The present study examines how the relationship between workplace bullying and mental health can be influenced by emotional exhaustion, and how the intensity in this relationship can be affected by the individual’s psychological capital, and access to social support from colleagues and supervisors. The studys theoretical framework is based on the Job Demand-Control-Support model, the Job Demands-Resources model and the Conservation of Resources theory. Data were collected at Indian workplaces and included 139 participants. The study used a self-report questionnaire and was analyzed with mediation and moderation as main analysis methods. In line with previous research, results showed that psychological capital as a whole moderated the negative effects on mental health that follow from being exposed to workplace bullying. Emotional exhaustion was found to be a mediator in the association between workplace bullying and mental health problems. Psycological capital resilience fully moderated the mediating association between workplace bullying and mental health problems via emotional exhaustion. Psychological capital optimism moderated the association between bullying and emotional exhaustion, but not the full mediation. Social support was shown not to moderate the negative effects of workplace bullying on mental health, which does not support previous findings.

The diploma thesis focuses on the possibilities of predicting employees' psychological capital in times of Covid-19. The theoretical part describes psychological capital (its structure, importance in the context of work environment and methods of its measurement and development). It also deals with mental health in the workplace and with selected factors of mental health (team social support, engagement, stress, qualitative and quantitative job insecurity). The empirical part of the thesis aims to verify whether selected factors of mental health can be evaluated as significant predictors of psychological capital. The research sample includes 127 employees of the business organization. The following methods were used to measure the analyzed variables: Psychological Capital Questionnaire - 12 (PCQ-12), The Team Performance Inventory (TPI - only the items "Trust, safety and support" of subscale "Participation"), Utrecht Work Engagement Scale (UWES), Perceived Stress Scale - 10 (PSS- 10), Qualitative Job Insecurity Scale (QUAL-JIS) and Job Insecurity Scale (JIS). The results of multiple linear regression analysis show that in our study subjectively perceived level of stress (ß = -.4078, 95% CI = [-.6006, -.215], p < .001) is the strongest predictor of psychological capital. The analysis further shows...

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L’accroissement des problèmes de santé liés au travail se transforme en une préoccupation majeure pour la santé publique, devenant difficile à maîtriser. Pour assurer une meilleure compréhension des problèmes de santé mentale des travailleurs, la littérature suggère de reconnaitre la complexité de ses déterminants en tenant compte des différentes sources qui peuvent altérer la santé mentale des travailleurs. L’objectif de ce mémoire est de vérifier l’effet modérateur du capital psychologique et de la justice procédurale sur la relation entre le soutien social des collègues et l’épuisement professionnel. Les données utilisées pour ce mémoire découlent de l’échantillon du cycle-1 de l’Étude Longitudinale de l’Observatoire sur la Santé et le Mieux-être au Travail (ELOSMET) de l’Université de Montréal. La collecte de données s’est échelonnée du 28 février 2019 au 26 février 2020 et se base sur un échantillon de 3025 personnes venant des clients des fournisseurs de service Telus Santé (précédemment Solutions mieux-être Lifeworks et auparavant Morneau Shepell) et Croix Bleue Medavie. Des analyses descriptives, bivariées et multivariées (multiniveaux) ont été réalisées pour répondre aux hypothèses émises. Les analyses multiniveaux ont permis de partiellement confirmer l’existence d’un effet de modération du capital psychologique sur le lien entre le soutien social des collègues et l’épuisement professionnel. Elles nous ont également suggéré une association significative négative entre trois variables (le soutien social des collègues, la justice procédurale et le capital psychologique) et l’épuisement professionnel. Cela dit, les analyses multiniveaux n’ont pas permis de confirmer l’effet modérateur entre la justice procédurale sur la relation entre le soutien social des collègues et l’épuisement professionnel. Nos résultats montrent également que plusieurs des variables de contrôles sont associées de façon significative à l’épuisement professionnel, soit l’âge, le genre, le niveau de scolarité, l’utilisation des compétences, l’autorité décisionnelle et les demandes psychologiques. Les résultats soutiennent la pertinence d’utiliser une perspective élargissant le cadre de l’individu au-delà du simple contexte professionnel. Il permet d’approfondir notre compréhension du développement de l’épuisement professionnel. / The increase in work-related health issues is becoming a major concern for public health and is now difficult to control. To ensure a better understanding of workers’ mental health issues, the literature suggests acknowledging the complexity of its determinants, taking into account various sources that can impact workers’ mental health. The objective of this thesis is to examine the moderating effect of psychological capital and procedural justice between colleagues’ social support and burnout. This study is based on data from the first cycle of the ELOSMET survey at the University of Montreal. The data collection took place from February 28, 2019, to February 26, 2020, and the final sample is composed of 2 327 individuals from clients of the service providers Telus Health (previously Lifeworks and originally Morneau Shepell) and Croix Bleue Medavie. Descriptive, bivariate, and multivariate (multilevel) analyses were conducted to address the hypotheses proposed above. Multilevel analyses have partially confirmed the existence of a moderation effect of psychological capital between colleagues’ social support and burnout. The results showed a negative significant association between three variables (colleagues’ social support, procedural justice, and psychological capital) and burnout. However, the multilevel analyses did not demonstrate the moderating effect of capital justice between colleagues’ social support and burnout. Our results have shown that several of our control variables are significantly associated with burnout, including age, gender, education level, skill utilization, decision authority, and psychological demands. These results support the relevance of using the perspective that expands the individual’s framework beyond the simple work context, allowing for a deeper understanding of burnout development.

