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Analýza činnosti Hasičského záchranného sboru Moravskoslezského kraje - územní odbor Opava / Analysis of the activities of the Fire and Rescue Service of the Moravian-Silesian Region - Opava Territorial DepartmentVolný, Ondřej January 2020 (has links)
Title: Analysis of the activities of the Fire rescue service in the Moravian - Silesian region (Opava regional department). Objectives: Analysis of the activities of the Fire rescue service in the Moravian - Silesian region (Opava regional department) for the period 1. 1. 2017 - 31. 12. 2019. They are corps of the category JPO I: Hlučín, Opava and Vítkov. Methods: Data collection in cooperation with an internal worker of the Fire brigade of the Moravian - Silesian region - Territorial department Opava and searches of available sources. Analyzes were performed for each unit separately according to the type of events in individual years, followed by a comparison between individual years. Results: The results of the diploma thesis are a description of the Fire and Rescue Service of the Moravian - Silesian Region (Territorial Department of Opava) and an analysis of the activities of free selected unit of the Fire and Rescue Service of the Mioravian - Silesian Region (Territorial Department of Opava) in 2017 - 2019. Keywords: Intervention, activity, firefighter, analysis, fire
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Cesium 137 v lesním ekosystému / Cesium 137 in wood ecosystemKAŇKOVÁ, Jaroslava January 2007 (has links)
The first part of thesis is engaged in explanation of some basic concepts regarding an elected topic: radioactivity, isotope, nuclide, halftime, gamaspectrometry etc. In the second part I deal with element cesium and influence of the Chernobyl accident. The final part processes questions of cesium - 137 in wood ecosystem. It is mainly concerned with research and gamaspectrometric measurement of wood substance, bark and samples of soil. In practical part (it is one part of the final part) I made taking of samples (especially soil from the depth 0-5 cm, soil from the depth 5 - 20 cm, wood substance and forest planting) from some localities above all the South Bohemian Region and next their gamaspectrometric measurement (quantitative analysis of cesium - 137 in wood ecosystem) at SÚJB in České Budějovice according to methodology.Measured values of cesium - 137 in samples were relatively low and its impact on the health of our population is in regard to other sources of ionizing radiance insignificant. The supposed hypothesis was herewith confirmed.
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A Content-Based Recommendation System for Leisure ActivitiesRodas Britez, Marcelo Dario 23 October 2019 (has links)
People’s selection of leisure activities is a complex choice because of implicit human factors and explicit environmental factors. Satisfactory participation in leisure activities is an important task since keeping a regular active lifestyle can help to maintain and improve the wellbeing of people. Technology could help in selecting the most appropriate activities by designing and implementing activities, collecting people profiles and their preferences relations. In fact, recommendation systems, have been successfully used in the last years in similar tasks with different types of recommendation systems. This thesis aims at the design, implementation, and evaluation of recommendation systems that could help us to better understand the complex choice of selecting leisure activities. In this work, we first define an evaluation framework for different recommendations systems. Then we compare their performances using different evaluation metrics. Thus, we explore and try to better understand the user’s preferences over leisure activities. After, having a comprehensive analysis of modelling recommended items and leisure activities, we also design and implement a content-based leisure activity recommendation system to make use of a taxonomy of activities. Moreover, in the course of our research, we have collected and evaluated two datasets obtained one from the Meetup social network and the other from crowd-workers and made them available as open data sources for further evaluation in the recommendation system research community.
