Leung, Kar Man, Man, Angela Wing Yee. / Thesis (M.B.A.)--Chinese University of Hong Kong, 2002. / Includes bibliographical references (leaf 37). / ABSTRACT --- p.ii / TABLE OF CONTENTS --- p.iii / LIST OF FIGURES --- p.vi / LIST OF TABLES --- p.vii / CHAPTER / Chapter I --- INTRODUCTION --- p.1 / Chapter 1.0 --- Overview --- p.1 / Chapter 1.1 --- Objectives of our study --- p.2 / Chapter 1.1.1 --- Research objective --- p.2 / Chapter 1.1.2 --- Decision making objective --- p.3 / Chapter II --- CONCEPTUAL FRAMEWORK --- p.4 / Chapter 2.0 --- Theory of Reasoned Action --- p.4 / Chapter 2.1 --- Reason for choosing the Theory of Reasoned Action --- p.4 / Chapter 2.2 --- What is the Theory of Reasoned Action? --- p.4 / Chapter III --- METHODOLOGY --- p.8 / Chapter 3.0 --- Methodology --- p.8 / Chapter 3.1 --- Research design --- p.8 / Chapter 3.2 --- Sample and sampling method for the main study --- p.8 / Chapter 3.2.1 --- Sample --- p.8 / Chapter 3.2.2 --- Sampling method for the descriptive research --- p.9 / Chapter 3.3 --- Operationalizatoin --- p.9 / Chapter 3.4 --- Data analysis --- p.11 / Chapter 3.4.1 --- Analyzing consumption behavior --- p.11 / Chapter 3.4.2 --- Testing the conceptual model --- p.11 / Chapter 3.5 --- Research activities --- p.11 / Chapter 3.5.1 --- Exploratory research --- p.11 / Chapter 3.5.1.1 --- Literature review --- p.11 / Chapter 3.5.1.2 --- Focus group --- p.11 / Chapter 3.5.1.2.1 --- Sampling method --- p.12 / Chapter 3.5.1.2.2 --- Sample --- p.12 / Chapter 3.5.1.2.3 --- Research area --- p.12 / Chapter 3.5.1.2.4 --- Pre-testing the instrument --- p.13 / Chapter 3.5.2 --- Descriptive research --- p.13 / Chapter 3.5.2.1 --- Description of the instrument --- p.13 / Chapter 3.5.2.2 --- Procedure for administering the questionnaires --- p.14 / Chapter 3.5.2.3 --- Analysis and interpretation of the responses --- p.14 / Chapter IV --- RESULTS --- p.15 / Chapter 4.0 --- Results --- p.15 / Chapter 4.1 --- Consumption behavior --- p.15 / Chapter 4.1.1 --- Men's classification of cosmetics items --- p.15 / Chapter 4.1.2 --- Consumption behavior of cosmetics and toiletries --- p.16 / Chapter 4.1.3 --- Year(s) of experience of using skincare products --- p.16 / Chapter 4.1.4 --- Knowledge of brands that carry men's cosmetics --- p.17 / Chapter 4.1.5 --- Relative importance of independent factors --- p.17 / Chapter 4.1.6 --- Demographic description of the respondents --- p.18 / Chapter 4.1.6.1 --- Jobs/ industries --- p.18 / Chapter 4.1.6.2 --- Highest education level attained by respondents --- p.19 / Chapter 4.1.6.3 --- Respondents' monthly income --- p.19 / Chapter 4.1.6.4 --- Age distribution of the respondents --- p.19 / Chapter 4.2 --- Path analysis --- p.19 / Chapter 4.2.1 --- Reliability analysis --- p.20 / Chapter 4.2.2 --- LISREL analysis --- p.21 / Chapter 4.2.3 --- """Model 1"" of the conceptual model" --- p.22 / Chapter V --- CONCLUSION AND RECOMMENDATIONS --- p.26 / Chapter 5.0 --- Conclusion --- p.26 / Chapter 5.1 --- Managerial implications --- p.26 / Chapter 5.1.1 --- What to market --- p.26 / Chapter 5.1.2 --- How much to price --- p.27 / Chapter 5.1.3 --- How to market skincare products to men --- p.27 / Chapter 5.1.4 --- Whom to target at --- p.28 / Chapter 5.1.5 --- How to position skincare products --- p.29 / Chapter 5.1.6 --- How to make your brand recognized --- p.29 / Chapter 5.2 --- Limitations --- p.30 / Chapter 5.2.1 --- External validity --- p.30 / Chapter 5.2.1.1 --- Sampling bias --- p.30 / Chapter 5.2.1.2 --- Sampling method --- p.31 / Chapter 5.2.2 --- Limited scope --- p.31 / Chapter 5.2.2.1 --- Specific definition of the research subject --- p.31 / Chapter 5.2.2.2 --- Lack of segmentation --- p.32 / Chapter 5.2.2.3 --- Incomprehensive list of factors --- p.32 / Chapter 5.2.3 --- Different administrative methods used --- p.33 / Chapter 5.2.4 --- Maturation effect --- p.33 / Chapter 5.2.5 --- Unanswered sections --- p.34 / Chapter 5.2.6 --- Leading questions affecting validity --- p.34 / Chapter 5.3 --- Suggestions for future research --- p.34 / Chapter 5.3.1 --- Larger and more random sample --- p.34 / Chapter 5.3.2 --- Wider scope --- p.34 / APPENDIX --- p.36 / Chapter 1 --- Population by age group and sex at the end of2001 / Chapter 2 --- Sales of cosmetics and toiletries in the Asia-Pacific region by sector1998-2000 / Chapter 3 --- Constructs of the conceptual model and statements usedin questionnaire / Chapter 4 --- Questions and answers for the focus group / Chapter 5 --- Research instrument - the questionnaire / Chapter 6 --- Percentage of respondents who consider the stated items as cosmetics / Chapter 7 --- Usage frequency of cosmetics and toiletries / Chapter 8 --- Year(s) of experience of using skincare products / Chapter 9 --- Knowledge of the brands which carry men's cosmetics / Chapter 10 --- Relative importance of factors affecting the use of skincare products / Chapter 11 --- Industries which respondents workin / Chapter 12 --- Highest education level attained by respondents / Chapter 13 --- Respondents' monthly income / Chapter 14 --- Respondents' age distribution / Chapter 15 --- Results from reliability analysis / Chapter 16 --- LISREL outputs / BIBLIOGRAPHY --- p.37

