Submitted by Nadir Basilio (nadirsb@uninove.br) on 2017-09-13T16:51:33Z No. of bitstreams: 1 Elisabete Felix Farias.pdf: 1826027 bytes, checksum: a1fd55d13a48fcca2a341814932d233d (MD5) / Made available in DSpace on 2017-09-13T16:51:33Z (GMT). No. of bitstreams: 1 Elisabete Felix Farias.pdf: 1826027 bytes, checksum: a1fd55d13a48fcca2a341814932d233d (MD5) Previous issue date: 2017-02-06 / The illness and its relation to the lack of attendance or presence at work has been the focus of several studies, representing a reality that generates high costs for both public and private institutions, and especially for the worker. The objective of this study was to evaluate the correlation between quality of life in the work of managers of a federal judicial institution, presenteeism and Burnout Syndrome, work - related disorder related to absenteeism, early retirements and low productivity. This is a descriptive-exploratory case study, cross-sectional, under a quantitative evaluation, adopting multivariate statistics for data analysis. The following instruments were used: a questionnaire containing data on the sociodemographic profile and the professional profile; The QVP-35 questionnaire, to evaluate the quality of life at work; The MBI-GS inventory, to determine the occurrence of Burnout Syndrome; The SPS-6 scale, for the analysis of presenteeism. The data presented by 47 department managers of a Federal Judicial Institution, based in the city of São Paulo, were analyzed by means of Analysis of Variance (ANOVA), seeking to correlate the component dimensions of each of the questionnaires applied. It was observed that, in relation to the sociodemographic and professional profiles of the respondents, the relevant variable in relation to the presence or absence of Burnout Syndrome was schooling. Similarly, of the analyzed dimensions of QVP-35 versus Burnout Syndrome, the main associations were found with the variable "Work Related Discomfort". Among the significant correlations obtained between Burnout Syndrome and presenteeism, Emotional Exhaustion was evidenced as a preponderant element. The contributions of the research allowed providing important subsidies for the Administration of the Court, aiming at facing the problems identified and the formulation of quality of life policies at work with a preventive bias of health problems in the institutional scope. From the academic point of view, the research made it possible to advance in the consolidation of the approach to quality of life at work, presenteeism and Burnout Syndrome and to establish indications for new studies. / O adoecimento e sua relação com a falta de assiduidade ou presença no trabalho tem sido foco de diversos estudos, representando uma realidade que gera altos custos para as instituições tanto públicas quanto privadas e, principalmente, para o trabalhador. Diante disso, este estudo teve por objetivo avaliar a correlação entre qualidade de vida no trabalho de gestores de uma instituição judiciária federal, presenteísmo e Síndrome de Burnout, transtorno gerado em situação de trabalho e relacionado ao absenteísmo, aposentadorias precoces e baixa produtividade. Trata-se de um estudo de caso de caráter descritivo-exploratório, de corte transversal, sob uma avaliação quantitativa, adotando-se a estatística multivariada para análise dos dados. Foram utilizados os seguintes instrumentos: questionário contendo dados do perfil sociodemográfico e do perfil profissional; o questionário QVP-35, para avaliação da qualidade de vida no trabalho; o inventário MBI-GS, para determinar a ocorrência da Síndrome de Burnout; a escala SPS-6, para análise do presenteísmo. Procedeu-se ao exame dos dados apresentados por 47 gestores de departamentos de uma Instituição Judiciária Federal, sediada na cidade de São Paulo, por meio de Análise de variância (ANOVA), buscando correlacionar as dimensões componentes de cada um dos questionários aplicados. Observou-se que, em relação aos perfis sociodemográfico e profissional dos respondentes, a variável relevante em relação à presença ou não de Síndrome de Burnout foi a escolaridade. De modo similar, das dimensões analisadas do QVP-35 frente à Síndrome de Burnout, as principais associações foram encontradas com a variável “Desconforto Relacionado ao Trabalho”. Dentre as correlações significativas obtidas entre a Síndrome de Burnout e o presenteísmo, evidenciou-se a Exaustão Emocional como elemento preponderante. Os aportes da pesquisa permitiram fornecer subsídios importantes para a Administração do Tribunal, visando ao enfrentamento dos problemas constatados e à formulação de políticas de qualidade de vida no trabalho com viés preventivo dos agravos à saúde no âmbito institucional. Do ponto de vista acadêmico, a pesquisa possibilitou tanto avançar na consolidação da abordagem da qualidade de vida no trabalho, presenteísmo e Síndrome de Burnout quanto estabelecer indicações para novos estudos.

