Submitted by Sara Ribeiro (sara.ribeiro@ucb.br) on 2017-05-23T14:51:38Z No. of bitstreams: 1 MarlySalibaReboucasDissertacao2016.pdf: 1124368 bytes, checksum: e73249535b90982152f8725e3ff6648c (MD5) / Approved for entry into archive by Sara Ribeiro (sara.ribeiro@ucb.br) on 2017-05-23T14:51:50Z (GMT) No. of bitstreams: 1 MarlySalibaReboucasDissertacao2016.pdf: 1124368 bytes, checksum: e73249535b90982152f8725e3ff6648c (MD5) / Made available in DSpace on 2017-05-23T14:51:50Z (GMT). No. of bitstreams: 1 MarlySalibaReboucasDissertacao2016.pdf: 1124368 bytes, checksum: e73249535b90982152f8725e3ff6648c (MD5) Previous issue date: 2016-08-30 / The objective of this research was to identify the influence of organizational culture on IT governance, considering the perception of professionals working in the management of IT. As a theoretical framework used to approach the organizational culture in the cultural approach of Janssen, Luciano, Testa (2013). As for the methodology, the approach was exploratory, using the interview and content analysis. The results indicated that the group searched the Company Studied realizes that the GTI model element is not implemented as planned and understand which are the liability faced structure, but there is confusion regarding the person responsible for the area or unit. The processes are perceived problems with most of the opinions and relationships of GTI culture is results-oriented and this affects the structure; predominates in the group's vision guidance for collectivism influencing structure and relationships. They realize that culture is short term and that this influences the processes, despite the long-term plans provided. They understand that the guidance for standards and relationships is not much then, although there are documents that define roles and responsibilities, actors and processes. The limitations of the study and suggestions for future studies were presenting. / O objetivo desta pesquisa foi levantar a influ??ncia da cultura organizacional sobre a governan??a de TI, considerando a percep????o dos profissionais que atuam na ger??ncia de TI, como tamb??m de gestores da ??rea de Governan??a Corporativa. Como fundamenta????o te??rica utilizou-se a abordagem da cultura organizacional sob o enfoque cultural de Hofstede (1990) e Janssen, Luciano, Testa (2013). Quanto ?? metodologia, a abordagem foi explorat??ria, utilizando-se a entrevista e a an??lise de conte??do. Os resultados indicaram que o grupo pesquisado na Empresa Estudada percebe que o modelo da GTI n??o ?? implementado conforme o planejado e compreendem quais sejam as responsabilidades da estrutura, mas n??o h?? clareza em rela????o ao respons??vel pela ??rea ou unidade. Ou seja, os participantes percebem a exist??ncia de um modelo de governan??a de GTI, no entanto, h?? barreiras para que ele seja efetivo. As principais delas foram identificadas pelo grupo como inger??ncias pol??ticas, individualismo, descontinuidade e falhas em alguns processos de GTI. Os processos s??o percebidos com problemas na maioria das opini??es. A cultura voltada para resultados afeta os relacionamentos da GTI bem como sua estrutura. Predomina na vis??o do grupo a orienta????o para o coletivismo que influencia estrutura e relacionamentos. Percebem que a cultura ?? de curto prazo e que isto influencia os processos, a despeito dos planos de longo prazo previstos. Compreendem que a orienta????o para normas e relacionamentos n??o ?? muito seguida, embora haja documentos que definam pap??is e responsabilidades, atores e processos. As limita????es do estudo e sugest??o de estudos futuros ser??o apresentadas em um cap??tulo pr??prio.

Submitted by Sara Ribeiro (sara.ribeiro@ucb.br) on 2017-05-24T12:43:07Z No. of bitstreams: 1 DeboraCostaGoncalvesDissertacao2017.pdf: 1884739 bytes, checksum: 36fe15083a562c5c4178940e46a7b0d0 (MD5) / Approved for entry into archive by Sara Ribeiro (sara.ribeiro@ucb.br) on 2017-05-24T12:43:14Z (GMT) No. of bitstreams: 1 DeboraCostaGoncalvesDissertacao2017.pdf: 1884739 bytes, checksum: 36fe15083a562c5c4178940e46a7b0d0 (MD5) / Made available in DSpace on 2017-05-24T12:43:14Z (GMT). No. of bitstreams: 1 DeboraCostaGoncalvesDissertacao2017.pdf: 1884739 bytes, checksum: 36fe15083a562c5c4178940e46a7b0d0 (MD5) Previous issue date: 2017-02-17 / The purpose of this study was to investigate how the interpretation of the policy of distance teacher training of the UAB System and its governance networks occurs in the perspective of the managers who work in the public higher education institutions that are part of the program. It???s a qualitative study inspired by the Policy Cycle method (BOWE; BALL; GOLD, 1992; BALL, 1994). Were used as research techniques: documentary analysis, questionnaire and interviews with UAB managers of the Public Institutions of Higher Education (IPES). The data were analyzed in light of the theory of Content Analysis of Bardin (2011) and discussed in three categories: Interpretation of managers about distance education (EaD) and its governance networks; Institutional impacts of UAB in the practice context in the program participating IPES; and Prospects for distance teacher education policies: beyond UAB. The results showed that the conceptions underlying the UAB managers' training model are in line with the hegemonic proposals of teacher training. There is no perception of the influence of entities of the network of governance as private sector and international organizations. In the institutional practical context, the EAD has promoted a 'differentiation' between professionals and students within IPES. The consolidation of the EAD courses in IPES brings with it the appropriation of new perceptions, values and practices for these entities. There was an obscuring between the frontiers of teacher, tutor and student performances, and the gradual naturalization of the precariousness of teaching work. Regarding the perspectives for training by the UAB, the consolidation of the EAD in the IPES is envisaged. The research concludes that teacher education is immersed in an