Made available in DSpace on 2016-07-18T17:54:09Z (GMT). No. of bitstreams: 1 Dissertacao.pdf: 663816 bytes, checksum: 023a3fc077d6165efce5892fa164737d (MD5) Previous issue date: 2008-12-10 / The occupational stress that if chronify and leads the teacher getting sick and getting the Burnout Syndrome is growing alarmingly among academics. With this study, we investigated the phenomenon of wear to physical and psychic teacher s face as their workplace, which has been stressful, drawing attention to various problems caused to the teacher and the institution. The objectives of this study were to characterize and identify causes and problems caused by the stress leading to the SB. Dentro de uma abordagem de pesquisa quantitativa e qualitativa, foi realizado um estudo de caso. For the lifting of the data were used for Inventory Symptoms of Stress for Adults (ISSA) and a semi-structured questionnaire, used by 45 teachers from an IES in the town of Dracena, State of São Paulo. The data were analyzed, categorized and presented in order to determine the main sources of Burnout syndrome that focuses on teachers, but also the physical and psychological effects on teachers from this condition. For this study it can be said that the working environment of teachers, is causing wear to physical and psychic in high degree, caused by changes in the world capitalist who treat the school as a business, excessive charges and those fleeing the role of educator beyond difficulties in interpersonal relationships in their daily activities with students and administrators. All these factors are causing stress and consequently the Burnout Syndrome. It is also possible to say about necessity for an articulated work between the management team and faculty to prevent and reduce this syndrome in the university environment / O estresse ocupacional que se cronifica e leva o professor a adoecer e contrair a Síndrome de Burnout vem crescendo assustadoramente entre os professores universitários. No presente estudo, foi investigado o fenômeno do desgaste físico e psíquico na forma do professor enfrentar o ambiente de trabalho, o que tem sido estressante, chamando a atenção para diversos problemas causados ao professor e à instituição. Os objetivos deste estudo foram caracterizar e identificar causas e problemas provocados pelo estresse levando à SB. Dentro de uma abordagem de pesquisa quantitativa e qualitativa, foi realizado um estudo de caso. Para o levantamento dos dados foram utilizados o Inventário de Sintomas de Stress para Adultos (ISSL) e um questionário semi-estruturado, aplicados em 45 professores de uma IES na cidade de Dracena, Estado de São Paulo. Os dados foram analisados, categorizados e apresentados com a finalidade de determinar as principais fontes da Síndrome de Burnout que incidem em professores, como também os efeitos físicos e psíquicos nos professores decorrentes dessa patologia. Por esse estudo é possível afirmar que o ambiente de trabalho dos professores, vem provocando desgaste físico e psíquico em alto grau, causado pelas mudanças do mundo capitalista que constitui a escola como empresa, cobranças excessivas e aquelas que fogem do papel do educador além das dificuldades nas relações interpessoais em suas atividades diárias com alunos e gestores. Todos esses fatores vêm provocando o estresse e consequentemente a Síndrome de Burnout. Também é possível afirmar a necessidade de um trabalho articulado entre a equipe gestora e o corpo docente para prevenirem e reduzirem essa Síndrome no ambiente universitário.

(v AJ) Introduction to Issue: The examined issue of the thesis is the influence of burnout and its development on the sexuality of women in health care in emergency care. Since there are a few nurses working in hospital facilities, I think they are in great danger of burnout. Therefore, it is necessary to investigate this issue and discover possible solutions to avoid burnout. The objective of the thesis is to find out whether burnout syndrome and its development influence the sexuality of non-medical health workers. Methodology: The research was conducted by means of a quantitative method using the online questionnaire on the website Ošetřovatelství.info. The data were collected using two questionnaires, the first focused on burnout (the Czech version of the Shirom and Melamed scale) and the second, which investigated the sexual function of the respondents (KRATOCHVÍL, Stanislav. Treatment of Sexual Dysfunctions). All nurses and female paramedics working in intensive care were included in the research sample. Results: The results were processed in Microsoft Excel and the resulting averages in each region were compared with one another. The total research sample is 110 nurses and female medical rescuers. The actual data confirm the effect of burnout on the sexuality of women working in intensive...

The diploma thesis is focused on the matter of continuing education of social department workers in municipalities in former Česká Lípa district. Specifically, it looks at what the educational needs in this area, workers have. The theoretical part is focused on the terminology. Firstly, it devotes to the characteristic of the former Česká Lípa district from the perspective of social work performed by the workers of municipalities. It also discusses the continuing education of workers and training needs analysis. This part also describes the burnout syndrome that is related to a supervision which is also a part of this thesis. The practical part is focused on the social workers' needs of continuing education. The aim of the diploma thesis is to find out which of the skills and knowledge for workers are the most needed. In the research, there was used the methodology of quantitative analysis via halfstructured questionnaires and the following structured interviews in order to gain the necessary qualitative data. The partial goals are to find out if the willingness of workers to participate on continuing education has impact on the burnout syndrome, or how burnout syndrome is related to participation in the supervision.

