the group. Lately, the Internet has become a battlefield for competing memories, and (web)sites of memory are an opportunity to impose, in the post-truth era, a partial version of historical events. With the purpose of providing answers about whether current discourses present on (web)sites of memory can help achieve national reconciliation, this DP makes use of Discourse Analysis as a primary method, and also in-depth semi-structured interviews - in a limited number - to attain a better understanding through the uniqueness of the knowledge generated by the respondents. The Analysis has proven that, despite the time elapsed, the current discourses present on (web)sites of memory are a continuation of the old Francoist and anti-Francoist rhetoric, their contents are designed for audiences deeply committed to sociopolitical interests and, therefore, their contribution to national reconciliation is poor. The analysis has also discovered interesting initiatives aimed at exploiting the Sites and (web)sites for educational purposes. Future research may include the repetition of a similar study in the coming years, when the new Law of Democratic Memory has come into force and the political situation in Spain has evolved. It may be also advisable to use contrasting quantitative methods and enlarge the research to other cemeteries, especially, for victims of the Francoist side. / Este Degree Project (DP) aborda los discursos que actualmente pueden ser encontrados en varios sitios (web) de memoria vinculados a tres cementerios para víctimas de la Guerra Civil y la dictadura franquista, elegidos para el estudio, y analiza su potencial contribución a la reconciliación nacional, teniendo en cuenta los presuntos intereses socio-políticos de los actores detrás de estos sitios (web). La memoria colectiva debe verse como una construcción social, puesto que la memoria surge de los recuerdos compartidos de la sociedad y se relaciona con conceptos sociales clave como la identidad. La memoria es un mecanismo mutable creado por medio de un proceso transformador en el que se involucran diferentes actores, desde testigos directos hasta espacios de memoria, pero también Internet. La memoria también es discurso y como discurso tiene como objetivo alcanzar el poder controlando al grupo. Últimamente, Internet se ha convertido en un campo de batalla para recuerdos que compiten entre sí, y los sitios (web) de memoria son una oportunidad para imponer, en la era de la post-verdad, una versión parcial de los acontecimientos históricos acaecidos. Con el propósito de proporcionar respuestas sobre si los discursos actuales que están presentes en los sitios (web) de memoria pueden ayudar a lograr la reconciliación nacional, este DP hace uso del Análisis del Discurso como un método primario, y también de entrevistas en profundidad (semi-estructuradas), en un número limitado, para lograr una mejor comprensión a través de la singularidad del conocimiento generado por los participantes en la encuesta. El Análisis ha demostrado que, a pesar del tiempo transcurrido, los discursos actuales presentes en los sitios (web) de memoria son una continuación de la vieja retórica franquista y anti-franquista, sus contenidos están pensados ​​para audiencias profundamente comprometidas con intereses socio-políticos y, por ello, su contribución a la reconciliación nacional es escasa. El análisis también ha descubierto iniciativas interesantes destinadas a explotar los sitios y sitios (web) de memoria con fines educativos. La futura investigación podría centrase en la repetición de un estudio similar en años próximos, una vez haya entrado en vigor la nueva Ley de Memoria Democrática y haya evolucionado la situación política en España. También puede ser aconsejable utilizar métodos cuantitativos que permitan contrastar y ampliar la investigación a otros cementerios, especialmente, para las víctimas del bando franquista.

