As contemporary health care organizations struggle to control costs, yet deliver quality patient-centred care, the concept of care becomes socially transformed through the use of quality improvement models (i.e., Lean methodology) and quality assurance documentation. This research investigates how nurses’ care work is socially organized in a system that defines care through quality management practices. I use Dorothy E. Smith’s Institutional Ethnography as a feminist mode of inquiry and as a guiding framework for my interviews with nurse participants as I explore the complex social relations within the health care system from the vantage point of nurses undertaking care work. I argue that the social reorganization of care work has affected the emotional lives of nurses as they try to balance actual patient-centred care with their reporting obligations under quality management.

This dissertation explores the claim that, in advanced capitalist countries like Canada, a powerful knowledge class is assuming increasing dominance within the social relations of production. Attached to such theories are claims of trends toward post-bureaucratic organizations, rising job complexity and autonomy, and increased power within operational and strategic decision-making processes. In my study I focus on Canadian “specialist” employees (professionals and semi-professionals) and managers. I present aggregated and disaggregated data from two Canadian surveys conducted in 1983 and 2004 and complement this with original interviews with information technology (IT) workers and engineers. I find a seeming paradox within the labour process of specialists and managers, with task-level autonomy declining even as job complexity and involvement in organizational decisions are rising. I provide evidence that imperatives for profit/cost effectiveness are leading to efforts to make specialist and managerial labour and knowledge more transparent, integrated, and manageable, but this is not the same as degradation or proletarianization. In contrast to my expectation, I find boundaries in the division of labour are durable despite this “socialization” of many labour processes. I argue that a specialist-and-managerial class (SMC) exists in Canada, and will continue to exist, though it is subordinate to and exploited by the capitalist elite even as it excludes and exploits the working class through occupational closure and credential barriers. The SMC is thus contradictory, internally heterogeneous and fraying at its borders, but simultaneously resilient. The resiliency comes via possession of specific strategic knowledge and consequent ability to secure rents and/or control specific organization assets via delegated authority. Resiliency is also structural, with management in many organizations retaining an interest in separating planning and design (“conception”), on the one hand, from process and completion (“execution”), on the other, in order to maximize efficiency and productivity through more centralized control.

In trying to understand ecological identity within adult environmental education, I embarked on an arts-informed exploration of my life history. I realized that everything I know about the environment grew from what I experienced as a child. My childhood experiences are most vivid in my memories of the natural world. I wanted to know more about the relationship between childhood experiences and ecological identity. Based on a personal transformation, and journey toward restoring awareness of the senses and how we know as human beings, I chose my life as the focus of this research. Had my childhood experiences influenced how I relate to the environment? How had they done that? What was it about those childhood experiences? This thesis is the culmination of my inquiry. It is my story and an offering to travel with me to my childhood and make sense of your own experiences in the natural world.

The current approach to African development is driven by Euro-Western material/physical approaches that fail to acknowledge the integral link between culture and development. For African development to truly speak to the realities and needs of African peoples, a reconceptualization of development is necessary, one which examines how Indigenous African knowledges can inform development. Using an anti-colonial, critical development and Indigenous discursive frameworks, this thesis examines how Akan, Gonja and Bogon proverbs, as Indigenous African knowledges, provide theoretical and practical knowledges for reconceptualising localized approaches to African development. Through interviews with local development practitioners and local Chiefs and the analysis of collected proverbs, the thesis reveals that proverbs, as linguistic, cultural and spiritual knowledges are deeply embedded in Ghanaian life and may function as excellent culturally relevant tools for a localized approach to African development.

This study is an investigation of embodiment. It is informed by the experiences and understandings of health, healing, violence and oppression among 15 young South Asian women living in Toronto, Canada. Their articulation of the importance of, and difficulties associated with, health and healing in contexts of social inequity contribute to understandings of embodiment as co-constituted by sentient and social experience. In my reading of their contributions, embodied learning – that is, an ongoing attunement to sentient-social embodiment – is a counter hegemonic healing strategy that they use. Their experiences and insights support the increasingly accepted claim that social inequity is a primary determinant of health that disproportionately disadvantages subordinated people. Furthermore, participants affirm that recovery and resistance to violence and oppression and its consequences must address sentient-social components of embodiment simultaneously. In this study, Yoga teachings provide a framework and practice to investigate embodiment and embodied learning. Following 12 Yoga workshops addressing health, healing, violence and oppression, I conducted individual interviews with 15 workshop participants, 3 Yoga teachers and 2 counsellor / social workers. Participants discuss Yoga as a resource for addressing mental, physical, emotional and spiritual consequences of violence and oppression. They resist New Age interpretations of Yoga in terms of individualism and cultural appropriation; they also challenge both New Age and Western biomedicine for a lack of attention to the consequences of social inequity for health and healing. This study considers embodied learning as an important healing resource and form of resistance to violence and oppression. Scholarship addressing embodiment in sociology, health research, anti-racism, feminism, anti-colonialism, decolonization and Indigenous knowledges are drawn upon to contextualize the interviews. This study offers insights relevant to health promotion and adult education discourse and policy through a careful consideration of the embodied strategies used by the participants in their nuanced negotiations of social inequity and pursuits of health and healing.

