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Static or Dynamic: An experimental study : The Impact of animation principles on user engagement on LinkedInFreid, Stina, Gredeus Ampuero, Alexandra January 2023 (has links)
Engagement. This has become a key concept in the field of marketing. The concept of "engagement" is utilized to describe the way users instantly engage with brands using clicks, reactions, comments, and sharing. Brands and advertisers utilize media platforms to increase brand awareness and create customer-engaging content. In recent years, most platforms have utilized motion graphics and animations to produce more dynamic content, separate themselves from competitors, and create engaging content. Nevertheless, is it possible to increase engagement by using animation principles? The objective of this research is to gain an understanding of how the principles of animation can be used to improve engagement on LinkedIn, as well as the impact these principles may have on social networking site platforms, and to determine which types of content are the most engaging. The following research question was asked: RQ1: How does the use of animation principles in dynamic posts influence the level of engagement on LinkedIn compared to static posts? In this study, an inductive and empirical approach through the Visual Attention Theory was used. A quantitative content analysis was performed on the companies' LinkedIn profiles to gather data on engagement. The content analysis was performed on LinkedIn in a real-world scenario using Ny Studio, Grace Studio, and Saga Production’s accounts. In total, 18 posts—three static and three dynamic were uploaded on each of the company's LinkedIn accounts. The collected data was inserted into the engagement metric to be further analyzed. Compared to static posts on LinkedIn, the dynamic post with the principles of animation did not yield significantly higher engagement. The animation of principles does, however, affect a post's comments, reactions, and shares. At the same time, static posts showed higher engagement in terms of views and clicks. The independent t-test resulted in a significant (p < 0.001) value for the engagement metric of clicks. This reveals that static post engagement on clicks does differ substantially in this study compared to dynamic posts. The findings contribute to the limited understanding of how dynamic LinkedIn affects user engagement and have laid the groundwork for further research in this area.
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Utilization of AI in Digital Marketing : An empirical study of Artificial Intelligence and the impact of effectiveness, ethics and regulations.Sundqvist, Belinda, Ohanisian, Jerar, ali, shaafi osman January 2023 (has links)
Date: 2023-05-30 Level: Bachelor thesis in Business Administration, 15 cr Institution: School of Business, Society & Engineering, Mälardalen University Authors: Belinda Sundqvist Jerar Ohanisian Shaafi Osman Ali 00/09/08 97/09/03 99/02/05 Title: Utilization & impact of AI in digital marketing Examinator: Magnus Linderström Supervisor: Stylianos Papaioannou Keywords: Artificial intelligence (AI), Digital marketing, Search engine optimization (SEO), Customer relationship management (CRM), Gathered data, Ethics, Effectiveness, Regulation Research question: How do businesses utilize AI and how does it impact digital marketing? Purpose: The purpose of this study is to examine how organizations use artificial intelligence (AI) technology in their digital marketing, and how this affects their efforts to communicate digitally. This in conjunction with any repercussions regarding ethical and legal concerns, that may occur through the utilization of AI. Method: Qualitative method Conclusion: AI tools, especially text generators like ChatGPT, are being widely used in digital marketing, especially by small to medium-sized enterprises (SMEs). Larger businesses consider ethical and legal aspects like GDPR in AI implementation. The utilization and choice of AI tools depend on a business's needs and resources. While AI helps improve margins, reduce costs, and enhance quality, it also includes challenges like potential skill gaps. Business size matters: large businesses can invest more but struggle with implementation, whereas SMEs adapt quicker and can achieve growth through AI. The study confirms AI's profitability in business, specifically in digital marketing.