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La construction de l’expérience par le théâtre : contribution à un programme d'ergonomie des situations de formation au métier d'enseignant / The construction of experience by theater : contribution to a program of situation ergonomics of training in teacher's jobArchieri, Catherine 09 July 2013 (has links)
Cette recherche présente des travaux sur la construction de l’expérience d’apprenants « enseignant » par la pratique du théâtre selon une approche orientée « analyse de l’activité ». L’objectif était de traiter la question suivante : à quelles conditions une pratique théâtrale en formation peut-elle aider des étudiants à entrer dans leur « rôle » de futurs enseignants novices, et donc les aider à agir ultérieurement en classe ? La production de connaissances scientifiques était guidée par un enjeu praxéologique en termes d’aide aux concepteurs de dispositif de formation à visée professionnalisante. Trois catégories de matériaux empiriques ont été utilisées pour construire les données : a) des données d’observation recueillies au cours des situations de formation ; b) des données d’autoconfrontation issues d’entretiens menés juste à l’issue des situations de formation ; c) des données d’entretiens menés à distance des formations. L’analyse des données a été conduite en référence à l’approche sémiologique du cours d’action (Theureau, 2004, 2006) qui a permis de décrire et d’interpréter l’activité des participants aux enquêtes. L’apport scientifique de cette recherche permet de proposer une orientation nouvelle dans le champ de la formation des enseignants : celle d’une centration sur l’activité créatrice de l’apprenant encourageant l’émergence de dispositions à agir en situations d’imprévu, encourageant l’autorégulation, l’analyse de pratique collective, l’ouverture sur l’environnement. Ainsi, aussi paradoxal que cela puisse paraître, le jeu d’improvisation dans une situation éloignée du contexte professionnel et dans des conditions sécurisantes peut s’avérer être un espace d’actions encouragées (Durand, 2008) pour le futur enseignant novice. / This research presents works on the construction of the experience of teacher trainees by the practice of drama according to an "analysis of the activity" approach. The goal was to treat the following question: at which conditions can a theatrical practice help students to enter their "role" of future teachers, and thus to help them to act later in class? A praxeological stake to help the designers of training programs with professional-qualification aim guided the production of scientific knowledge. Three categories of empirical materials were used to build the data: a) observation data collected during the training session; b) self-confrontation data gathered from interviews led just after training sessions; c) data of interviews led some time after the training sessions. The data analysis was driven in reference to the semiological approach of the "cours d'action" (Theureau, on 2004, 2006) that allowed to describe and to interpret activities of the participants. The scientific contribution of this research allows to propose a new orientation in the field of teacher training: to focus on the creative activity of the trainees encouraging the emergence of "potentialities to act" in unforeseen situations, encouraging the self regulation, the analysis of collective practice, the opening on the environment. So, even if it seems paradoxical, a game of improvisation in a situation remote from the professional context and in reassuring conditions can turn out to be a "space of encouraged actions" (Durand, on 2008) for the future teacher.
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Contribuições da análise da atividade e do modelo social para a inclusão no trabalho de pessoas com deficiênciaSimonelli, Angela Paula 12 February 2009 (has links)
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Previous issue date: 2009-02-12 / Universidade Federal de Sao Carlos / In this study, we meant to analyze disable people s inclusion policies and actions regarding to Brazilian work market. The Law 8213/91 and the Decree 3298/99 have been based on the biomedical model and have directed the actions in Brazil. The Legislation determines reservation of market for the people with disabilities. However, it does not present any sort of methodological actions concerning inclusion. The biomedical model understands disability in a way that it does not empower effective inclusion. Therefore, this view points towards assisting actions that do not guarantee education, knowledge or professional development. It historically maintains some persons excluded from work. The social model considers the preparation of people with disabilities and the society strengthening the concept of inclusion. The methodological assumptions concerning both the social model of disability and the analysis of the work activity directed the assessment of the practices based on the biomedical model.
Exploratory research methods were employed in order to analyze practices adopted by public and private institutions in Brazil as well as to the bibliographical research. Among 39 proposals of action examined, we had chosen three because they were the more significant and thus interviews were done in loco. Action research was used in a pilot study developed in a textile industry. This pilot study involved five people with
disabilities, partnerships among institution of instruction, research and local governmental organizations. This study aimed both to analyze empirically techniques and methods of inclusion based on work activity and to assess whether inclusion of people with disabilities is tightly related to analyzis and adaptation concerning the work activities. Conclusions present the relevance of the social model of disability as basement for inclusion actions and the analyzis of work activity which shall comprise adaptations on the local of work and its work contents and processes for the people.