Ce travail doctoral porte sur l'accroissement des investissements directs à l'étranger dans les pays développés par les entreprises des marchés émergents (EMEs) et leur besoin à attirer et retenir les salariés de talents à l'Ouest. Au moyen de deux enquêtes distinctes nous abordons cette question avec trois études différentes mais complémentaires. La première étude se réfère à la théorie de « organization attractiveness » : Les EMEs ont-elles un handicap d'« emergingness » qui réduit leur attractivité en tant qu'employeur ? Dans le deuxième essai, nous nous appuyons de recherche relatif au « capital psychologique » : Les salariés ayant des niveaux plus élevés de capital psychologique sont-ils moins touchés par le handicap d'« emergingness » ? En utilisant la méthode du « policy capturing » le troisième essai répond à la question : Le handicap d'« emergingness » des EMEs a-t-il un impact sur la décision des salariés de talents de quitter leur emploi après une acquisition? Les résultats suggèrent que les EMEs ont une attractivité organisationnelle significativement plus faible que les entreprises des marchés développés et que les salariés ayant des niveaux plus élevés de capital psychologique sont plus attirés par des sociétés multinationales, et cela quel soit leur origine et que les EMEs subiront une perte de personnel post- acquisition plus élevée. Cette recherche met en évidence l'impact négatif du handicap d'« emergingness » rencontré par les EMEs sur les marchés occidentaux. Notre recherche suggère que les gestionnaires des EMEs devraient prendre en compte ce handicap en se concentrant sur les individus ayant des niveaux élevés de capital psychologique. / This doctoral research focuses on emerging market multinational corporations' (EMNCs) increasing outward foreign direct investment into developed countries and their need to attract and/or retain key Western talent. Using two separate surveys we address this lacuna with three research studies. The first essay uses theory from the organization attractiveness literature to answer the research question: Do EMNCs have a liability of emergingness lowering their attractiveness as employers? In the second essay, we draw upon the rising field of psychological capital to address the research question: Are individuals higher in psychological capital less affected by the liability of emergingness bias? Finally, using policy capturing modeled from the merger and acquisition literature stream, the third essay answers the research question: Does EMNC liability of emergingness impact post-acquisition turnover intentions? Findings in the first essay suggest that EMNCs have significantly lower organizational attractiveness than developed market firms. In the second essay, we find individuals higher in psychological capital more attracted to multinational corporations regardless of their origin. The third study suggests that EMNCs will have higher post-acquisition turnover than developed market firms. Theoretically, this research highlights the negative impact of the liability of emergingness faced by EMNCs in Western markets. Our research further suggests that EMNC managers responsible for recruiting and retention should recognize this bias by focusing on individuals with high levels of psychological capital.