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Påverkan av business intelligences på digital marknadsföring och affärsutveckling : En fallstudie om hur business intelligence kan användas för affärsutveckling i samband med digital marknadsföring för att öka konvertering. / Business intelligences influence on digital marketing and business development : A case study on how business intelligence can be used for business development with digital marketing to increase conversionGruffman, Emma, Gunnarsson Johnson, Amanda January 2021 (has links)
Digital marknadsföring genomsyrar dagens samhälle och är en viktig del i att företag förblir konkurrenskraftiga. I och med digitaliseringens ökning så ökar även informationsmängden som genereras. Business intelligence är ett system vilket kan presentera användbar information från en stor mängd data till användaren, som kan användas för bättre beslutfattande. Denna studie har genomfört en fallstudie med syfte att undersöka i vilken utsträckning BI kan appliceras för att öka lönsamheten av digital marknadsföring. Resultatet visar på att kunder initialt är negativt inställda till annonsering i sökmotorer, däremot kan attityden till annonsering förändras ifall annonseringen förmedlar något värde till kunden. Men för att skapa värde för kunden krävs kunskap, både om kundens beteende och om marknadsföringens påverkan. Det gäller att hitta rätt sökord för företaget samt att dessa sökord är tillräckligt individbaserade så att de matchar kundens sökning. Studien har identifierat att det krävs mer än en effektiv digital marknadsföring för att öka konvertering, utan även andra faktorer har stor betydelse. Den största påverkan studien har kunnat identifiera är själva varumärket. Därmed för att öka konverteringar bör fokus först och främst ligga på varumärkesexponering och att utveckla effektiva marknadsföringsstrategier / Digital marketing permeates today's society and is an important part of companies creating unique competitive advantages. In addition, it has led to the growth of information digitally. Business intelligence is a system that generates useful information to the user of the system, which can be used to make better decision making The study has been conducted by a case study, with the aim of investigating the extent to which BI can be applied to increase the profitability of digital marketing. The results show that initially customers often think negatively about advertisements in search engines, the attitude towards advertisement can shift if the advertisement presents some sort of value to the customer. To create value knowledge is required, about customer behavior and marketing. It is important to find the right search words for the company and that these search words are sufficiently individual based, so they match the customer search. Furthermore, the results show that to increase purchases there is more than to create effective digital marketing. The study has found that the brand has the biggest impact on customers. Therefore to increase purchases, the focus should primarily be on brand exposure and developing effective marketing strategies.
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Bryggan från magkänslan till hjärnkontoret : En kvalitativ studie om hur idrottsföreningar, med hjälp av digital marknadsföring, skulle kunna öka antalet medlemmarEriksson, Marcus, Freberg, Markus January 2022 (has links)
Idrottsföreningar upplever idag en negativ trend som berör avhoppsproblemtik bland idrottsföreningarnas medlemmar. Tidigare studier behandlar främst denna avhoppsproblemtik ur perspektivet av barn- och ungdomar. Varpå forskarna ser möjligheter att vidga synen på detta ämnesområde och istället bredda målgruppens syn till seniorer i mån att attrahera nya medlemmar. Syftet med denna studie är att undersöka hur idrottsklubbar arbetar med digitaliserade marknadsföringsinstrument, och se om man kan använda sådana för att utforma en digitaliseringsstrategi för att öka antalet klubbmedlemmar. För att främja studiens syfte har tre forskningsfrågor framtagits som är: Hur kan breddidrottsklubbar, genom sociala medier, öka antalet aktiva seniormedlemmar? Hur arbetar breddidrottsklubbar med digitala marknadsföringsinstrument? Hur kan en gynnsam digital marknadsföringsstrategi se ut för ändamålet? För att skapa perceptioner kring dessa frågor utfördes en kvalitativ metod med semistrukturella intervjuer med fem idrottsklubbar. Det teoretiska ramverket som studien har som utgångspunkt är Digital marknadsföring, Sociala medier, Word-of-Mouth, Self-determination theory, Customer knowledge management och Recruitment optimisation model. Dessa teorier och begrepp nyttjades för att infånga gnosis kring ämnesområdet och för att sedan få inspiration för att försöka utforma en digitaliseringsstrategi för ändamålet. Slutsatserna som har framkommit för denna studie, baserat på empirin och en omfattande analys, är då bland annat att det inte finns någon tydlig strategi för att attrahera aktiva senior medlemmar, mer fokus på bibehålla på barn- och ungdomar. Det som även har framkommit är att idrottsföreningar använder sig av sociala medier i viss utsträckning, främst för att skylta verksamheten genom till exempel avisera när matcher är, eller resultat från dem. Idrottsföreningarna använder digital marknadsföring, främst som ett verktyg för att främja varumärket och därtill härleda till WOM. / This study deals with how sports clubs operate with digitized marketing instruments and with the help of research efforts, produce a digitization strategy to increase the number of club members. Sport clubs today are experiencing a negative trend which concerns a dropout problem amongst primarily younger members of the sports clubs. The study does not aim to treat this problem of hope from the perspective of children and young people. Instead the focus is aimed towards recruiting adults to play organized sports. How are sport clubs working with their marketing currently? And how can sports clubs in the sports and association activities work with the help of digital marketing, to attract adults to start playing sports again? A qualitative study with semi-structured interviews with representatives of five sports clubs and RF SISU has been conducted. The conclusions that have emerged for this study, based on emipirine and a comprehensive analysis are among other things, that there is no clear strategy for attracting active senior members. It is more focused on retaining children and young people. What has emerged is also that sports associations use social media to a certain extent, mainly to sign the activities by, for example, announcing when matches are, or results from them. The sports associations use digital marketing, mainly as a tool to promote the brand and also derive it from WOM.
