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Analýza a optimalizace procesů podniku / Study of the Business Development Management in the Business OrganizationMaršálek, Vít January 2017 (has links)
This thesis is focused on optimizing processes at Air Bank, a.s. The aim will be to analyze the banking process called. "Completing the new framework agreement" with the subsequent design optimization for faster problem solving. The first part will be presented theoretical insights that are intended to familiarize the reader with the basic concepts relating to the processes and their optimization. The next part will be focused on analysis of existing activities. Contribution of thesis will be in the analysis of selected processes and propose solutions that will have a real benefit for the operation of the entire department.
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Procesní modelování jako nástroj pro zvýšení efektivity vybrané firmySaláková, Zuzana January 2017 (has links)
This diploma thesis focuses on business process modeling. The main theme is the use of business process modeling as a tool to increase business efficiency. The first part of the thesis provides a theoretical framework of process management and process modeling, in the context of both historical development and the latest trends. In the second part has been identified inefficiencies in the current process setup and several changes was suggested. The models were developed in accordance with the International Business Process Model and Notation (BPMN) standard. Models were created in Bizagi Modeler. The result of this diploma thesis is optimized processes and proposals for their implementation in a particular company.
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Using Enterprise Modelling and SWOT methods to model, analyze and evaluate retailers’ measures against CovidZou, Xinyi January 2022 (has links)
As a result of the outbreak of Covid-19 in early 2020, the world was impacted at different levels, and the health and lifestyle of Chinese people were affected as a result. This was a serious challenge for the retail industry in China. Although many industries have resumed work since April 2020, the impact of the pandemic still remains, and retailers of all sizes are looking for a reasonable response to reduce their losses.This thesis uses a self-owned small coating retailer in Jingdezhen, Jiangxi Province, China, asthe case study, and obtains the information needed for modelling through interviews and documents. The modelling approaches chosen for this thesis include Business Model Canvas(BMC) and Business Process Model Notation (BPMN). These two modelling approaches provide an intuitive way to read the information for the study. The SWOT analysis was then used to analyze the effects of the measures taken by the retailer in both short- and long-termperiods. Combined with the firm modelling, this thesis summarizes the measures taken by the case retailer in both periods. In the short term, the case retailer further reduces its own logistics costs with the aid of flexible working hours. In the long term, the case retailer expanded its business horizontally, transforming its business model of selling a single product into a business model of bundled sales of products plus services. This business model weakened the impact of the pandemic on the supply chain in terms of piling up goods and reducing th ecustomer base.
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Método de avaliação do modelo de processos de negócio do EKD / Assessment method of business process model of EKDPádua, Silvia Inês Dallavalle de 03 December 2004 (has links)
Atualmente as empresas precisam de sistemas ágeis a mudanças constantes do ambiente do negócio e para garantir que os sistemas cumpram com sua finalidade, os desenvolvedores devem possuir uma compreensão mais aprofundada sobre a organização, seus objetivos, metas e estratégias de mercado. O principal problema para o desenvolvimento de sistemas de software tem sido a dificuldade em se obter informações sobre o domínio da aplicação. Essa dificuldade levou ao surgimento de técnicas de modelagem organizacional, sendo uma atividade valiosa para a compreensão do ambiente empresarial. O EKD - Enterprise Knowledge Development - é uma metodologia que fornece uma forma sistemática e controlada de analisar, entender, desenvolver e documentar uma organização. Infelizmente não possui uma sintaxe e semântica bem definidas, dificultando análises mais complexas dos modelos. Como resultado, o modelo de processos de negócio do EKD pode ser ambíguo e de difícil análise, principalmente em sistemas mais complexos, não sendo possível verificar a consistência e completude do modelo. Neste trabalho, esses problemas serão estudados sob uma abordagem baseada em redes de Petri. O formalismo de redes de Petri a torna uma importante técnica de modelagem para a representação de processos. Além disso, redes de Petri permitem rastrear cada etapa da operação sem ambigüidade e possuem métodos eficientes de análise que garantem que o modelo está livre de erros. Assim, este trabalho tem como objetivo desenvolver um método de avaliação do modelo de processo de negócio do EKD (MPN-EKD). Por meio desse método é possível verificar se o modelo tem erros de construção e travamentos. Este método pode ser aplicado em modelos direcionados para o desenvolvimento de sistema de informação ou de controle do fluxo de trabalho, e pode ser utilizado também para o estudo de estratégias de trabalho e simulação do fluxo de trabalho. / Nowadays all companies need fast systems and frequent changes on the business environment and to guarantee that the systems are reaching their goals, the developers must have a deeper comprehension of the enterprise, its goals and market strategies. The main problem to the development of software systems has been the difficulty to obtain information about the application domain. This difficulty leaded to the creation of enterprise modeling techniques, which is a valuable activity for the comprehension of business environment. The EKD - Enterprise Knowledge Development - is a methodology that gives a systematic and controlled way to analyze, understand, develop, and document an enterprise. Unfortunately it doesn\'t have syntax neither a semantic well defined, which doesn\'t help on more complex analyses of the models. As a result, the enterprise process model of EKD can be ambiguous and hard to analyze, especially on more complex systems, and also it is not possible to verify the consistency and entireness of the model. On this paper, these problems will be studied under an approach based on Petri nets. Because of the Petri nets formalism this is an important modeling technique to process representation. Furthermore, Petri nets allow the tracking of each step of the operation without ambiguity and also they have efficient methodology for analyses, which guarantee the accuracy of the model. Therefore, this work has the objective to develop an evaluation methodology of the business process model of EKD (MPN-EKD). Such methodology will make possible the verification of possible building and locking model errors. This methodology can be applied to information systems or workflow, and also can be used to study the strategies of work and workflow simulations.
