While the uptake of cultural safety initiatives is increasing in professional environments, literature on cultural safety lacks reference to the lived experiences and demands of facilitating Indigenous cultural safety training. Using a qualitative and Indigenous approach, this study examined the various challenges and successes involved in facilitating Indigenous cultural safety and anti-racism training from the perspective of facilitators. The diverse sample comprised of 11 facilitators and included those who identified as Indigenous, non-Indigenous or mixed; those who identified as male or female; and those who have worked in post-secondary, healthcare and/or private sector environments. Findings indicate that facilitators, typically highly skilled and perceptive individuals grounded in their identity and critical race analyses, used affect and affective activities that challenge participants to interrogate the ways that power and privilege influence their everyday interpersonal and professional relationships. Affect theory describes the ways in which our bodies have the potential to be creative and respond in new ways; affect and affective activities in Indigenous cultural safety training increased the likelihood of a bodily emergence among participants, which is a necessary and critical turning point to create new relationships to land, others and self. Furthermore, the findings suggest that cultural safety training represents potentially risky spaces, as facilitators must constantly assess and manage the risks of harm, emotional distress and/or taxation for participants and themselves. Finally, the findings reveal possible supports necessary for facilitators to continue this important work. Overall, the findings demonstrate how affect and emergence is foundational to decolonialization and sustainable social change. / Graduate / 2021-04-22

Text in Afrikaans / Die doel van hierdie ondersoek is om die verskil in effek tussen direktiewe en nie-direktiewe insette van die fasiliteerder, tydens sensitiwiteitopleiding, te bepaal deur sommige kliente voor te berei op die ervaring deur middel van 'n uitdeelstuk en ander kliente nie voor te berei nie. Die sensitiwiteitgroepe word deurgaans op ongestruktureerde wyse hanteer en met behulp van 'n kwantitatiewe meting en verwerking met t-toetse asook 'n kwalitatiewe meting word hipoteses getoets. Die instrumente wat gebruik word is die POI, Rotter, Firo-B en 'n oopvraag-tegniek. Die resultate dui daarop dat persone wat voorberei word op die ervaring 'n groter interne lokus van kontrole openbaar. / The aim of this study is to determine the difference in effect between directive and non-directive inputs by the facilitator during sensitivity training, by preparing some clients for the experience with the aid of a handout while other clients go through the same experience unprepared. The sensitivity groups are run on an unstructured basis and effects are measured with a quantatitive measurement and calculated with t-tests as well as qualitative. measurement, thereby testing the hypotheses. The instruments that are used are the POI, Rotter, Firo-B and an open question technique. The results seem to indicate that people who are prepared for the experience show a higher internal locus of control. / Industrial and Organisational Psychology / M.A. (Bedryfsielkunde)

This research examines managers’ and facilitators’ perceptions of effective facilitation. A review of the literature revealed that practitioners have written much of the existing information regarding the practice of facilitation. There has been little validation of findings by independent researchers and little empirical research. None of the claimed outcomes on facilitation effectiveness had been confirmed by managers. Further, where research had been conducted it had focused on immediate, rather than longer term issues and outcomes. This research seeks to rectify the lack of robust research into perceptions of effective facilitation by both the facilitators involved and the managers who seek to use facilitators. In this research 40 people were individually interviewed: 20 managers and 20 facilitators. Interviewees were asked to comment on both their positive and negative experiences of facilitation. The data was transcribed and QSR NVivo was used to assist with the analysis. Combinations of a priori and inductive codes were used to analyse the data. The a priori model (Brinkerhoff, 1986) had six stages, namely: Goal Setting and Needs Analysis; Program Design; Intervention; Immediate Outcomes; Intermediate or Usage Outcomes; and Impacts on the Organisation. It was found that only four of the six stages were helpful in explaining perceptions of effective facilitation; and additional themes emerged that did not fit within this predetermined model.

