Despite advances in technology, software and planning tools that are available to project managers, information systems (IS) projects continue to fail. Storm (2005, pg 1) has suggested that management issues are a central theme in these failures, recommending more thorough training for project managers and improved management overall. Enterprise Resource Planning (ERP) implementations, arguably the most complex of IS projects, are particularly costly, high risk endeavors (Davenport, 1998, pg 7). When multiple locations are involved, the projects are even more challenging (Boudreau and Robey, 1999, pg 294; Markus et al, 2000, pg 46). This remains true even when a company has completed the strategic planning, the software configuration and the required infrastructural support, as experience shows companies may still face considerable complexity in getting from the capability to the reality. Due to a configuration knowledge barrier (Robey et al, 2002, pg 40), extensive use is often made of external consultants whose services add considerably to project cost (Haines and Goodhue, 2003, pg 24). By internalising and realising the benefits of a learning process within the business, implementation teams will become more self-reliant as their experience grows, increasing the possibility of success in subsequent implementations (Chang, 2004, pg 7). The challenge is how to achieve this learning effectively and efficiently (Esteves et al, 2002, pg 3). This dissertation proposes that an action learning approach may hold the key to reducing the variability of success in successive projects. This research has benefit for all practitioners, and particularly Project and Programme Managers working in Information System projects. It shows how incorporating an action learning approach to projects results in savings through doing things cheaper, quicker and better. It further proposes a practical, workable methodology for ensuring how action learning should take place as part of standard project methodologies. / Thesis (MBA)-University of KwaZulu-Natal, Pietermaritzburg, 2006.

In recent years there has been an increase in the adoption of tourism as an economic strategy in many developing nations and a growing interest in how communities and individuals engage with tourism. This parallels research which aims to uncover alternative readings of community participation in forms of economic and social development. This research uses tourism as a lens to understand the economic subjectivity of communities engaged in tourism. Focusing on how the local populations understand, experience and participate in tourism, it paints a picture of the Perhentian Islands which challenges existing understandings of individual and community participation in tourism. The research is broadly framed as a post-development project which highlights the grass-roots and bottom-up nature of small-scale developments and focuses on the ways in which local populations are actively engaged with tourism. It draws attention to the role played by discourse and subjectivity in constructing and reframing understandings of the individual within tourism development. Such discursive constructs can be actively co-opted as a political tool to empower individuals and communities by reconstructing understandings of local engagement in tourism. By recreating understandings of community engagement with tourism, it becomes possible to create new subjectivities outside of the framework of hegemonic capital. The methodology for this project incorporated participatory action research methods in order to facilitate community benefit through the research process. Research techniques involved both quantitative and qualitative methods in a number of settings. Ethnographic methods involving participant observation and in-depth interviews were complemented with focus groups, and property surveys. Research focused on key themes which were areas of interest identified by community members as well as questions which explored individual motivations for tourism work. In this situation, a number of motivations for engagement with tourism employment emerged. The individuals were actively seeking their employment, rather than passively accepting tourism from a limited number of choices. There were also similarities between hosts and guests which emerged, challenging the usual binary construction.