extremely complex context of political, economic and ideological disputes, and that the expansion of EaD takes place in a scenario where multiple interests compete for a cheap, lightened, massified and privatized formation. Thus, we propose the questioning of the MEC and Capes of intensive use for initial teacher training. More in-depth discussions should integrate the questionings of EaD professionals, so that the modality is not instrumentalized for a mass training process, neotechnicist, mechanism of precarization of teaching work. In addition, we propose extending the autonomy of the IPES with a more strategic position by the federal government. / A finalidade deste estudo foi investigar como ocorre a interpreta????o da pol??tica de forma????o de professores a dist??ncia do Sistema UAB e de suas redes de governan??a na perspectiva dos gestores que atuam nas institui????es p??blicas de educa????o superior integrantes do programa. ?? um estudo qualitativo que se inspira no m??todo do Ciclo de Pol??ticas (BOWE; BALL; GOLD,1992; BALL,1994). Como t??cnicas de investiga????o, utilizou-se: an??lise documental, question??rio e entrevistas realizadas com os gestores da UAB de Institui????es P??blicas de Educa????o Superior (IPES). Os dados foram analisados ?? luz da teoria da An??lise do Conte??do de Bardin (2011) e discutidos em tr??s eixos de an??lise: Interpreta????o dos gestores acerca da Educa????o a Dist??ncia (EaD) e suas redes de forma????o docente; Impactos institucionais da UAB no contexto da pr??tica nas IPES participantes do programa; e Perspectivas para as pol??ticas de forma????o docente a dist??ncia: para al??m da UAB. Os resultados apontaram que as concep????es subjacentes ao modelo formativo dos gestores UAB encontram-se alinhadas ??s propostas hegem??nicas de forma????o docente. N??o se observa uma percep????o da influ??ncia de entes da rede de governan??a como setor privado e organismos internacionais. No contexto pr??tico institucional, a EaD tem promovido uma ???diferencia????o??? entre profissionais e alunos no seio das IPES. A consolida????o dos cursos EaD nas IPES traz consigo a apropria????o de novas percep????es, valores e pr??ticas para estas entidades. Verificou-se um obscurecimento entre as fronteiras de atua????es do professor, tutor e aluno, e a gradativa naturaliza????o da precariza????o do trabalho docente. Quanto ??s perspectivas para a forma????o pela UAB, vislumbra-se a consolida????o da EaD nas IPES. A pesquisa conclui que a forma????o docente est?? imersa em um contexto extremamente complexo de disputas pol??ticas, econ??micas e ideol??gicas, e que a expans??o da EaD se d?? em um cen??rio em que m??ltiplos interesses concorrem para uma forma????o barateada, aligeirada, massificada e privatizada. Destarte, propomos o questionamento do MEC e Capes da utiliza????o intensiva da EaD para forma????o inicial de docentes. Discuss??es mais aprofundadas devem integrar os questionamentos dos profissionais EaD, a fim de que a modalidade n??o seja instrumentalizada para um processo formativo massificado, neotecnicista, mecanismo de precariza????o do trabalho docente. Ademais, propomos amplia????o da autonomia das IPES com uma postura mais estrat??gica por parte do governo federal.

Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2016-08-29T20:04:05Z No. of bitstreams: 1 FabricioDoNascimentoSantos_DISSERT.pdf: 2412112 bytes, checksum: 670f248d309066a52a7539c27a24f458 (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2016-09-05T23:04:01Z (GMT) No. of bitstreams: 1 FabricioDoNascimentoSantos_DISSERT.pdf: 2412112 bytes, checksum: 670f248d309066a52a7539c27a24f458 (MD5) / Made available in DSpace on 2016-09-05T23:04:01Z (GMT). No. of bitstreams: 1 FabricioDoNascimentoSantos_DISSERT.pdf: 2412112 bytes, checksum: 670f248d309066a52a7539c27a24f458 (MD5) Previous issue date: 2016-04-19 / O setor p?blico Brasileiro presenciou uma importante transforma??o no in?cio dos anos 90, a reforma administrativa, fruto do panorama mundial de crise e de reformas do Estado, classificou-se esta reforma administrativa, como uma reforma gerencial, pois apresentou consigo ferramentas gerenciais advindas da gest?o privada, uma destas ferramentas presentes neste movimento reformador foi a governan?a. Apesar do termo governan?a est? circundado de defini??es m?ltiplas, neste trabalho o termo ser? apoiado no sentido da governan?a corporativa, que diz respeito ? princ?pios que d?o o controle e legitimidade as partes interessadas nas organiza??es p?blicas. Neste enredo, o presente trabalho teve como objetivo geral proceder em uma an?lise dos mecanismos de governan?a dispostos pelo TCU, em seu manual? Governan?a P?blica: referencial b?sico de governan?a aplic?vel a ?rg?o e entidades da administra??o p?blica e a??es indutoras de melhoria? nas IFES no estado da Para?ba. Para alcan?ar este objetivo, foi executada uma pesquisa documental, bibliogr?fica e de campo. O universo da pesquisa foi ?s IFES situadas na para?ba: UFPB e IFPB sendo estas localizadas em Jo?o Pessoa. Obteve-se 54 question?rios respondidos pelos gestores das institui??es 26 (IFPB) e 28 (UFPB), contendo dez itens referente as pr?ticas de governan?a contidas no manual do TCU. Foram encontrados instrumentos que se referem as pr?ticas de governan?a p?blica adotadas pelo manual do TCU, entretanto, os instrumentos achados correspondem a itens de pequena magnitude, com rela??o ao que se pretende obter na implanta??o de um sistema de governan?a para institui??es p?blicas, dentre as quais, nove pr?ticas tiveram instrumentos identificados, todos em est?gio inicial, at? por vezes desconhecido. / administrative reform, due to the global panorama of crisis and state reforms, ranked this administrative reform, as a management reform as presented with management tools stemming from the management private, one of these tools present in this reform movement was governance. Although the term governance is surrounded by multiple definitions, this paper the term will be supported in the direction of corporate governance, regarding the principles