Объект исследования: эмоциональное выгорание педагогов высшей школы. Предмет исследования: факторы влияющие на профессиональное выгорание педагогов высшей школы. Магистерская диссертация состоит из введения, двух глав, заключения, списка литературы (62 источника) и приложений. Объем магистерской диссертации 82 страницы, на которых размещены 9 рисунков и 15 таблиц. Во введении раскрываются актуальность и проблемы исследования, ставятся цель, задачи исследования, определяются объект и предмет исследования, формулируются гипотеза, указываются методы, а также эмпирическая база, теоретическая и практическая значимость работы. Первая глава включает в себя обзор иностранной и отечественной литературы по темам: профессионального и эмоционального выгорания, стресса, в том числе, организационного, тревожности, факторов выгорания педагогов высшей школы. Выводы по первой главе представляют собой итоги по изучению теоретического материала. Вторая глава посвящена эмпирической части исследования. В ней представлено описание методик и методов проведенного исследования и результатов, полученных по всем использованным методикам. Методика «Диагностика эмоционального выгорания личности» (В. В. Бойко). Методика диагностика профессионального «выгорания» (К. Маслач, С. Джексон, в адаптации Н.Е. Водопьяновой). Тест на выявление уровня личностной и ситуативной тревожности (Ч. Спилбергер, Ю. Ханин). Методика «Шкала организационного стресса» (Мак-Лина в адаптации Н. Е. Водопьяновой). Также в главе представлены: описательная статистика, исследование нормальности распределения, сравнительный и корреляционный анализ результатов исследования. Выводы по главе 2 включают в себя основные результаты эмпирического исследования. В заключении в обобщенном виде изложены результаты теоретической и эмпирической частей работы, а также выводы по выдвинутой гипотезе. / Object of research: emotional burnout of higher school teachers. Subject of the study: factors influencing professional burnout of higher school teachers. The master's thesis consists of an introduction, two chapters, a conclusion, a list of references (62 sources) and appendices. The volume of the master's thesis is 82 pages, which contain 9 figures and 15 tables. The introduction reveals the relevance and problems of the research, sets the goal and objectives of the research, defines the object and subject of the research, formulates a hypothesis, specifies the methods and empirical base, theoretical and practical significance of the work. The first chapter includes a review of foreign and domestic literature on the following topics: professional and emotional burnout, stress, including organizational stress, anxiety, burnout factors for higher school teachers. The conclusions of the first chapter are the results of the study of the theoretical material. The second chapter is devoted to the empirical part of the study. It describes the methods and methods of the study and the results obtained by all the methods used. Methodology "Diagnostics of emotional burnout of the individual" (V. V. Boyko). Methods for diagnosing professional "burnout" (K. Maslach, S. Jackson, adapted by N. E. Vodopyanova). Test to identify the level of personal and situational anxiety (h. Spielberger, Yu. Khanin). The method "Scale of organizational stress" (McLean in the adaptation of N. E. Vodopyanova). The chapter also presents: descriptive statistics, the study of the normality of the distribution, comparative and correlation analysis of the results of the study. The conclusions of chapter 2 include the main results of the empirical study. In conclusion, the results of the theoretical and empirical parts of the work, as well as the conclusions on the proposed hypothesis, are summarized.

Text in Afrikaans / The aim of this study is to design a program that will prevent the manifestation of burnout. The focus is on mobilising the high profile adolescent with the necessary life skills in order to counter the development of burnout. The emphasis is thus on pro-active action rather than providing a therapeutical approach. Qualitative and quantitative time management strategies become the key to equip a person with the life skills to avoid burnout. Man is to a great extent the architect of his own burnout, but can with the implementation of certain strategies put into place the necessary skills to counter burnout. The study implements a qualitative research paradigm whereby the researcher acts as an ethnographer. The life stories of six high profile adolescents are ethnographically unlocked. The researcher's own auto-ethnographic story is also told. The life stories of the adolescents are told within the context of a survey of the literature on burnout. A discourse with the adolescents was maintained for more than a year in order to locate signs of burnout. If necessary, indications of burnout were countered. The results of the study have shown that the adolescents as well as the researcher have been equipped to reveal life better and to make a bold stand against the impact of burnout. / Psychology / D.Litt. et Phil.(Psychology)