Thesis (MBA)--Stellenbosch University, 2001. / ENGLISH ABSTRACT: A multitude of factors affects the experience of the user on a specific site. Slow downloading, navigational difficulties and complex designs all play a role in destroying what could be an enjoyable experience to the user. Usability exists when the design of the system matches what the intended end users need and want. Most Web site designers agree that great design essentially has the user as its priority. Companies tend to forget that the user's hand is on the mouse. The most successful Web sites are those that not only respond to user feedback, but actively seek it out. We have to realise that the cost of flipping to another Web site is so low, it doesn't make any sense for people to go back to a site that failed them the first time. Most Web sites fail miserably at their prime directive: usability. The best way to run a user test is one-on-one, writes Fleming (1998:1). You don't need a large quantity of users for the tests to be effective. The costs in user testing are often exaggerated and there is no excuse for not performing some sort of user test on your Web site. When a page comes up Jakob Nielsen says, people look only one place, in the middle, at the content. (Head, 1999:2) If a page does not appear relevant to the user's current goals, then the user will ruthlessly click the Back button after as little as two to three seconds. Users rarely look at logos, mission statements, slogans, or any other elements they consider fluff. Usability is practically guaranteed if you have a solid information architecture at the outset. Make sure information is not more than two clicks away from the homepage. (Radosevich, 1997:3) According to the GVU7 survey, speed is the number one complaint of Web users (76,5 %). (Hamilton, 1997:1) Since users need web pages to load quickly, you should make your image files small. Try to limit the size of individual images to 5k, and try to limit the total size of all the images on any single page to 20k. Generally, a user with a 28.8 modem should have a sense of the page content or be able to navigate off the page within 10 seconds of download. The rest of the page should load within the next 30 seconds. Any site needs a good search feature since even the best navigation support will never be enough. (Nielsen, 1996a: 1) A search function should be provided if the site has more than 100 pages. Even if you haven't created perfect navigation, at least be consistent. (Berst, 1998: 1) The Back button is the lifeline of the Web user and the second-most used navigation feature (after following hypertext links). People rarely read web pages word by word - they scan pages to find the information they want. Make the text scannable with bulleted lists, highlighted keywords, meaningful headings, and short sections of text. The essential purpose of graphics, especially animated graphics, is to set the tone and communicate the company's personality in a unique and fun way. (Heath, 1997:1) / AFRIKAANSE OPSOMMING: 'n Menigte faktore beïnvloed die gebruiker se ondervinding van 'n spesifieke Webblad. Aflaai spoed, navigasie en komplekse bladontwerp kan almal 'n gebruiker se belewenis van 'n Webblad verongeluk. Bruikbaarheid (Usability) bestaan wanneer die ontwerp van die sisteem voldoen aan die behoeftes van die eindgebruiker. Web ontwerpers het dit eens dat goeie ontwerp die gebruiker se behoeftes as prioriteit sien. Maatskappye vergeet dikwels dat die gebruiker se hand die muis beheer. Die mees suksesvolle Webblaaie is nie net die wat reageer op verbruiker terugvoer nie maar dit selfs aanmoedig. Ons moet verstaan dat dit so maklik is om na 'n volgende Webblad te spring dat dit nie sin maak om terug te keer na 'n Webblad wat jou eenkeer in die steek gelaat het nie. Die meeste Webblaaie misluk tragies in hul poging tot bruikbaarheid. Die beste gebruikerstoets metode is een-tot-een, skryf Heming (1998: 1) Die toets lewer betekenisvolle resultate selfs met enkele gebruikers. Nielsen sê gebruikers stel deesdae net in inligting belang. Indien inligting irrelevant voorkom sal die gebruiker nie skroom om die "Back" sleutel te gebruik nie. Gebruikers kyk selde na logos, missie stellings en slagspreuke en beskou dit as onbenullighede. Maak seker dat inligting nie meer as twee klikke vanaf die tuisblad is me. (Radosevich, 1997:3) Die GVU7 studie het bevestig dat aflaaispoed die gebruikers se grootste beswaar is.(Hamilton, 1997: 1) Enige Webblad benodig 'n goeie soek ("search") funksie veral as die Webwerf meer as 100 bladsye het. Die "back" sleutel is die reddingslyn van die gebruiker en die tweede mees gebruikte sleutel op navigasiestelsel. Gebruikers lees selde woord vir woord wat voor hulle staan, maar skandeer eerder 'n blad. Hou dus teks kort, met kort sinsnedes en kort kragtige begrippe. Grafieke se hoofdoel is om Webblad atmosfeer op unieke wyse te skep.(Heath,1997:1)

The aim of this diploma thesis is to develop a good teaching tool for study- ing exponential and logarithmic equations at the secondary school. It is not a textbook but an interactive website which contains dynamic elements and tests that can help stu- dents understand this subject matter. The website should mainly serve secondary school students as a supplementary study material. In the first chapter of the work the existing websites devoted to this theme are discussed and evaluated. On the basis of these and other educational sites the autor created a new website.

