Nature and humans are intrinsic parts of the same system, called a social-ecological system (SES), wherein freshwater ecosystems form one of the important bases of the survival of all life. Human activities, such as land use and overconsumption, impact on freshwater systems; and freshwater systems also impact on the urban systems through which they flow. Changes in one part of the system, be it human or ecological, will impact on the other. If a freshwater ecosystem’s resilience is negatively affected and fails to retain its functional integrity, it will increase the vulnerability of the SES. Disregarding this connection can have a significant impact on the quality of an urban system. Throughout its history since 1855, the City of Tshwane SES has moved through different eras of change, which have altered the quality of the connection between the Apies River and the urban infrastructure through which it flows. These eras have been identified as: a) First era (1855–1909) Apies River as a natural system; b) Second era (1910–1970) Apies River becoming a hidden, polluted and disconnected freshwater system; and c) Third era (1971–2016), the era of attempts at beautification and to regenerate the Apies River freshwater system. The main goal of this study is to understand how changes in the connection between the built infrastructure in the City of Tshwane and the Apies River have affected the resilience of the Apies River’s system as an integral part of the Tshwane SES. The study achieved this by identifying the different changes, the drivers of change, and the effects that these changes have had on the resilience of the Apies River. This was carried out using the method of a historical narrative. It was concluded that the Apies River gained specific resilience but lost its general resilience and therefore its adaptive capacity. The main drivers behind the loss of general resilience of the Apies River system were: a) the lack of a local government structure to supply proper infrastructure and service delivery to the people of Pretoria, followed by an inflexible and largely unresponsive local government system lacking tightness of feedback and therefore not detecting the signals of crossing a threshold in time; and b) a lack of ecological awareness or the necessary understanding of how freshwater ecosystems function, in order to integrate natural freshwater ecosystems as a functional part of the urban infrastructure. / Dissertation (ML (Arch))--University of Pretoria, 2015. / National Research Foundation (NRF) supported this study as part of the program: Resiliency Strategies for Aspirational African Cities, through the research Grant no. 78649. Opinions expressed and conclusions arrived at, are those of the author and cannot necessarily be attributed to the NRF. / Architecture / ML (Arch) / Unrestricted

The roles of non-profit organisations in South Africa have evolved, leaving these organisations with an increased role to play in service delivery and community development. The purpose of the current research was to assess the effectiveness of non-profit organisations in the City of Tshwane to render services to communities by evaluating the Poverty Alleviation and Sustainable Livelihood Programme for the period of 2015 to 2018. This research adopted a qualitative approach. Purposive sampling was used to identify participants in the study according to time in the programme and the number of years non-profit organisations have been receiving funding from government. Using semistructured interviews and document analysis, this study found that, despite the efforts of the Gauteng Department of Social Development to decentralise services, poverty levels in South African communities remain high. This study further found that, although national, provincial and local poverty alleviation or sustainable livelihood programmes have been established, these programmes have been insufficient in making an impact in job placements and poorly reflect poverty reduction challenging communities. While non-profit organisations still face a plethora of challenges with regard to limited funding, capacity challenges and a lack of meaningful training and support, these organisations have however shown to be effective in achieving poverty alleviation in terms of the Sustainable Livelihood Programme outcomes in addition to meeting the needs of the poor. This success has been achieved through the offering of skills development programmes to the youth, implementing government food security interventions, fostering entrepreneurship skills, and promoting access to information on social development opportunities in communities. This study recommends that, for government to see considerable results and a change in the fight against poverty alleviation, there is a need to establish one national and uniform poverty alleviation programme that could be implemented across all spheres of government. In addition, this study concluded that, in strengthening the usefulness of non-profit organisations, there is a need to extend the current role played by the NPO Directorate, not only where staff capacity is concerned but also to introduce a functional model for managing the funding of all NPOs in South Africa. / Public Administration and Management / M. Admin (Public Adminitration)

