The purpose of this work was to evaluate the relationship between emotional and social intelligence (ESI) and the conflict management behavior (CMB) of lower level members of management or managers in training in a public sector organization in a country in the British Caribbean. The instruments that were utilized were SPSS, the Emotional Intelligence Appraisal-Me Version, and the Conflict Dynamic Profile-Individual (CDP-I). In all cases, due to non-normality, Spearman's rho was used in order to test the five hypotheses incorporated within this study. The Spearman rho, which is also known as the Pearson correlation coefficient between ranked variables, is a nonparametric measure of statistical dependence between variables, which assesses how well the relationship between the independent variable of ESI and the dependent variable of CMB, can be described through the employment of a monotonic function. The results of this research highlighted the influence that the emotional & social intelligence of a leader may have on his or her ability to manage interpersonal conflict between subordinates effectively, and to display personalized deliberations that move toward the reduction of workplace conflict.

This paper analyses proceeding of international community headed by United Nations by Bosnia and Herzegovina and Kosovo conflict resolution. It examines roles of the most important international actors within particular conflict resolution phases that are represented by policy lines defined by Boutros Boutros-Ghali and used by UN. It verifies statement that international community has participated by conflict resolution in Bosnia and Herzegovina and in Kosovo in every phase and has used instruments of all policy lines. The first chapter defines single policy lines that international community has at its disposal when conflict resolving. Reasons and course of conflicts are outlined within the second chapter. The third and fourth chapter analyse in particular subchapters international community activities in relation to preventive diplomacy, peacemaking, peacekeeping and peacebuilding in Bosnia and Herzegovina and in Kosovo.

The aim of this diploma thesis is to evaluate the role of the United Nations Organization in the Israeli-Palestinian conflict. It describes the positions of both the State of Israel and the Palestine Liberation Organization in the United Nations. The thesis furthermore assesses reactivity and objectiveness of UN in this conflict. There are no doubts that the conflict has always been in the centre of interest of the United Nations. However, the importance of UN is perceived to be decreasing since the 70's. This paper evaluates whether UN is still contributing to the resolution of the conflict and if yes, in what particular fields. In the first chapter I discuss the main conflict resolution instruments available to UN. The second chapter describes the origins and the course of the Israeli-Palestinian conflict throughout the 20th century leading to the current situation. The last three chapters present an analysis of three levels of UN activities in the conflict - political, security and humanitarian.

Under what conditions can peace be established after violent communal conflict? This question has received limited research attention to date, despite the fact that communal conflicts kill thousands of people each year and often severely disrupt local livelihoods. This dissertation analyzes how political dynamics affect prospects for peace after communal conflict. It does so by studying the role of the central government, local state and non-state actors, and the interactions between these actors and the communal groups that are engaged in armed conflict. A particular focus is on the role of political bias, in the sense that central government actors have ties to one side in the conflict or strategic interests in the conflict issue. The central claim is that political bias shapes government strategies in the face of conflict, and influences the conflict parties’ strategic calculations and ability to overcome mistrust and engage in conflict resolution. To assess these arguments, the dissertation strategically employs different research methods to develop and test theoretical arguments in four individual essays. Two of the essays rely on novel data to undertake the first cross-national large-N studies of government intervention in communal conflict and how it affects the risk of conflict recurrence. Essay I finds that conflicts that are located in an economically important area, revolve around land and authority, or involve groups with ethnic ties to central rulers are more likely to prompt military intervention by the government. Essay II finds that ethnic ties, in turn, condition the impact that government intervention has on the risk of conflict recurrence. The other two essays are based on systematic analysis of qualitative sources, including unique and extensive interview material collected during several field trips to Kenya. Essay III finds that government bias makes it more difficult for the conflict parties to resolve their conflict through peace agreements. Essay IV finds that by engaging in governance roles otherwise associated with the state, non-state actors can become successful local peacemakers. Taken together, the essays make important contributions by developing, assessing and refining theories concerning the prospects for communal conflict resolution.