Some factors may explain the low number of employed persons in relation to the market demanding: although the Law 8213/91 has been in operation for 17 years, its regulation
took a long time; the inspection has still not have necessary structure; the public and private investment in professional qualification and in adaptation of work activities has still been insufficient. The lack of information on the work activities by employers as well as by the institutions for people with disabilities, the lack of accessibility in companies and the social stigma related to functional capacities and abilities of people with disabilities are the most difficulties in direction to inclusion. This study proposes a program under municipal ownership whereas it permits to know the local demanding of
people with disabilities and companies. This program also might consider actions that provide working qualification for the people with disabilities, remove environment obstacles and aide the companies to useful adjustments for inclusion. / Neste estudo são analisas as políticas e práticas de inclusão de pessoas com deficiência no mercado de trabalho no Brasil partindo do pressuposto de que a Lei 8213/91 e o decreto 3298/99 são baseados no modelo biomédico e orientam estas
práticas no país. A legislação estipula a reserva de mercado para as pessoas com deficiência, mas, não apresenta metodologia de ações para a inclusão. No modelo biomédico, a maneira como é conceituada a deficiência e as ações decorrentes não são suficientes para a realização de efetiva inclusão. Tal visão aponta para ações assistencialistas que não garantem a educação, a habilitação e desenvolvimento
profissional mantendo as pessoas com deficiência excluídas historicamente do trabalho. O modelo social permite a preparação das pessoas com deficiência e da sociedade e corrobora com o conceito da inclusão. Foram utilizados pressupostos metodológicos do modelo social da deficiência e da análise da atividade de trabalho para avaliar as práticas de inclusão baseadas no modelo biomédico e para o desenvolvimento do trabalho foram utilizados métodos de pesquisa exploratória na revisão bibliográfica sobre os temas centrais da pesquisa e das práticas adotadas no Brasil por instituições públicas e privadas. Foram consultados 39 propostas de ações para a inclusão de pessoas com deficiência no mercado de trabalho, das quais foram selecionadas três por serem mais significativas e para essas foram feitas entrevistas in loco. Utilizou-se a pesquisa-ação na realização de um estudo piloto em uma empresa do setor têxtil, com a participação de 5 pessoas com deficiência e com a parceria de instituições de ensino, pesquisa e órgãos governamentais locais. O objetivo do estudo piloto foi analisar empiricamente métodos e técnicas de inclusão baseados na atividade real de trabalho e avaliar na prática a hipótese de que a inclusão de pessoas com deficiência está intimamente relacionada com a análise e adaptação das atividades de
trabalho. As conclusões destacam a importância do modelo social da deficiência no embasamento das ações para a inclusão e da análise da atividade de trabalho,
compreendendo adaptações dos meios físicos de trabalho, seus conteúdos e processos às pessoas. Verificou-se que a demora na regulamentação da lei de cotas que está em vigor há 17 anos, a fiscalização sem a necessária estrutura e o baixo investimento público e privado na qualificação profissional e nas adaptações das atividades de trabalho se traduzem em números de contratações incompatíveis com a
demanda de mercado. Constatou-se que a maior barreira apresentada para a inclusão é a falta de conhecimento das atividades de trabalho por parte dos empregadores e das instituições para pessoas com deficiência, além da falta de acessibilidade das empresas e do estigma presente na sociedade quanto às capacidades funcionais e habilidades das pessoas com deficiência. Para finalizar, foi proposto um programa municipalizado, descentralizado, capaz de entender a demanda local das pessoas com deficiência e das empresas, para propor ações que propiciem capacitação das pessoas
para o trabalho, elimine barreiras ambientais e auxiliem as empresas nas adequações necessárias à inclusão.
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A análise da atividade de trabalho dos conselheiros tutelaresMendonça, José Rivandro Martins 14 September 2016 (has links)
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Previous issue date: 2016-09-14 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior - CAPES / This study of qualitative and descriptive perspective, main objective is to analyze the work activity of the tutelaries counselors of one city in Paraíba. The research included the voluntary participation of 12 members divided into four Councils Tutelary (CTs), aged 27-53 years, mostly made up of females (10). In the method were realized individual interviews semi-structured, observations in the workplace, diary of field and a refund and validation with a group of tutelaries counselors in the last stage of field research. The data collected were subjected to content analysis by section themes, taking the approach of psychodynamics of work as a theoretical basis that justifies all the research. This study concluded that the organization of the work of CTs, with its characteristic of a collective institution is guided by the importance of collective work among its members. It also highlighted the precarious working conditions of guardianship counselors, characterized by the