Thesis (MA)--Stellenbosch University, 2000. / ENGLISH ABSTRACT: Sexual harassment is an old problem for the women who are its victims but is relatively new as a social issue. Studies carried out in South Africa and internationally indicate that sexual harassment is a problem in virtually every organisation and that a substantial proportion of working women are the recipients of unwanted sexual attention in the workplace. A number of misconceptions, myths as well as stereotyping regarding sexual harassment in the workplace have added to the frustration female employees experience in trying to have their sexual harassment complaints recognised. Like many organisations, the South African Police Service (SAPS) knows the problem exists, but is unaware of its full extent or the destructive effects it has on employees and the workplace. As sexual harassment usually occurs in private, the women in the SAPS who are being harassed usually do not know how to react or how to handle the harassing situation and conseq uently suffer in silence. Most female employees despair of having the traditionally male dominated management component in the SAPS understand how much sexual harassment humiliates and frustrates them. They also despair of having the support of managers in addressing the problem of sexual harassment in the workplace. Even though the SAPS has a sexual harassment policy, the problem of sexual harassment continues to occur in the workplace. The only protection for the organisation and its employees, is prevention, or lacking that, immediate and appropriate action, following notification of a sexual harassment complaint. Prevention is only likely when the sexual harassment policy has been well communicated to all parties and enforced consistently and fairly. Inher capacity as a social worker in the SAPS, the researcher became aware that even though managers and employees are aware that this type of misconduct occurs, they avoid addressing this sensitive issue because of a lack of proper guidelines. Therefore, the aim of the study was to present guidelines for the composition of a training programme for the implementation of the existing policy document regarding the handling of sexual harassment in the SAPS. The purpose was to ensure that intervention and prevention of sexual harassment in the SAPS will be handled more effectively. Existing literature on the subject of sexual harassment was studied and presented in a theoretical framework. The history, legislation and dimensions of sexual harassment in the workplace i.e. internationally as well as in South Africa and the SAPS, were discussed. The development and consequences of sexual harassment for the organisation and all employees concerned were emphasized. Preventative measures and implementation guidelines for addressing sexual harassment in the SAPS, were explored. The prevalence of sexual harassment in the workplace and the subsequent experience(s) of and effects on female employees regarding such harassment (in the SAPS) is brought into focus. Exploratory - descriptive research was done with the aid of a questionnaire as an instrument for data-collection, at police stations in one area of the West Metropole in the SAPS (Western Cape) where social workers are rendering services. The opinions and attitudes of female employees with regard to their experience(s) or knowledge of the occurrence and the handling of sexual harassment in the SAPS, were determined. Information obtained from the questionnaire is presented in six categories, namely : demographic characteristics of respondents, behaviour of male employees toward female employees, the person(s) responsible for the sexual harassment incident, reactions to the sexual harassment incident, effects of sexual harassment experience(s) on women as well as on the workplace and the addressing of sexual harassment in the workplace. Conclusions and recommendations are made regarding the opinions, knowledge and sexual harassment experiences of female employees in the SAPS as well as how sexual harassment should be handled by various parties such as managers and social workers employed by the SAPS. The implementation of a sexual harassment training programme can be of great value to the South African Police Service and all its employees, provided the staff at management level, professional personnel (social workers, psychologists and personnel practitioners) and all other levels of employees commit themselves to working together on addressing and preventing sexual harassment in the workplace. Regular evaluations should be done by the social worker after the sexual harassment training programme has been implemented, in order to determine the effectiveness of the prevention training programme for addressing sexual harassment in the SAPS. Social workers in the SAPS should endeavour to clarify the extent of the problem of sexual harassment and should bring the seriousness of the problem to the attention of managers and all other employees. Social workers therefore have a crucial role in assisting with the implementation of the organisation's sexual harassment policy and in doing further research regarding sexual harassment in the workplace. / AFRIKAANSE OPSOMMING: Seksuele teistering is 'n ou probleem vir die vroue wie die slagoffers daarvan is, maar dit is relatief nuut as 'n sosiale