För företag idag är det av stor betydelse att ha en fungerande interninformation. Syftet med denna studie var att belysa hur butikschefer och medarbetare i ett företag upplevde och definierade sin interninformation samt se hur interninformationen fungerade i nutiden och hur de eftersträvade att den borde fungera i framtiden. Målet var även att belysa vilka informationskanaler som ansågs vara mest informativa och fungerande. Elva intervjuer genomfördes och därefter analyserades data med hjälp av en induktiv tematisk analys. I studien framkom att de intervjuades upplevelse av interninformationen var positiv. Den viktigaste informationskanalen var muntlig information, vilket uppskattades av både butikschefer och medarbetare då denna kanal stimulerade till diskussion och ett möte ansikte mot ansikte som kunde förtydliga informationen. Tidsbrist och avancerade sökvägar kunde dock försvåra inhämtning av information från intranätet. Slutsatserna var att intervjupersonerna upplevde information som något viktigt inom företaget och flera uppgav att den var oerhört viktig för företagets existens. / For companies today, it is important to have functioning internal information. The purpose of this study was to illustrate how store managers and employees in a company experienced and defined their internal information, how the internal information works at present and how they wanted to obtain it in the future. Another goal was to highlight the information channels that were considered the most informative and functional. Eleven interviews were carried out and the data was analyzed using an inductive thematic analysis. The study proved that the experience of internal information was positive among the interviewees. The most important information channel was verbal information, which was appreciated by both store managers and employees. Verbal information gave the opportunity for discussions and face to face interactions that made it possible to clarify the information. The study revealed that lack of time and advanced searching paths may obstruct the collection of information. The conclusion was that the interviewees perceive information as something important within the company and several states that it was crucial for the company's existence.

Increasing resettlement in and around Austin, decrease in water discharge rates and loss of endangered species habitat led to the creation of the City of Austin wildlands. The study consisted of a mail survey of 1,000 residents living near the City of Austin’s Water Quality Protection Lands and Balcones Canyonland Preserve for the purpose of identifying residents’ perceptions and knowledge about the wildlands in order to provide direction for the City of Austin Wildland Division’s environmental education program. The two specific objectives were to (1) Understand factors that influence residents’ knowledge, determine if previous participation in an environmental programs increases their level of knowledge, and to ascertain the effectiveness of different information outlets for increasing residents knowledge about environmental issues pertaining to the Edwards Aquifer and City of Austin’s wildlands and (2) Identify factors that influence residents’ approval or disapproval of land management actions and the alternative recreation activities on the City of Austin’s wildlands. For objective one, it was expected that socio-demographic variables (eg: older, educated, males that live within Austin for a longer period of time) and behavioral variables (eg: previous involvement in environmental organizations), and acquisition of prior information about the wildlands would be positively associated with wildland knowledge. For objective two, it was expected that residents’ management support would be positively associated with the perception that one of the purposes of the wildlands is to protect endangered species, respondents’ positive experiences with the wildlands, pro-environmental behavior, and perceptions that the wildlands increase their property value. It was also expected that approval of wildland management actions would be positively associated with the extent to which residents have been negatively affected by wildlife and their level of concern about wildlife impacts on their property. Also, it was expected that respondents’ approval of vegetation management actions, such as the use of fire, would be negatively associated with the extent to which residents have seen smoke on the wildlands and their level of concern about wildfire. The regression analyses conducted to test the first objective showed positive associations between local newspaper readership and residents’ knowledge about environmental issues and the City of Austin’s wildlands. Previous pro-environmental behavior by residents positively related to their knowledge about environmental issues pertaining to the wildlands. Furthermore, survey respondents who were older, male, and had lived in the City of Austin for a longer time were positively associated with environmental and City of Austin’s wildland knowledge levels. Some strategies for information dissemination about the wildlands include the use of local newspapers and homeowner association newsletters. New City of Austin residents who are younger and live in close proximity to the wildlands are the suggested target audience for initiating a proposed environmental education program. The results of regression analyses conducted to address objective two showed that approval of wildland management actions were positively associated with knowledge about rangelands and negatively associated with the level of concern about being negatively impacted by management actions used by the City of Austin. Results suggest that knowledge about specific environmental benefits associated with the management actions can improve respondents’ support for management actions such as the use of prescribed fire and harvesting overpopulation of deer and hogs. The results of this study should help the City of Austin by providing (1) information about factors that influence residents’ knowledge and suggested information dissemination channels (2) descriptive information about respondents’ environmental knowledge levels, and (3) aid to improve an existing education program for the purpose of increasing support for management actions that are critical for attaining the objectives of the WQPL and BCP.