本研究旨在瞭解國中校長正向領導、教師正向心理資本與教師組織公民行為的現況，並比較不同背景變項之國中教師知覺校長正向領導、教師正向心理資本與教師組織公民行為的差異情形，最後探討國中校長正向領導、教師正向心理資本與教師組織公民行為之關係。 本研究採問卷調查法進行研究，以臺北市、新北市和桃園縣之國中正式教師為對象，共發出896份問卷，回收831份，有效問卷823份，回收有效率91.85％。調查所得資料分別以IBM SPSS Statistics 20.0版及IBM SPSS Amos 21.0版電腦統計套裝軟體進行描述性統計、獨立樣本t檢定、單因子變異數分析、Pearson 積差相關、結構方程模式(SEM)等統計分析。研究主要發現如下： 一、 目前臺北市、新北市和桃園縣之國中教師知覺校長正向領導、教師正向心理資本與教師組織公民行為之現況呈中上程度。 二、 不同背景變項之國中教師知覺校長正向領導、教師正向心理資本與教師組織公民行為有顯著差異。 1. 男性、年齡51歲以上、服務年資5年以下、兼任行政職務、服務於24班以下學校之國中教師知覺校長正向領導的程度較高。 2. 男性、年齡51歲以上、兼任行政職務之國中教師表現出較高的教師正向心理資本。 3. 男性、年齡51歲以上、兼任行政職務之國中教師表現出較佳的教師組織公民行為。 三、 國中教師知覺校長正向領導、教師正向心理資本與教師組織公民行為兩兩之間具有正相關。 四、 國中校長正向領導透過教師正向心理資本影響教師組織公民行為，其中教師正向心理資本具中介效果。 最後依據研究結果與結論，提出具體建議，以作為教育行政機關、國中校長、國中教師及未來研究者之參考。 / The aim of this study is to discuss the junior high school teachers’ perception toward the principals’ positive leadership, teachers’ positive psychological capital and teachers’ organization citizenship behaviors, compare the differences in the perception of the principals’ positive leadership, teachers’ positive psychological capital and teachers’ organization citizenship behaviors among teachers with different background variables. Finally, the study explores the relationship among the junior high school teachers’ perception of the principals’ positive leadership, teachers’ positive psychological capital and teachers’ organization citizenship behaviors. The research is to adopt questionnaire survey by targeting on the junior high school teachers of Taipei City, New Taipei City and Taoyuan County. A total of 896 questionnaires were distributed and 831 questionnaires were received. There were 823 valid samples, with a valid return rate of 91.85%. The date analyses, through IBM SPSS Statistics 20.0 and IBM SPSS Amos 21.0, included descriptive statistics, t-test, one way ANOVA, Pearson product-moment correlation coefficient and structural equation modeling (SEM). The main findings of this research are as follows: 1. Currently, in Taipei City, New Taipei City and Taoyuan County, the perception of junior high school teachers towards principals’ positive leadership, teachers’ positive psychological capital and teachers’ organization citizenship behaviors are above average. 2. The perception of junior high school teachers with different background variables towards principals’ positive leadership, teachers’ positive psychological capital and teachers’ organization citizenship behaviors have significant differences. 2.1 Male teachers, teachers aged above 51, teachers with less than 5 years of teaching experience, teachers as directors or section chief, teachers who teach at a school with less than 24 classes highly perceive principals’ positive leadership. 2.2 Male teachers, teachers aged above 51, teachers as directors or section chief highly perceive teachers’ positive psychological capital. 2.3 Male teachers, teachers aged above 51, teachers as directors or section chief highly perceive teachers’ organization citizenship behaviors. 3. There are positive correlations among the junior high school teachers’ perception toward the principals’ positive leadership, teachers’ positive psychological capital and teachers’ organization citizenship behaviors. 4. The junior high school principals’ positive leadership through teachers’ positive psychological capital affects teachers’ organization citizenship behaviors, teachers’ positive psychological capital with mediating effect. Finally, according to the research findings and conclusions, the study proposes the suggestions as references for educational authority, junior high school principals, teachers and future researchers.