kwessie. Studies wat in Suid-Afrika en internasionaal uitgevoer is, dui aan dat seksuele teistering 'n probleem in feitlik elke organisasie is en dat 'n aansienlike getal werkende vroue ongewensde seksuele aandag in die werkplek ervaar. Die bestaande wanopvattings, mites sowel as stereotiperings wat in die werkplek voorkom rakende seksuele teistering, dra by tot die frustrasie wat vroulike werknemers ervaar in hul poging om die bestuur hul klagtes oor seksuele teistering te laat insien. Soos baie organisasies, is die Suid-Afrikaanse Polisiediens (SAPD) bewus dat die probleem voorkom, maar onbewus van die omvang daarvan of die skadelike gevolge wat dit inhou vir werknemers en die werkplek. Aangesien seksuele teistering gewoonlik plaasvind in privaatheid, weet die vroue in die SAPD wat geteister word gewoonlik nie hoe om te reageer of hoe om die teisterende situasie te hanteer nie. Gevolglik ly hulle in stilte. Baie vroulike werknemers is in vertwyfeling oor hoe om die bestuurskomponent in die SAPD, wie tradisioneel oorheers word deur mans, te laat besef hoe vernederend en frustrerend seksuele teistering vir hulle is. Hulle is ook desperaat om die ondersteuning van bestuurders te kry ten einde die probleem van seksuele teistering in die werkplek aan te spreek. Alhoewel die SAPD oor 'n beleidsdokument vir seksuele teistering beskik, kom die probleem van seksuele teistering steeds voor in die werkplek. Die enigste beskerming vir die organisasie en die werknemers, is voorkoming of indien dit ontbreek, onmiddellike en gepaste optrede nadat 'n klagte van seksuele teistering aangemeld word. Voorkoming kan slegs geskied indien die beleid ten opsigte van seksuele teistering, goed bekend gemaak word aan alle partye en dit konsekwent en regverdig toegepas word. Die navorser het in haar kapasiteit as maatskaplike werker in die SAPD bevind dat alhoewel bestuurders en werknemers bewus is dat hierdie tipe misdryf voorkom, hulle die hantering van die sensitiewe probleem ontwyk as gevolg van 'n gebrek aan behoorlike riglyne. Die doel van die studie was gevolglik om riglyne daar te stel vir die samestelling van 'n opleidingsprogram vir die implementering van die bestaande beleidsdokument vir die hantering van seksuele teistering in die SAPD. Die doel was om te verseker dat intervensie en voorkoming van seksuele teistering meer effektief hanteer sal word in die SAPD. Bestaande literatuur ten opsigte van die onderwerp van seksuele teistering is bestudeer en aangebied in 'n teoretiese raamwerk. Die geskiedenis, wetgewing en omvang van seksuele teistering op internasionale vlak, sowel as in Suid-Afrika en die SAPD is bespreek. Die ontwikkeling en gevolge van seksuele teistering vir die organisasie en al die betrokke werknemers is beklemtoon. Voorkomingsmaatreëls en riglyne vir die implimentering van die bestaande beleidsdokument oor seksuele teistering in die SAPD is verken. Die voorkoms van seksuele teistering in die werkplek en die gevolglike ervaring(s) en effek daarvan op vroulike werknemers in die SAPD is in fokus gebring. 'n Verkennende-beskrywende studie is gedoen met behulp van 'n vraelys, as instrument vir data-versameling, by polisiestasies in een area van die Wes-Metropool in die SAPD (Wes- Kaap) waar maatskaplike werkers dienste lewer. Die opinies en houdings van vroulike werknemers met betrekking tot hul ervaring(s) of kennis is bepaal ten opsigte van die verskynsel en die hantering van seksuele teistering in die SAPD. Inligting verkry vanaf die vraelys, is aangebied in ses kategorieë naamlik: demografiese kenmerke van respondente, gedrag van manlike werknemers teenoor vroulike werknemers, die persoon verantwoordelik vir die seksuele teisterende insident, reaksies ten opsigte van die seksuele teisterende insident, effekte wat die seksuele teistering ervaring(s) vir die vroue en die werkplek inhou asook die aanspreek van seksuele teistering in die werkplek. Gevolgtrekkings en aanbevelings is gemaak rakende die opinies, kenmerke en ervarings van vroulike werknemers ten opsigte van seksuele teistering in die SAPD, asook ten opsigte van die hantering van seksuele teistering deur die verskeie partye soos, byvoorbeeld bestuurders en maatskaplike werkers in diens van die SAPD. Die implementering van 'n opleidingsprogram ten opsigte van seksuele teistering kan waardevol wees vir die Suid- Afrikaanse Polisiediens en al die werknemers mits die bestuurders, professionele personeel (maatskaplike werkers, sielkundiges en menslike hulpbronbestuur) hulself verbind tot samewerking ten opsigte van die aanspreek en voorkoming van seksuele teistering in die werkplek. Gereelde evaluerings deur die maatskaplike werker moet gedoen word na die implementering van die seksuele teistering opleidingsprogram, ten einde die effektiwiteit van die voorkomingsprogram te bepaal vir die aanspreek van seksuele teistering in die SAPD. Maatskaplike werkers in die SAPD moet hulself beywer om duidelikheid te verkry oor die omvang van die probleem van seksuele teistering en moet die erns van die probleem onder die aandag bring van bestuurders en alle ander werknemers. Maatskaplike werkers het dus 'n beslissende ondersteuningsrol om te vervul ten opsigte van die implimentering van die organisasie se beleid vir seksuele teistering, asook om verdere navorsing ten opsigte van seksuele teistering in die werkplek aan te moedig.