by Lam Lai Ming, Regina, Tang Oi Tai. / Thesis (M.B.A.)--Chinese University of Hong Kong, 2002. / Includes bibliographical references (leaves 65-66). / Questionnaire also in Chinese. / ABSTRACT --- p.ii / TABLE OF CONTENTS --- p.iv / LIST OF TABLES --- p.vi / LIST OF FIGURES --- p.vii / ACKNOWLEDGEMENT --- p.ix / Chapter / Chapter I. --- INTRODUCTION --- p.1 / Genes and GM Food --- p.1 / Examples of GM Food Available in the Market --- p.2 / Potential Benefits and Risks of GM Food --- p.2 / Scientific Evidence for the Safety of GM Food --- p.5 / The International Scene of GM Food Labeling System --- p.6 / Pros and Cons of GM Food Labeling --- p.7 / Consumers' Perception and Acceptance of GM Food --- p.9 / Situation in Hong Kong --- p.11 / Hong Kong Public´ةs Concern --- p.13 / Chapter II. --- RESEARCH OBJECTIVES AND METHODOLOGY --- p.15 / Research Objectives --- p.15 / Methodology --- p.15 / Research Design --- p.15 / Questionnaire --- p.16 / Data Collection --- p.17 / Data Analysis Method --- p.17 / Chapter III. --- FINDINGS AND IMPLICATIONS --- p.19 / General Public's knowledge about / awareness of GM food --- p.19 / Consumers' Perception and Attitudes towards GM Food and Traditionally Produced Food --- p.22 / Quality --- p.25 / Nutritional Value --- p.27 / Price --- p.29 / Safety of consumption --- p.31 / Consumers' Purchasing Behavior --- p.34 / To evaluate consumers' opinions and reactions to the GM Food labeling system in Hong Kong --- p.40 / Profiles of the respondents --- p.43 / Limitations --- p.46 / Chapter IV. --- RECOMMENDATIONS --- p.48 / For Government --- p.48 / For GM Food Manufacturers --- p.50 / For Suppliers --- p.51 / APPENDIX --- p.53 / BIBLIOGRAPHY --- p.65

<p>Masna punjenja predstavljaju grupu proizvoda koje se<br />koriste u konditorskoj i pekarskoj industriji. Kako ona<br />najče&scaron;će sadrže između 30-40% masti, teži se dobijanju<br />formulacija sa redukovanim sadržajem masti. To se<br />može postići zamenom dela masne faze uz upotrebu<br />zamenjivača masti, najče&scaron;će hidrokoloida koji imaju<br />osobine slične osobinama zamenjene masti.<br />Maltodekstrini i njihovi geli mogu se koristiti kao<br />zamenjivači masti. Oni predstavljaju produkte hidrolize<br />skroba koji su rastvorljivi u vodi, mogu da poseduju<br />osobine formiranja gela, imaju slične mazive osobine<br />kao i masti i blagi i neutralni ukus.<br />U ovom radu ispitivane su reolo&scaron;ke osobine različitih<br />maltodekstrina kao i sme&scaron;a namenske biljne masti i<br />rastovora/gela maltodekstrina u odnosu 9:1. Na<br />osnovu dobijenih rezultata utvrđeno je da su od svih<br />ispitivanih komercijalnih maltodekstrina,<br />maltodekstrini <em>01970 </em>i <em>N-Lite D</em> sa namenskom biljnom<br />masti davali stabilne sisteme. Stoga su maltodekstrini<br /><em>01970</em> i <em>N-Lite D</em> kori&scaron;ćeni za dalja istraživanja.<br />Namenska biljna mast zamenjivana je sa 15 i 20%<br />gelima maltodekstrina <em>01970</em> i <em>N-lite D</em> u tri različita<br />odnosa: 16,7% gela maltodekstrina i 83,3% namenske<br />biljne masti; 33,3% gela maltodekstrina i 66,7%<br />namenske biljne masti i 50% gela maltodekstrina i<br />50% namenske biljne masti. Određivane su reolo&scaron;ke<br />osobine metodom histerezisnog postupka,<br />viskoelastične osobine, kao i teksturne osobine<br />pripremanih sme&scaron;a. Dobijeni rezultati su ukazivali da<br />prisustvo maltodekstrinskih gela u sme&scaron;i sa<br />namenskom biljnom masti utiče na pad tiksotropnosti i<br />čvrstoće i povećanje prividnog viskoziteta i<br />viskoelastičnosti ispitivanih sistema. Sve sme&scaron;e<br />namenske biljne masti i gela maltodekstrina služile su<br />kao komponenta masne faze za pripremu masnih<br />punjenja sa smanjenim sadržajem masti. Povećanjem</p><p>zamene dela masne faze maltodekstrinskim gelima u<br />masnim punjenjima uzrokovalo je povećanje<br />tiksotropnosti i čvrstoće kao i promenu boje krajnjeg<br />proizvoda. Na osnovu senzorske ocene sprovedene od<br />strane iskusnog senzorskog panela i na osnovu testa<br />prihvatljivosti od strane netreniranih potro&scaron;ača,<br />najbolje ocenjena masna punjenja bila su ona kod kojih<br />je 5% masti zamenjeno maltodekstrinskim gelima.<br />Međutim, na osnovu rezultata testa prihvatljivosti<br />uočeno je da su i sistemi sa 15% zamene masti bili<br />senzorski prihvatljivi. Takođe je i na osnovu rezultata<br />sprovedenog upitnika na uzorku od 250 ispitanika<br />utvrđeno da su potro&scaron;ači (64,4%) zainteresovani za<br />konzumiranje konditorskih proizvoda sa smanjenim<br />sadržajem masti.</p> / <p>Confectionery fat fillings are products used in<br />confectionery and baking industry. They contain<br />approximately 30-40% of fat. Due to the high fat<br />content, fat fillings have considerable high caloric<br />value. Therefore, there is a trend to decrease fat<br />content in fat filling formulation. That can be achieved<br />by replacing the portion of the fat phase with fat<br />replacers, most often with hydrocolloids having<br />characteristics which tend to mimic properties of<br />replaced fat. Maltodextrins and their gels can be used<br />as potential fat replacers. Maltodextrins represent<br />starch hydrolysis products soluble in water. Also they<br />posses gel forming ability, spreading ability similar to<br />fats, and bland and non sweet taste.