The occurrence of enclosed neighbourhoods has become a common phenomenon in South African cities from the early 1990’s as a direct impact of crime rates and the fear of crime. While the enclosure of neighbourhoods provide an immediate (temporary) solution to combatting crime within existing neighbourhoods, a number of (unintentional) socio-physical and spatial consequences occur. Numerous research have been done to establish the social implications of enclosed neighbourhoods in South African cities, including the City of Tshwane, while very little research have been done to establish the physical impacts of enclosed neighbourhoods on the urban form, its impact on the transport patterns or travel behaviour and consequently the increased greenhouse gas levels being emitted into the atmosphere. This study establishes the occurrence and extent of enclosed neighbourhoods within the City of Tshwane to create a generic classification system to establish the practical impact of enclosed neighbourhoods on urban form. In-depth case studies into two enclosed neighbourhoods and a neighbourhood located adjacent to an enclosed neighbourhood were conducted to examine the impact(s) of these neighbourhoods on transport patterns, travel behaviour and greenhouse gas emissions. An overview of movement networks and an investigation of the influence of the built environment versus self-selection were launched to gain insight into the different factors that might contribute to travel behaviour in general, in addition to neighbourhood enclosures and neighbourhood re-design. This brought forth the very important relationship between land use management, transport planning and the different governing bodies and policies. The ultimate results gained from the study of selected neighbourhoods clearly showed that a number of factors influence individual transport patterns and travel behaviour, such as self-selection, initial neighbourhood design and population growth. The study did however reveal that through enclosing neighbourhoods and altering its initial neighbourhood design and movement networks, travel behaviour, transport patterns and inevitably greenhouse gas emissions for the specific neighbourhoods and adjacent neighbourhoods will unavoidably change and thus impact negatively (in some ways) on the urban form. More specifically, the results gained from this study showed that those residing within and adjacent to enclosed neighbourhoods travel greater distances on an average day, compared to those who live in an ‘open’ neighbourhood. Consequently, the average household residing within an enclosed neighbourhood emit on average up to (approximately) 4600 g/km CO2 per day more than households residing in ‘open’ neighbourhoods, which result in enclosed neighbourhoods emitting up to 26% more CO2 than ‘open’ neighbourhoods. Despite these results, residents of these enclosed neighbourhoods believe that the enclosure of these once ‘open’ neighbourhoods do not affect their travel behaviour or any traffic congestion and proclaim that their number one priority is safety which they believe is achieved through the enclosure. / Dissertation (MTRP)--University of Pretoria, 2011. / gm2014 / Town and Regional Planning / unrestricted

Effective and satisfactory security service is critical to private security officers (PSOs) working in the private, state-owned and public sectors as it plays a pivotal role in improving organisational productivity and helps to promote good working relationships. When PSOs project poor attitudes, clients are seriously affected by such negative behaviour and the level of service rendered will eventually deteriorate. This study sought to understand and explore the factors that contributed to unsatisfactory services rendered by PSOs at GPW in Tshwane. The researcher utilised a nonexperimental quantitative research approach and a self-administered questionnaire survey was used to collect data. Data collected was analysed and interpreted using quantitative methods and procedures. The findings emanating from the research revealed that the levels of service rendered by PSOs at GPW in Tshwane was ineffective and unsatisfactory and various factors contributed to ineffective service delivery. Several recommendations are proposed to improve the level of service rendered by PSOs. / Criminology and Security Science / M. Tech. (Security Management)

In certifying the Constitution of the Republic of South Africa, 1996 the Constitutional Court of the Republic of South Africa emphasised the importance of the notions of intergovernmental relations and co-operative government by inter alia stressing as follows: “The constitutional system chosen by the Constitutional Assembly is one of co-operative government in which the powers of important functional areas are allocated concurrently to the national and provincial spheres of government. This choice, instead of one of competitive federalism which some political parties may have favoured, was a choice which the Constitutional Assembly was entitled to make in terms of the Constitutional principles.” In view of the above, it is evident that co-operative government can be regarded as one of the cornerstones of the new constitutional dispensation in South Africa and that intergovernmental relations can be regarded as a practical instrument for ensuring co-operative government in the delivery of services by the three spheres of government. This study therefore seeks to establish if intergovernmental relations in South Africa, with specific reference to the City of Tshwane Metropolitan Municipality, facilitate the performance of the local sphere of government with a view to help improve the role of intergovernmental relations in facilitating service delivery. In achieving this purpose, a whole range of research methods such as the literature review and policy documents were used to collect data on the subject matter. Relevant data was analysed and was compared with legislative guidelines on the subject matter. The findings and conclusions of the study indicated that: “Intergovernmental relations in South Africa facilitate the performance of the local sphere of government in the delivery of services with specific reference to the City of Tshwane Metropolitan Municipality.” In order to further inculcate a culture of intergovernmental relations in service delivery in the City of Tshwane Metropolitan Municipality and local government in general, the management of change and human resources development interventions are recommended. The study further recommends that further research in this discipline should continue as long as political innovation exists. / Thesis (PhD (Public Affairs))--University of Pretoria, 2006. / School of Public Management and Administration (SPMA) / PhD / unrestricted

South Africa is experiencing shortage of resources in most health services, including tertiary hospitals. This leads to a situation where health care workers, especially professional nurses (PNs) leave to private nursing or go abroad for better work conditions. The aim of this study was to explore and describe experiences of PNs on the shortage of resources at a tertiary hospital in Tshwane District. The study followed a qualitative, explorative, descriptive design based on phenomenological interpretive approach. Purposive sample of 16 participants were recruited. Unstructured interviews with a grand tour question was used to conduct face-to-face individual interviews. Interviews were recorded and transcribed verbatim. TheTesch’s method of analysis was utilised. Target group was PNs aged between 25 and 65 years who have worked for two or more years in selected units. Experiences of PNs on shortage of resources was reported as the major findings of this study. / Health Studies / M.A. (Nursing Science)