Thesis (MA)--Stellenbosch University, 2000. / ENGLISH ABSTRACT: This research investigates the indicators, different role players and the assessment process of intentional physical injuries to children who are hospitalized. The basic premise for this research is the importance of professionals working with children in acquiring skills and knowledge on handling physically abused children. Physical abuse affects and requires the involvement of the entire family of the physically abused child. It is therefore necessary to consider the physically abused child as a part of the larger family system, and not assessed or treated in isolation. The purpose of this research is to broaden the theoretical knowledge of professionals working with children, and specifically social workers, in identifying and assessing physically abused children. This research report includes an investigation of risk factors, consequences and the adjustment process of physically abused children. Knowledge of these indicators of physical abuse will increase the awareness and the ability of the social worker or other professional to identify the injury as intentional. The assessment process by the multi-professional team in the hospital is also examined, focusing on the central role of the social worker in managing cases of physically abused children. The phases of the assessment process, the role of each team member, the various techniques applied as well as factors influencing assessment are described. The empirical research involved the use of both qualitative and quantitative methods in order to explore the theoretical part of the research. This section can be divided into three phases. The first phase included setting up a profile, over a period of four months, of physically abused children under the age of five, who were admitted to the hospital and their families (N = 24). Of this sample, the characteristics and circumstances of four parents/perpetrators (n = 4) were investigated in the form of interviews, which formed part of the second phase of the empirical research. The third phase included conducting a survey with the social workers (n = 5) that assessed physically abused children in the hospital. This was done III the form of questionnaires, which included closed and open-ended questions. The findings and responses of the respondents were analyzed and compared with the findings from previous studies undertaken by various authors. The findings of this research can be used as guidelines for professionals in general who work with children, and more specifically social workers in a hospital that assess children presenting with intentional physical injuries. / AFRIKAANSE OPSOMMING: Hierdie navorsing ondersoek die aanduidende faktore, die rolspelers en die asseseringsproses van fisies mishandelde kinders wat gehospitaliseer word. Die uitgangspunt is die noodsaaklikheid van professionele persone wat met kinders werk, en veral maatskaplike werkers, om kennis en vaardighede te hê, ten einde kinders wat fisies mishandel is te kan hanteer. Omdat die hele gesin van die mishandelde kind geaffekteer word en betrokke is, is dit belangrik om die fisies mishandelde kind nie in isolasie, maar as deel van die familie sisteem te kan benader. Die navorsingsondersoek het ten doel om die teoretiese kennis basis van professionele persone wat met kinders werk, en spesifiek maatskaplike werkers, oor die identifisering en assesering van fisies mishandelde kinders uit te brei. Ten einde maatskaplike werkers se kennis van die probleem onders aandag uit te bou, vervat die navorsingsverslag 'n bespreking van die risiko faktore, gevolge en aanpassingsproses van die fisies mishandelde kind. Kennis van hierdie aanduiders sal die bewusdheid asook die vermoë van professionele persone om die fisiese mishandeling te identifiseer, verhoog. Die asseseringsproses deur die multiprofessionele span in die hospitaal word ook ondersoek, met fokus op die sentrale rol van die maatskaplike werker in die hantering van fisies mishandelde kinders. Die fases van die asseseringsproses, die rol van elke spanlid, verskeie tegnieke en faktore wat assesering beïnvloed, word bespreek. Die teoretiese doel van die verslag word uitgebrei in die empiriese ondersoek, deur 'n bespreking van die bevindinge wat deur veskeie metodes verkry is. Kwalitatiewe asook kwantitatiewe metodes is benut tydens die drie fases van die empiriese ondersoek. Die eerste fase was die opstel van 'n profiel wat oor 'n tydperk van vier maande geneem is, van fisies mishandelde kinders wat toegelaat is in die hospitaal en hul gesinne (N = 24). Vanuit hierdie streekproef, is die eienskappe en omstandighede van vier ouers/oortreders (n = 4) ondersoek deur middel van onderhoude, wat die tweede fase van die ondersoek bevat. Die derde fase was om 'n opname te doen met die maatskaplike werkers (n = 5) wat die fisies mishandelde kinders in die hospitaal asseseer. Die bevindinge en response van die respondente is geanaliseer en vergelyk met die bevindinge van vorige studies wat deur verskeie outeurs onderneem is. Die bevindinge van hierdie navorsing kan as 'n riglyn gebruik word deur professionele persone wat oor die algemeen met kinders werk, en meer spesifiek maatskaplike werkers wat fisies mishandelde kinders in 'n hospitaal asseseer.

Thesis (MA)--Stellenbosch University, 2000.

Thesis (MSocialWork)--Stellenbosch University, 2001. / ENGLISH ABSTRACT: Workers absenteeism is a problem for many companies in South Africa. The absenteeism of workers affects the productivity of companies. The social worker in the industry plays a key role in the managing of workers absenteeism. One of the goals of social work in the industry is to enhance the productivity of workers. Consequently there is a lack of specifically South African research on the social factors that influence worker absenteeism and the role of the social worker to manage worker absenteeism. A survey of international literature forms the starting point for the research undertaken to fill this gap. The influence of social factors on worker absenteeism is described. Three worker absenteeism approaches, namely economical, psigological and sociological approaches are being used to describe the social factors that influence worker absenteeism. The literature view also offers management strategies to help combat worker absenteeism. In the study there is being focused on the female worker because the empirical study takes place at a company that manufactures clothes. The empirical study describes the social factors that influence the absenteeism of female workers working in the manufacturing company. Proposals are made concerning ways to combat worker absenteeism, taking into account the important role the social worker in the industry plays in managing worker absenteeism. / AFRIKAANSE OPSOMMING: Werknemerafwesigheid is vir baie fabrieke en firmas in Suid-Afrika 'n ernstige probleem. Die werksafwesigheid van werknemers veroorsaak dat die produktiwiteit van fabrieke en firmas beïnvloed word. Die maatskaplike werker in die bedryf kan 'n belangrike rol speel in die hantering van werknemerafwesigheid, omdat dit 'n doelstelling van maatskaplike werk in die bedryf is om die produktiwiteit van werknemers te verhoog. Derhalwe is daar 'n gebrek aan spesifieke Suid-Afrikaanse navorsing oor die maatskaplike faktore wat werknemerafwesigheid beïnvloed, en wat die maatskaplike werker se rol is om werksafwesigheid te beperk. 'n Literatuurstudie word aangebied as vertrekpunt vir die navorsing wat onderneem is om genoemde leemte aan navorsing te vul. Die invloed van maatskaplike faktore op werknemerafwesigheid word bespreek. Drie benaderings tot werknemerafwesigheid, naamlik ekonomiese, sielkundige en sosiologiese benaderings word geondersoek waaronder die maatskaplike faktore wat werknemerafwesigheid beïnvloed, bespreek word. Die literatuuroorsig bied ook bestuurstrategieë om die werksafwesigheid van werknemers te bekamp. Daar word spesifiek op die vroulike werknemer gefokus omdat die empiriese ondersoek by 'n klerevervaardigingsfabriek plaasvind. Die empiriese ondersoek handel oor die maatskaplike faktore wat die werksafwesigheid van vroulike fabriekarbeiders beïnvloed. Na aanleiding van die bevindinge van die ondersoek word aanbevelings vir die hantering van werknemerafwesigheid gemaak. Dit geskied met inagneming van die belangrike rol wat die maatskaplike werker in die bedryf kan speel in die hantering van werknemerafwesigheid.