that control and legitimacy stakeholders in public organizations. In this scenario, this study aimed to carry on an analysis of governance mechanisms set by TCU in its manual "Public Governance: basic framework of governance applicable to agency and public entities and inducing actions of improvement" in IFES in state of Paraiba. To achieve this goal, a documental research was performed, bibliographic and field. The universe of the research was to IFES located in Para?ba: UFPB and IFPB these being located in Jo?o Pessoa. Obtained 54 questionnaires answered by the managers of the institutions 26 (IFPB) and 28 (UFPB) containing ten items related governance practices contained in TCU's manual. instruments have been found that relate to public governance practices adopted by the TCU manual, however, the findings instruments correspond to small scale items, with respect to what is sought in the implementation of a governance system for public institutions, among which nine practices were identified instruments, all at an early stage, sometimes even unknown.

Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2016-02-05T22:02:41Z No. of bitstreams: 1 JoseAguiarDoNascimento_DISSERT.pdf: 1806649 bytes, checksum: 97665bb7c2c212db75af34962ad27ae9 (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2016-02-15T21:33:25Z (GMT) No. of bitstreams: 1 JoseAguiarDoNascimento_DISSERT.pdf: 1806649 bytes, checksum: 97665bb7c2c212db75af34962ad27ae9 (MD5) / Made available in DSpace on 2016-02-15T21:33:26Z (GMT). No. of bitstreams: 1 JoseAguiarDoNascimento_DISSERT.pdf: 1806649 bytes, checksum: 97665bb7c2c212db75af34962ad27ae9 (MD5) Previous issue date: 2014-11-25 / Considera-se que Alinhamento Estrat?gico ? o primeiro passo dentro do processo de Governan?a de TI para qualquer organiza??o. Partindo-se do reconhecimento de que a governan?a corporativa enxerga as organiza??es no seu todo, a Governan?a de TI se insere como um sub-conjunto respons?vel pela implementa??o das estrat?gias da organiza??o no provimento do ferramental necess?rio ao atingimento dos objetivos definidos no Plano de Desenvolvimento Institucional. Para isto o COBIT especifica que tal Governan?a dever? estar assentada nos seguintes princ?pios: Alinhamento Estrat?gico, Entrega de Valor, Gest?o de Riscos, Gest?o de Recursos, Mensura??o de Desempenho. O presente trabalho foca sua an?lise no Alinhamento Estrat?gico, considerado pelos autores como o fundamento para o desenvolvimento de todo o arcabou?o da Governan?a de TI. Ao aprofundar o conhecimento t?cnico no desenvolvimento de sistemas gerenciais, a UFRN deu um passo decisivo no sentido da capacita??o t?cnica necess?ria ? ?Entrega de Valor?, por?m ao analisar os processos definidos primariamente para o ?Alinhamento Estrat?gico? encontrou-se lacunas que limitaram a vis?o estrat?gica da TI na implementa??o dos objetivos organizacionais. No estudo qualitativo utilizando-se pesquisa documental com an?lise de conte?do e entrevistas com os gestores estrat?gicos e t?ticos, mapeou-se a vis?o dos mesmos sobre a atua??o da SINFO ? Superintend?ncia de Inform?tica. A pesquisa documental foi feita em documentos p?blicos presentes na pr?pria p?gina institucional e em documentos do TCU ? Tribunal de Contas da Uni?o ? que mapeia os perfis de Governan?a de TI no servi?o p?blico federal como um todo. Para equaliza??o dos resultados das pesquisas documentais, question?rios/entrevistas, e ?ndices iGovTI, lan?ou-se m?o de ferramentas quantitativas para normaliza??o destes resultados, tendo-se o cuidado de utilizar os mesmos elementos de escala presentes nas an?lises do TCU. Da?, semelhantemente ao que prov? o estudo do TCU atrav?s do ?ndice IGovTI, o presente trabalho prop?e um ?ndice espec?fico para a ?rea de estudo ? AE (Alinhamento Estrat?gico), calculado a partir das vari?veis representantes dos dom?nios do COBIT 4.1 e tendo como componentes as vari?veis representativas dos processos prim?rios do Alinhamento Estrat?gico. Como resultado encontrou-se um ?ndice intermedi?rio entre os valores encontrados em dois levantamentos adjacentes feitos pelo TCU nos anos de 2010 e 2012, o que espelha a posi??o e a vis?o dos gestores relativamente ? governan?a de TI: ainda vinculada ? vis?o de Processamento de Dados, onde um departamento executa suas tarefas de acordo com a demanda dos v?rios departamentos ou setores, muito embora exista uma comiss?o que discute as quest?es relativas ? aquisi??o de infraestrutura e desenvolvimento de sistemas. Com uma vis?o mais Operacional que Estrat?gica/Gerencial e uma baixa ader?ncia ?s ferramentas consagradas pelo mercado, observa-se uma falta de v?rios processos quando observadas as recomenda??es do framework COBIT; isto se deve, principalmente ? inexist?ncia de um plano estrat?gico formal para a TI; da?, a parcial congru?ncia entre os objetivos da organiza??o e os objetivos da TI. / It is considered that the Strategic Alignment IT is the first step within the IT Governance process for any institution. Taking as initial point the recognition that the governance corporate has an overall view of the organizations, the IT Governance takes place as a sub-set responsible for the implementation of the organization strategies in what concerns the provision of the necessary tools for the achievement of the goals set in the Institutional Development Plan. In order to do so, COBIT specifies that such Governance shall be built on the following principles: Strategic Alignment, Value Delivery, Risk Management, Performance Measurement. This paper aims at the Strategic Alignment, considered by the authors as the foundation for the development of the entire IT Governance core. By deepening the technical knowledge of the management system development, UFRN has made a decisive step towards the technical empowerment needed to the ?Value Delivery?, yet, by perusing the primarily set processes to the ?Strategic Alignment?, gaps that limited the IT strategic view in the implementation of the organizational goals were found. In the qualitative study that used documentary research with content