Date: (05/01/2022) Level: Bachelor thesis in Business Administration, 15 cr Institution: School of Business, Society and Engineering, Mälardalen University Authors: Fernando Aliaga Narva, Chiara Schneider, Lisa Weller  Title: The Effects of Environmental Policies on Companies’ Competitive Advantage through Green Supplier Selection Tutor: Noushan Memar Keywords: environmental policies, green supplier selection, competitive advantage, eco-labels, green labels, environmental awareness Research Question: How do environmental policies influence companies’ competitive advantage through green supplier selection? Purpose: This research aims to explore and gain an understanding of the connection between environmental policies and competitive advantage. Thus, the purpose of this study is to contribute to companies and their suppliers’ future operations and potentially reveal how they can gain a competitive advantage. Method: Qualitative research method through an exploratory multiple case study. Conclusion: Non-regulatory environmental policies have a direct effect on the supplier selection of an organization. Organizations benefit from the competitive advantage through differentiation gained through the non-regulatory environmental policies effect on green supplier selection. This stimulates the utilization of additional non-regulatory environmental policies.

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L’usine du futur et les performances environnementales sont de nos jours au cœur des préoccupations. Les produits et services éco-labellisés sont de plus en plus populaires. En plus des coûts financiers engendrés, les processus d’éco-labellisation sont longs et complexes, ce qui démotive parfois les fabricants et les fournisseurs de services à demander des certifications. Dans ce contexte, ce travail de recherche, propose une démarche et une plateforme d’aide à la décision visant à améliorer et à accélérer ce processus afin de démocratiser l’accès à la certification écologique. Les bases de connaissances traditionnelles étant généralement peu interopérables, difficiles à être réutilisées et ne supportant pas les inférences, la plate-forme proposée repose sur une base de connaissances composée de diverses ontologies de domaine construites selon la documentation officielle européenne sur les écolabels. Cette base est composée de modules d'ontologies interconnectées couvrant divers produits et services. Elle permet d’automatiser le raisonnement sur ces connaissances et de les interroger en tenant compte de la sémantique. Un schéma de modularisation orienté suivant le domaine et la catégorie du produit, et portant sur les critères d’écolabels européens des produits détergents est utilisé comme cas d'application. Afin de permettre une réutilisation aisée des modules d'ontologie pour différents groupes de produits, ce schéma de modularisation fait la distinction entre la connaissance de base du domaine et les connaissances variables concernant les critères de labélisation de chaque groupe. La méthode de raisonnement utilisée exploite les mécanismes d'inférence sur des règles SWRL, et fournit des résultats argumentés pour l’aide à la décision. La modélisation adoptée pour la représentation des connaissances n’est pas uniquement dédiée à la plateforme proposée. Elle permet également une exploitation des connaissances via des outils du Web sémantique. Afin de favoriser la réutilisation des modules d'ontologie, une approche de contextualisation pour la fédération d’ontologies a été proposée. Elle permet de pallier les inconvénients de "OWL: imports". Contrairement aux approches existantes, où il est nécessaire de réaliser soit un mapping, soit d’ajouter des relations sémantiques modifiant les modules d’ontologies de base, notre approche n’affecte pas et ne nécessite pas l’importation de tous les concepts de ces ontologies. Pour faciliter la mise en œuvre de cette approche, nous proposons un nouveau plug-in pour l'éditeur d'ontologie « Protégé ». / With the rising concern of sustainability and environmental performance, eco-labeled products and services are becoming more and more popular. In addition to the financial costs, the long and complex process of eco-labeling sometimes demotivates manufacturers and service providers to be certificated. In this research work, we propose a decision support process and implement a decision support platform aiming at further improvement and acceleration of the eco-labeling process in order to democratize a broader application and certification of eco-labels. The decision support platform is based on a comprehensive knowledge base composed of various domain ontologies that are constructed according to official eco-label criteria documentation. Traditional knowledge base in relational data model is low interoperable, lack of inference support and difficult to be reused. In our research, the knowledge base composed of interconnected ontologies modules covers various products and services, and allows reasoning and semantic querying. A domain-centric modularization scheme about EU Eco-label laundry detergent product criteria is introduced as an application case. This modularization scheme separates the entity knowledge and rule knowledge so that the ontology modules can be reused easily in other domains. We explore a reasoning methodology based on inference with SWRL (Semantic Web Rule Language) rules which allows decision making with explanation. Through standard RDF (Resource Description Framework) and OWL (Web Ontology Language) ontology query interface, the assets of the decision support platform will stimulate domain knowledge sharing and can be applied into other application. In order to foster the reuse of ontology modules, we also proposed a usercentric approach for federate contextual ontologies (mapping and integration). This approach will create an ontology federation by a contextual configuration that avoid the “OWL:imports” disadvantages. Instead of putting mapping or new semantics in ontology modules, our approach will conserve the extra contextual information separately without impacting original ontologies or without importing all ontologies’ concepts. By introducing this contextualization, it becomes easier to support more expressive semantics in term of ontology integration itself, then it will also facilitate application agents to access and reuse ontologies. To realize this approach, we elaborate a new plug-in for the Protégé ontology editor.

