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The purpose of the investigation was to collect information from ninety representative art museums in Europe and North America, with visits made to forty-five and a validated questionnaire sent to the others; to study their research-oriented publications as to contents; and to organize the data so that they would be of value to graduate art students. Although this information will be of value to scholars, undergraduate students, and museum personnel, the study was restricted to the graduate art student because some museum libraries restrict their facilities to this educational level.

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This study concerned the nature and process of Black identity development as described by William Cross in a linear, stagewise model of Black identity development. Dr. Cross is a psychologist and Associate Professor in the Africana Studies and Research Center of Cornell University. He developed his model of Black identity development which he called the Negro to Black Conversion Experience in 1971. In 1991, modifications were made in the model by Cross which emphasized the diversity in African American identity. Cross's model included the stages of Pre-encounter, Encounter, Immersion-Emersion, Internalization, and Internalization-Commitment. / Ph. D.

Thesis (PhD)--Stellenbosch University, 2013. / Bibliography / ENGLISH ABSTRACT: During the past number of years, the pressure on universities worldwide, including universities in South Africa, has increased to bridge the gap between higher education and society. This includes becoming active partners with its communities. Therefore, the importance of community engagement as one of the three pillars of higher education, alongside teaching and learning, and research, has gained considerable momentum. Higher education institutions in South Africa are also increasingly challenged to elevate the status of their teaching and to raise their levels of community engagement. This also pertains to the area of postgraduate education, which points to the need for a close relationship between teaching, learning and research. The aim of this study was to develop a contextualised and integrated curriculum framework for community-engaged teaching, learning and research in a postgraduate Play Therapy programme. This was done using a contextualised perspective on higher education with reference to current higher education legislation in South Africa as well as curriculum development in general. A literature review of community engagement provided a perspective on the current state of community engagement - nationally, as well as internationally. The study used a qualitative single case study design and an interpretive paradigm to generate empirical data. The first phase of the empirical part of the study focused on determining the current state of community engagement within the postgraduate Play Therapy programme. Data was generated using questionnaires completed by current students and lecturers. In the second phase of the empirical study, semi-structured interviews were conducted with lecturers from 13 national as well as international higher education institutions to review curriculum frameworks and content from other higher education community engagement models. The last empirical phase included two focus groups, one with current students and one with current lecturers in the postgraduate Play Therapy programme under investigation. From the findings of the study, a curriculum framework emerged which outlines community engagement within the postgraduate programme. The emerging framework points to the need for a stronger integration of teaching and learning with community engagement (service component) through service learning. In the South African context and within the programme that was investigated, service learning provides for engaged learning which includes experiential learning and opportunities for students to engage in interactive and experiential processes. The study has also pointed out that research within the postgraduate programme should reflect, in a much stronger way, links to community-based research. Such links may benefit a scholarship of engagement. Also, the research component of the programme needs to be linked more closely to teaching and learning in order to better inform the curriculum in terms of trends, needs and priorities. These activities need to take place within community partnerships with a reciprocal benefit to both the programme and the communities involved. / AFRIKAANSE OPSOMMING: Universiteite wêreldwyd, asook in Suid-Afrika, het gedurende die afgelope paar jaar druk ervaar om die gaping tussen hoër onderwys en die gemeenskap te verminder. Dit sluit in om aktiewe vennote van gemeenskappe te word. Die belangrikheid van gemeenskapsbetrokkenheid as een van die drie pilare van hoër onderwys, saam met leer, onderrig en navorsing, het dus aansienlik toegeneem. Hoëronderwysinstansies in Suid-Afrika word ook uitgedaag om die stand van hul leer en onderrig te verhoog en die vlakke van hul gemeenskapsbetrokkenheid te versterk. Dit geld ook vir nagraadse opleiding, wat neerkom op 'n hegter verband tussen leer, onderrig en navorsing. Die doel van hierdie navorsing was om 'n gekontekstualiseerde en geïntegreerde kurrikulumraamwerk vir gemeenskapsgerigte leer, onderrig en navorsing binne 'n nagraadse program in Spelterapie te ontwikkel. Dit is gedoen deur 'n kontekstuele oorsig van hoër onderwys te gee met verwysing na die huidige hoëronderwys-wetgewing in Suid-Afrika asook 'n oorsig oor kurrikulumontwikkeling. 'n Literatuuroorsig van gemeenskapsbetrokkenheid het perspektief op die huidige stand van gemeenskapsbetrokkenheid landwyd én wêreldwyd verskaf. Hierdie studie berus op 'n kwalitatiewe enkelgevallestudie-ontwerp en benut 'n interpretatiewe paradigma om die empiriese data te genereer. Die eerste fase van die empiriese gedeelte van die studie was gerig op die bepaling van die huidige stand van gemeenskapsbetrokkenheid in die meestersprogram in Spelterapie. Data is gegenereer deur die gebruik van vraelyste wat deur huidige studente en dosente ingevul is. In die tweede fase van die empiriese studie is semi-gestruktureerde onderhoude met dosente van 13 nasionale asook internasionele hoëronderwysinstansies gevoer om die kurrikulumraamwerke en inhoud van ander hoër instansies se gemeenskaps-betrokkenheidsmodelle te verken. Die laaste empiriese fase sluit twee fokusgroepe in - een met huidige studente en een met huidige dosente in die meestersprogram in Spelterapie, wat die onderwerp van hierdie studie uitmaak. 'n Kurrikulumraamwerk het vanuit die bevindinge van die studie ontstaan wat 'n uiteensetting van gemeenskapsbetrokkenheid in die meestersprogram in Spelterapie verskaf. Die opkomende raamwerk dui op die behoefte aan sterker integrasie van leer en onderrig met gemeenskapsbetrokkenheid (dienskomponent) deur middel van diensleer. In die Suid-Afrikaanse konteks en in die program wat ondersoek is, bied diensleer die geleentheid vir betrokke leer wat die volgende insluit: ervaringsleer en geleenthede vir studente om betrokke te raak by interaktiewe ervaringsprosesse. Die studie het ook uitgewys dat navorsing in die meestersprogram op 'n baie sterker wyse die verband met gemeenskapsgerigte navorsing moet reflekteer. Hierdie konneksies kan ook die vakkundigheid van betrokkenheid versterk. Daarby moet die navorsingskomponent van die program nader aan leer en onderrig beweeg sodat die kurrikulum altyd die jongste tendense, behoeftes en prioriteite weerspieël. Hierdie aktiwiteite moet in gemeenskapsvennootskappe plaasvind om voordele vir die program sowel as die betrokke gemeenskappe te bied.