Thesis (MCom)--Stellenbosch University, 2015. / ENGLISH ABSTRACT: South Africa has a population of just over 50 million people. However, there are only approximately 260 698 nurses according to the register of the South African Nursing Council. The nursing shortage is not only limited to South Africa, but is a global phenomenon, and this shortage is getting worse every day. Various factors can be blamed for the increasing nursing shortage. Every day nurses face demanding working hours, stressful work environments and a large shortage of resources. Nurses from private hospitals regard themselves as "overworked money-making machines". Nevertheless, the health care needed by the population of South Africa is rapidly increasing. The high prevalence of HIV/AIDS is also a challenging contributor, worsening the nursing shortage crisis. The current dysfunctional nursing situation in the healthcare facilities of South Africa reflects a negative image of the nursing profession. Consequently, the number of individuals considering nursing as a profession is decreasing. The nursing shortage is not only a threat to the wellbeing of nurses, but to the lives of millions of South Africans who need health care. A common phenomenon amongst nurses is burnout, which leads to decreased quality of care and high turnover rates and contributes to the nursing shortage. Also, other nurses experience work engagement and display organisational citizenship behaviour in the same working environments than the nurses who experience burnout. Work engagement (WE) and organisational citizenship behaviour (OCB) are ideal outcomes. This study investigated distinguishing factors between nurses that allow them to experience WE and exhibit OCB. The Job Demands-Resources model played an integral role in the study. Therefore, the specific focus of the study was job and personal resources, as well as job demands, as factors contributing to WE and OCB amongst nurses. Servant leadership (SL) as job resource, psychological capital (PsyCap) as personal resource, and IT (Illegitimate tasks) as job demand were identified as possible factors that explain the variance in WE and OCB. A literature review was conducted in which prominent antecedents of WE and OCB were identified. A number of hypotheses were formulated and tested by means of an ex post facto correlation design. The unit of analysis was nurses from two of the largest private hospital groups in South Africa. The nurses were employed at one hospital in Gauteng and three hospitals in the Western Cape. Data was collected from 208 nurses located within the chosen hospitals. Data collection on all five variables, namely work engagement, organisational citizenship behaviour, servant leadership, psychological capital and IT, was conducted by means of self-administered questionnaires. The measurements included in the self-administered questionnaire were selected in terms of their validity and reliability. The following measurements were included; Utrecht Work Engagement Scale (UWES), Organisational Citizenship Checklist (OCB-C), Servant Leadership Questionnaire (SLQ), Psychological Capital Questionnaire (PCQ) and the Bern Illegitimate Task Scale (BITS). The data collected was analysed by means of item analyses and structural equation modelling. A PLS path analysis was conducted to determine the model fit. The most significant findings were that SL, as a job resource, and PsyCap, as a personal resource, were positively related to WE amongst nurses. The results also revealed that PsyCap was positively related to OCB. Lastly, it was found that IT, as a job demand, are negatively related to WE amongst nurses. These results support the assumptions of the JD-R model that specific job and personal resources lead to WE. The results provide guidelines regarding practical managerial implications and strategies to address the challenges experienced by nurses. The results, together with the managerial implications, made it possible to provide valuable insights and recommendations for industrial psychologists, as well as for further studies. / AFRIKAANSE OPSOMMING: Suid-Afrika het ‘n bevolking van net oor die 50 miljoen mense. Daar is egter volgens die register van die Suid-Afrikaanse Verpleegkunderaad net omtrent 260 698 verpleërs. Die tekort aan verpleërs is nie net tot Suid-Afrika beperk nie, maar is ‘n globale fenomeen, en die tekort word elke dag groter. Verskeie faktore kan vir die toenemende verpleërtekort blameer word. Verpleërs word elke dag gekonfronteer met veeleisende werksure, stresvolle werksomstandighede en ‘n groot tekort aan hulpbronne. Verpleërs by privaat hospitale beskou hulleself as “oorwerkte geldmaakmasjiene”. Nietemin neem die gesondheidsorg wat deur die Suid-Afrikaanse bevolking benodig word, vinnig toe. Die hoë voorkoms van MIV/VIGS is ook ‘n uitdagende bydraer wat die verpleërtekort vererger. Die huidige wanfunksionele verpleegtoestand in die gesondheidsorgfasiliteite van Suid-Afrika word weerspieël in die negatiewe beeld van die verpleegberoep. Gevolglik verminder die getal mense wat verpleging as ‘n beroep oorweeg. Die verpleërtekort bedreig nie net die welstand van verpleërs nie, maar ook die lewens van