<br />Rheological properties of different types of<br />maltodextrins were examined. Also, blends prepared<br />with 90 % of vegetable fat and 10% of maltodextrin<br />solution/gels were rheologically characterised.<br />According to obtained results, it was found that among<br />all tested commercial maltodextrins,<em> 01970</em> and <em>N-Lite<br />D</em> built stable systems. Therefore, they were used in<br />further measurements.<br />Vegetable fat was partially replaced by 15 and 20% of<br /><em>01970</em> and <em>N-Lite D</em> maltodextrin gels in three different<br />ratios (16.66%, 33.33% and 50% respectively). Steady<br />shear, dynamic oscillatory measurements as well as<br />textural measurements were performed. The obtained<br />results indicated that the presence of maltodextrin gels<br />in blends with vegetable fat influenced the decrease of<br />thixotropy and hardness and increase of viscosity and<br />viscoelasticity of the tested systems. All maltodextrin<br />gel/vegetable fat blends were further used for</p><p>preparation of confectionery fat fillings. The increase in<br />the amount of fat reduction resulted in the increase of<br />thixotropy and hardness and change in colour of the<br />final product. According to sensory analysis performed<br />by trained sensory panel as well as by measurement of<br />product acceptance&ndash;preference performed by<br />untrained panellists (consumers), fat filling with 5% fat<br />reduction had the highest scores. However, according<br />to product acceptance&ndash;preference measurements it<br />was estimated that the final product with 15% fat<br />reduction was also sensory acceptable. The results of<br />survey performed on 250 participants showed that<br />consumers (64.4%) were interested in consuming low<br />fat confectionery product</p>

Creating effective functions in website designs that reduce consumers' anxiety in shopping online is a challenge common to most e-retailers. The present study investigated the roles of online reputation systems and instant chat services in decreasing customer perceived risk and increasing initial trust in unfamiliar e-retailers. Therefore, the reputation system when coupled with live chat service may be an effective external mechanism for providing potential consumers with critical decision making information. The present research focused on examining the respective value of live chat services and reputation systems in reducing potential consumers' perceived risk and simultaneously increasing their initial trust towards an unfamiliar e-retailer. The present research tested an e-retailing trust model based on the consumer decision making process. The model incorporated the following variables: (1) live chat service, and (2) reputation system, and explanatory variables: (1) perceived risk and (2) an initial trust. Customer prediction of purchasing is the response variable. The moderating role of interdependent and independent self-construal on online consumers’ behavior was also examined. Based on the review of literature, the following hypotheses were developed: (H1) Perceived risk associated with an unfamiliar web retailer will vary as a feature of the reputation system feature of a web retailer; where the reputation is positive, perceived risk will decrease. (H2) Perceived risk associated with an unfamiliar web retailer will vary as a feature of the instant chat feature of a web retailer; the mere presence of a live chat feature will decrease perceived risk. (H3) Initial trust associated with an unfamiliar web retailer will vary as a feature of the reputation system feature of a web retailer; where the reputation is viewed as negative, perceived risk will increase. (H4) Initial trust associated with an unfamiliar web retailer will very as a feature of the instant chat feature of a web retailer; the mere absence of a live chat feature will result in an increase in perceived risk. (H5) Purchase Intention will be influenced by the live chat function in the e-retailing website. (H6) Purchase Intention will be influenced by the evaluation system presented in the website. (H7) Purchase Intention will be influenced by the customers' perceived risk. (H8) Purchase intention will be influenced by the customers' initial trust. (H9) There is no interaction effect between the perceived risk and initial trust. (H10) Self-construal will moderate the effects on initial trust and perceived risk. A two by two factorial between-subjects experiment was conducted using a mock retail website design to examine the effect of reputation system and live chat service on customers. The findings demonstrated that the evaluation system significantly influences customers' perceived risk and initial trust, and directly influences customers' purchase intention. Perceived risk and initial trust influence customers' purchase intention independently. For future marketing implications, this research suggests that positive customer reviews, transaction history or other evaluation details in the web presentation is crucial for a starting e-retailer. Although there is no significant direct effect of self-construal on the perceived risk and initial trust, this research demonstrated that female and male have different self-construal and self-construal can be a good mediator to observe its effects on the customers' attitude and behavior. Furthermore, customers' initial trust and perceived risk determine their behavior separately which indicates that customers' initial trust increase doesn’t mean their perceived risk will decrease. / Graduation date: 2012