Text in Afrikaans / Die doel van hierdie ondersoek is om die verskil in effek tussen direktiewe en nie-direktiewe insette van die fasiliteerder, tydens sensitiwiteitopleiding, te bepaal deur sommige kliente voor te berei op die ervaring deur middel van 'n uitdeelstuk en ander kliente nie voor te berei nie. Die sensitiwiteitgroepe word deurgaans op ongestruktureerde wyse hanteer en met behulp van 'n kwantitatiewe meting en verwerking met t-toetse asook 'n kwalitatiewe meting word hipoteses getoets. Die instrumente wat gebruik word is die POI, Rotter, Firo-B en 'n oopvraag-tegniek. Die resultate dui daarop dat persone wat voorberei word op die ervaring 'n groter interne lokus van kontrole openbaar. / The aim of this study is to determine the difference in effect between directive and non-directive inputs by the facilitator during sensitivity training, by preparing some clients for the experience with the aid of a handout while other clients go through the same experience unprepared. The sensitivity groups are run on an unstructured basis and effects are measured with a quantatitive measurement and calculated with t-tests as well as qualitative. measurement, thereby testing the hypotheses. The instruments that are used are the POI, Rotter, Firo-B and an open question technique. The results seem to indicate that people who are prepared for the experience show a higher internal locus of control. / Industrial and Organisational Psychology / M.A. (Bedryfsielkunde)

La présence des congénères constitue l’élément de base du contexte social, dont la psychologie sociale expérimentale tente depuis un siècle de comprendre les influences (positives et négatives) et autres mécanismes sous-jacents. Chez l’homme, ces influences repérables sur la cognition dépendent souvent de la capacité évaluative de la personne présente. À l’interface de la psychologie sociale, de la psychologie cognitive et des neurosciences intégratives, notre thèse est que la présence évaluative d’autrui (la présence de l’expérimentateur) affaiblit de manière transitoire le contrôle exécutif, avec une double influence : néfaste dans les activités complexes impliquant un conflit de réponses, et bénéfique dans les activités dont la réussite n’implique que l’émission de réponses automatiques. Nos résultats (quatre études) soutiennent la thèse défendue à partir du couplage de la tâche de Simon (permettant une mesure du contrôle exécutif) ou de son adaptation récente en version partagée (présence d’un coacteur) avec des enregistrements électromyographiques. Ces résultats confortent ainsi notre approche intégrative des influences attachées à la présence d’autrui, dont les implications pratiques sont fortes s’agissant notamment de l’étude des processus cognitifs en laboratoire. / The presence of conspecifics is the basic element of the social context, whose experimental social psychology has been trying for a century to understand the influences (positive and negative) and underlying mechanisms. In humans, these influences on cognition often depend on the evaluative capacity of the person present. At the interface of social psychology, cognitive psychology, and integrative neuroscience, our thesis is that the presence of evaluative others (experimenter presence) temporarily weakens executive control, with a negative influence in complex activities involving response conflict, and a beneficial influence in activities requiring only the emission of automatic responses to succeed. Our results (four studies) support our thesis based on the coupling of the Simon task (measuring executive control) or its recent adaptation (shared version implying the presence of a coactor) with electromyographic recordings. Our findings confirm our integrative approach of social presence effects, whose practical implications are strong, particularly with regard to the study of cognitive processes in the laboratory.

Les interactions entre organismes ont des conséquences majeures sur la composition des communautés et le fonctionnement des écosystèmes. En écologie l'étude des interactions négatives, telles que la prédation et la compétition, a largement dominé la littérature. Des travaux récents ont souligné l’importance des interactions positives dans la nature, telles que la facilitation, mais ces interactions restent malgré tout peu intégrées dans les théories contemporaines en écologie. Cette thèse s’inscrit dans cette démarche et aborde deux questions centrales : (i) Comment la facilitation indirecte (via la protection contre le pâturage) affecte-t-elle la structure fonctionnelle (caractéristiques des distributions de traits) des communautés de plantes ? (ii) L'effet net des interactions facilitatrice-bénéficiaire identifiées à l’échelle d’une paire d’espèces restent-elles valides en présence d’une communauté entière d'espèces bénéficiaires potentielles ? Deux expérimentations in situ dans des environnements contrastés ont été mises en place : l’exclusion du pâturage dans des tourbières tropicales alpines et une transplantation de communautés de plantules sous des plantes adultes en milieu méditerranéen semi-aride. Nous avons montré que la facilitation indirecte affectait les caractéristiques du filtre environnemental, la dominance des espèces et la différenciation de niche au sein de la communauté. Nos travaux suggèrent également que la composition des communautés de plantules modifie les interactions adultes-plantules, remettant ainsi en cause la possibilité d’extrapolation des résultats entre paires d'individus à l’échelle de la communauté. / Interactions between organisms are key drivers of community composition and ecosystem functioning. Ecology has a long history of studies on negative interactions, such as predation and competition. Recent studies have highlighted the importance of positive interactions, such as facilitation in nature. The integration of these interactions into modern ecological theory has nonetheless lagged behind. This thesis aims at contributing to this research effort and addresses two core questions : (i) How does indirect facilitation (through protection against grazing) affect the functional structure (characteristics of trait distributions) of plant communities? (ii) Does the net effect of the interactions between a species pair (benefactor-beneficiary) remain valid in the presence of several beneficiary species at community level? We set up two insitu experiments in contrasted environments: a grazing exclusion experiment in tropical alpine peatlands and a transplantation experiment of sapling communities beneath adult plants in a mediterranean environment. Our results showed that indirect facilitation affects the characteristics of the environmental filter, species dominance and niche differentiation in the community. Our results also suggested that the composition of sapling communities modifies adult-sapling interactions, thereby questioning the possibility of extrapolating results from pairs of individuals to the community scale.