In Kenya, mobile technology is widely used, with more and more people gaining access to the Internet. Mobile technology has the potential to support learning and improve lives, particular those of impoverished people. In this study, 30 Kenyan runners from poor backgrounds and with limited formal education participated. They were provided with a basic smartphone and Internet data bundles for one year so that they could participate in m-learning. The participatory action research approach was used. Sources of data included interviews, observations, fieldnotes, web inquiries, and mobile log files. A sociocultural perspective was used to analyze how the participants learned informally using the smartphones. Findings indicate that the Kenyan runners’ rapid appropriation and mastery of the smartphones was based on their curiosity and interest in sports. The runners’ skills and knowledge increased over time, showing how digital resources improved their training, increased their social interactions, developed entrepreneurial skills, created awareness in and with the rest of society, and improved participation in m-learning. Sociocultural analysis showed that feedback from peers and the tool itself were both significant for learning. The participants themselves influenced the research process. From their interest emerged an online course (MOOC) about human rights. Key challenges in the process were power consumption, lack of electricity, and the availability and cost of Internet access. A lack of critical attitude about content on the Internet was also discernible. The main findings highlight how mobile technology can not only improve daily lives, but also develop new ways for people to participate in mlearning. / I Kenya är användningen av mobilteknologi och Internet utbredd och ökar stadigt. Mobilteknik visar sig ha potential att öka medborgares intressen för lärande och kunskap, och därigenom förbättra livssituationen särskilt för fattiga människor. Den här studien syftade till att med deltagande aktionsforskning analysera hur sådana processer går till. I studien deltog 30 kenyanska löpare från fattiga förhållanden och med begränsad formell utbildning. Deltagarna utrustades med en enkel smartphone med fri surf under ett år och följdes med intervjuer, observationer, webbenkäter och mobilspårning. Deras lärandeprocesser analyserades ur ett sociokulturellt perspektiv om hur teknik tillägnas – approrieras – och används i vardagliga praktiker och utvecklar lärande. Resultaten visade att de kenyanska löparna snabbt approprierade telefonerna och fann utifrån nyfikenhet och intresset för idrott olika sätt att använda dem. Kunskaper och färdigheter utvecklades över tid och de digitala resurserna förbättrade löparnas träning, ökade sociala interaktioner, utvecklade entreprenöriella färdigheter och nya synsätt på sina möjligheter i världen. Den sociokulturella analysen visade även att feedback från andra deltagare och/eller av tekniken i sig hade betydelse för lärandet. Forskningsprocessen påverkades av deltagarna och utifrån deras intresse skapades en on-line kurs (MOOC) om Mänskliga rättigheter. Problem i studien var telefonens energiförbrukning, brist på elektricitet, tillgång till och kostnad för Internet samt deltagarnas kritiska förhållningssätt till Internet. Det övergripande resultatet är att mobilteknologi kan förbättra livsvillkor och skapa nya vägar till lärande.

The purpose of this study was to understand why there is such lack of citizen participation among Asian Americans, despite the exponential growth of Asian American population in the state. Based on the literature on sense of community, citizen participation, and psychological empowerment, it was speculated that how individuals experience community may influence their motivation to participate. With the goal to understand and document how Asian Americans define community and experience sense of community, a sample of Asian Americans were interviewed. These individuals were participants of the Photovoice project conducted by a local community-based organization. The second aim of the study was to explore if and how a project like Photovoice enhanced the sense of community among participants. The findings suggested that Asian Americans defined various types and multiple communities. Also, it was suggested that because Asian American community is an imposed community of people of diverse Asian background, Asian Americans may not necessarily define it as a community or experience sense of community within the community. Based on the experiences of the participants, Photovoice seem to have great potential in bringing such diverse group as Asian Americans together as a community. Limitations of the study and future directions are discussed.

Th1s study investigates the terms, dialogue, structure and active learning in Open Distance learning texts in aa constructivist and problem-solving approach. In-text activities are imbedded in selfstudy texts. Their construct is validated against appropriate instructional design and learning theories for active learning. A course team developed, implemented and piloted a Unisa course for mathematics teachers in South Africa. The results describe their professional development through action learning. The Tornado-approach affects teams in organisations. A team used participatory action research and action learning with rich descriptions to document the longitudinal case study of four action research cycles over eight years. Qualitative research involved a literature survey, notes, portfolios, mindmaps, letters, interviews, document analyses, and assessment results. Our action research demonstrates ways to implement a post-modern learning design in an industrialized· institution. The researcher applies action learning in professional development, in team management, and suggests models for successful/unsuccessful teams (tornado-effect).

This single case study in Peace Education (PE) was conducted in Central Mexico where violence is manifest in different ways and consequently, PE may be an important intervention. The aim of this study was to acquire an understanding of the impact of PE in Mexico and to understand how students conceptualize peace and violence and how these phenomena impact their aspirations. Participants in this study were a school principal, teachers as well as 9th grade students from a telesecundaria. This research produced a number of key findings: Mexico does not have one concrete conception of PE; the student participants’ definition of peace and violence reflect their reality; and their aspirations can be commensurate with the principles of PE. One of the main conclusions drawn from this study is that although there are a several practices of PE in Mexico, the country needs one concrete proposal of PE tailored to its specific reality.

This single case study in Peace Education (PE) was conducted in Central Mexico where violence is manifest in different ways and consequently, PE may be an important intervention. The aim of this study was to acquire an understanding of the impact of PE in Mexico and to understand how students conceptualize peace and violence and how these phenomena impact their aspirations. Participants in this study were a school principal, teachers as well as 9th grade students from a telesecundaria. This research produced a number of key findings: Mexico does not have one concrete conception of PE; the student participants’ definition of peace and violence reflect their reality; and their aspirations can be commensurate with the principles of PE. One of the main conclusions drawn from this study is that although there are a several practices of PE in Mexico, the country needs one concrete proposal of PE tailored to its specific reality.