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Método de avaliação do modelo de processos de negócio do EKD / Assessment method of business process model of EKDSilvia Inês Dallavalle de Pádua 03 December 2004 (has links)
Atualmente as empresas precisam de sistemas ágeis a mudanças constantes do ambiente do negócio e para garantir que os sistemas cumpram com sua finalidade, os desenvolvedores devem possuir uma compreensão mais aprofundada sobre a organização, seus objetivos, metas e estratégias de mercado. O principal problema para o desenvolvimento de sistemas de software tem sido a dificuldade em se obter informações sobre o domínio da aplicação. Essa dificuldade levou ao surgimento de técnicas de modelagem organizacional, sendo uma atividade valiosa para a compreensão do ambiente empresarial. O EKD - Enterprise Knowledge Development - é uma metodologia que fornece uma forma sistemática e controlada de analisar, entender, desenvolver e documentar uma organização. Infelizmente não possui uma sintaxe e semântica bem definidas, dificultando análises mais complexas dos modelos. Como resultado, o modelo de processos de negócio do EKD pode ser ambíguo e de difícil análise, principalmente em sistemas mais complexos, não sendo possível verificar a consistência e completude do modelo. Neste trabalho, esses problemas serão estudados sob uma abordagem baseada em redes de Petri. O formalismo de redes de Petri a torna uma importante técnica de modelagem para a representação de processos. Além disso, redes de Petri permitem rastrear cada etapa da operação sem ambigüidade e possuem métodos eficientes de análise que garantem que o modelo está livre de erros. Assim, este trabalho tem como objetivo desenvolver um método de avaliação do modelo de processo de negócio do EKD (MPN-EKD). Por meio desse método é possível verificar se o modelo tem erros de construção e travamentos. Este método pode ser aplicado em modelos direcionados para o desenvolvimento de sistema de informação ou de controle do fluxo de trabalho, e pode ser utilizado também para o estudo de estratégias de trabalho e simulação do fluxo de trabalho. / Nowadays all companies need fast systems and frequent changes on the business environment and to guarantee that the systems are reaching their goals, the developers must have a deeper comprehension of the enterprise, its goals and market strategies. The main problem to the development of software systems has been the difficulty to obtain information about the application domain. This difficulty leaded to the creation of enterprise modeling techniques, which is a valuable activity for the comprehension of business environment. The EKD - Enterprise Knowledge Development - is a methodology that gives a systematic and controlled way to analyze, understand, develop, and document an enterprise. Unfortunately it doesn\'t have syntax neither a semantic well defined, which doesn\'t help on more complex analyses of the models. As a result, the enterprise process model of EKD can be ambiguous and hard to analyze, especially on more complex systems, and also it is not possible to verify the consistency and entireness of the model. On this paper, these problems will be studied under an approach based on Petri nets. Because of the Petri nets formalism this is an important modeling technique to process representation. Furthermore, Petri nets allow the tracking of each step of the operation without ambiguity and also they have efficient methodology for analyses, which guarantee the accuracy of the model. Therefore, this work has the objective to develop an evaluation methodology of the business process model of EKD (MPN-EKD). Such methodology will make possible the verification of possible building and locking model errors. This methodology can be applied to information systems or workflow, and also can be used to study the strategies of work and workflow simulations.