Abstracts in English and Xhosa / Municipality is a sphere of government that is closest to the people and that deals with provision of services to the people of the country on daily basis. Therefore, human resource training is important to grow the skills and knowledge of the employees to improve in service delivery. Training is needed to improve performance and for organisational success. Municipal employees are the face of the government, so their performance is important on how they deliver services to the citizen. Employees in the City of Tshwane Municipality are required to provide effective and efficient, and quality service delivery. A good employee performance is required for effective service delivery, however is not the case in the City of Tshwane Municipality as it displayed by dissatisfaction from the citizen. For instance, of service delivery protests. Training helps and enables the municipal employees to deliver the service better and meet the expectation of citizens. Through training employee performance changes which influences the good service delivery and client’s satisfaction. Ever-changing, rapidly evolving working environment and changes in the needs of citizens, required the City of Tshwane Municipality to have trained and skilled, knowledgeable developed, employee to do the job well and flexible enough to adapt easily and to improve the service delivery. The human resource development is important to ensure that training and development of employees is taking place in the institution. The primary objective of this study seeks to examine whether HRD enhances employee performance in ensuring that service delivery is delivered in an efficient and effective manner. The researcher used qualitative research method to collect data from the City of Tshwane Municipality and questionnaires were used as a tool to collect data. This is qualitative study to get a deeper understanding of how human resource development can enhance employee performance. The main findings drawn from the study indicate that budget cuts and limited funds have a negative impact on training provision. Financial incapability and lack of identifying training needs leads to employees not attending training which in turn affects productivity. For training to continue requires a lot of money, training evaluation and investment specifically budgeted for employee training and development. If employees are not rewarded according to their performance, this leads to low morale and dissatisfaction. The City of Tshwane Municipality (CoT) has a training programme but extensive training is needed on technology especially when it is first introduced. The study recommends that the institution should seek advice and revisit the Skills Development Act, 1998 on increasing the levels of investment in education and training. The institution has to undertake feasibility studies in order to overcome budget. / Iziko ngalinye lidinga abasebenzi abaqeqeshiweyo, abafanelekileyo nabanezakhono ukuze liqhube imisebenzi yalo. Ukungabikho kophuhliso olusebenzayo lwemithombo yoluntu (iHRD – esi sisishunqulelo sesiNgesi esimele ihuman resource development) kuyayichaphazela indlela abasebenza ngayo abasebenzi kwakunye nokunikezelwa kweenkonzo kwicandelo lemisebenzi yoluntu. Injongo yeHRD kumaziko kukunikezela ngoqeqesho lwabasebenzi oludibene nolwazi, izakhono nesimo sengqondo esidingekayo ukuze abasebenzi bayenze ngcono imisebenzi yabo yemihla ngemihla. Kuthi kusenjalo ke, kubekho ucutho lohlahlo lwabiwo mali, ukuthotywa kwesabelo senkxaso mali, ukuhambela phambili kobuchwepheshe nokuncipha kwemithombo, ukuze zonke ezo meko zichaphazele kakubi ukulungiselela uqeqesho, ukusebenza kwabaqeshwa, ukunikezelwa kweenkonzo, nto leyo ithetha ukuba uqeqesho aluqhubeki ngokuthe gqolo. Abaqeshwa abaqeqeshiweyo, abaphuhlisiweyo nabanolwazi bawenza ngcono umsebenzi kwaye bayalinceda iqumrhu ukuba lifezekise iinjongo zalo. Icandelo likawonkewonke kwiSebe lemithombo yoluntu lifanele ukutyala imali ethe chatha kuqeqesho, ukwenzela ukuba abasebenzi bakwazi okulindeleke kubo. Injongo engundoqo yesi sifundo kukufumanisa ukuba ingaba iHRD iyakuqinisa na ukusebenza kwabaqeshwa ekuqinisekiseni ukuba ukunikezelwa kweenkonzo kwenzeka ngendlela esebenzayo nefanelekileyo na. Umphandi usebenzise iindlela zophando ezahlukeneyo ekuqokeleleni iinkcukacha zolwazi kuMasipala weSixeko saseTshwane – ndlela ezo izezokuqwalasela amanani nokuqwalasela ukuzathuza kwabathathi nxaxheba. Izintlu zemibuzo nazo zisetyenzisiwe njengesixhobo sokuqokelela iinkcukacha zolwazi. Okungundoqo okufunyaniswe kwesi sifundo kubonisa ukuba ukucuthwa kwesabelo mali nokunqongophala kwenkxaso mali kube nefuthe elingalunganga ekulungiseleleni uqeqesho. Iingxaki zemali nokungachaneki kakuhle kwezidingo zoqeqesho kukhokelele ekubeni abaqeshwa bangathathi nxaxheba kuqeqesho, nto leyo ichaphazele iziqhamo zomsebenzi. Ukuba ngaba kusafuneka uqeqesho luqhubeke, kudingeka imali eninzi kakhulu, kuvavanywe noqeqesho,kwenziwe utyalo mali olujoliswe ngqo ekuqeqesheni nasekuphuhliseni abasebenzi. Xa abasebezi bengahlawulwa ngokwendlela abasebenza ngayo, oko kukhokela kutyhafo nokunganeliseki kwabasebenzi. UMasipala weSixeko saseTshwane unayo inkqubo yoqeqesho, kodwa kudingeka uqeqesho olumandla kwezobuchwepheshe, ngakumbi xa oku kuqala ukwaziswa. Esi sifundo sicebisa ukuba eli ziko lifune iingcebiso, kwaye liphinde liqwalasele uMthetho Wophuhliso Lwezakhono (iSkills Development Act), yowe-1998, lijonge ekukhuliseni amazinga otyalo mali kwezemfundo noqeqesho. Ngaphaya koko eli ziko kufuneka lenze izifundo zophando lokufaneleka kweenkqubo, ngenjongo yokuhlangabezana nokucuthwa kwesabelo mali, nto leyo iyinxalenye yesi sifundo. / Human Resource Management / M. Admin.