Problem: The increased environmental awareness among people as well as businesses has led to the development of new concepts such as sustainable development and environ-mental marketing. One way of practising environmental marketing, which is based on the three principles social responsibility, holism and sustainability, is to use eco-labels on prod-ucts and services. Many companies see the usage of eco-labels as a means to gain competi-tive advantage. The number of eco-labelled products and services constantly increases, but does it mean that the number of companies practising corporate social responsibility also increases? The thesis strives to find out how a company through the usage of eco-labels contributes to a sustainable society by practising environmental marketing and thus social responsibility. The more specific purpose of this thesis is to: Explore the relationship between the usage of eco-labels on products and services and the implementation of corporate social responsibility (CSR) within three different companies. Method: A qualitative research approach was applied. Data was collected through six semi-structured interviews with the responsible of environmental/sustainability questions of three different companies (Scandic, Arla Foods and JC) and with the representatives within information/PR from two third party organisations (the Nordic Swan and KRAV). Results: We have drawn the conclusion that in order to have CSR incorporated within the organisation of the company, there is a need to have a balance between the different di-mensions (economic, environmental and social) of the company. The company also needs to take responsibilities that go beyond economic, legal, and ethical responsibilities. Scandic and Arla Foods have CSR fully incorporated within their organisations. JC have an imbal-ance between the different dimensions and have therefore not fully incorporated CSR. When it comes to the relationship between the eco-label and CSR, we can conclude that for the explored companies the relationship is dependent on the environmental philosophy and the environmental culture of the company having the eco-label. Scandic and Arla Foods have strong environmental cultures and their eco-labellings are seen as being the output of their CSR. JC do not have such a strong environmental culture and their eco-labelling is seen as the input of CSR. Third party organisations play an important role for CSR within the explored companies, both for the development and for the continuous im-provements of CSR. Third party organisations emphasise the development of CSR when the eco-label is seen as being the input of CSR, as in the case of JC. When the eco-label is seen as the outcome, as for Scandic and Arla Foods, the third party organisations help the companies to make continuous improvements. / Problem: Den ökade medvetenheten hos människor såväl som hos företag när det kom-mer till miljöfrågor har bidragit till att nya koncept som till exempel hållbar utveckling och grön marknadsföring har uppkommit. Grön marknadsföring bygger på de tre principerna: socialt ansvarstagande, holism och hållbarhet. Ett sätt att tillämpa grön marknadsföring är att använda miljömärkningar på varor och tjänster. Användandet av miljömärkningar ses som en konkurrensfördel av många företag och antalet miljömärkta varor och tjänster ökar konstant. Betyder detta att även antalet företag som tar ett samhällsansvar ökar? Denna uppsats söker ta reda på hur ett företag med hjälp av miljömärkningar bidrar till ett hållbart samhälle genom tillämpning av grön marknadsföring och därmed också socialt ansvarsta-gande. Det mer specifika syftet med den här uppsatsen är att: Undersöka förhållandet mellan användandet av miljömärkningar på varor och tjänster och tillämpningen av företagens samhällsansvar (CSR) i tre olika företag. Metod: En kvalitativ undersökningsmetod tillämpades. Data samlades in genom sex styck-en semistrukturerade intervjuer med de ansvariga inom miljö- och hållbarhetsfrågor på tre olika företag (Scandic, Arla Foods och JC) och med informatörerna från två tredjeparts or-ganisationer (Svanen och KRAV). Resultat: Vi har kommit