miljoene Suid-Afrikaners wat gesondheidsorg benodig. ‘n Algemene verskynsel onder verpleërs is uitbranding (burnout), wat lei tot ‘n afname in die kwaliteit van sorg en hoë omsetkoerse en bydra tot die verpleërtekort. Ander verpleërs ervaar egter werksbetrokkenheid (work engagement) en vertoon organisatoriese burgerskapsgedrag (organisational citizenship behaviour) in dieselfde omgewing waar verpleërs uitbranding ervaar. Werksbetrokkenheid en organisatoriese burgerskapsgedrag is ideale uitkomstes. Hierdie studie het onderskeidende faktore onder verpleërs ondersoek wat hulle toelaat om werksbetrokkenheid te ervaar en organisatoriese burgerskapsgedrag te vertoon. Die model van werkseise en hulpbronne (Job Demands-Resources (JD-R) model) het ‘n integrale rol in die studie gespeel. Die spesifieke fokus van die studie was dus op werks- en persoonlike hulpbronne, sowel as werkseise, as faktore wat bydra tot werksbetrokkenheid en organisatoriese burgerskapsgedrag onder verpleërs. Dienaarleierskap en sielkundige kapitaal as werkshulpbronne, en illegitieme take as werkseis, is geïdentifiseer as moontlike faktore wat die verskil in betrokkenheid en organisatoriese burgerskapsgedrag verklaar. ‘n Literatuuroorsig is onderneem waarin belangrike antesedente van betrokkenheid en organisatoriese burgerskapsgedrag geïdentifiseer is. ‘n Aantal hipoteses is geformuleer en deur middel van ‘n ex post facto korrelasie-ontwerp getoets. Die eenheid van analise was verpleërs werksaam by twee van die grootste privaathospitaalgroepe in Suid-Afrika. Die verpleërs was werksaam by een hospitaal in Gauteng en drie hospitale in die Wes-Kaap. Data is by 208 verpleërs in die gekose hospitale versamel. Dataversameling oor al vyf veranderlikes, naamlik werksbetrokkenheid, organisatoriese burgerskapsgedrag, dienaarleierskap, sielkundige kapitaal en illegitieme take, is deur middel van selftoepasvraelyste versamel. Die volgende metings is ingesluit: Utrecht Work Engagement Scale (UWES), Organisational Citizenship Checklist (OCB-C), Servant Leadership Questionnaire (SLQ), Psychological Capital Questionnaire (PCQ) en die Bern Illegitimate Task Scale (BITS). Die versamelde data is deur middel van item-ontleding en struktuurvergelykingsontleding geanaliseer. ‘n Gedeeltelike kleinstekwadrate-baananalise (partial least squares path analysis) is onderneem om die passing van die model te bepaal. Die belangrikste bevindinge was dat dienaarleierskap, as ‘n werkshulpbron, en sielkundige kapitaal, as ‘n persoonlike hulpbron, positief verband hou met werksbetrokkenheid onder verpleërs. Die resultate toon ook dat sielkundige kapitaal positief verband hou met organisatoriese burgerskapsgedrag. Laastens is bevind dat illegitieme take, as ‘n werkseis, negatief verband hou met werksbetrokkenheid onder verpleërs. Hierdie resultate ondersteun die aannames van die model van werkseise en hulpbronne (J-DR) dat spesifieke werks- en persoonlike hulpbronne lei tot werksbetrokkenheid. Die resultate verskaf riglyne vir praktiese bestuursimplikasies en strategieë om die uitdagings wat deur verpleërs ervaar word, aan te spreek. Die resultate, tesame met die bestuursimplikasies, het dit moontlik gemaak om waardevolle insigte en aanbevelings vir bedryfsielkundiges, asook vir verdere studies, te maak.

Made available in DSpace on 2016-08-03T16:34:37Z (GMT). No. of bitstreams: 1 Marcelo Soares Januario.pdf: 2425247 bytes, checksum: 0dbe9636c7507acbb023436a4286ac0e (MD5) Previous issue date: 2015-08-27 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / There are indications that social resources of the working environment, including organizational justice, could affect ties with the work, and have shocked the levels of well-being of workers. In addition, evidence suggests that certain psychological characteristics of workers would vary positively or negatively influence the magnitude of the resources on the links with work and on well-being. Based on this evidence this study aimed to analyze the influence of organizational justice (distributive, procedures and interactional) and psychological capital on engagement at work and subjective well-being (emotional balance and life satisfaction). From the main goal, four hypotheses have been proposed: perception of organizational justice increases engagement at work (H1) and subjective well-being (H2); psychological capital was moderator of the relationship between organizational justice and subjective well-being (H3) and the relationship between organizational justice and engagement (H4), and that high levels of psychological capital would strengthen relations. The design was a cross-sectional quantitative, descriptive and non-probability sampling. From a sample of 293 workers with an average age of 38.3 (SD = 10.7) years, of which slightly more than half were women (56.3pc), coming from all regions of Brazil, predominantly in the Southeast (65.2pc) was measured with valid and accurate scales, through an online questionnaire, the organizational justice levels, psychological capital, engagement at work and subjective well-being. Two sets of multiple linear regression analysis to test the hypotheses were performed. In the first set of analyzes, the results