Indiana University-Purdue University Indianapolis (IUPUI) / The collection of pages spread before you now, this story-thesis, is a collection of stories about my journey from cult member to the place in life I am now, stories about those stories, and stories about the people who lived or read them, talked about them, and were changed by the tellings. Most importantly, the goal of this story-thesis is to illustrate how the process of story-making and -telling changes how we interpret our identities and our lifeworlds. I argue that the stories that we share change our identities, and I also argue that how we perceive our identity and the identities of others affects the stories that we share.

The aim of this study is to analyse and categorise reports of swearing in public service media for the past ten years, as well as analysing the approach taken to the private persons making the reports and the reports themselves by the governing body Granskningsnämnden. Additionally, the language norm conflicts displayed were analysed. The methods used to accomplish this included directed content analysis of the reports and their context, and analysis of interpersonal communication as well as legitimation analysis of the written response provided by the authority. In total, 46 reports and two versions of the response letter were analysed. Finally, the language attitudes and associated norms of both sides were analysed and compared to distinguish conflicts. The results indicate that the private persons who report swearing have different expectations of public service than the media company or the governing body has, which is the cause of the language norm conflicts. The results also indicate that the presence of swearing in a public service media context appears more offensive that the swearing itself, as most of the swear words were not defined. Further, the analysis of the approach taken to the private persons making the reports indicates an authoritarian stance and an impersonal, distanced approach.

The objective of this study is to put forward informed C4D recommendations to help organizations like UNICEF combat the situation for Syrian refugee children and youths in Lebanon, who through displacement and resettling into the complex Lebanese socio-political landscape may be at risk of becoming a lost generation. This paper focuses on the prevention and elimination of actions such as bullying, sexual harassment, gender-based violence, and early marriage.Conceptual framework: the communication theoretical framework considers Bourdieu’s habitus model as well as the uses and gratification model. Concepts conducive to social cohesion include citizenship, communitas and cosmopolitanism.Methodology: data were gathered through a variety of primary and secondary sources. The former includes semi-structured interviews with subject matter experts and analysis of UNICEF’s external communication practices. The latter comprises the collection, assessment, comparison and summarizing of various reports about Lebanese media.Findings: Lebanon has a pluralistic media landscape, though it appears fragmented, reflecting its socio-political sectarian situation. The media in Lebanon is criticized for lack of public service. The arts scene seems to fill a void in terms of examining the collective memory in respect of not only the civil war (1975-1990) but also of social issues arising as a result of globalization and modernity. Syrians in Lebanon consume Lebanese media as much as media from their own country. Interpersonal communication channels appear to be the preferred mode of communication among both the host and the refugee communities, although among the youth social media platforms such as WhatsApp and Facebook are commonplace. Among the traditional media channels, television appears to be popular. The representation of Syrian refugees in Lebanese media is varied, with about one fourth of the published material portraying Syrians as a security issue.Results: a series of C4D recommendations that use sports and the arts as an overarching theme.

In the experience of being a play therapist and social worker, the researcher became aware of the breakdown of adolescent foster placements. Although there are many causal factors of adolescent foster care breakdown, it was the treatment and sustaining of these placements that the researcher was interested in. The utilization of dyadic brief Gestalt play therapy aims to support the relationship between the carer and adolescent in order to sustain and stabilize the foster placement. The empirical study includes data collection and analysis. The data was gathered through observations and field notes from unstructured interviews, in this case the dyadic therapeutic process with the adolescent and carer. The data was then analyzed, and eleven outcomes were discussed: the building of a therapeutic relationship, the process of dialogue, the gaining of awareness, contact, resistance, the internal working model, polarities, working in the here and now, the utilization of Gestalt experiments and Gestalt play therapeutic techniques. In addition, the implications of the brief Gestalt therapeutic model were identified. These themes are discussed fully in the final chapter encompassing conclusions and recommendations.This study found that it was possible to work effectively with the adolescent and carer in a dyadic brief Gestalt therapeutic way utilizing play therapy techniques. Recommendations regarding the conclusions were made in relation to the outcomes of this study. / Social Work / M.Diac. (Play therapy)