Thesis (MSocialWork)--Stellenbosch University, 2002. / ENGLISH ABSTRACT: In this study an explorative and a descriptive design has been implemented with the aim of obtaining knowledge, insight, and understanding of the psycho-social implications of a cleft lip and/or cleft palate for the individual child as well as the family. The motivation for this study was a result of the lack of knowledge on the psycho-social adjustments of an individual/child with a cleft lip and/or cleft palate and his/her family. The researcher became conscious of this lack during a full preliminary inquiry and this lack has been confirmed by the Department of Social Work as well as the Department of Maxillo-Facial-and Oral Surgery at Tygerberg Hospital. The aim of this study is therefore to create guidelines concerning social welfare interference in families after the birth of a baby with a cleft lip and/or cleft palate, in order to improve psycho-social functioning. The literature study included occurrence and incidence, embryological development, etiology of cleft lip and/or cleft palate as well as the psycho-social implications for the individual/child and the family. The medical aspects, namely the etiological and embryological development of cleft lip and/or cleft palate only serves as a background for the medical social worker that forms part of the interdisciplinary team of a cleft palate/lip clinic. This research focuses primarily on the psycho-social implications of a cleft lip and/or cleft palate on the individual/child as well on the family. The literature study also included the theoretical perspectives which determine the social worker's task and the system and strength perspective has been focused on. These perspectives have been implemented according to the development-aimed approach. The researcher decided to involve ten pre-school children with congenital deformity, between the ages of one month to six years as well as their mothers, who are from the service area of the Tygerberg Hospital in the research. The study was determined by a combination of qualitative as well as quantitative research methods, namely structured interviews as well as structured questionnaires. The results of this research confirmed the results of the literature study to a great extent, namely that individuals/children with a congenital deformity, as well as their families, are a highrisk group for psycho-social problems. These psycho-social problems indicate relationship problems in the family, cognitive problems for the individual/child as well as social adjustment problems for the individual/child and the family. Therefore the results gave an indication of what the content of intervention programmes for this target group should be. The recommendations focused on three areas, namely general recommendations concerning prenatal clinics where the cleft lip and/or cleft palate should be identified, general recommendations concerning guidelines for the social worker before intervention in the target group starts and recommendations with the aim of creating guidelines for social welfare intervention, in order to limit the psycho-social implications on the individual/child. The recommendations include further research in order to address society's ignorance concerning cleft lip and/or cleft palate. This research should focus on the development of social welfare programmes which, by primary prevention, aim at improved informing the society of this deformity. / AFRIKAANSE OPSOMMING: 'n Verkennende sowel as 'n beskrywende ontwerp is in hierdie studie geïmplementeer ten einde kennis, insig en begrip oor die psigo-sosiale implikasies van 'n gesplete lip en/of verhemelte vir individu/kind sowel as die gesin te verkry. Die motivering vir hierdie studie het na vore gekom weens die leemte rakende kennis oor die psigo-sosiale aanpassings van 'n individu/kind met 'n gesplete lip en/of verhemelte en sy/haar gesin. Die navorser het van hierdie leemte bewus geword tydens 'n volledige voorondersoek en hierdie leemte is deur die Departement Maatskaplike Werk sowel as die Departement Kaak- en Mondchirurgie te Tygerberg Hospitaal bevestig. Die doel van hierdie studie is dus om riglyne daar te stel ten opsigte van maatskaplike intervensie met gesinne ná die geboorte van 'n baba met 'n gesplete lip en/of verhemelte, ten einde psigo-sosiale funksionering te verbeter. Die literatuurstudie het die voorkoms en insidensie, embriologiese ontwikkeling, etiologie van gesplete lip en/of verhemelte sowel as die psigo-sosiale implikasies vir die individu/kind en die gesin ingesluit. Die mediese aspekte, naamlik die etiologiese en embriologiese ontwikkeling van gesplete lip en/of verhemelte dien slegs as agtergrond vir die geneeskundige maatskaplike werker wat deel vorm van die interdissiplinêre span van 'n gesplete verhemelte/lip kliniek. Hierdie navorsing fokus primêr op die psigo-sosiale implikasies van gesplete lip en/of verhemelte op die individu/kind sowel as op die gesin. Die literatuurstudie het ook die teoretiese perspektiewe wat die maatskaplike werker se taak rig, ingesluit en daar is op die sisteem- en sterkteperspektief gefokus. Hierdie perspektiewe is aan die hand van die ontwikkelingsgerigte benadering geïmplementeer. Daar is besluit om tien voorskoolse kinders met kongenitale deformiteit, dus tussen die ouderdomme van een maand tot ses jaar sowel as hul moeders, wat vanuit die Tygerberg Hospitaal se diensarea afkomstig is, by die ondersoek te betrek. Die ondersoek is deur 'n kombinasie van kwalitatiewe sowel as kwantitatiewe navorsingsmetodes, naamlik gestruktureerde onderhoude sowel as gestruktureerde vraelyste, gerig. Die resultate