of standard multiple linear regressions indicated that organizational justice influenced the levels of engagement at work and subjective well-being, and, in relation to engagement and emotional balance, only the interactional dimension of justice was significant predictor while distributive justice was the only significant predictor of life satisfaction. In the second set of analyzes, the hierarchical multiple linear regressions for each dimension of organizational justice, along with psychological capital and interaction term upon engagement at work and subjective well-being, they indicated that psychological capital moderated the relations of procedural justice and interactional justice on engagement at work. It was concluded from the results that the perception of being adequately remunerated for their efforts at work, participate in decisions that affect the work and be treated with respect and sincerity can influence the levels of pride and inspiration at work, engagement features, and may increase the subjective well-being levels, contributing to the prevailing experience of positive affect and positive satisfaction ratings with life. Moreover, although it is not possible to say that workers with higher levels of belief in their ability to perform their tasks and with good prospects for the future, can do without fair environments to engage in work, the results showed that these workers can suffer less influence of interactional and procedural justice to establish that bond with their work, demonstrating that these personal characteristics would act as shock absorbers given the lack of environmental resources. / Há indicativos de que recursos sociais do ambiente de trabalho, entre eles justiça organizacional, poderiam influenciar vínculos com o trabalho, além de impactarem os níveis de bem-estar dos trabalhadores. Além disso, evidências apontam que certas características psicológicas dos trabalhadores fariam variar positiva ou negativamente a magnitude da influência dos recursos sobre os vínculos com o trabalho e sobre bem-estar. Com base nessas evidências esse estudo teve como objetivo principal analisar a influência de justiça organizacional (distributiva, procedimentos e interacional) e capital psicológico sobre engajamento no trabalho e bem-estar subjetivo (balanço emocional e satisfação com a vida). A partir do objetivo principal, foram propostas quatro hipóteses: percepção de justiça organizacional aumenta o engajamento no trabalho (H1) e bem-estar subjetivo (H2); capital psicológico seria moderador da relação entre justiça organizacional e bem-estar subjetivo (H3) e da relação entre justiça organizacional e engajamento (H4), sendo que, níveis altos de capital psicológico fortaleceriam as relações. O delineamento utilizado foi de natureza quantitativa transversal, descritiva e com amostragem não probabilística. A partir de uma amostra composta por 293 trabalhadores com média de idade de 38,3 (DP=10,7) anos, dos quais um pouco mais da metade era composta por mulheres (56,3pc), oriundos de todas as regiões do Brasil, com predomínio da região Sudeste (65,2pc), mediu-se com escalas válidas e precisas, por meio de um questionário online, os níveis de justiça organizacional, capital psicológico, engajamento no trabalho e bem-estar subjetivo. Foram realizados dois conjuntos de análises de regressão linear múltipla para teste das hipóteses. No primeiro conjunto de análises, os resultados das regressões lineares múltiplas padrão indicaram que justiça organizacional influenciou os níveis de engajamento no trabalho e bem-estar subjetivo, sendo que, em relação a engajamento e balanço emocional, apenas a dimensão interacional da justiça foi preditora significativa, enquanto justiça distributiva foi a única preditora significativa de satisfação com a vida. No segundo conjunto de análises, as regressões lineares múltiplas hierárquicas de cada dimensão de justiça organizacional, juntamente com capital psicológico e termo de interação sobre engajamento no trabalho e sobre bem-estar subjetivo, indicaram que capital psicológico moderou as relações entre justiça de procedimentos e justiça interacional com engajamento no trabalho. Concluiu-se a partir dos resultados que a percepção de ser remunerado adequadamente pelos esforços no trabalho, participar das decisões que afetam o trabalho e ser tratado com respeito e sinceridade pode influenciar os níveis de orgulho e inspiração no trabalho, características de engajamento, além de poder aumentar os níveis de bem-estar subjetivo, contribuindo para a vivência predominante de afetos positivos e de avaliações positivas da satisfação com a vida. Além disso, apesar de não ser possível afirmar que trabalhadores com maiores níveis de crenças em sua capacidade para executar suas tarefas e com perspectivas positivas em relação ao futuro, possam prescindir de ambientes justos para se engajarem no trabalho, os resultados demonstraram que esses trabalhadores podem sofrer menos influência de justiça de procedimentos e interacional para estabelecerem esse vínculo com seu trabalho, demonstrando que essas características pessoais funcionariam como amortecedores diante da falta de recursos do ambiente.

