B. Tech. (Department of Tourism and Hospitality Management, Faculty of Human Sciences), Vaal University of Technology. / Tourism is a fast-developing industry globally, and the impacts of tourism are exceedingly diverse. The relationship between the environment and tourism has assumed a unique position in research through the development of tourism studies over the years. From an economic viewpoint, tourism is aimed at bringing income to local communities. It also could also increase and spread economic development, thus reducing the inequalities in income distribution by providing and creating employment opportunities. However, from an ecological standpoint, tourism poses a threat to the delicate environment. Thus, the pressure on natural resources remains a major problem globally, and the fact that tourism-related activities and facilities such as resorts contribute to the scarcity and overuse of resources is of great concern. The rapid growth in tourist numbers poses a significant threat to natural resources, more so tourists are significant consumers of natural resources such as water and electricity while on holiday. Overuse and depletion of these natural resources can cause environmental degradation in and around a destination. Even though some tourists hold positive environmental attitudes, they may not behave environmentally responsible while visiting resorts, because they want to experience the destination in full. Behavioural change is a complex process involving the interaction between numerous variables of which attitude is only one attribute. Attitude itself is also a complex attribute which is challenging to define and may involve multiple and even contradictory values. Previous studies indicate that positive attitudes toward the environment do not necessarily lead to environmentally responsible behaviour. Researchers have found a weak relationship between attitudes and behaviour. Although there is not a direct or linear relationship between attitude and behaviour, they may have significant causal effects on behaviour. Suffice to say, however, viiattitudes, especially strong specific and narrowly defined attitudes that have been acquired through direct experience, that influence the person’s self-interest and are accessible, have a strong effect on behaviour. For this reason, a general indication of the variable ‘environmental attitudes’ was obtained by recoding the respondents’ identification and ratings of severe environmental problems when visiting LWR in Limpopo. The measurement of environmental concern or rather behaviour is generally regarded as an integrated component of broader attitudinal dispositions. This study attempted to determine whether tourists are behaving in an environmentally responsible manner while visiting selected resorts in Limpopo South Africa. This was approached based on an empirical study which followed a quantitative research design. A non-probability, convenience sampling method by means of a web-survey was adopted. The target population for this study were tourists to all LWR (Limpopo Wildlife Resorts) in Limpopo South Africa. Once the data was collected, it was captured and processed by means of SPSS (Statistical Package for Social Sciences). Environmentally responsible behaviour of tourists visiting LWR was analysed by means of descriptive statistics, using factor analysis and ANOVA. With the information gathered, the researcher wanted to test if there was a difference in visitor behaviour in comparison to their attitudes toward the environment. ANOVA was used to compare the difference in visitor’s behaviour and attitudes while visiting resorts and the use of factor analysis as a procedure was necessary for data reduction and summarisation. Therefore, a one-way analysis of variance (ANOVA) was applied to investigate how tourist environmentally responsible behaviour differs between visitor profiles. The data showed that females agreed more strongly with statements empathetic to the environment than male respondents did. Furthermore, the data showed that as one becomes older, so the agreement with the opinion of empathetic opinion to the environment becomes larger. The apathetic environmental opinion factor shows an opposite tendency, namely as one grows older, the agreement with the apathetic opinion factor becomes less. Awareness has become heightened, which is shown in the visitor’s value of nature and leads to environmentally conscious behaviour and activities to preserve the environment. Moreover, an increased concern of the environment has made consumers more aware of the environmental impacts of their viiipurchase decision concerning the service industry. The increased awareness of environmental impacts of tourism has led to the emergence of tourist called, among others, environmentally responsible tourist. Therefore, one can say that tourist as consumers are becoming more aware of the importance of protecting the environment and more involved in practising environmentally friendly behaviour while on holiday.