The aim of this study is to explore the relationship between employees' supportive resource (workplace support and non-work support) and their work-life balance in Taiwan. The roles of work-life balance's four components (work-to-life conflict, life-to-work conflict, work-to-life facilitation, and life-to-work facilitation) in the relationship between support and employee outcomes (psychological wellbeing, turnover intention, affective- and continuance organizational commitment) were examined. Eight-hundred surveys were distributed to for-profit and non-profit sectors. After eliminating the invalid questionnaires, 658 valid questionnaires were used for further analysis. The findings of this study suggested that three kinds of support (organizational support, supervisor support, and non-work support) were positively related to employees' work-life balance. However, no significant relationship was found between the availability and usage of the work-life balance policies and employees' work-life balance. More importantly, it was found that work-life balance and four components mediate the relationship between supervisor support and all employee outcomes. The relationship between employees' awareness of the policies that organization offered and favourable employee outcomes is also mediated by work-life balance. Interestingly, the availability and usage of the policies were not found to be related to either employees' better work-life balance or favourable employee outcomes. It is thus recommended that emphasizing supervisor support might be a better option than introducing various work-life balance policies for employees to achieve a better work-life balance. Otherwise, the work-life balance policies offered have to meet employees' needs.

The research deals with an aspect of communication which could effect the teaching/learning situation, namely communication apprehension. The research also deals with cooperative group work, and the role that it plays in reducing communication apprehension. A review of literature concerning cooperative group work, communication apprehension and the role of the educator was conducted in order to establish which factors could affect the role that these variables play in the classroom situation. A general survey of educators was distributed to all the English first language schools in the KOSH (Klerksdorp-Orkney-Stilfontein and Hartebeesfontein) area of the North West province, and the data was analysed by the researcher. The Personal Report of Communication Apprehension (PRCA) was used as an instrument to measure the learners communication apprehension. The responses were analysed with the assistance of the Statistical Consultant Service of Potchefstroom University for Christian Higher Education. The study was two-fold: to determine if educators in the English first language primary schools in the KOSH area of the North West province, were implementing cooperative group work models in their classrooms, and to determine if the Grade 7 learners in these schools experienced communication apprehension. The study also aimed to determine if cooperative group work lessened the degree of communication apprehension experienced. The first section of the study indicated that the educators in these schools were indeed implementing cooperative group work models, although 36.6% of these educators had not received any formal training in the implementation of cooperative group work in their classrooms. The second section of the study, the empirical study, indicated that the study population experienced an average communication apprehension of 47.7%. Afrikaans female learners experienced the lowest average communication apprehension of 44.2%, while Afrikaans male learners experienced the highest average communication apprehension of 54.8%. The study indicated that L1 learners and ESL (English second language) learners experience comparative levels of communication apprehension. The study also indicated that for each of the L1 and ESL groups, group work communication apprehension was lower than all other communication apprehension contexts. / Thesis (M.Ed.)--Potchefstroom University for Christian Higher Education, 2002