Students enrolled for the Network Systems III module at the Vaal University of Technology are experiencing problems with passing this module. Many of them fail due to the fact that they do not understand the subnet masking part of it. In an attempt to increase the students' pass rate, this study will make additional study material available to them, complying with their learning style preferences. This material will be available as elearning material on the Internet. The usage and success of elearning material implies a holistic approach towards learning styles. Learning styles consist of different interrelated learning elements. This study will make use of an action research approach comprising four phases. In the first phase, different learning styles are diagnosed by means of a literature study. The information obtained is applied to compile an interpretive questionnaire for completion by students. This questionnaire will enable the researcher to do an empirical study with regard to their learning preferences. The data obtained from the questionnaires will be analysed and information obtained will be applied to make additional module related elearning material available on the Internet. During the second phase, results obtained from the empirical investigation will be used to develop elearning material on subnetting, while also addressing the identified learning styles of participants. The elearning material is provided on the Moodle learning management system, enabling students to use it according to their own preferences. In the third phase, the success of the intervention on the elearning material is investigated. In this phase, the activities of students using the elearning material are analysed and tests and examination results processed to determine whether there is any correlation between time spent on elearning material and these results. The usage of elearning material is tested by means of an interpretive questionnaire to the students. The last part of the action research approach deals with the question of whether the research was conducted successfully. A second iteration of the process proved the results to be satisfactory. The elearning material was positively received by students participating in the research, while a growing interest in this material was noticed from the last semester in 2007 to the first semester in 2008. / Thesis (M.Sc. (Computer Science))--North-West University, Potchefstroom Campus, 2011.

Students enrolled for the Network Systems III module at the Vaal University of Technology are experiencing problems with passing this module. Many of them fail due to the fact that they do not understand the subnet masking part of it. In an attempt to increase the students' pass rate, this study will make additional study material available to them, complying with their learning style preferences. This material will be available as elearning material on the Internet. The usage and success of elearning material implies a holistic approach towards learning styles. Learning styles consist of different interrelated learning elements. This study will make use of an action research approach comprising four phases. In the first phase, different learning styles are diagnosed by means of a literature study. The information obtained is applied to compile an interpretive questionnaire for completion by students. This questionnaire will enable the researcher to do an empirical study with regard to their learning preferences. The data obtained from the questionnaires will be analysed and information obtained will be applied to make additional module related elearning material available on the Internet. During the second phase, results obtained from the empirical investigation will be used to develop elearning material on subnetting, while also addressing the identified learning styles of participants. The elearning material is provided on the Moodle learning management system, enabling students to use it according to their own preferences. In the third phase, the success of the intervention on the elearning material is investigated. In this phase, the activities of students using the elearning material are analysed and tests and examination results processed to determine whether there is any correlation between time spent on elearning material and these results. The usage of elearning material is tested by means of an interpretive questionnaire to the students. The last part of the action research approach deals with the question of whether the research was conducted successfully. A second iteration of the process proved the results to be satisfactory. The elearning material was positively received by students participating in the research, while a growing interest in this material was noticed from the last semester in 2007 to the first semester in 2008. / Thesis (M.Sc. (Computer Science))--North-West University, Potchefstroom Campus, 2011.

This health services study employed a participatory action research (PAR) approach to engage nurse practitioners (NPs) from two health authorities in British Columbia in separate and concurrent inquiry groups to examine the research question: How does collaboration advance NP role integration within primary health care (PHC)? The inquiry with NPs is significant and timely, because the introduction of the NP role was only recently formalized in BC, supported by the passage of legislation and regulation, and the introduction of graduate education programs. For this PAR study, a first-, second-, third-person action research framework was adapted and applied to facilitate graduate student research. PAR fostered an iterative process of social investigation, education, and action, in which NPs strengthened their relations, shared and generated practice and policy knowledge, and engaged in collective visioning and action to improve health care delivery. The findings of this PAR study include design and substantiation of an ecological framework about collaborative health care culture. This collaborative culture framework was applied to and substantiated by the NP inquiry discussions. NP practice patterns were examined and found to parallel the PHC principles, indicating the importance of the NP role to PHC renewal efforts. The meaning of role integration was explicated and collaboration was found to be foundational to NP practice. The study revealed the political nature of the NP role and the extent to which NPs are reliant on collaborative relations at all levels of the health system to attain role integration. Given that NP role development is still at an early stage in this province, this study provides important information about the current progress of role implementation and direction for future role advancement.