The theoretical part deals with key issues of burnout - a definition, phase of syndrome, diagnostic classification, prevention, and mainly deals with the description of the methods by which the level of burnout is detected. Now probably the most common diagnostic tools are the MBI (Maslach Burnout Inventory) and its derivatives (eg. MBI-General Survey), but there are many other methods, such as developed by Israeli and European psychologists (BoTeLis, OLBI, CBI, MBS, etc.). The goal is to assemble a relatively complete overview of these diagnostic tools.In the empirical part, is to verify the psychometric properties of Czech version of the selected methods on a set of population, describe and analyze their characteristics.

The diploma thesis deals with the school burnout as a new phenomenon. The thesis gives an overview of associated field problems, different causes and factors important to its development. The first chapter of the work includes a brief description of a developmental period of adolescence, which is a critical stage to the development of school burnout. The thesis further speaks about the role of education in adolescence; in this context it mentions the role of classmates, school class and school, teachers and parents. The thesis also speaks in details about stressors in school environment and overall stress. A next part of the work is devoted to the basic concept of burnout syndrome from which school burnout is derived. It gives several definitions and different conceptions of burnout syndrome, describes causes, personal characteristics leading toward burnout and its course. The empirical part the diploma thesis displays a process of an adaptation of School Burnout Inventory, which was translated and extended. It introduces elementary psychometric characteristics of the new questionnaire. This questionnaire was tested on a research sample of 323 high school students of five high schools in Prague, including two comprehensive secondary schools. Findings indicate interesting relations of school...

The Abstract This thesis deals with the problematic of burn out syndrom. In the theoretical part it deals with the prevention from the side of the employer and the support of the Ministry of Health. It compares psychosocial support provided by the divisions of Integrated rescue system. In addition it describes the actual situation in providing of the long term intensive care with the focus on the roots of origins of the burn out syndrom in those departments. In the practical parts were describes 4 Prague hospitals (ÚVN, FN Motol, RK Malvazinky, ETOILE CZ, a. s.) and their areas of prevention, through the qualitative methodology of data collection. Through the analysis quantitative metodology, it was found out, that majority of the respondents would appreciate creation of anonymous phone line within the frame of psychosocial support. The respondents also claim that it would be good, if the employers would be given by the law the obligation to provide the psychosocial support. From the research it appears, that the employers, eventhough they are aware of the risk of the burn out syndrom appearance in the departments of intensive care, they do not measure the appearance of this phenomen with the tools meant for it. Based on comparison of both research methods was proven, that 63 % of the respondents are...

PAZDEROVÁ, H. Analysis of social workers education in non-state non-profit organisations. Prague: Faculty of Art, Charles University, 2016, p. 67. Diploma work. The thesis describes the possibilities in profesional development of social workers in drop-in centres for youth and children in Czech Republic considering the increase of quality standards in providing social services. In theoretical part of the thesis there is a focus on social work specifications as a profession in context of czech social politics especially in non-state non-profit sector which offers space for organizations providing quality social services. Then we deal with the possibilities of social workers professional development via various forms of supervision or other education. Exploratory inquiry aims to concrete possibilities of professional development from the point of view of social workers in drop-in centres for youth and children in Czech Republic regarding to valid Standards of quality in providing social services regulation. The methods of document analysis and online survey are used in the thesis.

The thesis deals with the issue of mental hygiene as a burnout prevention of counselling staff working in counselling for family, marriage and human relations. It is focused on psychologists and social workers. The first part deals with the issues related to the counselling and requirements for counselling staff, as well as the specifics and risks associated with the profession, and the clientele that comes to counselling. Furthermore, the thesis deals with the issues of burnout syndrome and mental hygiene related to the profession of counselling staff. The second part of the diploma thesis is processed in the form of empirical explorative research which aim was to map the issue of mental hygiene as a prevention of burnout syndrome among counselling staff, specifically psychologists and social workers working in the counselling for the family, marriage and human relations. It was found out that the counseling staff perceive as the most burdensome administrative and organizational components of their work and unmotivated or difficult clients. On the contrary they are most enriched with the diversity and variety of client stories, meeting with clients and feeling of their meaningfulness. Regarding mental hygiene strategies and techniques that counseling staff use the most, in the foreground figure...