till slutsatsen att det måste finnas en balans mellan de olika di-mensionerna (ekonomiska, sociala och miljö) inom företaget för att CSR ska vara inkorpo-rerat i dess organisation. Företaget måste också ta ett ansvar utöver de ekonomiska, lagliga och etiska ansvar som företag har. Scandic och Arla Foods har fullt ut inkorporerat CSR i sina organisationer. JC har en obalans mellan de olika dimensionerna och har därför inte fullt ut inkorporerat CSR. När det kommer till förhållandet mellan miljömärkningen och CSR hos de undersökta företagen, har vi dragit slutsatsen att detta förhållande är beroende på miljöfilosofin och miljökulturen hos företaget som har miljömärkningen. Scandic och Arla Foods har starka miljökulturer och deras miljömärkningar ses som ett resultat av deras CSR. JC har inte någon stark miljökultur och deras miljömärkning ses som ett bidrag till CSR. Tredje parts organisationer spelar en viktig roll både för utvecklandet och för det kontinuerliga förbättrandet av CSR inom de undersökta företagen. När miljömärkningen ses som ett bidrag till CSR, som i fallet med JC, fokuseras tredje parts organisationers infly-tande på utvecklandet av CSR. När miljömärkningen ses som ett resultat av CSR, som hos Scandic och Arla Foods, hjälper tredje parts organisationer företagen att göra kontinuerliga förbättringar.

This thesis analyzes the strengths and weaknesses of various types of eco-labels, focusing primarily on differences between mandatory and voluntary eco-labeling programs. I argue that many of the problems with eco-labeling could be addressed by improving regulations. The current regulation of eco-labeling in the United States is discussed, especially the shortcomings of the FTC’s Green Guides. I recommend creating enforceable national legislation to regulate environmental claims that includes involvement of key stakeholders, a list of acceptable environmental claims, enforceable national definitions of environmental terms, an avenue for manufacturers and consumers to challenge environmental claims, consumer education, and periodic review and revision.

<p>Problem: The increased environmental awareness among people as well as businesses has led to the development of new concepts such as sustainable development and environ-mental marketing. One way of practising environmental marketing, which is based on the three principles social responsibility, holism and sustainability, is to use eco-labels on prod-ucts and services. Many companies see the usage of eco-labels as a means to gain competi-tive advantage. The number of eco-labelled products and services constantly increases, but does it mean that the number of companies practising corporate social responsibility also increases? The thesis strives to find out how a company through the usage of eco-labels contributes to a sustainable society by practising environmental marketing and thus social responsibility. The more specific purpose of this thesis is to:</p><p>Explore the relationship between the usage of eco-labels on products and services and the implementation of corporate social responsibility (CSR) within three different companies.</p><p>Method: A qualitative research approach was applied. Data was collected through six semi-structured interviews with the responsible of environmental/sustainability questions of three different companies (Scandic, Arla Foods and JC) and with the representatives within information/PR from two third party organisations (the Nordic Swan and KRAV).</p><p>Results: We have drawn the conclusion that in order to have CSR incorporated within the organisation of the company, there is a need to have a balance between the different di-mensions (economic, environmental and social) of the company. The company also needs to take responsibilities that go beyond economic, legal, and ethical responsibilities. Scandic and Arla Foods have CSR fully incorporated within their organisations. JC have an imbal-ance between the different dimensions and have therefore not fully incorporated CSR. When it comes to the relationship between the eco-label and CSR, we can conclude that for the explored companies the relationship is dependent