The civil war in Bosnia and Herzegovina, which took place between 1992 and 1995, is perceived as the most tragic conflict in Europe since the Second World War. The process of postconflict reconstruction has been running there for 17 years and there have been numerous actors involved. But still, the process has not been finished. The diploma thesis deals with the question of the role played by particular involved actors in the process of postconflict reconstruction. In the first part of the thesis the theoretical framework of postconflict reconstruction is presented. In the second part the contemporary situation in Bosnia and Herzegovina and the Dayton Peace Agreement are outlined. The third part fully focuses on the analysis of particular groups of actors. Three groups of actors are analysed: the international community, the local ruling elite and the international and local nongovernmental organisations. The aim of this work is to identify the objects of those actors in the process of postconflict reconstruction and consequently to evaluate their opportunities to achieve those goals. The SWOT analysis is applied to analyze the role of the actors.

The conflict in the Democratic Republic of Congo is recognized by the United Nations Security Council (UNSC) as a threat to international peace and security, due to its impact on the entire Great Lakes region of the African continent. Therefore, for the stability of this region, any feasible solution should take into consideration the regional dimensions of this conflict. Many diplomatic initiatives undertaken in this regard have thus focused on how to end the hostilities in the region. The International Conference on Peace, Security, Democracy and Development in the Great Lakes Region was also convened to address the regional factor of the conflict and therefore prevent further conflict in the area. How this Conference addresses this regional dimension in order to prevent a return to violence in the Democratic Republic of Congo and therefore to bring about sustainable peace in the region, is the main focus of this study. The basic premise on which this research is based, is that this Conference is the first gathering of all countries in the region to address the causes underlying the conflict in the region, thereby rendering it a framework around which to prevent violence from flaring up again in the DRC. A literature review of the theory behind preventive diplomacy is discussed in-depth throughout the study, chiefly applying the notion expressed by Lund (1996: 37) that alternative actions should be applied during periods of socio-economic, political or regional and international upheaval, in order to avoid the use of armed force and/or the manipulation of political disputes. The aim of this study is to apply this theory in the framework of the Conference, primarily because the diplomatic initiatives undertaken thus far have created an environment of unstable peace in which preventive diplomacy can work. / Dissertation (MA (Political Science))--University of Pretoria, 2008. / Political Sciences / unrestricted