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Goal-oriented Pattern Family Framework for Business Process ModelingAhmadi Behnam, Saeed 26 October 2012 (has links)
While several approaches exist for modeling goals and business processes in organizations, the relationships between these two views are often not well defined. This inhibits the effective reuse of available knowledge in models. This thesis aims to address this issue through the introduction of a Goal-oriented Pattern Family (GoPF) framework that helps constructing business process models from organization goals while expanding these goals, establishing traceability relationships between the goal and process views, and improving reusability. Methods for extracting domain knowledge as patterns, which are composed of goal model building blocks, process model building blocks, and their relationships, and for maintaining the patterns over time are also presented. The GoPF framework provides the infrastructure for defining pattern families, i.e., collections of related patterns for particular domains. The foundation of GoPF is formalized as a profile of the User Requirements Notation, a standard modeling language that supports goals, scenarios, and links between them. A method for the use of GoPF is defined and then illustrated through a case study that targets the improvement of patient safety in healthcare organizations. The framework and the extraction/maintenance methods are also validated against another case study involving aviation security in a regulatory environment. The GoPF framework is expected to have a positive impact on the scientific community through the formalization, evolution, and reuse of patterns in domain-specific business domains. From an industrial viewpoint, this framework will also help intermediary organizations (such as consulting firms) who are required to repeatedly create and document goal and process models for other organizations in their business domain.
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Modelo dos processos de negócio para gerenciar a remanufatura / Business processes model for remanufacturing managementOiko, Olívia Toshie 21 August 2012 (has links)
A remanufatura é um processo industrial em que produtos usados são restaurados à condição de novos. Apesar de receber crescente atenção pelos meios empresarial e acadêmico, as pesquisas relacionadas muitas vezes são tratadas de forma fragmentada e de maneira difícil de incorporar às atividades das empresas. Neste sentido, a abordagem de processos de negócio pode ser usada para analisar e integrar as atividades de remanufatura, e a primeira ação para isto é a identificação dos processos e sua modelagem. Alguns modelos de referência para remanufatura e outras opções de recuperação de produtos têm sido desenvolvidos. Contudo, alguns deles são focados em tópicos pontuais da remanufatura, comumente a logística reversa e operações. Outros modelos que incorporam outros processos ou níveis de decisão, não tratam das particularidades da remanufatura. Para preencher esta lacuna, este trabalho apresenta o GRem Gerenciar a Remanufatura, um modelo que visa integrar os diferentes tipos de processos de negócio para a remanufatura. A estrutura é dividida em seis grupos de processos e permite a sistematização de boas práticas da remanufatura. A versão preliminar do modelo foi desenvolvida a partir de uma base conceitual teórico-empírica, composta da literatura e de estudos de casos. Novos estudos de casos, análise crítica por especialistas da academia e avaliação por profissionais da indústria constituíram iterações que resultaram na versão final do modelo. Espera-se que a estrutura facilite o planejamento e operação da remanufatura e a identificação de técnicas, ferramentas e práticas de apoio. Pretende-se ainda contribuir para o desenvolvimento e difusão do conhecimento sobre a remanufatura, sendo um instrumento de comunicação entre academia e indústria. / Remanufacture is an industrial process in which worn-out products are restored to as new condition. Although its growing attention by academy and industry, related research topics are still addressed in a fragmented way and it is difficult to embody them to companies activities. In this sense, business processes approaches can be used to analyse and integrate remanufacturing activities, and the first step to this is processes identification and modelling. Some reference models for remanufacturing and other product recovery option have been developed. Nevertheless, some of them focus on remanufacturing scattered topics, usually reverse logistics and operations. Other models cover other processes or decision levels, but do not capture remanufacturing specificities. In order to fulfil this lacuna, this study presents a business processes model for remanufacture, which intends for integration of remanufacturing cross-company processes. The framework is grouped into six process groups and also ground for systematization of reported remanufacturing-related good practices. Preliminary version was constructed from a theoretical and empirical conceptual basis, comprised for literature and case studies. Other case studies, critical analysis by academic experts and evaluation by industry practitioners were iterative steps which resulted in the final version of the model. This framework is supposed to make easier for industry practitioners planning their remanufacturing operations and find tools, techniques and other practices for supporting the remanufacturing business processes. It is also expected to contribute for spreading existing remanufacturing knowledge and development of it by the two-hand academic-industry communication.