Seamfulness is a narrative-based and arts-informed inquiry into young women's "depression" as pedagogy. Unfolding in rural Nova Scotia, this research is rooted in my experience of depression as the most transformative event in my life story. While memoirists tell me I am not alone, there is currently a lack of research on personal understandings of depression, particularly for young adult women. Through storytelling sessions and self-publishing workshops, I explored four young Nova Scotian women's depression as a productive site for growth. Participants include four young women, including myself, who experienced depression in their early 20s, and have not had a major depressive episode for at least three years. Aged 29 to 40, we claim Métis, Scottish, Acadian, and British ancestries, and were raised and lived in rural Nova Scotian communities during this time. At the seams of adult education, disability studies, and art, I ask: How do young women narrate experiences of "depression" as education? How do handmade, self-published booklets (or “zines”) allow for exploring this topic as embodied, emotional and critical transformative learning? To address these questions, I employ arts-informed strategies and feminist, adult education, mental health, and disability studies literatures to investigate the critical and transformative learning accomplished by young women who experience depression. Through a feminist poststructuralist lens and using qualitative and arts-informed methods, I situate depression as valuable learning, labour, and gift on behalf of the societies and communities in which women live. I argue that just as zines are powerful forms for third space pedagogy, depression itself is a third space subjectivity that gives rise to the "disorienting dilemma" at the heart of transformative learning. I close with "Loose Ends," an exploration of depression as an unanswered question. This thesis engages visual and verbal strategies to disrupt epistemic and aesethetic conventions for academic texts. By foregrounding participant zines and stories, I privilege participant voices as the basis for framing their experience, rather than as material to reinforce or contest academic theories.

The purpose of the present study was to examine the state of special education programs in selected Jewish Ultra Orthodox (Haredi) community schools in the Greater Toronto Area (GTA), and the attitudes and perceptions about special education of the Melamdim (rabbis/teachers) teaching in those schools. A Special Education course, modeled on OISE’s additional qualification program available to in-service teachers in the public sector, was administrated to 28 Melamdim. Throughout the 12 weeks, course data was collected through observations and dialogues with course participants. The impact of the special education course on classroom practices by those who engaged in the course was also assessed. In addition, a collection of pre-course and post-course data from participants (Melamdim) on attitudes and perceptions in regards to special education through a self-administrated questionnaire, took place. Four additional questionnaires were administered, examining demographic characteristics, general attitudes and behaviors, and well-being. Finally, a pre-selected group of 8 Melalmdim was interviewed as representatives of their home school and the denomination of Judaism they belong to. The results showed significant changes in attitudes of Melamdim toward the inclusion of students with Learning Disabilities (LD in regular classrooms. In addition, the positive change in attitudes could be attributed to the special education course in which participants engaged. During in-class observations changes to the Melamdim’s own practice was recorded.

This dissertation explores the claim that, in advanced capitalist countries like Canada, a powerful knowledge class is assuming increasing dominance within the social relations of production. Attached to such theories are claims of trends toward post-bureaucratic organizations, rising job complexity and autonomy, and increased power within operational and strategic decision-making processes. In my study I focus on Canadian “specialist” employees (professionals and semi-professionals) and managers. I present aggregated and disaggregated data from two Canadian surveys conducted in 1983 and 2004 and complement this with original interviews with information technology (IT) workers and engineers. I find a seeming paradox within the labour process of specialists and managers, with task-level autonomy declining even as job complexity and involvement in organizational decisions are rising. I provide evidence that imperatives for profit/cost effectiveness are leading to efforts to make specialist and managerial labour and knowledge more transparent, integrated, and manageable, but this is not the same as degradation or proletarianization. In contrast to my expectation, I find boundaries in the division of labour are durable despite this “socialization” of many labour processes. I argue that a specialist-and-managerial class (SMC) exists in Canada, and will continue to exist, though it is subordinate to and exploited by the capitalist elite even as it excludes and exploits the working class through occupational closure and credential barriers. The SMC is thus contradictory, internally heterogeneous and fraying at its borders, but simultaneously resilient. The resiliency comes via possession of specific strategic knowledge and consequent ability to secure rents and/or control specific organization assets via delegated authority. Resiliency is also structural, with management in many organizations retaining an interest in separating planning and design (“conception”), on the one hand, from process and completion (“execution”), on the other, in order to maximize efficiency and productivity through more centralized control.

In trying to understand ecological identity within adult environmental education, I embarked on an arts-informed exploration of my life history. I realized that everything I know about the environment grew from what I experienced as a child. My childhood experiences are most vivid in my memories of the natural world. I wanted to know more about the relationship between childhood experiences and ecological identity. Based on a personal transformation, and journey toward restoring awareness of the senses and how we know as human beings, I chose my life as the focus of this research. Had my childhood experiences influenced how I relate to the environment? How had they done that? What was it about those childhood experiences? This thesis is the culmination of my inquiry. It is my story and an offering to travel with me to my childhood and make sense of your own experiences in the natural world.

Community food security (CFS) is a new, community-based, collaborative approach to achieving food security. CFS seeks to merge social justice and environmental sustainability goals in the pursuit of food-secure communities. The Good Food Market (GFM) is a new CFS initiative wherein a subsidized community food market operates in a food desert. Through a qualitative case study approach, I examine and evaluate the programmatic design of The Stop’s Good Food Market, and explore its contribution to community food security. The research is framed within a larger study of food security. Research findings are based on semi-structured and structured interviews with GFM coordinators and customers, as well as participant observation and literature reviews.