van hierdie ondersoek het tot 'n groot mate die bevindinge van die literatuurstudie bevestig naamlik dat individue/kinders met 'n kongenitale deformiteit, sowel as hul gesinne, 'n hoë risikogroep vir psigo-sosiale probleme is. Hierdie psigo-sosiale probleme dui byvoorbeeld op verhoudings-probleme in die gesin, kognitiewe probleme vir die individu/kind sowel as sosiale aanpassingsprobleme vir die individu/kind en die gesin aan. Die resultate het dus 'n aanduiding gegee van wat die inhoud van intervensieprogramme vir hierdie teikengroep behoort te wees. Die aanbevelings het op drie areas gefokus naamlik algemene aanbevelings ten opsigte van voorgeboorteklinieke waar gesplete lip en/of verhemelte geïdentifiseer moet word, algemene aanbevelings ten opsigte van riglyne vir die maatskaplike werker voordat intervensie met die teikengroep begin en algemene aanbevelings ten einde riglyne daar te stel vir maatskaplike intervensie, sodat die psigo-sosiale implikasies op die individu/kind beperk word. Die aanbevelings sluit in verdere navorsing ten einde die onkunde van die samelewing ten opsigte van gesplete lip en/of verhemelte aan te spreek. Hierdie navorsing moet fokus op die ontwikkeling van maatskaplikewerk-programme wat deur primêre voorkoming die samelewing beter aangaande die deformiteit inlig.

Thesis (MSocialWork)--Stellenbosch University, 2002. / ENGLISH ABSTRACT: An exploratory study relating to the knowledge of and skills in social work consultation of chief social workers in the Department of Social Services was undertaken. The absence of a written policy pertaining to consultation in social work is one reason for consultation not being optimally practiced and utilised. This negatively influences the standard of service delivery to the client system. The study aims to serve as a guideline for the Department of Social Services with regards to the possible formulation of a policy document on consultation within social work practice. An empirical study supported by the literature study was performed on a test sample comprising of six service officers of the Department Social Services, Cape Peninsula. The empirical study examined and described the respondents opinions, skills, knowledge and shortcomings regarding social work consultation. The utilization and application of consultation in social work by chief social workers in the Department of Social Services was determined through the usage of interview questionnaires. The empirical study enabled the researcher to draw certain conclusions. The respondents were confused and uncertain about the term consultation in social work. A clear and definite need for a written policy that could serve as a guideline in the utilization of consultation was identified. Selection criteria for social workers to progress from supervision to consultation should form part of a consultation policy. Most of the respondents identified a need for training in social work consultation and half of the respondents experienced problems in the use of consultation. A number of recommendations stem from the findings and conclusion. The chief social workers theoretical knowledge regarding consultation needs to be updated. This knowledge should be implemented practically. The Department of Social Services needs to create clear guidelines for consultation in social work and these should be reflected in a policy document that promotes and compels the use of consultation. / AFRIKAANSE OPSOMMING: 'n Verkennende studie is onderneem om te bepaal oor watter kennis van en vaardigheid in maatskaplike werk konsultasie hoof maatskaplike werkers in die Departement van Maatskaplike Dienste beskik. Die gebrek aan 'n geskrewe beleid vir konsultasie in maatskaplike werk het tot gevolg dat konsultasie nie optimaal uitgevoer en benut word nie. Derhalwe word die gehalte van dienslewering aan die kliëntsisteem negatief beïnvloed. Die studie het ten doel om 'n raamwerk vir die Departement Maatskaplike Dienste op te stel wat as riglyn vir konsultasie in maatskaplike werk en kan dit aangewend word om 'n beleidsdokument saam te stel. 'n Empiriese studie gesteun deur 'n literatuurstudie is gedoen te opsigte van 'n steekproef bestaande uit ses dienskantore van die Departement Maatskaplike Dienste in die Kaapse Skiereiland. Die empiriese studie het die respondente se opinies, vaardighede, kennis en leemtes ondersoek en beskryf. Die benutting en toepassing van konsultasie in maatskaplike werk deur hoof maatskaplike werkers in die Departement Maatskaplike Dienste is deur middel van vraelyste vasgestel. Die empiriese studie het eerstens bevind dat verwarring en onsekerheid voorkom ten opsigte van respondente se begrip van die term konsultasie in maatskaplike werk. Tweedens is bevind dat 'n behoefte aan 'n geskrewe beleid wat kan dien as riglyn vir die benutting van konsultasie in maatskaplike werk deur hoof maatskaplike werkers verlang word. Derdens, dat keuringskriteria vir die oorgang van supervisie tot konsultasie deel moet vorm van staatsinstansies se konsultasie beleid. Laastens is 'n behoefte aan opleiding in maatskaplike werk konsultasie deur die respondente geïdentifiseer aangesien die helfte van die respondente probleme ondervind tydens die benutting van konsultasie. Aanbevelings na aanleiding van die bevindinge en gevolgtrekkings sluit in dat hoof maatskaplike werkers se kennis oor konsultasie aangevul moet word en dat hierdie kennis prakties benut moet word. Riglyne vir konsultasie in maatskaplike werk in die Departement Maatskaplike Dienste moet opgestel word en in 'n beleidsdokument saamgevat word. Hierdie beleid moet die gebruik van konsultasie aanmoedig of selfs verplig.