Made available in DSpace on 2016-08-02T21:42:18Z (GMT). No. of bitstreams: 1 warton da Silva Souza.pdf: 525355 bytes, checksum: 548573e5ce59fabe624355ff61762774 (MD5) Previous issue date: 2011-10-06 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / Given the complexity in the work environment that requires greater commitment from its occupants and a growing demand for performance of these individuals, this study analyzed the interdependence of some variables of organizational behavior by testing a conceptual model composed of psychological capital, support perceptions and well-being at work. The participants were 152 workers who worked in the North (Tocantins) and Southeast (São Paulo) in public and private organizations. As an instrument for data collection was used a self-administered questionnaire composed of six scales measuring the variables of the study. This study set out to present, interpret and discuss the relationships between variables, and also test hypotheses regarding the proposed conceptual model through a cross-cutting research with a quantitative approach, whose data were analyzed by applying techniques of parametric statistics (descriptive statistics calculations: mean, standard deviation, test t and correlation; multivariate statistical calculations: analysis of multiple linear regressions hierarchical and stepwise) using the SPSS software, version 18.0. The results showed that the levels of the three dimensions of well-being at work are directly impacted by support perceptions (social work and organizational). It was confirmed also the psychological capital as a predictor of the perceptions of direct support (social work and organizational). Finally, this study has shown that workers with a high psychological capital tend to perceive support, both social and organizational work and, therefore, workers who perceive support (social and organizational work) tend to maintain links with their work and their employing organization, which represent well-being at work. / Em face da complexidade no ambiente de trabalho que exige maior dedicação por parte de seus ocupantes e com uma crescente exigência por desempenho destes indivíduos, o presente estudo teve por objetivo estudar a interdependência de algumas variáveis do comportamento organizacional, testando um modelo conceitual composto do capital psicológico, percepções de suporte e bem-estar no trabalho. Os participantes foram 152 trabalhadores que atuavam na Região Norte (Estado do Tocantins) e Região Sudeste (Estado de São Paulo) em organizações públicas e privadas. Como instrumento para coleta de dados foi utilizado um questionário de autopreenchimento composto de seis escalas que mediram as variáveis da pesquisa. A presente pesquisa se propôs a apresentar, interpretar e discutir as relações entre as variáveis, como também, testar as hipóteses referentes ao modelo conceitual proposto, por meio de uma pesquisa de natureza transversal com abordagem quantitativa, cujos dados coletados foram analisados por aplicação de técnicas estatísticas paramétricas (cálculos de estatísticas descritivas: médias, desvio padrão, teste t e correlações; cálculos de estatísticas multivariadas: análises de regressões lineares múltiplas hierárquicas e stepwise) por meio do software SPSS, versão 18.0. Os resultados obtidos demonstraram que os níveis das três dimensões de bem-estar no trabalho são impactados diretamente pelas percepções de suporte (social no trabalho e organizacional). Confirmou-se também, o capital psicológico como preditor direto das percepções de suporte (social no trabalho e organizacional). Por fim, este trabalho evidenciou que trabalhadores com um capital psicológico elevado tendem a perceber suporte, tanto social no trabalho como organizacional e, por conseguinte, trabalhadores que percebem suporte (social no trabalho e organizacional) tendem a manter vínculos com seu trabalho e com sua organização empregadora, os quais representam bem-estar no trabalho.

This qualitative multiple case study aims to describe the experiences of two Black women who chose to leave the classroom and transition to other roles within the field of education. Using metaphorical analysis, this study employed the four-capital theoretical framework. This framework connects human capital, structural capital, social capital, and positive psychological capital as factors related to teacher attrition and retention. This study illustrates how the participants' experiences fit into the four-capital theoretical framework and highlights the metaphors the participants use to describe their transition. The researcher conducted two semi-structured open-ended interviews in which the participants were asked to describe their experiences in the classroom as well as their experiences in their new positions. The researcher analyzed the metaphors used by the participants and categorized their responses based on the four capitals. The identified metaphors offered a vivid description of the participants' experiences. The results indicated that although the experiences of the participants are similar to those found throughout the literature, the four-capital theory helps describe their experiences more holistically. Rather than having isolated reasons for leaving the classroom, the attrition of the participants can be explained by examining the interconnectedness of the various capitals. These findings suggest that teacher retention and attrition be studied by looking at a variety of causes as opposed to isolated factors.