lack of a technical team to assist in service to users, fuel shortages for conducting external occurrence and the use of obsolete computers. About labor relations, there was the existence of cooperation between members of the same collegial, lack of unity among the tutelaries counselors of the different CTs and the relationship sometimes problematic with police officers and authorities because of conflict of assignments. The relationship with service users was considered by the research participants as positive, however, the workplace is identified as the cause of a problem between them. It also became clear that the experiences of suffering are related to: a) barriers caused by other institutions that hinder or stop completely the tasks, showing the lack of autonomy of CTs; b) risks and violence to which guardianship counselors are exposed daily on work; c) confront with situations involving death and violence against children and adolescents. The experiences of pleasure are directly related to the execution of a task that has brought positive transformations to the user's life, recognition of the work done and the sense of justice caused by the punishment of offenders as a result of the complaint made by CT. Although tutelaries counselors feel devalued by society and the city administrator, they feel recognized by their peers and also by users, both factors are important sources of pleasure and meaning at work. / Este estudo, de perspectiva qualitativa-descritiva, tem como objetivo central analisar a atividade de trabalho dos conselheiros tutelares de uma cidade paraibana. A pesquisa contou com a participação voluntária de 12 membros oriundos de quatro Conselhos Tutelares (CTs), com idade variando de 27 a 53 anos e, em sua maioria, constituída por pessoas do sexo feminino (10). Como método foram realizadas entrevistas individuais semiestruturadas, observações no local de trabalho, diário de campo, e uma restituição e validação com um grupo de conselheiros tutelares na última etapa da pesquisa de campo. Os dados coletados foram submetidos a análise de conteúdo temático, tendo a abordagem da Psicodinâmica do Trabalho como subsídio teórico que fundamentou toda a pesquisa. O presente estudo constatou que a organização do trabalho dos CTs, com sua característica de órgão colegiado, está pautada na importância do trabalho coletivo entre os seus membros. Evidenciou-se também, as precárias condições de trabalho dos conselheiros tutelares, caracterizadas pela falta de uma equipe técnica para auxiliar no atendimento aos usuários, escassez de combustível para a realização de ocorrências externas e o uso de computadores obsoletos. Sobre as relações de trabalho, constatou-se a existência de cooperação entre os membros de um mesmo colegiado, a falta de união entre os conselheiros tutelares dos diferentes CTs e o relacionamento, por vezes, conturbado com policiais e autoridades externas a este órgão em decorrência de um conflito de atribuições. A relação com os usuários do serviço foi considerada pelos participantes da pesquisa como sendo positiva, porém, o local de trabalho é apontado como a causa de um distanciamento entre eles. Evidenciou-se que as vivências de sofrimento estão relacionadas aos: a) entraves causados por outros órgãos que dificultam, ou até mesmo impedem, a execução das tarefas, o que evidencia a falta de autonomia dos CTs; b) riscos e violência aos quais os conselheiros tutelares estão expostos no dia a dia de trabalho e; c) enfrentamentos de situações que envolvem óbito e violência contra crianças e adolescentes. No que diz respeito às vivências de prazer, elas estão diretamente relacionadas à efetivação de uma tarefa que trouxe benefícios para a vida do usuário, ao reconhecimento advindo do trabalho realizado, e ao senso de justiça ocasionado pela penalização dos agressores em decorrência da denúncia feita pelo CT. Apesar de os conselheiros tutelares afirmarem um sentimento de desvalorização advindo da sociedade e também do gestor municipal, eles se sentem reconhecidos pelos pares e também pelos usuários a quem prestam o serviço, configurando-se assim como uma importante fonte de prazer no trabalho e sentido no trabalho.
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Análise da atividade de trabalho dos necrotomistasSilva, Frankleudo Luan de Lima 04 February 2014 (has links)
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Previous issue date: 2014-02-04 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior - CAPES / This dissertation aims at analyzing the work activity of necrotomists Department of Forensic Medicine (DMF) of a capital of the Brazilian Northeast. This goal unfolds in the following specific objectives: to know the organization and the working conditions of necrotomists; understand how stigma affects the lives of these professionals, detect traces of cooperation and solidarity manifested in their work activity; shed light about the risks present in such activity; know the strategies they develop to cope with death in their daily work; evidence if they feel recognized or not in his work. The study included six necrotomists that currently make up the cadre of that DMF, being all male, aged between 32 and 48 years and length of service ranging from four to 23 years. From a theoretical standpoint, the psychodynamics of work was the main approach used, although other clinical approaches to work have also been summoned. As for the method, this research is characterized by a field study of a qualitative nature, in which he