During the soaring information economy of the last decade, organizations spent large sums of money on the development of Web sites without much knowledge of their performance value. In time, organizations realized that measuring Web site performance to determine value was fundamental. For transactional, e-commerce Business-to-Consumer (B2C) Web sites, this effort is straightforward because value is attached to sales. Measuring performance to determine the value of non-transactional B2C Web sites (i.e., sites that provide information, not sales) is more complex. This study examined the underexplored subject of evaluating non-transactional Web sites. Performance was defined as outcomes ranging from site visitor attributes to business impacts. Value was defined as the degree to which the site contributed to achieving business objectives. The resulting qualitative, exploratory study involved 45-60 minute semi-structured interviews conducted with 15 employees from four corporations across diverse industries regarding evaluation of non-transactional sites. Each interview was recorded with participant consent and transcribed. Interview results were aggregated, analyzed, and grouped based on themes and patterns. Logical groupings of participant opinions on topics such as associating Web initiatives to company business strategy, how Web success is defined, comfort with subjective measurement, and value placed on subjective measurement were identified and placed on several continuums. The study's result is a three phase process to evaluate non-transactional Web sites. Phase one is comprised of four components: 1) identify the company's Web belief system, 2) clarify the company's level of expectation for non-transactional Web sites, 3) determine which viewpoint (business, customer, or both) the company will use to evaluate Web site effectiveness and success, and 4) identify the purpose of evaluating the performance of Web sites. Phase two includes two components: 1) select applicable metrics and 2) collect appropriate data. To supplement Phase two, three tools/guides were developed: 1) expectations/evaluation considerations matrix, 2) sample business viewpoint metrics and 3) sample customer viewpoint metrics. Phase three consists of two components: 1) analyze the data and identify insights and 2) act upon the results. Together, this three phase process and accompanying tools constitute a practical framework for evaluating non-transactional Web sites.

A dissertation submitted in fulfillment of the requirements for the degree of Master of Science in Engineering in the Faculty of Engineering and the Built Environment School of Electrical and Information Engineering August 2017 / Modular web content management systems (WCMS) are widely adopted software plat- forms that facilitate the creation of web applications through a process of con guration and assembly of add-on modules. Although WCMSs have been used in a variety of ap- plication domains (e-commerce, news) no clear guidance as to when it is suitable to use a WCMS could be found. This work proposes a methodology to evaluate the suitability of a WCMS in a particular context. This is done by evaluating the suitability indicators (capability, e ort and ease of implementation) for a given WCMS application. The met- hodology evaluates each indicator per application requirement. Capability is evaluated on a Yes/No basis. E ort is evaluated using e ort level, a relative indicator of e ort. E ort levels are de ned in terms of increasing e ort, varying from 0 (feature present in the product) through to 5 (feature requires a custom module to be written). Ease of implementation is evaluated using a qualitative measure (easy, moderate or di cult) of the implementation di culty. The methodology has been successfully validated through the development and evaluation of a web application for a school within a university faculty. In this instance the WCMS capability was evaluated at 100%, as all require- ments could be implemented. The e ort level analysis showed 16% of requirements were present by default in the core product, 22% required some con guration of the core pro- duct, 32% required a single add-on module to be installed, and 30% required multiple add-on modules to be installed. The ease of implementation analysis showed that 86% of requirements were easy, 7% moderate and 7% di cult. The analysis is presented in order to demonstrate the operation of the methodology. Further data would be nee- ded to extrapolate general trends. With repeated use of the methodology in various contexts, it would be possible to build up a useful reference for those considering the use of a WCMS. In addition, this data would permit analysis of overall strengths and weaknesses of a particular WCMS. / MT2018