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Importancia del marketing digital para el posicionamiento de marca en las empresasCotrina Diaz, Jhuliana Esthefany January 2023 (has links)
Esta monografía tuvo como propósito demostrar la importancia del marketing digital en el posicionamiento de marca de los productos y/o servicios en las empresas. Estudio investigativo de
tipo monografico. Se recopiló información teórica de bases de datos científicas actualizadas, como
Scopus, Cielo, Dialnet, Redalyc y Doaj; repositorios internacionales, nacionales y libros obtenidos física y digitalmente. Obteniéndose como resultado las siguientes conclusiones: El marketing digital ha cobrado relevancia, debido a que, viene siendo un intercambio en el proceso de planificación y ejecución para el desarrollo de actividades comerciales, en base a un grupo de instrumentos tecnológicos digitales, que fortalecen las acciones del marketing tradicional. Es decir, conservan la relación de las compañías con su target, mediante diversas plataformas virtuales, buscando conectar permanentemente con ellos para posicionar sus marcas. Asimismo, el alcance teórico del marketing digital comprende desde los elementos para ganar visibilidad en internet, para llegar a los clientes y para ser parte de la conversación. Y finalmente, el alcance teórico de posicionamiento de marca, definido como el resultado que se forma de las percepciones de los clientes, respecto a la recordación y asociación de marca, intención de recomendación y de fidelización. / The purpose of this monograph was to demonstrate the importance of digital marketing in the brand positioning of products and/or services in companies. Research study of monographic type. Theoretical information was collected from updated scientific databases, such as Scopus, Cielo, Dialnet, Redalyc and Doaj; international and national repositories and books obtained physically and digitally. The following conclusions were obtained as a result: Digital marketing has gained relevance, due to the fact that, it has been an exchange in the planning and execution process for the development of commercial activities, based on a group of digital technological instruments, which strengthen the actions of traditional marketing. That is, they maintain the relationship of companies with their target, through various virtual platforms, seeking to permanently connect with them to position their brands. Likewise, the theoretical scope of digital marketing includes elements to gain visibility on the Internet, to reach customers and to be part of the conversation. And finally, the theoretical scope of brand positioning, defined as the result
that is formed from the perceptions of customers, regarding brand recall and association,
recommendation and loyalty intention.
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Restriktioner av tredjepartscookies : En kvalitativ studie om dess påverkan på företagens marknadsföringsstrategier och kundrelationer i en ny era / Restrictions of third-party cookies : A qualitative study on its impact on companies' marketing strategies and customer relationships in a new eraRiihimäki, Linnea, Stiernstedt, Isabelle January 2024 (has links)
Denna kvalitativa studie undersöker den påverkan restriktioner av tredjepartscookies har på företagens marknadsföringsstrategier och förmåga att nå ut till sina kundsegment. Genom semistrukturerade intervjuer med respondenter med olika befattningar inom marknadsföring i olika branscher, bidrar studien till en ökad inblick i respondenternas egna uppfattning över hur dessa restriktioner påverkar affärsverksamheten. Idag läggs det en stor vikt på användningen av data för att på ett mer effektivt sätt kunna nå ut till sina kundsegment, där dessa insikter är avgörande för att utveckla marknadsföringsstrategier och även uppnå konkurrensfördelar. Studien antyder att avvecklingen av tredjepartscookies har en påverkan på företagens marknadsföringsstrategier och deras förmåga att nå ut till respektive kundsegment. Detta då denna avveckling ger en minskad datainsikt där det blir allt svårare för företagen att förstå sina kundsegment och således rikta och forma sina marknadsföringskampanjer. Studien uppmärksammar även möjligheter som kommer till följd av restriktionerna såsom ökad integritet och kontinuerlig utveckling av nya strategier. Sammanfattningsvis belyser denna kvalitativa studie att restriktionerna av tredjepartscookies kommer att kräva nya arbetssätt för marknadsförare vilket kräver anpassningsförmåga och kreativitet. / This qualitative study examines the impact of third-party cookie restrictions on companies' marketing strategies and ability to reach their customer segments. Through semi-structured interviews with respondents in various marketing positions in different industries, the study provides insight into the respondents' own perceptions of how these restrictions affect their business operations. Today, there is a strong emphasis on the use of data to more effectively reach out to customer segments, where these insights are crucial for developing marketing strategies and achieving competitive advantage. The study suggests that the elimination of third-party cookies has an impact on companies' marketing strategies and their ability to reach their customer segments. This is due to a reduction in data insight, making it increasingly difficult for companies to understand their customer segments and thus target and shape their marketing campaigns. The study also draws attention to opportunities arising from the restrictions such as increased privacy and continuous development of new strategies. In conclusion, this qualitative study highlights that the restrictions on third-party cookies will require new ways of working for marketers, which requires adaptability and creativity.