Indiana University-Purdue University Indianapolis (IUPUI) / Research suggests that misperceptions about the mentally ill and about their ability to recover and live productive lives are still commonly held by the public. Psychoeducation programs and direct contact can help both correct misperceptions and offer encouraging messages about recovery in those with and without mental illness. Consumer presentation programs, such as NAMI’s In Our Own Voice (IOOV), were designed in part for these purposes. This study examined archival IOOV audience evaluations (n = 599) from 2009 to better understand how audiences respond to IOOV in natural settings. Qualitative and quantitative analyses were conducted to examine: 1) viewers’ responses to the program, 2) differences between consumer and nonconsumer responses, and 3) whether the program satisfies program goals for audience members. Results indicate that the majority of viewers respond positively, in a variety of ways and to a variety of program elements not previously identified. Additionally, the program’s effects appear to generalize across consumers and nonconsumers equally well, with the exception that nonconsumers more frequently reported finding the program educational and consumers more frequently reported personally relating to presenters. Finally, results suggest that IOOV is indeed meeting its two stated program goals for audience members: educating the public and offering a hope-inspiring message of recovery. In conclusion, IOOV, as it is performed in the field, appears to be a valuable addition to educational and inspiring recovery-oriented programming available to the public.

M. Tech. (Department of Marketing, Faculty of Management Sciences), Vaal University of Technology. / It is evident that social media has become a fundamental instrument in society and has revolutionised the way society interacts and conducts business. More than 75 percent of the South African Generation Y population are active users of various social media platforms and the collective topics that are discussed include the status quo, entertainment, sports and other various issues that affect society as an integrated whole. However, many challenges are associated with social media concerning the affordability and accessibility of the internet. Consequently, it makes it a challenge for organisations to utilise social media as a reliable marketing instrument. Therefore, the study seeks to examine the effect of social media marketing dimensions on consumer attitudes and adoption among Generation Y consumers. The sample consisted of 285 self-reporting social media active users located in the Southern Gauteng region of South Africa. The study adhered to a quantitative approach and a snowball sampling method, whereby data were collected using a paper and pencil based self-administered questionnaire in 2019. A positivist research philosophy was followed whereby hypotheses where formulated for the study. In addition, formal procedure regarding research ethics were observed during empirical data collection and the questionnaire was also tested for reliability as well as validity. A pilot study preceded the main data collection survey processes. The collected data was analysed using descriptive statistics, correlation analysis and regression models. The results of the study indicated significant positive relationships for the three dimensions of social media marketing, namely in-formativeness (β= +0.302; t= 6.030; p<0.01), source credibility (β= +0.171; t= 2.767; p<0.01), perceived enjoyment (β=+0.169; t=2.956; p<0.00) and Generation Y consumer’s attitude. The fourth dimension being social identity, did not yield a statistically significant relationship in the regression model (β= 0.017; t= 0.256; p=0.01). Furthermore, significant positive relationships were also observed between consumer attitudes and the adoption of social media marketing (β= + 0.276; t-value= 4.841; p<0.01) among Generation Y consumers. As such, insight acquired from this study will assist both marketing academics as well as practitioners in comprehending Generation Y consumers’ perceptions on adoption and attitudes in relation to the adoption of social media as a marketing instrument. Based on the results, recommendations assert that, among others, marketing practitioners should effectively adopt social media as a marketing platform to communicate their marketing efforts and initiatives. Furthermore, marketers should integrate their marketing initiatives and strategies with the 4th industrial revolution. In addition, limitations, future research avenues are identified, and contributions of this study are discussed.