The main aim of the work was to apply the principles of sustainability and responsibility in the tourist destinations with the concept of Smart cities and Smart Regions and the use of modern methods and trends for the development of tourism in the tourist destination. These targets were applied to the town of Český Krumlov. One part of the thesis is quantitative research, which examines relations between residents of Český Krumlov and its visitors. According to research results, the design part was elaborated. The suggestions are focused on the development of new smart technologies in transport. Smart, modern and sustainable traffic management in the destination is one of the important components of the Smart City concept. The aim of the suggestion part is to create comprehensive traffic management system that could be useful for visitors of the city and for residents too.

The main aim of this thesis is to apply the principles of sustainability and responsibility in the South Bohemian region as a tourism destination in relation to Chinese clients and related problems with the subsequent use of modern methods and trends for the development of tourism destination with regard to sustainable and responsible tourism.

As Information and Communication Technology (ICT) and social enterprises become drivers of economic growth, the nexus provides opportunities for new models of business to bring benefits to communities in developing countries. Recognising the complex dynamics and range of actors in this diverse and emerging sector, this study chooses to document the external influences, use and impact of ICT on social enterprises. The problem investigated is the potential gap between the rhetoric of the 'promise of e-business' versus the dynamics of enactment and impacts of ICT in practice in the social enterprise sector. The methodology consists of a mixed-method data collection strategy to triangulate data sources from a diverse cross-section of organisations in the social enterprise sector in Cambodia. These include a cross-sectional survey, interviews, observations, document analysis and review of artefacts. It is unclear whether the Cambodian social enterprise sector represents a unique case or is representative of other countries. Regardless, the rich dynamics of the sector and the current lack of understanding of ICT use by this sector in developing countries per se warrant such a study. It fills a significant gap in the field of ICT and development by providing an in-depth overview of the social enterprise sector in one developing country, which may also be applicable in other developing country contexts. The research maps the e-business status of Cambodian social enterprises along a continuum from precursor activity to fully integrated e-services. It finds that Cambodian social enterprises believe ICT adds value to their operation; however access to affordable and reliable local ICT resources is an important factor determining long-term uptake. It also shows that external support is seen as vital to the success of ICT uptake by social enterprises in Cambodia. Donors have the most significant influence on social enterprises' framing of ICT, whilst NGOs, associations and the private sector are also important institutional players in shaping understanding and uptake of ICT. The main contribution of the research is to identify the real development impact of ICT use by social enterprises by measuring the role of ICTs in achieving their goals. Its major finding is that social and business missions are inextricably linked within these organisations, so to measure one in isolation of the other denies the new paradigm that social enterprises present. The most active sub-sector explored that best reflects this unique value proposition is the emerging social outsourcing potential of the IT services sub-sector. The handicraft and processing sub-sectors have yet to fully engage and use ICT to their maximum benefit. The outlook for these sub-sectors is likely to require further support to best harness the potential that ICT can bring developing countries.

Orientador: Ana Tereza Caceres Cortez / Banca: Darlene Aparecida de Oliveira Ferreira / Banca: Odaléia Telles Marcondes Machado Queiroz / Banca: Silvia Aparecida Guarnieri Ortigoza / Banca: Tânia Maria Campos Leite / Resumo: A presente pesquisa teve como objeto de estudo os municípios de Presidente Epitácio e Rosana, localizados a sudoeste do Estado de São Paulo, às margens do rio Paraná. A opção por esses municípios ocorreu por estarem localizados numa área paulista denominada Pontal do Paranapanema, sendo parte de uma região denominada de Alta Sorocabana, extremo sudoeste de São Paulo, no triângulo formado pelos rios Paraná e Paranapanema, localização que traz a possibilidade de se desenvolver o turismo. O objetivo geral da pesquisa foi analisar os principais pontos turísticos e debater sobre a necessidade de se desenvolver um plano estratégico participativo para a realização de um turismo responsável/sustentável, a fim de que os impactos negativos da atividade sejam mitigados e os positivos maximizados. Como objetivos específicos foram verificados os impactos e analisados o papel do poder público, o perfil dos turistas e a opinião dos moradores sobre o desenvolvimento do turismo. A atividade turística, em sua complexidade, expressa relações sociais que são materializadas no espaço, por isso para se entender o fenômeno do turismo no enfoque geográfico foram escolhidas as categorias de análise: forma função, estrutura e processo / Abstract: The present research has as object of study the cities of President Epitácio and Rosana, located at the southwest of the São Paulo State, to the edges of the Paraná River. The option for these cities occurred for being located in a São Paulo State area called Pontal of the Paranapanema, being part of a called region of High Sorocabana, southwestern extremity of São Paulo, in the triangle formed for the rivers Paraná and Paranapanema, localization that brings the possibility of developing the tourism. The general objective of the research was to analyze the main tourist points and to debate on the necessity of developing a participative strategically plan for the accomplishment of sustainable a responsible tourism, so that the negative impacts of the activity are mitigated and the positives maximized. As specific objective it was verified the impacts and analyzed the paper of the public power, the profile of the tourists and the opinion of the inhabitants on the development of the tourism. The tourist activity, in its complexity, express social relations that are materialized in the space, therefore to understand the phenomenon of the tourism, in the geographic approach had been chosen the categories of analysis: form function, structure and process / Doutor