Submitted by Nadir Basilio (nadirsb@uninove.br) on 2016-05-09T18:14:45Z No. of bitstreams: 1 Bruno Carlos dos Rios.pdf: 923490 bytes, checksum: 0b91c1da944fdeeca4d3d70cbcb23b8b (MD5) / Made available in DSpace on 2016-05-09T18:14:45Z (GMT). No. of bitstreams: 1 Bruno Carlos dos Rios.pdf: 923490 bytes, checksum: 0b91c1da944fdeeca4d3d70cbcb23b8b (MD5) Previous issue date: 2015-11-09 / This study has the purpose of considering the perceptiveness of the Public Defender’s Office as a tool for the access to efficient justice, hefting it as an affirmative action of the state for citizen participation in the democratic process. At first, the classical concept of access to justice aiming to establish an image of efficiency by the investigation of new principles, rules and concepts, is analyzed. A new paradigm in defense of vulnerable social groups, especially by the use of consensual means to solve conflicts, on the assumption that the judiciary currently does not hold structural conditions to meet the entire demand seated at your screen, is assigned to the Public Defender’s Office. The right to use the judiciary is only one way to give citizens access to justice, but not the only one ruling in the post-modern and globalized society. In this context, concepts about the Public Defender’s Office and its assignment in the Brazilian legal scenario in supporting individual, collective and diffuse rights of the hyposufficient, through a social variable measure aimed to constructively appease disputes, are analyzed. The legal and constitutional utilities of the Public Defender’s Office, especially in light of the Constitutional Amendment nº 80 and the new Code of Civil Procedure, addressing concepts about the institution and studying normative utilities that contribute to its performance as a social change agent, are reasoned. Free legal assistance in comparison with the Economic Analysis of Law in a contextualized approach of the Brazilian factual reality, assessing if the use of economic criteria from the appreciation enhances the effectiveness of free legal assistance in providing a legal system that ensure essential rights to citizens and, at the same time, ensure the best allocation of resources, is evaluated. Moreover, the celerity employed by the Brazilian Institution in the perspective of dispute dissolution to contribute to the social development of the country is highlighted. Finally, in the light of the Public Defender’s Office, the lead position to solve demands and address new situations, aiming to pursue the steps of a community bombed with high social, cultural and economic inconsistencies are investigated. In this work, the hypotheses are weighted with bibliographic and doctrinal research, aided by the historical method to study past events related to the addressed subject. Hypothetical-deductive methods are employed when random voids in knowledge are detected, by using the dialectical or critical methods at times when there is no consensus on certain issues. The inductive method is used to examine the succession of phases of the Institution accountable for free legal aid, in comparison with the normative characteristics that provide with efficiency the access to justice. This study is in line with the area of concentration Justice, Business and Sustainability of the research line Justice and the Paradigm of Efficiency of the Master's Program in Law of the Nove de Julho University, since it has focused on the sustainability of the justice system in face of the efficiency paradigm. / O presente trabalho detém o propósito de ponderar a acuidade da Defensoria Pública na categoria de veículo de acesso à justiça eficiente, sopesando-a como uma ação afirmativa do Estado para a participação do cidadão no processo democrático. De início, analisa-se a conceituação clássica de acesso à justiça com intuito de se impetrar imagem de eficiência pela averiguação de novos princípios, regras e concepções. Afere-se à Defensoria Pública um novo paradigma na defesa dos grupos sociais vulneráveis, sobretudo pelo emprego dos meios consensuais para solucionar conflitos, diante da hipótese de que atualmente o Poder Judiciário não apreende condições estruturais para atender toda a demanda assentada ao seu crivo. Anota-se que a ascensão ao Judiciário consiste apenas em uma das maneiras de conferir ao cidadão o acesso à justiça, porém não a única vigorante na sociedade pós-moderna e globalizada. Nesse contexto, analisam-se conceituações acerca da Defensoria Pública e da sua atribuição no cenário jurídico brasileiro no amparo dos direitos individuais, coletivos e difusos dos hipossuficientes, por meio de uma medida social variável vocacionada a apaziguar litígios de forma construtiva. Arrazoam-se os utilitários legais e constitucionais da Defensoria Pública, especialmente diante da Emenda Constitucional nº 80 e do novo Código de Processo Civil, abordando conceituações acerca da Instituição e estudando os mecanismos normativos que contribuem para o seu desempenho na qualidade de agente de transformação social. Avalia-se a assistência jurídica gratuita em cotejo com a Análise Econômica do Direito numa abordagem contextualizada da realidade fática brasileira, aferindo se a utilização dos critérios econômicos desta apreciação potencializa a efetividade da assistência jurídica gratuita a proporcionar um sistema jurídico que certifique direitos essenciais aos cidadãos e, ao mesmo tempo, assegure a melhor alocação de recursos. De mais a mais, gradua-se a celeridade empregada pelo Órgão brasileiro na perspectiva da dissolução de controvérsias a contribuir para o desenvolvimento social do país. Por fim, investiga-se, à luz da Defensoria Pública, posição de vanguarda para solucionar demandas e abordar situações inéditas, perquirindo escoltar os passos de uma coletividade bombardeada a carregadas incoerências sociais, culturais e econômicas. Nesta obra, as hipóteses são ponderadas com pesquisas bibliográficas e doutrinárias, auxiliando-se do método histórico para estudar acontecimentos pretéritos relacionados ao assunto abordado. Os métodos hipotético-dedutivos são empregados quando apurados aleatórios vácuos nos conhecimentos, utilizando-se dos métodos dialéticos ou críticos nos momentos em que não há consenso sobre determinadas temáticas. O método indutivo é aproveitado para examinar a sucessão de fases da Instituição responsável pela assistência jurídica gratuita, em cotejo com as características normativas que dotam de eficiência o acesso à justiça. Este estudo encontra-se em sintonia com a área de concentração Justiça, Empresa e Sustentabilidade, na linha de pesquisa Justiça e o Paradigma da Eficiência, do Programa de Mestrado em Direito da Universidade Nove de Julho, uma vez que focado na sustentabilidade do sistema de justiça diante do paradigma da eficiência.