Text in Afrikaans / Summaries in Afrikaans and English / Hierdie verhandeling beskryf 'n taalkonstruktivistiese benadering tot die behoeftebepalingsproses in gemeenskapswerk. Taalkonstruktivisme vorm dee! van konstruktivisme. Taalkonstruktivisme word verduidelik in terme van 'n aantal beginsels en hoe dit toegepas kan word op die behoeftebepalingsfase. Dit fokus op die volgende: - Die belangrikheid van taal en betekenis in die gemeenskapswerker se eie denke en interpretasies van 'n gemeenskap se behoeftes. - Die belangrikheid van taal en betekenis en die verbalisering van 'n gemeenskap se behoeftes. - Die versigtigheid waarmee die kommunikasieproses met 'n gemeenskap benader moet word. - Die skep van idees wat in taal plaasvind en ook verander kan word wanneer daar behoeftebepaling in 'n gemeenskap gedoen word. Hierdie beskrywing van die taalkonstruktivistiese beginsels vind plaas aan die hand van 'n gevallestudie vanuit die navorser se praktiese werk wat uitgevoer is as gedeeltelike vereiste ter vervulling van die Meestersgraad. Dit beklemtoon die implikasies van die toepassing van taalkonstruktivisme op gemeenskapswerk. / This dissertation describes a language constructivist approach to the phase of needs assessment in community work. Language constructivism is part of constructivism. Language constructivism is explained in terms of certain principles and how they can be applied to needs assessment. The focus is on the following: - The part language performs in the community worker's own thoughts and interpretations of a community's needs. - The importance of language and meaning when a community verbalises its needs. - The care with which the communication process with a community should be approached. - The creation of ideas which can take place and change in language when a community's needs are being assessed. This description of the principles of language constructivism is done according to a case study of the researcher's practical work which was done as part of the requirements in fulfillment of the Master's degree. It emphasizes the application of language constructivism to community work. / Social work / M.A. (Social Sciences)

This dissertation examines the meanings that young adults give to their mobile phones in the township of Hooggenoeg in Grahamstown in the Eastern Cape. The research was predominantly conducted through individual interviews with nine young adults as well as two small gender-based focus groups. Participant observation as well as a close reading of the popular mobile website Outoilet also contributed to the study. Drawing on Silverstone, Hirsch and Morley’s (1992) work into the meanings attributed to the mobile phone through the domestication processes of appropriation, objectification, incorporation and conversion, the study argues for the heterogeneous roles defined for mobile phones as they are integrated into different cultural contexts. The term ‘raw phones’ in the thesis title refers to a particular cultural understanding of respectability in mainly working-class ‘coloured’¹ communities in South Africa, as described by Salo (2007) and Ross (2010), in which race, class and gender converge in the construction of the respectable person’s opposite – a lascivious, almost certainly female, dependent, black and primitive ‘raw’ Other. The study argues that in Hooggenoeg, the mobile phone becomes part of semantic processes that define both respectability and ‘rawness’ , thus helping to reproduce social relations in this community along lines of race, class and gender. A major focus of the study is the instant messaging application MXit, and how it assists in the social production of space, by helping to constitute both private and dispersed network spaces of virtual communication, in a setting where social life is otherwise very public, and social networks outside of cyberspace are densely contiguous and localised. In contrast, gossip mobile website Outoilet seems to intensify this contiguous experience of space. My findings contest generalised claims, predominantly from the developed world, which assert that the mobile phone promotes mobility and an individualised society, and show that in particular contexts it may in fact promote immobility and create a collective sociability.

The purpose of this study was to develop and test a measuring instrument based on the Gibb’s Defensive Communication Climate Paradigm (1961) to assess the communication climate focus of professional nurses in selected public hospitals in the Gauteng province. This focus involves the communication behaviour orientation of the professional nurses and their perceptions of the communication behaviour orientation of their operational managers. The Gibb’s model comprises six bipolar conceptual continuums, namely Evaluation-Description, Control-Problem orientation, Strategy-Spontaneity, Neutrality-Empathy, Superiority-Equality and Certainty-Provisionalism Continuums. The study consisted of a non-experimental design, including a developmental phase and a testing phase. During the developmental phase the researcher developed a measuring instrument (a Semantic Differential Scale questionnaire); used a simple, random sample method to pre-test the instrument; analysed the data by applying Cronbach’s Alpha reliability analysis and refined the instrument. Further refinement of this new instrument by future researchers is recommended. During the testing phase the researcher also used a simple, random sample, consisting of professional nurses (N = 270) from three selected public hospitals in Gauteng; tested the items against the biographical data and the three research questions and analysed the obtained data by utilising both descriptive and inferential statistics. A Delphi panel of experts were involved in both phases of the study. The results of the study indicated that although the respondents had a predominantly supportive communication behaviour orientation, they were more focused on the communication behaviour of their operational managers than on their own. Furthermore, the results indicated no significant differences in the influencing factors: age, tenure (periods in hospital), gender, language and institution (public hospital), in terms of the six conceptual continuums. Significant differences were found only in the factor: unit/ward, indicating that the supportiveness of the communication behaviour of professional nurses could be dependent on their specific work environment. Guidelines aimed at the development of a supportive climate were drawn up for the National Department of Health, Gauteng Department of Health, public hospitals, operational managers and professional nurses. It is recommended that implementation of the newly developed guidelines be pivotal for public hospitals, to refocus their communication climates towards supportive communication. / Health Studies / D. Litt. et Phil. (Health Studies)