The thesis explains the concept of crisis, crisis intervention and telephone crisis intervention, its procedures and techniques. It's focused on history of Helplines not only in Czech Republic but also in the world. It looks closely at the format and principles involved in Helpline call management. The thesis identifies requirements that are imposed on trained specialists and presents some of the institutions that organize training in telephone crisis intervention. Not only Czech but also international organizations focusing on telephone crisis interventions are introduced. A telephone counselors might be at risk for so-cold "burnout syndrome", therefore, the thesis includes chapters devoted to supervision practice and mental hygiene. Finally, the specific Helpline calls are listed.

Text in Afrikaans / The aim of this study is to design a program that will prevent the manifestation of burnout. The focus is on mobilising the high profile adolescent with the necessary life skills in order to counter the development of burnout. The emphasis is thus on pro-active action rather than providing a therapeutical approach. Qualitative and quantitative time management strategies become the key to equip a person with the life skills to avoid burnout. Man is to a great extent the architect of his own burnout, but can with the implementation of certain strategies put into place the necessary skills to counter burnout. The study implements a qualitative research paradigm whereby the researcher acts as an ethnographer. The life stories of six high profile adolescents are ethnographically unlocked. The researcher's own auto-ethnographic story is also told. The life stories of the adolescents are told within the context of a survey of the literature on burnout. A discourse with the adolescents was maintained for more than a year in order to locate signs of burnout. If necessary, indications of burnout were countered. The results of the study have shown that the adolescents as well as the researcher have been equipped to reveal life better and to make a bold stand against the impact of burnout. / Psychology / D.Litt. et Phil.(Psychology)

6 ABSTRACT Background The existence of risks of new work-related disorders and occupational diseases in the society is constantly increasing in relation to the fast and continuous development of working conditions, techniques used, materials and overall acceleration of the working pace. Aim of the study The aim of the study is to analyse new risks in the working environment and to evaluate early diagnostic possibilities of new occupational diseases including their prevention. The study also compares the current situation in this field in the Czech Republic and other European countries. Materials and methods The doctoral dissertation is a multiple manuscript thesis focusing on one common topic - new occupational diseases. The first publication studied the acknowledgement of low-back pain disease caused by overload as an occupational disease. Specialists from European countries were inquired via questionnaire focusing on diagnostic and evaluation criteria of this disease in their countries. Representatives from countries acknowledging low-back pain diseases caused by overload provided further evaluation criteria and number of cases. Correspondingly, the second publication studied the evaluation of burnout syndrome as an occupational disease. Representatives from countries acknowledging the burnout syndrome as...

This thesis deals with the health and quality of life of elementary school teachers. The aim of this thesis is to provide informations on selected aspects of the health and quality of life of teachers. The thesis is divided into theoretical part and research part. For the collection of data of research part was used the questionnaire method. The questionnaire verifies assumptions that have been drawn up on the basis of practical experience from the teacher's work. Some assumptions have been confirmed, others have not. At the end of the research, suggestions for a practice responding to the survey results are presented. The results of this thesis may serve as inspiration or initial evidence for deeper exploration of the phenomena of teaching practice. keywords: teacher, health, quality of life, drinking regime, school noise, teacher stress, teacher illness, teacher position in society, burnout syndrome, communication with parents

The aim of this work is to describe hagiotherapy as a suitable psychoterapic method for work with psychological difficulties of workers in helping professions. The first chapter is dedicated to the hagiotherapy description, its development, selected philosophical solutions, its procedure and targeted groups in which the hagiotherapy is applied. The second chapter is dedicated to psychical difficulties of workers in helping professions and is focused on the following phenomena: helper syndrome, power in helping professions, burnout syndrome. The third chapter reveals the authorś assumptions, the reasons why she considers the hagiotherapy a suitable supporting means for workers in helping professions. In the fourth chapter an illustrative investigation is presented which is supposed to answer the question: What impact did the hagiotherapy have in the life of worker in helping professions? This question was answered by the participants of the illustrative investigation, who are workers in helping professions and completed hagiotherapy trainings. For the analysis of their answers in the illustrative investigation the elements of grounded theory were used.