Submitted by JOSIANE SANTOS DE OLIVEIRA (josianeso) on 2017-11-16T12:55:21Z No. of bitstreams: 1 Leonardo Lopes Fontes_.pdf: 664121 bytes, checksum: 77126538096938adc686cf80dbf8ebf5 (MD5) / Made available in DSpace on 2017-11-16T12:55:21Z (GMT). No. of bitstreams: 1 Leonardo Lopes Fontes_.pdf: 664121 bytes, checksum: 77126538096938adc686cf80dbf8ebf5 (MD5) Previous issue date: 2017-08-28 / Nenhuma / Este estudo foi realizado com 71 trabalhadores de instituições bancárias da região sul do país, que atuem em atividades externas às agências. Apresenta como principal objetivo avaliar os graus de Síndrome de burnout em bancos da Região Sul do Brasil a partir da aplicação da escala Maslach Burnout Inventory – General Survey (MBI-GS). A pesquisa teve abordagem quantitativa, e natureza de pesquisa pelos tipos pesquisa descritiva e tendo como estratégia a pesquisa de campo. A coleta de dados deu-se através de Survey e de aplicação da escala MBI. Como resultado, identificou-se a presença de níveis moderados de burnout no setor bancário, conforme os critérios estabelecidos por McLaurine (2008), haja vista que seriam indicativos de burnout altos índices de Exaustão Emocional e Despersonalização e moderados índices de Envolvimento Pessoal no Trabalho. No referencial teórico, a Exaustão Emocional seria a primeira dimensão a surgir como indicativo da patologia, apresentando pontuação mais elevada quando comparada as outras dimensões. De acordo com as médias de Exaustão Emocional, obteve-se resultados que variam de 1,37 até 3,24. No caso deste estudo, verificou-se que a Exaustão, apresentou resultado médio de 2,38, indicando que o sentimento de exaustão é frequente nos indivíduos que fizeram parte deste estudo. Quando analisados os níveis de cinismo, os níveis encontrados nesta pesquisa vão de 1 até 1,61, encontrando aqui média em 1,15, caracterizando-se como moderado nível de cinismo. A dimensão Eficácia no Trabalho apresenta suas médias invertidas pelo aspecto positivo dos questionamentos, com resultados entre 4,13 e 5,24, teve média de 4,83, apresentando moderado nível de eficácia no trabalho. Os dados desse estudo apontaram para um desvio padrão considerado elevado, o que demonstra que pode haver uma variação muito grande entre níveis bastante baixos e altos de burnout entre os indivíduos pesquisados. A média de burnout foi de 1,62, caracterizando como moderado o índice de burnout. Em relação ao gênero, observou-se uma correlação significativa com os componentes do burnout, apontando que as mulheres têm uma percepção de exaustão, em média, ligeiramente superior aos homens. Da mesma forma, também se verifica uma tendência para os homens apresentarem níveis médios de Eficácia no Trabalho superiores. Foram propostos três tipos de estratégias de intervenção para a prevenção e tratamento da síndrome de burnout: estratégias individuais; estratégias grupais; e estratégias organizacionais. O estudo apresentou limitações, mesmo ante ao rigor científico e metodológico utilizado. Há limitação na pesquisa em função da escolha da população pesquisada ter sido por acessibilidade ou conveniência, como também os trabalhadores escolhidos nas instituições financeiras formarem uma amostra menor, haja vista que os trabalhadores internos são uma parcela mais representativa no quadro de colaboradores. O número de respondentes reduzido da amostra também representou uma limitação. Para trabalhos futuros, sugere-se a replicação do estudo junto aos trabalhadores bancários internos e com maior número de respondentes, possibilitando uma análise mais detalhada de cada amostra, bem como a replicação em outros tipos de indústria ou regiões do Brasil, possibilitando a comparação entre as mesmas e entre regiões. Recomenda-se também a adoção de outras escalas de mensuração da síndrome de burnout. / This study was carried out with 71 employees from banking institutions in the southern region of the country, who work in activities outside the agencies. The main objective was to evaluate the degrees of Burnout Syndrome in banks in the Southern Region of Brazil from the application of the Maslach Burnout Inventory - General Survey (MBI-GS) scale. The research had quantitative approach, and nature of research by the types descriptive research and having as strategy the field research. The data collection was done through Survey and application of the MBI scale. As a result, the presence of moderate levels of burnout in the banking sector was identified, according to the criteria established by McLaurine (2008), since it would be indicative of high burnout rates of Emotional Exhaustion and Depersonalization and moderate levels of Personal Involvement in Work. In the theoretical reference, Emotional Exhaustion would be the first dimension to appear as indicative of the pathology, presenting a higher score when compared to the other dimensions. According with the Emotional Exhaustion averages, results were obtained that varied from 1.37 to 3.24. In the case of this study, it was verified that the Exhaustion presented an average result of 2.38, indicating that the feeling of exhaustion is frequent in the individuals who were part of this study. When analyzed the levels of cynicism, the levels found in this research range from 1 to 1.61, finding here average in 1.15, characterizing as moderate level of cynicism. The Efficacy dimension in the Work presents its means inverted by the positive aspect of the questions, with results between 4.13 and 5.24, with an average of 4.83, presenting moderate level of work efficiency. The data from this study pointed to a standard deviation considered high, which shows that there may be a very large variation between very low and high levels of burnout among the individuals surveyed. The mean of burnout was 1.62, characterizing as moderate the burnout index. Regarding gender, there was a significant correlation with the components of burnout, indicating that women have a perception of exhaustion, on average, slightly higher than men. In the same way, there is also a tendency for men to have higher average levels of Work Efficacy. Three types of intervention strategies for the prevention and treatment of burnout syndrome were proposed: individual strategies; group strategies; and organizational strategies. The study presented limitations, even before the scientific and methodological rigor used. There is a limitation in the research as a result of the choice of the researched population for accessibility or convenience, as well as the workers chosen in the financial institutions to form a smaller sample, since internal workers are a more representative group of employees. The reduced number of respondents from the sample also represented a limitation. For future work, it is suggested that the study be replicated with internal banking workers and with a larger number of respondents, allowing a more detailed analysis of each sample, as well as replication in other types of industry or regions of Brazil, making it possible to compare the same and between regions. It is also recommended to adopt other measures of burnout syndrome.