<p>Abstract</p><p>Title: Internal communication at IKEA – A functional analysis of IKEA Uppsalas internal</p><p>communication (Intern kommunikation på IKEA – En funktionsanalys av IKEA Uppsalas interna kommunikation)</p><p>Author: Fredrik Johansson</p><p>Aim: The purpose of this study is to analyze the internal communication at IKEA Uppsala.</p><p>Are the channels of communication working efficiently? How is the information received by the employees? Finally I will make a few suggestions on how the internal communication can be improved.</p><p>Method/Material: The method used in this study is quantitative. The internal communication at IKEA Uppsala is analyzed based on the results of a questionnaire. 75 employees at three different divisions were given questions on how they appreciate the communication channels at IKEA in Uppsala. 50 answers were received.</p><p>Main results: The results clearly show that even though the internal communication at IKEA seems to work well in general, a few of the channel needs to be improved. A major difference between the channels has been observed and firstly, the internal e-mail is not used as it could be. Secondly, the Intranet is also used by very few of the respondents. However the verbal communication from the nearest manager is regarded by over 50 per cent of the respondents as very much practical indeed. Also the IKEA staff paper, Arosposten is read by many and is regarded as a useful source of information.</p><p>Number of pages: 63</p><p>Course: Media and Communication Studies C</p><p>University: Division of Media and Communication, Department of Information Science,Uppsala University</p><p>Period: Autumn 2006</p><p>Tutor: Göran Svensson</p><p>Keywords: Information, communication,internal communication, information channels</p>

<p>Abstract</p><p>Title: Internal Communication at a large mobile operator (Internkommunikation hos en mobiloperatör - en studie av motivation och upptagningsförmåga av information hos butikschefer)</p><p>Number of pages: 43</p><p>Author: Helena Isaksson</p><p>Tutor: Peder Hård af Segerstad</p><p>Course: Media and Communication Studies C</p><p>Period: Fall term 2006</p><p>University: Division of Media and Communication, Department of Information Science, Uppsala University.</p><p>Purpose/Aim: The purpose of this essay is to gain an insight in how a corporations store managers motivation affects the degree of information they absorb from information channels.</p><p>Material/Method: The method that had been used in this essay is quantitative. It is based around a questionnaire aimed towards store managers and consequently used it to run regression analysis using the software package SPSS.</p><p>Main results: The main result of the essay is that the motivation among store managers is positively related to the degree to which they absorb information. Thus, a possible problem exists for the corporation in that they need to make sure that the store managers are and stays motivated. Further, it seems that the longer a store manager has been employed by the corporation the less information is absorbed. The reader should although interpret the results with caution, since the limited sample could bias the estimates.</p><p>Keywords: Internal communication, organizational communication, motivation, information, information channels and absorption of information.</p>

Abstract Title: Internal Communication at a large mobile operator (Internkommunikation hos en mobiloperatör - en studie av motivation och upptagningsförmåga av information hos butikschefer) Number of pages: 43 Author: Helena Isaksson Tutor: Peder Hård af Segerstad Course: Media and Communication Studies C Period: Fall term 2006 University: Division of Media and Communication, Department of Information Science, Uppsala University. Purpose/Aim: The purpose of this essay is to gain an insight in how a corporations store managers motivation affects the degree of information they absorb from information channels. Material/Method: The method that had been used in this essay is quantitative. It is based around a questionnaire aimed towards store managers and consequently used it to run regression analysis using the software package SPSS. Main results: The main result of the essay is that the motivation among store managers is positively related to the degree to which they absorb information. Thus, a possible problem exists for the corporation in that they need to make sure that the store managers are and stays motivated. Further, it seems that the longer a store manager has been employed by the corporation the less information is absorbed. The reader should although interpret the results with caution, since the limited sample could bias the estimates. Keywords: Internal communication, organizational communication, motivation, information, information channels and absorption of information.

Abstract Title: Internal communication at IKEA – A functional analysis of IKEA Uppsalas internal communication (Intern kommunikation på IKEA – En funktionsanalys av IKEA Uppsalas interna kommunikation) Author: Fredrik Johansson Aim: The purpose of this study is to analyze the internal communication at IKEA Uppsala. Are the channels of communication working efficiently? How is the information received by the employees? Finally I will make a few suggestions on how the internal communication can be improved. Method/Material: The method used in this study is quantitative. The internal communication at IKEA Uppsala is analyzed based on the results of a questionnaire. 75 employees at three different divisions were given questions on how they appreciate the communication channels at IKEA in Uppsala. 50 answers were received. Main results: The results clearly show that even though the internal communication at IKEA seems to work well in general, a few of the channel needs to be improved. A major difference between the channels has been observed and firstly, the internal e-mail is not used as it could be. Secondly, the Intranet is also used by very few of the respondents. However the verbal communication from the nearest manager is regarded by over 50 per cent of the respondents as very much practical indeed. Also the IKEA staff paper, Arosposten is read by many and is regarded as a useful source of information. Number of pages: 63 Course: Media and Communication Studies C University: Division of Media and Communication, Department of Information Science,Uppsala University Period: Autumn 2006 Tutor: Göran Svensson Keywords: Information, communication,internal communication, information channels

No description available.