Introduction: Burnout syndrome is a topical issue in the world and in the Czech Republic, not only in the healt sector. The diploma thesis is focused on finding the conection between burnout syndrome and sexuality of general nurses in emergency care. I chose the topic for my diploma thesis because it is close to me and I work in emergency care myself. In addition, the topic is not very well explored, and the research data will contribute to an international study examining the imapct od burnout syndrome on human health. This study in the Czech Republic is under the guidance of PhDr. Šárky Dynákové, Ph.D. and doc. PhDr. Jana Kožnara, CSc. Methodology: Data collection for research was conducted using two anonymous questionnaires. The first questionnaire focused on burnout syndrome using the Czech version of the Shirom-Melamed scale (Shirom, Melamed, 2006 In Ptáček, 2013). The second questionnaire examined the sexual function of a woman according to Mellan in Kratochvíl, S. (1999). The research sample consisted of general nurses working in emergency care at a teaching hospital. Results: The impact of burnout syndrome has been demonstrated by research in sexual desire (H1), self-assessment as a sexual partner (H2), and mood before sexual intercourse (H4). The results show that the area that achieved...

The diploma thesis focuses on the concept of social work in the social and legal protection of children and social workers perception of the prestige this profession. The diploma thesis defines terms such as self-worth, self-realization, motivation and prestige, while the emphasis is mainly on meeting expectations that were formed before studying at university, or higher professional school. The work also focuses on the professional and systemic limits that social workers at OSPOD encounter, but also on the assumptions that are an integral part of the professional performance of social work at OSPOD. The empirical part of the thesis is focused on qualitative research, where semi-structured interviews were used and the respondents were selected on the basis of the reference selection. This thesis also looks into the problem and identification of critical areas, which are connected with the performance of social work on OSPOD, mainly in the context of perception of prestige of this profession.

(in English): The diploma thesis is about burnout syndrome and the influence of supervision on workers of Low-threshold facilities for children and the youth. It is divided into theoretical and empirical part. The theoretical part is about burnout syndrome, supervision, low-threshold facilities for children and the youth and workers of these facilities. The empirical part contains the aim of the paper and the research design, interpretation of the results of the research and discussion and limits of the research. The aim of the research of the diploma thesis is to focus on low- threshold facilities for children and the youth workers, their activity in these facilities, the level of exposition to the burnout syndrome and their perception of supervision. The quantitative research was carried out in the form of an online questionnaire, which was sent by email to low- threshold facilities for children and youth's workers in Prague.