O objetivo da pesquisa foi compreender como os auxiliares e técnicos produzem sentidos sobre seu trabalho e sua vida. Entendendo que experiências de sofrimento emocional e transtornos psicossociais podem intervir na produção de sentido, este trabalho investigou também a qualidade de vida no trabalho e a existência de burnout. Foi utilizado o método quantitativo e qualitativo. Os instrumentos utilizados foram o Inventário de Burnout de Maslach para profissionais de saúde (MBI-HSS), a escala BPSO-96 e um protocolo de entrevista semidirigida. A pesquisa foi realizada no Hospital Universitário da Universidade de São Paulo, as escalas foram aplicadas a 166 profissionais de saúde, dentre técnicos, auxiliares e outros profissionais do hospital e foram entrevistados 20 destes participantes. As escalas foram analisadas estatisticamente tanto na amostra inteira quanto segmentada em dois grupos, um de auxiliares e técnicos de enfermagem e um grupo de outros profissionais para verificar se os fenômenos observados no primeiro grupo são específicos dessa categoria profissional. As entrevistas foram categorizadas e analisadas. Os resultados apontaram alto nível de despersonalização, médio de exaustão, baixa realização pessoal.e nível médio de satisfação com a Qualidade de Vida no Trabalho, não havendo diferença estatística significativa entre os dois grupos. O momento de crise política vivenciado pelo hospital durante a coleta de dados pode ter interferido nos resultados, uma vez que as entrevistas semidirigidas revelaram insegurança, luto pela perda do hospital idealizado e insegurança quanto ao seu futuro profissional. Quanto aos sentidos produzidos, os profissionais entendem que sua prática é imprescindível para o tratamento médico, percebem-se como elo essencial entre paciente e equipe multidisciplinar e referem reconhecimento social pela atuação na área da saúde. Os auxiliares e técnicos de enfermagem revelaram ainda satisfação pelo ato de cuidar, tendo na recuperação dos pacientes e seu reconhecimento e gratidão, importante fonte de produção de sentido da prática profissional / The objective of the research was comprehending how they give meaning to their work and life. Seeing that experiences of emotional suffering and psychosocial disorders may interfere in the meaning of work, this research has also looked into the quality of work life and the existence of burnout syndrome. Quantitative and qualitative methods were used. The research instruments applied were Maslach Burnout Inventory- Human Services Survey (MBI-HSS), the BPSO-96 scale and a guide of semi structured interviews. The research was carried out at the University Hospital in São Paulo, the scales were applied to 166 health professionals, among assistants and other health professionals. 20 participants were interviewed. The scales were statically analyzed on the whole and segmented samples in two groups, one with nursing assistants and other one with other professionals, so both results were compared. The interviews were categorized and analyzed. The results have shown a high level of depersonalization, a medium level of exhaustion, a low level of personal fulfillment and a medium level of satisfaction with the quality of work life, there has not been a representative statistical difference between the two groups. The hospital was going through a political crisis during the data collection which may have interfered in the results, once the semi structured interviews have revealed insecurity, mourning over the loss of the idealized hospital and feeling of uncertainty towards their professional future. With regard to the meaning of work, the professionals understand that their practice is indispensable for medical treatments. They see themselves as a necessary link between patients and multidisciplinary teams. They also mention social recognition for the work in the health area and satisfaction when taking care of patients, seeing their recovery and gratitude as an important source of meaning in the professional practice