The research deals with an aspect of communication which could effect the teaching/learning situation, namely communication apprehension. The research also deals with cooperative group work, and the role that it plays in reducing communication apprehension. A review of literature concerning cooperative group work, communication apprehension and the role of the educator was conducted in order to establish which factors could affect the role that these variables play in the classroom situation. A general survey of educators was distributed to all the English first language schools in the KOSH (Klerksdorp-Orkney-Stilfontein and Hartebeesfontein) area of the North West province, and the data was analysed by the researcher. The Personal Report of Communication Apprehension (PRCA) was used as an instrument to measure the learners communication apprehension. The responses were analysed with the assistance of the Statistical Consultant Service of Potchefstroom University for Christian Higher Education. The study was two-fold: to determine if educators in the English first language primary schools in the KOSH area of the North West province, were implementing cooperative group work models in their classrooms, and to determine if the Grade 7 learners in these schools experienced communication apprehension. The study also aimed to determine if cooperative group work lessened the degree of communication apprehension experienced. The first section of the study indicated that the educators in these schools were indeed implementing cooperative group work models, although 36.6% of these educators had not received any formal training in the implementation of cooperative group work in their classrooms. The second section of the study, the empirical study, indicated that the study population experienced an average communication apprehension of 47.7%. Afrikaans female learners experienced the lowest average communication apprehension of 44.2%, while Afrikaans male learners experienced the highest average communication apprehension of 54.8%. The study indicated that L1 learners and ESL (English second language) learners experience comparative levels of communication apprehension. The study also indicated that for each of the L1 and ESL groups, group work communication apprehension was lower than all other communication apprehension contexts. / Thesis (M.Ed.)--Potchefstroom University for Christian Higher Education, 2002

Le plan de relance économique de la fin 2008 en France pose à nouveau la question de savoir quel est l’objet des marchés publics. D’instruments au service de l’Administration, ils sont devenus des outils des politiques publiques, des leviers économiques. Et c’est cette dernière fonction, agrégée à la volonté de soutenir la croissance et le potentiel économique des petites et moyennes entreprises (PME), modèle entrepreneurial de référence car le plus représenté, qui relance le débat récurrent entre facilitation et favoritisme envers les PME dans leur accès aux marchés publics. Pourtant, le favoritisme, tel que mis en œuvre par le Small Business Act américain de 1953, est sanctionné par l’application des principes européens de la commande publique : liberté d’accès aux marchés publics, égalité de traitement des candidatures et transparence des procédures. Les réformes successives du Code des marchés publics n’ont eu de cesse d’intégrer des dispositifs en faveur des PME : certains ont été annulés, comme la mise en place de politiques de quotas dans certaines procédures ou l’augmentation des seuils de publicité obligatoire ; d’autres ont été maintenus, c’est le cas de l’allotissement ou de la création du marché public simplifié. La facilitation devient donc synonyme d’allégement des procédures, de simplification de la réglementation, et profite à tous les opérateurs économiques, sans distinction de taille. Pourquoi alors axer le débat sur le bénéfice retiré par l’ensemble des PME, parallèlement à la mise en place d’un régime discriminant en faveur des seules PME innovantes. La rupture n’existe donc peut-être plus seulement entre les PME et les grandes entreprises, mais entre les PME elles-mêmes dans leur accès aux marchés publics. / The economic stimulus package in late 2008 in France raises again the question of what the purpose of public procurement is. As instruments for the Administration, they have become the tools of public policy, economic levers. And their last function, in association with the support of the growth and economic potential of small and medium enterprises (SMEs), business model of reference, because the most represented, restarts the ongoing debate between facilitating and favoritism to the SME for their access to public procurement. Yet, the favoritism, as implemented by the american Small Business Act of 1953, culminating in the implementation of the European principles of public procurement: open access to public procurement, equal treatment of candidates and transparent procedures. Successive reforms of the Procurement Code have not ceased to integrate devices for SMEs: some have been canceled, as the introduction of quota policies in certain procedures or increased levels of mandatory disclosure ; others were held, in the case of the allotment or creation of simplified regulation. Facilitation becomes synonymous of relief procedures, regulatory simplification, and benefits all traders, regardless of size. Why, then, focus the debate on the profit made by all SMEs, alongside the introduction of a discriminant scheme only for innovative SMEs. The break may be not only between SMEs and large companies, but between the SMEs themselves in their access to public markets.