Thesis (PhD (Education)--University of Stellenbosch, 2006. / 287 leaves printed as single pages, preliminary pages i-xxii and numbered pages 1-253. Includes bibliography and appendixes. Digitized at 600 dpi grayscale to pdf format (OCR), using a Bizhub 250 Konica Minolta Scanner. / ENGLISH ABSTRACT: This study is aimed at developing a curriculum framework for consumer learning at a higher education institution, using a case study design. To determine the need for consumer learning at the Cape Peninsula University of Technology - the "bounded context" of the study - a situation analysis was conducted as the first phase of curriculum development. Methods to triangulate data included the use of quantitative and qualitative research methods, together with a thorough literature study. The two sets of empirical data were obtained from two research instruments, namely self-administered survey questionnaires and semistructured interviews with learning facilitators (lecturers) at the institution. The survey amongst first-year students was used to assist in the needs assessment for curriculum development at the CPUT and to determine the knowledge, skills, values and attitudes of first-year respondents regarding consumer rights and responsibilities, as well as other consumer-related issues. This not only provided data to analyse the situation, but also assisted in the planning and development of a curriculum framework for consumer learning. The researcher used semi-structured interviews to determine the views and perceptions of learning facilitators regarding the importance of consumer learning, and to gauge the need for such learning at the institution. Aspects relating to the contents, teaching strategies, level of introduction, potential for critical crossfield outcomes development, benefits and major obstacles in the implementation and/or integration into the curriculum were also investigated. The two-tiered situation analysis indicated that students expressed a clear need for consumer learning at the Cape Peninsula University of Technology, especially regarding the areas of consumer rights and responsibilities. The importance of consumer learning and the "readiness climate" from the perspective of the learning facilitators was also clearly established. The study culminated in the development of a curriculum framework for consumer learning that is compatible with the requirements of the South African Qualifications Authority and the Higher Education Qualifications Framework in South Africa. Key findings reported in the form of a curriculum framework could serve as a guideline for the planning and implementation of a consumer learning programme at the Cape Peninsula University of Technology. / AFRIKAANSE OPSOMMING: Hierdie studie is onderneem met die doel om 'n kurrikulumraamwerk vir verbruikersleer aan 'n hoëronderwysinstelling te ontwikkel. 'n Gevallestudiebenadering is gebruik om die sosiale verskynsel van verbruikersleer te ondersoek. Om die behoefte aan verbruikersleer aan die Kaapse Skiereilandse Universiteit van Tegnologie - die konteks van die studie - te bepaal, is 'n situasie-analise onderneem as die eerste fase van kurrikulumontwikkeling. Metodes van triangulasie in hierdie navorsing sluit die benutting van kwantitatiewe en kwalitatiewe gegewens in, asook 'n literatuurstudie. Die twee stelle empiriese gegewens is verkry vanuit 'n selfgeadministreerde opnamevraelys aan studente en onderhoude met leerfasiliteerders (dosente) aan die instelling. Die doel van die opnamevraelys was om te help met die behoeftebepaling vir kurrikulumontwikkeling aan die Kaapse Skiereilandse Universiteit van Tegnologie, en veral om die kennis, vaardighede, waardes en houdings van eerstejaarrespondente met betrekking tot verbruikersregte en -verantwoordelikhede te bepaal. Dit het nie alleen insig in die situasie-ontleding gegee nie, maar het ook gehelp met die beplanning en ontwikkeling van 'n kurrikulumraamwerk vir verbruikersleer. Die doel met die gebruik van semi-gestruktureerde onderhoude in hierdie studie was om die navorser in staat te stel om die sienswyse en persepsies van leerfasiliteerders met betrekking tot die belangrikheid van verbruikersleer, asook die behoefte daarvoor by die instelling te bepaal. Aspekte wat verband hou met die inhoud, onderrigstrategieë, vlak van bekendstelling, potensiaal vir kritieke uitkomsontwikkeling, voordele en vernaamste struikelblokke in die implementering en/of integrasie van die kurrikulum is ook getoets. Die situasie-analise dui daarop dat studente aan die Kaapse Skiereilandse Universiteit van Tegnologie 'n behoefte het aan verbruikersleer, veral met betrekking tot die bevordering van verbruikersregte en -verantwoordelikhede. Die belangrikheid van verbruikersleer en die "gereedheidsklimaat" daarvoor vanuit die perspektief van die leerfasiliteerders is ook bevestig. Die resultaat van die navorsing het gelei tot die ontwikkeling van 'n kurrikulumraamwerk vir verbruikersleer wat versoenbaar is met die vereistes van die Suid-Afrikaanse Kwalifikasie-Owerheid en die van die Hoëronderwys Kwalifikasieraamwerk in Suid-Afrika. Sleutelbevindings in verband met verbruikersleer is ook in die raamwerk opgeneem. Hierdie bevindings kan as 'n riglyn dien vir die beplanning en implementering van 'n verbruikersleerprogram aan die Kaapse Skiereilandse Universiteit van Tegnologie.