Introduktion: Stress och utmattning är ett stort folkhälsoproblem inom hälso- och sjukvårdsyrken generellt och särskilt drabbade är de inom sjuksköterskeyrket. Detta problem har ökat markant de senaste åren och lett till långtidssjukskrivningar. Stress och arbetsbelastningen anses enligt forskning orsaka utmattningssyndrom. Sjuksköterskor anses vara mer utsatta för att insjukna i utmattningssyndrom än individer inom andra yrken. Trots denna arbetsbelastning, har sjuksköterskor utvecklat motståndskraft för att minska utmattning och höga stressnivåer. Att använda olika strategier och skyddsfaktorer kan gynna sjuksköterskornas hälsa och välbefinnande. Syfte: Syfte med denna litteraturstudie är att beskriva skyddsfaktorer för att hindra utmattningssyndrom relaterat till sjuksköterskornas arbetsmiljö. Metod: Litteraturstudien baseras på 11 vetenskapliga artiklar, sökningar i databasen PubMed och CINAHL som resulterar i 11 artiklar. Dessa artiklar har validerats med hjälp av checklistan CASP och uppfyller inklusions- och exklusionskriterier samt matchar forskningsfrågorna. Denna studie analyseras med tematisk innehållsanalys som är metod som identifierar, analyserar och rapporterar teman inom data. Resultat: I resultat framkommer tre olika teman med sex olika underteman som var:Hantering av stressig arbetsmiljö: arbetskrav/arbetsmiljö, balans i hälsostatus. Motståndskraft: rutiner i arbetslivet, återhämtning.Bemästra stress: samhörighet, tillfredställelse. Samtliga vetenskapliga artiklar rapporterade utmattningssyndrom relaterad till arbetsmiljö och motståndskraft hos sjuksköterskor. Utmattningssyndrom refereras till stress på arbetsplatsen där arbetsbelastning blir för hög och personlig prestation minskar. Motståndskraft är svar på denna utmattning där sjuksköterska hittar olika strategier för att bemästra dessa stressiga arbetssituationer. Slutsats: Flera olika faktorer bidrar till utmattningssyndrom på grund av ohälsosam arbetsmiljö. Studien har påvisat vikten av att använda motståndskraft för att minska utmattning bland sjuksköterskor. / Introduction: Stress and fatigue are today's major problems in the healthcare profession. This problem has increased markedly in recent years and is mainly due to long-term sick leave. According to research, stress and workload are considered to cause fatigue syndrome. Nurses are considered to be more likely to develop fatigue syndrome than individuals in other professions. Despite this workload, nurses have developed resilience to reduce burnout and high stress levels. Using different strategies and protective factors can benefit nurses health and well-being. Aim: Aim of this literature study is to describe risk and protective factors related to the work environment of the nurses. Methods: A literature review based on 11 scientifis atricles, searches in the PubMed and CINAHL database that resulted in 11 articles. These articles were validated using the PRIS checklist and met inclusion and exclusion criteria and matched the research questions. This study is analyzed with thematic content analysis wich is method that identifies, analyzes and reports themes within data. Results: Results reveal three different themes with six different sub-themes which included: Management of stressful work envirovment: work requirement/work environment, balans in health status. Resistance: routines in work life, recovery. Master stress: togetherness, satisfaction. All scientific papers reported burnout syndrome related to work environment and resilience in nurses Burnout syndrome refers to stress in the workplace where workload becomes too high and personal performance decreases. Resilience is response to this exhaustion where nurse finds different strategies to master these stressful work situations. Conclusion: Several different factors contribute to fatigue syndrome due to unhealthy work environment. The study has demonstrated the importance of using resilience to reduce burnout among nurses.

El objetivo de esta investigación es analizar la relación entre el síndrome de burnout y la autoeficacia general en una muestra de profesionales de salud en el ámbito deportivo. El método utilizado fue un estudio transversal del tipo descriptivo correlacional. La muestra estuvo constituida por un total de 50 profesionales de salud tales como psicólogos, nutricionistas y fisioterapeutas (28 hombres y 22 mujeres). Se utilizaron el Inventario de Burnout de Maslach y la Escala de Autoeficacia General de Baessler y Schwarzer. Para el análisis descriptivo se utilizaron medidas de tendencia central. Se empleó la prueba Rho de Spearman para el análisis de correlaciones entre la autoeficacia y las dimensiones del síndrome de burnout y para el análisis inferencial se utilizaron la U de Mann Whitney y Kruskal-Wallis. Los resultados indicaron una correlación negativa y estadísticamente significativa de la autoeficacia con la dimensión despersonalización; (Rho=-.464), mientras que se mantuvo una correlación positiva con la dimensión realización personal (Rho=.384). Además, se demostró que existían diferencias estadísticamente significativas entre la cantidad de horas de trabajo y las dimensiones cansancio emocional y realización personal. Finalmente, se evidenció que no existen diferencias estadísticamente significativas entre la variable sexo y las dimensiones de burnout. / The objective of this research is to analyze the relationship between burnout syndrome and general self-efficacy in a sample of health professionals in the sports field. The method used was a cross-sectional study of the descriptive correlational type. The sample consisted of a total of 50 health professionals such as psychologists, nutritionists, and physical therapists (28 men and 22 women). The Maslach Burnout Inventory and the Baessler and Schwarzer General Self-Efficacy Scale were used. For the descriptive analysis, measures of central tendency were used. Spearman's Rho test was used for the analysis of correlations between self-efficacy and the dimensions of burnout syndrome, and the Mann Whitney and Kruskal-Wallis U were used for inferential analysis. The results indicated a statistically significant negative correlation of self-efficacy with the depersonalization dimension (Rho=-.464); while a positive correlation was maintained with the personal fulfillment dimension (Rho=.384). In addition, it was shown that there were statistically significant differences between the number of working hours and the dimensions of emotional exhaustion and personal fulfillment. Finally, it was evidenced that there are no statistically significant differences between the sex variable and the burnout dimensions. / Tesis