on the environmental philosophy and the environmental culture of the company having the eco-label. Scandic and Arla Foods have strong environmental cultures and their eco-labellings are seen as being the output of their CSR. JC do not have such a strong environmental culture and their eco-labelling is seen as the input of CSR. Third party organisations play an important role for CSR within the explored companies, both for the development and for the continuous im-provements of CSR. Third party organisations emphasise the development of CSR when the eco-label is seen as being the input of CSR, as in the case of JC. When the eco-label is seen as the outcome, as for Scandic and Arla Foods, the third party organisations help the companies to make continuous improvements.</p> / <p>Problem: Den ökade medvetenheten hos människor såväl som hos företag när det kom-mer till miljöfrågor har bidragit till att nya koncept som till exempel hållbar utveckling och grön marknadsföring har uppkommit. Grön marknadsföring bygger på de tre principerna: socialt ansvarstagande, holism och hållbarhet. Ett sätt att tillämpa grön marknadsföring är att använda miljömärkningar på varor och tjänster. Användandet av miljömärkningar ses som en konkurrensfördel av många företag och antalet miljömärkta varor och tjänster ökar konstant. Betyder detta att även antalet företag som tar ett samhällsansvar ökar? Denna uppsats söker ta reda på hur ett företag med hjälp av miljömärkningar bidrar till ett hållbart samhälle genom tillämpning av grön marknadsföring och därmed också socialt ansvarsta-gande. Det mer specifika syftet med den här uppsatsen är att:</p><p>Undersöka förhållandet mellan användandet av miljömärkningar på varor och tjänster och tillämpningen av företagens samhällsansvar (CSR) i tre olika företag.</p><p>Metod: En kvalitativ undersökningsmetod tillämpades. Data samlades in genom sex styck-en semistrukturerade intervjuer med de ansvariga inom miljö- och hållbarhetsfrågor på tre olika företag (Scandic, Arla Foods och JC) och med informatörerna från två tredjeparts or-ganisationer (Svanen och KRAV).</p><p>Resultat: Vi har kommit till slutsatsen att det måste finnas en balans mellan de olika di-mensionerna (ekonomiska, sociala och miljö) inom företaget för att CSR ska vara inkorpo-rerat i dess organisation. Företaget måste också ta ett ansvar utöver de ekonomiska, lagliga och etiska ansvar som företag har. Scandic och Arla Foods har fullt ut inkorporerat CSR i sina organisationer. JC har en obalans mellan de olika dimensionerna och har därför inte fullt ut inkorporerat CSR. När det kommer till förhållandet mellan miljömärkningen och CSR hos de undersökta företagen, har vi dragit slutsatsen att detta förhållande är beroende på miljöfilosofin och miljökulturen hos företaget som har miljömärkningen. Scandic och Arla Foods har starka miljökulturer och deras miljömärkningar ses som ett resultat av deras CSR. JC har inte någon stark miljökultur och deras miljömärkning ses som ett bidrag till CSR. Tredje parts organisationer spelar en viktig roll både för utvecklandet och för det kontinuerliga förbättrandet av CSR inom de undersökta företagen. När miljömärkningen ses som ett bidrag till CSR, som i fallet med JC, fokuseras tredje parts organisationers infly-tande på utvecklandet av CSR. När miljömärkningen ses som ett resultat av CSR, som hos Scandic och Arla Foods, hjälper tredje parts organisationer företagen att göra kontinuerliga förbättringar.</p>

Consumerism plays an important role in the development of society, and consumption can be a driving force to shift society into a sustainable future. This paper defines ethical consumers and the restaurant industry as the research field, after analysing the current reality of restaurant industry, and the existing tools for ethical consumers to make their purchasing decision, we bridge the gaps by creating an ideal eco-labelling process for the restaurant industry. Eco-Etiquette is our ideal sustainable tool to better inform ethical consumers in their purchasing decisions. This paper also discusses other ways to assist ethical consumers, and identify some aspects for further research.