La compréhension de la façon dont les consommateurs interagissent avec le site Web d’une entreprise s’avère primordiale pour sa survie à l’heure actuelle. En effet, elle aide les gestionnaires de sites Web à améliorer la performance du site de manière à développer la satisfaction des consommateurs et ainsi leurs comportements d’achat et de fidélité. Le but de ce travail de recherche est double. Il vise dans un premier temps à développer un modèle conceptuel expliquant la fidélité intentionnelle des consommateurs, pour dans un deuxième temps, le tester empiriquement dans le cas des sites Web de voyage. Plus précisément, cette étude examine le rôle des perceptions des consommateurs sur leur satisfaction et leur fidélité. Cette dernière est appréhendée au travers des intentions d’achat, de recommandation et de visite du site. En outre, le rôle médiateur de la satisfaction des consommateurs entre la perception des consommateurs des attributs de site et la fidélité intentionnelle est examiné. Un cadre théorique est établi qui est soutenu par des preuves empiriques dans le contexte de voyage en ligne. Ce cadre théorique se penche essentiellement sur la théorie du choix raisonné de Fishbein et Ajzen (1975), Oliver (1999) et autres travaux majeurs dans le domaine du comportement du consommateur en ligne. Notre étude s’appuie sur une approche quantitative fondée sur les données recueillies auprès des consommateurs par le biais d’un questionnaire ciblant les voyageurs en ligne. Notre analyse est fondée sur des réponses d'un échantillon de 200 voyageurs.En ce qui concerne les résultats empiriques, la recherche apporte plus d’éclairage sur le lien entre les perceptions des consommateurs et leur intention de fidélité. Par conséquent, les résultats montrent l'impact direct de la perception sur les intentions de fidélité. Plus précisément, les résultats suggèrent que la perception du consommateur liée aux attributs fonctionnels et hédoniques du site Web de voyage est susceptible d'affecter son intention de fidélité.Les résultats empiriques montrent également que les deux dimensions de la perception des consommateurs à savoir les attributs hédoniques et fonctionnels peuvent potentiellement améliorer la satisfaction du consommateur. Cependant, la satisfaction est plus déterminée par les perceptions liées aux attributs fonctionnels que celles liées aux aspects hédoniques. En outre, bien que la satisfaction du consommateur est reconnue d’influencer les intentions de fidélité des consommateurs, mais seul ne suffit pas pour conduire les intentions de fidélité des consommateurs. L'étude se termine par une conclusion générale qui résume les principaux résultats mis en évidence dans cette recherche. Il aborde les contributions théoriques, méthodologiques, les implications managériales et les contributions de résultats empiriques de recherche. Enfin, cette recherche conclut sur des voies de recherche futures. / A better comprehension of how consumers interact with travel web site is primordial for its survival as it helps managers improve web site performance to levels that satisfy online travel purchaser, and thus create loyalty intentions resulting in a positive word of mouth and repurchasing behavior. Drawing upon the foundations of marketing literature and particularly the theory of reasoned action of Fishbein and Ajzen (1975), Oliver (1999) and other relevant major works regarding online consumer behavior, this research work aims at developing and test empirically a conceptual model that explains how online leisure traveler develops loyalty intentions towards travel web site. Specifically, this research study investigates the role of consumer’s perceptions and satisfaction on loyalty intentions. In addition, the mediating role of consumer satisfaction between web site attributes perceptions-loyalty intentions relationship is examined. The established theoretical framework is supported by empirical evidence in the online travel settings. Our research study uses quantitative approach leaning on data collected by consumer-based survey targeting online travelers. Our analysis is based from responses of a sample of 200 e-travelers.With regard to the empirical findings, the research brings more knowledge about the consumer’s perceptions-loyalty intentions relationship. Hence, findings indicate the direct impact of perception on loyalty intentions. More precisely, results suggest that consumer’s perception of functional-related and hedonic related attributes of travel web site is likely to affect his loyalty intentions. The empirical findings show as well that the two dimensions of consumers’ perceptions (hedonic and functional-relevant attributes) can potentially enhance consumer satisfaction. However, satisfaction is more driven by functional-related attributes than hedonic-related ones. Furthermore, though consumer satisfaction is deemed to influence consumer loyalty intentions but alone is not sufficient to drive consumer loyalty intentions. Finally, the research study ends with a general conclusion that summarizes the key findings highlighted in this research. It addresses the theoretical, methodological, managerial marketing implications and contributions of empirical findings. Then, it provides a basis for identifying several fruitful directions for future research.