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Generativ AI i Digital Marknadsföring : En kvalitativ studie om användning och påverkan på kreativitet / Generative AI in Digital Marketing : A Qualitative Study on Its Use and Impact on CreativityKlais, Ave, Jönsson, Erika January 2024 (has links)
Denna studie undersöker användningen och effekten av generativ AI inom digitalmarknadsföring, med fokus på dess påverkan på kreativa processer. Genom kvalitativa intervjuermed yrkesverksamma inom branschen identifieras hur generativ AI kan effektivisera arbetsflödengenom att automatisera vissa uppgifter och bidra med nya idéer. AI-verktygen fungerar som stödi skapandet av marknadsföringskampanjer, vilket underlättar för marknadsförare att utforska ochutveckla kreativa koncept. Samtidigt belyser studien behovet av mänsklig övervakning för attsäkerställa innehållets kvalitet och etiska användning. Resultaten visar på både möjligheter ochutmaningar med att integrera generativ AI i det dagliga marknadsföringsarbetet. / This study examines the use and impact of generative AI in digital marketing, focusing on its effecton creative processes. Through qualitative interviews with industry professionals, the researchidentifies how generative AI can streamline workflows by automating certain tasks and providingnew ideas. AI tools support the creation of marketing campaigns, making it easier for marketersto explore and develop creative concepts. The study also highlights the need for human oversightto ensure the quality and ethical use of content. The findings present both opportunities andchallenges in integrating generative AI into daily marketing activities
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Alcohol marketing and young people's drinking : the role of perceived social normsKenny, Patrick January 2014 (has links)
There has been substantial scientific debate about the impact of alcohol marketing on consumption. Relying mainly on econometric studies, the alcohol industry has traditionally maintained that alcohol marketing does not influence consumption, but is merely limited to brand level effects. Public health advocates, on the other hand, point to consumer-level research that shows a relationship between exposure to marketing and alcohol consumption, especially amongst the young. Recent longitudinal research has firmly established a causal relationship between alcohol marketing and alcohol consumption, giving the upper hand to the public health critics of alcohol marketing. The new consensus forged by these recent cohort studies has led to two separate, but related, debates. In the first instance, having answered the question of whether marketing influences drinking behaviour, there is a need to establish how and when such effects occur. Secondly, in the face of the mounting longitudinal evidence on the effects of marketing, representatives of the alcohol industry have sought to move the debate away from marketing by explicitly highlighting peer influence as a more significant causal factor in problematic youth alcohol consumption. This thesis tackles both of these new questions simultaneously by harnessing insights developed from social norms theory. An online survey (N = 1,071) was administered to undergraduates of the Dublin Institute of Technology in Ireland, and mediation relationships were tested with logistic and multiple linear regression methods as appropriate. Amongst other findings, the main contributions of this thesis are: (1) that marketing may play a key role in establishing perceived social norms around alcohol consumption, and that these perceived norms may act as an indirect pathway for the influence of marketing on behaviour and (2) that the association between alcohol marketing and consumption may increase as levels of engagement with marketing increase; this engagement appears to be at its most potent when marketing facilitates simultaneous interaction between the consumer, the brand and the consumer’s peers in an online social media environment. This thesis helps to move the field of alcohol marketing scholarship beyond questions of whether marketing influences alcohol consumption to how and when that influence occurs. By showing how peers may act as perpetuators and magnifiers of marketing influence it also undermines the argument that peers matter more than marketing, and suggests that peer norms can act as a powerful marketing tool.