Thesis (M Social Work)--Stellenbosch University, 2002. / ENGLISH ABSTRACT: Juvenile offenders have certain characteristics, which separate them from the law abiding young people. These characteristics, together with the subcultures inside prison in which they become socialized, can cause dysfunctional development, which in turn can lead to recidivism. To approach this client system and plan intervention according to the ecological perspective, the social worker needs to be equipped with a certain knowledge base. Firstly, knowledge is necessary about the profile of the juvenile offender. Secondly, the social worker has to understand the impact that a prison environment can have on the juvenile. Thirdly, it is also important that the worker knows how these factors can influence the intervention process and also be aware of different methods to strengthen the social functioning of the juvenile in pnson. This study endeavours to create a scientifically based framework for the development of a strategy for intervention with the juvenile offender, in order to bring about appropriate social functioning and by doing this, reduce recidivism. The research includes aspects of all three the recognized types of research, namely: exploratory, descriptive and explanatory. The profile of the juvenile offender, as well as ways in which the prison environment impacts on his development was determined by means of interviews and described in terms of the effect it might have on the intervention process. The respondents consisted of 11 ex juvenile offenders. Conclusions and recommendations were made which focussed, amongst others, on the various phases in the group work process and the development of knowledge regarding the juvenile offender. This research report can be utilized by social workers for effective intervention with juvenile offenders in prison. / AFRIKAANSE OPSOMMING: Jeugoortreders het sekere karaktereienskappe wat hul van wetsgehoorsame jeugdiges onderskei. Hierdie karaktertrekke, tesame met die gevangeniskultuur waarbinne hul gesosialiseer word, veroorsaak disfunksionele ontwikkeling wat weer na residivisme kan lei. Om volgens 'n ekologiese perspektief intervensie met hierdie kliëntsisteem te benader, is dit eerstens noodsaaklik dat die maatskaplike werker die profiel van die jeugmisdadiger ken. Tweedens is dit nodig dat die werker die impak van die gevangenisomgewing op die jeugdige verstaan. Derdens is dit belangrik dat die werker weet hoe hierdie faktore op die hulpverleningsproses kan impakteer en ook bewus moet wees van verskeie metodes om die jeugdige in die gevangenis se maatskaplike funksionering te beïnvloed. Hierdie studie bevat kenmerke van al drie die erkende navorsingsdoelstellings, naamlik verkenning, beskrywing en verklaring. Die ondersoek het ten doel om 'n wetenskaplik gefundeerde raamwerk daar te stel vir die ontwikkeling van 'n intervensiestrategie ten opsigte van jeugmisdadigers in die gevangenis, ten einde funksionele maatskaplike funksionering mee te bring en sodoende residivisme te verminder. Die profiel van die jeugmisdadiger en die impak van die omgewing op sy ontwikkeling is deur middel van onderhoude bepaal en beskryf in terme van die invloed wat dit op die intervensieproses kan hê. Respondente in die navorsing het uit elf vrygelate jeugmisdadigers bestaan. Gevolgtrekkings en aanbevelings is gemaak wat onder andere gefokus het op die verskeie fases in die groepwerkproses en ontwikkeling van kennis oor die betrokke kliëntsisteem. Hierdie navorsingsverslag sal deur maatskaplike werkers benut kan word vir effektiewe hulpverlening aan jeugdiges in die gevangenis.