analysis and interviews with the strategic and tactical managers, the view on the role of SINFO ? Superintend?ncia de Inform?tica was mapped. The documentary research was done on public documents present on the institutional site and on TCU ? Tribunal de Contas da Uni?o ? documents that map the IT Governance profiles on the federal public service as a whole. As a means to obtain the documentary research results equalization, questionnaires/interviews and iGovTI indexes, quantitative tools to the standardization of the results were used, always bearing in mind the usage of the same scale elements present in the TCU analysis. This being said, similarly to what the TCU study through the IGovTI index provides, this paper advocates a particular index to the study area ? SA (Strategic Alignment), calculated from the representative variables of the COBIT 4.1 domains and having the representative variables of the Strategic Alignment primary process as components. As a result, an intermediate index among the values in two adjacent surveys done by TCU in the years of 2010 and 2012 was found, which reflects the attitude and view of managers towards the IT governance: still linked to Data Processing in which a department performs its tasks according to the demand of the various departments or sectors, although there is a commission that discusses the issues related to infrastructure acquisition and systems development. With an Operational view rather than Strategic/Managerial and low attachment to the tools consecrated by the market, several processes are not contemplated in the framework COBIT defined set; this is mainly due to the inexistence of a formal strategic plan for IT; hence, the partial congruency between the organization goals and the IT goals.

Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2016-06-06T22:29:13Z No. of bitstreams: 1 BrunoJosePereiraSilva_DISSERT.pdf: 22075105 bytes, checksum: 2a73047d775e1d3daa10915841b2deea (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2016-06-09T20:20:23Z (GMT) No. of bitstreams: 1 BrunoJosePereiraSilva_DISSERT.pdf: 22075105 bytes, checksum: 2a73047d775e1d3daa10915841b2deea (MD5) / Made available in DSpace on 2016-06-09T20:20:23Z (GMT). No. of bitstreams: 1 BrunoJosePereiraSilva_DISSERT.pdf: 22075105 bytes, checksum: 2a73047d775e1d3daa10915841b2deea (MD5) Previous issue date: 2015-12-04 / As organiza??es est?o suscept?veis ? ocorr?ncia de diversos eventos que podem influenciar no alcance de seus objetivos. Em virtude disso, os ?rg?os de controle da Administra??o P?blica t?m exigido das institui??es a ado??o de pol?ticas de gerenciamento de riscos. Diante da grande quantidade de recomenda??es expedidas pelo Tribunal de Contas da Uni?o (TCU) a diversas Institui??es Federais de Ensino Superior (IFES) nessa ?rea, prop?e-se um modelo de gest?o de riscos para a Universidade Federal do Rio Grande do Norte (UFRN). Trata-se de um estudo aplicado, explorat?rio e qualitativo. No que se refere aos procedimentos t?cnicos, a pesquisa se caracteriza como an?lise documental, bibliogr?fica, pesquisa-a??o e estudo de caso. A pesquisa bibliogr?fica foi utilizada para subsidiar a elabora??o do Guia de Gest?o de Riscos em Institui??es Federais de Ensino Superior (GERIFES). J? a an?lise documental foi empregada com o objetivo de conhecer a estrutura organizacional e os macroprocessos da universidade. O autor ? lotado na unidade de Auditoria Interna da UFRN e compartilha do mesmo problema, caracterizando assim a pesquisa-a??o. O estudo de caso auxiliou tanto na elabora??o do guia, quanto na simula??o de funcionalidade espec?fica para o seu sistema de informa??o, demonstrada por meio do Manual de Utiliza??o do M?dulo ?Gest?o de Riscos? proposto para o Sistema Integrado de Patrim?nio, Administra??o e Contratos (SIPAC). Este manual foi elaborado com o objetivo de facilitar a utiliza??o dessa ferramenta, caso ela venha a ser incorporada ao sistema de informa??o da universidade. Como resultado da pesquisa, foi proposto um modelo de gest?o de riscos ? UFRN e disponibilizado ? gest?o da universidade a simula??o de um m?dulo para o seu sistema de informa??o, capaz de gerenciar os riscos relativos aos mais variados eventos que podem influenciar no alcance dos objetivos institucionais. / Organizations are susceptible to the occurrence of many events that may affect the achievement of their objectives. As a result, Brazilian Public Administration supervisory bodies have required institutions to adopt risk management policies. Given the large number of recommendations issued by Federal Audit Court (TCU) to various Federal Institutions of Higher Education (IFES) in this area, it is proposed a risk management model for Universidade Federal do Rio Grande do Norte (UFRN). This is an applied, exploratory and qualitative study. Regarding to technical procedures, it is characterized as documentary analysis, bibliographical research, case study and action research. The bibliographical research was used to support the elaboration of the Risk Management Guide for Federal Institutions of Higher Education (GERIFES). The documentary analysis, in turn, was used with the aim of knowing the organizational structure and the university?s macroprocesses. The author works in the university internal auditing department and shares the same problem. This characterizes the work as an action research. The case study supported both the elaboration of the guide and the simulation of the specific functionality for the university information system, demonstrated through the User Manual Module "Risk Management" proposed for the Integrated System of Property, Administration and Contracts (SIPAC). This manual has been prepared in order to facilitate the use of this tool if it will be incorporated into the university information system. As research results, a risk management model for UFRN was elaborated and a simulation of an informational tool, which is able to manage risks related to events that may affect the achievement of institutional objectives, was provided to the university administration.

Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2016-07-25T23:41:58Z No. of bitstreams: 1 JennifferRibeiroDaSilva_DISSERT.pdf: 3909220 bytes, checksum: ce089ec84911edfeb5c834197dc5b76b (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2016-08-05T21:34:15Z (GMT) No. of bitstreams: 1 JennifferRibeiroDaSilva_DISSERT.pdf: 3909220 bytes, checksum: ce089ec84911edfeb5c834197dc5b76b (MD5) / Made available in DSpace on 2016-08-05T21:34:15Z (GMT). No. of bitstreams: 1 JennifferRibeiroDaSilva_DISSERT.pdf: 3909220 bytes, checksum: ce089ec84911edfeb5c834197dc5b76b (MD5) Previous issue date: 2015-12-11 / O presente estudo tem o objetivo central de analisar o papel das inst?ncias de governan?a estadual e municipal de turismo, voltadas ao processo de desenvolvimento tur?stico no munic?pio de Manaus/AM, mediante as pr?ticas p?blicas de planejamento, gest?o e fomento da atividade no respectivo munic?pio. Como objetivos espec?ficos foram estabelecidos quatro: 1) Caracterizar o processo de forma??o das inst?ncias de governan?a que atuam no segmento de turismo no munic?pio de Manaus; 2) Levantar as a??es planejadas e executadas pelas inst?ncias voltadas ao turismo cultural no per?odo de 2003 a 2014; 3) Problematizar atrav?s da percep??o dos atores que representam as diversas classes e entidades da sociedade amazonense, as a??es planejadas e executadas pelas inst?ncias voltadas ao turismo cultural, no per?odo de 2003 a 2014 e 4) Identificar os principais pontos convergentes e divergentes no processo decis?rio acerca das a??es voltadas ao turismo cultural em Manaus. Adotou-se uma abordagem qualitativa, utilizando-se o desenho metodol?gico do tipo descritivo e explorat?rio, contando com o aux?lio do uso das t?cnicas de pesquisa bibliogr?fica, documental, com coleta de dados in loco, atrav?s de aplica??o de roteiro de entrevistas com formul?rios semiestruturados aos representantes das institui??es setoriais que comp?em as inst?ncias de governan?a em turismo. No tratamento das informa??es, foi utilizada a t?cnica de an?lise de conte?do. Como resposta aos objetivos estabelecidos, pode-se concluir que a constitui??o de arenas p?blicas, atrav?s das inst?ncias de governan?a em turismo, vem possibilitando de maneira incipiente a discuss?o de maneira democr?tica e a tomada de decis?es na ?rea do planejamento e gest?o do turismo em Manaus. Observou-se ainda que h? entraves que dificultam e comprometem as estruturas das inst?ncias, os quais refletem na articula??o, na promo??o e no desenvolvimento tur?stico cultural no munic?pio de Manaus. / This study has the main objective to analyze the role of the bodies of state and local governance of tourism, aimed at tourism development process in the city of Manaus / AM , by the public practices of planning, management and development activity in the respective municipality . To the specific objectives were established four aims: 1) To characterize the process of formation of governance entities active in tourism in the city of Manaus. 2) Lift the actions planned and executed by the authorities aimed at cultural tourism in the period 2003-2014. 3) To question through the perception of the actors representing the different classes and entities of the Amazonian society, the actions planned and executed by the authorities aimed at cultural tourism in the period 2003-2014 and 4) Identify key similarities and the differences in decision-making about actions aimed at cultural tourism in Manaus. We adopted a qualitative approach, using the methodological design of descriptive and exploratory, with the help of the use of the techniques of literature search, document, with on-site data collection through interviews with semi-structured script application forms to the representatives of sectorial institutions that make up the locations of governance in tourism. In addition, the treatment of information was used content analysis technique. In response to stated objectives, it can be concluded that the creation of public arenas, through the tourism of governance has enabled incipient discussion in a democratic manner and decision-making in the area of planning and management of tourism in Manaus. It was also observed that obstacles that hinder and undermine the structures of the bodies, which reflect the joint, in the promotion and cultural tourism development in the city of Manaus.

Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2016-10-27T00:03:54Z No. of bitstreams: 1 LucasCostaFreireLuzardo_DISSERT.pdf: 5077144 bytes, checksum: bfad34e668c14f77162b107f9a8242ec (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2016-12-27T17:08:16Z (GMT) No. of bitstreams: 1 LucasCostaFreireLuzardo_DISSERT.pdf: 5077144 bytes, checksum: bfad34e668c14f77162b107f9a8242ec (MD5) / Made available in DSpace on 2016-12-27T17:08:16Z (GMT). No. of bitstreams: 1 LucasCostaFreireLuzardo_DISSERT.pdf: 5077144 bytes, checksum: bfad34e668c14f77162b107f9a8242ec (MD5) Previous issue date: 2015-08-31 / A presente disserta??o busca refletir sobre governan?a, pol?ticas p?blicas e participa??o social, considerando para tanto a arena decis?ria em um contexto onde, aparentemente, ainda prevalecem formas tradicionais de gest?o na esfera p?blica e na atua??o do Estado. No intuito de realizar tal estudo foi selecionado como casos os projetos municipais de mobilidade urbana e o projeto do Aeroporto Internacional de S?o Gon?alo do Amarante, ambos anunciados como obras da Copa do Mundo FIFA Brasil 2014 no Rio Grande do Norte. Analisar as experi?ncias dos referidos projetos urbanos constitui o objeto do presente estudo, o qual surgiu do interesse em avaliar se as mudan?as operacionalizadas na gest?o p?blica brasileira, mesmo que motivado pelo megaevento em um curto per?odo de tempo, t?m realmente realizado transforma??es na gest?o de pol?ticas p?blicas que tendam a consolidar um modelo claro de a??o estatal pautado na governan?a colaborativa. A amplia??o da participa??o e controle social nas decis?es p?blicas tem gerado uma grande diversidade de resultados em projetos urbanos, assim, a quest?o que impulsionou ? investiga??o foi analisar como o processo de governan?a se apresenta em formatos diferentes a depender do projeto urbano, mesmo quando essas interven??es pertencem a uma mesma conjuntura pol?tica e econ?mica. A base te?rico-metodol?gica que d? sustenta??o ? analise tem como refer?ncia a compreens?o de governan?a apresentada por Eduardo C?sar Marques (2013) e o esquema anal?tico de governan?a colaborativa apresentado por Hugh Kellas (2010). Defende-se que as especificidades dos projetos urbanos selecionados ser?o explicadas a partir de uma an?lise interativa entre o estabelecimento e a manuten??o de um relacionamento inclusivo entre os Stakeholders numa determinada arena pol?tico-decis?ria, cujo objetivo seria a formaliza??o de consensos. Esse cen?rio est? condicionado por vari?veis apresentadas no modelo de an?lise proposto. A an?lise comparativa das duas experi?ncias demonstrou que h? semelhan?as, sobretudo, quanto ? rela??o Estado-Sociedade como elemento que enfraquece a vertente colaborativa da governan?a. Por?m, apesar de ambas apresentarem o mesmo contexto pol?tico e econ?mico, h? tamb?m diferen?as, em termos do avan?o dos projetos, principalmente em decorr?ncia da escala e impacto de cada interven??o, isso porque as obras de mobilidade urbana se apresentam num contexto intraurbano, enquanto o Aeroporto de S?o Gon?alo ? um projeto regional. Deste modo, a complexidade de atender as diversas agendas em detrimento dos impactos esperados apresenta um alto custo pol?tico de gerenciamento, tornando esse processo uma barreira para a a??o colaborativa. / This study seeks to reflect on governance, public policy and social participation, considering the decision-making arena in a context where, apparently, traditional forms of management still rein in the public sphere and State performance. In order to conduct the study, the municipal projects of urban mobility and the project of the International Airport of S?o Gon?alo do Amarante, both announced as works of Brazil 2014 FIFA World Cup in Rio Grande do Norte, were chosen as objects of this research. Analyzing those urban projects experiences in the context of Brazil 2014 FIFA World Cup in Rio Grande do Norte is the subject of this study, which emerged from the interest in evaluating whether changings in Brazilian public administration, even if motivated by the mega event in a short period time, have made changes at the municipal level of government that tend to consolidate a clear model of state action based on collaborative governance. The increase of both participation and social control in public decisions have created a wide range of results in urban projects. Therefore, the question that drove the research was to analyze how the governance process is presented in different forms depending on the urban project, even when these interventions belong to the same political and economic conditions. The theoretical and methodological base that supports the analysis has as references the understanding of governance presented by Eduardo Cesar Marques (2013) and the analytical framework of collaborative governance presented by Hugh Kellas (2010). It is argued that the specificities of selected urban projects will be explained from an interactive analysis of the establishment and maintenance of an inclusive relationship between the stakeholders in a given political decision-making arena, which goal would be to achieve consensus. This scenario is conditioned by variability presented in the proposed analysis model. The comparative analysis of the two experiences showed that there are similarities especially regarding the relationship State-Society as an element that weakens the collaborative aspect of the governance. However, although both have the same political and economic context, there are also differences in terms of the progress of projects, mainly due to the scale and impact of each intervention, that because the works of urban mobility are presented in intra-urban context, while the S?o Gon?alo airport is a regional project. Thus, the complexity of meeting the various agendas at the expense of the expected impacts features a high political cost management, making this process a barrier to collaborative action.

Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2017-03-14T21:06:42Z No. of bitstreams: 1 AlissonAraujoAndradeSilva_DISSERT.pdf: 771574 bytes, checksum: 3d2be4f87ee7c841fb1aef2ab13ffb42 (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2017-03-15T20:54:54Z (GMT) No. of bitstreams: 1 AlissonAraujoAndradeSilva_DISSERT.pdf: 771574 bytes, checksum: 3d2be4f87ee7c841fb1aef2ab13ffb42 (MD5) / Made available in DSpace on 2017-03-15T20:54:54Z (GMT). No. of bitstreams: 1 AlissonAraujoAndradeSilva_DISSERT.pdf: 771574 bytes, checksum: 3d2be4f87ee7c841fb1aef2ab13ffb42 (MD5) Previous issue date: 2016-07-28 / A Governan?a Corporativa como um sistema de dire??o, monitoramento e incentivos das organiza??es, que envolve propriet?rios, Conselho de Administra??o, Diretoria e ?rg?os de controle. Seus princ?pios b?sicos s?o transpar?ncia, equidade, presta??o de contas e responsabilidade corporativa e t?m como finalidade preservar e otimizar o valor organizacional, facilitar o acesso a recursos e proporcionar uma maior longevidade da organiza??o. Devido a diversos casos de esc?ndalos financeiros na d?cada de 1980 nos Estados Unidos da Am?rica e na Europa, v?rias medidas foram tomadas para criar um ambiente de governan?a corporativa com maiores responsabilidades e san??es aos administradores. No Brasil, principalmente a partir dos anos 1990 o tema governan?a corporativa ganhou import?ncia, dando origem a diversos estudos na ?rea. V?rios estudos t?m buscado a rela??o entre a ado??o de pr?ticas de governan?a corporativa e um desempenho superior das organiza??es. Esta disserta??o investiga se a estrutura de governan?a corporativa foi relevante para um desempenho organizacional superior, relacionando tais vari?veis ?s vari?veis de governan?a corporativa referentes a Estrutura de Propriedade, Conselho de Administra??o e Emiss?o de ADR?s. Os resultados encontrados apresentam correla??es entre as vari?veis de Desempenho Organizacional , notadamente o tamanho do ativo e endividamento, com as vari?veis de governan?a corporativa. com ?ndices de desempenho econ?mico-financeiro. / Corporate Governance as a system of management, monitoring and incentives of organizations, involving owners, Board of Directors, and control bodies. Its basic principles are transparency, fairness, accountability and corporate responsibility and are intended to preserve and optimize organizational value, facilitate access to resources and provide greater longevity of the organization. Due to various cases of financial scandals in the 1980?s in the United States and Europe, a number of steps have been taken to create a corporate governance environment with greater responsibilities and sanctions for managers. In Brazil, mainly from the 1990?s on, corporate governance gained importance, giving rise to several studies in the area. Several studies have sought the relationship between the adoption of corporate governance practices and the superior performance of organizations. This dissertation investigates whether the corporate governance structure was relevant to a superior organizational performance, relating such variables to corporate governance variables related to Ownership Structure, Board of Directors and Issuance of ADR?s. The results showed correlations among the variables of Organizational Performance, especially the Size of Assets and Indebtedness, with the variables of Corporate Governance.

Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2017-03-17T19:07:06Z No. of bitstreams: 1 MuriloBarretoSantana_TESE.pdf: 3120293 bytes, checksum: 99a9628a9a4648ab17a3480f901233be (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2017-03-17T20:44:34Z (GMT) No. of bitstreams: 1 MuriloBarretoSantana_TESE.pdf: 3120293 bytes, checksum: 99a9628a9a4648ab17a3480f901233be (MD5) / Made available in DSpace on 2017-03-17T20:44:34Z (GMT). No. of bitstreams: 1 MuriloBarretoSantana_TESE.pdf: 3120293 bytes, checksum: 99a9628a9a4648ab17a3480f901233be (MD5) Previous issue date: 2016-07-29 / Apesar do crescente interesse no estudo a respeito das governan?as, institui??es e pol?ticas p?blicas, os trabalhos que relacionam os temas costumeiramente est?o ligados ? influ?ncia dos membros e institui??es que comp?em a governan?a sobre a trajet?ria/caracter?sticas da pol?tica. Para al?m dessas an?lises, esta tese visou compreender como a estrutura de governan?a (mercado hierarquia, h?brida) escolhida pelos empres?rios envolvidos no ASPL de Tecnologia da Informa??o na Bahia ? capaz de influenciar determinadas caracter?sticas da pol?tica p?blica PROGREDIR. Como forma de chegar ao objetivo proposto desenvolveu-se os seguintes passos: i) Caracteriza??o das governan?as das empresas no ASPL de TI da Bahia considerando sua estrutura e mecanismos de coordena??o/institui??es empregados; ii) Desenvolvimento da trajet?ria e caracter?sticas do apoio pelo programa PROGREDIR ao ASPL de TI; iii) Analise das poss?veis consequ?ncias da estrutura que comp?e a governan?a das empresas do ASPL de TI sobre as caracter?sticas do apoio concedido pelo programa PROGREDIR. A pesquisa contou com o apoio do arcabou?o te?rico da Nova Economia Institucional (NEI), especificamente na Economia dos Custos de Transa??o (ECT) - nos estudos de Oliver Williamson (1985, 1990, 1996) -, e na abordagem econ?mico-hist?rica da NEI. Por meio de pesquisa de campo (question?rio aplicado junto aos empres?rios), bibliogr?fica e documental (documentos relativos ? pol?tica coletados junto a secretaria respons?vel e ?rg?os de