The aim of this thesis was identify the application of environmental-friendly approaches offer of accommodation in subject areas, assess the importance of responsible approaches in strategy of companies offering accommodation, research into preferences of visitors of the former České Budějovice district concerning a specific offer of responsible tourism industry. The results of paper and concept of measure for České Budějovice district are at the close of the paper.

The aim of the thesis was to identify environment-friendly approaches in the offer of accommodation in subject area - Cesky Krumlov, to assess the importance of friendly approaches in the strategy of companies offering accommodation and to determine preferences and interest of visitors of the area about range of accommodation that is environmentally friendly. The results of paper and concept of measure for Český Krumlov district are at the close of the paper.

Made available in DSpace on 2014-06-11T19:33:21Z (GMT). No. of bitstreams: 0 Previous issue date: 2010-11-22Bitstream added on 2014-06-13T21:05:52Z : No. of bitstreams: 1 cintra_gar_dr_rcla.pdf: 1038909 bytes, checksum: 48e5ba72515ca5d0f4d3b4f90e4f710e (MD5) / A presente pesquisa teve como objeto de estudo os municípios de Presidente Epitácio e Rosana, localizados a sudoeste do Estado de São Paulo, às margens do rio Paraná. A opção por esses municípios ocorreu por estarem localizados numa área paulista denominada Pontal do Paranapanema, sendo parte de uma região denominada de Alta Sorocabana, extremo sudoeste de São Paulo, no triângulo formado pelos rios Paraná e Paranapanema, localização que traz a possibilidade de se desenvolver o turismo. O objetivo geral da pesquisa foi analisar os principais pontos turísticos e debater sobre a necessidade de se desenvolver um plano estratégico participativo para a realização de um turismo responsável/sustentável, a fim de que os impactos negativos da atividade sejam mitigados e os positivos maximizados. Como objetivos específicos foram verificados os impactos e analisados o papel do poder público, o perfil dos turistas e a opinião dos moradores sobre o desenvolvimento do turismo. A atividade turística, em sua complexidade, expressa relações sociais que são materializadas no espaço, por isso para se entender o fenômeno do turismo no enfoque geográfico foram escolhidas as categorias de análise: forma função, estrutura e processo / The present research has as object of study the cities of President Epitácio and Rosana, located at the southwest of the São Paulo State, to the edges of the Paraná River. The option for these cities occurred for being located in a São Paulo State area called Pontal of the Paranapanema, being part of a called region of High Sorocabana, southwestern extremity of São Paulo, in the triangle formed for the rivers Paraná and Paranapanema, localization that brings the possibility of developing the tourism. The general objective of the research was to analyze the main tourist points and to debate on the necessity of developing a participative strategically plan for the accomplishment of sustainable a responsible tourism, so that the negative impacts of the activity are mitigated and the positives maximized. As specific objective it was verified the impacts and analyzed the paper of the public power, the profile of the tourists and the opinion of the inhabitants on the development of the tourism. The tourist activity, in its complexity, express social relations that are materialized in the space, therefore to understand the phenomenon of the tourism, in the geographic approach had been chosen the categories of analysis: form function, structure and process