Transformation of the higher education system has come under the spotlight recently. At the core of this debate are issues pertaining to access and throughput rates at universities. Although access has improved significantly, throughput rates remain relatively low especially amongst black students (Council on Higher Education, 2017). The current study aims to explore the learning experiences and academic performance of postgraduate black students at the university of South Africa. Through a qualitative approach that included interviews, a phenomenological research design and critical race theory to gain an insiders perspective. This approach is chosen for its ability to generate rich descriptive and interpretive accounts of events based on the participant’s narratives. The findings revealed that the variation in learning experiences and academic performance was accounted for by background factors rather than student’s own intellectual or academic competencies. / Psychology / M.A. (Psychology with specialisation in Research Consultation)

Submitted on completed of Master’s Degree of Technology: Quality, Department of Operations and Quality Management, Durban University of Technology, Durban, South Africa, 2015. / Similar to a production line, the development of a dissertation is a process within a research dyad that is affected by many factors. On completion, the customer / student is either satisfied or dissatisfied with the outcome of the research process. However, errors in the dissertation detract from its quality and this may leave students dissatisfied with the overall outcome of the marking and review process. To improve the product, it is critical that factors contributing to the production of a quality dissertation are understood. The aim of this study was to determine which components of the SERVQUAL model (namely, Responsiveness, Assurance, Tangibles, Empathy and Reliability) contributed to a lower quality dissertation, thereby gaining an understanding of, and implementing factors which enable the production of a good quality dissertation which meets all stakeholders’ expectations. This was achieved through a prospective, mixed-methods study which analyzed the quality of 30 dissertations by means of a Checklist, denoting the quality of the dissertations. Thereafter, the 30 students and 30 supervisors involved in these dyads were asked to each complete separate questionnaires. The questions covered their respective demographics, research knowledge, expectations and perceptions of the research process. The data was then descriptively analysed and presented by way of tables to demonstrate the quality of the dissertation, and the characteristics of the students and the supervisors. The Chi-Squared statistics and Fisher’s Exact tests were then computed to determine relationships between these characteristics. It was revealed that significant differences between the students and the supervisors existed regarding: the length of time to completion of their Master’s; the roles of facilitators in the research process; student and supervisor role ambiguity; the reason for and need to complete research and specific knowledge of the research process. It was noted that a lack of communication resulted in a significant impact on reliability of the university service, moderate impact on assurance and responsiveness, with the least impact on empathy. In contrast, both the student and the supervisor perceived the tangibles provided by the university as satisfactory. Then, through the process of triangulation, it was shown that the relationship within the dyad lacked clear communication and common understanding of the research processes which was likely to result in a lower quality dissertation. It is, therefore, recommended that all students and supervisors that enter into a dyadic relationship need to find mechanisms (for example: learning contract, weekly meetings) to ensure a consistent and common understanding of the research process throughout its development to allow for the effective production of a good quality dissertation.