Submitted by Nadir Basilio (nadirsb@uninove.br) on 2016-05-12T18:42:59Z No. of bitstreams: 1 Maria Paula Daltro Lopes.pdf: 687796 bytes, checksum: 9056d4534b5dca7f73164ded810536a0 (MD5) / Made available in DSpace on 2016-05-12T18:42:59Z (GMT). No. of bitstreams: 1 Maria Paula Daltro Lopes.pdf: 687796 bytes, checksum: 9056d4534b5dca7f73164ded810536a0 (MD5) Previous issue date: 2013-12-18 / The introduction in the context of the Brazilian legal alternative methods of conflict resolution added aspects relating to access to justice and efficiency , since adopted these methods made it possible for all citizens to have access to justice without the necessity of the litigation process, with the consequent efficiency in obtaining a resolution to the conflict caused. This research is aimed , therefore, to examine the possibility of adopting mediation in controversies involving criminal law. In the criminal context, restorative justice, mediation adopts, aplicadando crimes in minor offenses, and capitalizing for themselves in order to reduce the demands of criminal procedure due to low lesividades the legal interest protected by the state, applying minimal intervention of law criminal, based on restorative principles, namely, understanding the conflict originated, restoring ties that were broken as a form of humanization of social relations. / A introdução no contexto jurídico brasileiro dos métodos alternativos de resolução de conflitos agregaram os aspectos relativos ao acesso à justiça e a eficiência, uma vez que adotados estes métodos possibilitaram que todos os cidadãos tivessem o acesso à justiça sem a necessidade de proceder à litigação do processo, com a consequente eficiência na obtenção de uma resolução ao conflito originado. Esta pesquisa tem por intuito, portanto, analisar a possibilidade de adoção de mediação dentro das controvérsias que envolvem o direito penal. No âmbito penal, a Justiça Restaurativa, adota a mediação, aplicadando nos crimes de menor potencial ofensivo, e capitalizando para si o intuito de reduzir as demandas processuais penais em razão das baixas lesividades ao bem jurídico protegido pelo Estado, aplicando a intervenção mínima do direito penal, baseada nos preceitos restaurativos, quais sejam, entender o conflito originado, restaurando os laços que foram rompidos, como forma de humanização das relações sociais.

Submitted by Nadir Basilio (nadirsb@uninove.br) on 2017-06-05T19:35:56Z No. of bitstreams: 1 Zelia Prates Aguiar.pdf: 1085635 bytes, checksum: 11fe54c94f4ce87aa27552c7fa4e9bf8 (MD5) / Made available in DSpace on 2017-06-05T19:35:56Z (GMT). No. of bitstreams: 1 Zelia Prates Aguiar.pdf: 1085635 bytes, checksum: 11fe54c94f4ce87aa27552c7fa4e9bf8 (MD5) Previous issue date: 2017-01-17 / This paper aims to analyze if the adequate treatment of conflicts, diffused by the new civil procedural order, can be considered a new paradigm of Access to Justice and an instrument to minimize the crisis of the Judiciary Power in Brazil, especially with regard to the cooperative process model Tried. Therefore, the changes proposed by Law no. 13.105 / 2015 and its contributions to the adoption of appropriate conflict management as a new paradigm of Access to Justice. It is based on the analysis of the rupture of the previous system, the changes concerning the knowledge process as measures to minimize the crisis of the Judiciary, and, finally, it is examined how the appropriate methods of dispute resolution can be considered a new Paradigm of Access to Justice. It is concluded that the dissemination and implementation of adequate methods of conflict resolution, conciliation and arbitration, more than adequate, are necessary in order to minimize the crisis of the Judiciary, becoming new paradigms of Access to Justice to be adopted In the Brazilian Civil Procedure system. It will be based on the hypothetical-deductive approach method and the indirect research technique with study of sources of primary and secondary research. / Este trabalho visa analisar se o tratamento adequado de conflitos, difundidos pela nova ordem processual civil, pode ser considerado um novo paradigma de Acesso à Justiça e um instrumento para minimizar a crise do Poder Judiciário no Brasil, especialmente no que concerne ao modelo cooperativo de processo intentado. Para tanto, verificam-se as alterações propostas pela Lei n. 13.105/2015 e suas contribuições para a adoção do tratamento adequado de conflitos como novo paradigma de Acesso à Justiça. Parte-se da análise da ruptura do sistema antes imperante, das alterações concernentes ao processo de conhecimento como medidas para minimizar a crise do Poder Judiciário e, por fim, examina-se como os os métodos adequados de resolução de controvérsias podem ser considerados um novo paradigma de Acesso à Justiça. Conclui-se que a divulgação e implementação dos métodos adequados de resolução de conflitos mediação, conciliação e arbitragem, mais do que adequados, são necessários a fim de minimizar a crise do Poder Judiciário, tornando-se novos paradigmas de Acesso à Justiça a serem adotados no sistema Processual Civil brasileiro. Pautar-se-á no método de abordagem hipotético-dedutivo e da técnica de pesquisa indireta com estudo de fontes de pesquisas primárias e secundárias.