apoio) foi poss?vel chegar aos resultados esperados. Os resultados denotam que, prioritariamente, as governan?as dos empres?rios de TI pesquisados s?o hier?rquicas, apesar da indica??o pelas estruturas h?bridas. Ademais, foram caracterizadas algumas especificidades da pol?tica, por meio da reconstru??o de sua trajet?ria, que demonstraram poss?veis influ?ncias da estrutura de governan?a escolhida sobre as caracter?sticas da pol?tica. Por meio dos resultados apresentados foi poss?vel defender a tese de que a governan?a, n?o apenas por meio de indiv?duos, grupos e institui??es, mas tamb?m pela escolha da estrutura estabelecida, ? capaz de determinar parte das caracter?sticas do apoio concedido ao ASPL de Tecnologia da Informa??o. / Despite the growing interest in the study about the governances, institutions and public policies, papers relating the topics customarily are related to the influence of the members and institutions that make up the governance of the trajectory / features of the policy. In addition to these analyzes, this thesis aimed to understand how the governance structure (market, hierarchy, hybrid) chosen by entrepreneurs involved in the Information Technology cluster in Bahia is able to influence / explain certain characteristics of public policy PROGREDIR in Bahia. In order to reach the proposed objective we have developed the following steps: i) characterization of governances of companies in the IT Bahia ASPL considering its structure and coordination mechanisms / institutions employees; ii) Development of trajectory and features support for the PROGRESS program to the IT ASPL; iii) Analysis of the possible consequences of the structure that makes up the governance of companies in the IT ASPL on the characteristics of the support provided by the PROGREDIR program. The research was supported by the theoretical framework of the New Institutional Economics (NIE), specifically in the Economy of Transaction Costs (ETC) - in studies of Oliver Williamson (1985, 1990, 1996) - and in the economic-historical approach to NIE. Through field research (questionnaire addressed to entrepreneurs), literature and documents (documents relating to with the responsible Secretariat collected policy and support bodies) was possible to reach the expected results. The results show that primarily the governances of surveyed TIC entrepreneurs are hierarchical, despite the indication by the hybrid structures. Moreover, it was characterized some specifics of the policy, by reconstructing its history, which showed possible influences of the governance structure chosen on the characteristics of the policy. Through the presented results it was possible to defend the thesis that governance, not only by individuals, groups and institutions, but also by the choice of the established structure, is able to determine the part of the support characteristics granted to Information Technology cluster.

Submitted by PPG Economia do desenvolvimento (economia-pg@pucrs.br) on 2018-06-05T21:59:54Z No. of bitstreams: 1 DIEGO_PADILHA_VENEROSO_DIS.pdf: 2301066 bytes, checksum: 1821930bd93b1257a9607d77d5052e05 (MD5) / Approved for entry into archive by Sheila Dias (sheila.dias@pucrs.br) on 2018-06-13T11:15:24Z (GMT) No. of bitstreams: 1 DIEGO_PADILHA_VENEROSO_DIS.pdf: 2301066 bytes, checksum: 1821930bd93b1257a9607d77d5052e05 (MD5) / Made available in DSpace on 2018-06-13T11:24:30Z (GMT). No. of bitstreams: 1 DIEGO_PADILHA_VENEROSO_DIS.pdf: 2301066 bytes, checksum: 1821930bd93b1257a9607d77d5052e05 (MD5) Previous issue date: 2018-03-22 / Coordena??o de Aperfei?oamento de Pessoal de N?vel Superior - CAPES / This paper analyzes the behavior of interest rates in Brazil, with emphasis on the banking sector. We analyze the behavior of the banking sector in the face of the fall in the SELIC rate observed in the period between 2009 and 2012 and how it has impacted this market. For this, we use graphical analysis, statistical tests and econometric models to understand the impact of federal government decisions on each of the agents involved. The federal government used its influence to lower interest rates, both SELIC and banking, assuming price leadership by controlling about 40% of the financial market. However, this intervention goes against the fundamental principles of governance. Thus, the objective is to confirm the intervention of the government in the Brazilian banking market and to find out the effect that this conduct had on public banks and shareholders, qualitatively and, if possible, quantitatively. / O presente trabalho analisa o comportamento da taxa de juros no Brasil, com ?nfase para o setor banc?rio. Analisamos o comportamento do setor banc?rio ante a queda da taxa SELIC verificada no per?odo entre 2009 e 2012 e de que forma ela influenciou nesse mercado. Para tal, utilizamos an?lises gr?ficas, testes estat?sticos e modelos econom?tricos para compreendermos o impacto das decis?es do governo federal em cada um dos agentes envolvidos. O governo federal utilizou de sua influ?ncia para baixar as taxas de juros, tanto a SELIC quando a banc?ria, assumindo uma lideran?a de pre?os atrav?s do controle de cerca de 40% do mercado financeiro. Contudo, essa interven??o vai de encontro aos princ?pios fundamentais da governan?a. Assim, objetiva-se confirmar a interven??o do governo no mercado banc?rio brasileiro e descobrir qual o efeito que tal conduta acarretou nos bancos p?blicos e acionistas, qualitativamente e, se poss?vel, quantitativamente.