Thesis (MA)--Stellenbosch University, 2003. / Some digitised pages may appear illegible due to the condition of the original hard copy. / ENGLISH ABSTRACT: Multicultural adoption became a reality in South Africa in 1994, after the abolition of the apartheid legislation. This is therefore a relatively new and unfamiliar terrain for those social workers that specialise in adoption. A gap was identified with regard to a sufficient theoretical foundation and the absence of guidelines regarding this phenomenon in South Africa. This study was undertaken in an attempt to address this shortcoming and in order to gain more direction and clarity regarding multicultural adoption. Through a literature study an attempt was made to determine how legislation on adoption in South Africa is interpreted as well as to establish the role played by the social worker during adoption. A historical overview of adoption in South Africa is discussed as well as the current legislation that relates to multicultural adoption. With reference to the purpose of the research, the literature study also focused on a practice perspective, multicultural intervention and theories that are applicable. Furthermore the profile of parents that adopt children of another culture and the motives surrounding this, were examined during the literature study. An exploratory study was undertaken to establish the needs of parents who adopt children of another culture as well as to determine the cultural skills that social workers require in order to successfully facilitate multicultural adoptions. The ultimate purpose of the study was to formulate guidelines for social workers for multicultural adoptions. The empirical study was aimed at parents that have already adopted children of another culture and was limited to the Western Cape. The results of the empirical study confirmed the researcher's supposition that social workers should master multicultural skills in order to successfully facilitate multicultural adoptions and that a cultural awareness is imperative. Based on the study and the results, recommendations for a policy framework with regard to multicultural adoptions was formulated and guidelines and proposals for the implementation of multicultural intervention and adoption were laid down. The recommendations of this study can be used by all social workers and parents that are involved in multicultural adoptions and also by other welfare organisations and social workers. / AFRIKAANSE OPSOMMING: Multikulturele aanneming het in 1994, na die afskaffing van apartheidswetgewing, 'n werklikheid in Suid-Afrika geword. Hierdie is dus 'n redelik nuwe en onbekende terrein vir maatskaplike werkers wat in aanneming spesialiseer. 'n Leemte ten opsigte van voldoende teoretiese fundering en afwesigheid van riglyne rakende hierdie verskynsel in Suid-Afrika, is geïdentifiseer. In 'n poging om hierdie leemte aan te spreek en meer rigting en duidelikheid oor multikulturele aanneming te verkry, is hierdie ondersoek onderneem. Met die literatuurstudie is gepoog om die interpretering van wetgewing oor aanneming in Suid-Afrika te bepaal en ook die rol wat die maatskaplike werker tydens aanneming speel, vas te stel. 'n Historiese oorsig van aanneming in Suid-Afrika is bespreek en ook die huidige wetgewing wat met multikulturele aanneming verband hou. In aansluiting by die doel van die navorsing is daar ook tydens die literatuurondersoek gefokus op 'n praktykperspektief, multikulturele intervensie en teorieë wat van toepassing is. Voorts is die profiel van ouers wat kinders vanuit 'n ander kultuur aanneem en ook die motiewe daarrondom, tydens die literatuurstudie ondersoek. 'n Verkennende studie is onderneem om die behoeftes van ouers wat kinders vanuit 'n ander kultuur aanneem vas te stel, asook om te bepaal watter vaardighede vir multikulturele-intervensie maatskaplike werkers nodig het om multikulturele aannemings suksesvol te fasiliteer. Die uiteindelike doel van die ondersoek was om riglyne vir maatskaplike werkers tydens multikulturele aannemings te formuleer. Die empiriese ondersoek was op ouers wat reeds kinders vanuit 'n ander kultuur aangeneem het gerig en beperk tot die Wes-Kaap. Die resultate van die empiriese ondersoek bevestig die navorser se aanname dat maatskaplike werkers vaardighede vir multikulturele-intervensie moet bemeester vir die fasilitering van suksesvolle multikulturele aannemings en dat 'n kulturele bewustheid onontbeerlik is. Op grond van die ondersoek en resultate, is aanbevelings vir 'n beleidsraamwerk ten opsigte van multikulturele aanneming geformuleer en riglyne en voorstelle vir sodanige uitvoering van multikulturele intervensie en aanneming neergelê. Die aanbevelings van hierdie ondersoek kan deur maatskaplike werkers en ouers wat betrokke is by multikulturele aannemings en deur ander welsynsorganisasies en maatskaplike werkers gebruik word.

Thesis (MA)--Stellenbosch University, 1953. / No Abstract Available

Thesis (M Social Work (Social Work))--University of Stellenbosch, 2011. / ENGLISH ABSTRACT: According to South African policy documents, social welfare services, health care providers and schools should place special focus on supporting pregnant adolescents to avoid the possible deleterious effects of early unplanned pregnancies. This implies that pregnant adolescents require support, from multiple levels, in order to adjust positively to their pregnancy so as to promote their well-being and the well-being of their unborn child. This study explores and describes the support needs of pregnant adolescents in three lowincome communities. This was done by examining the support that was currently available and utilised by pregnant adolescents, as well as identifying areas that required improved support. By adopting an ecological approach to the study, the need for support could be investigated on multiple levels. A combination of a quantitative and qualitative research approach was used in the study. The study further assumed an exploratory and descriptive research design in order to provide a detailed description of the phenomenon being studied, namely adolescent pregnancy. Data was gathered by means of a semi-structured questionnaire, which was administered during an individual interview. This allowed for data to be collected that was both measurable as well