by Chan Chui-mi, Rebecca and Pong Hei-ming, David. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1990. / Bibliography: leaf 138. / TABLES OF CONTENTS --- p.ii / LIST OF ILLUSTRATIONS --- p.v / LIST OF TABLES --- p.vi / ACKNOWLEDGMENTS --- p.vii / Chapter I. --- BACKGROUND AND PROBLEM STATEMENT --- p.1 / Background on the Yuppie Phenomenon --- p.1 / Baby-boomers and Yuppies --- p.1 / Yuppies in the U.S.A. --- p.1 / The Yuppie Phenomenon in Hong Kong --- p.3 / Statement of the Problem --- p.5 / Chapter II. --- LITERATURE REVIEW --- p.6 / Yuppies : Origin and Definition --- p.8 / Yuppies : Their Inner World --- p.10 / Yuppies : An International Flavor --- p.13 / Yuppies in Hong Kong --- p.15 / Returnees --- p.16 / Working Educated Women --- p.16 / Yuppies : Life-style and Marketing Imp1ications --- p.17 / Yuppies : Fading Away --- p.17 / Conclusions --- p.22 / Chapter III. --- RESEARCH METHODOLOGY --- p.23 / Hypotheses Development --- p.23 / Psychological Traits --- p.24 / Status Conscious --- p.24 / Quality Conscious --- p.24 / Motivation and Drive --- p.25 / Innovative and Adventurous --- p.25 / Health-conscious --- p.25 / Time-conscious --- p.26 / Concern for Children --- p.26 / Media Selection --- p.26 / Market/Consumption Behavior --- p.27 / Demographic Profile --- p.28 / Target Group Definition --- p.29 / Age --- p.30 / Personal Income --- p.30 / Education --- p.31 / Data Collection --- p.31 / Sampling Frame --- p.31 / Questionnaire Design --- p.32 / Psychological Traits --- p.32 / Market Behavior --- p.33 / Demographic Profile --- p.35 / Data Analysis --- p.35 / Summary --- p.36 / Chapter IV. --- DATA COLLECTION AND ANALYSIS --- p.37 / Pilot Test --- p.37 / Data Collection in Practice --- p.38 / Sample Group --- p.38 / Post-coding of Part I Answers --- p.39 / Post-coding of Part II Answers --- p.39 / Descriptive Statistics --- p.46 / Frequency Statistics --- p.46 / Hypothesis Testing of Psychological --- p.46 / Traits By Two-Sample T-test / Analysis of Yuppies， Consumption By One-Sample Chi-Square --- p.48 / Cross Tabulation and Chi-Square --- p.51 / Statistic on Consumption of Yuppies / Vis-a-vis the Control Group / Demographic Characteristics of Yuppies --- p.54 / Cluster Analysis --- p.56 / Primary Cluster Analysis --- p.56 / Secondary Cluster Analysis --- p.58 / Demographic Characteristics Redefined --- p.62 / Chapter V. --- MARKETING IMPLICATIONS --- p.63 / Executive Summary --- p.63 / Marketing Implications --- p.64 / Marketing of Social Goods --- p.65 / Marketing of Non-social Goods --- p.66 / New Market Segments --- p.67 / New Product Attributes --- p.67 / New Distribution Channels --- p.68 / New Promotion Messages --- p.68 / Differentiated Pricing Strategies --- p.69 / Recommendations for Future Studies --- p.77 / APPENDIX --- p.71 / Chapter 1 --- Initial Questionnaire for Pilot Test --- p.71 / Chapter 2 --- Pilot Test and Spearman Coefficient for Internal Consistency Test --- p.89 / Chapter 3.1 --- Revised Questionnaire in English --- p.91 / Chapter 3.2 --- Revised Questionnaire in Chinese --- p.102 / Chapter 4 --- "Descriptive Statistics on Mean, Standard Deviation, Maximum and Minimum Values of Records" --- p.113 / Chapter 5 --- Hypothesis Testing of Psychological Traits by Two-sample T-test --- p.114 / Chapter 6 --- T-test Results on the Mean Difference for Each Group of Attitude Statements between the Yuppies and the Control Group --- p.116 / Chapter 7 --- One Sample Chi-square Test --- p.120 / Chapter 8 --- Results of One Sample Chi-square on Yuppies， Consumption --- p.121 / Chapter 9 --- Cross Tabulation of Chi-square Statistics on Consumption of Yuppies vis-a-vis the Control Group --- p.127 / Chapter 10 --- Frequency Statistics on Yuppie Demographics --- p.130 / Chapter 11 --- Cluster Analysis --- p.135 / BIBLIOGRAPHY --- p.136

by Chong Lai-Yin, Ho Lai-Wai Thomas Leo, Lee Ching-Lum Bianca. / Thesis (M.B.A.)--Chinese University of Hong Kong, 2003. / Includes bibliographical references (leaves 140-141). / Questionnaire in Chinese. / ABSTRACT --- p.i / TABLE OF CONTENTS --- p.iii / LIST OF TABLES --- p.vii / ACKNOWLEDGEMENTS --- p.ix / Chapter CHAPTER 1 --- INTRODUCTION --- p.1 / Chapter 1.1. --- Rationale of Study --- p.1 / Chapter 1.2. --- Research Objectives --- p.6 / Chapter 1.3. --- Research Scope --- p.7 / Chapter 1.3.1. --- Study Focus --- p.7 / Chapter 1.3.2. --- Advertising Media --- p.8 / Chapter CHAPTER 2 --- LITERATURE REVIEW --- p.9 / Chapter 2.1. --- Gender Stereotype --- p.9 / Chapter 2.2. --- Sexual Content in Advertising --- p.14 / Chapter 2.3. --- Chinese Culture --- p.16 / Chapter 2.4. --- Attitude towards Sex of Hong Kong People --- p.17 / Chapter 2.5. --- Advertising Effectiveness --- p.20 / Chapter CHAPTER 3 --- METHODOLOGY --- p.22 / Chapter 3.1 --- Hypotheses --- p.22 / Chapter 3.2 --- Definition --- p.23 / Chapter 3.3 --- Research Methods --- p.24 / Chapter 3.3.1. --- Part One: Content Analysis --- p.24 / Chapter 3.3.2. --- Part Two: Experiment Study --- p.26 / Chapter 3.3.2.1. --- Experiment Data Collection Method --- p.26 / Chapter 3.3.2.1.1. --- Experiment Objects --- p.26 / Chapter 3.3.2.1.2. --- Experiment Subjects --- p.28 / Chapter 3.3.2.1.3. --- Experiment Procedure --- p.28 / Chapter 3.3.2.1.4. --- Experiment Questionnaire Design --- p.29 / Chapter 3.3.2.2. --- Experiment Data Analysis Method --- p.30 / Chapter 3.3.2.2.1. --- General Brand Name Recall --- p.30 / Chapter 3.3.2.2.2. --- Sexual Appeal Ads Recall --- p.30 / Chapter 3.3.2.2.3. --- Gender Role Stereotyping Ads Recall --- p.31 / Chapter 3.3.3. --- Part Three: Survey --- p.31 / Chapter 3.3.3.1. --- Survey Data Collection Method --- p.31 / Chapter 3.3.3.1.1. --- Survey Objects --- p.31 / Chapter 3.3.3.1.2. --- Survey Population --- p.33 / Chapter 3.3.3.1.3. --- Survey Sampling Method --- p.33 / Chapter 3.3.3.1.4. --- Survey Sample Size --- p.33 / Chapter 3.3.3.1.5. --- Survey Procedure --- p.34 / Chapter 3.3.3.1.6. --- Survey Questionnaire Design --- p.34 / Chapter 3.3.3.2. --- Survey Data Analysis Method --- p.36 / Chapter 3.3.3.2.1. --- Sexual Appeal Ads --- p.36 / Chapter 3.3.3.2.2. --- Gender Role Stereotyping Ads --- p.36 / Chapter CHAPTER 4 --- CONTENT ANALYSIS RESULTS --- p.38 / Chapter 4.1. --- Gender Role Stereotyping --- p.39 / Chapter 4.1.1. --- The Family --- p.40 / Chapter 4.1.2. --- The Ritualization of Subordination --- p.41 / Chapter 4.2. --- Sexual Appeal --- p.42 / Chapter CHAPTER 5 --- EXPERIMENT RESULTS --- p.45 / Chapter 5.1. --- Respondent Profile --- p.45 / Chapter 5.1.1. --- Age --- p.45 / Chapter 5.1.2. --- Gender --- p.46 / Chapter 5.1.3. --- Education Level --- p.46 / Chapter 5.2. --- General Brand Name Recall --- p.47 / Chapter 5.2.1. --- Overall Recall --- p.47 / Chapter 5.2.2. --- First Recall --- p.49 / Chapter 5.3. --- Sexual Appeal Ads Recall --- p.51 / Chapter 5.3.1. --- Sexual Appeal and Non-Sexual Appeal Ads --- p.51 / Chapter 5.3.2. --- Sexual Appeal Ads Recall by Gender --- p.52 / Chapter 5.4. --- Gender Role Stereotyping Ads Recall --- p.53 / Chapter 5.4.1. --- Gender Role Stereotyping Ads and Non-Gender Role Stereotyping Ads --- p.53 / Chapter 5.4.2. --- Gender Role Stereotyping Ads Recall by Gender --- p.54 / Chapter CHAPTER 6 --- SURVEY RESULTS --- p.55 / Chapter 6.1. --- Respondent Profile --- p.55 / Chapter 6.1.1. --- Age --- p.55 / Chapter 6.1.2. --- Gender --- p.56 / Chapter 6.1.3. --- Education Level --- p.56 / Chapter 6.2. --- Sexual Appeal Ads --- p.57 / Chapter 6.2.1. --- Descriptions of Sexual Appeal Ads --- p.57 / Chapter 6.2.1.1. --- Overall Descriptions --- p.57 / Chapter 6.2.1.2. --- Descriptions by Gender --- p.57 / Chapter 6.2.2. --- Attitudes towards Sexual Appeal Ads --- p.58 / Chapter 6.2.2.1. --- Overall Attitudes --- p.58 / Chapter 6.2.2.2. --- Attitudes by Gender --- p.59 / Chapter 6.3. --- Gender Role Stereotyping Ads --- p.65 / Chapter 6.3.1. --- Descriptions of Gender Role Stereotyping Ads --- p.65 / Chapter 6.3.1.1. --- Overall Descriptions --- p.65 / Chapter 6.3.1.2. --- Descriptions by Gender --- p.65 / Chapter 6.3.2. --- Attitudes towards Gender Role Stereotyping Ads --- p.66 / Chapter 6.3.2.1. --- Overall Attitudes --- p.66 / Chapter 6.3.2.2. --- Attitudes by Gender --- p.66 / Chapter 6.4. --- Sexual Appeal and Gender Role Stereotyping Ads Comparison --- p.72 / Chapter 6.4.1. --- Descriptions of Ads --- p.72 / Chapter 6.4.2. --- Attitudes towards Ads --- p.73 / Chapter CHAPTER 7 --- DISCUSSION --- p.76 / Chapter 7.1. --- The Sample --- p.76 / Chapter 7.2. --- Product Recall --- p.77 / Chapter 7.2.1. --- Unaided Recall --- p.77 / Chapter 7.2.2. --- Recall vs. Gender --- p.78 / Chapter 7.2.3. --- Recall vs. Product --- p.79 / Chapter 7.3. --- Perceptions & Attitudes --- p.80 / Chapter 7.3.1. --- Sexual Appeal --- p.80 / Chapter 7.3.1.1. --- Ad-By-Ad Analysis --- p.81 / Chapter 7.3.1.1.1. --- Ad A1 --- p.81 / Chapter 7.3.1.1.2. --- Ad A2 --- p.82 / Chapter 7.3.1.1.3. --- Ad A3 --- p.82 / Chapter 7.3.1.1.4. --- Ad A4 --- p.83 / Chapter 7.3.2. --- Gender Stereotypes --- p.84 / Chapter 7.3.2.1. --- Ad-By-Ad Analysis --- p.86 / Chapter 7.3.2.1.1. --- Ad Bl --- p.86 / Chapter 7.3.2.1.2. --- Ad B2 --- p.87 / Chapter 7.3.2.1.3. --- Ad B3 --- p.88 / Chapter 7.3.2.1.4. --- Ad B4 --- p.88 / Chapter 7.4. --- Null Hypotheses Review --- p.89 / Chapter CHAPTER 8 --- LIMITATIONS --- p.91 / Chapter 8.1. --- Literature Research --- p.91 / Chapter 8.2. --- Print Analysis --- p.91 / Chapter 8.3. --- Sample & Representation --- p.92 / Chapter 8.4. --- Advertisement Recall & Perceptions Questionnaire --- p.92 / Chapter 8.5. --- Overall Representation --- p.93 / Chapter CHAPTER 9 --- CONCLUSION --- p.95 / Chapter CHAPTER 10 --- APPENDICES --- p.99 / Chapter 10.1. --- Appendix 1: Hong Kong Magazines 2000/2001 --- p.99 / Chapter 10.2. --- Appendix 2: Photos of Advertisements --- p.103 / Chapter 10.3. --- Appendix 3: Experiment Procedures --- p.117 / Chapter 10.4. --- Appendix 4: Experiment Questionnaire --- p.118 / Chapter 10.5. --- Appendix 5: Survey Questionnaire --- p.121 / Chapter 10.6. --- Appendix 6: Content Analysis Results --- p.123 / Chapter 10.7. --- Appendix 7: Advertisement Database --- p.126 / Chapter CHAPTER 11 --- BIBLIOGRAPHY --- p.140 / Chapter 11.1. --- Books --- p.140 / Chapter 11.2. --- Periodicals --- p.140 / Chapter 11.3. --- Websites --- p.141

Thesis by publication. / Thesis (PhD) -- Macquarie University, Macquarie Graduate School of Management, 2008. / Bibliography: leaves 124-133. / Introduction - Literature review -- Online word-of-mouth: a comparison of American and Chinese discussion boards -- Electronic word-of-mouth: a comparison of stated and revealed behaviour on electronic discussion boards -- A cross-cultural comparison of electronic word-of-mouth and country-of-origin effects -- Conclusion. / The growth of electronic discussion boards has enabled consumers from different cultures to communicate with people of similar interests. Through this online channel, marketing concepts such as word-of-mouth (WOM) and country-of-origin (CoO) effects have the potential to become more important because of the potentially large number of participants involved. The US and China, being the largest and second-largest online population in the world respectively, are ideal countries to investigate the frequency and extent of these marketing concepts. --The thesis consists of three separate but inter-related papers which have been published in journals or have been accepted for publication. Each paper builds on the one before and analyses different aspects of online consumer behaviour such as information-giving, information-seeking and the CoO statements made by participants of discussion boards. By examining and comparing the frequency and content of discussion postings on discussion boards within US and China based websites, the thesis makes a comparison of the information-giving and information-seeking behaviour of the discussants and also looks at the extent and the content of CoO statements made. Online observation of discussion postings from six different discussion boards (three each from the US and China) was conducted over two 90-day period in 2004 and 2005 and a total of 5,993 discussion postings were downloaded for analysis. In addition, an online survey of 214 participants was conducted to compare the stated and actual (or "revealed") behaviour of discussants on the US and China based discussion boards. -- Overall, the findings indicate consistent differences over a 12-month period in the bahaviour of the US and Chinese discussants. The US discussants were found to provide more information than their Chinese counterparts while the Chinese discussants exhibited more information-seeking bahaviour on the discussion boards. The findings also indicate that the Chinese discussants demonstrated more negative CoO statements and these statements were observed to be related to Japan and/or brands that originated from Japan. The findings suggest that such negative CoO statements can increase rapidly online and it appears that the negative sentiments by the Chinese were apparently unrelated to product quality; instead they appear to have been predominantly associated with war related animosity. -- These findings have important implications for marketers selling to the Chinese as discussion boards appear to be more important as a source of information for the Chinese than the Americans. Also, given that the Chinese discussants demonstrated a high level of negative CoO statements relating to products from Japan, marketers selling Japanese products to the Chinese must understand the underlying issues related to these negativeCoO statements and take steps to prevent non-purchase of Japanese products. / Mode of access: World Wide Web. / vii, 133 leaves ill