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Modelo dos processos de negócio para gerenciar a remanufatura / Business processes model for remanufacturing managementOlívia Toshie Oiko 21 August 2012 (has links)
A remanufatura é um processo industrial em que produtos usados são restaurados à condição de novos. Apesar de receber crescente atenção pelos meios empresarial e acadêmico, as pesquisas relacionadas muitas vezes são tratadas de forma fragmentada e de maneira difícil de incorporar às atividades das empresas. Neste sentido, a abordagem de processos de negócio pode ser usada para analisar e integrar as atividades de remanufatura, e a primeira ação para isto é a identificação dos processos e sua modelagem. Alguns modelos de referência para remanufatura e outras opções de recuperação de produtos têm sido desenvolvidos. Contudo, alguns deles são focados em tópicos pontuais da remanufatura, comumente a logística reversa e operações. Outros modelos que incorporam outros processos ou níveis de decisão, não tratam das particularidades da remanufatura. Para preencher esta lacuna, este trabalho apresenta o GRem Gerenciar a Remanufatura, um modelo que visa integrar os diferentes tipos de processos de negócio para a remanufatura. A estrutura é dividida em seis grupos de processos e permite a sistematização de boas práticas da remanufatura. A versão preliminar do modelo foi desenvolvida a partir de uma base conceitual teórico-empírica, composta da literatura e de estudos de casos. Novos estudos de casos, análise crítica por especialistas da academia e avaliação por profissionais da indústria constituíram iterações que resultaram na versão final do modelo. Espera-se que a estrutura facilite o planejamento e operação da remanufatura e a identificação de técnicas, ferramentas e práticas de apoio. Pretende-se ainda contribuir para o desenvolvimento e difusão do conhecimento sobre a remanufatura, sendo um instrumento de comunicação entre academia e indústria. / Remanufacture is an industrial process in which worn-out products are restored to as new condition. Although its growing attention by academy and industry, related research topics are still addressed in a fragmented way and it is difficult to embody them to companies activities. In this sense, business processes approaches can be used to analyse and integrate remanufacturing activities, and the first step to this is processes identification and modelling. Some reference models for remanufacturing and other product recovery option have been developed. Nevertheless, some of them focus on remanufacturing scattered topics, usually reverse logistics and operations. Other models cover other processes or decision levels, but do not capture remanufacturing specificities. In order to fulfil this lacuna, this study presents a business processes model for remanufacture, which intends for integration of remanufacturing cross-company processes. The framework is grouped into six process groups and also ground for systematization of reported remanufacturing-related good practices. Preliminary version was constructed from a theoretical and empirical conceptual basis, comprised for literature and case studies. Other case studies, critical analysis by academic experts and evaluation by industry practitioners were iterative steps which resulted in the final version of the model. This framework is supposed to make easier for industry practitioners planning their remanufacturing operations and find tools, techniques and other practices for supporting the remanufacturing business processes. It is also expected to contribute for spreading existing remanufacturing knowledge and development of it by the two-hand academic-industry communication.
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Goal-oriented Pattern Family Framework for Business Process ModelingAhmadi Behnam, Saeed 26 October 2012 (has links)
While several approaches exist for modeling goals and business processes in organizations, the relationships between these two views are often not well defined. This inhibits the effective reuse of available knowledge in models. This thesis aims to address this issue through the introduction of a Goal-oriented Pattern Family (GoPF) framework that helps constructing business process models from organization goals while expanding these goals, establishing traceability relationships between the goal and process views, and improving reusability. Methods for extracting domain knowledge as patterns, which are composed of goal model building blocks, process model building blocks, and their relationships, and for maintaining the patterns over time are also presented. The GoPF framework provides the infrastructure for defining pattern families, i.e., collections of related patterns for particular domains. The foundation of GoPF is formalized as a profile of the User Requirements Notation, a standard modeling language that supports goals, scenarios, and links between them. A method for the use of GoPF is defined and then illustrated through a case study that targets the improvement of patient safety in healthcare organizations. The framework and the extraction/maintenance methods are also validated against another case study involving aviation security in a regulatory environment. The GoPF framework is expected to have a positive impact on the scientific community through the formalization, evolution, and reuse of patterns in domain-specific business domains. From an industrial viewpoint, this framework will also help intermediary organizations (such as consulting firms) who are required to repeatedly create and document goal and process models for other organizations in their business domain.
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An Approach For Generating Natural Language Specifications By Utilizing Business Process ModelsCoskuncay, Ahmet 01 August 2010 (has links) (PDF)
Business process modeling is utilized by organizations for defining and reengineering their business processes. On the other hand, software requirements analysis activities are performed for determining the system boundaries, specifying software requirements using system requirements and resolving conflicts between requirements. From this point of view, these two activities are considered in different disciplines. An organization requiring its business processes to be defined and supported with information systems would benefit from performing business process modeling and requirements analysis concurrently.
In this study, an approach enabling concurrent execution of business process modeling and requirements analysis is developed. The approach includes two business process modeling notations adapted to the research needs, a process defining the steps for implementing the approach and the requirements generation tool that generates natural language specification documents by using business process models. Within this study, two case studies are introduced / one describing the development of the approach and the other exploring if the total efficiency of performing business process modeling and requirements analysis activites would be increased by using the approach.
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