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Strategie digitálního marketingu-kombinace kanálů digitálních médií / Digital Marketing Strategies - Combination of Digital Media ChannelsTurazová, Barbora January 2017 (has links)
The diploma thesis "Digital Marketing Strategies - Combination of Digital Media Channels" examines how the three telecom operators dominating the Czech market - T-Mobile Czech Republic, O2 Czech Republic and Vodafone Czech Republic - use the digital media channels within the communication with the customers. More specifically, it identifies and describes which channels do the companies involve into their marketing communication, how do they use them and why they have integrated them into the communication strategy. It also examines how the companies interconnect these digital media channels and how the channels can be combined to form an effective digital media strategy. By using the method of case study the companies ' digital marketing activities were examined. It was found that each company uses for its marketing communication the similar set of digital media channels, but the usage is different across the companies studied. Based on these findings I have identified three specific strategies - Diversified Content Strategy, Interactive Channel Strategy and Standardized Content Strategy. Each of the strategies has its advantages and disadvantages, which have been described and the strategies were compared. The findings also indicate that it is better to study the digital media channels as a whole,...
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E-handel eller fysisk handel - det handlar bara om handel. : En kvalitativ studie om hur detaljhandelsföretag kan skapa en enhetlig upplevelse genom implementering av en omnikanalstrategi.Lång, Petronella, Liedholm, Martin January 2019 (has links)
Detaljhandeln har förändrats i och med digitaliseringens framfart. Teknikens utveckling tillsammans med en större andel uppkopplade konsumenter innebär nya försäljnings- och marknadsföringskanaler för detaljhandlare. Detta har medfört att detaljhandelsföretag ställs inför krav av att integrera de olika kanalerna med varandra vilket inom forskningen benämns som en omnikanalstrategi. Syftet med studien har varit att, ur ett företagsperspektiv, undersöka hur svenska detaljhandelskedjor arbetar med att integrera digitala och fysiska försäljnings- och marknadsföringskanaler. Detta för att erhålla en bättre förståelse för fenomenet omnikanal och hur företag går tillväga för att integrera kanalerna med varandra. Studien ämnar bidra med kunskap kring hur företag kan skapa en enhetlig upplevelse mellan sina olika kanaler. I studien har en kvalitativ forskningsmetod tillämpats där semistrukturerade intervjuer genomfördes med detaljhandelsföretag som arbetar med omnikanaler. De företag som medverkade i studien var Cervera, Elgiganten, Gina Tricot, Kappahl, Kicks, Lyko, Netonnet och Royal Design. Resultatet av studien påvisar flera aspekter gällande hur detaljhandelsföretag kan integrera de digitala och fysiska försäljnings- och marknadsföringskanaler med varandra samt dess utmaningar och möjligheter. En modell har även tagits fram, vilken består av fyra gemensamma grundläggande steg gällande att skapa en enhetlig upplevelse mellan kanalerna. De fyra stegen som identifierats är: nulägesanalys, identifiering av kundresan, skapa konsensus samt integrera system. / The retail industry has changed with the advance of the digitalization. The development of new technology and consumers who are continuously connected online implicate new sales and marketing channels for retailers. This imply that retail companies face the requirement of integrating the different channels with each other, which in research is called an omni-channel strategy. The purpose of the study has been, from a management perspective, to investigate how Swedish retail chains work to integrate both digital and physical sales and marketing channels. This to obtain a better understanding of the phenomenon omni-channel and how companies integrate the channels. The study aims to provide knowledge for how companies can create a unitary experience between their different channels. The study applied a qualitative research method in which semi-structured interviews were conducted with Swedish retail chain companies that has an omni channel strategy. The companies that participated in the study were: Cervera, Elgiganten, Gina Tricot, Kappahl, Kicks, Lyko, Netonnet and Royal Design. The results of the study show several aspects regarding how retail companies can connect their digital and physical sales and marketing channels with each other but also which challenges and opportunities there is. A model has been developed showing four common basic steps to create a unitary experience between the channels. The four steps are: status rapport, customer journey identification, creating consensus and integrating systems.
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