<p>Abstract</p><p>Title: Where does the news that you read in your localpaper come from? (Vilket ursprung har nyheten som du läser i din lokaltidning?)</p><p>Number of pages: 45 (57 including enclosures)</p><p>Author: Elin Rantakokko</p><p>Tutor: Göran Svensson</p><p>Course: Media and Communication Studies 30 hp</p><p>Period: Fall of 2007 University: Division of Media and Communication, Department of Information Science, Uppsala University Purpose/Aim: This paper has the aim to make a systematic survey of the information source and channels that local newspapers use. How much space they get in the paper and how the newspaper works with these sources and channels. The front pages of the newspaper are going to be compared with the insides of the newspaper. The reports roles in the making of news are also examined.</p><p>Material/method: To be able to answer my questions I’m going to use three different methods. An observation on the papers morning meetings, an quantitative content analysis of five numbers of an local paper and four interviews with two news managers and two reporters on the paper.</p><p>Main results: The paper makes most of the news by them as well as them receives many of the tip-offs from private persons. These are ranked as news that cost a lot of money to make for the paper. In the paper internal and external sources get a half each. The local paper have many information channels that the public can use to tip the paper. The two channels that are used the most are e-mailing and the telephone. The front pages of the newspaper indicate very well on the material in the inside of the newspaper. The reports does not come with own ideas as much as they would like to, they mean that the most ideas for articles comes during another job.</p><p>Keywords: Local newspapers, information channels, information source, news value, news gathering, news institution.</p>

Abstract Title: Where does the news that you read in your localpaper come from? (Vilket ursprung har nyheten som du läser i din lokaltidning?) Number of pages: 45 (57 including enclosures) Author: Elin Rantakokko Tutor: Göran Svensson Course: Media and Communication Studies 30 hp Period: Fall of 2007 University: Division of Media and Communication, Department of Information Science, Uppsala University Purpose/Aim: This paper has the aim to make a systematic survey of the information source and channels that local newspapers use. How much space they get in the paper and how the newspaper works with these sources and channels. The front pages of the newspaper are going to be compared with the insides of the newspaper. The reports roles in the making of news are also examined. Material/method: To be able to answer my questions I’m going to use three different methods. An observation on the papers morning meetings, an quantitative content analysis of five numbers of an local paper and four interviews with two news managers and two reporters on the paper. Main results: The paper makes most of the news by them as well as them receives many of the tip-offs from private persons. These are ranked as news that cost a lot of money to make for the paper. In the paper internal and external sources get a half each. The local paper have many information channels that the public can use to tip the paper. The two channels that are used the most are e-mailing and the telephone. The front pages of the newspaper indicate very well on the material in the inside of the newspaper. The reports does not come with own ideas as much as they would like to, they mean that the most ideas for articles comes during another job. Keywords: Local newspapers, information channels, information source, news value, news gathering, news institution.

During later years, the primary care services are experiencing a heavier strain in terms of increasing expenses and higher demand for medical services. An increased awareness about pharmaceutical adverse effects and the global concern of antibiotic resistance has given self-care and active surveillance a stronger position within the primary care services. The management strategy for minor illnesses is important because care-seekers tend to repeat successful strategies from past events, and past experience with self-care drives future self-care practices. The overall aim of this thesis was to explore people’s experiences and needs when practicing self-care and receiving self-care advice for minor illnesses. This was achieved by studying people’s experiences with and knowledge of minor illnesses, self-care interventions and channels of information used when providing self-care for minor illness. Needs for confidence in self-care were studied, as well as supporting and obstructing factors in the practice of self-care. Satisfaction with telephone nursing and people’s experiences of reassurance in relation to the decision-making process in self-care for minor illness was explored. The results showed that experience correlated with self-rated knowledge of the condition, and the least common conditions most often generated a health care services consultation. To confidently practice self-care people needed good knowledge and understanding about obtaining symptom relief. Younger persons more often reported the need of having family or friends to talk to. Easy access to care was most often reported as a support in self-care, and a lack of knowledge about illnesses was most often reported as obstructing self-care. Care-seekers receiving self-care advice were less satisfied with the telephone nursing than care-seekers referred to medical care, and feeling reassured after the call was the most important factor influencing satisfaction. Self-care advice had a constricting influence on healthcare utilization, with 66.1% of the cases resulting in a lower level of care than first intended. The course of action that persons in self-care decided on was found to relate to uncertainty and perception of risk. Reassurance had the potential to allay doubts and fears to confidence, thereby influencing self-care and consultation behavior. In conclusion, symptoms of minor illness can cause uncertainty and concern, and reassurance is an important factor influencing people’s course of action when afflicted with minor illness. The nurse constitutes a calming force, and the encounter between the nurse and the care-seeker holds a unique possibility of reassurance and confidence that minor illness is self-limiting to its nature and that effective interventions can provide relief and comfort. Just as health is more than the absence of disease, self-care is more than the absence of medical care.