In the experience of being a play therapist and social worker, the researcher became aware of the breakdown of adolescent foster placements. Although there are many causal factors of adolescent foster care breakdown, it was the treatment and sustaining of these placements that the researcher was interested in. The utilization of dyadic brief Gestalt play therapy aims to support the relationship between the carer and adolescent in order to sustain and stabilize the foster placement. The empirical study includes data collection and analysis. The data was gathered through observations and field notes from unstructured interviews, in this case the dyadic therapeutic process with the adolescent and carer. The data was then analyzed, and eleven outcomes were discussed: the building of a therapeutic relationship, the process of dialogue, the gaining of awareness, contact, resistance, the internal working model, polarities, working in the here and now, the utilization of Gestalt experiments and Gestalt play therapeutic techniques. In addition, the implications of the brief Gestalt therapeutic model were identified. These themes are discussed fully in the final chapter encompassing conclusions and recommendations.This study found that it was possible to work effectively with the adolescent and carer in a dyadic brief Gestalt therapeutic way utilizing play therapy techniques. Recommendations regarding the conclusions were made in relation to the outcomes of this study. / Social Work / M.Diac. (Play therapy)

Text in Afrikaans / Summaries in Afrikaans and English / Hierdie verhandeling beskryf 'n taalkonstruktivistiese benadering tot die behoeftebepalingsproses in gemeenskapswerk. Taalkonstruktivisme vorm dee! van konstruktivisme. Taalkonstruktivisme word verduidelik in terme van 'n aantal beginsels en hoe dit toegepas kan word op die behoeftebepalingsfase. Dit fokus op die volgende: - Die belangrikheid van taal en betekenis in die gemeenskapswerker se eie denke en interpretasies van 'n gemeenskap se behoeftes. - Die belangrikheid van taal en betekenis en die verbalisering van 'n gemeenskap se behoeftes. - Die versigtigheid waarmee die kommunikasieproses met 'n gemeenskap benader moet word. - Die skep van idees wat in taal plaasvind en ook verander kan word wanneer daar behoeftebepaling in 'n gemeenskap gedoen word. Hierdie beskrywing van die taalkonstruktivistiese beginsels vind plaas aan die hand van 'n gevallestudie vanuit die navorser se praktiese werk wat uitgevoer is as gedeeltelike vereiste ter vervulling van die Meestersgraad. Dit beklemtoon die implikasies van die toepassing van taalkonstruktivisme op gemeenskapswerk. / This dissertation describes a language constructivist approach to the phase of needs assessment in community work. Language constructivism is part of constructivism. Language constructivism is explained in terms of certain principles and how they can be applied to needs assessment. The focus is on the following: - The part language performs in the community worker's own thoughts and interpretations of a community's needs. - The importance of language and meaning when a community verbalises its needs. - The care with which the communication process with a community should be approached. - The creation of ideas which can take place and change in language when a community's needs are being assessed. This description of the principles of language constructivism is done according to a case study of the researcher's practical work which was done as part of the requirements in fulfillment of the Master's degree. It emphasizes the application of language constructivism to community work. / Social work / M.A. (Social Sciences)

The use of cellphones has increased all over the world. That invites many academics to conduct research on the usage of these devices, especially by young people, since young people join Social Network Sites (Facebook, Mxit, 2go, Whatsapp) and use a shorthand language. Most studies are related to the use of English and other languages that are recognised by computer software. There are few studies, if any, that have been done in relation to the use of African Languages on these sites. This research therefore aims to seek to explore the use of African Languages, especially isiXhosa, in assessing how technology might help in language development through the usage of SNSs that learners already use to equip them with educational material in their mother tongue. This study was conducted in two high schools, Nogemane Senior Secondary School in a disadvantaged and remote rural community with limited access to additional educational material such as magazines, newspapers, and television. The school also lacks basic study materials such as textbooks from the Education Department and they have no access to a library and laboratory. They also only have very few subjects to choose from. Nombulelo Senior Secondary School is in Grahamstown. This school has good infrastructure and learners have access to different technological devices and they can access libraries. What is common between learners in both schools is that they are all doing isiXhosa as a first language and are using SNSs to interact with each other. This study has found that learners enjoy using SNSs rather than reading the printed books. Furthermore, they enjoy and prefer interacting in isiXhosa in their conversations. Learners also use the web to post and show their creative writing, regardless of the shorthand form writing they use on the SNSs. This study has found that learners are not well equipped with basic isiXhosa skills when reaching the FET phase. They lack the understanding of standard isiXhosa idioms and proverbs. That clearly means that they are equipped in the more modern forms of literature rather than the traditional oral forms. IsiXhosa teachers also see SNSs as the better platform to engage with learners and they suggest that there must be a section in the subjects at school that teaches about cyber bullying and being safe online. This thesis also presents examples of new and contemporary forms of SNS-speak that are used by learners in both the rural and urban schools. This study is more concerned with SNSs for literacy development and to assess whether the shorthand writing has negative or positive effects in writing isiXhosa. This is done against the backdrop of a literature review which explores new literacies, computer mediated communication, social identity models as well as language policy and planning.