as rich in description. The design of the semi-structured questionnaire was based on the information obtained from the literature review. The findings of the empirical investigation reveal that adolescents have limited knowledge of formal support services, particularly social welfare services, support groups and health care services, which results in poor utilisation of these services. Consequently, limited support is attributed to these particular services. The findings further indicate that informal sources of support, such as family, friends and partners, were relatively supportive during the adolescent’s pregnancy. However, the adolescents’ relationships with their parents and partners were particularly strained during the pregnancy, especially the relationship with their father. Of significance is the finding that fathers were considered those who offered the adolescents the least amount of support during the pregnancy. As a result of their pregnancy, the adolescents were stigmatised on multiple levels. There was stigmatisation from their friends and peers at school, which had an impact on their social adjustment. Stigma experienced at health care services led to chastising experiences, which deterred the adolescents from utilising such services. Furthermore, pregnant adolescents are stigmatised by their community, and the widespread judgement leads to increased tension and apprehension when seeking formal and informal support. The most important recommendations resulting from the study indicate that many resources of support would be better utilised during pregnancy if adolescents had greater knowledge of the support available to them. This is of particular significance with regard to social welfare services, which play a key role in educating adolescents, their parents and the community about sexuality, adolescent pregnancy and the significance of support. In addition, the recommendations emphasise the importance of promoting and facilitating peer education and support services, which could be of great value for pregnant adolescents. Receiving support and education from peers can be highly effective, but also allows pregnant adolescents to make a valuable contribution to other adolescents in similar situations. In doing so, pregnant adolescents are empowered and encouraged, which is much needed in an environment where they are typically shunned and branded as failures. / AFRIKAANSE OPSOMMING: Volgens Suid-Afrikaanse beleidsdokumente moet maatskaplike welsynsdienste, gesondheidsdiensteverskaffers sowel as skole ʼn spesiale fokus plaas op die ondersteuning van swanger adolessente om sodoende die nadelige gevolge van vroeë, onbeplande swangerskappe te beveg. Dit veronderstel dat swanger adolessente hulp benodig uit vele vlakke ten einde ʼn positiewe aanpassing tot hulle swangerskap te maak om sodoende hulle eie welstand en dié van hulle ongebore kind te bevorder. Hierdie studie ondersoek en beskryf die ondersteuningsbehoeftes van swanger adolessente in drie lae-inkomste gemeenskappe. Dit is gedoen deur die huidige ondersteuning wat wel beskikbaar is en deur swanger adolessente gebruik is, te ondersoek, asook om aspekte te identifiseer wat meer ondersteuning benodig. Deur die gebruik van ʼn ekologiese benadering tot hierdie studie kon die behoefte aan ondersteuning dus op veelvoudige vlakke ondersoek word. ʼn Kombinasie van kwantitatiewe en kwalitatiewe navorsingsmetodes is in hierdie studie gebruik. Die studie veronderstel verder ʼn verkennende en beskrywende navorsingsontwerp om sodoende ʼn uitvoerige beskrywing van die verskynsel wat ondersoek word, naamlik adolessente swangerskap, te verskaf. Data is ingevorder deur die gebruik van ʼn semigestruktureerde vraelys wat tydens individuele onderhoude toegedien is. Dit het toegelaat dat data ingevorder kon word wat beide meetbaar sowel as ryk in beskrywing was. Die ontwerp van die semi-gestruktureerde vraelys is gebaseer op inligting verkry uit die literatuurstudie. Die bevindinge vanuit die empiriese ondersoek dui daarop dat adolessente beperkte kennis het oor die formele ondersteuningsdienste, veral maatskaplike welsynsdienste, ondersteuningsgroepe en gesondheidsdienste, wat dan swak gebruik van bogenoemde dienste tot gevolg het. Gevolglik word beperkte ondersteuning aan hierdie dienste toegeskryf. Die bevindinge dui verder dat informele bronne van ondersteuning, soos familie, vriende en metgeselle, relatief ondersteunend was tydens die adolessent se swangerskap. Nietemin was die adolessente se verhoudings met hulle ouers en metgeselle besonder gespanne, veral dié met hulle vaders. Van aansienlike belang was die bevinding dat veral vaders beskou is as dié persone wat die minste ondersteuning tydens die swangerskap gebied het. Daarbenewens word adolessente as gevolg van hulle swangerskap op veelvoudige vlakke gestigmatiseer. Daar is stigmatisering deur vriende en portuurgroepe op skool, wat ’n impak het op die adolessent se sosiale aanpassing. Stigmatisering deur gesondheidsdienste het gelei tot tugtigingsondervindings wat die adolessente daarvan weerhou het om hierdie dienste te gebruik. Verder word adolessente ook deur hulle gemeenskappe gestigmatiseer, waar die algemene veroordeling lei tot verhoogde spanning en vrees wanneer hulle formele of informele ondersteuning benodig. Die belangrikste aanbevelings van hierdie studie, dui daarop dat vele bronne van ondersteuning beter gebruik sou geword het tydens swangerskap indien die adolessente meer kennis van die beskikbare ondersteuning gehad het. Dit is veral opmerklik ten opsigte van maatskaplike welsynsdienste, wat ʼn vername rol speel in die opvoeding van adolessente, hulle ouers en die gemeenskap aangaande seksualiteit, adolessente swangerskap en die belangrikheid van ondersteuning. Daarby benadruk die aanbevelings die belangrikheid van die bevordering en fasilitering van portuurgroepopvoeding en ondersteuningsdienste, wat van groot waarde vir adolessente kan wees. Om ondersteuning van portuurgroepe te ontvang, kan nie slegs hoogseffektief wees nie, maar ook toelaat dat swanger adolessente ʼn positiewe bydrae aan ander adolessente kan maak wat hulle in dieselfde situasie mag bevind. Sodoende word swanger adolessente bemagtig en bemoedig, wat noodsaaklik is in ʼn omgewing waar hulle tipies vermy en as mislukkings beskou word.