Increasingly, third-world countries are relying on ecotourism to boost their economies. Similar to other forms of tourism, ecotourism as a business initiative is perceived to contribute positively to economic development. However, tourism service providers generally do not deliver satisfactory services to ecotourists due to misunderstanding the segment’s needs and the customer traits. In emerging countries such as South Africa, which has a conducive economic environment for tourism businesses, some provincial departments such as the Limpopo Department of Economic Development, Environment and Tourism has set objectives to make the Limpopo province a preferred ecotourism destination. These have been propagated by service providers who passively participate in ecotourism yet claim to be ecotourism service providers. Moreover, the attitude of passiveness by service providers is derived from insufficient knowledge of the ecotourist. This set the foundation for the current study, which sought to provide detailed profiles of ecotourists in the Capricorn District Municipality in order to gain a clear understanding of the ecotourists visiting the Limpopo province. The study reviewed theoretical and empirical works conducted by tourism scholars. The study was developed on a descriptive research design and employed a quantitative approach. It made use of self-administered questionnaires with a sample of 295 participants selected from tourism establishments and attractions in the region, utilising convenience and purposive sampling methods respectively. The Statistical Package for Social Sciences version 24 and Microsoft Office Excel was used to analyse the data. Descriptive statistics, factor analysis, cluster analysis and Chi-square tests were conducted to analyse the data of the study. The findings revealed demographic, psychographic and behavioural descriptors associated with the ecotourists in the Capricorn District Municipality. In addition, information sources preferred by ecotourists in the Capricorn District Municipality were identified. It is envisaged that the findings of the study will be of value to ecotourism service providers as they will provide a sound understanding of ecotourists and thereby help to deliver satisfactory ecotourist experiences. This will ultimately provide valuable input for the planning of the Limpopo Department of Economic Development, Environment and Tourism in promoting the Limpopo province as a preferred ecotourism destination in South Africa.

While there is a concern that Sustainable Tourism has not been entirely adopted in practice (Graci, 2008), this thesis shows that Sustainable Tourism has been implemented by South Korean Tour Operators under the name of Fair Tourism. Fair Tourism is a rising trend as Sustainable Tourism in South Korea, and discussion on this new sector of the industry has increased in recent years (S. Gil Lee, 2016). This thesis adds to that discourse with three research objectives: 1) Define the concept of Fair Tourism. 2) What activities constitute Fair Tourism from practitioners’ viewpoint? 3) Examine how Fair Tour operators manage their sustainable supply chain based on the SCOR model.<div><br></div><div>To understand practitioners’ perception of Fair Tourism, this study has applied social constructionism, which recognized that human beings construct meanings through individual interaction (Walker, 2015). Semi-structured interviews with fifteen Fair Travel operators and thematic analysis have been applied for methodology (Elo & Kyngäs, 2008; McIntosh & Morse, 2015). This study has two significant findings. First, the findings have revealed a generally accepted definition of Fair Tourism by both researchers and operators. The definition includes Ensuring Economic Contribution to The Destination, Environmental and Social Sustainability, and Mutually Respectful Relationship. This generally acknowledged definition has helped Fair Tour operators develop the sector. Second, this thesis found that operators genuinely respect their suppliers. Operators regard their suppliers as partners who share responsibilities and benefits, leading to satisfactory outcomes for all partners (Macaulay et al., 1999). Their relationship with partners is long-term and deep rather than transactional.</div><div><br></div><div>Theoretically, this thesis contributed to the finding that Sustainable Tourism can be practicable under the name of Fair Tourism, demonstrating practitioners’ replies that are 100 percent consistent. This study applied a novel approach, focusing on the operators’ point of view, while previous studies on Fair Tourism focused on defining the term and the industry's demand (Byun, 2016; M.-K. Kim & Cho, 2019; Shin et al., 2018). Given that Supply Chain Operations Reference (SCOR) model has been developed for the analysis of the manufacturing industry, this study has advanced this manufacturing performance measurement framework and applied it to the tourism industry.</div>