sought to combine individual semi-structured interviews and systematic observations at necropsy room. For data analysis, the perspective adopted was content analysis by clipping issues. It was found that the actual organization of the work of necrotomists is marked by the existence of some common rules, built in exercise activity. Highlights the precariousness of working conditions, which represents a state investment incompatible with the demands of the organ. These conditions, combined with a representation of the negative social work necrotomists, which situates the list of those activities graded dirty work, disgusting, degrading, produce additional suffering, requiring these workers, in addition to physical exertion own this activity, psychic maneuvers to avoid slipping on the grounds of mental illness. It was found that the relationship of necrotomists with the various risks of their activity is mediated by individual and collective defensive strategies, without which the experience of suffering and fear would be much felt. It is emphasized, too, that work daily with violent deaths is a potentially destabilizing for these professionals, which arouses the need for building emotional defenses and elaborations subjective, urging the production of possible ways of experiencing the world of work and recreate itself as subject. It was noted, finally, that if on one hand the necrotomistas perceive their work recognized by the direction of DMF, by experts, by themselves, and less frequently by the families of the victims, on the other, the indifference of the State, expressed in underinvestment in technical conditions and low wages, shows a depreciation of the category. / A presente dissertação tem como objetivo geral analisar a atividade de trabalho dos necrotomistas do Departamento de Medicina Legal (DML) de uma capital do Nordeste brasileiro. Tal objetivo se desdobra nos seguintes objetivos específicos: conhecer a organização e as condições de trabalho dos necrotomistas; compreender de que maneira a estigmatização interfere na vida desses profissionais; detectar os traços de cooperação e solidariedade que se manifestam em sua atividade de trabalho; lançar luz sobre os riscos presentes nessa atividade; conhecer as estratégias que desenvolvem para lidar com a morte no seu cotidiano de trabalho; evidenciar se eles se sentem reconhecidos ou não no seu trabalho. Participaram deste estudo os seis necrotomistas que atualmente compõem o quadro de profissionais do referido DML, sendo todos do sexo masculino, com idades variando entre 32 e 48 anos e tempo de serviço oscilando entre quatro e 23 anos. Do ponto de vista teórico, a Psicodinâmica do trabalho foi a principal abordagem utilizada, embora outras abordagens clínicas do trabalho tenham sido também convocadas. Quanto ao método, esta pesquisa se caracteriza por ser um estudo de campo, de natureza qualitativa, em que procurou-se combinar entrevistas semiestruturadas individuais e observações sistemáticas na sala de necrópsias. Para a análise dos dados, a perspectiva adotada foi a análise de conteúdo por recorte de temas. Constatou-se que a organização real do trabalho dos necrotomistas é marcada pela existência de algumas regras comuns, construídas no exercício da atividade. Destaca-se a precariedade das condições de trabalho, o que traduz um investimento estatal incompatível com as demandas desse órgão. Tais condições, associadas a uma representação social negativa do trabalho dos necrotomistas, que o situa no rol daquelas atividades tipificadas como trabalho sujo, repugnante, degradante, são produtoras de um sofrimento adicional, que exigem desses trabalhadores, para além dos esforços físicos próprios dessa atividade, manobras psíquicas para evitar resvalar no terreno do adoecimento psíquico. Identificou-se que a relação dos necrotomistas com os diversos riscos de sua atividade está mediada por estratégias defensivas individuais e coletivas, sem as quais a vivência do sofrimento e do medo se faria muito mais sentida. Sublinha-se, também, que trabalhar cotidianamente com mortes violentas constitui uma situação potencialmente desestabilizante para esses profissionais, o que desperta a necessidade de construção de defesas emocionais e de elaborações subjetivas, incitando a produção de formas possíveis de vivenciar o mundo do trabalho e de recriar-se enquanto sujeito. Constatou-se, por fim, que se por um lado os necrotomistas percebem seu trabalho reconhecido pela direção do DML, pelos peritos, por eles mesmos e, menos frequentemente pelos familiares das vítimas, por outro, o descaso do Estado, expresso em subinvestimentos em condições técnicas e em baixos salários, evidencia uma desvalorização da categoria.
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Rozvoj obchodních aktivit firmy ARTOSS realitní kancelář, s.r.o. / Development of Business Activities of Company ARTOSS realitní kancelář, s.r.o.Gottvald, Michael January 2018 (has links)
This graduation thesis focuses in development of business activities of company ARTOSS realitní kancelář, s.r.o. Thesis is developed in four main parts. The first part describes the given problematics and defines main and minor objectives. The second part is focused in theoretical resources, especially methods and procedures, main concepts and business activity tools. After theoretical base there is the third part of thesis, which analyzes current state of society and it's environment. The last part represents own suggestions of the company's business activity development.