Psykisk ohälsa är ett problem som ständigt ökar i samhället. Begreppet psykisk ohälsa innefattar en mängd olika psykiska och psykiatriska problem, däribland utmattningssyndromet, vilket är denna studies fokus. Syftet med studien var att undersöka de egna upplevelserna hos personer som själva drabbats av utmattningssyndrom gällande; insjuknandet, symtom, riskfaktorer och konsekvenser till följd av syndromet, samt friskfaktorer. Studien innefattar sex kvalitativa intervjuer med personer som har varit drabbade av utmattningssyndrom, samt kvalitativ data från en enkät som sedan tidigare var utformad tillsammans med en kvantitativ pilotstudie. Resultatet visar att personerna upplevde att vardagen förändrades avsevärt till följd av syndromet, och att en kognitiv och fysisk trötthet upplevdes av samtliga. Resultatet påvisar även att många av intervjupersonerna och enkätdeltagarna upplevde att självuppfattningen förändrades under tiden som sjuk och att bilden över hur en vill vara krockade med den faktiska bilden. Det framkom även att vissa risk- och friskfaktorer bara upplevdes av enskilda eller ett fåtal deltagare, vilket tyder på att syndromet uppkomst och hur det artar sig är en komplex process med en individuell prägel på samtliga aspekter. / Mental illness is a problem that is constantly increasing in society, and burnout syndrome is a relevant part of the mental illness that the society is struggling with. Burnout syndrome is the type of mental illness that this study is focused on. The purpose of this study was to examine people's experience regarding the sickening and diagnostic of burnout syndrome, factors that affect the syndrome negatively and positively but also social and personal consequences that can occur. This study presents six qualitative interviews with people who have been sick with burnout syndrome, together with qualitative survey data that was collected previously. The result of the study shows that the subjects experienced a drastic change of everyday life because of the burnout syndrome. A cognitive and physical fatigue was experienced by all studied subjects. The result also shows that both the interview and survey subjects reported negative changes in the self-perception that affected their mental picture of themselves. The result does also report some affecting factors that are both positive and negative, and a big part of these factors differ between the subjects. This suggests that the burnout syndrome is a complex process that is highly affected by personal and individual factors.