in english The Master's thesis deals with burnout syndrome which is a frequently discussed topic in helping professions. Specifically, the syndrome is being inspected in workers of facilities for children requiring immediate help. In the theoretical part, the interpretation of the term burnout syndrome, its symptoms and preventive measures are defined. The practical part conducts a survey (with use of questionnaire)of situation in which the workers of facilities for children requiring immediate help in connection with the burnout syndrome are. Likewise, some leading workers of these facilities are given the floor in form of interviews to clarify which preventive measures they choose in order to avoid the burnout syndrome in their workers.

Text in Afrikaans / The purpose of this research study is to determine how Police Social Workers experience the supportive function in supervision, and how they can be empowered through the strenghts perspective. The respondents were fifteen (15) Police Social Workers in the Western Cape. The findings of the empirical study proved that Police Social Workers also experience the profession to be stressful in nature. The respondents do have inherent strenghts, that can be utilised optimally during supervision, to enhance service delivery to their different client systems. It is recommended that all SAPS social workers be exposed to supervision / consultation, as a stress management mechanism. SAPS supervisors must be empowered, eg. Inservice training, to develop an effective supervion programme. / Die doel van die navorsing is om vas te stel hoe Polisie Maatskaplike Werkers die ondersteuningsfunksie in supervisie ervaar, en hoe hulle bemagtig kan word deur die sterkteperspektief. Die respondente was vyftien (15) maatskaplike werkers indiens van die SAPD in die Wes Kaap. Die empiriese studie het getoon dat Polisie Maatskaplike Werkers ook die professie as stresvol ervaar. Die respondente beskik almal oor inherente sterkpunte en vaardighede, wat optimaal benut kan word tydens supervisie om sodoende 'n effektiewe diens aan hul onderskeie klientsisteme te lewer. Daar word aanbeveel dat alle SAPD maatskaplike werkers aan supervisie / konsultasie blootgestel word, en dat supervisie / konsultasie as 'n streshanteringsmeganisme benut moet word. SAPD supervisors moet ook bemagtig word, deur byvoorbeeld indiensopleiding, om 'n effektiewe supervisie program te ontwikel. / Social work / M.Diac. (Social Work)

Text in Afrikaans / The purpose of this research study is to determine how Police Social Workers experience the supportive function in supervision, and how they can be empowered through the strenghts perspective. The respondents were fifteen (15) Police Social Workers in the Western Cape. The findings of the empirical study proved that Police Social Workers also experience the profession to be stressful in nature. The respondents do have inherent strenghts, that can be utilised optimally during supervision, to enhance service delivery to their different client systems. It is recommended that all SAPS social workers be exposed to supervision / consultation, as a stress management mechanism. SAPS supervisors must be empowered, eg. Inservice training, to develop an effective supervion programme. / Die doel van die navorsing is om vas te stel hoe Polisie Maatskaplike Werkers die ondersteuningsfunksie in supervisie ervaar, en hoe hulle bemagtig kan word deur die sterkteperspektief. Die respondente was vyftien (15) maatskaplike werkers indiens van die SAPD in die Wes Kaap. Die empiriese studie het getoon dat Polisie Maatskaplike Werkers ook die professie as stresvol ervaar. Die respondente beskik almal oor inherente sterkpunte en vaardighede, wat optimaal benut kan word tydens supervisie om sodoende 'n effektiewe diens aan hul onderskeie klientsisteme te lewer. Daar word aanbeveel dat alle SAPD maatskaplike werkers aan supervisie / konsultasie blootgestel word, en dat supervisie / konsultasie as 'n streshanteringsmeganisme benut moet word. SAPD supervisors moet ook bemagtig word, deur byvoorbeeld indiensopleiding, om 'n effektiewe supervisie program te ontwikel. / Social work / M.Diac. (Social Work)