Information and Communication Technology (ICT) has been used widely across the globe for the purpose of improving the quality of both basic and higher education. Lately, different kinds of technologies, such as smart boards, have been incorporated into the teaching and learning process with the aim to contribute to the effectiveness of teaching and learning outcomes. The main aim of this study was to investigate the integration of smart boards by secondary school teachers in the Tshwane West district (Gauteng province) in their business studies teachings. The study focused on the teachers’ perspectives, the challenges they experienced, and the support they required for the integration of smart boards in the classroom. The study used a qualitative research approach to gather and analyse data. Using a multiple case study design, 5 business studies teachers were purposive sampled based on their experience on the use of smart boards. Both semi-structured interviews and non-participant observations were used to collect evidence. Technological and Pedagogical Content Knowledge (TPACK) was used as a framework by which to understand the study. The four pillars of trustworthiness (credibility, transferability, confirmability, and dependability) were applied to ensure trustworthiness of the study results. The ethics guidelines (voluntarily participation, anonymity, confidentiality, and informed consent) were also taken into consideration and applied. The main research question for this study was: How do secondary school teachers integrate smart boards in teaching business studies in the Tshwane West district? The findings suggested that business studies teachers have positive perspectives on the integration of smart boards with the belief that smart boards make their teaching easier and allow them to incorporate a variety of audio and visual material into a lesson. The findings also revealed that teachers face various challenges, such as smart board malfunctioning, computer viruses, and limited time given for the integration of smart boards in the classroom. From the findings, it was clear that teachers had received professional development training on smart board integration, but that the training was inadequate. Despite the challenges that business studies teachers face during the integration of smart boards, the findings of this study indicated that teachers still had an interest in and were willing to integrate smart boards into the classroom. The study recommended that teachers should be provided with sufficient professional development on the integration of smart boards in a business studies classroom, which would improve the level of competency of teachers on smart board integration in the teaching and learning process. / Curriculum and Instructional Studies / M. Ed. (Curriculum Studies)

Health practitioners collect health data on a daily basis at health facility levels in order to monitor and evaluate the performance of priority national health programmes (District Health Plan 2012:6). Routine data quality for health programmes monitoring need a collective intervention to ensure clear understanding for what data to be collected at primary health care setting. The aim of the study is to explore the understanding of routine health data, determine the use of routine data and feedback mechanism at primary health care clinic setting. Quantitative descriptive research design was used to answer the research question on this research study. Structured data collection questionnaire was used for the study to accomplish the research purpose and reach the study objectives. A total of 400 participants was sampled, and 247 responded. One of the findings was that the understanding of routine health data by Health Practitioners was at 82.6% (% = f/n*100, f= 3242 and n= 3926). / Health Studies

Health practitioners collect health data on a daily basis at health facility levels in order to monitor and evaluate the performance of priority national health programmes (District Health Plan 2012:6). Routine data quality for health programmes monitoring need a collective intervention to ensure clear understanding for what data to be collected at primary health care setting. The aim of the study is to explore the understanding of routine health data, determine the use of routine data and feedback mechanism at primary health care clinic setting. Quantitative descriptive research design was used to answer the research question on this research study. Structured data collection questionnaire was used for the study to accomplish the research purpose and reach the study objectives. A total of 400 participants was sampled, and 247 responded. One of the findings was that the understanding of routine health data by Health Practitioners was at 82.6% (% = f/n*100, f= 3242 and n= 3926). / Health Studies