Previous research suggests that healthcare managers can experience stress ofconscience, which has a relationship with burnout syndrome. The aim of this studywas to examine the perceived degree of stress of conscience of first-line managersand middle managers within the healthcare in Dalarna and if the degree of stress ofconscience were reduced the further away from the core business the manager isworking. A cross-sectional survey was conducted with comparative andcorrelation-design to enable an independent t-test and to compare the mean valuefor first- and middle managers. The results showed that first-line managers rated amean value of 57 points for stress of conscience and demands and expectation ofothers caused the most troubled conscience. The results for middle managersshowed a mean value of 35,7 points for stress of conscience and the cause fortroubled conscience was others' expectations. The perceived degree of stress ofconscience was higher for first-line managers than for middle managers but notsignificant and therefore is the closeness to the core business not a sufficient factorto draw any conclusions. / Forskning indikerar på att chefer inom vård och omsorg kan upplevasamvetsstress, vilket har ett samband med utmattningssyndrom. Syftet med studienvar att undersöka den upplevda graden av samvetsstress hos första och andralinjens chefer inom vård och omsorg i Dalarnas län samt om graden avsamvetsstress minskar desto längre bort från den operativa verksamheten chefenarbetar. En tvärsnittsstudie genomfördes med enkätutskick, där designen var enkombination mellan komparativ design och korrelationsdesign för att möjliggöraett independent t-test och jämföra medelvärdet av samvetsstress hos första ochandra linjens chefer. Resultatet av denna studie visar medelvärde 57 poäng församvetsstress hos första linjens chefer där krav och andras förväntningar orsakadehögst grad av dåligt samvete. Resultatet för andra linjens chefer visar medelvärdet35,7 poäng för samvetsstress där orsaken till dåligt samvete främst var andrasförväntningar. Graden av samvetsstress är högre hos första linjens chefer än andralinjens chefer men skillnaden är inte signifikant och därmed utgör inte denoperativa närheten tillräcklig påverkan på graden av samvetsstress hos chefer inomvård och omsorg i Dalarnas län för att dra en slutsats.

Shirom y Melamed (2006) proponen una forma de medir el burnout basados en la teoría de conservación de los recursos (COR). El objetivo fue determinar las propiedades psicométricas de la escala Shirom - Melamed Burnout Measure (SMBM). La muestra se obtuvo mediante el muestreo no probabilístico, de tipo intencional por conveniencia, compuesta por 289 policías peruanos en servicio de ambos sexos entre los 20 a 61 años. Se realizó el análisis factorial exploratorio que confirmó la estructura original de tres factores (30.90%, 16.60% y 13.30% de varianza explicada) y cargas factoriales superiores a .30. Asimismo, se encontró una adecuada consistencia interna para las tres dimensiones. El factor fatiga física (ω = .88) y agotamiento emocional (ω = .82) obtuvieron alta consistencia interna mientras que el factor cansancio cognitivo (ω ≥ .65) obtuvo un puntaje aceptable. El SMBM cuenta con las propiedades psicométricas necesarias para considerarla una medida válida y confiable al usarla como instrumento de medición del burnout en futuras investigaciones. / Shirom & Melamed (2006) propose a way to gauge the burnout based on the Resource Conservation Theory (COR). The research objective is to establish “Shirom-Melamed Burnout Measure (SMBM)” psychometric properties. The sample size was composed by 289 both sexes peruvian policemen between 20 and 61 years old. The exploratory factor analysis was made confirming the three factors original structure, getting as a result factor loads higher than 30 (30.90%, 16.60% y 13.30%). Besides, Internal Consistency Coefficients calculated were acceptable for all three dimensions. Physical fatigue factor (ω =.88) and emotional exhaustion (ω =.82) got high internal consistency, while cognitive fatigue factor (ω ≥.65) got just an acceptable score. SMBM has the necessary psychometric properties to be considered valid and reliable as a Burnout measuring instrument on future investigations. / Tesis

(in English): The diploma thesis deals with the burnout syndrome in social workers who work with people with a mental illness. The theoretical part presents knowledge about burnout syndrome, its symptoms, risk factors, treatment, general prevention, and supervision as a specific prevention of burnout syndrome. It also discusses the burnout syndrome in social workers and the stressors of working with people with a mental illness. The practical part is focused on quantitative research, in which the respondents use the Shirom-Melamed burnout measure to determine the incidence of burnout and the necessary data on the respondents using supplementary questions. The practical part also contains an additional qualitative part of the research. The main goal of this work is to determine whether the burnout syndrome occurs in this group of social workers to a greater extent than in people who work in other fields. The sub- objectives are to show whether there is a statistically significant correlation between burnout syndrome and age, gender, absence of supervision, number of clients, satisfaction in the workforce and length of stay in the current employment of respondents. The qualitative part of the research aims to identify the biggest source of stress in the employment of social workers.