quot; Organisational critical activities quot; (OCAs) are activities which must be conducted by the organisation constantly in order to be successful in the industry. They are recognised as being essential to short, medium, and long-term success in that industry, have been significantly resourced and receive regular senior management monitoring and direction. Although these activities are extremely important, some empirical studies have shown that they are not well supported by organisations, particularly in the area of Web support. This thesis develops an evaluation methodology called the quot;organisational critical activity Web support evaluation methodology quot; (OCAWSEM) which can be utilised to elicit OCAs from organisations, evaluate whether an organisation acutes; OCAs are being supported by its Web site, and provide guidance on how the organisation can improve its Web site. To develop the OCAWSEM, this thesis reviews the relevant literature and proposes a prototype OCAWSEM. A new iterative case design (ICD) approach has been used in order to further develop the prototype, and then to test the improved OCAWSEM. The selected field cases were eight universities in New Zealand. In total, 43 semi-structured interviews were conducted with senior teams, middle level managers, and Web teams. A systematic review of these universitiesacute Web sites was performed from the provideracutes, rather than the useracutes perspective. The outcome shows that the Developed OCAWSEM is a valid and reliable methodology for the evaluation of the support for OCAs from Web sites in the universities in New Zealand. This thesis provides useful lessons, drawn from the development and testing processes, as the basis from which to develop more specific OCAWSEMs for use in other organisational and industry contexts. Both practitioners and academicians can gain a deeper understanding of the notion of OCAs, better elicit OCAs from management, conduct Web site evaluations, and discuss the support of the Web sites for the OCAs.

This study examines the impact of national culture on the content of corporate Web sites, and Web users’ attitudes and intentions toward culturally congruent or incongruent Web sites. In this work, culturally bipolar clusters based on Hofstede’s (1991) and Hall’s (1976) cultural dimensions are conceptualised. New Zealand and Korea are chosen as representatives of the respective bipolar clusters. This research utilises both content analysis and experimental research to provide deep insight into an area which has not yet been explored. Two studies are undertaken, Study One, focusing on the content analysis, examines how the use of visual communication and Web features differs between the two countries and between industry types. Study Two assesses Web users’ predispositions to respond favourably or unfavourably to the Web site. Web users’ perceptions, measured by experimental research with four culturally manipulated Web sites, are assumed to be the most suitable concept for studying the effectiveness of Web sites. Three ethnic groups are involved: Korean university students, New Zealand university students, and English-Korean bilingual university students. The findings reveal differences in the content of corporate Web sites from the two countries. However, these results do not support the findings of extant research. The results show that the corporate Web sites studied can be distinguished not only by the two national cultures, but also by other significant factors such as a company’s characteristics, its online presence strategy, national broadband infrastructure, and unique Internet culture. Additionally, the segment of young adults shows a convergence of cultural value systems which can be attributed to the fact that young adults in both countries have similar perceptions toward corporate Web sites regardless of their nationalities. Language structure and local terminology on the Web sites, however, are still important. This study contributes to knowledge by providing critical insights into the effectiveness and cultural congruence of Web sites. The results will benefit both academics and practitioners.