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Prediction of Solar Activity from Solar Background Magnetic Field Variations in Cycles 21-23Shepherd, Simon J., Zharkov, S.I., Zharkova, Valentina V. January 2014 (has links)
yes / A comprehensive spectral analysis of both the solar background magnetic field (SBMF) in cycles 21-23 and the sunspot magnetic field in cycle 23 reported in our recent paper showed the presence of two principal components (PCs) of SBMF having opposite polarity, e. g., originating in the northern and southern hemispheres, respectively. Over a duration of one solar cycle, both waves are found to travel with an increasing phase shift toward the northern hemisphere in odd cycles 21 and 23 and to the southern hemisphere in even cycle 22. These waves were linked to solar dynamo waves assumed to form in different layers of the solar interior. In this paper, for the first time, the PCs of SBMF in cycles 21-23 are analyzed with the symbolic regression technique using Hamiltonian principles, allowing us to uncover the underlying mathematical laws governing these complex waves in the SBMF presented by PCs and to extrapolate these PCs to cycles 24-26. The PCs predicted for cycle 24 very closely fit (with an accuracy better than 98%) the PCs derived from the SBMF observations in this cycle. This approach also predicts a strong reduction of the SBMF in cycles 25 and 26 and, thus, a reduction of the resulting solar activity. This decrease is accompanied by an increasing phase shift between the two predicted PCs (magnetic waves) in cycle 25 leading to their full separation into the opposite hemispheres in cycle 26. The variations of the modulus summary of the two PCs in SBMF reveals a remarkable resemblance to the average number of sunspots in cycles 21-24 and to predictions of reduced sunspot numbers compared to cycle 24: 80% in cycle 25 and 40% in cycle 26.
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Le rapport au travail chez les jeunes non-diplômés / The work relationship for young non-graduatesBoancă-Deicu, Ioana 28 November 2013 (has links)
La thèse interroge les modalités d’organisation des dispositifs de formation alternée à l’insertion. Créés il y a une quarantaine d’années, dans un contexte de crise économique, ces dispositifs représentent aujourd’hui un passage nécessaire particulièrement pour les jeunes non-diplômés. En étudiant les logiques sous-jacentes des politiques publiques d’insertion, l’impact du mode de production « serviciel » sur l’activité des salariés et les pédagogies constitutives de ces formations, la thèse révèle les tensions existant entre les enjeux portés par différents acteurs, et leurs effets sur le processus d’apprentissage et d’insertion des jeunes. À partir de ces éléments, étayés au cours de la première partie, il s’agit de voir quelle place occupe l’activité du stagiaire déployée en entreprise. L’enquête de terrain permet, dans un premier temps, d’appréhender la diversité et la complexité des situations de service auxquelles se confrontent quotidiennement les stagiaires. Elle montre comment ils parviennent ou non à mobiliser, dans ces situations, les savoirs théoriques appropriés et les connaissances en acte forgées auparavant, à réguler leurs émotions, à investir les enseignements puisés dans leur histoire, à « retraiter » les valeurs portées par le milieu du travail, pour répondre aux exigences de la tâche et aux attendus du service à accomplir. Ensuite, l’enquête empirique se concentre plus spécifiquement sur les pratiques des formateurs d’encadrement des espaces réflexifs dédiés aux retours d’expériences. Pris en tenaille entre l’urgence, les critères de rentabilité économique, les formateurs n’entraînent pas véritablement les stagiaires à une analyse de l’expérience vécue. De nombreux apprentissages restent alors dans l’ombre faute d’être valorisés dans le processus d’insertion. / The thesis questions the methods of organizing the devices for alternating training for insertion. Created forty years ago, in a context of economic crisis, this devices represent today a necessary step, especially for the young un-graduated. By studying the underlying logic of public insertion policies, the impact of the type of production "serviciel" on the activity of the employees and the constitutive pedagogy of these formations, the thesis reveals the tensions between the issues brought by different stakeholders and their effects on the learning process and insertion of youth. Starting from these aspects, substantiated in the first part, we have to see what is the position of the trainee activity carried in the company within these formations. The field survey allows, firstly, comprehending the diversity and the complexity of these work situations to which the trainees are daily confronted. It shows how the manage to mobilize or not, in this situations, the appropriate theoretical knowledge and the knowledge previously forged, to control their emotions, to invest the teachings drawn from their own history to reprocess the values held by the work place, to meet the requirements of the task and the expectations of the service to be performed. Afterwards, the empirical survey focuses specifically on the practices of the trainers upon the reflective moments dedicated to feedback. Caught in a pincer between urgency, economic efficiency criteria, the trainers do not really involve the trainees in an analysis of the lived experience. Therefore, many lessons rest in the shadow, resting undervalued in the insertion process.
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