Les traditions culturelles et l’histoire commune des états membres de l’UEMOA ont été des facteurs clé de leur rapprochement dans divers domaines. En effet, la monnaie commune de ces différents pays a permis d’instaurer les fondements d’un droit commun des investissements, et une zone de coopération fondée sur une profonde solidarité . Ceci devait se faire, à travers la reconnaissance de la liberté de circulation des capitaux dans le traité du 12 mai 1962 instituant l’UMOA qu’ils s’étaient engagés à transformer en Union Économique et Monétaire Ouest-Africaine . Au fil du temps, le développement du droit communautaire en Afrique de l’Ouest a évolué et couvert un large champ qui s’étend désormais aux investissements . Les enjeux du Droit International des Investissements, en raison des exigences de la mondialisation des économies, ont contraint les États de l’espace UEMOA, importateurs de capitaux, à faire converger leur réglementation des investissements afin de favoriser leur attractivité et d’en tirer le meilleur parti . La difficulté d’un tel objectif réside d’une part, dans la nécessité d’arriver à̀ concilier leurs intérêts avec ceux des investisseurs ; qui ne sont pas toujours convergents et d’autre part, soulèvent certaines questions concernant le choix des juridictions compétentes et du droit applicable aux conventions d’investissements. L’Union n’a pas dérogé aux standards internationaux de protection des investissements qui existent pour les garanties procédurales . Elle a reconnu la pertinence de l’arbitrage comme principal mode de règlement des différends tout en réaffirmant le principe de la compétence des juridictions nationales et communautaires. Dès lors, pour débattre « de la cohabitation des juridictions encadrant la résolution des conflits issus des investissements internationaux dans l’UEMOA » thème de l’étude que nous avons menée, nous avons suivi la démarche ci-après : Au Chapitre I, nous avons présenté l’UEMOA dans toute sa composante. Dans le Chapitre II, nous avons présenté les différents investissements au sein de l’UEMOA. Quant au Chapitre III, il a porté des éclairages sur l’arbitrage au sein de l’UEMOA, l’un des principaux modes de résolution des conflits issus des investissements internationaux et traite de certaines sentences arbitrales sur des cas de conflits entre États membres de l’Union et des investisseurs. Par ailleurs, le chapitre IV propose quelques analyses critiques sur la gestion des conflits. Enfin, le Chapitre V, fait état de nos analyses critiques et recommandations à l’effet d’apporter notre contribution pour l’amélioration de cette pratique importante et délicate pour l’Union. / The cultural traditions and the common history of the UEMOA member states have been key factors in bringing them together in various fields. Indeed, the common currency of these different countries has made it possible to establish the foundations of a common investment law, and an area of cooperation based on deep solidarity. This was to be done, through the recognition of the freedom of movement of capital in the treaty of May 12, 1962 establishing the UEMOA which they had undertaken to transform into the West African Economic and Monetary Union. Over time, the development of community law in West Africa has evolved and covered a large field which now extends to and covered to investment. The challenges of International Investment Law, due to the requirements of the globalization of economies, have forced the WAEMU States, importers of capital, to converge their investment regulations in order to promote their attractiveness and draw better. The difficulty of such an objective lies, on the one hand, in the need to manage to reconcile their interests with those of investors ; which are not always convergent and on the other hand, raise certain questions concerning the choice of competent courts and the law applicable to investment agreements. The Union has not departed from the international investment protection standards that exist for procedural guarantees. It recognized the relevance of arbitration as a means of settling disputes while reaffirming the principle of the jurisdiction of national and Community courts. Therefore, to debate "the cohabitation of the jurisdictions framing the arbitration of conflicts arising from international investments in the UEMOA" theme of the study that we conducted, we followed the following approach : vi In Chapter I, we presented UEMOA in its entire component. In Chapter II, we presented the various investments within the UEMOA. As for Chapter III, it shed light on arbitration within the UEMOA and deals with certain arbitral awards on cases of conflicts between Member States of the Union and investors. In addition, Chapter IV offers some critical analyzes on conflict management. Finally, Chapter V presents our critical analyzes and recommendations to make our contribution to the improvement of this important and delicate practice for the Union.