En lien avec l’essor du développement durable et de la Responsabilité Sociale des Entreprises (RSE), les enjeux de durabilité sont devenus une tendance forte du secteur immobilier. Cette thèse examine l’immobilier durable et explore la valeur que diverses parties prenantes y associent. Chacun des cinq chapitres se concentre sur différents acteurs pour étudier leurs perceptions de l’immobilier durable et la manière dont elles façonnent leurs pratiques. Le premier chapitre questionne le concept de valeur associée aux bâtiments durables. Le second chapitre examine les stratégies de création de valeur liées à l’immobilier durable à l’échelle des foncières. Les troisième et quatrième chapitres portent respectivement sur la diffusion des certifications environnementales et leur valeur de marque pour les entreprises utilisatrices. Le cinquième chapitre explore l’impact des préoccupations croissantes liées au développement durable sur la gestion de long terme du stock de bâtiments existants. / In relations with the rising concerns on sustainable development and Corporate Social Responsibility (CSR), sustainability-related topics have become a key trend in the real estate sector. This dissertation examines sustainable real estate, and investigates more particularly the value it holds for various stakeholders. Each of the five chapters focuses on different market players to analyse how sustainability-related topics are perceived, and the extent to which these perceptions shape practices. Chapter 1 questions the notion of value associated with sustainability-related features at a building level. Chapter 2 examines the value creation strategies associated with sustainability-related topics at corporate level. Chapters 3 and 4 focus respectively on the diffusion of sustainability certification schemes, and occupiers’ perceptions of their brand value. Chapter 5 explores the impacts of sustainability-related trends on the long term management of the building stock.

Millennials as consumers are often more positive towards sustainable consumption than their actual consumption behavior shows. Furthermore, eco-labels are considered an easy way to show that a brand or product is environmentally friendly. They are perceived as reliable information and can therefore influence consumers' choices. However, the growing number and a general lack of knowledge about both the overall concept of sustainability and specific eco-labels complicate their use and can thus confuse consumers. Thus, our hope is that this study can add new insights into Swedish Millennials' attitudes towards eco- labels and in turn the impact of eco-labels on attitudes towards sustainable consumption. This study aims to explore what attitudes and perceptions Swedish Millennials have towards eco-labeled goods, and what impact they have on their perception of sustainable consumption. The empirical data is based on a qualitative research method with four semi- structured focus groups. The results of this study show that young consumers perceive eco- labels as confusing, expensive, difficult and not entirely reliable. With that said, we noted that the participants still felt that with a smaller price difference, they still bought products with eco-labels. Furthermore, the results of this study show that eco-labels have a mixed impact on consumers' attitudes towards sustainable consumption. Many felt that eco-labels made sustainable consumption seem difficult, and others felt that there were better alternatives such as shopping locally produced. Finally, it is our understanding that companies must focus on creating awareness, developing positive associations and strengthening brand trust in eco-labels. It will not only create higher brand loyalty, but also result in consumers continuing to demand sustainable products that are good for both the consumer and the planet.

The environmental issue is more relevant and important than ever. As society’s awareness of environmental issues has gained, consumers’ and companies’ concerns aiming for a positive environmental impact have increased to save our planet. Eco-labels are common in grocery stores, where the labels guide consumers to choose an environmentally friendly alternative. However, consumers’ actions do not seem to correspond to their attitudes and intentions regarding environmental issues related to food products. This study investigates consumers’ attitudes towards eco-labels between Generation X (1965-1980) and Generation Z (1995-2002). Furthermore, this study aims to present, analyze, and compare somewhat differences and similarities in their attitudes, buying intentions, and purchase decisions. The theoretical framework is based on the theory of planned behavior by Azjen (1991) and the analytical framework, motivational and behavior, by Moisander (2007). In addition, the theoretical framework is complemented by concepts and theories within attitudes, eco-labels, and the attitude-behavior gap. The thesis is based on a qualitative research method with semi-structured interviews. The thematic analysis emerged five themes: environmental knowledge, motivation, buying intention, consumers’ behavior, and consumers’ understanding of eco-labels.  The paper concludes that the attitude-behavior gap occurs in Generation X and Generation Z. However, the study results show that there is no clear attitude-behavior gap among the respondents in Generation X in comparison with Generation Z. Generation X is environmentally conscious, and their intentions and consumption behavior are carefully considered. Eco-labels are given priority compared to Generation Z, which is also environmentally aware but does not prioritize eco-labels in their consumption behavior.